Wireless Support
Edison, New Jersey Consulting and Tech Support for RIM BlackBerry
Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent offers Edison, New Jersey businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small company networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often turn to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, provides small companies an economical solution for integrating BlackBerry technology seamlessly into their IT system.
Progent's experts can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and support BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
| City | Address | Phone | Link |
| Brooklyn | Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 | Brooklyn Network Support Services |
| Edison | 3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 | Edison Network Support Services |
| Jersey City | 111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 | Jersey City Network Support Services |
| Lower Manhattan | 30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 | Lower Manhattan Network Support Services |
| Midtown Manhattan | 420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 | Midtown Manhattan Network Support Services |
| Newark | 146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 | Newark Network Support Services |
| Parsippany | 181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 | Parsippany Network Support Services |
| Saddle Brook | Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 | Saddle Brook Network Support Services |
| Uniondale | 405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 | Uniondale Network Support Services |
| Yonkers | 73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 | Yonkers Network Support Services |
Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized platform for handling critical jobs such as device installation, upgrades, and retirement and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports seamless integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server includes a wealth of data protection capabilities starting with advanced encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in adjusting levels of protection to match the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them wirelessly. Samples of these over-the-air selectable security features are:
- Disable a BlackBerry device
- Wipe data from a missing or stolen smartphone
- Lock out Bluetooth
- Enable built-in protection against malware
BES Server also offers versatility in determining how to keep BlackBerry users from loading or executing unsecure or unauthorized programs. Progent can help you to choose blocking processes such as:
- List precisely what programs are allowed on the device
- Prevent third-party applications from allocating persistent memory on the device
- Select what resources external software can access on the device
- Restrict the kinds of connections third-party programs running on the BlackBerry smartphone can initialize
- Prevent all third-party software from being loaded or run on the smartphone
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Edison, New Jersey who require fast and economical help from a certified RIM BlackBerry consultant, Progent delivers effective remote help from a veteran network support team who have provided network solutions to companies in every state in the country. (See Progent's client testimonials.)
Online support eliminates travel costs and allows consultants to fix technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also help you to troubleshoot a broad range of issues concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote help for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by dealing with issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, configuring wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent for Assistance from a BlackBerry-Certified Expert
If you wish to ask Progent about engineering help for BlackBerry mobile wireless technology, call
An index of content::
SharePoint Server Technical Support Services
Microsoft Office SharePoint Server 2003 Network Consultant
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server offers a common spot for your workers or customers to access, organize, distribute and manipulate relevant data, documents, and applications and to interact with other people. It enables quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available inside and without a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they’ve created in a manner that makes data easy to locate, retrieve and re-use.
Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has shown a knack for developing sophisticated IT solutions in his roles as as a network architect, software developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
64-bit Migration Engineer
Expert Microsoft Certified 64-bit Processing Consult
Progent’s Microsoft-expert consultants can assist you to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of migrating to 64-bit processing, plan an affordable migration strategy that minimizes operational disruptions, and provide economical, expert remote support to assist you to install 64-bit operating systems and application programs on your current hardware.
Postini Setup and Support
Anti-Virus Installation support
E-Mail Guard is Progent's economical antispam and anti-virus solution that gives small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed antispam and virus defense services that ward off email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, regardless of server platform, hardware technology, or geographic location.
UNIX Consultant
Consulting UNIX
If your company network mixes Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, transparent dataflow, high dependability, enhanced throughput, and strong protection. Progent's Solaris and Windows coexistence assistance offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.
24-7 Aironet Wireless AP IT Consultant
Aironet Wave 2 Wi-Fi Access Point Technical Support
Progent's certified wireless consultants can assist organizations of all sizes to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, density, scale, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide efficient remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Outsourcing Microsoft 365
Microsoft 365 OneDrive Integration Engineer
Microsoft 365, previously called Office 365, is Microsoft's expanding suite of productivity apps and cloud services offered on a subscription basis. Microsoft 365 programs and cloud services are offered in a variety of product bundles targeted at customers ranging from students and home offices to enterprises. Progent offers fast and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently combine local and cloud-based resources.
Microsoft System Center Operations Manager Help and Support
Top Operations Manager Online Support Services
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft certified IT consulting experts. With Progent's economically priced IT support programs, mid-size organizations can select a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business information systems world-class reliability, security and performance.
Windows 2008 Cluster Remote Consulting
High-Availability Failover Clustered Servers On-site Support
The server cluster feature set incorporated into the high-end versions of Microsoft Windows Server 2008 is radically redesigned to streamline the installation, setup, and management of server clusters that provide greater levels of system availability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, revamped setup and installation, unified cluster administration, redesigned cluster infrastructure for increased availability, better security and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of failover clusters, plan and implement a deployment, train your network support staff to manage your cluster environment, provide ongoing consulting and technical help services, and create and test a workplace recovery plan.
Printer firmware patch management Consulting Services
Services iPad patch management
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices like alarms and robotics.
Windows 2000 Server Online Support Services
Windows Server 2000 Upgrade Consultant
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also show you how to design, rationalize, and implement a plan to upgrade from Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to reduce the technical risk associated with moving to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
SCDPM 2012 Migration Setup and Support
SCDPM 2012 Migration Consultant
Progent's Microsoft-certified consultants can provide remote or onsite support to assist organizations of all sizes to design, implement, administer, and repair a backup solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing especially challenging issues, or full project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Part-Time CIO Integration
Online Troubleshooting CIO
Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to enhance business operations so they align better with your business goals. Your business can create and implement a well conceived IT plan without absorbing the expense of a full-time Chief Information Officer.
Online Technical Support SCOM 2012 Migration
System Center OpsMgr 2012 Information Technology Consulting
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
24-Hour SCCM 2012 Computer Consulting
SCCM 2012 Troubleshooting Onsite Technical Support
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and IIS.
Microsoft 365 Excel Reporting Development Group
Services Office Excel 2016
Progent's certified Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist you to plan, program, test, install, manage, and debug applications based on any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different versions of Office Excel. Progent can provide on-demand help to organizations looking for a fast solution to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to meet the special requirements of individual users or teams.
Expert Microsoft Certified Support Services Hyper-V 3.0 Server
Hyper-V 3.0 Virtual Server Consultant Services
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas including multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Hyper-V to install and manage virtual servers to cut network costs and improve availability.
24x7 Call Center Outsourcing
Computer Support Help Desk Remote Troubleshooting
The Contact Center service model adopted by Progent gives small and midsize businesses an affordable option to reliance on independent consultants by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to emergency help, escalation capability to appropriate engineers for solving the most complex issues, support consistency and dependability, quick follow through overseen by veteran support administrators, a variety of convenient mechanisms for initiating support jobs, plus a high level of progress visibility made possible by ticket updates and available via a web-based portal.
Urgent Microsoft System Center Operations Manager On-site Technical Support
Monitoring and Reporting Engineer
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced network support programs, mid-size organizations can choose a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks enterprise-class reliability, protection and productivity.
24 Hour Dynamics GP 2015 R2 Deployment Consultant Services
MCSE Expert Certified Dynamics GP 2015 Dexterity Contract Development
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, supports popular handheld devices, allows one-time login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to resolve the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.
Microsoft Office XP Security Consulting
Microsoft Office 2000 Computer Outsourcing Consultant
Progent’s IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network service budgets to increase in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust network architecture for your critical applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
24x7 Server and Desktop Monitoring and Reporting Computer Consultant
ProSight Server and Desktop Management Online Support Services
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your business.
Network Security Auditor Check Point 23000 Firewalls
Protect Check Point Power-1 Firewall
Progent's Check Point consultants can help you select and configure Check Point Firewall and VPN software and appliances based on Check Point's technology to offer an economical and efficient security defense for your IT network. Progent can also help you configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and offer a central stop for continuing technical support, maintenance, training, and design services.
Network Support Consultants Notebook VPN
24/7 System Recovery Smartphone Synchronization
Progent's remote connectivity and smartphone synchronization specialists can assist you to design and configure connectivity solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your information network, enabling you to optimize the efficiency of your off-site workforce.
Open Now Case Study MOM 2005
Case Study MOM 2000
Before Progent’s MOM-based solution, system problems were approached reactively, once users were impacted by them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now address network issues before they becomes critical enough to impact network availability. Because of MOM, Progent can deal with incipient problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class service continuity, security and performance.
Offsite Workers Collaboration Consulting Services
Online Technical Support Work at Home Collaboration Software
Progent can help small and medium-size organizations to implement collaboration solutions to allow their at-home employees to engage in positive teamwork with fellow workers and customers.
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