Progent can provide affordable remote support from engineers skilled in a wide range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help your company to implement, upgrade, or maintain backup systems for a range of environments including local, remote, cloud-based, or a mix.
Progent has put together two low-cost service packages designed to allow small businesses to get a professional security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure machine within your company firewall to uncover your exposure to internal assaults. The two security inventory services are configured and run from a protected remote location.
If your office computer system combines Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a unified environment that allows all your operating systems to coexist for simple management, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and MS Windows integration assistance services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements affect vital IT areas like manageability, availability, security and compliance, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Progent's Mac support engineers can help you with a broad range of system foundation issues including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of designing, integrating, and supporting a network infrastructure that is robust, secure, efficient and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces important new features plus a redesigned structure. These enhancements affect vital areas like manageability, availability, compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.
Progent can provide access to a veteran specialist with years of hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT support group, your ISP, and your video conferencing platform supplier to assist your organization increase the strategic value of your video conferencing ecosystem.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
If your company is developing Linux-based software on a network that has MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic expertise while avoiding the constant hassle of managing your company information system. Through the use of automated server monitoring and by delivering remote and on-site support as your company needs it, Progent represents an economical solution for maintaining an IT network that provides high availability, security, and performance. Progent's Linux developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, remote and on-site support and repair, 24x7 monitoring services, and Helpdesk services.
Progent's UNIX platform consulting services offer small companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with an easy single consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline critical processes in order to get products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
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24 Hour Cisco Professional Ronald Reagan Washington Airport DCA Cisco Migration
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center offers small companies an dependable alternative to dependence on independent consultants by offering extensive technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent help, fast escalation to world-class engineers for handling the most difficult problems, service consistency and dependability, quick follow through enforced by seasoned IT service managers, a selection of easy-to-use techniques for initiating support jobs, and a high level of progress visibility enabled by ticket tracking and accessible through a web portal.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Check Point Software firewall consultants can show you how to plan, deploy, and manage firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent can also assist you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Progent is convinced that a well designed and executed information system is a pivotal factor for enabling a company's success, and Progent follows this credo in our own system environment. Progent has created a zero-downtime virtual office infrastructure that enables Progent's staff engineers and certified contractors to deliver fast and effective support, cooperate closely on complex projects, and experience professional and private growth from being a member of a dynamic company culture of personal drive and independence.
Progent delivers the help of Microsoft and Cisco-Certified network support experts to offer clients economical ways to help organizations maximize the value of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network engineers can assist you to enhance your information system's e-mail architecture, protection, availability, performance, and system management.
Progent's seasoned team of network consultants and application experts have extensive background delivering online and onsite support for businesses of any size who want to incorporate Android phones into their information systems so that users can work together from anywhere. Progent offers the breadth of skills to solve network problems that span numerous vendors and that entail a combination of older and current information technology. Progent provides cost-effective online expertise to assist you with any stage of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to resolve especially challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.
SQL Server 2016 offers major enhancements in speed, scale, security and compliance, high-availability, BOYD support, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software support.
Progent offers cost-effective remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom webinar classes for Access development and database administration.
Cisco's Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the provisioning and control of wireless access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with rapid failover, and hardening security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of any size can get a level of protection that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical services created to assist you to detect and resolve a most IT network problems before they can hurt productivity.
Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
Windows Server 2008 represents a major advance in making information networks more secure and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can assist your company benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, training, temporary staffing, network monitoring, and security expertise.
Progent’s Microsoft-certified consultants can assist you to enhance your servers or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit computing, plan an efficient migration strategy that minimizes operational disruptions, and offer economical, expert online support to aid your company to install 64-bit operating systems and applications on your current computers.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 environment to accommodate your changing business needs. Also, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity.
Progent has been providing SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 deployment.
Progent can assist companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Azure includes a wealth of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Citrix experts can assist your business to design, deploy, administer, and troubleshoot a virtual application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Progent can assist organizations of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help you to migrate from an older edition of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM environment to make sure you realize the highest possible business value.
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and repairing SCOM solutions and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small support firms who provide scant documentation or details of services done, each service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service reports sent by each staff member to each client. The practice of documenting and archiving service records results in more efficient support and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
Consultant Microsoft Dynamics GP Migration Planning
Microsoft Small Business Server is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a network consultant with real-world experience designing and building seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over 10 years of background supporting computer systems founded on Microsoft products. This expertise ensures you success in deploying, managing, and repairing network environments that incorporate the Microsoft Small Business Server package of servers and applications.
Progent's certified security consultants can help you safeguard your Apple Mac network through professional services including performing security audits, recovery from virus and worm penetrations, configuring firewalls, implementing secure remote and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the particular goals of your corporate network.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, monitor and guard your network, help with settlement negotiations with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
GIAC was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with any of the network security capabilities addressed under GIAC accreditation such as evaluating infrastructure security mechanisms, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance problems.
System Center Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, allows safe self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist you with any facet of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent’s consultants can assist you to plan and carry out a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to unify identity and access management for both onsite and cloud assets.
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic according to user class and locale. Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller solutions.
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, rationalize, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your network.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools from SentinelOne to guard endpoints and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.