Network monitoring typically consists of tracking a network’s resource utilization to help uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux and can be deployed to monitor multi-OS environments where Linux and Windows operate together. Progent's network support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX consulting services provide small businesses and programmers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Windows-based technology.
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), presence, web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can assist your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future goals, deploy Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management team and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing IT service expenses to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your vital business software based on Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent offers the support of Microsoft-certified engineers and seasoned database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to assist you to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional support for fixing particularly challenging problems, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to help businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless users irrespective of their location or computing device.
If your business runs a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide array of security areas such as security administration procedures, security architecture and strategies, connection control systems and techniques, software development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM and CISSP define the core competencies and worldwide standards of performance that information security managers are expected to possess. These certification provide executive management the confidence that consultants who have earned their CISM or CISSP certification have the experience and knowledge to offer world-class security management and consulting help.
Progent's certified wireless consultants can help businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet wireless access point solutions to provide the performance, range, capacity, expandability, security compliance and ease of management needed for transparent access between Wi-Fi and wired network infrastructure. Progent offers affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business design and maintain deployments of indoor and outdoor Aironet access points.
Progent’s Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP line, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the functions you currently require, with the option to add clients and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and manage Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against recognized and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent offers affordable online consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
If you are a network engineer with technical support expertise, joining Progent and working for Progent's clients will expand your skills through interaction with Progent's team of motivated, world-class consulting experts. Progent's concentration on offering network consulting and computer support to small and midsize companies will offer you the chance to consult in depth with decision makers and add significantly to the success of dynamic organizations. In addition, Progent's virtual office network provides the most advanced tools for remote service and wireless access to allow you to come up with speedy fixes when you troubleshoot business-critical problems.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that supports your IT security needs without restricting your productivity.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate critical problems uncovered by SCOM 2012.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's ProSight family of managed services are intended to offer businesses who maintain minimal in-house network support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of the ProSight line of managed services include flat-rate network maintenance costs, automation of routine management processes, ongoing adoption of new information technology, smooth transition from older systems to current solutions, close fit between information technology with business goals, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing information technology.
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet access solution aligns with your business needs. Support services provided by Progent include assessment of your existing bandwidth utilization, vendor and plan analysis and selection, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange 2007 Server.
Progent has 20 years of background helping small and mid-size businesses to plan, implement, optimize, manage, and debug IT networks that incorporate telecommuters.
Microsoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is successfully completed on time and on budget.
Progent's Microsoft-certified consultants can provide remote or onsite support to help businesses of all sizes to design, implement, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent can help companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent offers Windows Cluster Server assistance to help your company utilize high availability clustered servers that can deliver 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By helping you design fault-tolerant clustered server environments based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows engineers make sure that your zero-downtime clustered servers are configured to optimize the business value of your computer network.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess if you should move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Progent's wireless site survey and predictive modeling help you to design, implement and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and roaming ability your business needs. Wireless survey services from Progent include remote predictive analysis for designing a wireless network and on-premises site survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
Progent can provide cost-effective online support to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 including Microsoft 365 integration, mobile device management, teleworker connectivity, security and compliance, centralized deployment, and Call Center support.
Cisco's security and offsite connectivity technology for small to medium sized businesses represent a complete range of manageable protection products to let you safeguard your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.
Progent is a leader in cost-effectively delivering world-class network support to small businesses. Progent's success in addressing the network service requirements of the historically underserviced small company market is the cumulative result of key technical and operational breakthroughs that have removed a great deal of the traditional costs out of administering network support, added unprecedented technical expertise into the support mechanism, and significantly accelerated the solution process.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough examination and significant work with information security design. ISSAP consultants have comprehensive understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all phases of architecture security.
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Progent's Microsoft certified support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Dynamics GP/Great Plains allows you to expand and control your business better by offering easy access to decision-driving information and a fast return on investment. Microsoft Dynamics GP confers important business benefits including its ability to expand the presence of your organization, manage your financials, computerize financial operations, unify processes throughout your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can show you how to configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to make sure you derive the full advantages of your Dynamics GP business management system.
Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to track all business processes, sales and spending, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver custom business application development and web commerce applications that work seamlessly with Microsoft Dynamics GP.
Progent’s private cloud hosting service allows small and midsize organizations to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can use Progent’s private cloud to avoid major capital costs for the purchase, upkeep, and management of network equipment and facilities while benefiting the highest levels of network reliability and physical security.
Progent is one of the most expert information technology consulting companies for integrating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small businesses derive all the advantages of Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.
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Progent's expert solution designers and software developers can assist your company to build enhancements to Microsoft GP that address the special requirement of your organization while retaining the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a range of software development tools that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a wide range of economical remote support services to help your organization to manage your existing Microsoft Word environment or help you to upgrade to a newer release of Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, interfacing Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training sessions customized for individuals or groups.
Progent provided a wireless integration solution that enabled a school to improve productivity and avoid the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing remote locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.
Progent's Juniper Networks-certified network engineer can assist your company to plan and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide support for Juniper's premier network operating system to enable you to simplify the administration and strengthen the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain environments that include a mix of Juniper's software platforms.
Dynamics GP accounting includes analytics and reporting features that allow you to track all business processes, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that let you understand your business more completely, converting uncooked data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer custom business application development and web commerce solutions that work transparently with Dynamics GP/Great Plains.
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable process for recovering applications and services rapidly following an outage. SRM supports centrally managed and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware SRM.
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your corporate operations.
Progent can show you how to plan and execute an efficient migration to Dynamics GP so that you preserve your data, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office support, and minimize business interruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce programs that work transparently with Dynamics GP/Great Plains.
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Cisco offers a full array of routers including appliances built to deliver the protection, bandwidth, and reliability required by organizations from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
For small organizations interested in Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing alternative that improves network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical application servers supported within a secure and reliable data center on a fast, non-stop virtual server configured and supported by Progent's computer support professionals.
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless APs.
Progent's network engineers can help you to streamline desktop update and patch management by delivering expertise with management platforms like System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems.
If your company does not require emergency online support but expects to require technical services with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Progent has two decades of background assisting small and medium-size businesses to design, deploy, tune, administer, and debug IT networks that incorporate teleworkers.
Progent provides network services for mid-size businesses who have 100 to 250 network clients. The mid-size company or office has typically been an underserved segment of the market for network consulting services. The cost structures and service access practices of large outside service firms make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information network whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 server monitoring, significantly reduces the IT support expenses of an SMB while providing the small company with big-company service from professional, world-class experts knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is searching for the quality of network help needed by a mid-size organization without paying big-company prices, call Progent.
Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Exchange 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and management of server clusters that offer greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include cluster verification, easier configuration and installation, unified cluster administration, new cluster infrastructure for maximum availability, better security and quorum structure, fewer failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a business continuity plan.
Progent’s Technical Response Center (TRC) provides low-cost nationwide extended hours online support for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide extended hours telephone help and remote secure computer access to troubleshoot and resolve network problems rapidly and affordably.
Progent's certified Windows 2000 Server experts offer computer help and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and support services include network planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent's webinars provide small companies the cost savings, ease, and flexibility of web-based seminars plus the proven training techniques of expert teachers who employ sophisticated collaboration software to reproduce real-time, participatory classrooms. Progent offers webinar training for popular desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management solutions including MS Dynamics GP; plus additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified professionals have over a decade of experience delivering email support for companies that range from small businesses to global enterprises. Progent offers affordable support for all versions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange support services can assist you in planning and executing a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.