Phoenix Microsoft Certified Support
Dynamics GP Upgrade and Enhancement Consulting
Dynamics GP, originally called Great Plains, sports a longer history than virtually any other enterprise resource planning (ERP) platform written for Windows. Dynamics GP is a mature, full-featured application and is one of the most popular ERP platforms for small and mid-size businesses, with around 50,000 active customers globally. Many businesses who have relied on Dynamics GP for years or decades have been able to defer upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and rickety IT infrastructure. This is dangerous. At the same time, a recurring theme we hear from new customers is that they have a hard time finding experienced Dynamics GP consultants to partner with for guidance on how to update their Dynamics GP environment efficiently and derive the maximum benefit from the software.
The more a business attempts to limp along with outdated releases of Dynamics GP, the more complex the upgrade procedure tends to be. If server hardware or disk systems break down, there could be no equivalent hardware on the market to use as substitutes. When editions of Microsoft Windows Server that run Dynamics GP arrive at end-of-support status, critical security updates stop being developed. Current editions of SQL Server might not work with your important GP customizations. Innovative products such as Microsoft's Power BI may not be an option. Organizations investigating an upgrade of their Dynamics GP deployment are often overwhelmed by the volume of pieces involved in the puzzle. And the cost quoted for an upgrade may be through the roof.
Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's seasoned experts have provided advanced and affordable remote consulting for Windows-based environments to organizations in every state in the U.S. By combining in-depth familiarity with all versions of Dynamics GP as well as world-class network integration skills, Progent is uniquely suited to help your Phoenix, Arizona business optimize the benefit of GP/Great Plains.
We partner with our clients and begin by listening to their requirements. Once we have an understanding of the IT situation and the areas for improvement we make our suggestions. Recommendations can involve a migration to a newer and supported release of Microsoft Dynamics GP, simple user training, full platform and individual module implementation including 3rd-party products from a wide array of suppliers that have written add-ons to Microsoft Dynamics GP, integration with other critical business applications used by organization, custom report creation, and system evaluations to assess whether GP is being used optimally. Our objective with each Microsoft Dynamics GP project big or small is to maximize business value and minimize expense.
Progent can help your Phoenix, Arizona company in each phase of your Dynamics GP upgrade or enhancement process including:
- System Review
Review at what modules and features of Microsoft Dynamics GP you are currently using and propose additional capabilities of GP that may be suitable for your organization. - Migration Planning and Scheduling
Create a complete migration plan and timetable that minimizes business interruption. Schedule solution validation, production upgrade, and training. Identify custom development and add-on modules. Anticipate and manage compatibility issues. - Pilot Testing
Design and implement a pilot environment for validating the upgrade project. - System Updates
Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to ensure continuing support from Microsoft and to have all current features available to your organization. Upgrade SQL Server and compatibility levels for all associated databases. Activate services from the Professional Services Tools Library (pstl). Condition data and run scripts to resolve documented issues. - Custom Reporting
Develop reports and or custom dashboards for internal and external use. Configure SQL Server Reporting Services and integrate Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from diverse local and remote repositories. - Training
Provide one-on-one or classroom style training for current and new users of Dynamics GP. - Support
Act as a single point of contact for support to deliver consistent and affordable handling of issues thanks to close understanding of your particular environment.
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you require directly rather than managing less knowledgeable consultants or in-house staff. Important areas where Progent's consultants can provide Dynamics GP support services include:
- Guidance
Suggest the use of software modules included with the basic GP system but are not now being utilized. Also, recommend third-party add-ons written specifically for Microsoft Dynamics GP to deliver capabilities that GP doesn't offer. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to avoid redundant data entry and improve accuracy. - Customizations
Build big and simple customizations that run with Dynamics GP to handle specific functions not handled by standard GP modules or external add-ons.
Progent can assist you to enhance your network infrastructure to accommodate Dynamics GP for any architecture including local, private or public cloud, or a hybrid network model. Infrastructure services provided by Progent's consultants include:
- Needs analysis and IT asset inventory
- Network architecture planning and deployment (on-premises, private or public cloud, or hybrid)
- Configuring security gateways and remote connections and creating security policies
- Integrating Apple iOS, Android, and Windows smartphones and tablets
- Developing high-availability (HA) solutions
- Integration with public cloud services such as Office 365
- Disaster recovery and business continuity preparedness
- Performance tuning
A modern Microsoft Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure resources, and cloud products combined into a seamless enterprise resource management solution. For over 20 years, Progent's consultants have provided online and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server consultants, Exchange Server configuration consultants, Microsoft Office experts, and SharePoint development experts. Progent's consultants have supported these products from their initial releases to their current editions, and Progent supports cloud-based SaaS options by providing Office 365 consulting, Exchange Online integration services, and SharePoint Online deployment and application development services.
Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network infrastructure experts, Windows Hyper-V integration consultants, and VMware virtualization specialists. This background with core technologies cuts time and costs when guiding businesses through each phase of updating their legacy Microsoft Dynamics GP environment. Progent also offers the support of senior security and information assurance engineers, business continuity preparedness consultants, application programmers, hybrid cloud architecture experts, and SQL Server DBAs who can help you to plan, implement, and maintain a modern Dynamics GP solution.
Progent's Support Services for Dynamics GP/Great Plains Enterprise Resource Planning Deployments
To learn more about Progent's online and onsite support expertise in Phoenix, Arizona for Dynamics GP/Great Plains ERP software, refer to:
- MS Dynamics GP Consulting Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains ERP Features and Benefits
- Expertise with Dynamics GP Reporting
- Dynamics GP Custom Programming
To download a datasheet describing the consulting support offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click
Contact Progent for Dynamics GP/Great Plains Migration Expertise
If your Phoenix, AZ business is looking for a Dynamics GP/Great Plains deployment expert or software programmer, phone
An index of content::
MOM 2000 Case Study
Microsoft Operations Manager Example Application
Before Progent’s MOM-based solution, system problems were approached reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now ward off network issues before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients are aware that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small business networks enterprise-class availability, safety and performance.
MCSE Expert Certified Online Support SharePoint 2016 MinRole
Support and Setup SharePoint 2016 Power BI
Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, application development, and technical support support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Services CISM Security Management
CISM Security Auditor
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of performance that information security managers are required to master. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide efficient security management and consulting services.
Design Firm Microsoft Azure cloud integration
Microsoft Azure cloud integration Coder
Progent can assist small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common errors small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Support Intune Company Portal
Remote Consulting Microsoft Intune
Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic value of adopting Intune for administering your mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help your company to define security policies, set up pilot environments to confirm the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Cisco Certified Expert ASA Firewalls with Firepower Troubleshooting
Top Cisco Firepower Configuration Remote Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified management and automation of advanced security features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control IT environments that span local offices, data centers, and cloud resources.
Juniper SSG20 Router Security Tech Services
Juniper SSG350M Router Cybersecurity Company
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
NetApp MetroCluster Synchronous Replication Consulting
24/7 NetApp MetroCluster Switchover Consultancy
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles apart from each other. Progent's team of seasoned network consultants can assist you to design, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show adherence with information assurance standards and regulatory mandates.
Microsoft Windows 10 Migration Technical Support
On-site Technical Support Windows 10 Edge
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and post-migration consulting support.
Microsoft Exchange Outsourcing
Exchange 2003 Consultant
Progent's Microsoft-certified professionals provide computer support and network consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, integration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Project Management Test Lab Consultancy
24-7 Business Continuity Testing Consultant Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers without adequate internal resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical network projects on schedule.
Remote Microsoft SBS 2008 IT Services
SBS 2011 Information Technology Consulting
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with hands-on background and extensive knowledge in planning and building effective end-to-end business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and servicing network environments powered by the SBS suite of servers and applications.
Notebook VPN Consulting Companies
Security Consulting Services Telecommuting
Progent's remote connectivity and wireless synchronization specialists can assist you to design and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they work tightly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Amazon Marketplace Web Service programming Development
Amazon MWS integration training Integration Firm
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Immediate Cisco wireless controller Information Technology Consulting
Blackberry Integration Support and Integration
Progent’s Wireless Consulting Services offer a convenient, affordable option for companies of any size to deploy, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Desktop VPN On-site and Remote Support
Computer Consulting Firms Desktop VPN
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your information network, allowing you to improve the efficiency of your off-site workers.
SMS Server Migration Onsite Technical Support
Top Ranked SMS 2003 Upgrade Consultant
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage PDAs and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates standards, processes and technologies to keep your IT computer system safe.
SCCM Intune Integration Information Technology Consulting
SCCM Azure Integration Technical Support
Configuration Manager automates software provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and offers a single control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
SCCM 2012 Windows 2010 Provisioning Consultants
SCCM 2012 Device Management Network Consultants
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
SMS Upgrade Support and Integration
IT Consultants SMS Server Migration
Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it easier to install system images, manage mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible processes and standards to manage handheld computers and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that includes standards, procedures and technologies to keep your IT network safe.
Microsoft Office 2003 IT Consulting Group
Microsoft Office 2003 Small Business IT Consultant
To provide economical IT support for small companies, Progent offers full-service IT outsourcing plans that offer small companies quick access to technical help without forcing you to hire, educate, and manage an expensive in-house IT staff. Progent’s IT outsourcing packages give you an economical alternative for creating a secure and robust system for your favorite Microsoft Windows office productivity products such as Office XP and Microsoft Office 2003.
Consultant Services Windows Server 2012R2 Server Manager
Windows Server 2012R2 Computer Engineer
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
24/7 Remote Employees VoIP Computer Consultants
At Home Workforce IP Voice Troubleshooting
Progent can help small and medium-size organizations to deploy VoIP technology to provide their telecommuters the benefit of virtual extensions of the company phone network.
SCDPM 2012 Cloud Backup Support and Help
SCDPM 2012 Reporting Support and Setup
Progent's Microsoft-certified consultants offer remote or onsite expertise to help businesses of any size to plan, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Adaptive Security Device Manager Computer Consultant
Firepower Services Technology Consulting Services
Progent’s certified Cisco network security consultants offer high-level PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable gigabit products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.
Microsoft Project Server Contract Programming Firm
Microsoft Project Server 2010 Troubleshooting
Progent's Microsoft-certified engineers offer in-depth expertise in implementing, operating and debugging all versions of Project, Project Server, and Project Online and can deliver a wide range of cost-effective remote consulting services based on proven best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services available from Progent include solution design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training.
Small Business Outsourcing IT Wisconsin
Emergency Solutions Provider South Carolina
Progent’s Technical Response Center offers national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone support and remote direct network access to troubleshoot and repair network problems quickly and affordably. The scope of IT expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to competent specialists as needed. For urgent issues, the TRC tries to respond to your call for service in less than one hour.
Tracking Service Costs Network Consulting
Tracking Service Costs Computer Consultant
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or local support firms who offer minimal documentation or details of tasks performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports sent by every consultant to each client. The discipline of detailing and organizing support records results in more effective support and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who won’t let go of vital service information.
24-Hour Apple OS X Network Consultants
Apple OS X Tiger Integration Support
Progent's consultants offer Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or migrating to iCloud services. For computer environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Information Risk Evaluation Consultant Services
Network Security Inventory Consultancy
Progent has put together two low-cost service packages intended to allow small businesses to receive an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from beyond your company firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer executes a system scan from an authorized machine inside your company firewall to assess vulnerabilities to inside assaults. Both security inventory packages are configured and run from a protected remote site.
Support Exchange 2016 Migration Planning
MCSE Expert Certified Technology Consulting Services Exchange 2016 Upgrade
Progent can help you in all facets of your migration to Exchange 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
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