Additional Topics of Interest

CCDP Certified Cisco Virtual Private Network Network Consulting
VPN Online Consulting

Cisco's security and remote connectivity technology for small to mid-size companies represent a full range of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your business goals.

MRTG Online Technical Support
Linux Network Monitoring Engineer

Nagios and MRTG are useful, Open Source monitoring utilities that run on Linux and can be used to analyze UNIX networks, MS Windows networks, or multi-OS environments in which Linux and Microsoft Windows coexist. Nagios lets system managers to track network services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to track the bandwidth through SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring experts can assist you to use both these utilities to tune and repair your computer network.

Skype for Business Web Apps Server Consultant
Skype for Business disaster recovery Engineers

Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support to assist you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.

ransomware preparedness audit Consultancy
Professional ransomware protection review

The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to collect information concerning your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your company's needs.

Remote Technical Support ProSight Remote Server Monitoring
Automated Server Inventory Online Consulting

ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to help keep your network running efficiently by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity.

Microsoft Windows Server 2008 Clustering Network Engineer
Consultant Services Windows Cluster

Progent's Disaster Recovery/Business Continuity consultants offer in-depth experience helping small and mid-size organizations to reduce network downtime by offering affordable online consulting for disaster recovery/business continuity planning, high-availability network architecture, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can assist you to plan and validate a sensible business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.

Windows and UNIX Consultants
Integration Services Windows, UNIX, Solaris

If your company has a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISM and CISSP-premier consultants can assist your entire organization in a wide array of security topics including security management practices, security architecture and models, access control systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISSP define the fundamental skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations offer executive management the assurance that consultants who have achieved their CISM or ISSAP certification have the background and theory to offer effective security management and engineering help.

Technical Support Dynamics GP Software
Integration Dynamics GP Great Plains Software

Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, customers and suppliers unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, protected server and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

Online Troubleshooting Ekahau Wi-Fi Site Debugging
Ekahau Onsite Wi-Fi Site Survey IT Services

Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, implement, tune, manage and debug a Wi-Fi solution optimized for your venue. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.

Exchange Server 2003 Troubleshooting
Exchange Server 2003 Remote Support Services

Progent's certified professionals offer technical help and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service IT outsourcing.

On-site Support Microsoft Exchange 2016 Upgrade
Microsoft Exchange 2016 Migration Planning Technical Consultant

Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

24/7 ProSight Hosting for Virtual Servers Engineers
Private Clouds for Small Businesses Consult

Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization techniques that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.

24x7x365 Consultant Linux Remote
UNIX Online Computer Consultancy Services

Progent offers national online phone support and troubleshooting services for companies that operate UNIX or Linux environments or whose information systems include a mix of UNIX and Microsoft products. Remote technical support provides optimum return for your IT dollar by preserving client productivity and shortening the hours billed for computer repair services. Sophisticated online access technology and experienced service specialists and engineers allow Progent to solve most network issues without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco CCIE network experts and CISM certified security professionals to assist you with the toughest system issues.