Cisco's network security and remote connection products for small organizations represent a complete line of manageable security solutions to help protect your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your company goals.
Progent's Microsoft-certified consultants can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite evaluation and migration support for Windows 10 provided by Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and end users, and ongoing technical help.
Progent's Sun Solaris platform consulting experts offer small businesses and developers help with managing and supporting Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience offers you an easy one-stop source to help you create and manage a protected and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, create pilot systems and rollout plans, integrate Windows Server 2008 with your IT environment and applications, educate your support personnel how to use new management utilities, and deliver continuing consulting and troubleshooting via low-cost options including Help Desk service and remote technical support.
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent is committed to information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Small businesses who work with familiar independent service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
Progent's Microsoft certified Consultants provide three ways to help mid-size and large organizations develop a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the numerous high-quality Help Desk application programs on the market and determine which packages may be excessively expensive, lack key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to reinforce their internal Help Desk staff for special tasks or to substitute for absent or indisposed workers.
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's ProSight family of managed IT services are designed to provide businesses who have small internal network administration and support staffs with low-cost help from world-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate IT maintenance costs, smart automation of common administrative processes, ongoing adoption of the latest technology, graceful migration from legacy systems to current solutions, improved fit between computer technology with strategic objectives, access to veteran network experts, and freeing up management to focus on business rather than fast-evolving information technology.
Progent can provide the support of certified consultants as well as seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security consultants to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed Internet gateway that acts as a one-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server provides a common location for your employees or clients to connect to, manage, distribute and manipulate useful data, documents, and applications and to interact with one another. SharePoint enables quicker and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the data theyíve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent can help you to deploy Cisco's networking technology to create a solid basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Cisco has designed an extensive product line of routers that includes routers designed to deliver the protection, performance, and reliability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
Progentís high availability network consultants offer reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, fault-tolerant Internet connection design, 24x7 data center services, and other fault-tolerant operations services to help your organization configure a 24x7 network for mission-critical applications. Progent possesses the experience to design affordable, non-stop systems by deploying the expanding suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely redundant Internet connection and efficient network load balancing.
Before Progentís MOM-based solution, network problems were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent can now fix server problems before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before customers suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class availability, safety and productivity.
E-Mail Guard is Progent's economical antispam and virus defense solution that gives small companies world-class protection against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive library of web-managed anti-spam and anti-virus services that ward off email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server platform, hardware type, or data center location.
Progent's Check Point firewall experts can show you how to design, integrate, and administer firewall solutions built around Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Progent's certified SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and design security into your business operations.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Check Point Software firewall consultants can help you plan, configure, and administer firewall environments that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent can also help you support older Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Progentís data center IT services are intended for companies with hardware housed at IDCs or data center colocation hosting sites and in need of timely on-premises service at the colo site plus off-site support from Microsoft and Cisco Premier experts. Progent offers a complete array of data center and data center and colocation support services including system topology evaluation, Windows and Linux server integration and support, troubleshooting for server and telecommunications infrastructure, design and deployment of high availability systems, defining and implementing layered security structures, firewall configuration and support, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
If your business does not need urgent remote help but expects to need assistance with your network soon, you can save time and expenses and guarantee that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or send email to email@example.com.
Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
Progentís Technical Response Center (TRC) provides national extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours phone support and online direct computer access to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed. For urgent issues, the Technical Response Center tries to answer your call for service in less than one hour.
Progent offers fault tolerant load balancing consulting covering network load balancing, load balanced program, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security plan, automate network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft-certified experts can provide a variety of network consulting services to help companies of any size to deploy, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure testing labs to assess Windows 8.1 and develop and execute Windows 8.1 migration projects based on proven methodologies.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent has been providing SharePoint support since the first product was released over a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified Internet Security and Acceleration Server support professionals can help you plan, rationalize, test, install, configure and support the any edition of ISA Server on your information system.
Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, teams and information. SharePoint provides a central location for your workers or clients to connect to, manage, distribute and manipulate relevant information, files, and software and to interact with other people. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's CISM-certified security staff can show you how to safeguard your Apple Mac environment through expert services including running security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile access, deploying automated programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific goals of your corporate information system.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, turning raw information into valuable understanding of your business.
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook.
Microsoft SQL Server 2014 incorporates major improvements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services such as system design, configuration, administration, troubleshooting, and software development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive experience with network security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.
Progent's Citrix-accredited engineers can help you to evaluate the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your current Citrix technology deployment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within campus, warehouse, retail or other environments where management requires user endpoints that offer more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and fine tune many components of your wireless environment including access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Our compensation model is based on contribution, so just like being a freelance contractor, your earnings are directly driven by your work effort. Some of our support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined calendar to follow individual pursuits such as hiking, motorcycle racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Other consultants take advantage of the chance to make major dollars via hard work and long hours. Progent completely encourages either side of the spectrum and everything in between.
If your company is producing UNIX-based software on a network that has Windows-based processors, desktops, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the constant hassle of managing your company information system. By using smart network monitoring and by delivering online and on-site support when your business needs it, Progent represents an affordable alternative for maintaining an information system that features excellent availability, protection, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and in-person support and troubleshooting, proactive network monitoring, and Help Desk Call Center outsourcing.
Progent can provide the part-time or temporary assistance of a veteran CIO who can provide a broad perspective to help you select and support network technology to meet your current situation and that can be a firm foundation for your future growth. Progent's part-time CIO consulting services offer economic leverage to organizations trying to optimize the benefits from their network investment but who are without the budget or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all leading operating systems and networking technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased advice as well as expert technical support for building and maintaining information systems that fit the special requirements of your organization.
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to assist you to maintain and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist you to design and execute a smooth Skype for Business migration.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent offers access to the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet access solution matches your business needs. Services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
If your business has a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad array of security topics including security administration procedures, security architecture and strategies, access management systems and methodology, software development security, operations security, physical security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the basic competencies and worldwide standards of knowledge that information security professionals are required to master. These certification give executive management the confidence that those who have achieved their CISM or ISSAP certification have the experience and theory to deliver world-class security support and engineering help.
Microsoft Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security. MS Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and onsite support and mediation services for your Office Communications Server deployment and can help your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add business value to your information network
Progent's Microsoft certified Consultants provide several service programs to help mid-size and large businesses create an efficient and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process analysis and improvement, management reporting, training of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the numerous top level Help Desk application programs available and determine which products might be too costly, miss key capabilities, or align badly with your company's corporate culture. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or incapacitated workers.
Progent's certified Windows Server 2003 engineers can provide computer help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and maintenance services include system planning, deployment, project management, on-site and remote technical support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.