Oakland Microsoft Gold Certified Support
Microsoft Dynamics GP Upgrade and Enhancement Consulting and Support Services
Microsoft Dynamics GP, originally called Great Plains, sports a lengthier history than almost any other enterprise resource planning (ERP) solution made for Windows. Microsoft Dynamics GP is a proven, full-featured product and is one of the most popular ERP systems for SMBs, with around 50,000 active customers globally. A number of organizations who have depended on Dynamics GP for years have managed to postpone upgrades to the point that they now find themselves using legacy software and rickety IT infrastructure. This can be risky. Meanwhile, a recurring theme we hear from prospective clients is that they have a hard time finding experienced Microsoft Dynamics GP consultants who can provide guidance on how to upgrade their Dynamics GP environment efficiently and derive the most benefit out of the application.
The more a business tries to make do with legacy versions of Microsoft Dynamics GP, the more challenging the migration process becomes. If physical host servers or disk systems break down, there may be no equivalent hardware available to use as substitutes. When releases of Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security patches are no longer developed. Current editions of SQL Server may not work with your special GP customizations. Innovative products like Power BI may not run. Organizations investigating an update of their Dynamics GP deployment can be overwhelmed by the volume of components there are to the puzzle. And the price tag suggested for a migration may be through the roof.
Microsoft Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than two decades, and Progent's tested professionals have provided advanced and affordable online consulting for Windows-based networks to organizations in every state across the U.S. By offering deep experience with all editions of Dynamics GP as well as top-tier system integration skills, Progent is ideally qualified to help your Oakland, California business get the most out of GP.
We become partners with our clients and begin by listening to their needs. Once we have familiarity with the IT environment and the areas needing improvement we make our suggestions. Recommendations may involve an upgrade to a more current and supported release of Dynamics GP, basic user training, full platform and individual module configuration including 3rd-party products from a wide range of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other key business applications within your company, custom report writing, and solution analysis to determine whether GP is being utilized optimally. Our goal with every Dynamics GP engagement of whatever size is to maximize strategic value and minimize expense.
Progent's consultants can assist your Oakland, California company in every facet of your Microsoft Dynamics GP migration or enhancement initiative including:
- System Review
Take a look at what features of Microsoft Dynamics GP you are now using and propose other capabilities of GP that may be suitable for your organization. - Upgrade Planning and Scheduling
Create a comprehensive upgrade plan and schedule that avoids business disruption. Schedule pilot testing, production upgrade, and education. Specify custom development and add-on products. Anticipate and manage compatibility issues. - Testing
Design and configure a test system for proving the migration project. - Environment Updates
Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the latest release to ensure ongoing support services from Microsoft and to make all the latest features available to your organization. Update SQL Server and compatibility levels for all associated databases. Configure services from the GP Professional Services Tools Library (pstl). Prepare data and execute scripts to address documented issues. - Management Reporting
Develop reports and or custom dashboards for internal as well as public consumption. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Power BI for on-demand reporting and for aggregating data from multiple local and external repositories. - Training
Deliver individual or classroom style training for existing and new users of Dynamics GP. - Support Services
Act as a single point of contact for support to deliver consistent and affordable handling of problems made possible by close understanding of your specific situation.
Progent offers the help of top-tier experts who have been creating working Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you need directly instead of managing less knowledgeable consultants or in-house staff. Important areas where Progent can deliver Microsoft Dynamics GP expertise include:
- Guidance
Suggest the use of modules that come with the core GP platform but are not now being used. Also, recommend third-party products written specifically for Dynamics GP to provide capabilities that GP doesn't offer. - Integrations
Build special connections between Microsoft Dynamics GP and other strategic platforms to reduce duplicate entry and improve consistency. - Customizations
Build major and simple customizations that run with Microsoft Dynamics GP to handle various business functions that are not handled by out-of-the-box GP modules or external add-ons.
Progent can assist your business to upgrade your infrastructure to support Microsoft Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid network model. Network infrastructure services provided by Progent include:
- Requirements analysis and site inventory
- Network topology planning and implementation (on-premises, cloud-based, or hybrid)
- Configuring firewalls and VPN connections and creating security policies
- Integrating iOS, Google Android, and Windows mobile devices
- Developing high-availability environments
- Integration with PaaS and IaaS services including Office 365
- Disaster recovery and business continuity planning
- Performance tuning
An optimized Dynamics GP environment includes multiple application platforms, on-premises network infrastructure technologies, and public cloud products integrated into a seamless ERP solution. For more than two decades, Progent's consultants have provided online and on-premises help from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Microsoft Exchange integration experts, Microsoft Office experts, and SharePoint development consultants. Progent's consultants have worked with these products from their first releases to their latest versions, and Progent can help with cloud SaaS options by providing Office 365 consulting, Exchange Online support, and SharePoint Online migration and development expertise.
Progent also has extensive experience providing support from top-tier Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtual machine specialists. This background with core IT platforms cuts time and costs when guiding organizations through every aspect of updating their older Dynamics GP deployment. Progent also can provide the support of senior security and information assurance engineers, business continuity planning experts, application developers, hybrid cloud architecture consultants, and SQL Server DBAs who can help you to plan, implement, and maintain a modern Dynamics GP solution.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To find out more information about Progent's remote and onsite consulting expertise in Oakland, California for Dynamics GP/Great Plains ERP software, visit:
- MS Dynamics GP Support Expertise
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Benefits
- Expertise with Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Programming
To download a datasheet about the consulting support available from Progent for Microsoft Dynamics GP/Great Plains ERP software, select
Contact Progent for Microsoft Dynamics GP/Great Plains Upgrade Support
If your Oakland, CA business needs a MS Dynamics GP/Great Plains integration expert or software developer, call
An index of content::
Remote Technical Support Non-stop Data Centers
High-Availability Data Center Technical Consultant
Progent's Data Center engineers can help you find fault-tolerant data centers that match the specific needs of your company. Fault tolerant collocation sites are especially attractive to small organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by offering a complete array of engineering and support services.
Microsoft Proxy Server Online Help
Microsoft Expert Microsoft Firewall IT Services
Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Project Planning Information Technology Consulting
Top Consulting Services Hosting Facility
For large organizations, Progent can supplement internal network support groups by offering extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can act as a seamless local supplement of enterprise IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class support for multiple location network environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a site move or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Professional Wireless Security
Security Consultancy
Progent provides consulting for security testing products including Microsoft Baseline Security Analyzer for running a variety of programmed system auditing scans to identify potential security problems. Progent has broad experience with network analysis tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to build protection into your business processes, configure auditing tools, plan and deploy a secure system environment, and recommend procedures to maximize the security of your IT system. Progent's security engineers are ready to assist you to set up a firewall, implement safe remote access to email and data, and integrate virtual private network. Progent's accredited security engineers can also test the security of web applications and can conduct extensive security audits of enterprise-wide security to validate your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
Zero Downtime Network Outsourcing
Network Consulting Fault Tolerant Network
Progent’s fault tolerant network experts offer reliability support, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, high-availability data center consulting, and other 24x7 operations consulting to show your company configure a non-stop environment for line-of-business applications. Progent has the knowledge and experience to develop affordable, fault-tolerant systems by deploying the evolving suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Lync Server 2013 Front End Server Engineers
Lync Server 2013 disaster recovery Consultant Services
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony across a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network architects can assist you to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.
Consult Microsoft Exchange Server Upgrade
Exchange 2007 to Exchange 2010 Upgrade Consult
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying management, and consolidating your vital communications technologies.
Benefits for Home Based Network Professional Virtual Office Job
Benefits for Home Based Network Engineers Work At Home Job
Progent's compensation structure is built on revenue sharing, so similar to working as a freelance consultant, your earnings are entirely driven by your work effort. Certain of our consultants stress lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms like mountain biking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and acquaintances. Other consultants take advantage of the opportunity to make big dollars via hard effort and long hours. Progent fully supports both sides of the spectrum plus everything in the middle.
Support Consultant Microsoft Mac and Linux Desktop
Small Business IT Outsourcing Company Microsoft Desktop
Progent offers a wide array of cost-effective services to help your company to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online help for single machines or laptops or work with you to design and carry out a large-scale migration to new or updated OS software and business applications. Progent can also provide engineers and technicians to assist you to prepare for and complete an office move or consolidation organized to cause the least possible disruption of your business.
Cisco CUBE and ASR Routers Troubleshooting
SIP Trunk Migration On-site Support
Progent's Cisco CCIE-certified SIP infrastructure experts can help you to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or onsite support to assist you to migrate efficiently to a productive communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.
Award Winning Exchange 2003 Server Migration Consultants
Exchange Server 2003 Upgrade Computer Consulting
Progent's Microsoft-certified professionals offer technical support and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's upgrade, integration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Small Office Problem Resolution
Small Business Network Repair Service
Progent provide businesses of all sizes enterprise-class network online or onsite consulting services for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.
UNIX Consultant
Best Professional Sun Solaris
Progent's Sun Solaris family consulting experts offer small companies and software developers support for administering and supporting Solaris systems that run with Microsoft-powered technology. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Load Aggregation Testing Consultants
Load Aggregation Testing Specialist
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, resolving compatibility issues, and building training systems for new products and technologies. For Progent clients without sufficient internal resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
Onsite Technical Support Part-Time CIO
Top Rated Chief Information Officer Consulting Services
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible IT products to enhance business operations so they align better with your business objectives. Your company can create and implement a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.
Exchange 2003 Server Upgrade Help
Microsoft Exchange Upgrade Online Support
Progent's Microsoft Premier engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server installations or upgrades and can supply onsite personnel to assist enterprises with installations of Exchange Server in the or any area covered by Progent's engineers.
Arizona Setup
South Carolina Administration
Progent’s Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts offer telephone help and online direct computer connection to isolate and resolve network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed.
SQL Server 2016 OLTP Online Troubleshooting
SQL Server 2016 and Excel On-site Technical Support
SQL Server 2016 offers significant enhancements in performance, capacity, security, high-availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Linux, Windows Professional
Windows and Linux Outsourcing
If your company network mixes Linux technology platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified network that allows all your OS platforms to coexist for easy management, transparent information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux and MS Windows integration assistance services feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Computer Consultant Teleworker Network Infrastructure
At Home Employees Network Infrastructure IT Consultants
Progent can help small and medium-size companies to plan, configure and troubleshoot the network infrastructure needed to support offsite workers.
Exchange 2013 Integration Online Help
Exchange 2013 Security Online Consulting
Exchange Server 2013 includes major improvements to the functionality of Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These improvements favorably impact vital facets of IT including manageability, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.
Emergency Meraki MR18 Access Point Technical Support Services
24 Hour Meraki MR20 Access Point Remote Technical Support
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to incorporate other Cisco devices for streamlined management.
Emergency Coding Microsoft Azure Virtual Machines
Azure integration Consulting Services
Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Support and Integration Small Business Network
Small Office Network Computer Engineer
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from over-reliance on an individual independent consultant while giving you affordable and reliable access to high-quality technical expertise. By delivering IT support help when you need it, providing specialized knowledge for critical technologies, offering unique support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an economical solution for optimizing the profitability of your small business network. Progent is the smart way for small businesses to create and support a reliable and safe information network and to have fast access to the skilled consulting ordinarily available only to businesses who can afford a sizeable in-house IT group.
System Center 2016 Security On-site Support
Engineer System Center 2016 Endpoint Protection
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a previous release of System Center, or debug your System Center solution.
Exchange 2019 Mailbox Migration Online Troubleshooting
Exchange 2019 DAG Consulting
Progent can assist you in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Offsite Workforce Collaboration Software Setup and Support
Remote Employees Collaboration Remote Consulting
Progent can help small and mid-size organizations to implement collaboration solutions to permit their at-home workforce to engage in productive interaction with colleagues and customers.
Exchange 2013 Support Outsourcing
Biggest Exchange 2013 Collaboration Support Services
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned structure. These improvements favorably impact key areas such as manageability, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Exchange 2013, create an efficient test and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Developing Phase: Pilots Security Consulting Services
Remote Consulting Deploying Phase: Implementation
When performing consulting tasks for enterprise customers, Progent uses a phased methodology driven by defined milestones in order to achieve budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert deployment. All facets are recorded to provide a detailed description of IT services delivered and to assist in ongoing system support.
MS SQL 2008 Remote Support
SQL 2008 Reporting Services Consulting Services
Progent's Microsoft-Premier SQL engineers offer a range of services to assist small and midsize companies to plan, configure, manage, and troubleshoot Microsoft SQL 2008 systems in order to gain the optimum business advantage from Microsoft's state-of-the-art database management technology. In addition, Progent offers assistance with network architecture, enterprise-wide security, and custom software programming to increase the strategic advantage of your SQL Server 2008 investment.
Immediate Anti-Virus Consultant
Antivirus Small Business Subscription
E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the protection and administration of company email by offering constantly improved spam and virus blocking, policy management, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities plus outbound email testing to help you repair your e-mail system and specify and enforce company security policy.
Small Business Small Business Network Consulting Company
Computer Consultancy Services Small Office
Progent is a leader in affordably providing enterprise-class IT help to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserved small company market is the cumulative outcome of major technical and process innovations that have eliminated much of the traditional expenses out of administering network support, added unprecedented professional skill into the support system, and dramatically accelerated the solution process.
Microsoft Certified IT Consultants Windows 8.1 Security
Microsoft Experts Windows 8.1 Upgrade Technology Professional
Windows 8.1 is engineered to power devices from smart phones and slates to power-user desktops. An abundance of new and improved capabilities, including touch screen interface and iconic tile GUI, provide a wide range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and make sure you derive significant business value from the product's various technical enhancements.
Windows 2008 R2 Online Troubleshooting
Windows 2008 R2 Computer Engineer
Microsoft Windows Server 2008 represents a major advance in making information networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, tech support, training, staffing, monitoring, and security engineering expertise.
Microsoft Certified Partner Technology Professional UNIX, Windows
Windows, UNIX, Solaris Technology Consulting Services
Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Sun Solaris Remote Professionals
Sun Solaris Remote Professional
Progent provides national remote phone support and consulting services for companies that run Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Online IT help offers maximum leverage for your information technology dollar by protecting user productivity and shortening the hours billed for computer repair services. Sophisticated online support technology and experienced service specialists and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA premier security professionals to help with the most difficult network issues.
Lync Server 2013 Front End Pool Pairing Professionals
Lync Server 2013 and Cisco UC Engineers
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of any size to create a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent has expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.
Google GCP Cloud solutions Consultant
24-Hour Google Cloud App Migration Services
Progent can provide cost-effective online and onsite consulting to assist companies to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge machine learning tools. Progent can assist you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Windows and macOS Support and Help
MacOS and Windows Support and Setup
Progent's support experts in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's background in Windows and Apple service makes it possible to provide world class assistance to companies that depend on these technologies to keep their strategic edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows environment.
Remote Support Services SQL Server 2017 Security and Compliance
Remote Support SQL Server 2017 Management Studio
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
NetDocuments Training Technology Professional
NetDocuments Upgrade Services
NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments consultants who can assist your law firm to design, configure, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocuments.
Information Technology Consulting Office 365 Exchange Online and on-premises Exchange
Technology Consulting Office 365 AD Connect
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Service Reports Support and Help
Cisco Experts Service Reports Remote Support
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by each consultant to each customer. The discipline of detailing and archiving service records allows more efficient service and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of vital service information.
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