Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business data. Progent offers Edison, New Jersey businesses the services of BlackBerry-certified experts who can help businesses to maintain their BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small company networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has become the standard for companies of all sizes, effective deployment and support of BlackBerry solutions has become increasingly difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently resort to external support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Consulting and Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry devices, providing a single solution for controlling key tasks like device deployment, upgrades, and deactivation and also offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange Server, Novell GroupWise, or Domino email servers and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server provides a variety of security options beginning with automatic data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting levels of security to meet the specific needs of your environment. Progent's BlackBerry certified engineers can assist your company to select advanced security features and enable them wirelessly. Samples of these wirelessly selectable security settings are:

  • Lock down a BlackBerry device
  • Erase information from a misplaced or stolen smartphone
  • Lock out Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also offers flexibility in determining mechanisms to prevent mobile users from loading or executing unsafe or unauthorized programs. Progent can help you to choose protective techniques like:

  • List exactly which programs are permitted on the device
  • Block third-party programs from allocating persistent memory on the device
  • Select what functions external software can use on the smartphone
  • Limit the kinds of connections external programs running on the smartphone can establish
  • Block all third-party software from being loaded or executed on the device

Progent's Remote BlackBerry-certified Support is Fast and Economical
For businesses in Edison, New Jersey who want quick and economical access to a qualified RIM BlackBerry support professional, Progent provides efficient remote assistance from a veteran network support team who have delivered network solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote support eliminates travel costs and lets engineers solve technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional help in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also help your company to resolve a wide array of issues concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide online consulting services for small business IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses low and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, solution design, deployment strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
In order to contact Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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