Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or modernize .NET apps rapidly and affordably.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix critical issues detected by SCOM 2012.
Progent's experts offer Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business networks based solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and maintaining a network environment that is available, safe, efficient and able to achieve your company's objectives.
Progent's Cisco CCIE wireless network consultants can provide online or onsite configuration and troubleshooting services to help you to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to work with your unique office layout, building structure, and anticipated workloads.
Progent provides the help of Microsoft and Cisco-Premier IT support experts to show clients affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's network engineers can assist you to enhance your information system's e-mail architecture, security, availability, throughput, and network administration.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, reducing the complexity of designing, deploying, administering, and using company data and analytical applications on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Besides offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training tailored to meet your specific requirements. Progent's experts also can help you integrate and support a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send messages, search the GAL, copy addresses, sync up appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage education.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support seamlessly between your IT staff and Progent's roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet solution.
Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These improvements affect vital facets of IT like ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online support and management services for Exchange Server 2013.
Cisco's network security and remote access products for small organizations provide a comprehensive range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align most closely with your business objectives.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Dynamics 365 Finance and Operations Technical Support
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's consulting professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience helping small and mid-size organizations to minimize system downtime by providing cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and transparent system maintenance. Progent's business continuity experts can assist your company to develop and validate an efficient business continuity plan that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, deploy, and manage resilient technologies including redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Progent's IT outsourcing services offer affordable network consulting for small companies. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or building an on-line business application, outsourcing your network engineering services can contain costs and eliminate uncertainties, allowing IT support budgets to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network architecture for your critical applications based on Microsoft Windows.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Microsoft Dynamics Business Central Setup and Support
Les Kent has a 35-year track record of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions during his time as as a network architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced online technical support. Progent can also instruct your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Mac and Windows systems into cohesive environments with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to companies that rely on these technologies to maintain their strategic advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows network.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of key processes in order to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from as-needed guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent's IT outsourcing packages provide economical network consulting for medium-size businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to increase in a more linear and controlled fashion than is feasible by amassing a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available system architecture for your critical Windows-based business software including Windows 2008, Exchange Server, and SQL Server.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed advice to solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Citrix-certified experts can help your organization to evaluate the business benefits of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and simplifying administrative tasks.
Progent offers the temporary services of a veteran CIO to offer a broad perspective to help your company select and support network technology to meet your current situation and that can serve as a solid foundation for your future growth. Progent's part-time CIO consulting services offer economic leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or unwilling to add another high-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to maintain all major OS platforms and networking technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased recommendations as well as expert technical support for developing IT solutions that fit the particular needs of your business.
If you want to revamp your production web site, build internal webs for purposes such as HR or employee education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's experts can also show you how to build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and significant experience with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all aspects of secure network architecture.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Cisco's Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, tuning wireless performance by limiting the effect of RF congestion, improving wireless uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Microsoft Dynamics 365 Finance and Supply Chain Integration Services
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises expertise, application development, and technical support support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can provide small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business processes so they match more closely with your business goals. Your company can create and install a well conceived information technology plan without absorbing the expense of a full-time senior IT executive.
Microsoft 365, previously called Office 365, is Microsoft's extensive family of productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud services are offered in an array of subscription plans intended for markets from students and home offices to enterprises. Progent can provide fast and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that transparently integrate local and cloud products and services.
Progent can help small and mid-size organizations to set up collaboration technology to allow their at-home workforce to benefit from positive teamwork with colleagues and other stakeholders.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2007 help, repair, and design services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent can help small and mid-size organizations to implement IP voice solutions to provide their remote workforce the advantage of virtual access to the company phone system.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology experts under your own brand as a seamless extension of your IT services team.