Montreal Microsoft Gold Certified Support Services
Microsoft Dynamics GP Migration and Customization Consulting Services
Microsoft Dynamics GP, previously called Great Plains, sports a longer track record than almost any other ERP solution made for Windows. Microsoft Dynamics GP is a mature, full-featured product and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active customers worldwide. Many organizations who have depended on Dynamics GP for years or decades have managed to postpone upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and outmoded IT infrastructure. This can be risky. At the same time, a common complaint we hear from prospective clients is that they have trouble locating veteran Microsoft Dynamics GP experts who can provide in-depth knowledge about how to upgrade their Dynamics GP system affordably and get the maximum business value from the application.
The longer an organization attempts to make do with legacy releases of Dynamics GP, the more complex the migration process becomes. If server hardware or disk systems fail, there could be no suitable devices available to use as substitutes. When versions of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, critical security updates are no longer developed. The latest releases of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative tools like Power BI may not be an option. Businesses investigating an update of their Microsoft Dynamics GP environment can be intimidated by the volume of pieces involved in the puzzle. And the cost quoted for an upgrade may be through the roof.
Dynamics GP Upgrade and Customization Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's seasoned professionals have provided advanced and economical remote consulting for Windows-powered environments to businesses in every state in the U.S. By offering deep familiarity with all releases of Dynamics GP as well as world-class system integration talent, Progent is ideally suited to help your Montreal, Quebec business get the most out of GP.
We become partners with our clients and begin by listening to their needs. After gaining familiarity with the situation and the areas needing improvement we provide our recommendations. Recommendations can involve a migration to a newer and fully supported release of Microsoft Dynamics GP, basic user training, complete platform and individual module implementation including 3rd-party products offered by a wide range of vendors that have written add-ons to Dynamics GP, integration with other critical business applications used by organization, custom report creation, and system evaluations to assess whether GP is being utilized to its fullest. Our goal with each Microsoft Dynamics GP engagement big or small is to optimize strategic value and manage expense.
Progent's consultants can assist your Montreal, Quebec business in every phase of your Dynamics GP upgrade or customization process including:
- Deployment Assessment
Take a look at what features of Microsoft Dynamics GP you are currently using and propose other capabilities of GP that might be helpful to your organization. - Upgrade Design and Timing
Create a complete migration plan and timetable that avoids business interruption. Plan for pilot testing, production upgrade, and training. Specify custom development and add-on modules. Predict and manage integration issues. - Pilot Testing
Design and configure a test system for proving the upgrade process. - System Updates
Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the latest version to assure continuing support services from Microsoft and to have all current features accessible to your organization. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library. Prepare data and run scripts to address known issues. - Custom Reporting
Develop reports and or custom dashboards for internal as well as external use. Configure SQL Server Reporting Services and combine Microsoft Dynamics GP with Power BI for self-service reporting and for combining information from multiple on-premises and external repositories. - Education
Provide individual or group training for current and new users of Dynamics GP. - Support
Provide a single contact for expertise to deliver effective and affordable resolution of problems made possible by familiarity with your specific environment.
Progent can provide the help of seasoned experts who have been creating working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you need directly rather than managing less experienced consultants or in-house staff. Key areas where Progent can provide Dynamics GP support services include:
- Recommendations
Recommend the deployment of software modules included with the core GP system but are not now being utilized. In addition, suggest third-party add-ons designed specifically for Dynamics GP to provide features that GP skips. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to reduce redundant entry and improve consistency. - Customizations
Build big and simple customizations that work with Dynamics GP to perform specific functions that are not addressed by out-of-the-box GP modules or third-party add-ons.
Progent can help your business to enhance your infrastructure to support Dynamics GP for any deployment model including local, private or public cloud, or a hybrid network model. Network infrastructure expertise available from Progent's consultants include:
- Requirements analysis and IT asset inventory
- Network topology design and implementation (on-premises, private or public cloud, or hybrid)
- Setting up firewalls and VPN connections and creating security policies
- Managing iOS, Android, and Windows mobile devices
- Developing high-availability (HA) environments
- Integration with PaaS and IaaS services including Office 365
- Disaster recovery planning
- Performance tuning
An optimized Microsoft Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure technologies, and public cloud services combined into a cohesive enterprise resource planning solution. For more than 20 years, Progent has delivered remote and onsite support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Microsoft Exchange integration experts, Microsoft Office consultants, and SharePoint Server development consultants. Progent has worked with these products from their first releases to their latest editions, and Progent can help with cloud-based options by providing Office 365 consulting, Exchange Online integration services, and SharePoint Online migration and application development expertise.
Progent also has a long history of delivering support from top-tier Cisco CCIE-certified network experts, Hyper-V integration experts, and VMware virtual machine consultants. This experience with strategic IT platforms saves time and expense when guiding businesses through each phase of upgrading their older Microsoft Dynamics GP deployment. Progent also offers the skills of advanced security and information assurance experts, business continuity planning consultants, application programmers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can help you to design, implement, and manage a productive Dynamics GP ecosystem.
Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more about Progent's online and onsite support services in Montreal, Quebec for Dynamics GP/Great Plains ERP product family, see:
- Microsoft Dynamics GP Support Services
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains Benefits
- Expertise with MS Dynamics GP Reporting
- Dynamics GP Custom Software Development
To download a datasheet about the consulting services available from Progent for Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Services
If your Montreal, PQ business is looking for a Microsoft Dynamics GP/Great Plains integration consultant or application developer, call
An index of content::
Android Integration Setup and Support
Wireless Link Specialists
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Helpdesk for Remote Workers Engineer
Outsourcing Call Desk for Remote Workers
Progent has two decades of background helping small and medium-size companies to design, deploy, optimize, administer, and debug computer networks that support an at-home workforce.
Network Consultant Telecommuter Helpdesk
24-Hour At Home Employees Helpdesk Support Services
Progent offers small and mid-size businesses supplemental or comprehensive Help Desk call center support for at-home workers.
Android Security IT Services
Consultant Services ProSight ESP Behavior-based Antivirus
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.
Troubleshooting Exchange 2013 Data Loss Prevention
Exchange 2013 Unified messaging Network Engineer
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact key IT areas including ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Windows 2012 Cluster Shared Volumes Computer Consultant
Cluster Server Windows 2012 R2 Support and Help
Progent's certified failover clustering consultants can help you to assess the advantages of utilizing Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to automate the administration of failover clusters.
Microsoft Windows 8 Specialist
Windows 8.1 Help Desk Online Consulting
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to install, manage, and support environments that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can help design and configure testing labs to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on proven methodologies.
Skype for Business Chat Professional
Microsoft Skype for Business Specialists
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and on-premises support to help your company to manage and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration.
MSP360 Server Backup IT Consultants
MSP360 Desktop Backup Professional
Progent can assist your company to design, implement and debug a backup plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to create a backup ecosystem with a low RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human miscues, system glitches, malicious users, and malware attacks such as ransomware. To read more, go to ProSight Data Protection Services 360 Backup solutions.
Juniper NetScreen IPsec VPN Auditor
NetScreen Consulting Services
Progent's Juniper-authorized NetScreen engineer can assist you to install and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
Remote Support Cisco VoIP Phones and CallManager
VoIP Phones Technology Consulting Services
Progent's Cisco certified networking experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
24-Hour Microsoft, Cisco and Security Certified Experts Extended Helpdesk Computer Engineer
Extended Call Center Online Troubleshooting
Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for managing service requests, ticketing, ownership, status tracking, and metrics.
ASA Firepower Remote Technical Support
ASA Firewall with Firepower Information Technology Consulting
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer unified control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
ProSight Email Content Filtering Service Consulting Services
Email Link Protection Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
CISSP Certified Security MySQL DBA Technology Professional
Urgent MySQL Enterprise Edition Contract Development
Progent can provide cost-effective remote access to an Oracle MySQL administrator or application programmer and can help organizations of all sizes to configure and maintain MySQL within a dependable IT environment that provides high levels of performance, expandability, and protection. Progent also has proven skill assisting businesses port applications from Oracle to MySQL.
Advantages of IT Outsourcing White Papers
IT Outsourcing and Co-sourcing White Papers
Progent’s IT outsourcing packages provide affordable network support for medium-size businesses. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing a web-based business application, outsourcing your network technical services can reduce costs and minimize uncertainties, allowing network service expenses to increase in a more linear and manageable fashion than is feasible by amassing a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and highly available network foundation for your critical Windows-powered applications such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Best Practices Computer Network Support Company
Problem Escalation Through Teamwork Small Business Network Consultants
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, at the front lines of IT service, performing a broad variety of technical projects for a large array of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only expert IT skills, but also a consultant with proven methods for applying technical knowledge to fix real-world network problems quickly.
Remote Support Services SCCM 2012 Troubleshooting
SCCM 2012 Software Inventory Remote Consulting
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services.
SCCM 2016 Azure Integration Consultant
Award Winning SCCM 2016 MDM Online Support
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows secure self service, and offers a common point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
MRTG for Linux Consulting
Nagios for Linux Services
Network monitoring ordinarily consists of observing a system's resource utilization to help uncover data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux and can be deployed to monitor multi-OS environments where UNIX and Windows coexist. Progent's system support consultants can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX support services provide small companies and programmers help with administering and servicing UNIX and Linux systems that coexist with Windows-based technology.
On-site Support At Home Workers Endpoint Security
Offsite Workforce Security Remote Technical Support
Progent can help small and mid-size companies to install security defense solutions and provide response expertise to support teleworkers.
VPN Security Security Auditor
Fortinet Security Audit Services
Progent offers small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a detailed security plan and choose appropriate technologies from multiple vendors to achieve your security objectives while staying within your spending limits.
Remote Cisco VTC Consulting Services
Immersive Telepresence Consulting
Progent offers access to a senior specialist with extensive experience installing, managing, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house IT support team, your ISP, and your telepresence platform vendor to help your company maximize the strategic value of your video conferencing ecosystem.
Juniper SA2500 SSL VPN Testing
Juniper SA700 SSL VPN Security Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Consulting Work from Home Helpdesk Services
Technology Consulting Remote Employees Helpdesk
Progent offers small and mid-size companies overflow or comprehensive Help Desk services for a remote workforce.
Microsoft and Cisco 24x7 Network Professionals
Support and Setup Remote Monitoring and Reporting
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as economical services created to help you to detect and fix a most network issues before they can disrupt productivity.
Nexus Switching Computer Consultants
Emergency Computer Consultants Nexus 3000 Switch
Nexus switches are intended to deliver the performance, scale, uptime, cloud readiness, density, data protection and ease of management required to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting services to assist your IT staff to create an optimal switch topology, set up pilot systems to confirm your network design, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability evaluations, set up advanced monitoring, consolidate network resources by means of virtualization, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus switches. Progent's consultants can also help you to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Consulting Colocation Center Migration
Support and Setup Internet Data Center
Colocation data centers allow companies to share world-class facilities for housing network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation program such as choosing and moving to a colo facility, creating network architecture, specifying required equipment, on-site and remote troubleshooting, establishing offsite system management, and training your IT personnel.
Specialist scom 2016 alert tuning
Microsoft Certified Expert Network Consultants scom 2016
System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical workloads by providing centralized, mixed-platform monitoring of physical and virtual infrastructure deployed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to help organizations of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
UNIX, Windows Technology Professional
Windows and UNIX Services
If your company is producing UNIX-based software in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual distraction of maintaining your business network. Through the use of automated network monitoring and by delivering remote and in-person assistance as your company needs it, Progent represents an economical solution for maintaining an information system that features high dependability, security, and efficiency. Progent's developer support services include full-service it outsourcing, virtual infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Help Desk support.
Fault-tolerant Internet Connectivity Outsourcing
24/7/365 Fault-tolerant Internet Connectivity Computer Engineer
Progent's Cisco-certified network consultants can help you build an affordable, 24x7 Internet connection solution that can achieve non-stop Internet access through a broad range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet connections to implement an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet access.
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