Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most successful solutions for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Edison, New Jersey businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, provides small companies an economical solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and support BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services

Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized platform for handling critical jobs such as device installation, upgrades, and retirement and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Integration Help

BlackBerry BES Server includes a wealth of data protection capabilities starting with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in adjusting levels of protection to match the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them wirelessly. Samples of these over-the-air selectable security features are:

  • Disable a BlackBerry device
  • Wipe data from a missing or stolen smartphone
  • Lock out Bluetooth
  • Enable built-in protection against malware

BES Server also offers versatility in determining how to keep BlackBerry users from loading or executing unsecure or unauthorized programs. Progent can help you to choose blocking processes such as:

  • List precisely what programs are allowed on the device
  • Prevent third-party applications from allocating persistent memory on the device
  • Select what resources external software can access on the device
  • Restrict the kinds of connections third-party programs running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being loaded or run on the smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Edison, New Jersey who require fast and economical help from a certified RIM BlackBerry consultant, Progent delivers effective remote help from a veteran network support team who have provided network solutions to companies in every state in the country. (See Progent's client testimonials.)

Online support eliminates travel costs and allows consultants to fix technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also help you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote help for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.

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