Manchester Microsoft Premier Consulting Experts
Microsoft Dynamics GP (Great Plains) Migration and Customization Consulting
Microsoft Dynamics GP, previously branded Great Plains, has a longer heritage than almost any other enterprise resource planning (ERP) platform written for the Windows OS. Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP systems for SMBs, with about 50,000 active installations globally. Many organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades long enough that they are now running seriously out-of-date software and outmoded IT infrastructure. This can be dangerous. At the same time, a recurring theme we hear from new clients is that they have trouble finding veteran Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP environment efficiently and extract the maximum benefit from the application.
The more an organization attempts to limp along with outdated releases of Microsoft Dynamics GP, the more challenging the migration procedure becomes. When physical host servers or storage systems fail, there may be no equivalent hardware available to use as substitutes. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, critical security updates are no longer released. The latest editions of Microsoft SQL Server may not work with your special GP customizations. Next-generation tools like Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Microsoft Dynamics GP deployment are often intimidated by the number of components there are to the project. And the cost quoted for an upgrade may be astronomical.
Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's seasoned experts have provided advanced and economical remote consulting for Windows-based networks to organizations in every state in the U.S. By offering in-depth familiarity with all releases of Dynamics GP along with world-class network integration talent, Progent is uniquely suited to make sure your Manchester, New Hampshire business optimize the benefit of GP/Great Plains.
We partner with our customers and start by understanding their needs. After gaining an understanding of the IT environment and the areas for improvement we make our recommendations. Recommendations can involve an upgrade to a more current and supported release of Dynamics GP, basic user education, complete platform and individual module implementation including 3rd-party products offered by a wide range of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other critical business software within your organization, custom report writing, and system evaluations to determine whether GP is being utilized optimally. Our objective with every Microsoft Dynamics GP engagement big or small is to optimize business value and manage cost.
Progent can assist your Manchester, New Hampshire business in every facet of your Microsoft Dynamics GP migration or customization process including:
- Deployment Review
Review at what features of Dynamics GP you are now using and propose other features available on GP that might be helpful to your organization. - Upgrade Planning and Scheduling
Develop a complete migration plan and schedule that minimizes business interruption. Schedule pilot testing, production upgrade, and education. Identify custom development and add-on products. Predict and manage compatibility issues. - Pilot Testing
Plan and implement a test system for proving the upgrade project. - Environment Upgrades
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Dynamics GP to the current release to ensure continuing support from Microsoft and to make all the latest features accessible to your business. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library. Condition data and run scripts to address documented issues. - Custom Reporting
Develop reports and or custom dashboards for private as well as public use. Deploy SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for on-demand reporting and for combining data from diverse local and remote repositories. - Education
Provide one-on-one or group training for current and first-time users of Dynamics GP. - Support
Act as a single contact for expertise to ensure dependable and affordable resolution of issues thanks to familiarity with your particular environment.
Progent offers the support of top-tier experts who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the jobs you require directly instead of supervising less knowledgeable consultants or in-house staff. Key areas where Progent can deliver Dynamics GP support services include:
- Guidance
Suggest the deployment of modules that come with the basic GP system but are not currently being utilized. In addition, recommend third-party add-ons written exclusively for Dynamics GP to provide capabilities that GP skips. - Integrations
Build special connections between Dynamics GP and other business platforms to avoid duplicate entry and increase consistency. - Customizations
Create major and small customizations that work with Microsoft Dynamics GP to perform specific business functions not addressed by out-of-the-box GP modules or third-party modules.
Progent can help your business to enhance your infrastructure to accommodate Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid network model. Network infrastructure expertise offered by Progent's consultants include:
- Needs analysis and site inventory
- Network topology planning and implementation (on-premises, cloud-based, or hybrid)
- Setting up security gateways and remote connections and creating security policies
- Managing iOS, Google Android, and Windows mobile devices
- Developing high-availability architectures
- Integration with PaaS and IaaS services such as Microsoft 365
- business continuity preparedness
- Performance tuning
A modern Microsoft Dynamics GP environment incorporates multiple software platforms, local network infrastructure resources, and public cloud products combined into a cohesive enterprise resource planning solution. For over 20 years, Progent has provided online and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint integration consultants. Progent's consultants have worked with these products from their first releases to their latest versions, and Progent can help with cloud options by providing Office and Microsoft 365 consulting, Exchange Online expertise, and SharePoint Online migration and development services.
Progent also has a long history of providing support from top-tier Cisco CCIE-certified network experts, Windows Hyper-V integration experts, and VMware virtualization specialists. This experience with strategic IT platforms cuts time and costs when guiding organizations through every phase of updating their older Microsoft Dynamics GP deployment. Progent also offers the skills of advanced security and compliance engineers, disaster recovery preparedness experts, application programmers, hybrid cloud architecture consultants, and SQL Server DBAs who can assist you to plan, implement, and manage a modern Dynamics GP solution.
Progent's Consulting Services for Dynamics GP/Great Plains ERP Solutions
To find out more about Progent's online and on-premises consulting expertise in Manchester, New Hampshire for Dynamics GP/Great Plains ERP product family, visit:
- Dynamics GP Support Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features and Benefits
- Expert Help with Microsoft Dynamics GP Reporting
- Microsoft Dynamics GP Custom Development
To download a datasheet about the consulting support available from Progent for MS Dynamics GP/Great Plains ERP software, select
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Manchester, NH business is looking for a Microsoft Dynamics GP/Great Plains integration consultant or application programmer, call
An index of content::
Windows 2019 Information Technology Consulting
Windows Server 2019 Virtual Machine Help and Support
Progent's certified Windows Server 2019 consultants can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Microsoft Exchange Server 2010 Migration Services
Microsoft Exchange Server Migration Consult
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and consolidating your key communications technologies.
Technology Professional Email White Lists
Email Scoring Thresholds Services
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Top Ranked Remote Access Engineer
Cisco Virtual Private Network Consulting Services
Cisco's security and offsite access solutions for small to medium sized companies represent a full range of easy-to-administer protection hardware and software to help you safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your corporate objectives.
ISR Routers Help and Support
Catalyst 8000 router Consultant
Cisco has designed a full array of routers including appliances designed to provide the protection, bandwidth, and reliability demanded by organizations from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
SharePoint Server 2010 Support Outsourcing
Microsoft Experts SharePoint Web Parts Computer Consultants
Progent's Microsoft engineers offer cost-effective remote support and programming services to help you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document management tools, wikis, data warehouses, business information systems, enterprise-wide search, workflows, and other tools to promote and enhance collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Anti-Spam Services
Antivirus Technology Consulting Services
E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management technology via Progent's E-Mail Guard anti-spam and antivirus aggregation program. Progent's certified email security professionals can show you how to develop an email protection strategy that includes anti-spam and anti-virus products and policies.
Support Outsourcing macOS and Windows
Excel for Mac Support Outsourcing
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Service Reporting Technology Consulting
Support and Setup Tracking Service Costs
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who offer minimal documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports transmitted by every staff member to every customer. The practice of detailing and archiving service records allows more effective support and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
24-Hour Apple OS X On-site Support
IT Services Apple OS X Tiger
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or moving to iCloud services. For business networks built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.
Expert Microsoft Certified Windows Server 2016 High Availability IT Consultants
Microsoft Windows Server 2016 Clustering Online Technical Support
Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
ASA with Firepower Professionals
ASA Firewall with Firepower Computer Consultants
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Microsoft Exchange Server 2016 Migration Remote Troubleshooting
24-7 Microsoft Exchange Server 2016 Upgrade Planning Professionals
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up HLB for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ISP Selection Consultant
Top Ranked Internet Access Specialist
Progent offers access to the affordable support of online Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution meets your business needs. Services available from Progent include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Provisioning can include optimizing current routers and switches and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
24/7 Cisco CUBE and SIP Technical Consultant
Cisco CUBE and SIP Computer Consultants
Progent's Cisco CCIE-certified SIP integration consultants can assist you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective remote or onsite support to help companies to move smoothly to a productive communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
24x7 Hornetsecurity Altaro VM Backup Offsite Onsite Technical Support
Altaro VM Backup with Azure Support and Setup
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to assist you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Check Point NGFW Firewalls Evaluation
Cybersecurity Consultancies Check Point 900 Firewalls
Progent's Check Point firewall experts can help you plan, configure, and administer firewall environments built around Check Point NGFW security gateways and Check Point's subscription-based security services. Progent's consultants can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.
Consultants System Center 2016 and VMware Integration
System Center 2016 and Skype for Business Integration Online Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate critical problems detected by SCOM 2012.
Small Business Guru
Small Office Network Security Consulting
Progent provides the help of Microsoft and Cisco-Certified IT support experts to show customers economical ways to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's network engineers can assist you to improve your network's e-mail architecture, protection, availability, performance, and IT administration.
Consultant SQL Server 2014 AlwaysOn Availability Groups
SQL Server 2014 Resource Governance Setup and Support
Microsoft SQL Server 2014 incorporates significant improvements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services including planning, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Setup and Support Aironet 802.11ax Wireless
Cisco Experts Specialists Aironet Access Point Management
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises configuration and debugging support to help your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique office design, construction, and expected workloads.
ProSight Reporting Remote Infrastructure Management Computer Engineer
ProSight Reporting ConnectWise Manage Ticketing Engineer
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.NET iOS Development Firms
Largest .NET Blazor Programming Companies
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and affordably.
24x7 Cisco PIX 500 Firewall Migration Computer Consultants
Integration Support PIX Firewall Migration
Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to more current firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Microsoft Office IT Consulting Firm
Microsoft Office 2000 Business Computer Server Companies
Progent applies no startup charge and asks no monthly commitment for support services delivered during regular working hours. Progent's small granularity does away with big bills for fast solutions so you won't be tempted to allow less critical problems to stay unaddressed.
Consultant Mac Phone-based
Mac Phone-based Technology Professional
Progent provides national remote technical support and consulting services for companies that run Apple macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft products. Progent's consultants offer Mac users a range of services such as desktop assistance, upgrading to the current edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to iCloud services. Remote technical support provides optimum return for your information technology budget by preserving client productivity and shortening the hours billed for computer repair services. Sophisticated remote support utilities and skilled technicians and engineers combine to enable Progent to handle most network problems without squandering time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to help you with the most challenging network issues.
Award Winning Online Consulting MS SQL Server 2008
Professional SQL 2008 Reporting Services
Progent's Microsoft-Certified SQL consultants can provide an array of support services to assist small and midsize companies to design, deploy, manage, and troubleshoot SQL Server 2008 solutions in order to realize the maximum competitive advantage from this advanced RDBM technology. In addition, Progent can provide help with network architecture, enterprise-wide protection, and application programming to increase the business advantage of your information network.
ransomware system rebuild Engineers
Snatch ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Remote Workers Helpdesk Computer Consultants
Offsite Employees Helpdesk Support and Setup
Progent can provide small and mid-size businesses overflow or fully outsourced Help Desk support services for an offsite workforce.
Juniper J2350 Router Cybersecurity Organizations
Immediate Cybersecurity Contractor Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft T-SQL Outsourced Programming
SQL Development
Progent's certified SQL Server application programmers and DBAs offer remote consulting to assist businesses of any size to create, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in environments that range from small office databases to VLDB applications and enterprise-class data warehousing.
SharePoint Remote Consulting
Consultants Office SharePoint Server 2010
Progent's Microsoft-authorized experts can show you how to evaluate the economic case for implementing SharePoint Server 2007, advise you on the most sensible edition of SharePoint Server for your application, offer setup and deployment services, help you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint Server 2007, design a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk services.
West Virginia Setup Consultancy Services
Vermont Consulting Company
Progent's Technical Response Center (TRC) provides nationwide extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and remote direct network access to isolate and repair technical problems quickly and economically. The breadth of IT expertise available from Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to competent specialists as needed. For critical issues, the TRC endeavors to respond to your call for support within one hour.
Deploying Phase: Implementation Computer System Consultant
24/7 Planning Phase: Design and Architecture Proposals Technical Support Firms
In conducting consulting tasks for corporate customers, Progent follows a phased approach driven by specified milestones so as to achieve financial, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert implementation. All facets are recorded to provide a detailed summary of technical services performed and to help in downstream network support.
DoubleTake Carbonite Software Availability Computer Consulting
Double Take Replication Manager Consulting Services
DoubleTake/Carbonite Software offers a selection of products intended to deliver small companies a variety of affordable solutions for replicating and restoring vital applications including Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information networks to achieve a high level of availability and business continuity capability at a budget-friendly cost.
Exchange Server 2007 Professional
Microsoft Exchange 2003 Support Services
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email systems for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment features protection, fault tolerance, easy connectivity for remote and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium companies to migrate to Exchange 2016 or MS Exchange 2013.
24x7 3504 wireless controller Remote Consulting
Engineer wireless controller
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Virtual Server Administration Website Information Technology Consulting
MS Virtual Server Administration Website Online Help
Progent's network consultants can assist you to evaluate the possible benefits of Hyper-V-based virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, evaluate your network and server architecture for smooth performance with virtual server technology, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual machines, establish and validate business continuity procedures that maximize system uptime, and provide continuing consulting and maintenance including affordable online repair and comprehensive Help Desk services.
Remote Juniper SRX650 Router Firewall Network Install
Juniper SRX240 Router Technical Support Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft 365 Management Support and Setup
IT Consulting Microsoft 365 Teams Integration
Progent can help you to understand the many subscription options offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Top Specialist Help Desk Call Center
Support and Help Help Desk Software Selection and Deployment
The Help Desk Call Center service model adopted by Progent's Technical Response Center gives small and midsize businesses an dependable alternative to dependence on independent service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency help, fast escalation to world-class experts for handling even the most difficult problems, service consistency and dependability, quick follow through enforced by veteran IT service managers, a variety of easy-to-use mechanisms for initiating support jobs, and excellent process visibility made possible by trouble ticket tracking and available through a web portal.
Windows Server 2012 R2 Security On-site Technical Support
Windows Server 2012R2 Live Migration Outsourcing
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and test a DR/BC plan.
Data Center Setup and Support
Biggest Hosting Online Troubleshooting
Progent's data center support services are intended for companies with equipment located at Internet Data Centers or data center co-location hosting facilities and requiring timely on-site assistance at the colo facility plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full range of data center and IDC and colocation support services including network topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and telecommunications networking, design and installation of high availability configurations, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server cluster configurations.
Project 2013 Outsourced Programming
Microsoft 365 Project Pro Contract Programming
Progent's Microsoft consultants offer advanced expertise in implementing, using and troubleshooting any edition of Project, Project Server, and Project Online and can provide a broad range of cost-effective remote consulting services based on industry best practices to assist organizations of any size to get all the benefits of this leading platform. Services offered by Progent include system design, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized online training classes.
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