Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity solution that extends across your on-premises and cloud-based resources and guards all users anywhere with any endpoint device.
Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they work seamlessly with your IT network, enabling you to improve the efficiency of your remote workforce.
Microsoft Office 365 Exchange Online lets you utilize cloud-based servers, mailboxes and associated Exchange components to reduce capital expense and management overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your business needs and budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your management staff and users, and deliver ongoing consulting and technical support.
Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and business analysis tool built, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progentís Microsoft Dynamics GP support engineers can show you how to deploy, customize and administer the latest release of Dynamics GP or upgrade efficiently from an older version.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Progent provides consulting for security auditing products including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to identify possible security gaps. Progent has broad knowledge of security analysis tools and can help you to make sense of audit reports and react appropriately. Progent can help you design protection into your business operations, install auditing applications, define and deploy a protected network architecture, and suggest policies to optimize the security of your network. Progent's security professionals are ready to help you configure a firewall, implement secure remote connectivity to email and business applications, and integrate VPN. Progent's qualified security experts can also validate the protection of web-based applications and can provide extensive security evaluations of company-wide security to validate your company's compliance with important international security standards including HIPAA, NIST, and ISO.
Progent's Microsoft-certified database application developers offer small and midsize businesses online DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and integration, database architecture and coding, management support, replication strategies, storage management, performance tuning, data migration, information security, backup and recovery options, problem solving, and training.
Progentís Disaster Recovery/Business Continuity specialists offer in-depth experience helping small and mid-size organizations to reduce system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and transparent system maintenance. Progentís business continuity consultants can assist you to plan and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery engineers can help you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Progent offers a broad range of affordable support services to help your company to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online assistance for single machines or notebooks or work with you to plan and implement a company-wide migration to new or revised OS software and business applications. Progent can also supply consultants and technical workers to help you to prepare for and implement a company relocation or consolidation organized to produce the least possible interruption to your business.
Progent's CISM-certified security staff can help you safeguard your Mac network through professional support offerings such as performing security tests, clean up after virus and worm penetrations, setting up firewalls, implementing secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and malware, and creating a company-wide security strategy adapted for the particular goals of your corporate network.
Progent's Linux support services offer small and mid-size businesses and developers support for managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad array of experience provides you with an easy single consulting firm to show you how to build and manage a secure and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progent provides national remote help and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft products. Remote technical support offers maximum return for your IT dollar by protecting user efficiency and shortening the hours billed for computer analysis and repair. Advanced online access tools and skilled technicians and engineers allow Progent to solve the majority of IT problems without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can make available Cisco CCIE network engineers and CISA and CISM certified security specialists to help you with the toughest system problems.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system consultants offer a range of IT support services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system design, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent network consultant can help you plan a multi-office network that makes smart use of collocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major corporations design, integrate and maintain major rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you configure Cisco products for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Progent's pricing policy is to bill for remote service and in-person visits by the minute. As a result, you owe just for delivered services. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and asks no retainer for support services delivered during regular business hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for quick fixes so you won't be tempted to allow less critical problems to fester.
Progent can assist your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent can help you in any and all phases of your migration to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Windows Hyper-V 2016 incorporates key technologies initially designed for and proven on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive migration plan, train your IT administration and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent provides high availability load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Progent offers national online technical support and troubleshooting services for companies that run networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers optimum leverage for your information technology dollar by preserving client productivity and limiting the time billed for network analysis and repair. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by going to your location. In most of cases your network issues can be dealt with by telephone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP premier security professionals to help with the toughest network problems.
Progent is organized deliver in-depth remote support for all major technical areas common to todayís small business information networks and offers an array of strategic, on-demand services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, project management for critical initiatives like site relocations oroperating system migrations, Cisco-certified experts for designing fast and robust network infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to write, enhance, or repair business applications.
Progent provides several basic kinds of Help Desk support : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals offers your customers easy access to a reliable support group with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a complete range of easy-to-administer security hardware and software to let you protect your entire information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align most closely with your business goals.
Cisco's security and remote access technology for small organizations represent a complete range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your company objectives.
Progent offers affordable online support from engineers with expertise in a wide range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers consulting support for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to install, upgrade, or maintain backup systems for a variety of architectures including on-premises, edge to datacenter, cloud-based, or a mix.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist you to install and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware.
If your company has a Sun Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole enterprise in a wide array of security topics such as security management practices, security design and strategies, access management products and techniques, applications development security, operations security, physical security, communications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that network security managers are expected to master. These accreditations provide IT management the confidence that consultants who have earned their CISM or CISSP certification have the background and knowledge to deliver world-class security support and engineering help.
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to design, deploy, manage, tune, and debug fault-tolerant, scalable connectivity environments suitable for shared public networks.
Progent's Cisco CCIE Wi-Fi network consultants can provide online or on-premises integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique office layout, building structure, and anticipated workloads.
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and safer Active Directory environment. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime.
Progent's consultants can help you with every aspect of Azure cloud integration including requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can assist your IT staff to configure and debug firewalls and VPN tunnels so your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.
Progent's Microsoft-certified network engineers can help you to assess the value of Exchange 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will offer quick ROI by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and consolidating your key communications platforms.
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation transmitted by each consultant to every client. The discipline of documenting and organizing support records results in more effective support and eliminates a slew of common problems such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
System Center 2016 Data Protection Manager offers automatic backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key workloads such as SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, deploy, administer, and troubleshoot a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity solution that spans your on-premises and cloud assets and guards any user at any location with any endpoint device.
Progent offers affordable online consulting to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide as-needed expertise to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on time and within budget.
Progent provides customers access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to know that their computer support consultants have formal training plus broad practical backgrounds so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for significantly better vendor support than is offered to uncertified consultants, allowing Progent to deliver clients a better level of IT service. In other cases, recognized credentials such as CISM or CISSP for IT security can help corporate clients to show compliance with regulatory demands by using the assistance of accredited industry professionals.
Progent delivered a wireless networking solution that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided protection against local interference.
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent has few competitors. Small companies who utilize familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
Progent's Citrix-accredited consultants can help you to evaluate the business benefits of XenServer as well as other Citrix products, and can help your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your existing XenServer deployment and help you to enhance consolidation, performance, protection, uptime, and recoverability.
Immediate Dynamics GP System Migration Consultancy
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless information management system.
Progent offers enterprise clients the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN deployments efficiently following leading practices.
Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of all sizes to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially stubborn issues, or comprehensive project management support. Progent can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progentís Technical Response Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and online secure network connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to competent experts as needed.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Progent's management team includes seasoned professionals with decades of background delivering network consulting services, technical support, and long-term IT planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management team able to provide customers with the top service value in the industry.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the heart of Cisco's collaboration solution. Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and budget-friendly online and onsite support to help businesses of all sizes to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent's consultants can help with any facet of Unified CM support and troubleshooting in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering systems for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.