Progent offers the part-time assistance of a seasoned CIO to offer a broad perspective to help you select and maintain IT solutions appropriate for your present situation and that can serve as a solid foundation for your growth. Progent's part-time Chief Information Officer services offer economic advantages to organizations trying to optimize the impact of their network investment but who are without the budget or hesitant to add one more high-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique position to offer objective recommendations along with advanced technical support for creating information solutions that match the special requirements of your business.
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and strengthening security by detecting threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent offers businesses of all sizes world-class IT online or on-premises consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security expertise for businesses ranging from the small office to the worldwide enterprise.
ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of critical data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Cisco's security and offsite access solutions for small to medium sized businesses represent a full range of manageable protection products to help protect your entire network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business objectives.
Progent offers the services of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management solution based on best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi devices running across multiple sites with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help your organization to assess the value of UniFi technology for your environment and assist you to plan, install, administer, and maintain your UniFi solution.
Progent's Windows Server 2019 disaster recovery planning consultants can assist you to plan and deploy a DR/BC system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering easy access to decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to expand the presence of your organization, manage your accounting, automate financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP support professionals to make sure you derive the full advantages of your Dynamics GP/Great Plains software.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent's Microsoft-certified Windows 2003 Server consultants offer computer support and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, integration, administration, and support offerings include network design, installation, project management, on-premises and remote network support and repair, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent’s professionals offer expertise in multiple technologies related to mobile connectivity including system architecture, Activesync, wireless security, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your company work and money by applying their wireless experience to show you how to choose and integrate mobile access solutions that make sense for your company. Progent can also optimize your network infrastructure so that mobile handhelds work better.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for implementing Microsoft SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your circumstances, offer configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Help Desk services.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop environment that improves the business impact of your information system; configure XenDesktop technology with your servers, user computers, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your network managers to follow industry leading practices to manage XenDesktop effectively.
Progent's certified ISA Server consultants have broad backgrounds developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your productivity.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine if you should move up to more current firewall products available from Cisco. Progent's Cisco technology experts can help your company plan and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security, and increase worker output by ensuring that operating systems and applications stay current, tracking licensing, and monitoring resource usage patterns to help you make informed buying decisions. Once your organization is set to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small companies a variety of cost-effective alternatives for replicating and restoring vital applications such as Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information systems to achieve a high level of fault tolerance and business continuity capability at a budget-friendly price.
Progent offers access to a senior specialist with years of experience installing, maintaining, and enhancing telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT management group, your Internet Service Provider, and your telepresence platform vendor to help your organization maximize the business value of your video conferencing ecosystem.
Progent's Cisco CCIE wireless infrastructure experts offer online or onsite integration and troubleshooting support to assist you to design, configure, update, tune, manage and debug Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific office design, building structure, and expected workloads.
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact key IT areas such as manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
If your office network mixes Sun Solaris technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your operating systems to coexist for simple management, transparent dataflow, high reliability, enhanced performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence support services include IT infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote technical help and repair, on-site technical support, and Helpdesk outsourcing.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to plan, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn issues, or full project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting any edition of Microsoft Project, Project Server, and Project Online and can provide a broad variety of cost-effective remote consulting services following proven best practices to help businesses of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Progent offers two low-cost service packages intended to enable small companies to get a professional security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized machine inside your firewall to uncover vulnerabilities to inside threats. The two security inventory services are configured and executed from a secured remote location.
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Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, training, and troubleshooting since the product's debut. Progent offers high-level support for upgrading legacy Dynamics GP deployments. Progent can assist you to design, validate, and implement an efficient migration from a an outdated version of GP to the current release of Dynamics GP.
Progent provides national online technical support and troubleshooting services for businesses that run environments powered by variants of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum return for your information technology dollar by preserving user efficiency and limiting the time billed for network repair services. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of situations your network problems can be remediated over the phone or through a mix of phone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist with the most challenging system issues.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that need critical updates, or identifying the cause of performance problems.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are based on proven virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor flexibility.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small businesses to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can assist your company to plan and validate an efficient business continuity plan that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to design, implement, and manage resilient technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus filtering, policy management, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, management and analysis tools as well as outgoing email testing to help you repair your e-mail system and specify and enforce company email policy.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect vital areas such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.