Fresno Microsoft Gold Certified Support Partner
Dynamics GP (Great Plains) Migration and Customization Consulting and Support Services
Dynamics GP, originally called Great Plains, has a lengthier heritage than almost any other ERP solution written for Windows. Microsoft Dynamics GP is a proven, feature-rich product and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active installations globally. A number of businesses who have depended on Dynamics GP for years have been able to postpone upgrades and maintenance to the point that they now find themselves using legacy software and outmoded network infrastructure. This can be dangerous. At the same time, a recurring theme we hear from new clients is that they have a hard time locating experienced Microsoft Dynamics GP consultants to partner with for guidance on how to update their Dynamics GP environment efficiently and derive the most business value out of the software.
The longer an organization attempts to limp along with outdated releases of Microsoft Dynamics GP, the more challenging the migration procedure becomes. If server hardware or disk systems fail, there could be no equivalent devices on the market to use as substitutes. When versions of Windows Server used to host Dynamics GP reach end-of-support status, critical security patches stop being distributed. Current editions of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative tools like Microsoft's Power BI may not be an option. Organizations considering an upgrade of their Dynamics GP environment are often overwhelmed by the number of components there are to the project. And the cost suggested for an upgrade may be astronomical.
Dynamics GP Migration and Enhancement Services Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for over 20 years, and Progent's seasoned experts have provided advanced and economical online consulting for Windows-powered environments to businesses in every state throughout the U.S. By offering deep experience with all versions of Microsoft Dynamics GP along with top-tier system integration skills, Progent is ideally suited to make sure your Fresno, California business get the most out of GP.
We become partners with our customers and start by understanding their requirements. Once we have an understanding of the IT environment and the areas needing improvement we provide our suggestions. Recommendations may include a migration to a newer and fully supported version of Dynamics GP, basic user education, complete system and individual module implementation including 3rd-party modules offered by a wide range of vendors that have written add-ons to Dynamics GP, custom integrations with other critical business applications within your company, custom report creation, and system evaluations to assess whether GP is being utilized to its fullest. Our objective with each Dynamics GP project big or small is to optimize business value and manage cost.
Progent can assist your Fresno, California company in each phase of your Microsoft Dynamics GP migration or enhancement project including:
- System Assessment
Take a look at what features of Dynamics GP you are currently running and propose other capabilities available on GP that might be suitable for your organization. - Upgrade Design and Timing
Create a comprehensive upgrade plan and schedule that avoids business interruption. Schedule solution validation, production upgrade, and training. Identify custom development and add-on modules. Predict and resolve integration problems. - Pilot Testing
Design and implement a test system for validating the migration process. - System Updates
Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Dynamics GP to the latest version to assure continuing support from Microsoft and to make all current features accessible to your organization. Update SQL Server and compatibility levels for all associated databases. Activate services from the GP Professional Services Tools Library (pstl). Prep data and execute scripts to resolve known issues. - Management Reporting
Develop reports and or custom dashboards for internal and public use. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for on-demand reporting and for combining data from multiple local and external sources. - Education
Provide individual or group training for current and first-time users of Microsoft Dynamics GP. - Support
Provide a single contact for expertise to deliver consistent and affordable resolution of problems thanks to close understanding of your specific environment.
Progent offers the help of seasoned consultants who have been developing working Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you require directly rather than supervising less experienced consultants or in-house IT personnel. Key areas where Progent can deliver Dynamics GP support services include:
- Guidance
Recommend the use of modules that come with the core GP system but are not currently being used. Also, recommend third-party add-ons designed exclusively for Microsoft Dynamics GP to provide features that GP doesn't offer. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to reduce duplicate data entry and increase consistency. - Customizations
Build big and simple customizations that run with Microsoft Dynamics GP to perform specific business functions that are not handled by standard GP modules or third-party add-ons.
Progent can assist you to upgrade your network infrastructure to accommodate Dynamics GP for any deployment model including local, cloud-based, or a hybrid network model. Network infrastructure expertise provided by Progent's consultants include:
- Needs assessment and IT asset inventory
- Network architecture design and deployment (local, private or public cloud, or hybrid)
- Configuring firewalls and VPN connections and creating security policies
- Integrating iOS, Android, and Windows smartphones and tablets
- Developing high-availability (HA) solutions
- Integration with PaaS and IaaS services such as Office 365
- Disaster recovery and business continuity planning
- Performance optimization
An optimized Microsoft Dynamics GP environment includes diverse software platforms, local network infrastructure resources, and public cloud products integrated into a seamless ERP solution. For over two decades, Progent has provided online and on-premises help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Microsoft Exchange configuration consultants, Microsoft Office consultants, and SharePoint development experts. Progent's consultants have worked with these products from their initial versions to their current versions, and Progent supports cloud-based SaaS options by offering Office 365 integration services, Exchange Online support, and SharePoint Online deployment and application development expertise.
Progent also has extensive experience providing help from seasoned Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtualization consultants. This experience with core IT platforms saves time and expense when helping organizations through each phase of upgrading their legacy Dynamics GP deployment. Progent also can provide the support of senior cybersecurity and information assurance experts, business continuity preparedness consultants, application programmers, hybrid cloud integration consultants, and SQL Server DBAs who can help you to plan, deploy, and maintain a productive Dynamics GP ecosystem.
Progent's Support Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more information about Progent's remote and onsite support expertise in Fresno, California for Microsoft Dynamics GP/Great Plains ERP software, refer to:
- MS Dynamics GP Consulting
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains ERP Benefits
- Expert Help with Dynamics GP Reporting
- MS Dynamics GP Custom Software Development
To download a datasheet about the consulting expertise available from Progent for Dynamics GP/Great Plains software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your Fresno, CA business needs a MS Dynamics GP/Great Plains deployment expert or software programmer, call
An index of content::
macOS and Windows integration Support and Integration
Apple Mac and Windows Consultant
Progent's service experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's background in Microsoft and Apple service makes it possible to offer world class support to companies that depend on these technologies to keep their strategic advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
System Center 2016 Virtual Machine Manager Network Consulting
Microsoft System Center 2016 Virtual Machine Manager Computer Consultant
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from legacy versions of VMM, design workflows for building and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
CRISC Certified Risk and Information Systems Control Architect Professionals
Consultant CRISC Certified Information Risk and Information Systems Control Officer
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
IT Consulting Microsoft Dynamics GP ERP
Support Outsourcing Dynamics GP Software
Key features of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to license just the functionality you require, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to track all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to business information, the capability to process data from almost any database or workstation software into Microsoft GP, plus an open design that makes it easy to create custom applications. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.
CCNP Expert Certified On-site Technical Support Nexus Switch Fabric Extender
Nexus 9000 Switch Online Consulting
Nexus series switches are designed to provide the throughput, scale, resilience, virtualization support, capacity, data protection and manageability required to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting services to assist you to design an efficient network topology, set up pilot systems to validate your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure proactive monitoring, fully utilize resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent can also help your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Microsoft Office Software Consultants
Computer Consultancy Services Microsoft Windows
To provide cost-effective network support for small companies, Progent has developed full-service IT outsourcing packages that offer small offices quick access to network expertise without requiring you to recruit, train, and maintain an expensive in-house IT team. Progent’s IT outsourcing services give you an economical way for creating a protected and robust environment for your important Microsoft Windows office productivity suites such as Microsoft Office XP and Office 2003.
Administration Microsoft Office System
Immediate Microsoft Office XP Computer Specialists
To provide economical IT support for small companies, Progent offers full-service IT outsourcing packages that offer small organizations fast access to technical expertise without forcing you to hire, train, and maintain a large in-house IT staff. Progent’s IT outsourcing services give you an economical way for creating a protected and reliable environment for your important Windows business productivity products such as Microsoft Office XP and Microsoft Office 2003.
Database Application Development Engineers
RDBMS Consultant
Progent's Microsoft-certified database application consultants can provide small and midsize businesses online support for leading database products including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, application design and programming, management support, replication strategies, storage management, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
7600 Edge Router Technology Consulting
ISR Routers Specialists
Cisco has developed a full product line of routers including routers designed to deliver the security, performance, and availability required by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Office 365 Exchange migration Online Help
Office 365 Exchange migration Remote Technical Support
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
Enterprise hybrid cloud Consultancy
Top Rated Enterprise hybrid cloud Consult
Progent offers advanced remote support to help organizations integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine local IT assets as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Immediate Computer Engineer Exchange 2013 Outlook Web App
Exchange 2013 Disaster Recovery Outsourcing
Exchange 2013 includes major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect vital facets of IT like ease of administration, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management services for Exchange Server 2013.
CISSP Certified Security Professional
CISSP Certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small business from modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed over multiple physical sites and various clouds.
Windows 2003 Server Technical Support Services
Windows Server 2003 Professional
The experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with planning, deploying, administering and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Exchange 2013 Availability Technology Professional
Exchange 2013 Compliance Online Technical Support
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect key facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.
Virtual Helpdesk Support and Integration
Outsourcing Support Desk Sharing
Progent's Network Call Center Outsourcing Services for desktop technical support are intended specifically for small businesses who require fast access to a Help Desk Service Center with professional telephone support and full escalation capability but who must work within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Security Consultants WatchGuard VPN
Biggest Security Company WatchGuard Firebox M270 Firewall
Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Expert Microsoft Certified Consultant Exchange 2013 Availability
Exchange 2013 OWA Online Support
Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped structure. These enhancements affect key facets of IT such as ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
CISSP Certified Network Security Architect Consultants
CISSP Certified Cybersecurity Professional
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can create efficient cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread over a mix of physical datacenters and public and private clouds.
Cisco Network Management Technology Consultant
Network Management Migration Companies
Progent's Cisco-Premier network consultants can help you to use Cisco's management utilities along with a selection of specialized third-party applications to build a comprehensive network management strategy to keep your environment running reliably, fully utilize expensive resources, protect your data, revive quickly from device breakdown or malicious attacks, and enable you to expand or reassign valuable resources intelligently and economically as your business grows.
IT Services Microsoft ERP
Excel Developer
Progent's application experts offer advanced support, custom programming, deployment help, and online training for popular business applications that address key areas including ERP and MRP, financials, management analytics, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the United States to avoid the time and fees associated with travel and on-site visits without compromising the effectiveness of technical support.
SQL Server Analysis Services Integration Support
SQL Server 2014 Resource Governance Specialist
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services such as system design, deployment, management, troubleshooting, and software development expertise to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Microsoft Office SharePoint Server 2010 Remote Technical Support
24x7x365 Office SharePoint Server 2007 Network Engineer
Progent’s Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint provides a central location for your workers or customers to access, manage, distribute and interact with useful data, documents, and software and to communicate with other people. SharePoint allows faster and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve created in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can help you to support your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
Immediate Meraki Outdoor APs Network Engineer
Meraki MR30H Access Point Support and Integration
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to help businesses of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their location or computing device.
Immediate Microsoft Dynamics GP Technology Consulting
Microsoft Financial Software Network Engineer
Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP is an accounting and ERP platform built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you are able to license only the functions you currently require, with the option to expand clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support experts can help you deploy, configure and manage the latest release of Microsoft Dynamics GP or migrate efficiently from an older version.
Help Center Cisco Management
Cisco Service
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software support.
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Exchange Server 2010 Migration Engineer
Progent can provide expert help for every phase of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of new software licenses and hardware needed, recommended vendor sourcing, system verification at client site or at Progent's test lab, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for client's support staff and end users.
Network Consulting Microsoft LCS Server 2007
Live Communications Server 2007 Specialist
Microsoft Office Communications Server delivers IM and Real Presence in an extensible, enterprise-grade package featuring enhanced protection, seamless integration with other Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved business efficiencies, increased worker output, and better IP security. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add business value to your information network
24x7 Specialist Citrix VM desktops
Citrix XenDesktop Consulting Services
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop efficiently.
Microsoft SBS 2003 Online Support Services
SBS 2008 IT Consultants
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server requires a network support expert with real-world experience designing and building seamless, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of over 10 years of experience integrating computer networks founded on Microsoft platforms. This experience assures you success in installing, administering, and maintaining IT environments that incorporate the Microsoft Small Business Server package of servers and productivity software.
Juniper J4350 Router Security Auditing
Juniper J2350 Router Security Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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