Consulting Support Services for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business information. Progent offers Edison, New Jersey companies support from BlackBerry-premier consultants who can help companies to maintain existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery model, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their business information network.

Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of BlackBerry smartphones, providing a single solution for controlling key jobs such as device deployment, updates, and deactivation and also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry BES Server Integration Help

BES Server features a wealth of data protection options beginning with automatic data encryption of information sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry certified engineers can help your company to choose powerful security features and activate them remotely. Examples of these over-the-air selectable security features include:

  • Lock down a smartphone
  • Wipe data from a lost BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Activate built-in protection against malicious attacks

BES Server also offers versatility in selecting mechanisms to prevent mobile users from loading or running unsecure or unauthorized applications. Progent can help you to select blocking techniques such as:

  • List exactly what programs are permitted on the device
  • Block external programs from using persistent memory on the BlackBerry device
  • Select which resources third-party programs can use on the BlackBerry device
  • Restrict the kinds of access third-party software running on the BlackBerry smartphone can establish
  • Block all third-party software from being loaded or run on the BlackBerry device

Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For businesses in Edison, New Jersey who need fast and affordable access to a qualified RIM BlackBerry consultant, Progent offers effective online assistance from a seasoned network support staff who have delivered network solutions to companies in each state in the United States. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and allows consultants to resolve technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and can provide expert help in areas such as resolving synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials held and skill sets offered by Progent's BlackBerry professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, solution design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless system that meets your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management approach and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, manage Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Progent's veteran group of network consultants and subject matter experts have extensive experience providing online and on-premises assistance for organizations of any size who need to incorporate Android phones and tablets into their IT systems so that users can work together from anywhere. Progent offers the range of skills to resolve network problems that span numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent offers affordable remote consulting to assist you with any facet of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to handle especially challenging technical issues, or Progent can provide comprehensive project management services to help you finish strategic network projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and operate Android phones and tablets to maximize their business value.

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    Remote continuous monitoring, proactive alarms, and actionable reports are vital to maintaining the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a level of protection that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as low-cost services designed to assist you to detect and fix a most IT network problems before they can disrupt your business.

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    Progent offers customized remote instruction for an array of desktop apps and operating systems including Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the benefits of traditional in-person seminars, such as immediate communication between clients and teachers, but eliminates the costs of transportation and the challenge of attempting to accommodate the availability of multiple workers. Offered to individuals or classes of all sizes, Progent's live online training allows the teacher to run the class from an online facility while the students can be dispersed across a campus or across the country. Live online learning supports proven teaching tools like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be brief and targeted to specific topics or extended in duration and wider in coverage.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of the time wasted looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.

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    Progent's Power BI experts can assist you to plan, install, maintain, update or troubleshoot your Power BI environment. Progent can also assist you to organize your source data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid architecture for Power BI.

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  • Les Kent has a 35-year history of effective network integration, business administration, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a system architect, application developer, project manager, deployment consultant, and troubleshooter for small businesses, start-ups, and global enterprises.

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    Progent believes that a well architected and implemented network is a vital piece for accelerating a company's growth, and Progent applies this philosophy in our own network infrastructure. Progent has created a non-stop virtual office network that enables our in-house consultants and authorized contractors to deliver fast and effective support, cooperate closely on sophisticated projects, and experience professional and personal maturity from being a member of a dynamic company culture of personal drive and independence.

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    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including filtering, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.

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    Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a level of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management solutions delivered as low-cost service packages created to assist you to detect and resolve a most network issues before they can impact productivity.

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    VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and prove DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and manage a DR system powered by VMware SRM and VMware NSX.

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    Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security plan, streamline network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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    The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional experience, in the trenches of network service, performing a broad range of technical projects for an extensive mix of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not just world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to repair actual network problems rapidly.

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    Mid-sized businesses can enjoy all the benefits of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Certified network consulting professionals. Thanks to Progent's affordably priced IT service packages, mid-size organizations can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical applications who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company information systems enterprise-class reliability, protection and performance.

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    Progent offers rapid remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network via powerful remote support utilities to deliver fast and affordable analysis and repair of critical network infrastructure issues.

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    Progentís National Support Center provides national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service experts provide telephone support and online direct network connection to isolate and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's staff of country-wide service professionals allows Progent to escalate even the toughest network issues to appropriate specialists as needed.

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  • ProSight ESP Behavior-based Antivirus Consultant
    ProSight Phishing Defense Professionals

    Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware.


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