Microsoft Dynamics GP ExpertsMicrosoft Dynamics GP, previously called Great Plains, sports a longer history than virtually any other ERP solution written for the Windows OS. Dynamics GP is a proven, feature-rich product and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active customers globally. A number of organizations who have relied on Dynamics GP for years or decades have been able to postpone upgrades and maintenance long enough that they are now using legacy software and rickety IT infrastructure. This is risky. Meanwhile, a recurring complaint we hear from new customers is that they have a hard time locating veteran Microsoft Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP environment efficiently and get the most benefit from the software.

The longer a business tries to limp along with legacy versions of Dynamics GP, the more complex the upgrade procedure tends to be. If server hardware or disk systems fail, there could be no suitable devices on the market to replace them. When versions of Windows Server used to host Dynamics GP arrive at end-of-support status, vital security updates stop being developed. Current editions of Microsoft SQL Server may not work with your important GP customizations. Next-generation tools like Power BI may not run. Businesses considering an upgrade of their Dynamics GP deployment can be overwhelmed by the number of components there are to the puzzle. And the price tag suggested for a migration may seem through the roof.

Microsoft Dynamics GP Upgrade and Enhancement Expertise Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have provided high-level and economical remote integration consulting for Windows-based environments to organizations in every state in the U.S. By offering in-depth experience with all releases of Dynamics GP along with world-class system integration skills, Progent is uniquely suited to make sure your San Juan, Puerto Rico business get the most out of GP/Great Plains.

We become partners with our customers and begin by understanding their requirements. Once we have familiarity with the IT environment and the areas needing improvement we provide our recommendations. Recommendations can involve an upgrade to a more current and fully supported version of Dynamics GP, simple user training, complete system and individual module configuration including 3rd-party products from a wide range of vendors that have written add-ons to Dynamics GP, custom integrations with other key business applications used by organization, custom report writing, and solution evaluations to determine whether GP is being used optimally. Our objective with every Dynamics GP project of whatever size is to maximize strategic value and control expense.

Progent can assist your San Juan, Puerto Rico business in every phase of your Dynamics GP upgrade or enhancement initiative including:

  • System Review
    Review at what features of Microsoft Dynamics GP you are now using and propose additional capabilities of GP that may be helpful to your organization.

  • Upgrade Planning and Timing
    Create a complete migration plan and schedule that avoids business interruption. Plan for pilot testing, live deployment, and training. Specify custom development and add-on products. Predict and resolve compatibility problems.

  • Testing
    Design and implement a test environment for validating the migration process.

  • Environment Updates
    Create backup copies of databases and dictionaries, eConnect, and GP Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to assure ongoing support services from Microsoft and to have all current features available to your business. Upgrade SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Prepare data and run scripts to resolve documented issues.

  • Custom Reporting
    Develop reports and or dashboards for private and external consumption. Deploy SQL Server Reporting Services (SSRS) and combine Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating data from diverse local and external sources.

  • Education
    Provide individual or group training for existing and first-time users of Dynamics GP.

  • Support
    Provide a single point of contact for support to deliver dependable and cost-effective resolution of problems thanks to familiarity with your particular environment.
Other Microsoft Dynamics GP Consulting Services Available from Progent
Progent offers the support of top-tier consultants who have been developing working Microsoft Dynamics GP and Great Plains environments since relerase 1. Progent can do the work you need directly instead of supervising less knowledgeable consultants or internal IT personnel. Important areas where Progent can deliver Dynamics GP support services include:
  • Guidance
    Recommend the deployment of modules that come with the basic GP platform but are not now being utilized. Also, suggest third-party add-ons written specifically for Microsoft Dynamics GP to provide features that GP doesn't offer.

  • Integrations
    Build custom integrations between Dynamics GP and other business platforms to avoid duplicate data entry and increase consistency.

  • Customizations
    Build major and simple customizations that run with Microsoft Dynamics GP to handle specific business functions not addressed by out-of-the-box GP modules or third-party add-ons.
Infrastructure Expertise
Progent can help your business to upgrade your network infrastructure to support Dynamics GP for any architecture including local, private or public cloud, or a hybrid network model. Network infrastructure services provided by Progent include:
  • Needs analysis and site inventory
  • Network architecture planning and implementation (local, private or public cloud, or hybrid)
  • Setting up firewalls and VPN connections and defining security policies
  • Integrating iOS, Android, and Windows smartphones and tablets
  • Developing high-availability architectures
  • Integration with PaaS and IaaS services including Office 365
  • business continuity planning
  • Performance tuning
Why Progent?
An optimized Microsoft Dynamics GP environment includes multiple software platforms, on-premises network infrastructure resources, and cloud products combined into a seamless enterprise resource planning solution. For over 20 years, Progent has delivered remote and on-premises support from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server consultants, SQL Server consultants, Exchange configuration consultants, Microsoft Office experts, and SharePoint Server development experts. Progent has worked with these products from their first versions to their current versions, and Progent supports cloud-based options by offering Office 365 integration services, Exchange Online expertise, and SharePoint Online deployment and development services.

Progent also has extensive experience providing help from top-tier Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V integration consultants, and VMware virtual machine consultants. This experience with strategic technologies cuts time and costs when guiding organizations through each aspect of upgrading their legacy Microsoft Dynamics GP deployment. Progent also can provide the support of advanced cybersecurity and compliance experts, disaster recovery preparedness experts, application programmers, hybrid cloud integration consultants, and database administrators who can help you to plan, deploy, and maintain a productive Microsoft Dynamics GP ecosystem.

Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Solutions
For more about Progent's remote and onsite support expertise in San Juan, Puerto Rico for Microsoft Dynamics GP/Great Plains ERP product family, see:

Download Progent's Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet about the consulting support available from Progent for MS Dynamics GP/Great Plains ERP software, click Download Datasheet: Consulting Services for MS Dynamics GP/Great Plains ERP Platform (PDF file).

Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your San Juan, PR business is looking for a Microsoft Dynamics GP/Great Plains integration expert or application programmer, phone 1-800-993-9400 or see Contact Progent.