Edison Consultants for Network Service Providers
Transparent Temporary Support Team Help
Progent's Consulting, Help Desk, and Ticketing for IT Service Providers in Edison
Progent’s consulting services for IT service firms in Edison New Jersey allows your company to offer your customers Progent's consulting and Help Desk support under your company's brand as a seamless extension of your regular IT support team. This can put you on the fast track to add to your client base, expand your service catalog, satisfy your customers, and improve your bottom line.
Progent's roster of network infrastructure experts, desktop support specialists, IT administrators, and cybersecurity professionals have worked as transparent extensions to the IT staffs of some of the country's largest IT service businesses. Progent’s range of expertise allows you to add to the scope of your IT service business, and Progent’s close integration with your support team helps you strengthen and preserve your branding.
Progent is a network support company with two decades of background providing online expertise to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any private IT support firm in the world. Progent has provided remote technical support and advanced consulting to clients in every state in the U.S. (See testimonials from Progent's clients.)
Providing Progent's Services Under Your Own Brand
Progent's reseller program for network service providers features seamless resale to your clients of professional services. Progent invoices your firm directly and works under your direction to deliver your clients consulting and support services under your brand. Also, Progent offers an affordable Extended Hours Support Service for clients who require 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Firms
Ticketing is the heart of an efficient service desk. But enterprise-grade ticketing systems are not just expensive to acquire and staff, but also difficult to configure and manage. Smaller IT support providers rarely have the necessary budget or personnel. Progent's Service Desk and ticketing program gives IT service organizations an economical way to retain their company branding while providing their clients responsive desktop support services backed by a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT service firms leverages Progent's investments in advanced ticketing technology, a remote desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing platform. The standard and optional features offered with Progent's Help Desk and ticketing services allow your IT service firm to increase your support volume, the range of technical issues your business can take on, the number of {geographies you can service, and your overall availability.
Important features of Progent's Help Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop support staff provides Level 1 end user assistance with 1-hour SLA to commence work during normal work hours.
- Standard support hours are 5am to 7pm PST, five days per week.
- Extended support is available at extra cost.
- Optional onsite support in major metro areas is offered across the country at extra cost.
- You keep complete control of your customers and invoicing.
- Your clients submit requests via your custom branded web portal, a toll-free number, or by directing a request to your designated mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated remotely while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service providers allows your support team to act as a single source for virtually all IT guidance and troubleshooting your clients may need. You can build your team and core in-house competencies at your own pace without being forced to say no to new business due to a gap in in-house expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a transparent extension of your internal support group, responding to your direction, and bills your firm rather than your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize expenses.
- Detailed Documentation: Progent utilizes an enterprise-class reporting platform to ensure that all IT services delivered are fully described. This enables support group to transfer service responsibilities to in-house personnel when you have enough people and relevant skill sets.
- Safely Expand Your Service Practice: You can easily and efficiently accept more opportunities outside your main fields of excellence and serve additional territories without the risks associated with increasing your head count too rapidly.
- Strengthen Your Name: You can solidify your mind share as a full-spectrum network support provider by offering more solutions to more customers under your own company name.
- Flesh Out Your Services Catalog: Progent can provide world-class expertise in a wide array of technologies and can act as a dependable resource for growing your IT service operations.
- Fast Escalation: Thanks to a large team of senior consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the most challenging problems can be handled promptly.
- Make Your Customers Satisfied: Satisfied customers are loyal. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek expertise from other support firms.
- Online Support Professionals: For 20 years, Progent has provided online IT support ranging from Help Desk support to high-level consulting. Effective remote support saves money and produces fast solutions.
- Advanced Industry Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.
Progent's Practice Areas for Edison, New Jersey Businesses
Progent's seasoned team of certified consultants offers Edison, New Jersey companies a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, AWS, Google Cloud
- Remote IT Troubleshooting
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Learn More About Progent's Consulting Support for Network Service Providers in Edison, New Jersey To learn additional information about Progent's consulting program for IT service organizations in Edison, New Jersey, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
CRISC Certified Cybersecurity Network Consultant
24-Hour Risk Monitoring Consulting Services
Progent's disaster recovery planning and business continuity engineers can show you how to design a disaster recovery strategy in case of an IT network catastrophe. Progent can show you how to create a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, zero-downtime network architecture that addresses availability issues covering a wide range of network technologies and processes.
Microsoft Experts Outsourcing MS SQL 2008
MS SQL 2008 Professional
SQL Server 2008 offers powerful, familiar tools to IT professionals and network users, reducing the difficulty of designing, integrating, managing, and accessing company data and analytical programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Meraki MR18 Access Point Troubleshooting
Emergency Information Technology Consulting Meraki 802.11ac AP
Progent's Meraki wireless access point consultants offer remote and on-premises support to help organizations of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and wireless clients irrespective of their mobility or computing device.
Ohio Integration Companies
Server Setup Remote Support
Progent’s Technical Response Center offers low-cost nationwide extended hours online assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 phone support and online secure computer access to isolate and resolve network problems quickly and economically.
Consult Azure Planning
Consulting Azure Stack integration
Progent can help small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and ensure you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android smartphones and tablets.
Small Government Cisco Engineer
Engineer Small Government
Progent has a long background delivering a full-spectrum of online IT support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering expert online network consulting and has delivered network solutions to organizations in all 50 states. Online support eliminates travel costs and solves issues faster than onsite support.
Microsoft Certified Partner SCCM 2007 Migration Network Consulting
Configuration Manager 2007 On-site Technical Support
Progent's Microsoft-certified consultants can assist your business to support System Center 2007 Configuration Manager to simplify administration, improve security, and boost worker output by ensuring that critical applications stay current, managing product licenses, and reporting resource usage profiles so you can make informed purchasing choices. Once you are set to upgrade your SCCM 2007 change management solution, Progent can assist you to plan and carry out a smooth move to SCCM 2012.
Microsoft, Cisco and Security Certified Experts Service Reporting IT Services
Top Rated Service Database IT Consultants
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by each staff member to each customer. The discipline of documenting and organizing service activity allows more efficient support and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Recruit Cisco Consultant Careers
Telecommuting Cisco Consulting Subcontractor Jobs
Progent is seeking a range of full-time workers such as motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability environments, disaster recovery planning, data preservation, and VMware technology. We are also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also hiring veteran managers able to operate efficiently in our high-growth, virtual office environment. Progent contracts independent professionals who have in-depth expertise and working experience in crucial IT topics outside our main service focus. Our Experts Group employs independent consultants who can provide consulting and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in areas such as telecom, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by us coordinate with Progent's in-house consultants to deliver comprehensive solutions for small business networks.
Technical Consultant Teleworker Video Conferencing
Offsite Employees Video Conferencing Network Engineer
Progent can assist small and mid-size organizations to set up and troubleshoot conferencing platforms to allow their at-home workers to communicate efficiently with teammates and customers.
Shared Call Center Remote Technical Support
Extended Call Desk Onsite Technical Support
Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need immediate availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who have to operate within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Exchange 2000 Server Upgrade Online Help
Exchange 2000 Upgrade Consultants
Progent is one of the most qualified information technology support companies for creating email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Microsoft Teams PBX integration Engineer
24x7x365 Microsoft Teams mobility Professional
Progent can help your organization to plan an upgrade to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Microsoft Windows 8.1 Evaluation Integration Services
Open Now Remote Support Services Windows 8.1 Backup and Restore
Windows 8.1 is designed to run on devices from smart phones and slates to engineering workstations. A wealth of new and improved features, including touch screen support and iconic live tiles GUI, offer a wide selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can assist bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.
Android and Power BI integration Information Technology Consulting
Google Android integration Technology Consulting
Progent's veteran team of network consultants and subject matter experts have years of experience delivering remote and onsite assistance for organizations of all sizes who want to incorporate Android phones into their information systems so that users can communicate and collaborate while on the go. Progent offers the range of know-how to solve technical issues that span multiple manufacturers and that entail a mix of older and up-to-date information technology. Progent offers affordable online technical support to help you with any aspect of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to help you to resolve particularly challenging IT problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers support for operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones efficiently.
After Hours Teleworker Collaboration Software Integration
At Home Workforce Collaboration Software On-site Technical Support
Progent can help small and medium-size companies to set up collaboration platforms to enable their at-home workers to benefit from positive interaction with colleagues and other stakeholders.
North Dakota Technical Support Company
Install Kansas
If your company does not require emergency remote help but you think you will need technical services with your network in the near future, you can conserve time and money and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.
Wireless Integration Case Study
School Wireless Case Study
Progent provided a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered protection against outside interference.
SQL Server 2017 R Services Troubleshooting
24-7 SQL Server 2017 Security and Compliance IT Services
Progent's certified SQL Server 2017 consultants can help you to plan and implement a smooth upgrade from your current SQL Server environment to SQL Server 2017.
Support Specialist Progent Management Team
Progent Management Small Business IT Consulting Companies
Progent's management team includes industry veterans with decades of experience delivering network consulting services, technical support, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have put together a management team able to provide customers with the top service value in the industry.
Microsoft Windows 2000 Professionals
24/7 Windows Server 2000 Upgrading
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify network management, offer technical support and repair, and enhance security. Progent can also help you design, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up pilot installations to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
SCVMM 2012 Reporting Troubleshooting
SCVMM 2012 XenServer Consultant
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you get the highest possible business value.
After Hours ProSight Outbound Email Filtering Consultant
ProSight Email Guard Spam Filtering Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
ProSight password management Consulting Services
Technology Professional ProSight client credential management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Top Windows 2019 Server Consultants
Windows Server 2012 Technical Support Services
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with hands-on experience and broad familiarity with designing and integrating cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent’s IT services can assist you with designing, deploying, managing, and troubleshooting Windows Server systems that maximize the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Top Ranked Meraki Switch Deployment Technical Support Services
Meraki Management Configuration
Cisco's Meraki family of switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to assist you to plan and implement a productive network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, create and test a disaster recovery plan, and resolve technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
WatchGuard Firebox M570 Firewall Cybersecurity Consultancies
Cybersecurity Firms WatchGuard XTM Firewall
Progent offers consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Windows Server 2012R2 Hyper-V Virtual Switch Troubleshooting
Largest Professionals Windows Server 2012 R2
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Emergency Cisco Experts Small Government Cisco Professional
Small Government Consultancy
Progent has extensive experience delivering a broad range of online IT consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in providing advanced online IT consulting and has delivered network support to clients in all 50 states. Remote support eliminates travel expenses and solves problems faster than on-premises service calls.
Windows 2012 Failover Clustering Technical Consultant
Integration Support Windows Server 2012 Cluster Management
Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of adopting Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.
Open Now Juniper SA6500 SSL VPN Security Evaluation
Juniper SSL VPN Router Security Firm
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft T-SQL Reporting
SQL Server 2008 Upgrading
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of high-end applications that can give your company a critical competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.
On-site Support Cisco Firepower 9300 Series Firewalls
Cisco Firepower AVC Online Technical Support
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Data warehouse Programming
24x7 VBA Designer
If you want to update your production web site, create internal websites for purposes such as HR or worker education, establish a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web developers. Progent's consultants can also show you how to design and maintain a safe, robust server and communications network, including remote and wireless connectivity, to run your web solutions.
24-Hour MS CRM Consulting
Consulting Services CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client interactions. Built-in Sales and Customer Service modules enable employees to share data to help improve sales success and offer consistent, efficient customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
SQL Server 2012 Monitoring Configuration
SQL Server 2012 Consulting Services
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security consultants to assist your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Technology Consulting Server Monitoring
Integration Microsoft Operations Manager
Remote continuous network monitoring, proactive alarms, and periodic reports are vital to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a level of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical services designed to assist your company to detect and fix a most IT network issues before they get big enough to impact productivity.
Professional Virtualization
Top Virtualization Technology Professional
With virtual server technology, businesses can operate many virtual machines on one physical server. Virtual server technology allows IT organizations to enjoy all the benefits of server isolation, while avoiding the costs that goes with buying additional server hardware. Virtual servers are also the enabling technology for building private clouds, which provide major benefits including reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, network reliability, and disaster recovery. Other important server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you with all aspects of server virtualization and administration to enable your company to cut expenses and save time.
24 Hour Dynamics GP Visual Studio Specialists
Dynamics GP Visual Studio Consultant
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can help you design reports that let you analyze your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.
Cisco VoIP phones Technology Consulting
Technology Consulting Services Cisco VoIP Phones and Unified Communications
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Unified CM, previously known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
Juniper Junos BGT IT Services
Security Consulting Juniper Junos J-Web
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Exchange 2010 Migration Consulting Services
Exchange Migration Services
Progent's Microsoft-certified network experts can help your organization to assess the value of Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your productivity, cutting the expense of equipment and service, streamlining administration, and integrating your vital communications platforms.
