Lynnwood Microsoft Gold Certified Consulting Company
Dynamics GP (Great Plains) Upgrade and Enhancement Consultants
Dynamics GP, previously called Great Plains, sports a longer history than almost any other ERP platform made for Windows. Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP platforms for small and mid-size businesses, with around 50,000 active installations worldwide. Many businesses who have relied on Dynamics GP for years have managed to postpone upgrades long enough that they are now running seriously out-of-date software and rickety network infrastructure. This is dangerous. Meanwhile, a recurring theme we hear from prospective clients is that they have trouble locating experienced Microsoft Dynamics GP consultants to partner with for guidance on how to upgrade their Dynamics GP system affordably and get the most benefit from the software.
The longer an organization tries to limp along with legacy versions of Dynamics GP, the more complex the migration process becomes. When server hardware or storage systems break down, there could be no suitable devices on the market to replace them. When editions of Windows Server that run Dynamics GP reach end-of-support status, vital security updates stop being released. Current releases of SQL Server may not work with your important GP customizations. Innovative tools such as Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Microsoft Dynamics GP deployment are often overwhelmed by the number of pieces involved in the puzzle. And the price tag suggested for an upgrade may seem astronomical.
Microsoft Dynamics GP Migration and Enhancement Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over two decades, and Progent's seasoned experts have provided high-level and economical remote consulting for Windows-powered networks to organizations in every state in the U.S. By offering deep familiarity with all releases of Dynamics GP as well as world-class system integration talent, Progent is ideally suited to make sure your Lynnwood, Washington business get the most out of GP/Great Plains.
We become partners with our clients and begin by understanding their needs. Once we have familiarity with the IT situation and the areas needing improvement we make our suggestions. Recommendations may involve an upgrade to a newer and fully supported version of Dynamics GP, simple user training, full platform and individual module configuration including 3rd-party products offered by a broad array of vendors that have published add-ons to Dynamics GP, integration with other critical business software within your company, custom report writing, and system evaluations to assess whether GP is being used optimally. Our objective with each Dynamics GP project of whatever size is to optimize business value and control cost.
Progent can help your Lynnwood, Washington company in each phase of your Microsoft Dynamics GP migration or enhancement project including:
- Deployment Assessment
Review at what features of Microsoft Dynamics GP you are now using and discuss other features of GP that might be helpful to your business. - Migration Design and Timing
Develop a complete upgrade plan and timetable that avoids business interruption. Plan for solution validation, live deployment, and training. Specify customizations and add-on modules. Predict and resolve compatibility issues. - Testing
Design and implement a test environment for proving the migration project. - Environment Upgrades
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Dynamics GP to the current version to ensure ongoing support from Microsoft and to have all the latest features available to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library (pstl). Condition data and run scripts to address known issues. - Management Reporting
Develop reports and or custom dashboards for private and public consumption. Deploy SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from multiple local and remote sources. - Training
Deliver one-on-one or group training for current and first-time users of Microsoft Dynamics GP. - Support
Act as a single contact for support to ensure dependable and cost-effective handling of problems thanks to familiarity with your specific environment.
Progent offers the support of seasoned consultants who have been developing working Dynamics GP and Great Plains environments since relerase 1. Progent can do the jobs you need directly rather than supervising less experienced consultants or internal staff. Key areas where Progent can deliver Microsoft Dynamics GP expertise include:
- Guidance
Recommend the use of software modules that come with the core GP platform but are not currently being used. Also, recommend third-party products written exclusively for Dynamics GP to provide features that GP doesn't offer. - Integrations
Create special integrations between Microsoft Dynamics GP and other business platforms to avoid redundant data entry and improve consistency. - Customizations
Build major and simple customizations that run with Dynamics GP to handle specific functions that are not handled by out-of-the-box GP modules or third-party add-ons.
Progent can help your business to upgrade your network infrastructure to support Microsoft Dynamics GP for any deployment model including local, private or public cloud, or a hybrid network model. Infrastructure expertise available from Progent's consultants include:
- Requirements analysis and site inventory
- Network topology planning and deployment (local, private or public cloud, or hybrid)
- Configuring firewalls and remote connections and creating security policies
- Integrating iOS, Android, and Windows smartphones and tablets
- Developing high-availability architectures
- Integration with public cloud services such as Office 365
- Disaster recovery and business continuity planning
- Performance tuning
A modern Microsoft Dynamics GP environment incorporates multiple application platforms, on-premises network infrastructure technologies, and cloud services combined into a cohesive ERP solution. For over 20 years, Progent has delivered remote and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server consultants, Exchange configuration experts, Microsoft Office experts, and SharePoint development experts. Progent has worked with these products from their initial releases to their current editions, and Progent supports cloud-based SaaS options by offering Office 365 consulting, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has extensive experience providing help from top-tier Cisco CCIE-certified network consultants, Hyper-V integration experts, and VMware virtualization specialists. This experience with core IT platforms saves time and costs when helping businesses through every phase of updating their legacy Microsoft Dynamics GP environment. Progent also offers the support of advanced cybersecurity and compliance experts, business continuity planning consultants, application programmers, hybrid cloud integration consultants, and SQL Server DBAs who can help you to plan, deploy, and manage a productive Microsoft Dynamics GP ecosystem.
Progent's Consulting Services for Dynamics GP/Great Plains ERP Solutions
To find out more about Progent's online and on-premises support services in Lynnwood, Washington for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, refer to:
- Dynamics GP Consulting
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains Features and Benefits
- Expert Help with Dynamics GP Reporting
- Microsoft Dynamics GP Custom Development
To download a datasheet describing the consulting expertise offered by Progent for Dynamics GP/Great Plains software, select
Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Lynnwood, WA business is looking for a MS Dynamics GP/Great Plains integration consultant or software programmer, phone
An index of content::
Emergency Microsoft LCS Server 2007 Online Technical Support
Microsoft LCS Server 2007 Computer Engineer
MS Communications Server provides IM and presence in a scalable, world-class package offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection. Microsoft Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support and mediation services for your Office Communications Server environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your information network
ISSEP Systems Consultant
ISSAP Technology Consulting Company
Progent provides clients the services of engineers who have earned some of the computer industry's most prized credentials. Progent thinks that customers have the right to know that their IT service consultants have formal training plus broad real-world field experience so that Progent's clients can engage Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings priority for significantly superior vendor assistance than is available to non-certified consultants, enabling Progent to deliver clients a better level of computer support. In other cases, major certifications such as CISM or CISSP for network security can help enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited IT professionals.
QuickBooks Pro Integration
Microsoft Dynamics AX Setup and Support
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to meet your specific company requirements. Progent’s Microsoft-certified consultants provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for secure, company-wide resource sharing as well as interfacing with Customer Relationship Management programs.
Cisco VoIP Phones and IM On-site Support
UC560 Professional
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, previously named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Wave 2 wireless controller Network Consultants
Top Ranked Integration 3504 wireless controller
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Meraki MR18 Access Point Network Consultants
Meraki Dashboard Computer Consultants
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and onsite support services to assist organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security, manageability and availability for wired and wireless users irrespective of their mobility or computing device.
Computer Engineer Windows and Solaris
Solaris with Windows Engineers
If your company network mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's UNIX and Microsoft Windows integration assistance offerings include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and repair, on-site technical support, and Contact Center outsourcing.
Microsoft Teams conference bridges Specialists
24/7/365 Microsoft Teams security Consult
Progent can assist you to plan a migration to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
24/7/365 Exchange 2003 Technical Support
Microsoft Experts Exchange 2003 Server Upgrading
Progent's Microsoft-certified consultants provide technical help and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting expertise for Microsoft Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Excel and SharePoint Consultant Services
Designer Excel 3D Map
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of online support services to help your organization to design, program, test, install, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent can provide on-demand help to clients looking for a quick fix to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or creating mission-critical application software built on Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to meet the needs of individual users or teams.
Private Cloud Hosting Specialists
Immediate Professional Private Cloud Hosting Services
Progent’s private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent’s private cloud to avoid major capital costs for the purchase, maintenance, and operation of network hardware and data center facilities while achieving the highest levels of system reliability and security.
Configuration Automated Server Monitoring
Desktop Monitoring Technical Consultant
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to impact your business.
Catalyst AP Management Setup and Support
Catalyst 9130AX Access Point Specialists
Progent's Cisco Catalyst 802.11ax Wireless Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
MSP360 Exchange Mailbox Backup Technical Support Services
MSP360 SQL Backup Computer Consultants
Progent can help you to create, implement and troubleshoot a backup solution built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum RTO and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss caused by user miscues, system errors, ill-intentioned insiders, and malware attacks like ransomware. To read more, see ProSight Data Protection Services 360 Backup services.
Professionals Solaris
Solaris Onsite Technical Support
Progent's Sun Solaris platform consulting services offer small and mid-size businesses and developers support for administering and supporting Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
System Center 2016 Data Protection Manager Support Services
Network Consulting System Center 2016 Operations Manager
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and in addition have fast access to Progent’s Microsoft Premier network support experts. With Progent's economically priced IT service packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks world-class reliability, security, and productivity.
SharePoint Server Online Support
Office SharePoint Server 2007 Support Outsourcing
Progent’s Microsoft-certified consultants can provide small and midsize companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and data. SharePoint Portal Server offers a common spot for your employees or clients to connect to, organize, share and interact with relevant data, files, and software and to interact with one another. It allows quicker and better decisions, more effective access across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services connect employees, customers, teams and major tasks with the data they’ve created in a manner that makes data easy to find, download and apply.
Technology Consulting VirtualPC for Apple Mac
Windows Virtual Desktop for Mac IT Consultants
For businesses with a combination of Apple Mac and Windows computers, there exist two basic solutions for running Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach an Apple Mac to a networked Windows-based computer to use Windows applications and share network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows software directly. Progent's Mac technology consultants can help your company to maintain these solutions for running Windows programs on your Apple Macs and can also assist your company to assess and configure third-party products for Microsoft Windows PC simulation.
24/7 Virtual Machine Hosting Specialist
ProSight Virtual Server Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in an environment that gives the highest degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small companies with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Application Support Retail Management System
Microsoft Experts MRP Design
Besides offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group online training classes tailored to meet your particular requirements. Progent's experts also can show you how to build and support a protected, robust network infrastructure to run your ERP, MRP and accounting solutions.
MySQL Standard Edition Consultancy
Development Firms MySQL RDBMS
Progent can provide affordable online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can help organizations of any size to integrate and support MySQL in a robust IT environment that offers advanced performance, scalability, and protection. Progent also has experience helping businesses port databases from Oracle to MySQL.
Computer Engineer Windows Server 2016 Storage Spaces Direct
Consultant Windows Server 2016 Virtual Machine Load Balancing
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
ISA 2004 Server Professional
ISA 2004 Standard Edition Server On-site Technical Support
Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside threats. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
24-Hour Specialists Microsoft Exchange Server 2010 Upgrade
Exchange Migration Consulting Services
Progent's Microsoft-certified network experts can help you to assess the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick payback by increasing your productivity, cutting the expense of hardware and support, simplifying management, and integrating your vital communications technologies.
Exchange Server Upgrade Consultant
24-7 Exchange 2010 Upgrade Consulting Services
Progent can provide comprehensive help for each step of your Exchange 2010 upgrade including outsourced or co-sourced project management, site prep, project planning, specification of all new software licenses and equipment required, suggested sourcing, pilot verification at customer site or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's IT group and users.
Computer Consulting Windows Virtual Desktop for Apple Mac
Immediate IT Consulting Windows Virtual Desktop for Mac
For businesses with a combination of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only software on an Apple Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Windows applications and share network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so that you can use Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these products for running Windows software on your Apple Macs and can also assist your organization to evaluate and configure other solutions for Microsoft Windows PC simulation.
Ubiquiti UniFi Mobile App Consult
24-7 Consultant Ubiquiti UniFi Controller
Progent can provide fast access to the skills of veteran Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for optimal signal coverage and throughput.
24-Hour Microsoft Office 2003 Network Consulting Group
Microsoft Office System Consultant
Progent’s IT outsourcing services offer affordable network support for small companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain costs and eliminate uncertainties, permitting network service expenses to grow in a more moderate and manageable manner than is feasible by building up a bulky, knowledgeable internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust network foundation for your vital applications based on Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Online Technical Support Network Device Configuration Management
24-7 Network Performance Analysis Troubleshooting
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, track, enhance and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need important updates, or isolating performance issues.
SQL Server 2012 AlwaysOn Failover Cluster IT Services
Network Consultants SQL Server 2012 Reporting Services
Progent offers the support of certified consultants and experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security consultants to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Immediate Lync Server 2013 Instant Messaging Consulting Services
Specialist Lync Server 2013 IM
Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications environment that permits a BYOD computing model with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling across a wide range of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Windows 2000 On-site Support
Consultants Windows 2000 Server
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the technical risk involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
UNIX with Windows Configuration
Windows and UNIX Consultant
If your company network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high reliability, superior throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence support offerings feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Virtual Call Desk Help and Support
Co-managed Service Desk On-site Support
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
IT Services for Network Service Firms Support
IT Consultants Consulting for IT Service Firms
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless extension of your network consulting team.
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