San Juan Microsoft Certified Consulting Partner
Microsoft Dynamics GP Upgrade and Customization Consulting and Support Services
Dynamics GP, originally branded Great Plains, has a lengthier heritage than almost any other ERP platform written for Windows. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active installations globally. A number of organizations who have depended on Dynamics GP for years or decades have managed to postpone upgrades and maintenance to the point that they are now running legacy software and outmoded network infrastructure. This can be risky. Meanwhile, a recurring theme we hear from new clients is that they have a hard time finding experienced Microsoft Dynamics GP consultants to partner with for in-depth knowledge about how to update their Dynamics GP environment efficiently and extract the maximum business value from the software.
The longer an organization attempts to make do with legacy versions of Dynamics GP, the more complex the migration process becomes. If physical host servers or storage systems fail, there could be no equivalent devices on the market to replace them. When releases of Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, vital security patches stop being distributed. The latest releases of Microsoft SQL Server might not work with your special GP customizations. Next-generation products like Microsoft's Power BI may not run. Businesses considering an upgrade of their Dynamics GP environment can be intimidated by the number of pieces involved in the project. And the cost quoted for an upgrade may seem through the roof.
Microsoft Dynamics GP Upgrade and Enhancement Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have delivered advanced and economical online integration consulting for Windows-powered environments to businesses in every state throughout the U.S. By combining in-depth experience with all editions of Dynamics GP along with top-tier system integration skills, Progent is uniquely qualified to make sure your San Juan, Puerto Rico business get the most out of GP/Great Plains.
We become partners with our customers and begin by listening to their needs. After gaining familiarity with the environment and the areas for improvement we make our recommendations. Recommendations may include a migration to a more current and supported version of Dynamics GP, basic user education, full platform and specific module implementation including 3rd-party products from a broad array of vendors that have written add-ons to Microsoft Dynamics GP, integration with other critical business applications within your organization, custom report creation, and system analysis to determine whether GP is being utilized optimally. Our objective with each Microsoft Dynamics GP engagement of whatever size is to optimize strategic value and manage cost.
Progent's consultants can help your San Juan, Puerto Rico business in each facet of your Microsoft Dynamics GP upgrade or customization project including:
- System Assessment
Review at what features of Microsoft Dynamics GP you are now running and discuss other capabilities available on GP that might be helpful to your business. - Migration Planning and Timing
Develop a comprehensive migration plan and schedule that avoids business interruption. Plan for solution validation, production upgrade, and education. Identify custom development and add-on modules. Predict and manage integration issues. - Pilot Testing
Design and configure a pilot environment for proving the migration project. - Environment Updates
Back up databases and dictionaries, eConnect, and GP Integration Manager data. eMigrate Dynamics GP to the latest release to assure ongoing support services from Microsoft and to have all the latest features accessible to your organization. Upgrade SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library. Condition data and run scripts to resolve documented issues. - Custom Reporting
Create reports and or custom dashboards for internal as well as public consumption. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for aggregating data from diverse on-premises and remote repositories. - Education
Deliver one-on-one or classroom style training for existing and new users of Microsoft Dynamics GP. - Support Services
Act as a single point of contact for expertise to ensure consistent and cost-effective resolution of issues made possible by close understanding of your particular environment.
Progent can provide the help of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains environments since version 1. Progent can do the jobs you need directly rather than managing less experienced consultants or in-house staff. Important areas where Progent's consultants can deliver Dynamics GP expertise include:
- Recommendations
Recommend the use of modules that come with the basic GP platform but are not now being used. Also, recommend third-party products designed exclusively for Microsoft Dynamics GP to provide features that GP skips. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to reduce redundant data entry and improve accuracy. - Customizations
Create big and small customizations that run with Dynamics GP to perform various business functions that are not addressed by out-of-the-box GP modules or external modules.
Progent can assist your business to enhance your network infrastructure to support Dynamics GP for any architecture including on-premises, private or public cloud, or a hybrid environment. Infrastructure services available from Progent's consultants include:
- Requirements assessment and site inventory
- Network architecture design and implementation (on-premises, cloud-based, or hybrid)
- Configuring firewalls and remote connections and defining security policies
- Integrating iOS, Android, and Windows smartphones and tablets
- Developing high-availability environments
- Integration with public cloud services including Microsoft 365
- business continuity preparedness
- Performance optimization
A modern Microsoft Dynamics GP environment includes multiple software platforms, local network infrastructure resources, and public cloud services integrated into a seamless ERP solution. For over 20 years, Progent's consultants have delivered remote and onsite help from Microsoft-certified experts including Microsoft Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server consultants, Exchange configuration consultants, Microsoft Office experts, and SharePoint integration experts. Progent's consultants have worked with these products from their initial releases to their current editions, and Progent supports cloud options by providing Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and application development services.
Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network infrastructure consultants, Windows Hyper-V planning and integration consultants, and VMware virtualization consultants. This experience with core technologies cuts time and expense when helping businesses through every phase of updating their older Dynamics GP deployment. Progent also offers the support of senior security and compliance experts, business continuity preparedness consultants, application programmers, hybrid cloud planning and configuration experts, and SQL Server DBAs who can help you to plan, deploy, and maintain a productive Microsoft Dynamics GP ecosystem.
Progent's Support Services for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Deployments
For more about Progent's remote and on-premises support expertise in San Juan, Puerto Rico for Dynamics GP/Great Plains Enterprise Resource Planning software, visit:
- MS Dynamics GP Support Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains ERP Features and Benefits
- Expert Help with Microsoft Dynamics GP Reporting
- MS Dynamics GP Custom Development
To download a datasheet describing the consulting services offered by Progent for Microsoft Dynamics GP/Great Plains ERP software, click
Contact Progent for MS Dynamics GP/Great Plains Upgrade Support
If your San Juan, PR business needs a MS Dynamics GP/Great Plains deployment consultant or application programmer, call
An index of content::
Hornetsecurity Altaro M365 OneDrive Backup Support
Hornetsecurity Altaro M365 Mailbox Backup IT Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
24-Hour Remote Support Windows Server 2019 Storage Spaces Direct
Windows 2019 Hyper-V Remote Consulting
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Windows Server 2012 R2 Configuration Manager Online Support
Microsoft Windows Server 2012 R2 Support and Setup
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
64-bit Computing Specialists
Online Technical Support 64-bit Server
Progent's Microsoft-expert consultants can assist you to update your desktops from 32 to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit PC desktop computing, design an affordable upgrade process that reduces business disruptions, and deliver inexpensive, expert online help to assist you to install 64-bit PC desktop software and application programs on your existing hardware.
ISA 2006 Network Consultants
24/7 On-site Technical Support ISA 2006
ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing networks of any organization against a broad range of attacks. Progent's Microsoft ISA Server experts can show you how to plan, cost-justify, pilot, implement, customize and manage the any edition of ISA Server 2006 on your network.
Consulting Services Microsoft Windows 7
Windows 7 64-bit Upgrade Network Assessments
Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to assist your company to manage, support, and repair PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote connectivity, mobile device management, wireless configuration, and remote network monitoring and alerts.
SCCM 2012 Patch Management Information Technology Consulting
Microsoft Certified Online Technical Support SCCM 2012 Reporting
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Call Desk Sharing Support and Setup
Service Desk Sharing Remote Support
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of remote desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
Developer Firms Microsoft 365 Project Pro
Microsoft Project My Sites Consultants
Progent's Microsoft engineers can provide in-depth expertise in deploying, using and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a wide variety of cost-effective remote consulting services based on industry best practices to assist organizations of any size to receive all the advantages of this powerful platform. Services offered by Progent include system design, installation and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and customized online training classes.
Consulting Services Enterprise hybrid cloud
Hybrid cloud solutions Consultancy
Progent offers advanced remote consulting services to help organizations integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that utilize local IT assets along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 20 years of experience delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Remote Monitoring and Reporting IT Consulting
System Center MOM Consult
Progent offers a selection of IT support bundles for small companies. These IT outsourcing and network monitoring services are built around the proactive problem handling capabilities of System Center Operations Manager, a next-generation server and IT support software platform that tracks the reliability, throughput, and security of your network and isolates potential problems before they can disrupt your system. With Progent's affordably priced network service programs, small organizations can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.
CCIE Certified Meraki Air Marshal Troubleshooting
Integration Meraki Cloud Management
Progent's Meraki Wi-Fi AP experts provide online and onsite support to assist businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
Services Microsoft Exchange Server Upgrade
Consulting Exchange 2010 Migration
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the benefits of Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast ROI by improving your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and consolidating your key communications platforms.
Automatic Network Diagrams IT Consultants
ProSight Network Infrastructure Monitoring Support
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance issues.
Microsoft Windows 2003 Support and Help
24-Hour Microsoft Windows 2003 IT Services
Progent's Microsoft-certified Windows Server 2003 consultants offer network support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, administration, and maintenance offerings include network design, deployment, project management, on-premises and off-site technical support and repair, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.
24x7x365 Juniper J Series Gateway Consultants
After Hours Juniper J Series Gateway Security Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
24/7 Meraki Dashboard Professionals
Remote Technical Support Meraki 802.11ac Access Point Upgrade
Progent's Meraki wireless access point experts offer online and on-premises support services to help businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Hornetsecurity Altaro VM Backup Replication Remote Technical Support
Altaro VM Backup Verification Support and Help
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and support for Microsoft VSS technology to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
MCSE Expert Certified Windows 7 64-bit Upgrade Small Office IT Consulting Services
Windows 7 Upgrade Consulting Services
Progent's certified consultants can help you to evaluate
CRISC Certified Risk and Information Systems Control Manager Engineers
Consulting CRISC Certified Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines.
64-bit Upgrade Computer Consulting
64-bit Processing Consultants
Progent's Microsoft-certified consultants can help your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of moving to 64-bit PC desktop computing, plan an affordable migration strategy that minimizes business interruptions, and deliver inexpensive, expert remote support to aid your organization to install 64-bit PC desktop operating systems and applications on your existing computers.
Cisco ASA Firepower Consultant
Cisco Firepower Management Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and troubleshoot firewall solutions based around ASA firewalls with Firepower Services.
Consultancy Virtual Server Private Cloud Hosting
Specialist Hosting for Virtual Servers
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restore. You can use Progent's private cloud to eliminate major capital costs for the purchase, upkeep, and operation of computer hardware and data center facilities while achieving the highest levels of network reliability and physical security.
SQL Server Capacity Planning Designer
SQL 2008 Reporting Services Design Firms
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge high-end applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Part-Time CIO Remote Consulting
Technical Support Chief Information Officer
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to help you pick and maintain IT solutions appropriate for your present situation and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to organizations who want to optimize the impact of their network investment but who are without the budget or hesitant to take on one more executive-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major operating systems and connectivity technologies plus a broad selection and business software, Progent is in an ideal position to provide objective advice along with advanced technical support for developing information systems that match the special requirements of your organization.
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