Progent's certified consultants can help you to test Microsoft Windows 7 to verify application compatibility and to check its performance and stability working in your environment. Progent can also show you how to estimate the potential business advantages of adopting Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to plan and execute a non-disruptive migration to Microsoft Windows 7 from a an older release of Windows.
Progent's certified security experts can perform NodeZero-powered threat assessments to verify your security defense systems and policies are correctly configured and effective.
Progent provides small businesses a pair of ultra-affordable network security inventory scanning packages that provide, at a set fee, remotely administered inventory scans of your security profile which are evaluated by expert security specialists who interpret the data collected by the scan, present objective evaluations of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping security inventory packages for external and internal security testing that are priced to meet the budgets of small companies while providing enterprise-quality assessments of your network's exposure to attack.
Progent's Cisco certified wireless networking consultants can provide affordable online and on-premises help for both legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to design and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet access points.
Progent's Microsoft-certified professionals average more than 10 years of experience delivering unified communications solutions for customers ranging from small offices to large enterprises. Progent provides affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email environments, and implement off-site and mobile email connectivity. Progent's Microsoft Exchange support services can help you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to integrate Outlook Web App for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices.
Progent can show you how to design, configure, manage, and troubleshoot a viable Wireless LAN architecture, select sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless network security strategy that is well integrated with the security plan for your entire business network.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of network experts based in the Tampa area, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover preparedness experts. Progent can also help you to design and carry out a move to the Flexential data center by providing services like planning system architecture, recommending hardware components, system setup and validation, debugging, setting up online network management, and educating your network support team.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology from SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent's certified engineers can provide remote and onsite support services to assist your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, remote access, mobile device management, wireless network design, and remote network monitoring and alerts.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Sun Solaris platform consulting services provide small companies and software developers help with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you a convenient single source to help you build and maintain a protected and reliable cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's pricing model is to bill for online service and on-premises help per minute. Consequently, you pay exclusively for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. Also, Progent applies no startup charge and asks no retainer for support services provided during regular business hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be forced to permit minor problems to fester.
Progent can help your IT team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine on-premises resources as well as one or more public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid model that combines cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of any size to assess the costs/benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business solution that meets regulatory requirements.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or modernize .NET applications quickly and affordably.
Microsoft Dynamics 365 Finance and Operations Consulting
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are designed especially for small businesses who require immediate availability of a Help Desk Service Center with professional phone support and full escalation options but who have to work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
ProSight Reporting is a growing line of in-depth reporting plug-ins created to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Linux consulting services offer small businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-based networks. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
SQL Server 2014 incorporates significant enhancements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services such as system design, configuration, management, remediation, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 deployment.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of critical devices.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Progent can help you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud resources.
Progent can help your organization to plan an upgrade to Microsoft Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Microsoft Retail Management System Technology Consulting
Progent's certified wireless networking consulting experts can help organizations of any size to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, range, density, scale, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent offers affordable remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet access points and Progent can assist you design and manage deployments of indoor and outdoor Aironet Wi-Fi APs.
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT including manageability, availability, security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, high-availability, mobile computing support, plus integrated BI. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
For small businesses interested in Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or e-mail information@progent.com.
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that need network help with the responsiveness common to with small companies but which includes effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a remote office located anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of onsite and off-site network support services and network architecture expertise.
Progent offers the temporary assistance of a veteran Chief Information Officer who can provide strategic direction to help you pick and support network solutions to match your present situation and that can be a solid basis for your growth. Progent's temporary CIO services provide financial advantages to companies trying to optimize the impact of their IT investment but who are unable or hesitant to take on one more executive-level manager to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and application software, Progent is in a unique position to provide unbiased recommendations along with advanced technical support for creating information systems that match the particular needs of your business.
Progent's wireless consultants can help small businesses plan, choose, test, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that matches or excels wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and install the wireless link technology that fit best with your company needs.
Configuration Manager automates software deployment across multiple sites, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and delivers a single control mechanism for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Progent's Cisco Meraki wireless access point experts offer remote and on-premises support services to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their location or device.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that integrates information and operations across your company, communicates seamlessly with other applications, and brings together workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a robust, secure server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's support services for patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi network customized for your facilities, providing you a WLAN that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises site survey services for confirming, tuning, and debugging an operational wireless network.
A centerpiece of Progent's NOC is its effective integration of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which facilitates automated alerts and rapid incident response.
Progent's Wi-Fi site survey services make it easy to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a WLAN that delivers the coverage, speed, density, data protection, and hand-off ability your business requires.
Progent can help your organization in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent believes that a well designed and executed network can be a vital piece for accelerating any firm's growth, and Progent follows this credo in our own network environment. Progent has built a non-stop virtual office infrastructure that enables our in-house consultants and certified contractors to deliver rapid and effective service, cooperate closely on complex jobs, and experience professional and personal maturity by acting as part of a dynamic business culture of personal drive and independence.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your critical information.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of the time spent searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to configure, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.