Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security managers are expected to master. It provides business management the assurance that those who have qualified for their CISM certification possess the background and knowledge to provide effective security administration and consulting consulting.
Progent's ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you prove compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.
Progent's Citrix-accredited engineers can assist you to understand the business benefits of XenServer and additional Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your existing Citrix technology environment and help you to optimize consolidation, responsiveness, security and compliance, uptime, and recoverability.
Progent offers IT support for medium size companies who have 100 to 250 system users. The mid-size business or work group has typically been an underserved segment of the market for IT support expertise. The overhead and support delivery practices of major outside service firms make them too costly for the typical small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an information network whose complexity and sophistication are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the mid-size organization with big-company support from certified, world-class experts with background in a broad range of midsized business network solutions. If your medium size organization or small business is searching for the quality of IT support needed by a mid-size organization without budgeting big-company prices, you need Progent.
Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2007 support, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate IT products to improve business operations so they match better with your corporate objectives. Your company can create and implement a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Progent's team of application experts can provide in-depth consulting, custom programming, integration help, and online training for leading business applications covering key areas including ERP, general accounting, business reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support remotely, Progent can help clients throughout the United States to avoid the lost productivity and fees related to travel and on-site activity without sacrificing the effectiveness of technical support.
If your business network mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that allows all your OS platforms to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support offerings include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's work environment will allow you to become a more capable consulting professional by improving your information technology knowledge and increasing the loyalty of your customers. Progent delivers this promise by attracting the top professional talent for you to work with, providing an advanced network and communications infrastructure, using specialized application tools to enable the maximum quality of support, and by streamlining proven operational models for finding and keeping customers.
For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco system consultants offer a range of IT consulting services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, system design, on-site or phone-based branch office support, and technical support for co-location hosting environments. A Progent network architect can help you design a multi-site network that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major corporations plan, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of the time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have some mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.
Progent's certified SonicWall firewall experts can help you configure, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build protection into your corporate practices.
Progentís Co-managed Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server solution for an array of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to design and execute test and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to deploy, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and significant experience with information security design. ISSAP consultants possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, monitor, reconfigure and debug their connectivity appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that require important software patches, or isolating performance bottlenecks.
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for specific files and emails, support for Windows CSV and for vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Progent offers enterprise customers the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN deployments quickly and affordably based on best practices.
Progent can provide affordable remote and on-premises support to help companies of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
Progent has created special network security packages designed to provide larger enterprises an independent and thorough security assessment from a team of certified security consultants. All Progent's security assessment bundles incorporate a collection of procedures like automated scans from within and from outside your corporate security perimeter, professional interpretation of scanned data by certified security engineers, creation of a paper explaining the findings, plus a live high-level executive outbrief and a detailed live review for in-house IT administrators.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by limiting the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and hardening security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Remote continuous monitoring, automated alerts, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a degree of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages created to assist your company to detect and resolve a an array of IT network problems before they can disrupt your business.
Progent's Microsoft-certified network engineers can help you to determine the value of Exchange 2010 for your company and can assist you to plan and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your key communications platforms.
If your company does not need immediate remote help but expects to need assistance with your information system soon, you can save time and money and ensure that the right IT skill will be available when you want it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to email@example.com.
The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation site or if your business is planning on moving your main or offsite backup equipment to the Herakles data center, Progent offers a variety of affordable consulting services that include colocation migration, system installation and upgrades, network optimization, comprehensive project management services, virtual server expertise, offsite monitoring, automated system management, software development, disaster recovery solutions, security evaluation, and the use of the Progent Test Lab.
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda technology.
Progent's Microsoft-certified experts can help you rationalize the business justification for implementing SharePoint Server 2007, advise you on the most sensible edition of SharePoint Portal Server for your circumstances, offer configuration and integration services, assist you to set up MS SQL Server as a supporting database, improve your network infrastructure, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint Server 2007, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
Progent's CISSP-certified network security experts can help businesses of all sizes with any aspect of IT security. Progent can help create efficient cybersecurity systems that protect a small office from modern threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources spread across multiple physical sites and public and private clouds.
Progentís Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Progent is one of the most qualified network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 under typical scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent can help your company to design and execute a smooth migration from a UNIX-powered information environment to a network powered by Windows and suited for running Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your information and minimize business disruption by developing an efficient migration strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing infrastructure, transition planning and testing, Exchange migration support, information and application transition, and processor and media transition and economization.
Progent provide organizations of any size world-class network online or in-person consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security consulting for companies varying in size from the small office to the worldwide enterprise.
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern devices.
Office 365 is Microsoft's growing suite of productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans targeted at markets from individuals and home offices to global enterprises. Progent can provide fast and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that transparently integrate local and cloud-based resources.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's consultants offer Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer environments based solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, fast and able to achieve your organization's business goals.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity environment that spans your on-premises and cloud resources and guards all users anywhere with any endpoint device.
Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of local, remote, and mobile workers. Progent's network professionals can provide cost-effective online engineering, technical support, and training services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Before Progentís MOM-based solution, network issues were approached reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend reports created by MOM, Progent can now fix system troubles before they grow to be serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, safety and productivity.