Oakland Microsoft Certified Support Partner
Microsoft Dynamics GP (Great Plains) Upgrade and Enhancement Consulting Services
Microsoft Dynamics GP, previously branded Great Plains, sports a longer heritage than almost any other enterprise resource planning (ERP) solution written for Windows. Microsoft Dynamics GP is a mature, full-featured application and is one of the most popular ERP platforms for SMBs, with about 50,000 active installations globally. Many businesses who have depended on Dynamics GP for years have managed to defer upgrades long enough that they now find themselves running legacy software and rickety network infrastructure. This can be dangerous. At the same time, a common complaint we hear from new clients is that they have a hard time finding experienced Microsoft Dynamics GP experts to partner with for guidance on how to update their Dynamics GP system affordably and get the most benefit from the application.
The more a business tries to limp along with legacy versions of Microsoft Dynamics GP, the more challenging the upgrade procedure becomes. When server hardware or disk systems break down, there could be no equivalent devices available to replace them. When editions of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support status, critical security updates are no longer developed. Current releases of Microsoft SQL Server might not work with your important GP customizations. Innovative products like Power BI may not run. Organizations considering an update of their Dynamics GP environment are often overwhelmed by the number of pieces involved in the puzzle. And the price tag quoted for a migration may be through the roof.
Microsoft Dynamics GP Migration and Customization Services Offered by Progent
Progent has supported Dynamics GP and Great Plains for over two decades, and Progent's tested professionals have provided advanced and economical online consulting for Windows-powered networks to organizations in every state in the U.S. By combining deep experience with all editions of Dynamics GP along with world-class system integration talent, Progent is uniquely qualified to make sure your Oakland, California business optimize the benefit of GP/Great Plains.
We become partners with our customers and start by listening to their needs. After gaining an understanding of the IT environment and the areas for improvement we make our recommendations. Proposed services can involve an upgrade to a newer and supported version of Dynamics GP, basic user training, full platform and individual module configuration including 3rd-party products offered by a wide range of vendors that have written add-ons to Dynamics GP, integration with other critical business applications used by company, custom report writing, and solution evaluations to assess whether GP is being used optimally. Our objective with every Microsoft Dynamics GP engagement big or small is to maximize strategic value and manage cost.
Progent's consultants can assist your Oakland, California company in every facet of your Microsoft Dynamics GP upgrade or enhancement initiative including:
- System Review
Review at what features of Dynamics GP you are now running and discuss additional features of the product that may be helpful to your business. - Upgrade Design and Timing
Create a comprehensive migration plan and timetable that minimizes business disruption. Plan for solution validation, production upgrade, and education. Specify customizations and add-on products. Anticipate and manage integration issues. - Testing
Plan and configure a pilot system for validating the migration project. - Environment Upgrades
Create backup copies of databases and dictionaries, eConnect, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the latest version to assure ongoing support from Microsoft and to have all current features accessible to your organization. Update SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library (pstl). Prepare data and run scripts to resolve documented issues. - Management Reporting
Create reports and or dashboards for private as well as external consumption. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from multiple on-premises and external repositories. - Education
Deliver one-on-one or group training for current and new users of Dynamics GP. - Support
Act as a single contact for support to ensure effective and cost-effective handling of issues made possible by close understanding of your particular situation.
Progent can provide the help of seasoned consultants who have been developing working Dynamics GP and Great Plains environments since version 1. Progent can do the jobs you need directly instead of supervising less knowledgeable consultants or internal staff. Important areas where Progent's consultants can deliver Dynamics GP support services include:
- Guidance
Suggest the use of software modules included with the basic GP platform but are not currently being used. Also, recommend third-party products written specifically for Microsoft Dynamics GP to deliver capabilities that GP doesn't offer. - Integrations
Create special integrations between Microsoft Dynamics GP and other business platforms to reduce duplicate data entry and increase accuracy. - Customizations
Build major and small customizations that run with Microsoft Dynamics GP to handle various functions that are not handled by out-of-the-box GP modules or external modules.
Progent can help your business to enhance your infrastructure to accommodate Dynamics GP for any deployment model including local, cloud-based, or a hybrid network model. Infrastructure expertise available from Progent include:
- Needs analysis and IT asset inventory
- Network architecture planning and deployment (local, cloud-based, or hybrid)
- Setting up security gateways and remote connections and creating security policies
- Integrating iOS, Android, and Windows mobile devices
- Developing high-availability (HA) solutions
- Integration with PaaS and IaaS services such as Office 365
- Disaster recovery preparedness
- Performance tuning
An optimized Microsoft Dynamics GP ecosystem incorporates multiple software platforms, on-premises network infrastructure resources, and public cloud services integrated into a seamless ERP solution. For over 20 years, Progent's consultants have provided remote and on-premises support from Microsoft-certified professionals including Microsoft Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server developers, Microsoft Exchange configuration experts, Microsoft Office experts, and SharePoint Server integration consultants. Progent has worked with these products from their first releases to their current versions, and Progent supports cloud-based SaaS options by providing Office 365 consulting, Exchange Online integration services, and SharePoint Online deployment and development expertise.
Progent also has a long history of providing support from seasoned Cisco CCIE-certified network experts, Hyper-V planning and integration consultants, and VMware virtualization specialists. This experience with strategic technologies saves time and costs when guiding businesses through each phase of updating their legacy Dynamics GP deployment. Progent also offers the support of advanced security and information assurance experts, business continuity preparedness experts, application developers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can assist you to design, deploy, and maintain a modern Dynamics GP environment.
Progent's Support Services for Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To find out more about Progent's remote and onsite support services in Oakland, California for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, see:
- Microsoft Dynamics GP Expertise
- Dynamics GP 2015 Expertise
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Benefits
- Expert Help with Dynamics GP Reporting
- Dynamics GP Custom Development
To download a datasheet describing the consulting services offered by Progent for Dynamics GP/Great Plains software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Expertise
If your Oakland, CA business needs a Microsoft Dynamics GP/Great Plains deployment expert or software developer, phone
An index of content::
Windows Server 2012 R2 Data Deduplication Computer Consultants
Windows 2012 R2 Consultant Services
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.
Intune Mobile Device Management Setup Service
Desktop Update Automation Migration Consultants
Progent's Microsoft-certified consultants can help you to streamline desktop change and update management by delivering expertise with administration solutions like System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Shared Help Desk IT Consulting
Supplemental Help Desk Consultants
Progent provides several essential types of Help Desk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients convenient access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a solid contributor to business productivity. Progent's goal is to fix rather than merely report problems.
802.11ac Access Point Troubleshooting
On-site Support wireless VoIP phone integration
Progent's Cisco-certified wireless integration experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Virtual Support Desk Online Consulting
Shared Network Support Help Desk Integration Support
Progent’s Co-managed Help Desk service makes it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
24/7 Solaris Remote Engineer
24-Hour Linux Online Professionals
Progent provides nationwide urgent phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose information systems include a mix of UNIX/Linux and Microsoft technology. Online IT help provides maximum return for your IT dollar by extending client efficiency and shortening the hours charged for network repair services. Advanced online access technology and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and money by going to your location. In most of situations your network problems can be remediated by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP certified security specialists to help you with the most difficult network issues.
Forefront TMG Firewall Consulting
Microsoft Forefront TMG 2010 Support and Help
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server and provides a centrally administered web gateway that delivers a single-server platform for an array of security features including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified consultants can assist you to design and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
SQL Server 2016 Enterprise Integration
Computer Consultant SQL Server 2016 Capacity Planning
Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, high-availability, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help organizations of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Microsoft Exchange 2013 Server Tech Support
Fault Tolerant Email Consulting Service Firm
Progent's Microsoft-certified consultants have more than a decade of background providing email solutions for customers ranging from small offices to large corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement remote and mobile email access. Progent’s Microsoft Exchange consulting services can assist you in planning and implementing a migration from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Apple MACos with Windows Consulting
Microsoft Outlook for Mac Support Outsourcing
Microsoft Mac Office allows Mac users to run the world's most familiar business applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows users.
24x7 Small Business Server 2003 Configuration
24-7 SBS 2011 Support and Help
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with real-world background planning and building seamless, end-to-end business technology environments. Progent's Small Business Server consultants have an average of over a decade of background integrating business systems based on Microsoft platforms. This background ensures you results in deploying, administering, and maintaining IT solutions that include the SBS Server package of servers and applications.
Microsoft Azure Virtual Machines Developer Firms
Microsoft Azure Backup Development Company
Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and make sure that you avoid the common errors small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Specialist Network Infrastructure Monitoring
Network Management Outsourcing for Small Businesses Consultant Services
Progent's ProSight family of managed services are intended to provide organizations who have small internal network support teams with affordable access to enterprise-class management tools and consulting experts. Advantages of the ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of routine administrative tasks, continual absorption of the latest information technology, smooth migration from legacy technology to modern solutions, close fit between computer technology with strategic goals, guidance from seasoned network consultants, and allowing management to focus on business issues rather than ever-changing network technology.
Cisco Experts Amazon MWS integration Design Firms
CISSP Certified Expert Amazon MWS programming Outsourced Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
24x7 Support and Integration SCCM 2012 Asset Management
Microsoft Configuration Manager 2012 Setup and Support
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving IT requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Meraki 802.11ac AP Migration Online Help
Meraki Wireless Access Point Remote Support Services
Progent's Meraki wireless AP consultants provide online and onsite support services to help organizations of any size to design, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Adaptive Security Device Manager On-site Support
24-Hour Firepower Services Online Consulting
Progent’s experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security holes.
24/7/365 Apple Mac Integration
Apple macOS and OS X IT Consultant
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email help, security services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is available, secure, efficient and able to achieve your organization's objectives.
MOM 2007 Professional
System Center Operations Manager Consulting Services
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that businesses of any size can afford a degree of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to help your company to identify and fix a an array of network issues before they can disrupt your business.
24/7 On Demand Staff Augmentation Integration Support
Temporary IT Staffing Remote Troubleshooting
Progent's short-term IT staffing services allow organizations to meet sudden increases in demand for network support personnel without dealing with the expense and delays that come with identifying and recruiting reliable technical workers and without increasing your permanent workforce.
Consultant Lync Server 2013 Back End Server
Microsoft Lync Server Instant Messaging Network Consulting
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support to help your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
Cisco VoIP Phones and Presence Consulting Services
Cisco SIP phones IT Consultant
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Network Consultant Windows Server 2016 Virtual Machine Load Balancing
Windows Server 2016 Integration Technical Support
Progent's certified IT experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft Office 2003 System Recovery
Microsoft Windows IT Specialists
To deliver cost-effective network support for small businesses, Progent has developed full-service computer outsourcing plans that give small offices quick access to network expertise without forcing you to recruit, educate, and manage an expensive full-time computer support staff. Progent’s IT outsourcing packages offer you an affordable way for creating a protected and robust environment for your favorite Microsoft Windows business productivity suites such as Office XP and Office 2003.
Skype for Business VoIP Consultants
After Hours Skype for Business and Quality Dashboard Consulting
Progent's consultants can provide remote and on-premises expertise for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC. Progent's certified data security experts can assist you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.
Remote Consulting Small Business WAP321
Urgent Small Business WAP571 Specialists
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as value-priced Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or on-premises configuration and troubleshooting services to assist you to plan, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.
Exchange 2013 Upgrade Setup and Support
Exchange 2013 Support and Integration
Microsoft Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact vital IT areas including manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange 2013.
Select Topic: