Cisco On-site and Remote Network Support Services
Edison Enterprise Computer Network Infrastructure
For offices of any size in Edison New Jersey, Progent offers easy, fast, and affordable contact with CCIE-certified network experts. CCIEs are world-class networking experts who achieve this elite certification by completing strenuous examinations administered by Cisco. CCIE-certified consultants can handle the most complex issues surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal staff in identifying anomalies with IOS or NX-OS software and coming up with workarounds or receiving program updates to correct problems. A Cisco-qualified CCIE knows how to pinpoint the source of computer network problems stemming from network appliances or applications.
Progent offers fast online contact with a CCIE expert so that your company can obtain timely help for complicated network problems that are impacting business productivity but are beyond the experience of your ordinary IT support organization. Progent's CCIE-certified engineers can examine your system using state-of-the-art remote connectivity utilities in order to provide rapid and low-cost analysis and remediation of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national Internet providers, and so their skills are not easily accessible to smaller businesses. Progent is among the rare consulting providers that makes CCIEs accessible to assist small and medium sized businesses. In addition, Progent offers fast access to a CCIE by phone so that you can get immediate support for complex network problems that are reducing business productivity. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit Progent's remote network assistance.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
| City | Address | Phone | Link |
| Brooklyn | Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 | Brooklyn Network Support Services |
| Edison | 3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 | Edison Network Support Services |
| Jersey City | 111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 | Jersey City Network Support Services |
| Lower Manhattan | 30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 | Lower Manhattan Network Support Services |
| Midtown Manhattan | 420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 | Midtown Manhattan Network Support Services |
| Newark | 146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 | Newark Network Support Services |
| Parsippany | 181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 | Parsippany Network Support Services |
| Saddle Brook | Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 | Saddle Brook Network Support Services |
| Uniondale | 405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 | Uniondale Network Support Services |
| Yonkers | 73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 | Yonkers Network Support Services |
Progent has one of the biggest rosters of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. Consequently, Progent offers world-class expertise in finding connectivity solutions based on Cisco products. Because Progent is also a Microsoft Partner and offers professional application help for a broad range of business applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.
CCIEs are an excellent value because their depth of expertise enables them to resolve the most complex problems rapidly. In typical instances, less qualified consultants can burn up hours or days struggling with a task that a certified CCIE can resolve in minutes. Most Progent CCIEs are not only experienced with Cisco networking solutions, but also have a variety of recognized industry credentials such as Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISA. This permits Progent to offer end-to-end solutions that incorporate a broad array of technologies without requiring extra costs and delays orchestrating multiple specialists.
Patch Management for Cisco Network Devices
Software update management is an essential and complicated process. Timely and properly managed patching maximizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard software update management can result in security gaps, compatibility problems, sluggish or inconsistent performance, unnecessary downtime, or loss of key features. Patching entails more than periodic updates of operating systems and applications for servers and user machines. Firmware updates can be as essential for infrastructure appliances such as switches, firewalls, and Wi-Fi access points.
Progent has delivered advanced assistance for Cisco infrastructure appliances for more than two decades and Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective option for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. To find out about Progent's service options for firmware update management, visit Progent's patch management solutions.
In order to learn more details concerning Progent's online and on-premises support for Cisco network technology, choose a topic:
- Introduction to Progent's Cisco Expertise
- Fast Remote Access to a CCIE Network Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Services
- Cisco ASA 5500-X Firewall with Firepower Services: Setup and Management Services
- Cisco ASA 5500 Series Firewall Upgrade. Migration Expertise
- Cisco PIX 500 Firewall Maintenance Help
- Cisco Routers Consulting Expertise
- Cisco Wireless Engineering Expertise
- Aironet Wireless APs Deployment Help
- Cisco Small Business WiFi Access Points Deployment Support
- Catalyst Wi-Fi 6/6E APs Solution Design, Configuration and Debugging Support
- Cisco WiFi Controllers Consultants
- Meraki Wireless APs Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting Services and Wireless IP Phone Configuration
- Cisco Jabber Consulting and Support Expertise
- Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Support and Troubleshooting Expertise
- Cisco Security and VPN Consulting Help
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Cisco Duo MFA Two-factor Authentication (2FA) Services for Telecommuters
- Infrastructure Design for Cisco-based Data Centers
- Infrastructure Optimization Services for Service Providers
- Unified Cloud-based and Hybrid Network Management Solutions for Cisco Environments
- NetApp and Cisco Private Cloud Architecture Consulting Services
In addition to Cisco networking, Progent's consultants offer expertise for other important facets of information system technology, enabling Progent's experts to deliver comprehensive IT solutions for organizations of any size. A sampling key disciplines where Progent's IT consultants can provide world-class support are:
- Microsoft Windows Server 2022 Solution Design and Integration Services
- Microsoft Windows Server 2019 Migration Services
- Windows 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Network Infrastructure Monitoring and Management Consulting
- Exchange Server 2010 Migration and Support
- PEN Testing with NodeZero from Horizon3.ai
- Data Security Compliance Assessment and Problem Remediation
- Business Continuity Planning and Testing
- Microsoft SQL 2019 Solution Design, Microsoft SQL Server 2017 Migration and Microsoft SQL 2016 Integration and Troubleshooting
- SharePoint Setup and Programming
- Oracle Database Administration and Programming and MySQL Database Design and Development
- Hyper-V Consulting
- Hyper-V Integration
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Application Continuity Planning
- VMware NSX Network Virtualization Architecture and Integration
- Citrix Server and Desktop Virtualization Consulting and Support
- Project Management Outsourcing
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform (GCP) Integration Expertise
An index of content::
Apple Mac and Windows coexistence Remote Consulting
Windows and macOS Remote Support Services
Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Apple service makes it possible to offer world class support to businesses that depend on these platforms to keep their strategic advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Network Security Expert Darrin Johnson Engineers
Consultant Services Progent Cybersecurity Experts in the News
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Exchange 2013 eDiscovery Consulting Services
Expert Microsoft Certified Exchange 2013 DAG Consulting
Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact vital IT areas including manageability, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange Server 2013.
Services Documentation IT Consulting
Service Database Support Outsourcing
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service organizations who provide minimal documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports transmitted by each staff member to every customer. The discipline of detailing and archiving support activity allows more efficient service and avoids a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Emergency Mozy Specialists
Deduplication Engineers
Progent can provide economical online access to consultants skilled in a broad range of products and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and handhelds. Progent offers expertise for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to implement, upgrade, or troubleshoot backup/restore solutions for a range of environments such as local, edge to datacenter, cloud-based, or hybrid.
Small Business Information Technology Consulting Firms
Onsite Technical Support Small Business
For more than two decades, Progent's consultants have delivered affordable IT design, integration, debugging, cybersecurity, and development for networks of all sizes.
iPad Architecture Information Technology Consulting
Online Support Mac Networking
Progent's Mac support consultants can help you with a broad range of system foundation issues such as network architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to handle the complexity of designing, integrating, and maintaining a system architecture that is robust, safe, efficient and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan storage area network solution. Progent can also provide certified experts to help you with Cisco routers and switches.
CCIE Certified wi-fi controller Consultants
prime infrastructure Remote Troubleshooting
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by detecting cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.
DoubleTake Carbonite Software Online Consulting
Double-Take Backup Network Consultants
DoubleTake/Carbonite Software publishes a family of products intended to deliver small companies a variety of cost-effective solutions for backing up and recovering business-critical workloads including Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to create a high state of availability and business continuity capability at an affordable price.
Citrix Stage Manager Consultant
Citrix StorageLink Gateway Specialist
Progent's Citrix consultants can assist you to evaluate the potential strategic benefits of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying administrative tasks.
Conti ransomware recovery Specialists
ransomware rebuild Consulting
Progent's experienced ransomware recovery consultants can assist your business to rebuild a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Remote Support Help Desk Sharing
Remote Consulting Co-managed Help Desk
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Microsoft 365 and iPhones Support and Integration
Support Outsourcing Microsoft 365 and Android
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
IOS XE Software Computer Consultants
CRS Core Router Remote Technical Support
Cisco has developed a full array of routers including appliances designed to provide the security, bandwidth, and reliability demanded by organizations ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Integration Services Microsoft Operations Manager
Troubleshooting Remote Monitoring and Reporting
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing SCOM environments and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
scom 2016 agents Support
scom 2016 VMware integration On-site Technical Support
System Center 2016 Operations Manager helps to promote top performance and dependable availability for critical applications by providing unified, mixed-platform tracking of physical and virtual resources deployed across local datacenters and private and public clouds. Progent's consulting team offers advanced online and onsite expertise to assist organizations of any size to design, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring products, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Urgent CUBE Support and Integration
UCS server Technical Support
Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with apps like Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's Cisco-certified network consultants offer effective and affordable online and onsite support to help businesses of all sizes to build and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Small Office Experts
Small Office Outsourced IT Services
For over two decades, Progent's consultants have delivered affordable IT planning, configuration, debugging, cybersecurity, and development for networks of all sizes.
Apple Mac and Windows Specialists
MacOS and Windows Specialists
Progent's service experts in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and collaboration functionality. Enabling efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple service makes it possible to provide expert assistance to companies that depend on these technologies to maintain their competitive edge. Progent can also assist your business to integrate Apple's iPhones and iPads with your Windows environment.
64-bit Migration Professional
64-bit Processing Specialists
Progent's Microsoft-expert consultants can assist your organization to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit computing, design an efficient migration strategy that reduces operational disruptions, and offer inexpensive, professional remote help to aid you to install 64-bit operating systems and application software on your existing hardware.
Cisco Firepower NGFW Firewalls Support Services
Cisco Firepower 9300 Series Firewalls Support and Setup
The current ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and debug firewall solutions built around ASA firewalls with Firepower Services.
Microsoft Experts SQL Server 2019 Online Troubleshooting
Microsoft SQL Server On-site Technical Support
Progent's Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of advanced business applications that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Microsoft Certified Partner Microsoft Proxy Server Support and Help
ISA 2000 Server Technical Support Services
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly limiting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Linux Remote Professional
Sun Solaris Remote Consulting
Progent provides national online phone support and troubleshooting services for companies who operate UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft products. Remote technical support provides optimum return for your information technology budget by protecting user productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of situations your IT issues can be dealt with by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISM and CISSP premier security professionals to help with the most difficult network issues.
Microsoft Certified SharePoint 2016 Workflow Manager Professional
Microsoft SharePoint 2016 Hybrid Online Support
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Google Cloud VPN Consultants
Consulting Services Google Cloud hybrid cloud integration
Progent offers affordable online and onsite consulting to help organizations of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Catalyst 9136AX Access Point Configuration
Cisco EWC for Catalyst 9100 AP Network Engineer
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Consultant Rates Technician
Immediate Information Technology Consulting Firm Consultant Prices
Progent's pricing model is to bill for remote support and on-premises help per minute. As a result, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no service activation charge and asks no retainer for support services provided during regular business hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity avoids big invoices for quick fixes so you won't be tempted to permit less critical problems to fester.
SMS 2003 Upgrade Network Consultants
Systems Management Server 2003 Integration Services
Progent's Microsoft consultants offer small and mid-size businesses enterprise-level consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution formerly known as SMS Server. System Center Configuration Manager provides a range of new features to SMS Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager economically for streamlined operating system and application installation, security patch administration, software tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate smoothly from Systems Management Server to System Center Configuration Manager.
Apple Mac and Windows IT Consultants
Microsoft Outlook for Mac Network Consultant
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.
Cisco Telepresence Specialists
Engineers Mirial
Progent can provide the support of a veteran specialist with years of experience installing, managing, and upgrading immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform vendor to help your organization increase the strategic value of your telepresence solution.
Award Winning 64-bit Migration Specialist
64-bit Upgrade IT Services
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs that you intend to keep as well as the latest 64-bit editions of software you plan to install.
Microsoft Management Reporter Programming Company
Development Firm SSRS
Progent offers remote and on premises consulting to assist your organization with any facet of BI reporting ranging from debugging or modernizing applications to planning and implementing an advanced business intelligence environment. Progent's BI experts can assist your company to maintain your current reporting system, help you to migrate reports from a discontinued reporting platform to a modern one, and deliver custom online training to meet your individual requirements. Progent's business reporting and analytics consultants offer expertise in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Award Winning Remote Office Configuration
Immediate Sales Office Computer Consulting
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office located anywhere in or any region served by Progent's consultants, Progent can provide a broad array of onsite and off-site network support services and network architecture expertise.
24/7 ProSight VM Hosting Specialist
ProSight Private Cloud Services Consulting Services
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing alternative that enhances network dependability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine configured and supported by Progent's network support experts.
ransomware rebuild Professional
Ryuk ransomware cleanup Technology Professional
Progent's experienced ransomware recovery experts can assist you to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
MSCRM Technical Support
Customer Relationship Management Technology Consulting
Microsoft CRM helps small businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer support databases.
Microsoft 365 SharePoint Online Integration Online Support Services
Top Ranked Microsoft 365 Power BI Integration Computer Engineer
Progent can help you to evaluate the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.
Open Now Best Practices Computer Tech
Problem Escalation Through Teamwork Professional Services
Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, in the trenches of IT support, executing a wide variety of technical projects for a large mix of businesses. Every Progent consultant shares a refined set of personal best practices that are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT help, but also a support engineer with proven methods for applying computer knowledge to resolve actual IT problems quickly.
iPhone integration Remote Troubleshooting
iPhone and Outlook integration Technical Support Services
Progent can provide cost-effective online consulting to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training to help manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your information system.
Top Quality Exchange 2000 Server Configuration
Remote Microsoft Exchange 2000 Online Troubleshooting
Progent is among the most experienced network consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange 2000 for typical situations including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
Support and Integration Microsoft Exchange Upgrade
MCSE Expert Certified Upgrade Consulting Exchange 2000
Progent is among the most expert network support firms for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
ProSight Reporting Infrastructure Monitoring Information Technology Consulting
Top Quality ProSight Reporting Remote Infrastructure Management Specialist
ProSight Reporting is a growing family of in-depth reporting utilities designed to integrate with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SentinelOne Next Generation Endpoint Protection Engineer
SentinelOne Behavior-based Virus Detection Consultant Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Services Citrix StorageLink
Citrix for Hyper-V Professionals
Progent's Citrix consultants can assist you to assess the strategic value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and streamlining management tasks.
24/7 Specialists Windows desktop virtualization
Engineer Citrix XenDesktop
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the business value of your IT network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.
Microsoft 365 Power BI Integration Computer Consultants
Computer Consulting Office 365
Microsoft 365, previously called Office 365, is Microsoft's growing family of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are offered in an array of subscription plans intended for markets from students and households to enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help you to evaluate the many subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.
Remote Monitoring and Reporting Professional
Remote Network Monitoring Specialists
Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a level of network stability that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions delivered as economical service packages designed to assist your company to detect and resolve a most network issues before they get big enough to disrupt your business.
Consult Microsoft Dynamics GP Migration
Microsoft Dynamics GP Upgrade Consulting Services
Progent's consultants have delivered support for Dynamics GP and Great Plains software for over two decades and Progent has provided integration, customization, training, and debugging services since the product's original release. Progent offers top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and implement an efficient upgrade from a an outdated version of GP to the newest edition of Dynamics GP.
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