Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, manage, and support networks that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up testing labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on leading practices.
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Apple service makes it possible to offer world class support to businesses that rely on these technologies to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security strategy, streamline network management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Colocation data centers make it possible for companies to share world-class data centers for housing network equipment that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your company with all facets of your colocation strategy including choosing and moving to a colocation facility, creating system architecture, specifying required equipment, on-premises and on-line maintenance, establishing offsite system administration, and training your IT personnel.
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for legacy and modern 802.11ac Aironet Wi-Fi APs and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outdoor/industrial Aironet access points.
Cisco offers a full array of routers including routers designed to deliver the protection, performance, and reliability demanded by organizations from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent believes that clients have the right to be sure that their computer service providers have accredited training as well as broad real-world field experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications like the CCIE confers privileges for substantially superior vendor assistance than is available to uncertified service providers, enabling Progent to deliver customers a better class of IT service. In other cases, recognized certifications such as CISM or CISSP for IT security can help corporate customers to show compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Solaris family support experts provide small and mid-size companies and software developers support for managing and supporting Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a transparent arm of your IT services team.
Progent's Cisco certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available network foundation for your critical applications based on Microsoft Windows.
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and firewalls to build a seamless network infrastructure that delivers the same access, performance, security, manageability and uptime for wired and wireless clients irrespective of their location or device.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Citrix-accredited engineers can help you to evaluate the strategic benefits of XenServer as well as other Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology environment and help you to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to block ransomware or recover quickly after a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that reduces your exposure to ransomware and meets your company's needs.
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall solutions built around Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern security gateways.
Progent offers the expertise of certified consultants as well as experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
For corporations with branch offices in or any area covered by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists can provide a variety of network support services including project planning, SOX compliance, office moves, corporate security, network architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting facilities. A Progent network consultant can help you design a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Premier engineers can help large corporations plan, deploy and maintain major rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.
Progent has two decades of experience assisting small and medium-size businesses to design, install, optimize, administer, and troubleshoot information networks that incorporate at-home workers.
Progent's Co-managed Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's pool of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's Intune consultants can help you to assess the strategic case for utilizing Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to define policies, set up test environments to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune solution.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to deploy, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's certified ISA Server consultants have extensive experience developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
Progent's UNIX platform consulting experts offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of experience offers you an easy single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Microsoft certified engineers can provide offsite and on-premises consulting expertise to help your company to administer, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, online access, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring and alerts.
Progent's Microsoft certified engineers can help you to assess Windows 7 to verify application and driver compatibility and to check its speed and reliability working with your applications. Progent can also help you to assess the potential business value of moving to Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a previous release of Windows.
Progent's high availability inter-site connectivity and fault tolerant system connection engineers can help small organizations achieve fault tolerant Interoffice connectivity by means of redundant networks featuring transparent failover. Progent's CCIE engineers can plan and deploy high-availability Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers economical 24x7 interoffice networking.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your current Windows 2K Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also show you how to create, justify, and execute a plan to migrate from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot programs to reduce the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.
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Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to fix network issues before they becomes critical enough to impact network availability. Thanks to MOM, Progent can resolve incipient problems before customers know that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, security and productivity.
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration consulting support.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles away from one another. Progent's roster of seasoned network consultants can assist you to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network, and testing your DR solution to show compliance with information assurance standards and government mandates.
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support to help businesses of any size to plan, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless infrastructure for environments that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or computing device.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your changing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive line of hardware and software targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, authorization, and tracking from a graphical Web interface.
Progent has two decades of experience assisting small and mid-size companies to plan, deploy, tune, administer, and troubleshoot IT networks that support teleworkers.
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Small companies who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and efficient.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network operating system to enable you to simplify the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage networks that include a combination of Juniper's OS platforms.
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E-Mail Guard by Postini provides constantly updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard antispam and virus defense aggregation offering. Progent's certified e-mail security professionals can help you develop an email security plan that incorporates antispam and anti-virus services and policies.
Windows Server 2008 is a major step forward in making IT networks more secure and available, easier to virtualize and manage, faster, and able to provide an improved environment for web publishing. Progent can assist your business benefit fully from the improvements built into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, training, temporary staffing, monitoring, and security engineering expertise.
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Progent's certified ISA Server consulting experts have extensive experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, automate IT management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Lync Server 2010 for your business and can assist you to design and carry out an installation of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can in addition help you to perform an efficient upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and provide training and ongoing technical support for Lync and other Microsoft technologies.
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Progent provides national online help and troubleshooting services for businesses that run networks powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting provides maximum leverage for your information technology dollar by preserving user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve most network problems without wasting time and money by going to your site. In most of situations your IT issues can be remediated by telephone or via a combination of phone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the most challenging system issues.