Joinville Microsoft Gold Certified Support
Microsoft Dynamics GP Migration and Enhancement Consulting Services
Microsoft Dynamics GP, originally branded Great Plains, sports a lengthier history than virtually any other ERP solution made for Windows. Microsoft Dynamics GP is a mature, feature-rich application and is one of the most widely used ERP systems for small and mid-size businesses, with about 50,000 active installations globally. Many businesses who have depended on Dynamics GP for years have managed to postpone upgrades long enough that they now find themselves using legacy software and rickety IT infrastructure. This can be dangerous. Meanwhile, a recurring complaint we hear from new clients is that they have trouble locating veteran Dynamics GP experts to partner with for in-depth knowledge about how to update their Dynamics GP environment efficiently and extract the maximum benefit out of the application.
The longer an organization tries to make do with outdated releases of Dynamics GP, the more challenging the upgrade procedure becomes. If physical host servers or disk systems break down, there could be no equivalent hardware on the market to replace them. When releases of Microsoft Windows Server used to host Dynamics GP reach end-of-support status, critical security patches are no longer distributed. Current releases of Microsoft SQL Server might not be compatible with your special GP customizations. Next-generation tools like Power BI may not be an option. Organizations investigating an upgrade of their Microsoft Dynamics GP deployment are often intimidated by the number of components there are to the project. And the cost quoted for an upgrade may seem astronomical.
Dynamics GP Upgrade and Customization Services Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned experts have delivered advanced and affordable online consulting for Windows-powered networks to businesses in every state throughout the U.S. By offering in-depth experience with all versions of Dynamics GP as well as world-class network integration talent, Progent is ideally suited to help your Joinville, Santa Catarina business optimize the benefit of GP/Great Plains.
We partner with our clients and begin by listening to their requirements. After gaining familiarity with the situation and the areas needing improvement we provide our suggestions. Proposed services may involve an upgrade to a more current and supported release of Dynamics GP, simple user education, full platform and individual module implementation including 3rd-party modules from a wide range of vendors that have written add-ons to Dynamics GP, integration with other critical business software used by organization, custom report writing, and solution analysis to determine whether GP is being used optimally. Our goal with every Dynamics GP engagement big or small is to maximize strategic value and manage expense.
Progent's consultants can assist your Joinville, Santa Catarina business in every facet of your Dynamics GP migration or enhancement project including:
- System Assessment
Take a look at what modules and features of Microsoft Dynamics GP you are currently using and discuss additional capabilities available on GP that might be suitable for your business. - Migration Planning and Timing
Develop a complete upgrade plan and timetable that avoids business disruption. Plan for pilot testing, live deployment, and education. Specify custom development and add-on products. Anticipate and resolve integration issues. - Pilot Testing
Design and implement a test environment for proving the upgrade project. - Environment Updates
Create backup copies of databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the current release to ensure continuing support services from Microsoft and to have all the latest features accessible to your business. Update SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library. Prepare data and execute scripts to resolve documented issues. - Custom Reporting
Create reports and or dashboards for private and public use. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating information from multiple local and remote repositories. - Education
Provide individual or group training for existing and new users of Microsoft Dynamics GP. - Support Services
Act as a single point of contact for support to ensure consistent and affordable resolution of problems made possible by close understanding of your specific situation.
Progent can provide the help of seasoned experts who have been developing working Microsoft Dynamics GP and Great Plains solutions since relerase 1. Progent can do the work you require directly instead of managing less knowledgeable consultants or in-house IT personnel. Important areas where Progent can deliver Microsoft Dynamics GP support services include:
- Recommendations
Recommend the deployment of modules that come with the basic GP system but are not currently being utilized. In addition, suggest third-party products written exclusively for Microsoft Dynamics GP to deliver features that GP skips. - Integrations
Create custom integrations between Dynamics GP and other strategic platforms to reduce duplicate entry and improve accuracy. - Customizations
Create major and small customizations that work with Dynamics GP to handle specific functions that are not handled by out-of-the-box GP modules or external modules.
Progent can help your business to upgrade your network infrastructure to support Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid environment. Network infrastructure expertise provided by Progent include:
- Requirements assessment and site inventory
- Network topology design and deployment (local, cloud-based, or hybrid)
- Setting up firewalls and remote connections and defining security policies
- Managing iOS, Android, and Windows mobile devices
- Creating high-availability (HA) architectures
- Integration with public cloud services such as Microsoft 365
- Disaster recovery and business continuity preparedness
- Performance tuning
An optimized Microsoft Dynamics GP ecosystem incorporates multiple application platforms, local network infrastructure resources, and cloud products combined into a cohesive ERP solution. For over two decades, Progent's consultants have delivered online and onsite help from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange integration experts, Microsoft Office consultants, and SharePoint Server development consultants. Progent's consultants have worked with these products from their first versions to their latest versions, and Progent supports cloud-based SaaS options by providing Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online migration and development expertise.
Progent also has a long history of delivering support from top-tier Cisco CCIE-certified network infrastructure experts, Hyper-V planning and integration experts, and VMware virtual machine specialists. This experience with core technologies saves time and expense when helping businesses through every phase of updating their legacy Microsoft Dynamics GP deployment. Progent also can provide the support of advanced security and compliance engineers, disaster recovery and business continuity planning consultants, application programmers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can help you to plan, deploy, and maintain a modern Microsoft Dynamics GP solution.
Progent's Consulting Services for Microsoft Dynamics GP/Great Plains ERP Solutions
For more about Progent's online and on-premises support expertise in Joinville, Santa Catarina for Microsoft Dynamics GP/Great Plains ERP product family, see:
- Dynamics GP Support Services
- Dynamics GP 2015 Consulting Expertise
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features and Benefits
- Expert Help with Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Development
To download a datasheet about the consulting services offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Migration Expertise
If your Joinville, SC business needs a Dynamics GP/Great Plains deployment consultant or application developer, call
An index of content::
Consultant Hourly Cost Assessment
Consulting Hourly Cost System Engineers
Progent's pricing policy is to bill for online service and in-person help by the minute. As a result, you are charged only for received services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no retainer for services delivered during normal working hours. Many support organizations impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick fixes so you will not be forced to allow minor problems to fester.
24 Hour Remote Technical Support Microsoft 365 and iPhones
On-site Support Microsoft 365 and iPhones
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.
Locky ransomware hot line Specialist
Egregor ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
Microsoft Project Server 2013 Design and Installation
Microsoft Project Server Reporting Consultant Services
Progent's Microsoft engineers can provide advanced expertise in implementing, operating and troubleshooting any edition of Project Server and can deliver a wide range of cost-effective remote consulting services based on proven best practices to assist organizations of any size to receive all the benefits of this leading project management solution. Support services available from Progent include solution planning, installation and migration, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training classes.
SSRS Design Firms
Power View Programming Firm
Progent can provide online and on premises expertise to assist you with any aspect of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's management reporting consultants can assist you to maintain your existing BI environment, help you to upgrade databases and applications from an outdated reporting platform to a current one, and provide custom remote mentoring to meet your specific needs. Progent's business reporting consultants can provide experience in the leading business intelligence reporting tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Remote Support Windows, UNIX, Solaris
Windows and Solaris Online Support Services
Progent's UNIX platform consulting services offer small and mid-size companies and software developers assistance with managing and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience provides you with an easy single source to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Immediate Microsoft Solutions Framework Project Methodology Tech Consultants
Repairing Company-wide Standards for Best Practices
Progent's team of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry experience, in the trenches of network service, executing a wide variety of IT projects for an extensive array of businesses. Every Progent consultant shares a proven set of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical help, but also a support engineer with field-tested methods for applying computer knowledge to solve actual network problems efficiently.
Immediate Support for IT Service Providers Remote Technical Support
Support for IT Service Providers Support Outsourcing
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting experts under your own service brand as a transparent extension of your network consulting staff.
Consultants Cisco Content Engine
24-Hour Consultants High Availability Load Balancing
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Microsoft Expert .NET C# Development Firms
.NET Visual Studio Coding
If you want to update your production web site, build internal websites for purposes such as HR or worker education, design a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.
Microsoft Financial Software Troubleshooting
Microsoft GP/Great Plains Consultants
Dynamics GP/Great Plains can help you grow and control your business better by delivering easy access to decision-driving information and a fast ROI. Dynamics GP confers important business benefits including its ability to extend the presence of your organization, handle your accounting, computerize financial processes, unify procedures across your business, refine inventory control, increase order accuracy, grow sales and minimize turnaround time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
SMS 2003 Upgrade Integration Services
SMS Upgrade Online Support
Progent's Microsoft certified experts offer small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software quickly and automatically to specified users, lower product expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully exploiting the management capabilities built into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
Windows Server 2019 and SCVMM Technology Consulting
MCSE Expert Certified Windows Server 2019 Windows Time Service Help and Support
Progent's Windows Server 2019 disaster recovery preparedness consultants can help you to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
24-7 Engineers Amazon AWS hybrid cloud solutions
After Hours Microsoft Azure enterprise hybrid cloud solutions Specialists
Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize local IT assets as well as one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Firepower Support and Setup
Specialist Cisco ASA Configuration
Progent's Cisco-Premier technology consultants provide professional PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and safe access services. Extending from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent's Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
9800-80 wireless controller Setup and Support
Immediate 5500 Wireless Controller Onsite Technical Support
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of wireless access points, optimizing wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting cyber threats and analyzing network traffic according to user class and location. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
CRISC Risk Evaluation Technical Support
Technical Support Services Risk Response
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy in case of an IT network catastrophe. Progent can help you create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, zero-downtime network solution that addresses reliability issues involving a broad array of network technologies and processes.
MCSE Expert Certified SQL Server 2017 and Amazon Marketplace Web Service Engineer
SQL Server 2017 Express Remote Support
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from as-needed design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Microsoft SQL Server 2016 Remote Support
Microsoft SQL Server 2014 Troubleshooting
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.
Consultant Email Virus Signature
Email Quarantine Consulting Services
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Project Server Development
Project Server Contract Programming
Progent's Microsoft consultants can provide advanced expertise in deploying, managing and debugging all versions of Project, Microsoft Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services following industry best practices to assist organizations of any size to get all the advantages of this leading project management solution. Support services available from Progent include system design, installation and upgrades, setting up secure collaboration among local and remote or mobile users, network optimization, and customized online training.
Wi-Fi Site Survey Computer Consultants
Wi-Fi Site Survey Consultant Services
Progent's Wi-Fi site survey services assist you to design, install and troubleshoot a Wi-Fi network optimized for your facilities, providing your business a WLAN that has the reception, performance, capacity, QoS, security, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises site survey services for confirming, tuning, and debugging an operational wireless network.
24-Hour System Center Operations Manager Network Consultants
Microsoft Experts Comprehensive Event Management Online Technical Support
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
ProSight Reporting Remote Infrastructure Management IT Consultants
ProSight Reporting Network Infrastructure Monitoring Network Consulting
ProSight Reporting is an expanding line of in-depth reporting utilities created to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft System Center Operations Manager Technology Consulting Services
Urgent MOM 2007 Technology Consulting
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced network service programs, mid-size businesses can select a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class availability, protection and productivity.
Windows Server 2019 Hyper-V IT Consultants
Integration Services Windows Server 2019 Windows Admin Center
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
ransomware cryptoworm recovery Professionals
24/7 ransomware rebuild Specialist
Progent's proven ransomware recovery consultants can help you to restore an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Biggest SCOM 2012 Management Packs Professional
Microsoft SCOM 2012 R2 Remote Troubleshooting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises technical support to help you to fix serious problems detected by SCOM 2012.
Duo Identity Authentication Support Services
Duo Identity Authentication Online Help
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Windows Server 2022 integration Consulting
Windows Server 2022 Hybrid Integration Troubleshooting
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Microsoft Exchange 2019 Server Recovery Services
24-Hour Microsoft Exchange 2016 Network Integration
Progent's Microsoft-certified consultants average over a decade of background providing unified communications support for companies that range from small offices to global enterprises. Progent provides affordable consulting for all editions of Exchange Server to enhance email and virus security, configure high availability email environments, and facilitate off-site and mobile email connectivity. Progent's Exchange support services can help you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers support for Windows 10 and Windows 11 clients using Office Outlook and can show you how to configure Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.
ProSight Reporting Infrastructure Management Network Engineer
ProSight Reporting Remote Infrastructure Management Computer Consultants
ProSight Reporting is a growing line of real-time reporting utilities created to work with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Consulting Security Assessment
Cybersecurity Evaluation Professional
Progent's certified cybersecurity engineers can run cybersecurity evaluations of company-wide security to validate your company's cybersecurity profile adherence to recognized international security standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused security assessments for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security consultants can also conduct extensive security audits to determine your organization's compliance with important international security standards such as HIPAA, PCI, and ISO 17799.
24-7 Technical Support Services Check Point UTM-1 Edge
Check Point 23000 Firewalls information Systems Audit
Progent's Check Point firewall experts can show you how to plan, deploy, and manage firewall solutions that rely on Check Point Software Next Generation firewall appliances and Check Point's cloud-based security services. Progent can also assist you support older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
24/7 Online Help Desk Technology Consulting
Consultant Microsoft Help Desk
The Help Desk support delivery structure used by Progent's Technical Response Center offers small organizations an effective alternative to reliance on freelance consultants by offering extensive expertise shared by numerous engineering teams, optional 24x7 availability of urgent help, fast escalation to world-class experts for handling even the most difficult issues, support consistency and reliability, prompt follow-up overseen by seasoned service administrators, a variety of easy-to-use mechanisms for initiating service tasks, plus excellent process transparency enabled by ticket tracking and accessible through a web portal.
Infor SyteLine CloudSuite Data Conversion Technology Professional
Infor SyteLine CloudSuite Shop Trak Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of key business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Emergency Server One-On-One Training
Server Skills Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering high-value services where Progent has little competition. Medium-size companies who work with trusted independent consultants or who employ in-house IT personnel benefit when Progent transfers information about new technology and tested methodologies to make their networks more reliable, secure, and productive.
Microsoft Certified SQL Server 2019 Enterprise Technical Support Services
SQL Server 2019 and Exchange Support and Integration
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based resources into a seamless information management solution.
Emergency ransomware vulnerability audit Consultant
Consultant WannaCry ransomware protection and recovery
The ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness either to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup environment that minimizes your exposure to ransomware and aligns with your business needs.
Technology Professional Skype for Business video conferencing
Microsoft Expert Skype for Business security Consultants
Progent's consultants offer online and onsite expertise for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.
Windows Server Essentials Consultant Services
Windows Server Essentials Security Consultant
Progent's consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management support so you can plan and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Windows Server 2019 Disaster Recovery Online Troubleshooting
Microsoft Expert Windows Server 2019 and SCVMM Consultant
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.
Support and Setup Antivirus
Postini Consulting
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by providing constantly improved spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outbound email testing to help you fix your email environment and define and regulate corporate email policy.
Dynamics GP Integration Manager Engineer
Engineers Dynamics GP Web Services
Progent's seasoned solution designers and programmers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique requirement of your business without losing the benefits of Windows integration. Progent can also provide help with a selection of software development tools that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
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