Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical errors small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.
Progent offers national remote technical support and consulting services for companies who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Mac clients a range of services including desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers maximum return for your information technology budget by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers allow Progent to solve most IT issues without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the most difficult network problems.
Microsoft Dynamics Customer Relationship Management helps small businesses build profitable client interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.
Systems Management Server 2003 provides added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and standards to manage PDAs and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, processes and technologies to keep your IT computer system safe.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support services include network design, deployment, documentation, on-site and remote support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent believes that a carefully architected and executed network is a crucial factor for enabling any company's growth, and we follow this philosophy in our corporate system infrastructure. We have created a zero-downtime virtual office infrastructure that allows Progent's staff consultants and certified contractors to deliver rapid and effective support, collaborate easily on challenging jobs, and gain from career and personal maturity by being part of an exciting company culture of personal drive and independence.
SQL Server 2014 incorporates major improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services that include planning, configuration, management, troubleshooting, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that enhances cloud integration, works with the most popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this mission-critical product.
Progent is among the most qualified information technology support companies for creating email and messaging solutions based on Microsoft Exchange 2000. Progent specializes in helping small companies derive the full advantages of Microsoft Exchange 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Progent’s Microsoft-certified experts offer companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, teams and information. SharePoint Server provides a central spot for your workers or customers to access, manage, share and manipulate useful information, files, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve created in a way that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist your organization to support your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent offers the part-time or temporary services of a seasoned CIO to provide a broad perspective to help you select and support IT technology to match your present needs and that can be a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial advantages to companies who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to add one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all leading OS platforms and connectivity technologies plus a wide range and business software, Progent is in a unique situation to offer unbiased recommendations as well as expert technical help for creating IT systems that match the special requirements of your business.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can show you how to create reports that let you track your business more effectively, transforming uncooked information into useful insights into your business.
Progent offers enterprise clients the help of a certified NetApp consultant for remote or on-premises expertise for NetApp's complete line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on leading practices.
If your business runs a UNIX, Linux, or Solaris network or a multi-OS network, Progent's CISA and CISSP-premier security specialists can assist your whole organization in a wide range of security topics including security administration practices, security architecture and strategies, access management systems and methodology, software development security, operations security, physical security, communications, infrastructure and web security, and workplace recovery preparedness. CISA and CISM define the fundamental competencies and international standards of performance that network security managers are expected to master. These certification offer IT management the confidence that consultants who have earned their CISA or CISSP qualification have the background and knowledge to deliver world-class security support and consulting help.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises help to carry out your upgrade to Exchange Server 2010, generate comprehensive documentation of your upgraded messaging system, train your IT team and users to get them up to speed quickly on Microsoft Exchange 2010, and offer ongoing administrative services and engineering help. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent can focus on providing hard-to-find skills where Progent has little competition. Small businesses who work with trusted freelance service providers or who maintain in-house support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Progent’s high availability inter-site connectivity and 24x7 system infrastructure engineers can help small companies create fault tolerant Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking.
For companies with a mix of Mac and Windows computers, there are two popular solutions for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-based PC to use Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to use Windows applications locally. Progent's Mac technology support experts can assist your organization to maintain these solutions for using Windows software on your Macs and can in addition assist your organization to assess and install third-party products for Microsoft Windows platform simulation.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for centralized management.
Key characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to buy just the components you require, a standardized architecture based on Microsoft technologies to secure your investment and offer a highly integrated environment, advanced reporting services that permit you to track all activities, income and spending and sales trends, integration with Microsoft Office to enable access to business information, the capability to process information from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to develop custom programs. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide expert GP consultants to show you how to turn the advanced features of Dynamics GP business accounting software into a high-value business solution.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite expertise, software development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive intranet solution.
Progent can help you design, configure, manage, monitor, and troubleshoot an efficient Wireless network architecture, recommend sensible components, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11x network security plan that is well aligned with the security strategy for your entire corporate network.
Progent has over a decade of background deploying, maintaining and troubleshooting the key platforms that make up System Center and can help your organization to design, install, support, and repair your System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent can help your organization to migrate to the current edition of System Center from a previous release or from another IT management platform to deliver the advantages of best-in-class provisioning, management automation, security, plus infrastructure and application performance monitoring.
For large organizations, Progent can leverage in-house network support staffs by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branch offices, Progent can act as a seamless nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, online branch office support, network design, Sarbox compliance, project planning, and top-level service for multiple location office environments based on Enterprise Windows 2003. Progent can provide field consultants and specialists to assist with a campus move or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and broad experience in planning and building effective end-to-end business technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing network solutions based on the Microsoft SBS suite of servers and applications.
Even if your company has a minimal network support staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital business applications and hardware up and running.
Windows 8.1 is designed to run on devices from smartphones and slates to engineering workstations. An abundance of new and improved features, including its touchscreen interface and signature live tiles user interface, offer a broad selection of advantages for companies who know how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive advantage from the product's various new and enhanced technologies.
Progent practices information transfer from Progent's support experts to customers. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Small companies who utilize trusted freelance service providers or who employ internal support personnel benefit when Progent transfers information about critical technology and tested processes to make their IT environments more robust, secure, and efficient.
Progent can provide the services of a certified consultant with expertise integrating technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help you to plan, install, expand, or maintain a video conferencing solution that preserves your investment and maximizes the business value of your IT system. Progent also offers the expertise of infrastructure engineers able to assist companies of all sizes to create and maintain a network that provides the speed, dependability, protection, and scalability required to accommodate your telepresence solution.
Progent's Microsoft-certified consultants offer economical online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable and safer AD implementation. Both versions also provide the long-term advantages of advanced remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with data security standards, higher utilization of IT resources, quicker problem resolution, more reliable backup and restore, and higher availability.
Small to middle size companies can now get all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier IT support professionals. With Progent's affordably priced IT support programs, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems enterprise-class reliability, security, and productivity.
Microsoft Windows Server 2008 represents a major advance in making information networks more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved environment for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering services.
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent's certified Windows Server 2003 engineers offer computer support and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and support offerings include system design, installation, project management, in-person and off-site technical support and repair, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Citrix experts can assist you to plan, deploy, administer, and troubleshoot a virtual Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and support a remote datacenter that features high uptime, enhanced protection, and fast disaster recovery.
Microsoft Windows Active Directory demands significant hands-on experience to integrate optimally across an enterprise. Progent’s Microsoft Premier engineers are experts in designing, integrating, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progent’s areas of proven competence with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and repair of failed installations of AD and AD-integrated applications.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the value of Exchange Server 2010 for your company and can assist you to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by improving your productivity, cutting the expense of equipment and support, streamlining administration, and integrating your key communications platforms.