Progent's Reseller Support for Network Service Firms in Edison
ProgentProgentís reseller program for network service organizations allows Edison, New Jersey businesses to provide your customers Progent's consulting services with your brand as a transparent supplement to your in-house network services team. This can ease the way for you to add to your revenue, fill out your service catalog, create happy customers, and improve your profits.

Progentís nationwide roster of network experts, PC support technicians, network administrators, and data security consultants have worked as transparent expansions to the support staffs of some of the worldís largest IT support firms. Progentís breadth and depth of expertise allows you to add to the capabilities of your IT support business, and Progentís close integration with your support team lets you strengthen and protect your company's brand.

Progent is an IT consulting company with two decades of background delivering remote consulting services to small and middle-size companies. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco-certified CCIE network infrastructure experts of any private computer services firm in the world. Progent has delivered remote IT support and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's customers.)

Using Progent's Support Services Under Your Branding
Progent's reseller program for network service organizations features seamless resale to your customers of professional services. Progent invoices your firm exclusively and performs under your instructions to provide your clients support services under your branding. Progent requires no retainer for support services delivered during standard business hours and requires no initiation fees. You can opt out at any time with no penalty. Also, Progent has an affordable Off-hours Support Program for customers who require access to 24x7 technical support.

Benefits of Progent's Reseller Program for IT Service Providers
Progent's Reseller Program for IT Service Firms allows you to act as a reliable source for practically all IT expertise your customers may need. You can grow your team and in-house competencies steadily without being forced to say no to opportunities owing to a lack of in-house expertise or a shortage of personnel.

Important aspects of Progent's Reseller Program for IT Service Providers include:

  • Transparent Support: Progent works as a seamless extension of your in-house IT service team, under your coordination, and bills you rather than your customer.
  • No Subscription or Startup Fee: Progent bills only for services delivered and bills on a per-minute basis to reign in costs.
  • Extensive Reporting: Progent uses an enterprise-class service reporting platform to make sure all services delivered are thoroughly documented. This enables your IT support organization to shift service responsibilities to internal personnel when you have enough staff and relevant technical skills.
Key benefits of Progent's Reseller Program for Network Service Providers include:
  • Safely Expand Your IT Support Business: You can easily and affordably accept additional opportunities beyond your core areas of excellence and open new geographies without the risks associated with increasing your head count too quickly.
  • Strengthen Your Brand: You can improve your positioning as a comprehensive network support firm by offering more services to more clients under your own company name.
  • Flesh Out Your IT Support Portfolio: Progent offers world-class support in a wide range of IT disciplines and can act as a dependable reservoir of skills for expanding your IT support business.
  • Rapid Problem Escalation: With a large roster of high-level technology experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved promptly.
  • Keep Your Clients Satisfied: Happy customers stick. By joining with Progent, you can continue making your customers successful without ever forcing clients to look for expertise outside the fold.
  • Online Technical Support Experts: For two decades, Progent has provided online network support ranging from Help Desk services to high-level consulting. Efficient remote service saves money while delivering fast solutions.
  • Major Industry Certifications: Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.
For a PDF datasheet about Progent's program for reselling Progent's IT support under your own name, download Progent's Reseller Program for IT Service Firms.

Progent's Practice Areas for Edison, New Jersey Businesses
Progent's seasoned roster of certified consultants offers Edison, New Jersey businesses a broad array of online technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for IT service organizations include:

Find Out More Details About Progent's Consulting Support for Network Service Providers in Edison, New Jersey
For additional information about Progent's consulting program for IT service firms in Edison, New Jersey, call 1-800-993-9400 or refer to Contact Progent.