Dynamics GP ExpertsMicrosoft Dynamics GP, originally branded Great Plains, sports a lengthier heritage than virtually any other enterprise resource planning (ERP) solution made for the Windows OS. Dynamics GP is a mature, full-featured product and is one of the most widely used ERP systems for SMBs, with about 50,000 active installations globally. Many organizations who have depended on Dynamics GP for years or decades have been able to defer upgrades to the point that they are now using seriously out-of-date software and outmoded network infrastructure. This can be dangerous. Meanwhile, a recurring complaint we hear from new customers is that they have a hard time finding veteran Microsoft Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP system affordably and extract the most business value from the application.

The more an organization attempts to make do with legacy releases of Microsoft Dynamics GP, the more challenging the upgrade process tends to be. If server hardware or disk systems fail, there may be no equivalent devices on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP reach end-of-support status, critical security updates stop being distributed. Current releases of SQL Server may not work with your special GP customizations. Next-generation products such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP deployment are often intimidated by the volume of components there are to the puzzle. And the cost quoted for an upgrade may be astronomical.

Microsoft Dynamics GP Upgrade and Enhancement Services Available from Progent
Progent has supported Dynamics GP and Great Plains for over 20 years, and Progent's seasoned experts have delivered advanced and affordable remote consulting for Windows-powered environments to businesses in every state across the U.S. By combining deep familiarity with all releases of Dynamics GP along with top-tier system integration talent, Progent is uniquely suited to help your Niterói, Rio de Janeiro business optimize the benefit of GP/Great Plains.

We partner with our customers and begin by understanding their requirements. Once we have an understanding of the situation and the areas needing improvement we provide our recommendations. Recommendations may include a migration to a more current and supported version of Microsoft Dynamics GP, basic user training, full platform and individual module implementation including 3rd-party products offered by a wide array of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other critical business applications within your organization, custom report creation, and solution analysis to assess whether GP is being used to its fullest. Our goal with each Microsoft Dynamics GP engagement big or small is to optimize strategic value and manage cost.

Progent can help your Niterói, Rio de Janeiro company in every phase of your Dynamics GP upgrade or customization project including:

  • Deployment Review
    Review at what modules and features of Dynamics GP you are now using and discuss other capabilities of the product that may be suitable for your business.

  • Upgrade Design and Scheduling
    Create a comprehensive migration plan and schedule that avoids business interruption. Schedule pilot testing, live deployment, and training. Specify customizations and add-on modules. Predict and manage compatibility problems.

  • Testing
    Design and implement a pilot environment for proving the upgrade process.

  • System Upgrades
    Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Dynamics GP to the latest version to ensure continuing support from Microsoft and to make all current features available to your organization. Update SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library. Prep data and run scripts to address known issues.

  • Management Reporting
    Develop reports and or custom dashboards for private and public use. Configure SQL Server Reporting Services (SSRS) and combine Microsoft Dynamics GP with Power BI for on-demand reporting and for aggregating information from diverse on-premises and external sources.

  • Education
    Deliver individual or group training for existing and new users of Microsoft Dynamics GP.

  • Support Services
    Provide a single point of contact for support to ensure consistent and affordable resolution of problems made possible by close understanding of your specific situation.
Other Dynamics GP Consulting Services Available from Progent
Progent offers the support of seasoned consultants who have been developing working Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you need directly rather than supervising less experienced consultants or internal IT personnel. Important areas where Progent can provide Microsoft Dynamics GP support services include:
  • Guidance
    Recommend the use of modules included with the basic GP system but are not currently being utilized. In addition, suggest third-party add-ons written exclusively for Microsoft Dynamics GP to deliver features that GP doesn't offer.

  • Integrations
    Create special integrations between Dynamics GP and other business platforms to avoid duplicate data entry and improve consistency.

  • Customizations
    Build big and small customizations that run with Microsoft Dynamics GP to perform various business functions not handled by out-of-the-box GP modules or third-party add-ons.
Infrastructure Expertise
Progent can help you to upgrade your infrastructure to support Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid network model. Network infrastructure services offered by Progent's consultants include:
  • Needs assessment and IT asset inventory
  • Network topology planning and deployment (on-premises, private or public cloud, or hybrid)
  • Configuring firewalls and remote connections and defining security policies
  • Integrating iOS, Android, and Windows smartphones and tablets
  • Creating high-availability architectures
  • Integration with PaaS and IaaS services such as Microsoft 365
  • business continuity preparedness
  • Performance optimization
Why Progent?
A modern Microsoft Dynamics GP environment includes multiple software platforms, local network infrastructure resources, and public cloud services combined into a cohesive enterprise resource planning solution. For more than two decades, Progent has provided remote and onsite support from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server consultants, Exchange Server integration experts, Microsoft Office consultants, and SharePoint Server development experts. Progent's consultants have worked with these products from their initial versions to their latest versions, and Progent supports cloud SaaS options by offering Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and application development expertise.

Progent also has a long history of delivering support from seasoned Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V integration consultants, and VMware virtual machine consultants. This background with strategic IT platforms saves time and costs when guiding organizations through every aspect of updating their legacy Dynamics GP environment. Progent also can provide the skills of senior security and information assurance experts, disaster recovery and business continuity preparedness consultants, application developers, hybrid cloud integration consultants, and database administrators who can assist you to plan, deploy, and manage a modern Microsoft Dynamics GP solution.

Progent's Support Services for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To find out more information about Progent's remote and on-premises support expertise in Niterói, Rio de Janeiro for Dynamics GP/Great Plains ERP software, see:

Read/Download Progent's MS Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet about the consulting services available from Progent for MS Dynamics GP/Great Plains ERP software, click Download Datasheet: Expertise for Microsoft Dynamics GP/Great Plains ERP Platform (PDF file).

Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Niterói, RJ business needs a Dynamics GP/Great Plains deployment expert or application developer, phone 1-800-993-9400 or visit Contact Progent.