Richmond Microsoft Premier Support Services
Dynamics GP (Great Plains) Migration and Enhancement Consultants
Dynamics GP, originally branded Great Plains, sports a longer history than almost any other enterprise resource planning (ERP) platform written for the Windows OS. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP systems for small and mid-size businesses, with about 50,000 active installations globally. Many businesses who have relied on Dynamics GP for years have managed to postpone upgrades and maintenance long enough that they are now running legacy software and outmoded IT infrastructure. This is dangerous. At the same time, a common theme we hear from new clients is that they have trouble finding experienced Microsoft Dynamics GP experts to partner with for in-depth knowledge about how to update their Dynamics GP ecosystem affordably and extract the maximum benefit out of the application.
The longer a business tries to limp along with legacy versions of Dynamics GP, the more complex the migration process tends to be. If server hardware or disk systems break down, there could be no suitable devices on the market to replace them. When editions of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, critical security patches are no longer developed. The latest releases of Microsoft SQL Server might not be compatible with your special GP customizations. Next-generation tools such as Microsoft's Power BI may not run. Businesses investigating an update of their Microsoft Dynamics GP environment can be overwhelmed by the number of components involved in the project. And the price tag quoted for an upgrade may be through the roof.
Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than 20 years, and Progent's tested professionals have provided advanced and affordable remote integration consulting for Windows-based environments to businesses in every state in the U.S. By offering deep familiarity with all releases of Microsoft Dynamics GP along with world-class network integration skills, Progent is uniquely suited to help your Richmond, Virginia business get the most out of GP/Great Plains.
We become partners with our customers and start by listening to their requirements. After gaining an understanding of the environment and the areas for improvement we provide our suggestions. Proposed services may include an upgrade to a newer and fully supported release of Microsoft Dynamics GP, basic user education, full platform and specific module implementation including 3rd-party modules from a broad range of vendors that have published add-ons to Microsoft Dynamics GP, integration with other key business software used by organization, custom report writing, and solution analysis to determine whether GP is being used to its fullest. Our goal with each Dynamics GP engagement big or small is to optimize business value and manage expense.
Progent can assist your Richmond, Virginia company in each phase of your Dynamics GP upgrade or enhancement process including:
- System Assessment
Review at what features of Dynamics GP you are now running and propose additional capabilities available on the product that might be helpful to your organization. - Migration Planning and Scheduling
Develop a complete migration plan and timetable that minimizes business disruption. Plan for pilot testing, production upgrade, and education. Specify customizations and add-on products. Anticipate and resolve compatibility problems. - Testing
Design and configure a pilot environment for validating the migration process. - Environment Upgrades
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to assure continuing support from Microsoft and to have all the latest features accessible to your business. Upgrade SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Condition data and execute scripts to address known issues. - Management Reporting
Develop reports and or dashboards for internal as well as public consumption. Deploy SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from multiple on-premises and remote repositories. - Education
Provide one-on-one or classroom style training for current and new users of Dynamics GP. - Support Services
Act as a single contact for expertise to ensure effective and affordable handling of problems thanks to familiarity with your specific situation.
Progent can provide the support of top-tier consultants who have been developing working Dynamics GP and Great Plains solutions since version 1. Progent can do the work you need directly rather than managing less experienced consultants or internal staff. Important areas where Progent's consultants can deliver Dynamics GP expertise include:
- Guidance
Suggest the use of modules included with the core GP system but are not currently being utilized. In addition, recommend third-party add-ons written exclusively for Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Build special integrations between Dynamics GP and other strategic applications to reduce duplicate entry and increase consistency. - Customizations
Build big and small customizations that run with Dynamics GP to perform specific functions that are not handled by standard GP modules or third-party add-ons.
Progent can assist you to enhance your infrastructure to accommodate Dynamics GP for any architecture including local, cloud-based, or a hybrid environment. Infrastructure expertise available from Progent's consultants include:
- Requirements analysis and IT asset inventory
- Network architecture planning and implementation (local, private or public cloud, or hybrid)
- Setting up security gateways and VPN connections and creating security policies
- Integrating Apple iOS, Android, and Windows smartphones and tablets
- Creating high-availability (HA) environments
- Integration with public cloud services including Office 365
- Disaster recovery planning
- Performance optimization
A modern Microsoft Dynamics GP environment incorporates multiple application platforms, local network infrastructure resources, and public cloud products combined into a seamless enterprise resource planning solution. For more than two decades, Progent has provided remote and on-premises help from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Microsoft Exchange integration consultants, Microsoft Office consultants, and SharePoint integration experts. Progent has supported these products from their initial releases to their current editions, and Progent can help with cloud-based options by providing Office 365 integration services, Exchange Online expertise, and SharePoint Online migration and development expertise.
Progent also has a long history of providing support from top-tier Cisco CCIE-certified network infrastructure experts, Hyper-V planning and integration experts, and VMware virtualization specialists. This experience with core technologies saves time and expense when helping organizations through every phase of upgrading their legacy Dynamics GP deployment. Progent also can provide the skills of advanced security and information assurance engineers, disaster recovery and business continuity preparedness experts, application programmers, hybrid cloud integration experts, and database administrators who can assist you to design, implement, and manage a well-tuned Dynamics GP environment.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To find out more about Progent's online and onsite support expertise in Richmond, Virginia for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning product family, see:
- MS Dynamics GP Consulting
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains ERP Features and Benefits
- Expertise with MS Dynamics GP Reporting
- MS Dynamics GP Custom Development
To download a datasheet describing the consulting expertise offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Services
If your Richmond, VA business is looking for a Dynamics GP/Great Plains deployment consultant or software developer, call
An index of content::
Supplemental Helpdesk Online Support
Co-managed Call Center On-site Support
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
ISA 2004 Troubleshooting
ISA 2004 On-site Support
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing corporate security designs for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and deploy an installation of ISA Server 2004 that meets your information protection needs without restricting your network.
Computer Consultant Remote Wireless Site Survey
Computer Consultants Remote Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi network optimized for your facilities, providing you a WLAN that delivers the reception, speed, density, Quality of Service, security, and hand-off capability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting a functioning wireless network.
Amazon MWS development Design
Amazon Marketplace Web Service programming Development Companies
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Best Windows 8.1 Client Hyper-V Guru
Windows 8.1 Migration Server Recovery
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to assist companies of any size to install, administer, and support environments that include workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help create test environments to evaluate Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.
Windows 2003 Network Consulting
Technical Support Services Windows 2003
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with designing, installing, administering and supporting powerful IT applications based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Consult Great Plains Accounting
Dynamics GP ODBC Technology Professional
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to design reports that let you analyze your business more effectively, turning raw information into useful understanding of your business.
Comprehensive Event Management Online Troubleshooting
Application Monitoring Remote Consulting
Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to maintaining the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of all sizes can get a degree of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help you to detect and fix a an array of network problems before they get big enough to impact your business.
Cisco VoIP phones Single Number Reach Outsourcing
Video IP Phones IT Consultant
Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
WannaCry Ransomware Removal Consultant
WannaCry Ransomware Cleanup Consulting Services
Progent offers consulting for security evaluation software including LANguard from GFI for performing a set of programmed system testing scans to uncover potential security gaps. Progent has extensive knowledge of security analysis tools and can help you to understand testing reports and react effectively. Progent can help you build security into your business processes, configure scanning applications, plan and deploy a secure system architecture, and suggest policies to maximize the security of your network. Progent's security professionals are able to show you how to configure a firewall, implement secure remote connectivity to email and data, and install virtual private network. Progent's qualified security consultants can test the security of web-based software and can conduct extensive information security evaluations of company-wide security to determine your organization's compliance with recognized international security standards including HIPAA, PCI, and ISO 17799.
CCDP Expert Certified prime infrastructure Remote Support
CCDP Certified Flex Series Wireless Controller Computer Engineer
Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with fast failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller technology.
Immediate Microsoft Office 2003 IT Consulting Firm
Microsoft Windows IT Consultants
To provide cost-effective IT services for small companies, Progent offers full-service computer outsourcing plans that give small organizations quick access to technical expertise without forcing you to recruit, train, and manage a large full-time computer support team. Progent’s IT outsourcing packages give you an affordable way for creating a protected and robust system for your important Windows office productivity applications including Microsoft Office XP and Office 2003.
Jabber Voicemail Network Engineer
24 Hour Professionals Jabber and Cisco Unified CM
Progent's Cisco Jabber consultants can provide online or onsite expertise to help organizations of any size to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the products, technologies and services that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Contract Jobs Compensation for Microsoft Consulting
24/7 Compensation for Computer Consultants Subcontractor Jobs
Progent's compensation structure is built on contribution, so similar to being an independent contractor, your income is entirely tied to your work effort. Some of our support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our self-determined calendar to follow individual pursuits like hiking, motorcycle racing, skiing, fishing, travel, or sharing free time with family and friends. Others use the chance to make big bucks via hard effort and extended hours. Progent completely encourages both sides of the spectrum plus everything in between.
Remote Support Knowledge Transfer
Emergency Information Transfer Professional
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Small companies who utilize familiar independent service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Checkpoint Security Firms
Consultants Palo Alto Networks
Progent provides small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select appropriate technologies from a variety of suppliers to achieve your security goals while staying within your budget restraints.
NetScreen Cybersecurity Consultancy
Juniper NetScreen VPN Consultants
Progent's Juniper Networks-authorized NetScreen consultants can assist your company to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen products to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-technology environments.
Service Reporting IT Consulting
24-Hour Tracking Service Costs Consultants
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation sent by each staff member to every customer. The practice of documenting and archiving service records allows more effective service and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Microsoft Dynamics NAV Application Consultant
Navision Support and Integration
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific business needs. Progent’s Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce consulting support for safe, company-wide resource sharing as well as integration with Customer Relationship Management products.
DNA Center IT Consultant
8540 wireless controller Consultant Services
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening security by detecting threats and filtering network traffic according to user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
IT Consultant Office SharePoint Server 2007
Microsoft Office SharePoint Server 2007 Specialist
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server offers a common location for your employees or clients to access, organize, share and manipulate useful information, documents, and applications and to interact with one another. SharePoint enables faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, teams and projects with the knowledge they’ve developed in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint experts can assist you to manage your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Teleworker Infrastructure Computer Consultants
Remote Employees Infrastructure Remote Troubleshooting
Progent can assist small and mid-size companies to plan, set up and troubleshoot the network infrastructure to support teleworkers.
Shared Helpdesk Setup and Support
Shared Help Desk Ticketing Online Help
Progent offers three essential types of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers easy access to a dependable support resource with years of experience providing phone support and online repair for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.
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