Waltham Microsoft Premier Consulting Experts
Microsoft Dynamics GP (Great Plains) Migration and Customization Consulting and Support Services
Microsoft Dynamics GP, previously called Great Plains, has a longer track record than almost any other enterprise resource planning (ERP) solution written for the Windows OS. Microsoft Dynamics GP is a proven, full-featured application and is one of the most widely used ERP systems for small and mid-size businesses, with around 50,000 active installations globally. Many businesses who have depended on Dynamics GP for years or decades have been able to postpone upgrades and maintenance long enough that they now find themselves running legacy software and rickety network infrastructure. This can be risky. Meanwhile, a common complaint we hear from prospective clients is that they have a hard time locating veteran Dynamics GP consultants to partner with for guidance on how to update their Dynamics GP ecosystem efficiently and extract the most business value out of the software.
The longer an organization attempts to make do with legacy versions of Microsoft Dynamics GP, the more complex the upgrade process tends to be. When server hardware or storage systems break down, there may be no suitable devices on the market to use as substitutes. When versions of Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security updates stop being distributed. Current editions of Microsoft SQL Server might not be compatible with your special GP customizations. Next-generation tools like Microsoft's Power BI may not be an option. Organizations considering an update of their Dynamics GP deployment can be intimidated by the number of pieces involved in the project. And the cost quoted for an upgrade may be astronomical.
Dynamics GP Migration and Customization Expertise Available from Progent
Progent has supported Dynamics GP and Great Plains for more than two decades, and Progent's tested experts have provided advanced and affordable online integration consulting for Windows-based networks to businesses in every state in the U.S. By offering in-depth familiarity with all releases of Dynamics GP as well as world-class system integration skills, Progent is ideally suited to make sure your Waltham, Massachusetts business get the most out of GP/Great Plains.
We become partners with our clients and begin by listening to their needs. After gaining familiarity with the IT environment and the areas for improvement we make our recommendations. Recommendations can include an upgrade to a newer and supported release of Microsoft Dynamics GP, simple user education, complete platform and specific module implementation including 3rd-party products offered by a wide array of suppliers that have published add-ons to Microsoft Dynamics GP, custom integrations with other critical business applications within your company, custom report creation, and system evaluations to determine whether GP is being used to its fullest. Our objective with every Microsoft Dynamics GP engagement big or small is to optimize strategic value and control expense.
Progent's consultants can assist your Waltham, Massachusetts business in every phase of your Microsoft Dynamics GP migration or enhancement initiative including:
- Deployment Review
Review at what modules and features of Dynamics GP you are now running and discuss additional features available on the product that might be suitable for your organization. - Upgrade Design and Scheduling
Develop a comprehensive upgrade plan and timetable that minimizes business disruption. Schedule solution validation, production upgrade, and training. Identify customizations and add-on products. Anticipate and manage compatibility issues. - Pilot Testing
Design and configure a test system for proving the migration process. - Environment Updates
Back up databases and dictionaries, eConnect automation, and GP Integration Manager database. eMigrate Dynamics GP to the current version to ensure ongoing support from Microsoft and to make all current features available to your business. Upgrade SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library (pstl). Prepare data and execute scripts to address documented issues. - Custom Reporting
Develop reports and or custom dashboards for private as well as external consumption. Deploy SQL Server Reporting Services and integrate Microsoft Dynamics GP with Power BI for self-service reporting and for aggregating data from multiple local and external sources. - Education
Provide one-on-one or group training for existing and new users of Microsoft Dynamics GP. - Support
Provide a single point of contact for support to deliver consistent and affordable handling of problems thanks to close understanding of your particular situation.
Progent can provide the support of seasoned consultants who have been creating working Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the jobs you require directly instead of managing less knowledgeable consultants or internal staff. Key areas where Progent's consultants can deliver Dynamics GP expertise include:
- Guidance
Recommend the deployment of software modules included with the basic GP platform but are not now being utilized. Also, recommend third-party products written specifically for Microsoft Dynamics GP to deliver features that GP doesn't offer. - Integrations
Create custom integrations between Dynamics GP and other strategic applications to avoid duplicate entry and increase accuracy. - Customizations
Build big and small customizations that run with Dynamics GP to handle various business functions not addressed by out-of-the-box GP modules or external add-ons.
Progent can assist you to enhance your network infrastructure to support Microsoft Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid environment. Network infrastructure services provided by Progent include:
- Requirements assessment and IT asset inventory
- Network architecture design and deployment (on-premises, private or public cloud, or hybrid)
- Configuring firewalls and remote connections and creating security policies
- Managing Apple iOS, Android, and Windows mobile devices
- Developing high-availability (HA) solutions
- Integration with PaaS and IaaS services such as Office 365
- Disaster recovery and business continuity planning
- Performance optimization
A modern Dynamics GP ecosystem includes multiple software platforms, local network infrastructure resources, and cloud services integrated into a seamless enterprise resource management solution. For more than 20 years, Progent's consultants have delivered remote and onsite help from Microsoft-certified professionals including Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server developers, Exchange integration consultants, Microsoft Office experts, and SharePoint Server integration consultants. Progent's consultants have worked with these products from their initial versions to their latest versions, and Progent can help with cloud SaaS options by providing Office 365 integration services, Exchange Online support, and SharePoint Online deployment and development expertise.
Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network consultants, Windows Hyper-V integration consultants, and VMware virtualization consultants. This background with strategic IT platforms saves time and expense when guiding businesses through every phase of updating their older Dynamics GP deployment. Progent also offers the support of senior cybersecurity and information assurance engineers, disaster recovery planning experts, application developers, hybrid cloud integration consultants, and database administrators who can assist you to plan, implement, and maintain a productive Microsoft Dynamics GP solution.
Progent's Consulting Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
To learn more about Progent's online and onsite support expertise in Waltham, Massachusetts for Dynamics GP/Great Plains ERP product family, see:
- Microsoft Dynamics GP Support Expertise
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- MS Dynamics GP/Great Plains Features and Benefits
- Expertise with MS Dynamics GP Reporting
- Dynamics GP Custom Development
To download a datasheet about the consulting support offered by Progent for MS Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Migration Services
If your Waltham, MA business is looking for a Microsoft Dynamics GP/Great Plains deployment consultant or application programmer, phone
An index of content::
On-site Support VPN
Remote Access Specialist
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco’s security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to expand with your changing business needs. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete family of products aimed at eliminating data theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and accounting from an easy-to-use Web interface.
Check Point ZoneAlarm Intrusion Detection
Check Point Series 80 Security Audit Services
Progent's Check Point experts can help you choose and deploy Check Point Firewall and VPN utilities and appliances powered by Check Point Software's technology to provide an affordable and efficient security defense for your IT network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a single stop for continuing technical support, administration, education, and design services.
Top Ranked Network Consultant Small Company
Small Office Support and Help
If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from dependence on single freelance consultant while giving you affordable and reliable access to high-quality network support. By providing network support service when you need it, providing advanced knowledge for key technologies, offering unique support such as automated network monitoring, and billing only for services you use, Progent gives you an affordable way for optimizing the profitability of your small office information system. Progent is the smart way for small businesses to build and maintain a reliable and secure information system and to have quick access to the experienced help ordinarily restricted to enterprises who are able to support a large internal IT group.
SCCM 2007 Application Deployment Consulting
Integration Support System Center 2007 Configuration Manager
Progent can assist your business to maintain System Center 2007 Configuration Manager to streamline administration, improve compliance, and increase worker output by ensuring that critical applications are always up to date, tracking product licenses, and reporting usage patterns to help you make informed purchasing decisions. Once your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement a smooth move to SCCM 2012.
Consult Information Risk Assessment
Specialist Web Application Security Testing
Progent offers several security packages intended to deliver larger enterprises an objective and comprehensive network security audit from a group of certified security engineers. All Progent's network security assessment packages incorporate a suite of procedures like automated scans from inside and from outside your network firewall, professional analysis of results by accredited security engineers, creation of a report documenting the results, plus a live concise executive summary and an in-depth interactive review for internal network managers.
Remote Troubleshooting Windows 2003 Server
Computer Consultant Microsoft Windows Server 2012
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad knowledge in planning and integrating seamless, end-to-end network technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent’s consulting services can help you with planning, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your IT system. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Award Winning Exchange 2013 DAG Professionals
Top Quality Exchange 2013 Management Support and Setup
Microsoft Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and management services for Microsoft Exchange 2013.
At Home Workforce Helpdesk Services Online Help
Remote Workforce Helpdesk On-site Support
Progent can provide small and mid-size companies supplemental or fully outsourced Help Desk call center services for at-home employees.
Employment FAQ about Telecommuting Microsoft Consultant
Q and A about Recruiter Cisco Consultant Telecommuter Job
For replies to frequent enquiries about being employed by Progent, visit Employment at Progent Q&A.
Skype for Business Back End Server Consulting Services
Skype for Business Instant Messaging Consultants
Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to assist you to maintain and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Microsoft Experts SPS IT Consultants
SharePoint Server Support Outsourcing
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server offers a central location for your workers or clients to access, organize, distribute and interact with relevant data, files, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Top Quality Juniper SRX240 Router Evaluation
Juniper SRX Series Router Cybersecurity Tech Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Management Team IT Consulting Group
Progent Management Computer Consulting
Progent's management team consists of industry veterans with years of background delivering network consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent has assembled a management staff able to provide businesses with the best service value in the industry.
SQL Server 2016 Express Online Help
SQL Server 2016 R Services Troubleshooting
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, uptime, mobile computing support, plus integrated BI. New features include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to assist businesses of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.
Open Now ProSight Virtual Hosting Services
Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in an environment that gives the highest degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are built on mature virtualization platforms that allow small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
wireless IP phones and Cisco Unified Communications Manager Consultant
IT Services Wi-Fi IP phone integration
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for professionals who are on the move within office, hospitality, retail or other environments where management wants user endpoints that provide more control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune numerous components of your wireless infrastructure including APs, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help you create and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Microsoft Windows Server Essentials Technology Professional
Windows Server Essentials Dashboard Remote Support Services
Windows Server Essentials is a value-priced, versatile operating system that allows small businesses to transition from the older physical on-premises datacenter to the modern hybrid networking model that combines both local and cloud-based resources. Progent's consultants can provide cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of migrating to WS 2012 R2 and adopting a hybrid local/cloud model for your computing environment. Progent can provide comprehensive project management support to help you design and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.
System Center 2016 and Linux Integration Consultant
Online Help System Center 2016
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small business networks world-class reliability, security, and productivity.
Remote Workforce Video Conferencing Computer Consultant
At Home Workers Video Conferencing Computer Engineer
Progent can help small and mid-size companies to configure and troubleshoot conferencing solutions to enable their remote workforce to communicate efficiently with fellow workers and clients.
Exchange 2016 Upgrade Support Services
Exchange 2016 Upgrade Planning Specialists
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Immediate IT Training Troubleshooting
Knowledge Transfer Professionals
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on delivering high-value services where Progent faces little competition. Small companies who work with familiar independent service providers or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, secure, and efficient.
Immediate Professional Exchange 2013 Voice Mail
Outsourcing Exchange 2013 DLP
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These improvements favorably impact vital areas including ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange 2013, create an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange Server 2013.
Computer Consultants Job Opportunity
Microsoft MCSA Full-Time Jobs
Progent is hiring a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network experts who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant network architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data preservation, and VMware technology. Progent is also looking for workstation support experts, remote troubleshooting professionals, and CISSP or CISA certified security professionals. Progent is also seeking experienced managers who can perform efficiently in our high-growth, virtual office environment. Progent contracts freelance consultants with specialized knowledge and hands-on background in crucial information technology areas outside Progent's main service focus. Progent's Experts Group includes independent consultants who can provide consulting and development services for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft platforms such as Linux, Macintosh, or Solaris, or can provide world-class help in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by Progent coordinate with Progent's in-house professionals to deliver comprehensive solutions for small and midsize company networks.
ISA 2004 Enterprise Edition Server Computer Consultant
ISA 2000 Server Setup and Support
Progent’s Microsoft certified consultants provide small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can secure your IT system from attack by external and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
ProSight Remote Network Management Services
Specialists Small Business Managed IT services
Progent's ProSight family of managed IT services are intended to offer organizations who have small in-house network administration and support teams with low-cost help from world-class management platforms and technical experts. Advantages of the ProSight line of managed services include flat-rate network management costs, smart automation of common management processes, continual absorption of the latest information technology, smooth migration from legacy systems to modern solutions, close alignment of information technology with strategic objectives, access to veteran network consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Microsoft Azure Backup Expert Development
Microsoft Azure AD configuration Programming Companies
Progent's consultants can help you with any stage of Microsoft Azure integration such as requirements definition, readiness evaluation, solution design, pre-production testing, implementation, centralized management, performance tuning, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewall appliances and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
CRISC Certified Remote Technical Support
CRISC Certified Cybersecurity Network Consultant
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also help you create an affordable, fault-tolerant network solution that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
SCVMM 2016 and Windows Server 2016 Specialists
Virtual Machine Manager 2016 Online Consulting
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is intended to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi expertise.
Exchange 2013 Disaster Recovery Computer Consultant
Microsoft Certified Expert Exchange 2013 Upgrade Online Troubleshooting
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key areas like manageability, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.
Telecommuter Collaboration Network Consultants
IT Consultants At Home Workers Collaboration Software
Progent can assist small and medium-size companies to deploy collaborative solutions to make it easy for their at-home employees to engage in positive interaction with colleagues and customers.
Oracle Enterprise Manager Professionals
Cisco and Microsoft Oracle Enterprise Manager Consultancy
Progent can provide fast and affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle applications written with SQL and PL/SQL. Progent also provides support for Streams replication technologies and ASM file/volume manager.
24 Hour Full Service Outsourcing Specialists
After Hours Small Business IT Outsourcing Consult
Progent is organized deliver comprehensive online support for all technical areas associated with today’s small business IT networks and offers a variety of strategic, as-needed services including a part-time CIO to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, project management for major projects such as site relocations oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and reliable network infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot mission-critical applications.
Firepower Services On-site Support
CCIE Certified ASA and PIX Technical Consultant
Progent’s Cisco-Certified technology experts offer experienced PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, speed and reliability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent’s network consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
WatchGuard Firebox M4600 Firewall Firewall Network Install
WatchGuard Firebox T35 Firewall Auditor
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Aironet Wireless AP Technical Support
Integration Aironet 3600 Access Point
Progent's Cisco certified wireless networking experts can provide economical remote and on-premises support for legacy and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to design and maintain wireless environments that include indoor and outdoor/ruggedized Aironet APs.
24x7x365 Microsoft and Cisco Certified Expert Supplemental Help Desk Remote Support Services
Service Desk Sharing Support
Progent's Standard Help Desk Services provide a complete service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are provided at a significant discount from Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
Urgent IT Consulting CIO
CIO Support Services
Progent can provide small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business operations so they match more closely with your corporate objectives. Your business can create and implement a well thought out IT plan without absorbing the expense of a full-time senior IT executive.
24x7 HelpDesk IT Consultants
Support and Integration Help Desk Process
The Help Desk Call Center support model used by Progent gives small and midsize businesses an efficient alternative to reliance on freelance service individuals by offering extensive technical knowledge accessible to multiple engineering teams, optional 24x7 availability of urgent assistance, escalation capability to world-class experts for solving even the most complex problems, support consistency and dependability, prompt follow-up overseen by seasoned IT service managers, a variety of convenient mechanisms for initiating support jobs, and excellent process visibility made possible by trouble ticket updates and accessible through a web portal.
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