Overview of Progent's Ransomware Forensics Analysis and Reporting in Edison
Ransomware Forensics ServicesProgent's ransomware forensics consultants can preserve the system state after a ransomware attack and carry out a detailed forensics investigation without disrupting activity required for business continuity and data restoration. Your Edison organization can use Progent's post-attack ransomware forensics report to block future ransomware assaults, assist in the restoration of lost data, and comply with insurance carrier and regulatory requirements.

Ransomware forensics analysis involves determining and describing the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack travelled within the network assists your IT staff to assess the damage and highlights vulnerabilities in rules or processes that need to be rectified to prevent future breaches. Forensic analysis is usually assigned a high priority by the cyber insurance provider and is often mandated by government and industry regulations. Since forensic analysis can be time consuming, it is vital that other key activities such as operational continuity are pursued in parallel. Progent has a large team of information technology and security experts with the skills needed to perform activities for containment, business resumption, and data restoration without disrupting forensic analysis.

Ransomware forensics analysis is time consuming and requires intimate interaction with the teams assigned to data restoration and, if needed, settlement discussions with the ransomware Threat Actor. Ransomware forensics typically require the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes.

Activities associated with forensics investigation include:

  • Detach but avoid shutting down all possibly suspect devices from the network. This can require closing all Remote Desktop Protocol (RDP) ports and Internet facing network-attached storage, changing admin credentials and user PWs, and setting up two-factor authentication to secure your backups.
  • Copy forensically sound images of all exposed devices so your file restoration team can proceed
  • Save firewall, VPN, and additional critical logs as quickly as possible
  • Identify the variety of ransomware involved in the attack
  • Survey every computer and storage device on the system as well as cloud-hosted storage for indications of encryption
  • Catalog all compromised devices
  • Establish the kind of ransomware used in the assault
  • Review logs and sessions to establish the time frame of the attack and to spot any possible sideways migration from the originally infected machine
  • Understand the security gaps used to carry out the ransomware assault
  • Look for new executables surrounding the first encrypted files or network compromise
  • Parse Outlook web archives
  • Analyze attachments
  • Extract any URLs from messages and determine if they are malware
  • Produce comprehensive incident reporting to satisfy your insurance carrier and compliance requirements
  • List recommended improvements to close security gaps and enforce workflows that lower the exposure to a future ransomware exploit
Progent's Qualifications
Progent has provided remote and on-premises IT services throughout the United States for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and ERP applications. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your network following a ransomware attack and reconstruct them rapidly into an operational system. Progent has collaborated with top insurance providers including Chubb to help businesses recover from ransomware attacks.

Contact Progent about Ransomware Forensics Analysis Services in Edison
To find out more information about ways Progent can help your Edison business with ransomware forensics analysis, call 1-800-462-8800 or see Contact Progent.



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    Even if your company has a small computer support staff and a limited IT budget, your information system can still have the same high reliability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest system management products for 24x7 monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital business applications and hardware up and running.

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    In addition to providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group online training classes tailored to address your particular requirements. Progent's experts also can help you build and support a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.

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    Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and economically. Progent's Exchange 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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    Progent offers access to the affordable services of remote Internet connectivity experts to assist your organization to evaluate or update your ISP services so your Internet access solution meets your business needs. Services provided by Progent include assessment of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant BGP configurations.

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    Altaro VM Backup software provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to assist you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup.

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    Progent's Microsoft-certified database developers offer small and midsize businesses online DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and configuration, application architecture and programming, management support, replication solutions, storage management, tuning, migration, security and compliance, backup/restore systems, problem solving, and training.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800

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    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, optimize and debug their connectivity appliances such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important updates, or isolating performance issues.

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    Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a easily managed web gateway that delivers a single-server solution for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent imposes no initialization charge and asks no monthly commitment for services delivered during normal working hours. Progent's one-minute granularity avoids big invoices for quick fixes so you will not be forced to allow simple problems to stay unaddressed. .

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate as much as half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

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    Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop environment that improves the strategic impact of your information system; configure XenDesktop software with your servers, end-user computers, and printers; upgrade your older desktop virtualization software to current releases of XenDesktop; and provide advanced online technical support. Progent can also train your network managers to adhere to industry leading practices to manage your XenDesktop solution efficiently.

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    Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with real-world background and broad knowledge in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and servicing IT environments based on the Microsoft SBS line of servers and applications.

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    Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

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