Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for maintaining location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent offers Edison, New Jersey businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, effective integration and support of BlackBerry solutions has grown more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations frequently resort to outside support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


Integration Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing large collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Domino, or Novell GroupWise clients to transmit and receive emails that stay encrypted in wireless transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad selection of key administrative jobs that span from smartphone configuration and updates to mobile security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to perform key procedures not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BES Server's fault-tolerant infrastructure using VMware
  • Install BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and analyze the integrity of your BlackBerry system

How Progent Can Help Your Business to Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also help your company to resolve a wide range of issues concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in delivering countrywide remote technical assistance for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses at a minimum and, by solving problems quickly, maximizes the efficiency of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, configuring over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and install sensible security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs analysis, system design, deployment planning and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration model and physical components meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry-certified expert can help you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Expert
In order to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.