ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that all looming issues can be addressed before they can impact productivity.
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive solution that provides quick ROI and promotes improved business outcomes. Progent can assist your company to interface Office or Microsoft 365 applications with one another and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Office desktop and offers customized online training to individual users and teams.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, speed and ease-of-use that your company requires.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite integration and debugging services to assist you to design, implement, upgrade, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and anticipated workloads.
Cisco's wireless VoIP phones are industrial-grade wireless handsets designed for professionals who are on the move within campus, hospitality, retail or other venues where IT management wants user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Integration of Cisco's wireless VoIP phones usually demands that you set up and fine tune many components of your Wi-Fi environment including wireless access points, switches, wireless LAN controllers, and management software. Progent's certified consultants offer remote and on-premises support to help you build and manage a Cisco wireless VoIP phone solution by providing services that range from debugging the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with many locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your productivity.
If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your field of high-value expertise without the continual distraction of managing your company information system. Through the use of automated server monitoring and by providing remote and in-person assistance as your business needs it, Progent offers an affordable way for supporting an IT system that features excellent availability, protection, and performance. Progent's developer support offerings include full-service information technology outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring, and Help Desk Call Center support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Nagios and MRTG are powerful, free monitoring utilities that operate under Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or multi-platform situations in which the Linux OS and MS Windows coexist. Nagios lets system support engineers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the bandwidth in and out of SNMP network devices including processors, routers, and switches. Progent's system monitoring engineers can show you how to utilize both these utilities to streamline and repair your computer network.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable and safer AD environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and less downtime.
For large organizations, Progent can leverage in-house IT groups by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless local extension of enterprise IT management. Progent's enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multi-site office environments based on Enterprise Windows. Progent can provide on-site consultants and technicians to assist with a site move or branch move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine whether to move up to the latest firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and carry out an efficient migration to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless arm of your network services staff.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to plan, configure, manage and repair a BDR system built on Barracuda Backup.
Progent's ProSight portfolio of managed services are intended to offer organizations who have small in-house network administration and support staffs with affordable help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate network management costs, automation of common management processes, ongoing absorption of the latest information technology, smooth transition from older technology to current solutions, close fit between computer technology with business goals, access to seasoned network consultants, and freeing up management to concentrate on business issues rather than fast-evolving information technology.
Progent's certified security experts can run NodeZero-powered PEN tests to verify your security defense systems and policies are correctly configured and effective.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis tools by SentinelOne to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.
Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, software development, and troubleshooting support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's Microsoft-certified engineers can assist your organization to enhance your servers or workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, design an efficient upgrade strategy that reduces operational disruptions, and deliver inexpensive, professional remote help to assist you to install 64-bit operating systems and application software on your current hardware.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet security appliances to safeguard your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.
ProSight Reporting is an expanding line of real-time reporting tools created to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
If you are an information technology engineer with technical support experience, joining Progent and helping Progent's clients will enhance your abilities through collaboration with Progent's team of mutually supportive, high-output consulting experts. Progent's focus on providing network expertise and technical help to small and midsize businesses will offer you the opportunity to work in depth with business leaders and add tangibly to the success of dynamic organizations. Also, Our virtual office network offers state-of-the-art tools for off-site support and wireless connectivity to help you to deliver speedy fixes when you troubleshoot business-critical issues.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data.
Progent provides nationwide online phone support and troubleshooting services for businesses that run Apple Mac environments or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers offer Apple macOS and OS X clients a variety of IT services such as desktop support, migration to the latest version of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or migrating to iCloud. Online technical support provides maximum return for your IT budget by extending user efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote access utilities and skilled technicians and engineers allow Progent to handle most IT issues without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of phone support and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security specialists to help you with the toughest system issues.
Progent's IT outsourcing packages provide affordable network consulting for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing IT service budgets to grow in a more moderate and manageable manner than is feasible by building up a large, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available system architecture for your critical applications based on Windows.
Progent's certified security experts can perform NodeZero-powered PEN tests to verify your security monitoring and protection tools and policies are properly set up and effective.
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and protect your network, assist with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
ProSight Reporting is a growing line of real-time reporting utilities designed to work with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's certified SQL Server application programmers and database administrators can provide remote expertise to assist organizations of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that can include small office databases to VLDB applications and data warehousing.
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ProSight Reporting is a growing line of real-time reporting tools created to integrate with the industry's top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security, and boost productivity by making sure that operating systems and applications are always up to date, managing product licenses, and monitoring resource usage patterns to help you make smart purchasing choices. Once your organization is set to update your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement an efficient migration to SCCM 2012.
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda Backup.
For smaller companies, network security and compliance is excessively complex to master yet too dangerous to overlook. The world's biggest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to hide. Progent makes it economical for small and midsize companies to carry out vital IT security projects successfully by providing the benefit of billable time to the nearest minute with no minimum billing for remote help. You have the help of a world-class computer consultant to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any aspect of system security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security plan.
Progent can help your business to understand the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid networks that transparently combine on-premises and cloud products and services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and manage virtual servers to reduce IT expenses and enhance productivity.
Before Progent's MOM-based solution, network issues were handled reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend analyses created by MOM, Progent can now fix system problems before they becomes critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class reliability, safety and productivity.
Progent's pricing policy is to bill for remote service and on-premises visits by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and asks no retainer for services delivered during regular working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that extends across your data center and cloud-based assets and protects all users at any location with any device.
Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define sensible procedures and policies to manage handheld computers and smart portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
Progent's application experts offer advanced consulting, custom programming, deployment assistance, and webinar training for popular business applications covering vital areas including ERP and MRP, general accounting, management analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the U.S. to save the lost productivity and fees related to travel and on-site activity without sacrificing the high quality of consulting services.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you want to keep as well as the latest 64-bit versions of applications you plan to install.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Progent's data protection experts can assist you to design, implement and manage a backup plan built around MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by human miscues, software errors, ill-intentioned insiders, and malware attacks such as ransomware.
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by offering deep availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits including its ability to expand the presence of your company, manage your accounting, computerize financial operations, standardize processes throughout your company, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and maximize free cash flow. Progent can help you configure and manage a reliable, secure server and communications foundation to support Great Plains, and can provide expert Dynamics GP support professionals to help you reap the full benefits of your Microsoft Dynamics GP software.
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Progent can assist you to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 including planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's Microsoft-certified experts can show you how to rationalize the economic case for implementing Microsoft SharePoint 2007, advise you on the most appropriate version of Microsoft SharePoint Server for your circumstances, offer configuration and integration expertise, assist you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint 2007, design a company-wide security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.