Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Cisco's Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and control of wireless APs, optimizing wireless throughput by reducing the impact of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller solutions.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for centralized management.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of a new generation of enterprise-class programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Microsoft Windows Server 2008 is a major step forward in making information networks more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can help your company benefit fully from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, temporary staffing, monitoring, and security engineering expertise.
Progent can provide online and onsite consulting to assist your organization with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to planning and implementing an advanced BI environment. Progent's BI consultants can help your company to support your current BI system, assist you to migrate reports from a discontinued reporting product to a current one, and deliver custom online training tailored to your specific requirements. Progent’s management reporting consultants can provide expertise in all popular business intelligence reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Microsoft Exchange 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped structure. These improvements affect vital areas such as ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote support and management services for Exchange 2013.
Progent's Microsoft engineers offer in-depth support in implementing, managing and troubleshooting all versions of Project, Project Server, and Project Online and can deliver a wide range of cost-effective online support services following proven best practices to assist businesses of any size to get all the advantages of this leading project management solution. Services available from Progent include solution design, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Progent provides national online phone support and consulting services for companies who run environments based on versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support provides maximum return for your information technology budget by extending client efficiency and limiting the hours charged for network analysis and repair. Advanced remote support tools and experienced technicians and consultants combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security professionals to help you with the toughest network issues.
Microsoft Communications Server delivers Instant Messaging and presence in a scalable, world-class package featuring enhanced security, seamless integration with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, increased worker output, and better IP security. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can help your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add business value to your information network
Progent's pricing policy is to charge for remote service and on-site help per minute. As a result, you owe exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no startup charge and asks no monthly commitment for support services delivered during regular working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast repairs so you won't be tempted to permit less critical problems to stay unaddressed.
Progent's Juniper Networks-authorized network consultants can help you to design and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable you to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that incorporate a combination of Juniper's software platforms.
Progent is committed to information transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent has little competition. Small companies who utilize familiar freelance service providers or who employ internal support staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation platform for handling service requests, ticketing, responsibility, status tracking, and reporting.
Progent can provide comprehensive help for each phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management services, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, suggested vendor sourcing, pilot testing at customer site or at Progent's test facility, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's support group and end users.
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to design, deploy, manage, optimize, and troubleshoot high-availability, extensible network solutions appropriate for public networks.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX 500 or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, tune, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Progent can help you to evaluate the many subscription options available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and manage hybrid networks that transparently combine local and cloud products and services.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and local Exchange systems. This permits you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and within budget.
If your company is developing Linux-based applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual hassle of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent offers an affordable alternative for maintaining an information network that features high availability, security, and efficiency. Progent's UNIX/Linux developer support offerings include full-service network support outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring, and Helpdesk services.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
System Center Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can help you with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Progent's Sun Solaris family support services provide small companies and developers help with managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your business contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, deploy, and support a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your company needs.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in a solution that gives the highest degree of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor independence.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces important new features plus a redesigned structure. These enhancements favorably impact vital facets of IT including ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Cisco offers an extensive array of routers that includes appliances designed to provide the security, bandwidth, and reliability required by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Progent's Solaris platform support experts provide small businesses and software developers help with managing and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent’s wireless engineers can help small businesses design, choose, evaluate, configure and support secure building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless connectivity technology that align best your business needs.
Dynamics GP accounting offers analytics and reporting features that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can enable you to create reports that allow you to analyze your business more completely, converting uncooked data into valuable management information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce applications that integrate seamlessly with Dynamics GP.
Progent's certified relational database consultants can provide businesses of any size remote support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and configuration, application design and programming, management support, replication and synchronization solutions, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and webinar training.
E-Mail Guard is Progent's affordable antispam and anti-virus service that gives small companies world-class defense from spam, viruses, directory harvesting, and other forms of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed antispam and virus protection services that stop email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware technology, or data center location.
Progent provides network services for medium size businesses with 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for IT consulting expertise. The overhead and support access models of major outside support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the networks of far bigger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and 24x7 network monitoring, dramatically lowers the network support costs of a small-medium business while providing the small organization with enterprise-level support from certified, world-class consultants knowledgeable in a wide array of midsized business technologies. If your medium size company or small business is searching for levels of network help needed by a medium size organization without budgeting big-company costs, call Progent.
Progent's ProSight Virtual Hosting service offers proven virtual server technology, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete information technology outsourcing alternative that enhances network dependability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical application servers hosted in a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and maintained by Progent's computer service experts.
If your company is developing Linux-based applications in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of managing your company information system. By using smart network monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an economical way for managing an IT network that provides high dependability, security, and efficiency. Progent's Linux developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk services.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security experts. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security capabilities addressed under GIAC accreditation such as auditing infrastructure vulnerability, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.