Microsoft Dynamics GP ExpertsMicrosoft Dynamics GP, previously branded Great Plains, has a lengthier track record than virtually any other ERP platform written for Windows. Dynamics GP is a mature, full-featured product and is one of the most popular ERP systems for small and mid-size businesses, with around 50,000 active installations globally. Many businesses who have relied on Dynamics GP for years or decades have managed to postpone upgrades to the point that they are now running seriously out-of-date software and outmoded network infrastructure. This can be dangerous. Meanwhile, a common complaint we hear from prospective clients is that they have trouble finding veteran Microsoft Dynamics GP consultants to partner with for guidance on how to upgrade their Dynamics GP ecosystem affordably and extract the most business value out of the application.

The longer an organization attempts to limp along with legacy releases of Microsoft Dynamics GP, the more complex the migration procedure becomes. If server hardware or storage systems fail, there could be no equivalent hardware on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer released. Current releases of Microsoft SQL Server may not work with your important GP customizations. Innovative tools such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP environment are often overwhelmed by the number of components involved in the puzzle. And the cost quoted for an upgrade may be astronomical.

Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned professionals have provided high-level and economical remote consulting for Windows-based environments to businesses in every state across the U.S. By offering in-depth experience with all editions of Microsoft Dynamics GP as well as world-class system integration skills, Progent is ideally suited to make sure your San Juan, Puerto Rico business get the most out of GP.

We partner with our customers and start by listening to their needs. Once we have familiarity with the IT environment and the areas for improvement we make our recommendations. Proposed services can include a migration to a newer and supported version of Microsoft Dynamics GP, simple user education, full system and specific module implementation including 3rd-party modules from a broad array of vendors that have written add-ons to Microsoft Dynamics GP, integration with other key business software within your company, custom report creation, and solution evaluations to assess whether GP is being used to its fullest. Our objective with every Microsoft Dynamics GP engagement big or small is to maximize strategic value and minimize expense.

Progent can assist your San Juan, Puerto Rico company in each facet of your Microsoft Dynamics GP migration or enhancement process including:

  • System Assessment
    Review at what modules and features of Microsoft Dynamics GP you are now running and propose additional features of GP that may be helpful to your organization.

  • Migration Design and Timing
    Develop a comprehensive upgrade plan and schedule that avoids business interruption. Plan for solution validation, live deployment, and education. Identify custom development and add-on modules. Predict and manage integration issues.

  • Testing
    Design and implement a pilot system for proving the migration process.

  • System Upgrades
    Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to assure continuing support services from Microsoft and to make all current features available to your business. Upgrade SQL Server and compatibility levels for all associated databases. Implement services from the GP Professional Services Tools Library. Condition data and execute scripts to address known issues.

  • Custom Reporting
    Develop reports and or custom dashboards for internal as well as external consumption. Configure SQL Server Reporting Services and combine Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating information from multiple local and remote repositories.

  • Training
    Deliver one-on-one or classroom style training for current and first-time users of Dynamics GP.

  • Support Services
    Act as a single contact for support to ensure dependable and cost-effective resolution of issues made possible by close understanding of your specific situation.
Additional Microsoft Dynamics GP Consulting Expertise Offered by Progent
Progent can provide the help of top-tier experts who have been creating working Dynamics GP and Great Plains environments since relerase 1. Progent has the skills to do the jobs you need directly instead of supervising less knowledgeable consultants or in-house IT personnel. Key areas where Progent's consultants can provide Dynamics GP support services include:
  • Guidance
    Recommend the deployment of software modules that come with the core GP platform but are not now being used. Also, recommend third-party products written exclusively for Dynamics GP to deliver features that GP skips.

  • Integrations
    Create custom integrations between Microsoft Dynamics GP and other business applications to avoid duplicate data entry and improve consistency.

  • Customizations
    Build major and simple customizations that run with Microsoft Dynamics GP to perform specific business functions not addressed by standard GP modules or external add-ons.
Infrastructure Expertise
Progent can help your business to enhance your infrastructure to support Microsoft Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid network model. Infrastructure expertise provided by Progent's consultants include:
  • Needs assessment and site inventory
  • Network topology planning and implementation (on-premises, cloud-based, or hybrid)
  • Configuring firewalls and VPN connections and creating security policies
  • Integrating Apple iOS, Google Android, and Windows smartphones and tablets
  • Creating high-availability architectures
  • Integration with PaaS and IaaS services including Office 365
  • Disaster recovery planning
  • Performance tuning
Why Progent?
An optimized Microsoft Dynamics GP environment includes diverse software platforms, on-premises network infrastructure technologies, and public cloud products integrated into a seamless ERP solution. For more than 20 years, Progent's consultants have provided remote and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange integration experts, Microsoft Office consultants, and SharePoint integration consultants. Progent has worked with these products from their first versions to their latest versions, and Progent supports cloud options by offering Office 365 integration services, Exchange Online support, and SharePoint Online deployment and development expertise.

Progent also has extensive experience providing help from top-tier Cisco CCIE-certified network consultants, Hyper-V integration consultants, and VMware virtual machine consultants. This background with core IT platforms cuts time and expense when helping organizations through every aspect of updating their legacy Dynamics GP environment. Progent also can provide the support of advanced cybersecurity and compliance engineers, disaster recovery preparedness experts, application developers, hybrid cloud architecture consultants, and SQL Server DBAs who can assist you to design, deploy, and maintain a productive Dynamics GP ecosystem.

Progent's Consulting Services for Dynamics GP/Great Plains ERP Deployments
For more about Progent's remote and onsite support expertise in San Juan, Puerto Rico for Microsoft Dynamics GP/Great Plains ERP software, see:

Download Progent's Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet about the consulting services available from Progent for MS Dynamics GP/Great Plains ERP software, click Download Datasheet: Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Software (PDF file).

Contact Progent for MS Dynamics GP/Great Plains Upgrade Services
If your San Juan, PR business needs a MS Dynamics GP/Great Plains deployment expert or application programmer, call 1-800-993-9400 or visit Contact Progent.