Dynamics GP, previously branded Great Plains, sports a lengthier track record than almost any other ERP solution written for Windows. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most popular ERP platforms for SMBs, with around 50,000 active installations globally. A number of organizations who have relied on Dynamics GP for years have managed to defer upgrades long enough that they now find themselves running legacy software and rickety network infrastructure. This is risky. Meanwhile, a recurring complaint we hear from prospective clients is that they have trouble finding experienced Microsoft Dynamics GP consultants to partner with for guidance on how to upgrade their Dynamics GP ecosystem efficiently and derive the most business value from the software.
The more an organization tries to limp along with outdated versions of Microsoft Dynamics GP, the more complex the upgrade procedure becomes. If server hardware or disk systems break down, there may be no equivalent hardware available to use as substitutes. When editions of Windows Server used to host Dynamics GP reach end-of-support (EOS) status, vital security patches stop being developed. Current editions of Microsoft SQL Server may not be compatible with your important GP customizations. Next-generation tools like Power BI may not be an option. Organizations considering an update of their Microsoft Dynamics GP deployment can be overwhelmed by the volume of components there are to the project. And the cost quoted for an upgrade may be astronomical.
Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has supported Dynamics GP and Great Plains for over 20 years, and Progent's seasoned professionals have delivered high-level and economical online integration consulting for Windows-powered networks to businesses in every state throughout the U.S. By combining deep familiarity with all editions of Microsoft Dynamics GP along with top-tier system integration talent, Progent is ideally qualified to make sure your San Juan, Puerto Rico business optimize the benefit of GP.
We become partners with our customers and start by understanding their needs. Once we have familiarity with the situation and the areas for improvement we provide our recommendations. Recommendations can involve a migration to a more current and fully supported version of Microsoft Dynamics GP, basic user training, complete system and specific module configuration including 3rd-party modules from a broad range of vendors that have written add-ons to Dynamics GP, custom integrations with other critical business applications used by company, custom report creation, and system evaluations to assess whether GP is being utilized to its fullest. Our objective with every Dynamics GP engagement of whatever size is to maximize business value and manage expense.
Progent's consultants can help your San Juan, Puerto Rico company in every facet of your Dynamics GP migration or enhancement process including:
- System Assessment
Take a look at what modules and features of Microsoft Dynamics GP you are currently using and discuss other features available on the product that might be helpful to your business.
- Migration Planning and Scheduling
Create a complete migration plan and schedule that avoids business disruption. Schedule pilot testing, production upgrade, and training. Specify custom development and add-on modules. Predict and resolve integration problems.
- Pilot Testing
Design and implement a test environment for proving the migration project.
- Environment Updates
Back up databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Dynamics GP to the latest release to assure ongoing support services from Microsoft and to make all the latest features accessible to your business. Update SQL Server and compatibility levels for all databases. Configure services from the Professional Services Tools Library. Prepare data and execute scripts to resolve documented issues.
- Custom Reporting
Develop reports and or custom dashboards for internal as well as external use. Deploy SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating data from multiple on-premises and external sources.
- Education
Provide one-on-one or classroom style training for current and first-time users of Dynamics GP.
- Support Services
Provide a single contact for support to deliver consistent and cost-effective resolution of issues thanks to close understanding of your specific environment.
Additional Dynamics GP Consulting Expertise Offered by Progent
Progent can provide the help of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains environments since version 1. Progent can do the work you require directly instead of supervising less knowledgeable consultants or in-house staff. Key areas where Progent can provide Microsoft Dynamics GP support services include:
- Recommendations
Suggest the use of software modules that come with the basic GP system but are not currently being utilized. In addition, recommend third-party add-ons written specifically for Dynamics GP to deliver features that GP skips.
- Integrations
Create custom connections between Dynamics GP and other business platforms to reduce duplicate data entry and increase accuracy.
- Customizations
Create major and simple customizations that work with Microsoft Dynamics GP to perform various functions that are not handled by standard GP modules or external add-ons.
Infrastructure Expertise
Progent can assist your business to enhance your network infrastructure to support Dynamics GP for any architecture including on-premises, cloud-based, or a hybrid network model. Infrastructure services provided by Progent's consultants include:
- Requirements assessment and IT asset inventory
- Network topology planning and implementation (on-premises, private or public cloud, or hybrid)
- Setting up security gateways and VPN connections and creating security policies
- Managing Apple iOS, Android, and Windows mobile devices
- Developing high-availability architectures
- Integration with PaaS and IaaS services including Microsoft 365
- Disaster recovery and business continuity planning
- Performance optimization
The Progent Advantage
A modern Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure resources, and public cloud products integrated into a cohesive ERP solution. For more than 20 years, Progent's consultants have delivered remote and onsite help from Microsoft-certified experts including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange integration consultants, Microsoft Office consultants, and SharePoint development experts. Progent's consultants have worked with these products from their first versions to their current versions, and Progent can help with cloud-based options by offering Office and Microsoft 365 integration services, Exchange Online integration services, and SharePoint Online deployment and development services.
Progent also has extensive experience delivering help from top-tier Cisco CCIE-certified network infrastructure experts, Windows Hyper-V planning and integration experts, and VMware virtualization consultants. This background with core IT platforms cuts time and costs when helping organizations through each phase of updating their older Microsoft Dynamics GP deployment. Progent also offers the skills of advanced cybersecurity and compliance experts, business continuity planning experts, application programmers, hybrid cloud integration experts, and database administrators who can help you to design, implement, and maintain a well-tuned Microsoft Dynamics GP ecosystem.
Progent's Support Services for Dynamics GP/Great Plains ERP Solutions
To learn more about Progent's remote and onsite support expertise in San Juan, Puerto Rico for Dynamics GP/Great Plains ERP product family, see:
Read/Download Progent's MS Dynamics GP/Great Plains Consulting Services Datasheet
To download a datasheet describing the consulting services offered by Progent for MS Dynamics GP/Great Plains ERP software, select Download Datasheet: Consulting Services for Dynamics GP/Great Plains ERP Platform (PDF file).
Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your San Juan, PR business is looking for a Microsoft Dynamics GP/Great Plains deployment consultant or application developer, call 1-800-993-9400 or go to Contact Progent.