The Contact Center service delivery model adopted by Progent's Technical Response Center offers small organizations an dependable alternative to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple support teams, optional 24x7 availability of urgent help, escalation capability to top-level experts for solving the most difficult issues, support consistency and dependability, prompt follow-up enforced by seasoned IT service managers, a variety of convenient ways for initiating support jobs, and a high level of progress transparency enabled by ticket updates and accessible via a web-based portal.
DoubleTake/Carbonite Software offers a selection of tools designed to deliver small and midsize companies a range of cost-effective alternatives for replicating and restoring business-critical applications including Exchange, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline system administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, justify, and execute a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test installations to eliminate the obstacles involved with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for network professionals without dealing with the costs and delays that come with vetting and recruiting experienced technical workers and without adding to your full-time workforce.
Progentís team of expert software programmers, database architects, and project managers can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering relational database architects and programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist clients to create, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.
Progentís Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and information. Microsoft SharePoint provides a central location for your employees or clients to connect to, organize, share and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge theyíve created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to support your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's Microsoft-certified experts can help you evaluate the business justification for deploying SharePoint 2007, consult with you on the appropriate edition of SharePoint for your circumstances, provide setup and integration expertise, help you to install MS SQL Server as a back-end database, optimize your network integrity, integrate your standard and custom application programs to work with SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk support.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and onsite consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a cohesive information management system.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Premier network experts support Ciscoís complete line of products targeted at eliminating information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Progent's pricing policy is to bill for online service and on-premises help per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent applies no minimum charge and requires no retainer for support services provided during normal business hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without adequate internal resources to configure proper test environments, the lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.
Progent is one of the most experienced IT consulting firms for integrating email systems powered by Exchange 2000. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange 2000 under common situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine if you should move up to more current firewall technology from Cisco. Progent's Cisco technology specialists can help you plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls following leading practices.
Progent's SonicWall firewall consultants can help you integrate, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate processes.
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.
Progentís Wireless Site Survey helps you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN optimized for your environment, providing you a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.
Progent's Microsoft-certified engineers offer cost-effective online support and programming services to assist you to plan, implement, administer, and maintain Microsoft SharePoint 2010 environments that can include web pages that can function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other utilities to support and improve collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that let you analyze your business more effectively, transforming uncooked data into useful insights into your business.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and patches and can produce reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and manage a DR system powered by VMware SRM.
Windows Server 2008 is an important advance in making information networks more protected and available, easier to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the improvements built into Windows Server 2008 by delivering consulting, support, training, staffing, monitoring, and security expertise.
Progentís Microsoft certified experts offer a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you can purchase only the capability you currently need, with the ability to expand users and enlarge functionality in the future. Progentís Dynamics GP/Great Plains Software support engineers can show you how to install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for using Windows-dependent software on an Apple Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-powered computer to run Windows programs and access system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac computer so that you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for running Windows applications on your Macs and can also help your company to assess and configure other products for Microsoft Windows platform emulation.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable and more secure Active Directory implementation. Both options also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the key 32-bit programs that you want to retain as well as the latest 64-bit editions of applications you wish to run.
Progent offers cost-effective online consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS resources. Progent offers occasional support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing to help you migrate to the Amazon AWS cloud on time and within budget.
Windows 8.1 is engineered to power computers from smart phones and tablets to engineering workstations. An abundance of new and improved features, including its touchscreen support and iconic live tiles GUI, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist bring your business up the learning curve with Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's various technical enhancements.
Progent's company culture will make you a better consultant by improving your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this commitment by recruiting the top consulting experts for you to operate with, providing a state-of-the-art system infrastructure, running specialized application tools to deliver the maximum quality of service, and by streamlining proven business models for finding and maintaining customers.
Cisco Unified Communications Manager (CUCM), formerly known as CallManager, is the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with unified messaging apps like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to help organizations of any size to build and maintain Unified CM environments by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent's consultants can help with any aspect of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, creating UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Remote 24x7 monitoring, automated alerts, and actionable reports are vital to preserving the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services designed to assist your company to identify and resolve a most IT network problems before they get big enough to disrupt productivity.
Progent's pricing policy is to charge for remote service and in-person help by the minute. As a result, you are charged just for delivered services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for support services delivered during regular working hours. Many support firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be tempted to permit less critical problems to stay unaddressed.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity.
Years of background with Microsoft's email technology makes Progent among the most qualified computer consulting companies in California for integrating messaging systems powered by Exchange Server 2000. Progent is skilled in helping small companies get all the advantages of Exchange Server under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Exchange Server administration.
Progent can provide one-on-one training customized for people who want to broaden their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
The server cluster technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and management of server clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, design and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a business continuity plan.
Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent offers Microsoft Windows Cluster Server assistance to help your business utilize fault-tolerant clustered servers designed to provide 24x7 operation. Clustered Windows servers for high-availability systems include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By helping you build high availability server clustering solutions around Microsoft Windows Server 2003 Cluster, Progentís Certified Windows professionals make sure that your high availability server clusters are set up to optimize the business advantage of your IT network.
By using virtual server technology, companies are able to operate many virtual servers on one physical server. Virtual server technology enables companies to enjoy all the advantages of server segmentation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is the critical technology for private clouds, which offer important advantages including reducing the costs of capital equipment, facilities, and management while improving information protection, network reliability, and disaster recovery. Other key server management options include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can help you with all aspects of server virtualization and administration to enable your business to cut expenses and conserve time.
Years of background with Microsoft's Exchange technology makes Progent among the most knowledgeable computer support companies in California for configuring messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Microsoft Exchange Server under typical scenarios such as updating from Exchange 5.5, migration from an ISP-provided or POP3 mail environment, and outsourcing your Exchange Server management.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long backgrounds developing ISA Server-based security solutions for IT networks with many offices, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can help your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, office relocations, enterprise security, network design, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can show you how to design a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major corporations design, integrate and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Dynamics GP 2010 accounting software is a comprehensive business management and analytics solution that integrates data and operations across your company, interfaces easily with other applications, and connects workers, clients and vendors unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a robust, protected server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced network support packages, small organizations can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks enterprise-class availability, security, and productivity.
Progent's pricing model is to charge for phone service and on-site visits per minute. Consequently, you pay just for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no minimum charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for fast repairs so you won't be tempted to permit simple problems to stay unaddressed.
The new ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Nexus series switches are designed to provide the speed, scale, resilience, cloud readiness, density, security and manageability needed to act as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting services to assist your business to create an optimal switch architecture, build test systems to confirm your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, set up proactive monitoring, consolidate resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities available for Cisco's Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your unique business requirements. Progentís Microsoft consultants provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide resource sharing plus integration with CRM applications.
Progent can assist companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Azure offers a wealth of public cloud services and Progent can help you to understand the benefits and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent is a pioneer in affordably delivering world-class network support to small businesses. Progent's achievement in addressing the network service needs of the chronically underserviced small business sector is the combined result of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network support, injected unmatched professional expertise into the support mechanism, and significantly accelerated the solution cycle.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to migrate from an earlier edition of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible return on investment.
Server proliferation puts pressure on IT budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and faster return on investment, more leveraged utilization of servers, simplified operations, enhanced network uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of software development or pilot testing systems from on-line systems.
If you are developing UNIX or Linux software in an environment that has MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing remote and in-person support when your company needs it, Progent offers an affordable solution for maintaining an IT system that features excellent reliability, security, and efficiency. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, proactive network monitoring, and Contact Center outsourcing.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.
Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be deployed to monitor UNIX networks, Windows systems, or mixed-OS systems where Linux and MS Windows coexist. Nagios lets network managers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's network integration consultants can show you how to utilize both these tools to tune and troubleshoot your system.
Progentís Microsoft-certified experts offer businesses of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web technology for intelligently connecting people, groups and information. SharePoint Server offers a central location for your employees or customers to connect to, organize, share and interact with useful information, documents, and software and to interact with one another. SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the information theyíve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progentís IT outsourcing services offer economical network consulting for mid-size businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing network service expenses to grow in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available system architecture for your vital Windows-powered applications including Windows 2008, Exchange Server, and Microsoft SQL Server.
Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft accounting solutions, on the expandable and familiar platform of Windows technology. Dynamics GP offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you can license only the functions you currently need, with the option to expand clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP support experts can help you deploy, customize and manage the latest version of Dynamics GP or migrate efficiently from an earlier edition.
Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact vital areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
Progent's Jabber consultants can provide online or onsite expertise to help organizations of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide advanced support for all the products, technologies and services that go into creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to copy system images, control mobile computers, and operate management utilities. In addition to advising you about ways to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and policies to manage PDAs and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security plan that incorporates standards, procedures and technologies to keep your IT network safe.
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to carry out your upgrade to Exchange 2010, produce thorough documentation of your upgraded email system, train your network support team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing administrative services and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Progent's Microsoft-Premier SQL engineers offer a range of support services to help small and midsize businesses to design, deploy, manage, and troubleshoot Microsoft SQL 2008 solutions so that they get the maximum business benefit from this state-of-the-art information management platform. Also, Progent can provide consulting expertise for system infrastructure, enterprise-wide protection, and application programming to optimize the business advantage of your information investment.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the complexity of designing, integrating, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and deploying information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Fortinet FortiGate next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet FortiGate security appliances to protect your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated devices to the latest releases. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to enable you to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent offers a wide range of cost-effective support services to assist you to install, integrate, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer onsite or remote technical support for single computers or notebooks or work with your business to plan and implement a large-scale migration to new or revised OS software and business applications. Progent can also provide engineers and technical workers to help you to prepare for and complete an office move or consolidation organized to produce minimal disruption of your productivity.
Progent's Linux consulting experts offer small businesses and developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange Server 2007.