Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once among the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other vital business information. Progent can provide Edison, New Jersey businesses support from BlackBerry-certified consultants who can help businesses to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small company networks has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of BlackBerry technology has grown more challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, provides small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help you with SQL Server 2019 development support, SQL Server 2016 management consulting, and Exchange setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Consulting Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, offering a centralized platform for handling key jobs such as smartphone installation, upgrades, and deactivation while also providing a solid foundation for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email platforms and BlackBerry users and supports over-the-air synchronization.

RIM BlackBerry BES Server Configuration Assistance

BlackBerry BES Server includes a wealth of security options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting degrees of protection to match the special needs of your environment. Progent's BlackBerry authorized consultants can assist your company to choose advanced security functions and enable them remotely. Examples of these over-the-air configurable security features are:

  • Disable a device
  • Erase data from a missing or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also provides versatility in determining how to prevent users from installing or running unsafe or unauthorized code. Progent can help you to choose blocking techniques such as:

  • List exactly what programs are permitted on the device
  • Block external programs from using non-volatile memory on the device
  • Determine what resources external software can access on the BlackBerry smartphone
  • Restrict the types of connections third-party applications running on the smartphone can establish
  • Prevent all external applications from being loaded or executed on the smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Edison, New Jersey who require fast and economical help from a certified RIM BlackBerry support professional, Progent provides efficient online assistance from a veteran network support team who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel costs and enables specialists to fix technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and offer professional help in fields such as resolving synchronization issues, configuring BlackBerry BES Server, and creating a secure, high-availability network infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless system that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and equipment meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about options for software editions, processors and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
To ask Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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    In performing consulting tasks for enterprise customers, Progent follows a phased methodology driven by specified milestones in order to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, test models, design adjustments, and professional deployment. All phases are recorded to provide a comprehensive description of IT services performed and to help in ongoing network maintenance.

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    Microsoft Certified Expert Windows Server 2003 Specialists

    Progent's certified Windows Server 2003 consultants can provide computer help and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include network planning, deployment, project management, in-person and remote technical support and repair, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.

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    Expert Microsoft Certified Windows Server Essentials Remote Web Access Consulting

    Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you design and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.

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    Firewall Configure Check Point SandBlast

    Progent's Check Point firewall experts can help you design, configure, and manage firewall solutions that rely on Check Point NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain legacy Check Point firewalls or migrate smoothly to Check Point's modern security gateways.

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    Meraki IT Services

    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for streamlined management.

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    NetApp SnapMirror Consultant

    Progent offers enterprise customers the services of a NetApp-certified consultant for remote or onsite support for NetApp's complete portfolio of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN environments efficiently based on best practices.

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    Urgent Pennsylvania Tech Consulting

    Progent's Technical Response Center (TRC) provides low-cost national after-hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer extended hours phone support and online secure network connection to isolate and repair network problems rapidly and economically.

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  • SQL 2008 Integration Microsoft SQL Server 2008 IT Consultants
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  • SharePoint 2013 Remote Consulting Edison-Somerset, NJ SharePoint Server 2010 Professional Edison-Somerset County, New Jersey
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  • Small Business Troubleshooting Cisco Experts Small Company Integration Services

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    SharePoint Web Parts Online Help

    Progent's Microsoft-certified consultants can provide affordable remote technical support and development services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop programs including Office Excel, Word, Outlook, and Visio. Progent can help your business to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Services Documentation Support and Integration

    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by every consultant to every customer. The discipline of documenting and organizing service activity allows more effective service and eliminates a variety of typical problems such as when a service customer is virtually held hostage to a consultant who won't release vital service information.

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  • Support and Help Cisco Firepower NGFW Firewalls Cisco Firepower 1000 Series Firewalls On-site Technical Support
  • Support and Integration Exchange 2007 24-Hour Exchange Server 2007 Help and Support
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  • Technology Professional Exchange 2013 Availability Microsoft Exchange 2013 Support and Setup
  • Telecommuters Guidance in Edison - Cloud Technology Consulting Experts Edison, New Jersey At Home Workers Expertise in Edison - Cloud Integration Systems Consulting Services
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  • Small Business Small Office IT Outsourcing
    Small Business Tech Consulting

    Progent is a leading innovator in economically delivering world-class network support to small businesses. Progent's achievement in handling the IT service needs of the historically underserved small business market is the combined outcome of major technical and operational innovations that have eliminated a great deal of the traditional costs out of managing network service, injected unmatched technical expertise into the support mechanism, and significantly accelerated the solution cycle.

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  • VMware vCenter Server Specialist VMware vRealize Orchestrator vRO Professionals
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  • Support Services Mission Critical IT Applications
    Server Virtualization Setup and Support

    With virtual servers, companies can operate many virtual machines on a single physical server. Virtual server technology allows businesses to gain all the benefits of server segmentation, but without the expense that goes with purchasing extra server hardware. Virtualization is the critical technology for private clouds, which offer major advantages such as lowering the costs of capital equipment, facilities, and management while improving information security, system reliability, and disaster recovery. Other useful server management technologies include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you with all areas of server consolidation and management to enable your company to contain costs and save time.

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  • Windows Server 2012 R2 Integration Specialists Edison-Mercer County, New Jersey Edison-Mercer County, New Jersey Windows Server 2016 Small Business Computer Consulting Firm
  • Windows Server 2012 R2 Storage Spaces Online Help Windows Server 2012 R2 Technology Consulting Services
  • Work from Home Employees Edison Assistance - Setup Consultants Edison At Home Workforce Integration Assistance Edison-Somerset, New Jersey
  • Work from Home Employees Edison Consulting Services - Voice/Video Conferencing Solutions Guidance Edison-New Brunswick, NJ, U.S.A. Teleworkers Assistance in Edison - Video Conferencing Solutions Expertise Edison-Piscataway, NJ, America
  • macOS VoIP Troubleshooting OS X Networking Support and Help

  • Private Cloud Integration Consultancy
    Private Cloud Services Consulting

    Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of availability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that enable small and midsize businesses with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.


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