Edison Consulting for Network Support Providers
Temporary IT Support Help
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Providers in Edison
Progent's consulting services for network service firms in Edison New Jersey allows you to offer your clients Progent's consulting expertise and Help Desk support under your brand as a seamless supplement to your in-house IT support team. These services can ease the way for you to grow your revenue, close gaps in your service offerings, satisfy your clients, and increase your bottom line.
Progent's roster of network infrastructure engineers, desktop support specialists, network administrators, and cybersecurity consultants have worked as transparent supplements to the IT staffs of some of the world's largest IT support businesses. Progent's range of expertise enables you to widen the scope of your IT service practice, and Progent's close integration with your support team helps you promote and preserve your branding.
Progent is a network support company with 20 years of background providing remote consulting services to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any independent computer services firm in the world. Progent has delivered online IT assistance and consulting to clients in every state in the country. (Refer to recommendations from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's reseller program for IT service firms features transparent resale to your clients of professional services. Progent invoices your firm directly and performs under your direction to deliver your clients consulting and support services under your branding. Also, Progent offers an affordable Extended Hours Support Service for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are fundamental to an efficient service desk. But full-featured ticketing systems are not just expensive to license and staff, but also challenging to configure and manage. Small or niche IT service firms seldom have the necessary budget or personnel. Progent's Service Desk and ticketing program offers IT service firms a practical way to keep their own branding while delivering their customers responsive desktop support services built around a best-of-breed ticketing platform and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Call Center and ticketing program for IT support companies leverages Progent's investments in highly scalable ticketing software, a remote desktop support team, and a group of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up data interchange with your current ticketing platform. The standard and optional features available with Progent's Call Center and ticketing program enable your IT service firm to increase your physical and virtual support volume, the diversity of technologies your business can handle, the number of geographies you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour service level agreement to commence work during standard work hours.
- Standard service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at extra cost.
- Optional onsite support in larger metro areas is offered throughout the country at extra cost.
- You have full control of your customers and invoicing.
- Your customers submit service requests by means of your custom branded Internet portal, a toll-free number, or by directing an email to your assigned mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service firms allows your support team to become a sole source for virtually all IT expertise your clients may need. You can grow your staff and core in-house competencies at your own pace without having to decline opportunities due to a lack of in-house expertise or a shortage of personnel.
Key aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless extension of your internal support team, responding to your direction, and bills you instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize costs.
- Extensive Reporting: Progent utilizes an advanced reporting platform to make sure all IT services delivered are fully described. This allows your IT support organization to shift account assignments to internal personnel when you have enough people and relevant technical skills.
- Safely Grow Your IT Support Business: You can quickly and safely accept more opportunities outside your main areas of expertise and serve new territories without exposure to the risks associated with expanding your full-time staff too rapidly.
- Re-enforce Your Name: You can improve your positioning as a comprehensive IT support firm by offering more services to more clients using your own company name.
- Add to Your IT Support Portfolio: Progent can provide world-class support in a broad range of technologies and can be a reliable reservoir of skills for growing your IT service operations.
- Rapid Problem Escalation: Thanks to a sizable roster of high-level IT experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest problems can be handled promptly.
- Make Your Clients Happy: Happy customers keep coming back. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for expertise from your competitors.
- Remote Support Professionals: For two decades, Progent has delivered online network support ranging from Help Desk support to advanced consulting. Efficient remote service saves money and produces fast solutions.
- Major Industry Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and GIAC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Edison, New Jersey Companies
Progent's seasoned team of certified consultants can deliver Edison, New Jersey companies a broad range of remote consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, AWS, Google Cloud
- Online Network Troubleshooting
- Work from Home Support Services
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Configuration
- Security and Compliance Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi AP Configuration
- Wi-Fi Site Assessments
Find Out More About Progent's Reseller Support for Network Service Firms in Edison, New Jersey For additional information about Progent's consulting program for IT service firms in Edison, New Jersey, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Windows 2012 IT Consultant
Windows 2003 Server Technical Support
The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting team with practical experience and in-depth knowledge in planning and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's consulting support can assist you with designing, deploying, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
24x7x365 Consultants Short Term Staff Augmentation
Supplemental Staffing Computer Consultants
Progent's short-term IT staffing services enable businesses to meet the need for network support personnel without incurring the expense and delays associated with identifying and recruiting experienced technical help and without increasing your permanent workforce.
SCCM 2016 Asset Inventory Technical Support
SCCM 2016 and SQL Server 2016 Technical Support
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, enables safe self service, and offers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Security Group Juniper Junos Management
Largest Juniper Junos CLI Security Certification
Progent's Juniper-authorized network engineer can assist you to design and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued devices to current versions. Progent's Junos OS consultants can provide expertise with Juniper's premier network operating system to help you to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that include a combination of Juniper's OS platforms.
Mid-size Company Integration Specialist
Urgent Small Office Computer Consulting Services Small Business
Progent offers technical services for mid-size businesses who have 100 to 250 system clients. The mid-size business or work group has traditionally been an underserved part of the market for network support services. The overhead and service delivery models of major third-party service firms make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to support an IT network whose complexity and capability are frequently similar to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and proactive server monitoring, dramatically reduces the IT support expenses of a small-medium business while offering the mid-size company with big-company service from certified, world-class experts with background in a broad range of midsized business network solutions. If your medium size organization or small business is searching for levels of IT support appropriate by a mid-size organization without budgeting big-company prices, contact Progent.
Hornetsecurity Altaro VM Backup and VMware IT Consultant
Altaro VM Backup Planning Configuration
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for individual files and emails, support for Windows Server CSV and for VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of consulting services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Emergency IT Training On-site Technical Support
Top Rated Information Transfer Outsourcing
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent has few competitors. Small businesses who utilize familiar independent consultants or who employ internal support personnel benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, protected, and efficient.
wireless IP phone upgrades Outsourcing
wireless IP phone upgrades Support and Help
Progent's wireless VoIP phone configuration consultants offer online and on-premises assistance to help you create and administer a Cisco wireless VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Windows Server 2012 R2 Hyper-V 3.0 Consulting
Microsoft Hyper-V 3.0 Virtual Server Remote Technical Support
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to deploy and manage virtual servers to cut network expenses and enhance availability.
Configuration Remote Employees Security
Offsite Workforce Endpoint Security Support Services
Progent can help small and medium-size businesses to configure endpoint device security defense systems and provide response expertise for a remote workforce.
Wi-Fi Onsite Technical Support
Wireless Bridge Network Consultants
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of any size to integrate, manage, monitor and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
64-bit Processing Engineers
64-bit Upgrade Online Troubleshooting
Progent's Microsoft-expert engineers can help you to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, plan an efficient migration process that reduces operational disruptions, and deliver inexpensive, expert remote help to aid your company to install 64-bit software and application software on your existing computers.
WatchGuard Firebox T55 Firewall Consulting Services
WatchGuard Firebox T35 Firewall Technical Support
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.
Proxim Tsunami Wireless Example Application
Example Application Wireless
Progent delivered a wireless integration environment that enabled a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided protection against local interference.
Microsoft Exchange Upgrade Information Technology Consulting
Upgrade Help Exchange 2000
Progent is among the most experienced IT support firms for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Dynamics GP eConnect Consultancy
Microsoft Dynamics Reports
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to design reports that allow you to track your business more effectively, turning raw data into useful insights into your business.
Citrix Hyper-V Management Professionals
24-Hour Consultant Services Citrix Lab Manager
Progent's Citrix experts can help your organization to assess the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to enhance the responsiveness, availability, consistency, and recoverability of your virtualized network while reducing the cost of resources and operations and simplifying management processes.
Award Winning SCCM Peer Cache Remote Troubleshooting
SCCM Endpoint Protection Setup and Support
System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, enables safe end-user self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
ASA and PIX Computer Consultants
Cisco Firewall integration Network Consulting
Progent's Cisco-Premier network experts provide professional PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
application Testing Lab Specialists
QoS Test Lab Consultant Services
Progent's Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, creating cost-effective migration methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to configure proper pilot environments, the lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.
Ubiquiti switch Specialists
Ubiquiti UniFi Controller management Engineers
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances running on multiple sites with any number of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can help your organization to determine the value of Ubiquiti's UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi solution.
Microsoft WannaCry Ransomware Defense Engineers
Ransomware Recovery Consultancy
Progent offers consulting for security analysis products such as LANguard from GFI for performing a variety of programmed system auditing scans to uncover potential security problems. Progent has extensive knowledge of security auditing tools and can show you how to understand audit reports and respond effectively. Progent can help you design protection into your business processes, configure scanning software, define and implement a secure network environment, and recommend policies to optimize the security of your network. Progent's security engineers are able to help you set up a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's certified security engineers can also validate the security of web-based applications and can run extensive security audits of company-wide security to validate your company's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.
Conti ransomware hot line Engineer
Consulting Services Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Mandrake Linux Consultant
Consultant Redhat Linux
Progent's Linux support services provide small companies and software developers support for managing and maintaining Linux systems that run with Microsoft-based networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Windows with major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Avaddon ransomware hot line Specialists
Spora ransomware hot line Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Amazon MWS programming Coding
Amazon Marketplace Web Service integration Developer
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
24x7 Microsoft, Cisco and Security Certified Experts Sales Office Computer Engineer
Branch Office Online Consulting
Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need network help with the responsiveness common to with small firms but which offers effective client interaction, thorough documentation, and compliance with enterprise IT standards. If your corporation has a branch office located anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of on-premises and remote network consulting services and system architecture expertise.
ASA and PIX Firewall On-site Technical Support
Top Cisco ASA Configuration Computer Engineer
Progent's Cisco-Certified technology consultants provide professional PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and secure access services. Extending from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
IT Consulting Managed IT Services Consultants
Emergency Remote Network Monitoring Engineers
Progent's ProSight family of managed IT services are geared to provide businesses who maintain small in-house network support staffs with affordable access to enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed services include fixed network maintenance costs, automation of common management processes, continual adoption of the latest information technology, smooth transition from legacy technology to up-to-date solutions, improved alignment of information technology with strategic objectives, access to veteran IT consultants, and allowing management to focus on business rather than fast-evolving information technology.
Fortinet Firewall Integration Support and Setup
Fortinet 200 Series Firewalls Specialists
Fortinet next-generation firewalls are industry leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate security appliances to protect all your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
MySQL Design Firms
Visual Basic Contract Development
Progent's team of expert programmers, relational database designers, and program management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering database designers and software programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers experience with web development technologies and can help clients to build, expand, troubleshoot, or migrate web applications to utilize the most current web technology.
Top Monitoring and Reporting Online Troubleshooting
Server Monitoring Remote Support
Remote continuous network monitoring, automated alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of network stability that was previously reserved for enterprises. Progent offers a variety RMM solutions delivered as low-cost service packages designed to assist your company to detect and resolve a most IT network problems before they can hurt productivity.
Contact Progent
Contact Progent
For small organizations interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Check Point VPN-1 Security Contractors
Check Point Sandboxing Security Audit Services
Progent's Check Point Software firewall consultants can show you how to plan, configure, and administer firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Cisco ASA Firewall integration Computer Consultant
Cisco ASA 5500-X Firewall with Firepower On-site Support
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Exchange 2000 Upgrade Outsourcing
Support Services Microsoft Exchange
Progent is one of the most experienced network consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange 2000 under common situations including updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Windows Server 2012 R2 On-site Technical Support
Windows Server 2012R2 Private Cloud Online Troubleshooting
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support, staff, create an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a DR/BC plan.
Design Consultants Project Methodology
Expert Microsoft Certified MSF Networking Services
In conducting IT tasks for enterprise customers, Progent follows a structured methodology driven by specified milestones in order to meet budgetary, timing and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert implementation. All facets are documented to provide a detailed description of IT services performed and to assist in ongoing network support.
Example Application MOM
Immediate Example Application Operations Manager
Before Progent's MOM-based solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent can now address server troubles before they grow to be critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before customers know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company IT systems enterprise-class reliability, security and performance.
Wi-Fi Site Survey Consultants
Online Wireless Site Survey Remote Support Services
Progent's wireless site survey services help you to design, implement and debug a Wi-Fi network customized for your environment, offering your business a WLAN that has the coverage, performance, density, Quality of Service, security, and roaming ability your company requires. Wireless site survey services from Progent include online predictive analysis for planning a wireless network and on-premises survey services for confirming, optimizing, and debugging an operational wireless LAN.
