Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web programs, and other critical business information. Progent offers Edison, New Jersey companies the expertise of BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and recoverability has become the standard for businesses regardless of size, successful deployment and support of BlackBerry solutions has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an economical alternative for incorporating BlackBerry products productively into their IT system.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, develop custom wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
(914) 662-8006 Yonkers Network Support Services

BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs such a schedules, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry BES Server integration with Exchange Server, users with BlackBerry smartphones can have push-based access to Exchange email and to instant messaging-capable applications via Microsoft Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can show you how to plan, install, and maintain BlackBerry BES Server so that you maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.

Professional BlackBerry Technical Support Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to provide expert assistance to businesses in the Edison area or anywhere in New Jersey. Progent's experienced remote technical support experts have helped businesses solve computer problems and reduce IT service costs in each state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)

Progent can provide online consulting support for a broad selection of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and strengthening mobile security. Important BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also assist you to troubleshoot a broad range of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote support for small office networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses at a minimum and, by resolving problems quickly, optimizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.

Progent's BlackBerry consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, set up SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Expert
To get in touch with Progent about engineering help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • Citrix XenApp Application Delivery Technology Professional Virtual Application Delivery Professionals
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    Sun Solaris Engineer

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    Exchange 2016 Upgrade IT Consulting

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  • Postini Support
    Postini Support and Integration

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  • Mid-size Business Information Technology Consulting Companies
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  • Microsoft Windows SBS 2008 Consultancy Technology Professional Windows SBS 2008
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  • SCCM 2016 MDM Technical Support
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    System Center Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings management, inventories network resources, guards against company data leakage, performs health monitoring, enables secure self service, and delivers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

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