Microsoft Dynamics GP ExpertsDynamics GP, originally called Great Plains, sports a longer history than virtually any other enterprise resource planning (ERP) platform written for Windows. Dynamics GP is a mature, full-featured application and is one of the most popular ERP platforms for small and mid-size businesses, with around 50,000 active customers globally. Many businesses who have relied on Dynamics GP for years or decades have been able to defer upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and rickety IT infrastructure. This is dangerous. At the same time, a recurring theme we hear from new customers is that they have a hard time finding experienced Dynamics GP consultants to partner with for guidance on how to update their Dynamics GP environment efficiently and derive the maximum benefit from the software.

The more a business attempts to limp along with outdated releases of Dynamics GP, the more complex the upgrade procedure tends to be. If server hardware or disk systems break down, there could be no equivalent hardware on the market to use as substitutes. When editions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, critical security updates stop being developed. Current editions of SQL Server might not work with your important GP customizations. Innovative products such as Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Dynamics GP deployment are often overwhelmed by the volume of pieces involved in the puzzle. And the cost quoted for an upgrade may be through the roof.

Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's seasoned experts have provided advanced and affordable remote consulting for Windows-based environments to organizations in every state in the U.S. By combining in-depth familiarity with all versions of Dynamics GP as well as world-class network integration skills, Progent is uniquely suited to help your Phoenix, Arizona business optimize the benefit of GP/Great Plains.

We partner with our clients and begin by listening to their requirements. Once we have an understanding of the IT situation and the areas for improvement we make our suggestions. Recommendations can involve a migration to a newer and supported release of Microsoft Dynamics GP, simple user training, full platform and individual module implementation including 3rd-party products from a wide array of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other critical business applications used by organization, custom report creation, and system evaluations to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP project big or small is to maximize business value and minimize expense.

Progent can help your Phoenix, Arizona company in each phase of your Dynamics GP upgrade or enhancement process including:

  • System Review
    Review at what modules and features of Microsoft Dynamics GP you are currently using and propose additional capabilities of GP that may be suitable for your organization.

  • Migration Planning and Scheduling
    Create a complete migration plan and timetable that minimizes business interruption. Schedule solution validation, production upgrade, and training. Identify custom development and add-on modules. Anticipate and manage compatibility issues.

  • Pilot Testing
    Design and implement a pilot environment for validating the upgrade project.

  • System Updates
    Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to ensure continuing support from Microsoft and to have all current features available to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library (pstl). Condition data and run scripts to resolve documented issues.

  • Custom Reporting
    Develop reports and or custom dashboards for internal and external use. Configure SQL Server Reporting Services and integrate Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from diverse local and remote repositories.

  • Training
    Provide one-on-one or classroom style training for current and new users of Dynamics GP.

  • Support
    Act as a single point of contact for support to deliver consistent and affordable handling of issues thanks to close understanding of your particular environment.
Other Microsoft Dynamics GP Consulting Expertise Offered by Progent
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you require directly rather than managing less knowledgeable consultants or in-house staff. Important areas where Progent's consultants can provide Dynamics GP support services include:
  • Guidance
    Suggest the use of software modules included with the basic GP system but are not now being utilized. Also, recommend third-party add-ons written specifically for Microsoft Dynamics GP to deliver capabilities that GP doesn't offer.

  • Integrations
    Create custom integrations between Dynamics GP and other strategic applications to avoid redundant data entry and improve accuracy.

  • Customizations
    Build big and simple customizations that run with Dynamics GP to handle specific functions not handled by standard GP modules or external add-ons.
Infrastructure Expertise
Progent can assist you to enhance your network infrastructure to accommodate Dynamics GP for any architecture including local, private or public cloud, or a hybrid network model. Infrastructure services provided by Progent's consultants include:
  • Needs analysis and IT asset inventory
  • Network architecture planning and deployment (on-premises, private or public cloud, or hybrid)
  • Configuring security gateways and remote connections and creating security policies
  • Integrating Apple iOS, Android, and Windows smartphones and tablets
  • Developing high-availability (HA) solutions
  • Integration with public cloud services such as Office 365
  • Disaster recovery and business continuity preparedness
  • Performance tuning
The Progent Advantage
A modern Microsoft Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure resources, and cloud products combined into a seamless enterprise resource management solution. For over 20 years, Progent's consultants have provided online and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server consultants, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint development experts. Progent's consultants have supported these products from their initial releases to their current editions, and Progent supports cloud-based SaaS options by providing Office 365 consulting, Exchange Online integration services, and SharePoint Online deployment and application development services.

Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration consultants, and VMware virtualization specialists. This background with core technologies cuts time and costs when guiding businesses through each phase of updating their legacy Microsoft Dynamics GP environment. Progent also offers the support of senior security and information assurance engineers, business continuity preparedness consultants, application programmers, hybrid cloud architecture experts, and SQL Server DBAs who can help you to plan, implement, and maintain a modern Dynamics GP solution.

Progent's Support Services for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To learn more about Progent's online and onsite support expertise in Phoenix, Arizona for Dynamics GP/Great Plains ERP software, refer to:

Read/Download Progent's Microsoft Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet describing the consulting support offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click Download Datasheet: Expertise for MS Dynamics GP/Great Plains ERP Software (PDF file).

Contact Progent for Dynamics GP/Great Plains Migration Expertise
If your Phoenix, AZ business is looking for a Dynamics GP/Great Plains deployment expert or software programmer, phone 1-800-993-9400 or see Contact Progent.