Overview of Progent's Ransomware Forensics and Reporting in Edison
Ransomware Forensics Analysis ExpertsProgent's ransomware forensics experts can save the evidence of a ransomware assault and carry out a detailed forensics analysis without impeding the processes related to operational resumption and data restoration. Your Edison business can utilize Progent's forensics documentation to counter future ransomware assaults, assist in the cleanup of lost data, and meet insurance carrier and regulatory reporting requirements.

Ransomware forensics analysis involves determining and describing the ransomware attack's progress across the targeted network from beginning to end. This audit trail of how a ransomware attack travelled through the network helps you to evaluate the damage and highlights vulnerabilities in rules or processes that should be corrected to avoid later breaches. Forensics is typically given a high priority by the cyber insurance provider and is typically mandated by state and industry regulations. Because forensic analysis can take time, it is critical that other key recovery processes such as operational resumption are executed concurrently. Progent has a large team of information technology and security experts with the skills required to perform activities for containment, business continuity, and data restoration without interfering with forensic analysis.

Ransomware forensics is time consuming and calls for intimate cooperation with the teams responsible for data restoration and, if needed, settlement negotiation with the ransomware Threat Actor. Ransomware forensics can require the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies.

Activities involved with forensics include:

  • Isolate but avoid shutting down all potentially affected devices from the system. This may involve closing all Remote Desktop Protocol (RDP) ports and Internet facing network-attached storage, modifying admin credentials and user passwords, and implementing two-factor authentication to guard backups.
  • Copy forensically valid digital images of all exposed devices so the file restoration team can get started
  • Save firewall, VPN, and other critical logs as quickly as possible
  • Identify the version of ransomware used in the assault
  • Inspect each computer and storage device on the system including cloud storage for indications of compromise
  • Catalog all compromised devices
  • Establish the kind of ransomware used in the attack
  • Study log activity and sessions in order to establish the timeline of the ransomware attack and to spot any potential sideways movement from the first compromised machine
  • Understand the security gaps exploited to carry out the ransomware attack
  • Look for new executables associated with the original encrypted files or network breach
  • Parse Outlook PST files
  • Analyze email attachments
  • Separate any URLs embedded in messages and determine if they are malware
  • Produce detailed attack reporting to satisfy your insurance and compliance requirements
  • Suggest recommended improvements to shore up security gaps and improve processes that lower the risk of a future ransomware breach
Progent's Background
Progent has provided online and on-premises IT services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes professionals who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This scope of skills gives Progent the ability to salvage and consolidate the surviving parts of your IT environment following a ransomware attack and rebuild them quickly into an operational network. Progent has collaborated with leading insurance providers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Forensics Investigation Expertise in Edison
To learn more about ways Progent can assist your Edison business with ransomware forensics analysis, call 1-800-462-8800 or visit Contact Progent.



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    Progent's Network Contact Center Outsourcing Services for desktop support are designed especially for small businesses who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must work within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

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    Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices.

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    Progent's service experts in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless environments with full sharing and workgroup support. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft products. Progent's experience in Windows and Apple service makes it possible to provide world class assistance to companies that rely on these technologies to keep their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Microsoft Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT staff and users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.

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    Progent offers customized remote instruction for a range of client apps and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom instruction, including instant communication between students and teachers, but avoids the costs of transportation and the hassle of attempting to accommodate the availability of multiple trainees. Available to individuals or classes of all sizes, Progent's live online instruction permits the instructor to conduct the seminar from an online facility while the clients can be spread across an office or all over the the U.S. Virtual education supports proven teaching tools such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specialized topics or extended in time and wider in scope.

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    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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    Small to mid-sized businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT support programs, mid-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company networks world-class availability, protection and productivity.

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    Progent's company culture will allow you to become a more capable professional by improving your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this promise by attracting the top professional experts for you to work with, providing an advanced system infrastructure, using specialized application utilities to enable the highest level of support, and by streamlining our operational models for attracting and keeping clients.

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    Progent's disaster recovery support and business continuity consultants can help you design a disaster recovery plan in case of an IT network disaster. Progent can show you how to develop a complete disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, high-availability network architecture that takes into account availability issues covering a broad range of infrastructure technologies and processes.

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