San Juan Microsoft Gold Certified Advisor
Dynamics GP Upgrade and Enhancement Consulting
Microsoft Dynamics GP, previously branded Great Plains, has a lengthier track record than virtually any other ERP platform written for Windows. Dynamics GP is a mature, full-featured product and is one of the most popular ERP systems for small and mid-size businesses, with around 50,000 active installations globally. Many businesses who have relied on Dynamics GP for years or decades have managed to postpone upgrades to the point that they are now running seriously out-of-date software and outmoded network infrastructure. This can be dangerous. Meanwhile, a common complaint we hear from prospective clients is that they have trouble finding veteran Microsoft Dynamics GP consultants to partner with for guidance on how to upgrade their Dynamics GP ecosystem affordably and extract the most business value out of the application.
The longer an organization attempts to limp along with legacy releases of Microsoft Dynamics GP, the more complex the migration procedure becomes. If server hardware or storage systems fail, there could be no equivalent hardware on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer released. Current releases of Microsoft SQL Server may not work with your important GP customizations. Innovative tools such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the number of components involved in the puzzle. And the cost quoted for an upgrade may be astronomical.
Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have provided high-level and economical remote consulting for Windows-based environments to businesses in every state across the U.S. By offering in-depth experience with all editions of Microsoft Dynamics GP as well as world-class system integration skills, Progent is ideally suited to make sure your San Juan, Puerto Rico business get the most out of GP.
We partner with our customers and start by listening to their needs. Once we have familiarity with the IT environment and the areas for improvement we make our recommendations. Proposed services can include a migration to a newer and supported version of Microsoft Dynamics GP, simple user education, full system and specific module implementation including 3rd-party modules from a broad array of vendors that have written add-ons to Microsoft Dynamics GP, integration with other key business software within your company, custom report creation, and solution evaluations to assess whether GP is being used to its fullest. Our objective with every Microsoft Dynamics GP engagement big or small is to maximize strategic value and minimize expense.
Progent can assist your San Juan, Puerto Rico company in each facet of your Microsoft Dynamics GP migration or enhancement process including:
- System Assessment
Review at what modules and features of Microsoft Dynamics GP you are now running and propose additional features of GP that may be helpful to your organization. - Migration Design and Timing
Develop a comprehensive upgrade plan and schedule that avoids business interruption. Plan for solution validation, live deployment, and education. Identify custom development and add-on modules. Predict and manage integration issues. - Testing
Design and implement a pilot system for proving the migration process. - System Upgrades
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to assure continuing support services from Microsoft and to make all current features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Implement services from the GP Professional Services Tools Library. Condition data and execute scripts to address known issues. - Custom Reporting
Develop reports and or custom dashboards for internal as well as external consumption. Configure SQL Server Reporting Services and combine Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating information from multiple local and remote repositories. - Training
Deliver one-on-one or classroom style training for current and first-time users of Dynamics GP. - Support Services
Act as a single contact for support to ensure dependable and cost-effective resolution of issues made possible by close understanding of your specific situation.
Progent can provide the help of top-tier experts who have been creating working Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you need directly instead of supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent's consultants can provide Dynamics GP support services include:
- Guidance
Recommend the deployment of software modules that come with the core GP platform but are not now being used. Also, recommend third-party products written exclusively for Dynamics GP to deliver features that GP skips. - Integrations
Create custom integrations between Microsoft Dynamics GP and other business applications to avoid duplicate data entry and improve consistency. - Customizations
Build major and simple customizations that run with Microsoft Dynamics GP to perform specific business functions not addressed by standard GP modules or external add-ons.
Progent can help your business to enhance your infrastructure to support Microsoft Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid network model. Infrastructure expertise provided by Progent's consultants include:
- Needs assessment and site inventory
- Network topology planning and implementation (on-premises, cloud-based, or hybrid)
- Configuring firewalls and VPN connections and creating security policies
- Integrating Apple iOS, Google Android, and Windows smartphones and tablets
- Creating high-availability architectures
- Integration with PaaS and IaaS services including Office 365
- Disaster recovery planning
- Performance tuning
An optimized Microsoft Dynamics GP environment includes diverse software platforms, on-premises network infrastructure technologies, and public cloud products integrated into a seamless ERP solution. For more than 20 years, Progent's consultants have provided remote and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange integration experts, Microsoft Office consultants, and SharePoint integration consultants. Progent has worked with these products from their first versions to their latest versions, and Progent supports cloud options by offering Office 365 integration services, Exchange Online support, and SharePoint Online deployment and development expertise.
Progent also has extensive experience providing help from top-tier Cisco CCIE-certified network consultants, Hyper-V integration consultants, and VMware virtual machine consultants. This background with core IT platforms cuts time and expense when helping organizations through every aspect of updating their legacy Dynamics GP environment. Progent also can provide the support of advanced cybersecurity and compliance engineers, disaster recovery preparedness experts, application developers, hybrid cloud architecture consultants, and SQL Server DBAs who can assist you to design, deploy, and maintain a productive Dynamics GP ecosystem.
Progent's Consulting Services for Dynamics GP/Great Plains ERP Deployments
For more about Progent's remote and onsite support expertise in San Juan, Puerto Rico for Microsoft Dynamics GP/Great Plains ERP software, see:
- Dynamics GP Support Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features and Benefits
- Expertise with Microsoft Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Development
To download a datasheet about the consulting services available from Progent for MS Dynamics GP/Great Plains ERP software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your San Juan, PR business needs a MS Dynamics GP/Great Plains deployment expert or application programmer, call
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Microsoft Operations Manager Example Application
Case Studies MOM
Before Progent’s MOM-based solution, network problems were approached reactively, once users complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to fix network troubles before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can deal with looming problems before clients are aware that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, security and performance.
MySQL and Windows Consult
Microsoft Management Reporter Remote Support Services
Progent’s expert programmers, database designers, and program managers can help enterprise clients to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to incorporate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help businesses to create, enhance, repair, or port web applications to utilize the latest advances in web technology.
24x7 MS Project Server Development Firms
Project Server 2013 Applications Consultants
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, using and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective online consulting services based on industry best practices to help organizations of any size to get all the benefits of this powerful platform. Services offered by Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network optimization, and customized online training.
Help Microsoft Office XP
24x7 Microsoft Office 2003 Small Office Computer Consultants
Progent's pricing policy is to charge for online support and on-premises visits per minute. Consequently, you pay only for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no minimum charge and asks no monthly commitment for services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast repairs so you will not be forced to permit less critical problems to fester.
Catalyst Switching Network Consulting
Catalyst Switch IOS Network Consulting
Progent's Cisco-certified CCIE networking consultants can assist organization to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to current devices.
CCNP Expert Certified wireless IP phone upgrades Consultant
5500 Wireless Controller Online Support Services
Progent's Cisco-certified wireless technology experts can help organizations to deploy, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Technology Consulting Microsoft Virtual Machine Manager
Network Consulting Microsoft Virtual Machine Manager
Progent can assist businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
ISA Server Specialist
Immediate ISA 2004 Firewall Network Consultants
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that delivers the firewall protection, speed and ease-of-use that your company needs.
Office Word troubleshooting Consultants
Microsoft Certified Expert Office Word for Android Specialist
Progent's certified Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to help your organization to maintain your current Microsoft Office Word environment or assist you to upgrade to a current release of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, integrating Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training customized for your special requirements.
Network Management Outsourcing for Small Businesses Consulting
Ransomware Recovery Consulting Services
Progent's ProSight family of managed IT services are intended to provide organizations who have small in-house network support teams with low-cost help from enterprise-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include fixed IT management costs, smart automation of routine administrative tasks, ongoing absorption of new information technology, graceful transition from older technology to modern solutions, improved alignment of computer technology with strategic objectives, access to seasoned network experts, and freeing up management to focus on business issues rather than ever-changing computer technology.
PC Desktop Installation
Microsoft Desktop IT Outsource
Progent offers a wide array of cost-effective consulting and support services to assist your business to deploy, configure, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote assistance for single computers or laptops or help you to plan and carry out a company-wide migration to new or updated operating system platforms and applications. Progent can also supply engineers and technicians to help you to prepare for and complete an office relocation or merger designed to cause the least possible interruption to your productivity.
Systems Management Server Specialists
Specialists SMS Server 2003 Upgrade
Progent’s Microsoft-certified consultants offer small and medium size companies enterprise-level consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment automation. Configuration Manager 2007 is Microsoft's new name for the change management platform formerly known as SMS Server. Configuration Manager 2007 offers a range of enhancements to Systems Management Server including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager economically for automated operating system and application software deployment, security patch administration, software tracking, and licensing reconciliation. Progent's engineers can also help your company to move efficiently from Systems Management Server 2003 to Configuration Manager.
Computer Consultants Firepower Firewalls
Remote Technical Support Firepower
The current Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Windows Active Directory Computer Consulting
Windows 2008 Active Directory Onsite Technical Support
Microsoft Windows Active Directory demands extensive practical experience to configure efficiently across an enterprise. Progent’s Microsoft Certified engineers are experienced in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progent’s fields of proven competence with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta version configuration objects in online AD systems, and fixing failed configurations of AD and AD-integrated programs.
24x7 MetroCluster Switch Integration Consulting Services
NetApp SAN Fabric Consulting Services
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.
Cisco IP Video phones Technology Consulting
Open Now Cisco VoIP Phones and CallManager Configuration
Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
CISSP Certified Security Consultant Services
CISSP Certified Security Professionals
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of IT security. Progent can implement cost-effective security systems that guard a small business from modern malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.
Remote Computer Consulting iPhone and Skype for Business integration
Consultant Services iPhone and Windows 8.1 integration
Progent can provide affordable remote consulting to help you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your IT system.
Comcast Business Class Cable Internet Specialists
Award Winning Comcast Business Class Cable Internet Consulting Services
Progent can provide the affordable services of online Internet connectivity experts to assist your company to assess or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
Help Desk Sharing IT Consulting
Support Desk Sharing Technical Support
Progent provides several basic kinds of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your clients instant access to a dependable support resource with years of experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to company productivity. Progent's target is to resolve rather than merely record problems.
Windows Server 2012 R2 Data Deduplication On-site Support
Windows Server 2012R2 Cloud Engineer
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a DR/BC plan.
SMS Server Upgrade Online Technical Support
SMS Server 2003 Upgrade Remote Technical Support
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important applications rapidly and automatically to specified workers, lower product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by fully exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch control, and asset monitoring management including program and appliance inventory.
Supplemental Helpdesk Online Help
Online Help Shared Support Desk
Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who have to operate within a restricted network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Selection and Integration.
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