Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere connectivity to email, calendars, web-based programs, and other vital business data. Progent offers Edison, New Jersey companies support from BlackBerry-certified experts who can help businesses to maintain their BlackBerry environments or migrate smoothly to a current mobile platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for companies of any size, successful deployment and support of RIM BlackBerry technology has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry devices throughout your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.
Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.
Progent locations in the Greater New York Metro Area
||420 Lexington Ave
New York, New York 10170
|Sales Phone: 646-727-4666
Link: New York Network Support Services
||30 Broad St
New York, New York 10004
|Sales Phone: 646-969-5696
Link: New York Network Support Services
||405 RXR Plaza
Uniondale, New York 11556
|Sales Phone: 516-214-2242
Link: Uniondale Network Support Services
||317 George Street
New Brunswick, New Jersey 08901
|Sales Phone: (973) 939-0035
Link: Edison, NJ Network Support Services
||146-B Ferry Street
Newark, New Jersey 07105
|Sales Phone: 862-373-1253
Link: Newark, NJ Network Support Services
||181 New Road
Parsippany, New Jersey 07054
|Sales Phone: 973-939-0009
Link: Parsippany, NJ Network Support Services
||2 University Plaza
Hackensack, New Jersey 07601
|Sales Phone: 562-583-3336
Link: Saddle Brook, NJ Network Support Services
||1735 Market Street
Philadelphia, Pennsylvania 19103
|Sales Phone: 267-592-4430
Link: Philadelphia, PA Network Support Services
||243 Tresser Boulevard
Stamford, Connecticut 06901
|Sales Phone: 203-989-9414
Link: Stamford, CT Network Support Services
Technical Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a single platform for controlling critical tasks like smartphone installation, upgrades, and retirement and providing a strong infrastructure for security and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry handsets and supports wireless synchronization.
BlackBerry Enterprise Server includes a variety of data protection options beginning with automatic encryption of messages sent between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows excellent versatility in adjusting degrees of security to meet the special requirements of your company's network. Progent's BlackBerry authorized consultants can help your company to select advanced security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:
- Lock down a smartphone
- Wipe information from a missing device
- Lock out Bluetooth
- Activate built-in defenses against malicious attacks
BES Server also provides flexibility in determining how to keep BlackBerry users from installing or executing unsafe or prohibited software. Progent can assist you to select protective processes like:
- Specify precisely what applications are permitted on the device
- Block external programs from using non-volatile storage on the BlackBerry smartphone
- Determine what functions third-party software can use on the smartphone
- Restrict the types of connections external programs running on the BlackBerry device can establish
- Prevent all third-party software from being loaded or executed on the BlackBerry smartphone
Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Edison, New Jersey who want quick and affordable help from an authorized RIM BlackBerry consultant, Progent delivers effective online assistance from a seasoned support staff who have delivered IT solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to fix problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry solutions and can provide expert support in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition help your company to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, PC application installation, and Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry support expenses low and, by solving problems quickly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs assessment, system design, deployment planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which administration model and physical components match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can assist you to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about consulting expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.