Durham Microsoft Gold Certified Advisor
Microsoft Dynamics GP Upgrade and Customization Consulting and Support Services
Microsoft Dynamics GP, originally branded Great Plains, has a lengthier history than almost any other ERP solution made for the Windows OS. Microsoft Dynamics GP is a proven, full-featured application and is one of the most popular ERP systems for small and mid-size businesses, with about 50,000 active installations globally. Many businesses who have relied on Dynamics GP for years or decades have managed to defer upgrades and maintenance long enough that they are now using legacy software and rickety IT infrastructure. This is risky. Meanwhile, a common theme we hear from prospective customers is that they have a hard time locating experienced Dynamics GP consultants who can provide guidance on how to upgrade their Dynamics GP environment affordably and extract the most benefit from the software.
The longer an organization tries to make do with outdated versions of Microsoft Dynamics GP, the more challenging the upgrade procedure becomes. When physical host servers or storage systems fail, there may be no suitable devices available to replace them. When releases of Windows Server that run Dynamics GP reach end-of-support status, vital security updates are no longer developed. The latest editions of Microsoft SQL Server might not be compatible with your important GP customizations. Innovative tools such as Power BI may not run. Organizations investigating an upgrade of their Microsoft Dynamics GP environment can be overwhelmed by the number of components there are to the puzzle. And the cost suggested for a migration may seem through the roof.
Microsoft Dynamics GP Migration and Enhancement Services Available from Progent
Progent has offered support for Dynamics GP and Great Plains for over 20 years, and Progent's tested professionals have provided high-level and affordable online integration consulting for Windows-powered networks to organizations in every state in the U.S. By offering deep experience with all editions of Dynamics GP along with top-tier system integration skills, Progent is ideally qualified to help your Durham, North Carolina business optimize the benefit of GP/Great Plains.
We partner with our customers and start by listening to their needs. After gaining familiarity with the environment and the areas needing improvement we provide our suggestions. Proposed services may involve a migration to a more current and fully supported release of Dynamics GP, simple user education, complete system and individual module configuration including 3rd-party modules offered by a broad range of suppliers that have published add-ons to Dynamics GP, integration with other key business applications within your organization, custom report creation, and solution evaluations to assess whether GP is being used optimally. Our goal with each Microsoft Dynamics GP project big or small is to optimize strategic value and control expense.
Progent's consultants can assist your Durham, North Carolina company in each facet of your Dynamics GP migration or customization project including:
- System Assessment
Take a look at what features of Microsoft Dynamics GP you are currently using and propose additional capabilities of the product that may be suitable for your business. - Migration Planning and Scheduling
Create a complete migration plan and timetable that minimizes business disruption. Schedule pilot testing, production upgrade, and education. Specify customizations and add-on modules. Anticipate and manage integration problems. - Pilot Testing
Plan and implement a pilot system for validating the migration process. - Environment Upgrades
Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Dynamics GP to the current release to assure continuing support services from Microsoft and to make all the latest features accessible to your organization. Upgrade SQL Server and compatibility levels for all databases. Implement services from the Professional Services Tools Library. Condition data and run scripts to address documented issues. - Management Reporting
Develop reports and or dashboards for private and external consumption. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for combining data from multiple local and external repositories. - Education
Deliver one-on-one or group training for existing and new users of Microsoft Dynamics GP. - Support
Provide a single contact for expertise to ensure dependable and affordable resolution of problems thanks to close understanding of your particular situation.
Progent can provide the support of top-tier consultants who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you require directly instead of managing less knowledgeable consultants or internal IT personnel. Important areas where Progent's consultants can provide Dynamics GP expertise include:
- Guidance
Recommend the deployment of modules that come with the core GP platform but are not now being used. Also, suggest third-party products written exclusively for Microsoft Dynamics GP to deliver features that GP doesn't offer. - Integrations
Build special integrations between Dynamics GP and other business platforms to avoid redundant data entry and improve accuracy. - Customizations
Create big and simple customizations that work with Dynamics GP to handle specific functions that are not handled by out-of-the-box GP modules or external modules.
Progent can help your business to enhance your network infrastructure to accommodate Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid network model. Infrastructure expertise available from Progent's consultants include:
- Needs analysis and site inventory
- Network topology planning and deployment (local, private or public cloud, or hybrid)
- Setting up firewalls and remote connections and creating security policies
- Managing Apple iOS, Android, and Windows smartphones and tablets
- Developing high-availability architectures
- Integration with public cloud services including Microsoft 365
- business continuity planning
- Performance tuning
A modern Microsoft Dynamics GP environment includes multiple application platforms, local network infrastructure resources, and public cloud services combined into a seamless ERP solution. For more than 20 years, Progent's consultants have delivered remote and on-premises help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server consultants, Exchange configuration consultants, Microsoft Office experts, and SharePoint Server integration consultants. Progent's consultants have supported these products from their initial versions to their current versions, and Progent can help with cloud SaaS options by providing Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has extensive experience delivering help from top-tier Cisco CCIE-certified network consultants, Windows Hyper-V integration experts, and VMware virtualization specialists. This experience with core technologies cuts time and costs when guiding businesses through each phase of upgrading their legacy Microsoft Dynamics GP environment. Progent also can provide the skills of senior cybersecurity and information assurance engineers, business continuity preparedness consultants, application developers, hybrid cloud architecture experts, and database administrators who can assist you to design, implement, and manage a productive Dynamics GP solution.
Progent's Support Services for Microsoft Dynamics GP/Great Plains ERP Deployments
For more information about Progent's online and on-premises support expertise in Durham, North Carolina for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning product family, refer to:
- MS Dynamics GP Support Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains Benefits
- Expertise with Dynamics GP Reporting
- MS Dynamics GP Custom Software Development
To download a datasheet describing the consulting expertise available from Progent for MS Dynamics GP/Great Plains ERP software, select
Contact Progent for Dynamics GP/Great Plains Upgrade Support
If your Durham, NC business is looking for a Microsoft Dynamics GP/Great Plains deployment expert or application programmer, phone
An index of content::
Network Consultants Identity Verification
Duo Zero Trust Security Support Services
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Consultant SCDPM 2012 and SharePoint
SCDPM 2012 Security and Compliance Online Support
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to design, deploy, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially challenging issues, or full project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Online Troubleshooting Redundant Internet
Clustered Server Professionals
Progent's fault tolerant system consultants offer non-stop computing support, disaster recovery services, system load balancing, non-stop interoffice connectivity, high-availability Internet connection design, fault-tolerant data center services, and other 24x7 operations consulting to show your small business create a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop affordable, fault-tolerant networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a fully mirrored Internet connection and intelligent network load balancing.
Integration Company Microsoft Windows 10 Upgrade
Microsoft Certified Windows 10 Compatibility Testing Consultancy Firms
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises evaluation and migration support for Windows 10 available from Progent's consultants include Return on Investment estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, security and compliance, automated provisioning and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
64-bit Upgrade Online Technical Support
64-bit Processing Professional
Progent's Microsoft-premier consultants can help you to enhance your servers or desktops from 32 to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit computing, design an affordable upgrade strategy that minimizes operational disruptions, and provide economical, professional remote help to aid your organization to install 64-bit operating systems and application software on your current computers.
Oracle RDBMS Development Companies
Oracle Development
Progent offers affordable remote access to a certified Oracle DBA expert or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide support for Streams replication tools and ASM file/volume manager.
Microsoft Windows 7 Migration Consultant
Windows 7 Backup and Restore Network Engineer
Progent's certified consultants can help you to test
QTS Internet Data Center Specialists
Professionals QTS/Heracles Colocation Center
The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your business is considering moving your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly consulting services including colocation migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, centralized system management, software development, disaster recovery planning and testing, security assessment, and the use of Progent's Test Lab.
Meraki MR52 Access Point Technology Consulting
Meraki Wireless Access Point Specialists
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for streamlined management.
Consultant VMware NSX Hybrid Cloud
VMware vCloud Director vCD Engineer
VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, deploy, test and maintain a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
Integration Exchange 2016 Upgrade
Microsoft Exchange 2016 Migration Remote Troubleshooting
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, databases and log files; setting up HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Online Technical Support SCCM 2012 Troubleshooting
SCCM 2012 Site Hierarchy Design Integration Support
Progent can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
RDBMS Troubleshooting
Database Applications Specialist
Progent's Microsoft-certified database developers can provide businesses of any size remote support for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include installation and configuration, database design and programming, management services, replication strategies, capacity planning, performance tuning, migration, information security, backup and recovery options, problem solving, and training.
Technology Professional CISM Certified Cybersecurity Management
Engineer Certified Cybersecurity Management
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of performance that IT security managers are required to master. It gives business management the assurance that those who have earned their CISM certification have the experience and knowledge to provide efficient security administration and consulting services.
Support and Help Duo MFA and Single Sign-on
Zero Trust Security Network Engineer
Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Remote Computer Support Consulting
On-site Support Support and Setup
For mid-size companies looking for IT consulting services, Progent can deliver a variety of alternatives including local service, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, emergency staff augmentation, site relocation support, software development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent offers professional onsite help for fixing network problems rapidly and economically.
Remote Support Services ProSight Reporting SentinelOne Remote Network Monitoring
Computer Consultant ProSight Reporting Network Infrastructure Monitoring
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ProSight Behavior-based Ransomware Defense Specialists
Consultant Ryuk ransomware protection and cleanup
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis technology by SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
24x7 Specialists SQL Server 2012 Migration
SQL Server 2012 Monitoring Integration Services
Progent offers the support of certified consultants and experienced database application programmers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and certified security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
ransomware removal and restore Specialists
ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
prime infrastructure Support
WLAN controller Engineer
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller solutions.
Co-managed Support Desk Consultant Services
Award Winning Virtual Service Desk On-site Technical Support
Progent offers several essential kinds of Helpdesk support : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients instant access to a reliable support group with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to company productivity. Progent's goal is to fix and not merely record problems.
Exchange 2019 and Skype for Business Technology Consulting Services
Network Consultants Exchange 2019 Configuration
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook.
Professionals Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9
Infor SyteLine CloudSuite Inventory Management Engineers
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and distribution organizations to manage complex supply chains and streamline critical business processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from occasional advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Juniper SA Series SSL VPN Auditing
Juniper SA2500 SSL VPN Cybersecurity Contractors
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Immediate MetroCluster Management Services
NetApp MetroCluster Disaster Recovery Consultants
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 300km apart. Progent's team of veteran IT consultants can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show adherence with industry standards and government mandates.
ProSight VM Hosting Professionals
Largest ProSight VM Hosting Specialist
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in a solution that gives the highest level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Consultant Remote Workforce Cloud Integration
Remote Workforce Cloud Integration Online Consulting
Progent can assist small and mid-size organizations to provide their at-home workers with seamless access to cloud resources.
Information Technology Integrators Cisco CCIE Remote
Online Cisco Certified CCIE Technology Consulting Company
Progent can assist your organization to deploy Cisco's networking products to create a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including resource consolidation, security and compliance, manageability, uptime, and recoverability.
Amazon AWS enterprise hybrid cloud solutions Developer Firms
24x7 Microsoft, Cisco and Security Certified Experts Amazon cloud AMI Contract Programming Firm
Progent can provide affordable remote support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS cloud services. Progent offers as-needed support to help you to overcome technical roadblocks or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Award Winning Online HelpDesk Call Center Computer Engineer
Help Desk Remote Consulting
The Help Desk support model used by Progent gives small businesses an affordable option to dependence on freelance service individuals by offering broad technical knowledge shared by numerous engineering teams, optional 24x7 access to emergency help, escalation capability to top-level engineers for handling the most complex issues, support consistency and dependability, quick follow-up overseen by seasoned service administrators, a variety of convenient ways for initiating service jobs, plus a high level of progress visibility enabled by ticket tracking and available via a web-based portal.
Immediate Planning Phase: Design and Architecture Proposals Computer Services
Stabilizing Phase: Design Tuning Specialists
When conducting consulting projects for enterprise customers, Progent follows a phased approach based on defined milestones in order to meet financial, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are documented to provide a comprehensive description of IT services delivered and to help in downstream network support.
24-7 Specialists VMware Cross vCenter NSX
24-Hour VMware vCloud Suite Services
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable workflow for recovering applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and maintain a DR solution based on VMware Site Recovery Manager.
Microsoft SQL Consult
SQL Server Replication Consult
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can give your business a critical competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.
IOS XE Software Technical Consultant
24 Hour CCIE Certified 1900 Router Technical Support Services
Cisco offers a full product line of routers including routers designed to deliver the protection, performance, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
Extended Support Desk Network Engineer
Onsite Technical Support Supplemental Service Desk
Progent's Co-managed Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Private Clouds for Small Businesses Specialists
Private Clouds for Small Businesses Consultant Services
Progent's Private Cloud Hosting service provides complete hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that allow small companies with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Ransomware Recovery Preparedness Audit Consultant Services
After Hours Ransomware Recovery Readiness Check Specialists
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime.
Project Design Tuning Consultants
Engineer Project Design Tuning
For enterprise project management support, Progent offers access to senior information technology experts with years of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure strategic projects are successfully completed on schedule and on budget.
Microsoft SQL Server Server Support
SQL Server Capacity Planning Designer
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the difficulty of designing, deploying, managing, and using enterprise information and analytical programs on platforms ranging from mobile devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Aironet Access Point Security Technology Consulting
Support and Help Aironet 3800 Access Point
Progent's Cisco CCIE wireless infrastructure experts can provide online or on-premises configuration and debugging services to assist you to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless access points to work with your specific office layout, building structure, and expected workloads.
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