Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent can provide Edison, New Jersey companies support from BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a modern mobile platform.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and maintenance of BlackBerry technology has grown more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry environments economically and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170		 Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004		 Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556		 Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901		 Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105		 Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054		 Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601		 Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103		 Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901		 Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, providing a single platform for handling key tasks like device deployment, updates, and deactivation and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless communication between Exchange, Groupwise, or Lotus messaging servers and BlackBerry users and allows remote synchronization.

BlackBerry BES Server Integration Help

BES Server provides a wealth of data protection capabilities starting with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to meet the specific needs of your mobile network. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and enable them remotely. Samples of these over-the-air selectable security settings include:

  • Lock down a device
  • Erase data from a lost BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable internal protection against malware

BlackBerry Enterprise Server also offers flexibility in determining how to prevent users from installing or running unsafe or unauthorized code. Progent can help you to select blocking techniques like:

  • Specify exactly what applications are permitted on the device
  • Block external applications from allocating non-volatile memory on the smartphone
  • Determine what resources third-party software can access on the BlackBerry device
  • Limit the kinds of connections third-party software running on the BlackBerry smartphone can initialize
  • Prevent all external programs from being installed or executed on the BlackBerry device

Expert BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert technical help to businesses in the Edison area or anywhere in the state of New Jersey. Progent's seasoned online consulting team has helped businesses resolve computer issues and cut support costs in every state in the United States and established a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of issues associated with BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs assessment, system design, roll-out planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Support from a BlackBerry-Qualified Professional
In order to ask Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.