West Palm Beach Microsoft Gold Certified Consulting and Support
Microsoft Dynamics GP (Great Plains) Migration and Enhancement Consulting Services
Dynamics GP, previously called Great Plains, has a lengthier history than almost any other enterprise resource planning (ERP) platform written for Windows. Microsoft Dynamics GP is a proven, full-featured application and is one of the most popular ERP platforms for small and mid-size businesses, with around 50,000 active customers globally. Many organizations who have depended on Dynamics GP for years have managed to defer upgrades and maintenance long enough that they now find themselves using seriously out-of-date software and outmoded network infrastructure. This can be risky. At the same time, a common theme we hear from new clients is that they have trouble locating experienced Microsoft Dynamics GP experts who can provide guidance on how to upgrade their Dynamics GP system efficiently and get the maximum benefit out of the application.
The more an organization tries to limp along with outdated releases of Dynamics GP, the more challenging the migration process tends to be. If physical host servers or storage systems break down, there could be no equivalent devices available to use as substitutes. When versions of Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, critical security updates are no longer released. The latest editions of Microsoft SQL Server may not work with your important GP customizations. Innovative products like Power BI may not be an option. Organizations investigating an update of their Microsoft Dynamics GP environment are often intimidated by the volume of pieces involved in the puzzle. And the price tag suggested for an upgrade may be astronomical.
Microsoft Dynamics GP Upgrade and Enhancement Expertise Offered by Progent
Progent has offered support for Dynamics GP and Great Plains for more than 20 years, and Progent's seasoned experts have provided advanced and economical online consulting for Windows-powered environments to organizations in every state in the U.S. By offering deep familiarity with all editions of Dynamics GP as well as world-class network integration talent, Progent is ideally qualified to make sure your West Palm Beach, Florida business get the most out of GP.
We partner with our clients and begin by listening to their needs. After gaining familiarity with the IT environment and the areas needing improvement we provide our recommendations. Recommendations may include a migration to a more current and fully supported release of Dynamics GP, basic user training, full system and specific module implementation including 3rd-party modules from a wide range of suppliers that have written add-ons to Dynamics GP, custom integrations with other critical business applications used by organization, custom report creation, and solution evaluations to assess whether GP is being used to its fullest. Our goal with each Microsoft Dynamics GP project big or small is to optimize strategic value and minimize cost.
Progent's consultants can help your West Palm Beach, Florida company in every facet of your Microsoft Dynamics GP migration or customization initiative including:
- Deployment Assessment
Review at what modules and features of Dynamics GP you are now running and discuss other capabilities of the product that may be helpful to your organization. - Upgrade Planning and Scheduling
Create a complete upgrade plan and schedule that minimizes business interruption. Plan for pilot testing, live deployment, and education. Identify customizations and add-on products. Anticipate and resolve integration problems. - Testing
Plan and implement a test environment for proving the migration project. - Environment Upgrades
Back up databases and dictionaries, eConnect automation, and Microsoft Integration Manager database. eMigrate Microsoft Dynamics GP to the latest release to ensure ongoing support services from Microsoft and to make all current features accessible to your business. Upgrade SQL Server and compatibility levels for all associated databases. Configure services from the Professional Services Tools Library. Prep data and execute scripts to resolve known issues. - Custom Reporting
Create reports and or custom dashboards for private and public consumption. Deploy SQL Server Reporting Services (SSRS) and integrate Microsoft Dynamics GP with Microsoft Power BI for on-demand reporting and for aggregating information from diverse local and remote sources. - Education
Provide one-on-one or classroom style training for existing and new users of Microsoft Dynamics GP. - Support
Act as a single contact for support to ensure consistent and affordable handling of issues made possible by familiarity with your particular situation.
Progent can provide the help of top-tier experts who have been developing working Microsoft Dynamics GP and Great Plains environments since version 1. Progent can do the jobs you need directly instead of supervising less experienced consultants or in-house IT personnel. Key areas where Progent's consultants can deliver Microsoft Dynamics GP support services include:
- Recommendations
Recommend the use of modules included with the basic GP system but are not now being used. In addition, suggest third-party add-ons written exclusively for Microsoft Dynamics GP to deliver features that GP skips. - Integrations
Build special connections between Dynamics GP and other business applications to avoid redundant data entry and increase accuracy. - Customizations
Build big and small customizations that work with Microsoft Dynamics GP to handle various business functions that are not handled by out-of-the-box GP modules or external modules.
Progent can help you to enhance your network infrastructure to accommodate Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid environment. Infrastructure services provided by Progent include:
- Needs assessment and IT asset inventory
- Network topology planning and deployment (local, private or public cloud, or hybrid)
- Configuring security gateways and VPN connections and creating security policies
- Integrating iOS, Google Android, and Windows mobile devices
- Creating high-availability environments
- Integration with public cloud services such as Microsoft 365
- Disaster recovery planning
- Performance optimization
An optimized Dynamics GP environment incorporates multiple application platforms, on-premises network infrastructure technologies, and cloud services integrated into a seamless enterprise resource planning solution. For more than 20 years, Progent has provided online and onsite help from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Exchange integration consultants, Microsoft Office experts, and SharePoint Server integration consultants. Progent's consultants have supported these products from their first releases to their latest editions, and Progent can help with cloud options by providing Office and Microsoft 365 consulting, Exchange Online integration services, and SharePoint Online migration and development expertise.
Progent also has a long history of delivering help from seasoned Cisco CCIE-certified network infrastructure consultants, Hyper-V integration consultants, and VMware virtualization specialists. This experience with strategic technologies saves time and costs when guiding businesses through every phase of upgrading their legacy Dynamics GP environment. Progent also can provide the support of senior cybersecurity and compliance experts, disaster recovery and business continuity planning experts, application developers, hybrid cloud planning and configuration consultants, and database administrators who can assist you to design, deploy, and maintain a productive Microsoft Dynamics GP ecosystem.
Progent's Support Expertise for Dynamics GP/Great Plains ERP Solutions
To find out more information about Progent's online and on-premises support expertise in West Palm Beach, Florida for Dynamics GP/Great Plains Enterprise Resource Planning software, visit:
- Microsoft Dynamics GP Consulting Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains ERP Features and Benefits
- Expert Help with MS Dynamics GP Reporting
- Dynamics GP Custom Development
To download a datasheet about the consulting support available from Progent for Microsoft Dynamics GP/Great Plains ERP software, select
Contact Progent for MS Dynamics GP/Great Plains Migration Support
If your West Palm Beach, FL business is looking for a MS Dynamics GP/Great Plains integration expert or software developer, phone
An index of content::
Expert Training Consultant
Expert Training Online Technical Support
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find services where Progent faces few competitors. Small companies who work with trusted independent service providers or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more reliable, protected, and efficient.
Power BI Dashboards Programming
Power BI Reports Design
Progent's Power BI experts can help you to design, deploy, maintain, update or debug your Power BI environment. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud, or hybrid architecture to run Power BI.
Duo Zero Trust Cybersecurity Online Technical Support
Best Duo Multi-factor Authentication Computer Consultant
Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Google Android, and other personal devices.
24x7 Microsoft SCDPM 2012 Security Specialist
SCDPM 2012 and SharePoint Consultants
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help businesses of all sizes to plan, implement, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly stubborn problems, or full project management support. Progent can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Amazon Marketplace Web Service programming Integration Companies
Top Amazon Marketplace Web Service Contract Programming Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Azure migration Programming
Azure cloud migration Reports
Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
SQL Server 2017 SSRS On-site Support
Urgent SQL Server 2017 Always On Availability Groups Support and Help
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and implement an efficient migration from your current SQL Server databases and applications to SQL Server 2017.
Information Technology Consulting Shared Service Desk
Supplemental Help Desk Engineer
Progent’s Co-managed Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your IT staff and Progent's roster of certified desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Gentoo Linux Online Support
Best Mandrake Linux Specialist
Progent's Linux consulting experts offer small businesses and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient single consulting firm to help you build and manage a protected and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Google Android patch management Consultancy
Internet of Things patch management Consultant
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices such as sensors and health monitors.
iPad Network Professionals
macOS Wi-Fi On-site Support
Progent's Mac networking consultants can help you with a broad range of system foundation issues such as network architecture, remote and mobile access, internetwork communication, protection, and new technologies including VoIP and high-speed wireless connectivity. For business networks based exclusively on Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to handle the challenge of planning, integrating, and supporting a system infrastructure that is reliable, safe, efficient and aligned with your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
24 Hour Consultants Microsoft 365 Deployment Readiness
Remote Integration Support Outlook autodiscover
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid {Microsoft 365 Exchange solution is carried out on schedule and within budget.
Microsoft CRM Computer Engineer
CRM Support and Setup
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Top Quality ProSight Email Guard Content Filtering Service Professionals
Email Guard DLP Specialist
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Exchange 2019 DAG Professional
Exchange 2019 Professionals
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
CCNP Expert Certified Meraki MS 400 Series Switch Computer Consultant
Meraki Switch and Access Point Technology Consulting Services
Cisco's Meraki MS line of access and distribution switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help your company to plan and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, set up policies to maintain compliance, create and test a disaster preparedness plan, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.
Remote GIAC Systems and Network Auditor (GSNA) Network Support Group
Checkpoint Certified Systems Engineer (CCSE) Outsourcing IT Support
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to be sure that their IT service professionals have formal training as well as broad real-world experience so that Progent's clients can engage Progent's service with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is available to non-certified consultants, enabling Progent to deliver customers a higher level of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by using the assistance of accredited industry professionals.
Firepower Information Technology Consulting
Remote Support Services Cisco ASA 5500-X with Firepower
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network ecosystems that include local offices, data centers, and cloud resources.
XenApp Application Virtualization Specialist
Virtual Windows Application Delivery Services
Progent's Citrix consultants can assist your business to design, install, manage, and support a virtual Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support experts can help you to manage and support an off-site datacenter that features high availability, advanced security, and fast recovery.
Lync Server 2013 Front End Pool Consult
Services Lync Server 2013 certificate management
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and network integrators can assist your company to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and long-term plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Largest Access Developer Firms
FRx Reports Engineer
Progent offers online and onsite consulting to assist you with any phase of business intelligence reporting from debugging or enhancing applications to designing and implementing a comprehensive BI solution. Progent's BI experts can assist you to maintain your current reporting environment, help you to migrate reports and databases from a discontinued reporting product to a modern solution, and provide as-needed remote mentoring tailored to your individual requirements. Progent’s management reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Quark Instruction
Apple Final Cut Pro Instruction
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by providing help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Consulting Google Cloud Disaster Recovery
Consulting Services Google GCP Cloud hybrid cloud solutions
Progent can provide affordable remote and on-premises consulting to assist businesses to migrate any part of their core network resources to Google Cloud Platform services. This can save time and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security.
UCS server Online Support
Unified CM clustering Remote Technical Support
Cisco Unified Communications Manager (Unified CM), originally named CallManager, functions as the core of Cisco's communications and collaboration platform. Cisco Unified CM and Unified CM Express (CME) offer a location-independent IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants offer efficient and affordable remote and onsite support to help organizations of all sizes to create and maintain CUCM environments by providing Cisco Unified Communications Manager integration and technical support services that add optimum business value. Progent's consultants can help with any aspect of Unified CM configuration and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
SQL Server 2017 Python IT Consulting
SQL Server 2017 Enterprise Remote Technical Support
Progent's certified SQL Server 2017 experts can help you to design and implement a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.
Amazon EC2 firewall integration Contract Programming
Amazon EC2 mobility Outsourced Programming
Progent can provide affordable remote consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS resources. Progent can provide as-needed consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on schedule and within budget.
DopplePaymer ransomware recovery Consulting Services
ransomware business recovery Consult
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.
WatchGuard Firebox M370 Firewall Information Technology Consulting
WatchGuard Fireware Security Group
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Active Directory Health Report Consultant Services
Active Directory Health Check Services
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability.
Microsoft Exchange Cluster Support
Windows 2008 Cluster Remote Support Services
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small and mid-size businesses to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore systems, and transparent maintenance. Progent’s business continuity experts can help you to develop and test an efficient business continuity strategy that matches your business goals and budget. Progent’s disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and multi-location data centers.
Virtual Support Desk Professionals
Support Desk Sharing Network Consultants
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution based on the top shared PSA tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
CCIE Expert Certified Jabber Online Help
Remote Support Cisco VoIP phones
Progent's Cisco-certified IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications such as Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Network Security Consultants
Wireless Security Consultant
Progent offers consulting for security analysis utilities including Microsoft Baseline Security Analyzer for performing a set of programmed network testing scans to uncover possible security gaps. Progent has broad experience with security analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can help you design security into your business processes, configure auditing tools, plan and deploy a secure system architecture, and recommend procedures to optimize the security of your network. Progent's security engineers are ready to show you how to configure a firewall, implement safe remote access to email and business applications, and install VPN. Progent's certified security experts can validate the security of web-based applications and can run comprehensive information security tests of enterprise-wide security to determine your company's compliance with key international security standards including FISMA, NIST, and ISO.
Microsoft Certified Enterprise Active Directory Network Outsource
Multi-site IT Consulting Services
For enterprises with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco system consultants offer a range of IT consulting services such as project planning, SOX compliance, office moves, enterprise security, network design, on-site or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent network architect can show you how to plan a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft Premier consultants can help major enterprises design, integrate and maintain major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and remote networking.
VMware vCloud Director vCD Engineer
Immediate VMware NSX Disaster Recovery Consulting Services
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can generate reports to verify full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly recover the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.
Biggest Network Infrastructure Health Assessment Consulting
ProSight Network Health Review Technology Professional
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and safer AD environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security standards, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and higher availability.
Consultant Services Infor SyteLine CloudSuite Doc Trak
Infor SyteLine CloudSuite Database Tuning Consultant Services
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing and service organizations to simplify complicated supply chains and streamline critical processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises services that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.
Developer Firms Amazon Marketplace Web Service integration
Amazon MWS integration Contract Development
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
24 Hour Consultancy ISA Server
ISA Server Consult
Progent's certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for information systems with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.
Exchange 2003 to Exchange 2010 Upgrade Technology Professional
Microsoft Exchange 2010 Upgrade Professionals
Progent's Microsoft-certified engineers can provide affordable online and onsite support to implement your migration to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded email environment, educate your network support team and users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing management consulting and technical support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Remote Workforce IP Voice Computer Consultants
Offsite Workers IP Voice Network Engineer
Progent can assist small and medium-size businesses to implement VoIP solutions to provide their telecommuters the benefit of seamless access to the company phone system.
SQL Server 2019 Performance Tuning Support Outsourcing
24 Hour SQL Server 2019 R Services Professionals
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a cohesive information management system.
Windows Server 2019 Clusters Sets Technology Consulting
Microsoft Windows Server 2019 Online Support Services
Progent's Windows Server 2019 disaster recovery preparedness experts can help you to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Peppercon eRIC Engineer
24-Hour Remote Management Consultants
Remote management cards give IT administrators full control of a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to deliver low-cost off-site technical help. Progent has experience with a variety of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Offsite Workers Endpoint Management Professionals
Offsite Workers Endpoint Management Support and Integration
Progent can help small and medium-size organizations to configure centralized endpoint management and monitoring platforms for administering devices used by offsite workers.
Consultants Hosting for Virtual Servers
Services Hosting for Virtual Servers
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting services are based upon proven virtualization techniques that allow small companies with multi- platform IT systems to save dramatically on the costs of capital equipment, system support, and IT administration while achieving world-class reliability and an unprecedented degree of vendor independence.
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