Additional Topics of Interest

Mid-size Company Systems Support
Small Medium Business Technical Consultant

Progent provides technical services for medium size businesses with 100 to 250 network clients. The medium size business or work group has traditionally been an overlooked part of the market for IT support expertise. The overhead and support access practices of large third-party service organizations make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and proactive server monitoring, dramatically reduces the network support expenses of an SMB while offering the mid-size company with big-company service from professional, world-class consultants knowledgeable in a broad range of midsized business network solutions. If your medium size company or small business is looking for levels of network help needed for a mid-size organization without paying big-company costs, call Progent.

Exchange Server 2016 Upgrade Computer Consulting
Online Consulting Microsoft Exchange Server 2016 Migration Planning

Progent can help you in all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

Private Cloud Virtual Datacenter Hosting Consult
Private Cloud Hosting Consultants

Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restoration. Smaller organizations can use Progent's private cloud to eliminate major capital costs for the purchase, maintenance, and management of computer hardware and facilities while benefiting world-class levels of system availability and security.

Security Architecture Consultant Services
CISSP-ISSAP Security Architecture Consultant Services

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and extensive experience with information security design. ISSAP consultants have comprehensive understanding of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.

Emergency Catalyst 802.11ax AP Upgrade Computer Engineer
CCIE Certified Catalyst AP Management Onsite Technical Support

Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

Expert Microsoft Certified Windows Server 2012 R2 Data Deduplication Online Help
24/7/365 Windows Server 2012 R2 Multitenancy IT Consultant

Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, develop a corporate-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.

Security Vulnerability Assessment Technology Professional
Network Security Assessment Consultant Services

Progent has created several security packages designed to deliver larger institutions an objective and comprehensive network security evaluation from a group of certified security consultants. All Progent's network security evaluation packages feature a collection of procedures including automated scans from within and from beyond the corporate firewall, expert analysis of scan results by accredited security consultants, creation of a report documenting the findings, plus a live concise executive summary and an in-depth live review for internal IT engineers.

MCSE Expert Certified Data Protection Manager 2016 and SharePoint Engineer
24x7 Onsite Technical Support SCDPM 2016 Upgrade

System Center 2016 Data Protection Manager provides near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, deploy, manage, and troubleshoot a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on time and within your budget.

Cisco Remote Support Onsite Technical Support
Phone Support Technology Consulting Services

For medium-size businesses who need IT support, Progent can deliver a variety of alternatives such as on-site service, remote assistance, phone-based Help Desk, round-the-clock support with remote system monitoring, emergency staffing, business relocation support, software development, and professional consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides expert on-premises support for solving network issues quickly and affordably.

Cisco VoIP IT Outsourcing Firms
Information Technology Support Cisco Router

Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, scalable connectivity solutions suitable for shared public networks.

Network Architect Help Center
CISSP Certified Security Remote Branch Office Security Consultant

For large businesses, Progent can leverage internal network support staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a transparent local extension of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field engineers and specialists to assist with a campus relocation or office move, or a system architect to help with building or using an Internet Data Center or co-location site.

After Hours Email Guard DLP Consulting Services
Professional ProSight Email Zero Hour Protection

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.