Edison Consulting Experts for Network Support Providers
Temporary IT Support Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Providers in Edison
Progent’s consulting support for IT service organizations in Edison New Jersey allows you to offer your customers Progent's consulting and Help Desk support using your brand as a seamless augmentation of your in-house IT support group. These services can put you on the fast track to add to your revenue, fill out your service portfolio, satisfy your customers, and improve your bottom line.
Progent's roster of network infrastructure experts, PC integration and troubleshooting specialists, IT administrators, and data security professionals have worked as transparent extensions to the IT staffs of some of the world’s biggest IT support businesses. Progent’s range of technical knowledge allows you to broaden the capabilities of your IT support practice, and Progent’s transparency lets you promote and preserve your company's brand.
Progent is an IT support firm with two decades of background providing online expertise to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure experts of any private computer services firm in the world. Progent has provided online IT assistance and advanced consulting to clients in every state in the U.S. (See recommendations from Progent's clients.)
Using Progent's Support Services Under Your Branding
Progent's reseller program for IT service providers offers transparent resale to your clients of world-class services. Progent bills your firm directly and performs under your instructions to deliver your clients support services under your brand. Also, Progent offers a low-cost Extended Hours Support Program for clients who require access to 24x7 support.
Help Desk and Ticketing for Network Service Firms
Ticketing systems are the enabling technology behind an efficient service desk. But enterprise-grade ticketing platforms are not only expensive to license and staff, but also difficult to set up and manage. Smaller IT support providers do not have the necessary budget or personnel. Progent's Help Desk and ticketing solution gives IT service organizations a practical way to retain their company branding while providing their customers responsive desktop support services backed by a best-of-breed ticketing system and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Firms
Progent's Help Desk and ticketing program for IT service firms leverages Progent's sizable investments in advanced ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can establish data interchange with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing services allow you to expand your support volume, the diversity of technologies your firm can handle, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service firms include:
- Progent's remote desktop service team delivers Level 1 end user help with 1-hour service level agreement to commence work during standard work hours.
- Normal service times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at extra cost.
- Optional on-premises service in major metro areas is offered throughout the US at extra cost.
- You retain full control of your clients and billing.
- Your customers submit requests through your own branded web portal, a toll-free phone number, or by directing a message to your dedicated mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to act as a single point of contact for virtually all IT expertise your customers may require. You can grow your staff and strategic IT skills at your own pace without being forced to turn down opportunities due to a gap in expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your internal IT service group, under your management, and invoices you rather than your client.
- Granular Billing: Progent charges by the minute to minimize costs.
- Extensive Reporting: Progent utilizes an advanced documentation platform to ensure that all services performed are fully described. This makes it easy for your IT support organization to shift service responsibilities to in-house personnel when you have sufficient staff and appropriate technical skills.
- Safely Expand Your IT Support Business: You can easily and efficiently take on additional opportunities beyond your core areas of excellence and serve additional territories without the risks associated with increasing your full-time staff too rapidly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive IT service firm by delivering more solutions to more clients under your own brand.
- Add to Your IT Support Portfolio: Progent can provide top-tier support in a broad array of technologies and can act as a reliable resource for growing your IT support operations.
- Rapid Escalation: Thanks to a sizable roster of high-level consultants ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems get resolved promptly.
- Keep Your Clients Happy: Happy customers stick. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek expertise outside the fold.
- Remote Support Professionals: For two decades, Progent has provided remote network support ranging from Help Desk support to advanced consulting. Effective remote service saves money while delivering fast results.
- Major Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISA, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Edison, New Jersey Businesses
Progent's veteran roster of certified engineers offers Edison, New Jersey companies a broad range of online consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Consulting
- Microsoft Azure, Amazon AWS, Google Cloud
- Online Network Technical Support
- Teleworker Support
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- iPhone Support
- Android Phone Integration
- Ransomware Defense
- Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Find Out More Details About Progent's Reseller Support for Network Service Firms in Edison, New Jersey To learn more details about Progent's reseller program for IT service firms in Edison, New Jersey, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Microsoft Dynamics GP Integration Support
Urgent Dynamics GP Support and Integration
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management solution that unifies data and operations across your business, interfaces easily with other applications, and brings together workers, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Consulting Apple MobileMe
Apple Macintosh IT Consultant
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, fast and able to achieve your company's business goals.
Top Setup and Support Microsoft Dynamics GP ERP
Onsite Technical Support Great Plains
Dynamics GP/Great Plains can help you grow and control your company better by offering deep access to strategic data and a fast return on investment. Dynamics GP offers important business benefits such as its ability to expand the presence of your company, handle your accounting, automate financial processes, standardize processes throughout your business, refine inventory control, increase order accuracy, expand sales and shorten lead-time, and maximize cash flow. Progent can help you set up and maintain a reliable, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.
Outlook autodiscover Support and Integration
Top Quality Office 365 AD FS Integration
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.
Exchange 2013 Load Balancing Consultants
Exchange 2013 Management Setup and Support
Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect key areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.
VMM 2016 Management Server IT Consulting
24/7/365 SCVMM 2016 and SCOM Engineer
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to offer a unified solution for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware ESXi expertise.
Microsoft Exchange 2010 Networking Consultant
Design Company Microsoft Exchange 2010
Progent's Microsoft-certified consultants have over a decade of background providing messaging support for customers ranging from small offices to large corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email systems, and facilitate off-site and mobile email connectivity. Progent’s Microsoft Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Windows and Solaris Setup and Support
UNIX, Windows Specialists
Progent's UNIX family consulting services offer small and mid-size businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Top Rated Technical Services South Carolina
MS Certified Repair Installation Colorado
Progent’s Technical Response Center provides national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide after-hours phone support and remote secure network access to isolate and repair technical problems quickly and economically. The breadth of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed. For urgent issues, the TRC tries to answer your request for support within one hour.
IP PSTN Computer Engineer
CUCM and SIP Integration Network Engineer
Progent's Cisco-certified SIP integration experts can assist your business to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or on-premises support to help you to move efficiently to a productive communications environment that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Online Support Services Windows and Linux
After Hours Windows, Linux, UNIX, Solaris Online Support Services
If your office network combines Linux technology technology with MS Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your OS platforms to coexist for easy management, seamless information exchange, high availability, enhanced performance, and tight security. Progent's Linux and Windows coexistence assistance services feature network infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Helpdesk services.
Call Desk for Remote Workforce Professional
Work from Home Online Technical Support
Progent has 20 years of background assisting small and mid-size organizations to design, deploy, optimize, administer, and debug computer networks that incorporate teleworkers.
Microsoft Windows Server 2016 Network Engineer
IT Services Windows 2003 Server
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad familiarity with designing and integrating cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progent’s consulting services can assist you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
24x7 Windows and Solaris Online Help
Windows, UNIX, Solaris Consulting
Progent can assist you to design and execute a smooth migration from a UNIX-powered information environment to a network powered by Windows and capable of running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application specialists can help you guard your information and reduce business discontinuity by designing an effective migration strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, migration planning and validation, MS Exchange migration expertise, information and application software transition, and server and media migration and economization.
Dynamics GP Great Plains Accounting Technical Support Services
Remote Consulting Dynamics GP Power BI
important characteristics of Microsoft Dynamics GP software include a modular structure that lets you buy only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, advanced reporting services that permit you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process information from virtually any db software or desktop application into Microsoft GP/Great Plains, plus an open architecture that makes it easy to create specialized applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP consultants to help you turn the advanced features of Dynamics GP accounting into a productive business solution.
Lync Server 2013 Mirrored Back End Servers Technology Professional
Lync Server 2013 Engineers
Microsoft Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and onsite training to your management team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
wireless IP phone configuration Integration Services
Computer Consulting wireless VoIP phones and Meraki APs
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for professionals who are on the move within office, hospitality, health-care or other environments where management wants user endpoints that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your wireless infrastructure such as APs, routers and switches, wireless LAN controllers, and management software. Progent's Cisco-certified experts offer remote and on-premises assistance to help your organization create and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Professional Microsoft Windows Server Essentials
Windows Server Essentials Hyper-V Consultant Services
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to make the move from the older physical on-premises datacenter to the contemporary hybrid computing model that includes local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud design for your network environment. Progent offers full-service project management support so you can design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and training.
Microsoft Office XP IT Support
Computer Consulting Company Microsoft Windows
Progent imposes no startup charge and asks no monthly commitment for services provided during regular business hours. Progent's one-minute granularity does away with large bills for quick repairs so you won't be forced to allow simple problems to stay unaddressed. .
Technical Support Services Office 365 integration with on-premises environments
Computer Consultant Office 365 hybrid solutions for Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Windows Server 2019 Clusters Sets Computer Consulting
Professional Windows Server 2019 Encrypted Networks
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Professionals ProSight Virtual Machine Hosting
Engineer Private Cloud Hosting for Virtual Data Centers
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in an environment that gives the highest level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based on proven virtualization platforms that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.
Emergency Microsoft Systems Management Server Support and Setup
Top SMS Server 2003 Migration Technology Consulting
Microsoft Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and configuring software products by making it easier to install system images, manage mobile computers, and run management utilities. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop sensible processes and policies to manage PDAs and smart mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates standards, processes and IT products to keep your IT computer system safe.
After Hours Forefront Network Inspection System Remote Support Services
IT Consulting Forefront Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a one-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting capabilities, allows customized reporting generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help you to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Case Studies School Wireless
Wireless Integration Example Application
Progent delivered a wireless networking solution that allowed a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless solution offered improved bandwidth and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to outside interference.
Help and Support Office 365 Exchange Online and on-premises Exchange
Open Now Exchange admin center Technical Support
Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud-based products and services.
Microsoft Exchange Specialist
Microsoft Exchange 2000 Upgrade Upgrade
Progent is among the most qualified IT consulting companies for integrating email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server management.
Microsoft Dynamics CRM Outsourcing
Microsoft CRM Technical Support
Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Built-in Sales and Customer Service components enable employees to share data to help improve sales success and deliver steady, effective customer service. Progent can configure the most sensible network environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Professionals Linux Network Monitoring
24 Hour Linux Network Monitoring, Nagios and MRTG Consulting Services
Nagios and MRTG are powerful, free monitoring utilities that operate under the Linux OS and can be deployed to monitor UNIX environments, Microsoft Windows systems, or mixed-OS systems in which Linux and Microsoft Windows run side by side. Nagios allows system support engineers to track system services including POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the traffic through SNMP network devices including processors, routers, and switches. Progent's network monitoring engineers can assist you to use both these programs to tune and repair your computer network.
24x7 Learning Live Online PowerPoint
24-Hour Online Office 365 Excel Training Small Office IT Consultant
Progent provides customized remote training for a range of desktop apps and environments including Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of traditional physical classroom instruction, such as immediate communication between students and teachers, but avoids the costs of travel and the hassle of trying to synchronize the availability of multiple students. Offered to individuals or groups of all sizes, Progent's live online instruction permits the trainer to conduct the seminar from a remote facility while the clients can be spread across a campus or all over the the U.S. Virtual training deploys proven learning mechanisms like virtual white boards, real-time questions, and shared applications. Classes can be brief and personalized to specific subjects or longer in time and wider in coverage.
Emergency Remote Desktop Connection Client for Mac IT Services
Windows Desktop Simulation on Apple Mac IT Consulting
For companies that have a mix of Apple Mac and Windows computers, there exist two basic solutions for using Windows-only applications on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Microsoft Windows-based PC to use Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac system so that you are able to use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your business to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can also help your organization to evaluate and configure other solutions for Windows platform simulation.
Engineer System Center Operations Manager
Network Engineer Monitoring and Reporting
Mid-sized businesses can get all the benefits of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support programs, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth reporting, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer medium-size business networks enterprise-class reliability, protection and productivity.
Technology Consulting Services ISA 2004 Firewall
Services ISA Server
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company needs.
Top Quality Services Small Business
Top Ranked Small Business Server Administration
Progent delivers the help of Microsoft and Cisco-Premier IT support professionals to offer customers economical alternatives to help businesses maximize the benefits of Microsoft and Cisco products. For environments that range from remote offices to nationwide corporations, Progent's network engineers can assist you to improve your network's e-mail architecture, security, reliability, throughput, and network management.
GIAC Certified Intrusion Analyst (GCIA) Business Computer Server Companies
ITIL Migration Companies
Progent offers customers access to engineers who have earned some of the computer industry's most prestigious certifications. Progent believes that clients deserve to know that their IT service providers have formal testing as well as extensive real-world backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials like the CCIE brings privileges for significantly better vendor assistance than is offered to non-certified service providers, enabling Progent to deliver clients a better level of computer support. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise customers to show compliance with regulatory requirements by using the services of recognized IT experts.
Microsoft Experts Exchange 2003 Upgrade Online Support Services
Award Winning Exchange 2003 Server Upgrade Outsourcing
Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange rollouts or updates and can supply onsite technicians to assist enterprises with deployments of Exchange Server in the or any area served by Progent's engineers.
Microsoft Certified Partner Project Management Services
Top Microsoft Experts Specialists Enterprise Project Management
For enterprise project management assistance, Progent can provide access to veteran IT experts with years of experience in technology management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to leading practices to make sure strategic projects are completed on time and on budget.
Emergency Remote Troubleshooting Microsoft Exchange 2003 Upgrade
Computer Engineer Microsoft Exchange 2003
Progent's certified consultants offer technical support and IT consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include planning, installation, documentation, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Small Business WAP361 Online Support Services
Small Business WAP351 Remote Technical Support
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or on-premises integration and debugging support to assist your organization to design, configure, upgrade, tune, administer and debug Cisco Small Business wireless access point deployments of any size or architecture.
