For offices of any size in Edison New Jersey, Progent offers easy, fast, and affordable contact with CCIE-certified network experts. CCIEs are world-class networking experts who achieve this elite certification by completing strenuous examinations administered by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal staff in identifying anomalies with IOS or NX-OS software and coming up with workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE knows how to pinpoint the source of computer network problems stemming from network appliances or applications.

Progent offers fast online contact with a CCIE expert so that your company can obtain timely help for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary IT support organization. Progent's CCIE-certified engineers can examine your system using state-of-the-art remote connectivity utilities in order to provide rapid and low-cost analysis and remediation of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and so their skills are not easily accessible to smaller businesses. Progent is among the rare consulting providers that makes CCIEs accessible to assist small and medium sized businesses. In addition, Progent offers fast access to a CCIE by phone so that you can get immediate support for complex network problems that are reducing business productivity. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network assistance.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services


Progent has one of the biggest rosters of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. Consequently, Progent offers world-class expertise in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Partner and offers professional application help for a broad range of business applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.

CCIEs are an excellent value because their depth of expertise enables them to resolve the most complex problems rapidly. In typical instances, less qualified consultants can burn up hours or days struggling with a task that a certified CCIE can resolve in minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that incorporate a broad array of technologies without requiring extra costs and delays orchestrating multiple specialists.

Patch Management for Cisco Network Devices
Software update management is an essential and complicated process. Timely and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard software update management can result in security gaps, compatibility problems, sluggish or inconsistent performance, unnecessary downtime, or loss of key features. Patching entails more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as essential for infrastructure appliances such as switches, firewalls, and Wi-Fi access points.

Software Update Management Support for Infrastructure Devices

Progent can provide software update management support for network infrastructure appliances from Cisco and other suppliers

Progent has delivered advanced assistance for Cisco infrastructure appliances for more than two decades and Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. To find out about Progent's service options for firmware update management, visit Progent's patch management solutions.

In order to learn more details concerning Progent's online and on-premises support for Cisco network technology, choose a topic:

Other Support Services Offered by Progent
In addition to Cisco networking, Progent's consultants offer expertise for other important facets of information system technology, enabling Progent's experts to deliver comprehensive IT solutions for organizations of any size. A sampling key disciplines where Progent's IT consultants can provide world-class support are: By offering an efficient one-stop resource for network generalists and application experts, Progent is able to tailor fast, affordable, and comprehensive IT solutions that address the unique needs of companies in Edison New Jersey.



An index of content::


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    Progent's pricing model is to bill for remote support and on-premises help per minute. As a result, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no service activation charge and asks no retainer for support services provided during regular business hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for quick fixes so you won't be tempted to permit less critical problems to fester.

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    Progent's Microsoft consultants offer small and mid-size businesses enterprise-level consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution formerly known as SMS Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager economically for streamlined operating system and application installation, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Systems Management Server to System Center Configuration Manager.

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    Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.

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    Progent can provide the support of a veteran specialist with years of experience installing, managing, and upgrading immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform vendor to help your organization increase the strategic value of your telepresence solution.

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    Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you intend to keep as well as the latest 64-bit editions of software you plan to install.

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    Progent offers remote and on premises consulting to assist your organization with any facet of BI reporting ranging from debugging or modernizing applications to planning and implementing an advanced business intelligence environment. Progent's BI experts can assist your company to maintain your current reporting system, help you to migrate reports from a discontinued reporting platform to a modern one, and deliver custom online training to meet your individual requirements. Progent's business reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.

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    Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office located anywhere in or any region served by Progent's consultants, Progent can provide a broad array of onsite and off-site network support services and network architecture expertise.

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    Progent's ProSight Virtual Hosting combines proven virtualization architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine configured and supported by Progent's network support experts.

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    Progent's experienced ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Microsoft CRM helps small businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer support databases.

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    Progent can help you to evaluate the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.

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    Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, in the trenches of IT support, executing a wide variety of technical projects for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices that are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT help, but also a support engineer with proven methods for applying computer knowledge to resolve actual IT problems quickly.

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    Progent can provide cost-effective online consulting to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your information system.

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    Progent is among the most experienced network consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange 2000 for typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

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    Progent is among the most expert network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.

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    ProSight Reporting is a growing family of in-depth reporting utilities designed to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).

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    Progent's Citrix consultants can assist you to assess the strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management tasks.

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  • 24/7 Specialists Windows desktop virtualization
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    For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the business value of your IT network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.

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  • Microsoft 365 Power BI Integration Computer Consultants
    Computer Consulting Office 365

    Microsoft 365, previously called Office 365, is Microsoft's growing family of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in an array of subscription plans intended for markets from students and households to enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to evaluate the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.

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    Remote Network Monitoring Specialists

    Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as economical service packages designed to assist your company to detect and resolve a most network issues before they get big enough to disrupt your business.

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  • Consult Microsoft Dynamics GP Migration
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    Progent's consultants have delivered support for Dynamics GP and Great Plains software for over two decades and Progent has provided integration, customization, training, and debugging services since the product's original release. Progent offers top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the newest edition of Dynamics GP.

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