Richmond Microsoft Gold Certified Support
Microsoft Dynamics GP Upgrade and Enhancement Consulting Experts
Microsoft Dynamics GP, originally branded Great Plains, sports a longer history than virtually any other enterprise resource planning (ERP) solution made for Windows. Microsoft Dynamics GP is a proven, full-featured product and is one of the most popular ERP platforms for small and mid-size businesses, with about 50,000 active customers globally. A number of organizations who have depended on Dynamics GP for years have been able to postpone upgrades long enough that they now find themselves using legacy software and outmoded network infrastructure. This is dangerous. Meanwhile, a common theme we hear from new customers is that they have a hard time locating veteran Dynamics GP consultants to partner with for in-depth knowledge about how to upgrade their Dynamics GP ecosystem affordably and derive the maximum benefit from the software.
The more an organization attempts to limp along with outdated releases of Microsoft Dynamics GP, the more challenging the migration procedure becomes. If physical host servers or disk systems break down, there could be no equivalent hardware available to replace them. When editions of Microsoft Windows Server that run Dynamics GP reach end-of-support (EOS) status, vital security updates are no longer developed. The latest releases of SQL Server might not be compatible with your important GP customizations. Innovative products like Microsoft's Power BI may not run. Businesses considering an update of their Microsoft Dynamics GP environment are often intimidated by the number of components there are to the project. And the price tag suggested for an upgrade may seem through the roof.
Dynamics GP Upgrade and Customization Expertise Offered by Progent
Progent has supported Dynamics GP and Great Plains for more than two decades, and Progent's seasoned professionals have provided advanced and economical remote consulting for Windows-powered environments to organizations in every state across the U.S. By combining deep familiarity with all releases of Dynamics GP along with top-tier system integration skills, Progent is ideally qualified to make sure your Richmond, Virginia business optimize the benefit of GP/Great Plains.
We become partners with our customers and start by understanding their needs. Once we have an understanding of the environment and the areas for improvement we make our recommendations. Recommendations may involve an upgrade to a newer and fully supported version of Dynamics GP, basic user training, complete platform and individual module implementation including 3rd-party modules offered by a broad range of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other key business applications used by organization, custom report creation, and system analysis to assess whether GP is being utilized optimally. Our objective with each Microsoft Dynamics GP engagement of whatever size is to maximize business value and control expense.
Progent can help your Richmond, Virginia business in each facet of your Dynamics GP migration or customization initiative including:
- Deployment Assessment
Review at what features of Dynamics GP you are now using and propose additional capabilities of the product that may be suitable for your business. - Migration Planning and Scheduling
Develop a complete upgrade plan and timetable that minimizes business interruption. Plan for pilot testing, production upgrade, and education. Identify customizations and add-on products. Anticipate and resolve integration issues. - Pilot Testing
Plan and implement a pilot environment for proving the migration process. - System Upgrades
Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to ensure continuing support services from Microsoft and to have all current features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library. Prep data and execute scripts to resolve documented issues. - Management Reporting
Develop reports and or custom dashboards for private as well as external consumption. Configure SQL Server Reporting Services and combine Dynamics GP with Power BI for self-service reporting and for aggregating data from diverse on-premises and remote repositories. - Training
Provide individual or classroom style training for current and first-time users of Microsoft Dynamics GP. - Support Services
Act as a single contact for support to ensure dependable and cost-effective handling of issues thanks to close understanding of your particular environment.
Progent offers the support of top-tier consultants who have been creating working Dynamics GP and Great Plains solutions since version 1. Progent has the skills to do the work you require directly instead of supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent can provide Microsoft Dynamics GP expertise include:
- Guidance
Suggest the use of modules that come with the basic GP system but are not currently being used. Also, suggest third-party products designed exclusively for Dynamics GP to deliver features that GP skips. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to reduce redundant entry and increase consistency. - Customizations
Build big and simple customizations that run with Dynamics GP to perform various functions that are not handled by standard GP modules or external add-ons.
Progent can assist your business to enhance your network infrastructure to accommodate Microsoft Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid environment. Infrastructure expertise available from Progent include:
- Requirements assessment and IT asset inventory
- Network architecture planning and implementation (on-premises, cloud-based, or hybrid)
- Setting up firewalls and remote connections and creating security policies
- Managing Apple iOS, Google Android, and Windows mobile devices
- Creating high-availability (HA) solutions
- Integration with public cloud services such as Microsoft 365
- business continuity planning
- Performance tuning
An optimized Dynamics GP ecosystem incorporates multiple software platforms, on-premises network infrastructure resources, and cloud products combined into a cohesive ERP solution. For over 20 years, Progent has delivered online and on-premises help from Microsoft-certified professionals including Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server consultants, Exchange Server configuration experts, Microsoft Office consultants, and SharePoint development consultants. Progent has supported these products from their first versions to their latest versions, and Progent supports cloud SaaS options by offering Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and application development services.
Progent also has a long history of providing support from top-tier Cisco CCIE-certified network infrastructure experts, Hyper-V planning and integration consultants, and VMware virtualization specialists. This experience with core technologies cuts time and costs when guiding organizations through every phase of upgrading their legacy Microsoft Dynamics GP environment. Progent also offers the support of advanced cybersecurity and information assurance engineers, business continuity planning consultants, application programmers, hybrid cloud planning and configuration experts, and database administrators who can assist you to design, deploy, and maintain a modern Microsoft Dynamics GP environment.
Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To find out more information about Progent's online and onsite consulting services in Richmond, Virginia for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning product family, see:
- MS Dynamics GP Consulting Services
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Benefits
- Expert Help with MS Dynamics GP Reporting
- MS Dynamics GP Custom Software Development
To download a datasheet describing the consulting support available from Progent for MS Dynamics GP/Great Plains software, select
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Richmond, VA business is looking for a MS Dynamics GP/Great Plains integration expert or software programmer, phone
An index of content::
Exchange 2007 to Exchange 2010 Upgrade Consulting Services
Microsoft Exchange Server Upgrade Specialists
Progent's Microsoft and Cisco-certified consulting experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick payback by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and consolidating your vital communications platforms.
Onsite Technical Support Remote Workforce Security
24 Hour Remote Employees Security Computer Consulting
Progent can assist small and mid-size companies to install endpoint device security protection solutions and provide response services needed to support at-home workers.
24-Hour wireless IP phones and Cisco Unified Communications Manager Support Outsourcing
802.11ac Access Point Specialists
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
At Home Workers Video Conferencing Specialist
Consultants Remote Employees Video Conferencing
Progent can assist small and mid-size organizations to deploy and debug video conferencing applications to enable their telecommuters to communicate effectively with colleagues and customers.
Network Outsource Microsoft Exchange 2013 Server
Microsoft Certified Spam Filtering Computer Consultancy Services
Progent's Microsoft-certified consultants average over a decade of experience providing unified communications solutions for customers ranging from small businesses to global corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, design high availability email systems, and facilitate off-site and mobile email access. Progent's Exchange support services can assist you in planning and implementing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
ISA 2004 Standard Edition Server Support Outsourcing
ISA Server Onsite Technical Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Technical Support Exchange 2003
Exchange 2003 Upgrade IT Consulting
Progent's certified consultants offer computer help and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting services for Exchange 2003 Server include system design, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
ProSight Email Spoofing Protection Specialists
ProSight Email Directory Harvest Protection Specialist
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
CCEA Server Migration Specialists
Networking Help CCSI
Progent provides clients access to engineers who have earned some of the computer industry's most prized certifications. Progent believes that customers have the right to be sure that their IT support professionals have formal testing plus broad practical backgrounds so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts confers priority for substantially better vendor help than is offered to non-certified service providers, allowing Progent to offer customers a better level of IT support. In addition, recognized certifications such as CISA or ISSAP for network security can help corporate clients to demonstrate compliance with regulatory demands by using the assistance of accredited industry professionals.
Proxim Wireless Case Studies
Building to Building Wireless Case Studies
Progent delivered a wireless networking environment that allowed a school to increase productivity and avoid the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided immunity to local interference.
Online Support Online HelpDesk Call Center
Help Desk Online Support Services
The Helpdesk support model used by Progent offers small and midsize companies an effective alternative to reliance on freelance consultants by offering broad technical knowledge accessible to multiple support teams, optional round-the-clock availability of emergency assistance, fast escalation to world-class engineers for handling the most complex issues, service consistency and reliability, prompt follow through enforced by veteran service administrators, a choice of easy-to-use techniques for initiating service jobs, and a high level of process visibility made possible by trouble ticket tracking and accessible through a web portal.
Microsoft Certified Partner Solaris with Windows Services
Biggest Windows, UNIX, Solaris Technical Consultant
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high availability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence support offerings feature network infrastructure integration and service, support for Windows services for UNIX, online network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Hosting Facility Remote Troubleshooting
Enterprise Security Network Help
For corporations with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Certified IT support professionals and certified Cisco network specialists offer a range of network consulting services such as project management, SOX compliance, office relocations, enterprise security, system design, on-site or phone-based emergency support, and technical support for colocation hosting environments. A Progent IT architect can help you design a multi-office network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help major corporations design, deploy and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Virtual Server Technology Consulting Services
Server Management Integration Services
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of hardware and quicker return on investment, more leveraged use of servers, simplified operations, increased network availability, and easier management. Typical usage scenarios for virtual machines are hardware consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
Microsoft Exchange 2007 Consult
Specialist Exchange 2007 Edge Server
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.
Word Setup and Support
Microsoft ERP Online Technical Support
Progent's application experts offer in-depth support, software programming, integration assistance, and webinar training for leading applications covering key areas including ERP and MRP, financials, business reporting, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting services remotely, Progent can help clients anywhere in the U.S. to eliminate the time and fees related to travel and on-site activity without compromising the effectiveness of consulting support.
Microsoft 365 Word Integration Online Help
Technical Consultant Microsoft 365 Word Integration
Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Tracking Service Costs Onsite Technical Support
Service Reports Support and Help
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or small service firms who offer scant documentation or specifics of tasks done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support reports transmitted by each staff member to each client. The discipline of documenting and organizing support activity allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who won't release vital service information.
IT asset management Consultant Services
Consultancy ProSight certificate expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Solaris Secure
Solaris Security Firms
If your company runs a Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a wide range of security areas such as security management procedures, security design and strategies, connection control products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP define the core skills and worldwide standards of performance that information security managers are expected to master. These accreditations give IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have demonstrated the background and theory to deliver world-class security management and engineering help.
Midsized Office Network Admin Companies
Mid-sized Company Networking Firm
Progent offers IT services for medium size businesses who have 100 to 250 network users. The medium size business or office has traditionally been an overlooked segment of the market for network consulting services. The cost structures and service delivery practices of major outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information network whose complexity and sophistication are often comparable to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and 24x7 network monitoring, significantly lowers the IT support expenses of an SMB while offering the mid-size organization with enterprise-level support from professional, world-class experts knowledgeable in a wide array of midsized business network solutions. If your medium size company or small business is looking for levels of network help needed by a mid-size office without paying enterprise costs, call Progent.
Consultant Server Management
Emergency Virtualization Technology Professional
With virtual server technology, companies can run multiple virtual machines on a single actual server. Virtualization technology enables companies to enjoy all the benefits of server isolation, but without the expense that goes with purchasing additional server hardware. Virtualization is also the critical technology behind private clouds, which offer important advantages such as reducing the costs of hardware, facilities, and management while improving information protection, system availability, and recoverability. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can help you in all areas of server consolidation and administration to allow your company to cut costs and save time.
Amazon Marketplace Web Service Development Firm
CISSP Certified Security Amazon MWS programming Reporting
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Infor SyteLine CloudSuite Customer Service Consulting Services
Infor SyteLine CloudSuite Quality Control Consultancy
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and distribution organizations to simplify complicated supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
PIX Technology Consulting Services
Cisco Security IT Consultant
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer consulting support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help you plan and implement a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Microsoft Solutions Framework Project Methodology Server Setup
Best Practices Small Business Networking
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, at the forefront of network service, executing a wide range of IT projects for an extensive mix of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support team. This guarantees that you get not just world-class IT help, but also a support engineer with proven methods for using technical knowledge to repair actual network problems quickly.
Cisco Prime Infrastructure Technical Support
Aironet 1700 Access Point IT Consultants
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite support for both legacy and modern 802.11ac Aironet wireless access points and Progent can help your business to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet access points.
ransomware cleanup and restore Consulting Services
Ryuk ransomware hot line Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
CISM Network Security Test
CISM Certified Security Management Consultants
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of performance that IT security professionals are expected to master. It provides business management the assurance that consultants who have qualified for their CISM certification possess the background and capability to provide effective security management and support consulting.
Fedora Linux Outsourcing
Largest Mandriva Linux Professional
Progent's Linux consulting services provide small companies and software developers help with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
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