West Palm Beach Microsoft Premier Consulting and Support
Microsoft Dynamics GP (Great Plains) Migration and Enhancement Consulting Services
Microsoft Dynamics GP, previously called Great Plains, has a longer heritage than almost any other ERP platform written for the Windows OS. Microsoft Dynamics GP is a mature, feature-rich product and is one of the most widely used ERP platforms for SMBs, with around 50,000 active customers globally. A number of businesses who have depended on Dynamics GP for years have managed to defer upgrades long enough that they now find themselves running legacy software and rickety network infrastructure. This is risky. Meanwhile, a recurring complaint we hear from new customers is that they have trouble finding experienced Dynamics GP consultants who can provide in-depth knowledge about how to update their Dynamics GP environment efficiently and derive the most benefit from the software.
The longer an organization attempts to make do with outdated releases of Microsoft Dynamics GP, the more complex the upgrade process tends to be. If physical host servers or disk systems fail, there may be no equivalent devices on the market to use as substitutes. When releases of Microsoft Windows Server used to host Dynamics GP arrive at end-of-support (EOS) status, vital security updates stop being distributed. Current editions of Microsoft SQL Server might not be compatible with your important GP customizations. Innovative products such as Power BI may not be an option. Organizations considering an update of their Dynamics GP deployment can be overwhelmed by the number of pieces involved in the puzzle. And the cost suggested for a migration may seem astronomical.
Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for over two decades, and Progent's tested experts have delivered high-level and affordable online integration consulting for Windows-powered networks to businesses in every state across the U.S. By offering in-depth experience with all releases of Dynamics GP as well as world-class network integration talent, Progent is uniquely suited to help your West Palm Beach, Florida business get the most out of GP.
We partner with our clients and begin by understanding their needs. After gaining an understanding of the IT environment and the areas for improvement we make our suggestions. Proposed services may involve a migration to a newer and fully supported release of Microsoft Dynamics GP, simple user training, full system and individual module configuration including 3rd-party products from a wide range of vendors that have written add-ons to Dynamics GP, integration with other critical business software within your company, custom report writing, and solution evaluations to determine whether GP is being used optimally. Our objective with every Dynamics GP engagement big or small is to maximize business value and manage cost.
Progent's consultants can assist your West Palm Beach, Florida business in every phase of your Microsoft Dynamics GP migration or customization project including:
- System Review
Take a look at what modules and features of Dynamics GP you are currently running and discuss additional features available on GP that may be helpful to your organization. - Migration Design and Timing
Create a complete migration plan and timetable that minimizes business interruption. Schedule pilot testing, production upgrade, and education. Identify customizations and add-on products. Anticipate and manage compatibility issues. - Testing
Plan and implement a test system for validating the upgrade process. - Environment Upgrades
Create backup copies of databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the latest version to ensure ongoing support services from Microsoft and to make all the latest features available to your organization. Upgrade SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library (pstl). Prep data and run scripts to address known issues. - Custom Reporting
Create reports and or custom dashboards for private as well as public use. Deploy SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for combining information from multiple on-premises and remote sources. - Education
Provide individual or classroom style training for current and first-time users of Microsoft Dynamics GP. - Support Services
Act as a single contact for support to ensure dependable and cost-effective resolution of issues made possible by close understanding of your particular situation.
Progent can provide the support of top-tier experts who have been creating working Dynamics GP and Great Plains solutions since relerase 1. Progent has the skills to do the work you need directly instead of supervising less knowledgeable consultants or internal IT personnel. Key areas where Progent can deliver Dynamics GP support services include:
- Guidance
Recommend the use of software modules included with the core GP system but are not currently being used. Also, suggest third-party products written specifically for Microsoft Dynamics GP to deliver features that GP skips. - Integrations
Create special integrations between Microsoft Dynamics GP and other strategic platforms to avoid redundant data entry and improve consistency. - Customizations
Build major and simple customizations that work with Dynamics GP to handle various functions that are not addressed by standard GP modules or third-party add-ons.
Progent can assist your business to enhance your network infrastructure to accommodate Microsoft Dynamics GP for any deployment model including local, cloud-based, or a hybrid environment. Infrastructure expertise available from Progent include:
- Needs analysis and site inventory
- Network topology design and deployment (local, cloud-based, or hybrid)
- Configuring security gateways and remote connections and creating security policies
- Integrating iOS, Android, and Windows mobile devices
- Developing high-availability solutions
- Integration with PaaS and IaaS services including Office 365
- business continuity planning
- Performance tuning
A modern Dynamics GP ecosystem incorporates diverse software platforms, on-premises network infrastructure technologies, and cloud products combined into a cohesive ERP solution. For over 20 years, Progent has provided online and onsite support from Microsoft-certified experts including Dynamics GP/Great Plains integrators, Windows Server specialists, SQL Server developers, Exchange Server integration consultants, Microsoft Office experts, and SharePoint development consultants. Progent has worked with these products from their first versions to their current editions, and Progent supports cloud options by providing Office 365 integration services, Exchange Online support, and SharePoint Online deployment and development expertise.
Progent also has extensive experience delivering support from top-tier Cisco CCIE-certified network consultants, Windows Hyper-V planning and integration consultants, and VMware virtualization specialists. This experience with strategic IT platforms cuts time and costs when guiding organizations through each aspect of upgrading their older Dynamics GP environment. Progent also offers the skills of advanced cybersecurity and compliance engineers, business continuity planning consultants, application developers, hybrid cloud planning and configuration consultants, and database administrators who can assist you to design, implement, and maintain a modern Dynamics GP environment.
Progent's Support Expertise for Dynamics GP/Great Plains ERP Solutions
To find out more about Progent's online and onsite consulting expertise in West Palm Beach, Florida for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning software, visit:
- Dynamics GP Consulting Services
- Dynamics GP 2015 Consulting Expertise
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Benefits
- Expert Help with Dynamics GP Reporting
- MS Dynamics GP Custom Development
To download a datasheet about the consulting expertise offered by Progent for MS Dynamics GP/Great Plains software, click
Contact Progent for Dynamics GP/Great Plains Migration Support
If your West Palm Beach, FL business is looking for a Dynamics GP/Great Plains integration expert or application programmer, call
An index of content::
High-Availability Data Center Consultants
Fault-tolerant Data Center Specialists
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the specific needs of your company. Fault tolerant co-location sites are particularly attractive to small companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center that offers even a minimum level of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of engineering and support services.
IT Consulting VoIP
Network Engineer SPA500 Series IP Phone
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Custom Web Development Group
24-Hour MCSE Expert Certified ASP Design Firm
If you want to update your corporate web site, build internal webs for applications such as human resources or worker education, design a high-impact web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can supply talented and experienced web designers. Progent's experts can also show you how to design and maintain a safe, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.
Professional Network Health Reports
ProSight Network Health Reports Professional
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an objective assessment of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime.
Microsoft System Center Operations Manager Engineer
System Center Operations Manager Troubleshooting
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Microsoft Windows Small Business Network Consulting Companies
Microsoft Office System Migration Consulting
Progent's pricing model is to charge for phone service and on-premises help per minute. As a result, you are charged only for delivered support. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services provided during regular business hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
Clustered Server Integration Support
Specialist Zero Downtime Clustered Servers
Progent provides Windows Cluster Server support to help your business deploy fault-tolerant clustered servers that can deliver 100% operation. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By showing you how too create non-stop server clustering solutions based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows experts make sure that your high availability server clusters are set up to optimize the competitive advantage of your computer system.
Server Management Consultancy
Virtual Server Consulting
With virtual server technology, businesses can run many virtual machines on one actual server. Virtual server technology allows companies to gain all the benefits of server segmentation, but without the expense that goes with purchasing additional server equipment. Virtual servers are also the enabling technology behind private clouds, which offer important advantages including reducing the costs of hardware, facilities, and management while enhancing information security, network reliability, and recoverability. Other important server management options are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can assist you in all aspects of server virtualization and administration to allow your company to contain costs and save time.
Co-managed Call Center Online Help
Shared Service Desk Computer Consulting
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with professional telephone support and effective escalation capability but who must work within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.
Server Management Services
Server Virtualization IT Services
With virtual servers, businesses are able to run multiple virtual machines on one actual server. Virtual server technology allows companies to gain all the advantages of server isolation, but without the costs associated with buying additional server hardware. Virtualization is also the critical technology behind private clouds, which provide important benefits including lowering the costs of capital equipment, facilities, and administration while improving data security, network availability, and recoverability. Other important server management options include server monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can assist you with all aspects of server virtualization and management to allow your company to cut expenses and save time.
Aironet 1700 Access Point Remote Support
After Hours Aironet Wi-Fi AP Management Technical Support
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide remote or onsite integration and troubleshooting support to assist you to plan, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to work with your unique workplace layout, construction, and expected workloads.
Solaris Online Network Consultants
Sun Solaris Remote Professional
Progent provides nationwide online help and consulting services for businesses that run Sun Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology budget by protecting client efficiency and shortening the time billed for network repair services. Sophisticated remote support utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help you with the most challenging system problems.
Remote Server Management Cards Consult
Dell DRAC Consulting
Remote server management cards offer network administrators full control of a server without the need for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Instruction Microsoft Word for Mac
Office Word for Mac Learning
Progent can provide one-on-one education designed for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for macOS and Mac OS X applications.
Intune App Wrapping Online Help
MCSE Expert Certified Mobile Application Management Remote Troubleshooting
Progent's Microsoft-certified Intune consultants can assist you to understand the strategic value of adopting Microsoft Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure policies, set up pilot environments to confirm the appropriateness of Intune for your environment, install Intune throughout your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Offsite Workforce VoIP Network Consultants
At Home Workers VoIP Remote Consulting
Progent can assist small and mid-size businesses to implement IP voice solutions to give their at-home workforce the advantage of seamless extensions of the company phone network.
24/7 Cisco ASA 5500-X Firewall Setup and Support
Cisco AnyConnect Integration Services
Progent’s certified Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security holes.
Computer Consulting Proxim
Building-to-building Wireless On-site Support
Progent’s wireless engineers can help small businesses plan, choose, test, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of security that matches or exceeds wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and install the wireless link technology that fit best with your company needs.
Consult Email Guard DLP
ProSight Email Data Leakage Prevention Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
SharePoint 2013 eDiscovery Center Online Technical Support
Professionals SharePoint 2013 Community Sites
Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the scope of technical knowledge to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid configuration is most sensible for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific tasks related to your SharePoint 2013 deployment.
Remote Consulting Meraki Switch Topology
Award Winning Meraki Switch Integration Technical Support
Cisco's Meraki MS line of access and aggregation switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting to assist you to design and implement a productive network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, define policies to ensure compliance, develop and validate a disaster preparedness plan, and resolve issues related to any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Urgent Meraki MR20 Access Point IT Consultants
Meraki MR53 Access Point IT Consultant
Progent's Meraki Wi-Fi access point consultants offer remote and onsite support services to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
24-7 Consulting Skype for Business Instant Messaging
24/7 Microsoft Expert Skype for Business and Cisco Unified Communications Consultant Services
Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint and Office desktop or Office 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer online and onsite support to help your company to manage and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Linux Online Specialist
UNIX Online Small Business Computer Consulting Services
Progent provides national remote technical support and consulting services for companies who operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online network consulting offers optimum leverage for your IT budget by extending client productivity and shortening the time billed for network repair services. Sophisticated online access technology and skilled technicians and engineers allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of phone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISSP certified security specialists to assist you with the most difficult system issues.
Consulting for Service Providers Remote Support
Support for IT Service Providers Troubleshooting
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a transparent extension of your IT services staff.
Emergency Solaris Integration Support
24x7 Consult UNIX
Progent's Solaris platform consulting services provide small companies and software developers support for administering and supporting Sun Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience provides you with an easy single consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Experts Server Monitoring IT Consulting
Microsoft System Center Operations Manager Setup and Support
Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of all sizes can get a level of network stability that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost service packages created to help you to detect and resolve a an array of IT network problems before they can impact productivity.
Windows 2008 R2 Support
Windows Server 2008 DirectAccess Professional
Windows Server 2008 R2 offers high levels of speed, security, availability, scalability, and flexibility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver affordable remote engineering, troubleshooting, and education services to help your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Windows SharePoint Services Support Outsourcing
SharePoint Server 2003 Support and Help
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently coordinating people, teams and information. SharePoint offers a central location for your employees or customers to connect to, organize, share and manipulate relevant data, documents, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to manage your current SharePoint solution or migrate to the current release of SharePoint.
ProSight VM Hosting Specialists
Top Ranked ProSight Virtual Server Private Cloud Hosting Consultancy
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization technologies that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, system support, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Setup and Support Support Desk Sharing
Support Virtual Helpdesk
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Support services are provided at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.
Support and Help Microsoft LCS Server Instant Messaging
Live Communications Server Support and Setup
Microsoft Office Communications Server provides Instant Messaging and presence in an extensible, world-class solution offering advanced protection, seamless integration with other Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers cost savings and elevated operational efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add business value to your IT system
Top Rated macOS and Windows Support and Help
Network Engineer Microsoft Lync for Mac
Microsoft Office for Mac allows Mac users to run the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.
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