Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular products for achieving mobile connectivity to email, calendars, web programs, and other vital business data. Progent offers Edison, New Jersey companies the expertise of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry solutions has grown more difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry Enterprise Server gives businesses a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs like schedules, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones have push-based access to Exchange messages and to IM-aware software through Microsoft Communications Server and Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can show you how to design, install, and maintain BlackBerry Enterprise Server so you can improve the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Professional BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are accessible online to deliver expert technical help to businesses in the Edison area or throughout New Jersey. Progent's experienced online technical support team has helped businesses resolve computer problems and cut IT service expenses in each state in the U.S. and established a large base of satisfied clients. (See Progent's client testimonials.)

Progent offers online assistance for a wide array of technologies related to BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can also help your company to resolve a wide array of problems concerning synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, IM, PC application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses low and, by resolving problems promptly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, apply permissions, install the MDS and IM, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements assessment, solution design, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which management model and equipment match your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry consultant can help you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Progent offers technical support for medium size businesses with 100 to 250 network clients. The medium size business or work group has traditionally been an overlooked segment of the market for IT consulting services. The overhead and support delivery practices of large outside service organizations make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are often comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the IT maintenance costs of an SMB while providing the small company with enterprise-level support from professional, world-class consultants with background in a broad array of midsized business network solutions. If your mid-sized organization or small business is searching for the quality of IT help needed for a mid-size office without budgeting big-company costs, contact Progent.

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    When conducting IT projects for enterprise customers, Progent follows a phased methodology driven by defined milestones so as to meet budgetary, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional implementation. All facets are recorded to provide a comprehensive description of technical services performed and to assist in downstream system support.

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    Progent's Microsoft-certified relational database consultants can provide small and midsize businesses remote DBA and programming services for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and integration, database architecture and coding, administration support, replication and synchronization solutions, storage management, performance optimization, data migration, security and compliance, backup and recovery options, problem solving, and training.

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