Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business information. Progent offers Edison, New Jersey businesses support from BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a more popular smartphone solution.

As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, effective integration and support of BlackBerry solutions has become increasingly challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small companies an affordable solution for integrating RIM BlackBerry technology productively into their IT system.

Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and support BlackBerry devices throughout your company, define security policies that make sense for your business, customize mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
917-781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
973-939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
201-839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
562-583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
914-662-8006 Yonkers Network Support Services


Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, providing a single platform for handling key jobs like device deployment, updates, and retirement and providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

BlackBerry Enterprise Server features a wealth of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting levels of security to match the specific needs of your environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and enable them wirelessly. Samples of these wirelessly configurable security settings include:

  • Disable a smartphone
  • Wipe information from a missing BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable built-in protection against malicious attacks

BES Server also offers flexibility in selecting mechanisms to keep mobile users from installing or running unsafe or unauthorized programs. Progent can help you to choose protective techniques like:

  • Specify precisely what programs are allowed on the device
  • Block third-party applications from allocating non-volatile storage on the device
  • Determine what functions external software can use on the device
  • Limit the types of connections external applications running on the BlackBerry smartphone can establish
  • Block all third-party programs from being installed or executed on the BlackBerry device

Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Edison area or anywhere in the state of New Jersey. Progent's experienced online consulting experts have helped businesses resolve computer issues and cut support costs in each state in the United States and built a large base of satisfied clients. (See Progent's customer testimonials.)

Progent offers online assistance for a wide array of technologies associated with BlackBerry software and devices such as wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry device clients on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network requirements assessment, system architecture, deployment strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to create a wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and equipment match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to contact Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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  • Exchange 2019 Data Loss Prevention Outsourcing
    Integration Services Exchange 2019 Upgrade

    Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook.

  • Phone Support Remote Technical Support Remote Support Online Help
  • ProSight Active Security Monitoring Consultancy ProSight Next Generation Endpoint Protection Computer Engineer
  • ProSight IP address management Consultant Services 24-Hour Consulting IT asset documentation management
  • ProSight Network Health Review Specialist ProSight Network Asset Report Specialist
  • Professional Unified CM and Exchange Technology Consulting Services Integrated Services Routers
  • Progent's Management Small Business Specialist Largest Progent's Management IT Support
  • Radvision XT5000 Specialists Cisco Telepresence Professional

  • WatchGuard Firebox Firewall Cybersecurity Organizations
    Testing WatchGuard Firebox T-Series Firewall

    Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.

  • Remote Consulting SCVMM 2016 and VMware ESXi Online Support Services SCVMM 2016 and Windows Server 2016
  • Remote Employees IP Voice Online Help 24-7 Teleworker IP Voice Setup and Support

  • Professional ISA Server
    ISA Server Engineer

    Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and ease-of-use that your company requires.

  • Remote Support Mandrake Linux, Solaris, UNIX Edison New Jersey Edison-Princeton, New Jersey Ubuntu Linux, Solaris, UNIX Information Technology Consulting
  • Remote Wireless Site Survey IT Consultants Online Wireless Site Survey Online Help
  • SMS Upgrade Online Support SMS Server 2003 Migration Support Services
  • SQL 2012 Integration Consultant Edison-Princeton, New Jersey Tech Consulting SQL Server 2019
  • SQL Server 2008 IT Services Support and Setup SQL Server 2005
  • SQL Server 2008 Support and Help Largest Microsoft Expert MS SQL 2008 Consulting Services
  • SQL Server Replication Engineers SQL Server Replication Consulting Services
  • Server Consultants Small Office Migration Small Business
  • Server Troubleshoot Expert Solaris Online Solaris Online Computer Network Consultants
  • Service Reporting On-site Technical Support Support and Setup Services Documentation

  • Online Microsoft Publisher Training Technical Consultant
    Live Online Windows 8.1 Trainer

    Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and versatility of web-based learning plus the effective pedagogic methods of experienced teachers who utilize sophisticated technology to simulate real-time, participatory classes. Progent can provide online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management software including Microsoft Dynamics GP (Great Plains); plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.

  • Setup and Support Microsoft Word for Mac Mac Office Support and Integration

  • Microsoft Exchange Server Upgrade Specialists
    Exchange Server Upgrade Consult

    Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Exchange 2010 for your company and can assist your IT staff to design and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by improving your productivity, cutting the expense of equipment and support, streamlining management, and integrating your vital communications platforms.

  • Small Business IT Outsourcing Companies Microsoft Consulting Best Practices Small Business Computer Consulting Group Company-wide Standards for Best Practices

  • Microsoft Lync Server 2013 Engineer
    Lync Server 2013 high availability Specialist

    Progent's Microsoft consultants can help you to assess the value of Lync Server for your business and can assist you to plan and execute a deployment of Microsoft Lync Server 2010 that consolidates the management of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can in addition help you to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office applications, and offer webinar training and continuing technical support for Lync Server and other Microsoft technologies.

  • Small Business IT Outsourcing White Papers White Paper IT Outsourcing Examples
  • Small Business Server 2003 Configuration Microsoft Small Business Server Specialist
  • Small Office Computer Consultants Small Business Small Office Outsourcing Services
  • Small Office Installation Remote Small Business Network Services
  • Small Office Small Business Network Consulting Group 24x7 Small Business Administration
  • Small Office Support services Small Business Technical Consultant
  • Small Offices System Consulting Services Small Offices Remote Technical Support
  • Small Offices Technical Support Group Computer Consulting Firm Small Business
  • Sun Solaris Intrusion Detection Solaris Security Auditing
  • Support and Help Exchange admin center Technical Consultant Hybrid Office 365 solutions

  • Office 365 and Apple iOS Setup and Support
    24/7 Microsoft Certified Office 365 Gmail migration Technical Support

    Progent can help your business to understand the many subscription options offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and maintain hybrid solutions that transparently integrate local and cloud-based resources.

  • Symantec VelociRaptor Evaluation Symantec VPN Consulting Services
  • System Center 2016 Data Protection Manager Remote Troubleshooting SCOM 2016 Professional
  • SyteLine ERP Consultants Infor SyteLine CloudSuite Shop Floor Control Professionals
  • Technology Support Microsoft Windows 2000 Server Windows 2000 Online Support

  • Help and Support Offsite Employees Endpoint Management
    Work at Home Endpoint Management Consultants

    Progent can help small and medium-size organizations to deploy centralized remote endpoint management tools for administering endpoint devices operated by teleworkers.

  • Temporary Staffing Help Consulting Services Edison, New Jersey Temporary IT Staffing for IT Service Groups Edison-Mercer County
  • BlackBerry Small Office Computer Consultant Edison-Somerset County, New Jersey
  • Top Ranked 64-bit Computing Consult 64-bit Server Help and Support
  • Top Ranked Barracuda Backup Cloud LiveBoot Support and Setup Barracuda Backup Software Appliance Technical Consultant
  • Top Ranked Offsite Workforce Edison Consulting and Support Services - Cloud Integration Systems Expertise Edison-New Brunswick, NJ Work at Home Employees Edison Consulting and Support Services - Cloud Integration Technology Consulting Edison-Middlesex County, NJ
  • Top Rated SQL Server 2008 Integration Microsoft SQL Server 2008 Setup and Support
  • BlackBerry Synchronization Network Management Edison NJ
  • Top Upgrade Consultant Sun Solaris Solaris to Windows Upgrade
  • Troubleshoot Small Office Phone Support Small Business
  • Troubleshooting Teleworker Video Conferencing Work at Home Video Conferencing IT Consultants
  • BlackBerry Software Software Security Consultant Edison-Middlesex County
  • Unity Express IT Consultant Unified Communications Manager Support
  • Urgent Online Windows Desktop Training IT Outsourcing Company Live Online Office Publisher Instruction
  • VMware Site Recovery Manager Compliance Specialist VMware Cross vCenter NSX Services
  • Western Australia Emergency MCSE Support Part-Time Job Microsoft MCSA Support Telecommuting Job Western Australia
  • Whitepaper IT Outsourcing Advantages IT Outsourcing and Co-sourcing White Paper
  • Windows 2008 Active Directory Online Troubleshooting Microsoft Active Directory Professional
  • Edison-Piscataway, New Jersey BlackBerry BES Server System Recovery
  • Windows Server 2008 Hyper-VI Support and Integration Windows Server 2008 R2 Troubleshooting

  • 24-7 CISM Certified Cybersecurity Management Engineers
    24x7 Cybersecurity Tech Services CISM

    Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of skill that information security professionals are required to learn. CISM provides executive management the confidence that those who have earned their CISM credential possess the experience and capability to provide efficient security management and support consulting.

  • Windows Server 2012R2 Multitenancy Online Support Microsoft Windows Server 2012R2 Support and Integration

  • Wireless Security Consult
    Security Engineer

    Progent offers expertise for security testing products including Microsoft Baseline Security Analyzer for running a variety of automatic system testing scans to identify potential security gaps. Progent has broad knowledge of network analysis tools and can help you to understand testing reports and respond appropriately. Progent can help you build protection into your business operations, configure scanning applications, define and implement a protected network environment, and recommend policies to maximize the security of your IT system. Progent's security professionals are able to show you how to configure a firewall, design safe remote access to email and data, and integrate VPN. Progent's accredited security experts can test the security of web applications and can provide extensive information security tests of enterprise-wide security to validate your organization's compliance with important international security standards such as FISMA, NIST, and ISO.

  • Windows Server 2012R2 Storage Spaces Online Support Windows Server 2012R2 Virtual Fibre Channel Remote Support Services
  • Windows Server 2016 Hybrid Cloud Integration Support and Setup Windows Server 2016 and SCOM Remote Troubleshooting
  • Wireless Security Consultant Services Security Audit Consult

  • Service Desk Sharing Technical Support Services
    Shared Network Support Help Desk Network Consultants

    Progentís Help Desk Co-management service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution built around the leading shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.

  • Wireless Security Consultant Services Wireless Security Consult
  • eCommerce Development Firm Visual Basic for Applications Integration Firm

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