Additional Topics of Interest

Open Now Azure and SCDPM integration Services
Microsoft Azure Storage Outsourced Programming

Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the typical errors small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.

Consultant OS X Technical Support
OS X Information Technology Integrators

Progent offers national remote technical support and consulting services for companies who operate macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Mac clients a range of services including desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers maximum return for your information technology budget by extending client productivity and shortening the time charged for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and engineers allow Progent to solve most IT issues without wasting time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security specialists to help with the most difficult network problems.

Remote Support CRM
Consultant Microsoft Dynamics CRM

Microsoft Dynamics Customer Relationship Management helps small businesses build profitable client interactions. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.

24/7 Consulting Support for Network Service Providers Professionals
Technical Consultant IT Services for Service Providers

Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a seamless extension of your network consulting team.

Exchange Server 2016 Upgrade Planning Help and Support
Microsoft Exchange 2016 Upgrade Planning Configuration

Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

Malware Forensics Remote Consulting
ProSight Behavior-based Virus Detection Professional

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats.

Onsite Technical Support SMS 2003 Upgrade
SMS Server 2003 Migration Consultant

Systems Management Server 2003 provides added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it easier to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and standards to manage PDAs and intelligent portable phones so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that includes policies, processes and technologies to keep your IT computer system safe.

Cisco IP Video phones Professional
VoIP Integration Services

Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Remote Workers IP Voice Specialist
Open Now Remote Employees VoIP Support Outsourcing

Progent can assist small and medium-size businesses to implement IP voice solutions to give their at-home workers the advantage of virtual extensions of the corporate phone network.

Windows 2000 Server IT Consultant
Windows 2000 Engineer

Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire line of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, update, and support services include network design, deployment, documentation, on-site and remote support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.