Dynamics GP ExpertsMicrosoft Dynamics GP, previously called Great Plains, sports a longer track record than almost any other ERP platform written for Windows. Dynamics GP is a proven, feature-rich application and is one of the most widely used ERP platforms for small and mid-size businesses, with about 50,000 active customers globally. Many businesses who have relied on Dynamics GP for years have managed to defer upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and outmoded IT infrastructure. This can be risky. At the same time, a common theme we hear from prospective clients is that they have trouble finding experienced Microsoft Dynamics GP consultants who can provide guidance on how to update their Dynamics GP ecosystem efficiently and get the maximum business value from the software.

The longer a business attempts to make do with outdated versions of Microsoft Dynamics GP, the more complex the upgrade procedure tends to be. If physical host servers or storage systems break down, there may be no suitable hardware on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, vital security updates are no longer released. Current releases of SQL Server might not work with your special GP customizations. Innovative tools such as Microsoft's Power BI may not be an option. Businesses considering an update of their Microsoft Dynamics GP environment can be overwhelmed by the number of pieces involved in the puzzle. And the cost quoted for a migration may seem astronomical.

Dynamics GP Upgrade and Customization Services Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's tested professionals have delivered advanced and affordable remote consulting for Windows-based networks to businesses in every state in the U.S. By offering deep experience with all releases of Microsoft Dynamics GP along with world-class network integration skills, Progent is ideally suited to help your Melbourne, Victoria business get the most out of GP/Great Plains.

We partner with our customers and begin by listening to their requirements. After gaining familiarity with the situation and the areas needing improvement we make our recommendations. Recommendations can involve an upgrade to a more current and fully supported version of Microsoft Dynamics GP, basic user training, full system and individual module configuration including 3rd-party products offered by a wide array of suppliers that have written add-ons to Dynamics GP, custom integrations with other critical business software within your organization, custom report writing, and system evaluations to determine whether GP is being used optimally. Our goal with every Microsoft Dynamics GP engagement of whatever size is to optimize strategic value and control cost.

Progent can assist your Melbourne, Victoria business in each phase of your Dynamics GP migration or customization process including:

  • System Review
    Review at what modules and features of Dynamics GP you are now using and propose other features available on GP that might be helpful to your business.

  • Migration Planning and Scheduling
    Develop a complete migration plan and schedule that minimizes business disruption. Schedule pilot testing, production upgrade, and education. Specify customizations and add-on products. Anticipate and resolve integration problems.

  • Testing
    Design and implement a pilot system for proving the upgrade process.

  • Environment Upgrades
    Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Dynamics GP to the current version to assure ongoing support from Microsoft and to make all the latest features accessible to your business. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library (pstl). Prep data and run scripts to address documented issues.

  • Custom Reporting
    Create reports and or custom dashboards for private as well as external use. Deploy SQL Server Reporting Services and integrate Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from diverse on-premises and external repositories.

  • Training
    Deliver one-on-one or classroom style training for existing and first-time users of Microsoft Dynamics GP.

  • Support
    Provide a single contact for support to ensure consistent and cost-effective handling of problems made possible by familiarity with your particular environment.
Additional Microsoft Dynamics GP Consulting Expertise Offered by Progent
Progent offers the support of seasoned experts who have been developing working Microsoft Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you need directly instead of supervising less knowledgeable consultants or in-house staff. Key areas where Progent can deliver Dynamics GP expertise include:
  • Guidance
    Recommend the deployment of software modules that come with the core GP system but are not now being utilized. In addition, suggest third-party add-ons designed exclusively for Microsoft Dynamics GP to provide features that GP skips.

  • Integrations
    Build special connections between Dynamics GP and other strategic platforms to reduce duplicate data entry and increase accuracy.

  • Customizations
    Create big and small customizations that work with Dynamics GP to handle various functions not handled by standard GP modules or external add-ons.
Infrastructure Consulting Services
Progent can assist you to enhance your infrastructure to support Microsoft Dynamics GP for any architecture including local, cloud-based, or a hybrid network model. Infrastructure expertise offered by Progent's consultants include:
  • Requirements assessment and site inventory
  • Network architecture design and implementation (local, cloud-based, or hybrid)
  • Configuring security gateways and VPN connections and defining security policies
  • Integrating Apple iOS, Google Android, and Windows smartphones and tablets
  • Developing high-availability solutions
  • Integration with public cloud services including Office 365
  • Disaster recovery preparedness
  • Performance optimization
Why Progent?
A modern Dynamics GP environment includes diverse software platforms, on-premises network infrastructure resources, and public cloud services integrated into a cohesive ERP solution. For over two decades, Progent's consultants have provided remote and onsite support from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server consultants, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint Server integration experts. Progent has worked with these products from their first releases to their latest versions, and Progent can help with cloud options by offering Office 365 consulting, Exchange Online expertise, and SharePoint Online migration and development services.

Progent also has a long history of delivering help from top-tier Cisco CCIE-certified network infrastructure consultants, Hyper-V planning and integration consultants, and VMware virtual machine consultants. This experience with strategic IT platforms cuts time and expense when helping organizations through each aspect of upgrading their legacy Microsoft Dynamics GP deployment. Progent also can provide the skills of senior security and information assurance engineers, business continuity planning experts, application programmers, hybrid cloud architecture experts, and SQL Server DBAs who can assist you to design, implement, and manage a well-tuned Dynamics GP solution.

Progent's Support Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more information about Progent's remote and onsite support services in Melbourne, Victoria for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:

Read/Download Progent's Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet describing the consulting services offered by Progent for Dynamics GP/Great Plains software, click Download Datasheet: Consulting for MS Dynamics GP/Great Plains ERP Platform (PDF file).

Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your Melbourne, VIC business needs a MS Dynamics GP/Great Plains integration consultant or software programmer, phone 1-800-993-9400 or go to Contact Progent.