Edison Remote Workers Connectivity Advisor
Data Protection Technology Consulting Services
Expanding your remote workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Edison organization to pick the right tools and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Edison, New Jersey organizations to succeed with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information so as to prevent data loss and minimize restoration time and effort in case of storage failures due to hardware issues, programming hiccups, user error, malware, or any other reason. Reliable data protection solutions can be particularly difficult to design and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address diverse types of user-owned endpoints. Progent offers quick online help from consultants knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate circumstances that call for a quick changeover to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity specialists can assist your business to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Edison, New Jersey company, call
An index of content::
Integration Support Network Services Monitoring
Network Troubleshooting Network Consultant
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or isolating performance problems.
Remote Support Services SQL Server 2019 Analysis Services
SQL Server 2019 Performance Tuning Technical Consultant
Progent's certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to experts in system design and integration, software development, database administration, and network security.
Exchange 2016 Migration Computer Consulting
Online Troubleshooting Microsoft Exchange Server 2016 Migration
Progent can assist you in all facets of your migration to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
IT Consultant Microsoft Exchange 2003
Microsoft Exchange 2003 Consultant Services
Progent's expert support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Remote Employees Cloud Integration Network Consulting
Online Technical Support Offsite Employees Cloud Integration
Progent can help small and mid-size companies to set up their home-based workers with seamless access to public cloud applications and services.
Case Study School Wireless
Proxim Wireless Case Study
Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution provided better performance and reliability than recourse to amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it offered protection against local interference.
24-7 Snatch ransomware recovery Professionals
Dharma ransomware recovery Engineers
Progent's proven ransomware recovery experts can help you to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Excel Power Map Designer
Top Quality Professional Excel 2013
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of remote support services to help your organization to plan, develop, pilot test, deploy, manage, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a specific issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individuals or groups.
Online Consulting Automated Desktop Monitoring
Remote Server Management Specialist
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt your business.
Solaris Configuration
Professional Sun Solaris
If your office computer system combines Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, superior performance, and tight protection. Progent's Sun Solaris and Windows integration assistance offerings include IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Help Desk support.
Small Company Remote Support
Small Office Network Technical Consultant
If you have a company IT system with 10 to 50 network users, Progent's IT outsourcing services free your business from dependence on an individual independent service provider while giving you affordable and dependable access to high-quality technical support. By providing network support service when you need it, offering specialized knowledge for critical technologies, offering unique support such as automated server monitoring, and billing only for services you use, Progent offers you an affordable solution for optimizing the profitability of your small office network. Progent is the intelligent way for small organizations to build and support a robust and safe information network and to benefit from fast access to the experienced consulting ordinarily restricted to enterprises who are able to support a large in-house IT group.
24-Hour Branch Offices Integration Support
Online Troubleshooting Remote Office
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for serving branch offices that require IT service with the responsiveness common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise maintains a branch office located anywhere in California or any area served by Progent's consultants, Progent can provide a wide array of onsite and on-line network support services and system design assistance.
24/7 Microsoft Certified Partner Arkansas Tech Services
installation and Administration Louisiana
Progent’s Technical Response Center offers nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone help and remote direct network connection to isolate and repair technical problems rapidly and affordably. The scope of technical experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult problems to competent specialists as needed.
prime infrastructure Computer Consultants
CCIE Expert Certified WLAN controller Network Consultant
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Operating System Education
Top Rated Skills Transfer Windows
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent has few competitors. Mid-size companies who utilize trusted freelance service providers or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.
24x7x365 Helpdesk Sharing Support and Setup
Co-managed Heldesk Consultants
Progent's Computer Help Desk Outsourcing Services for desktop support are intended specifically for small businesses who need immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a modest IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Selection and Deployment.
Systems Management Server Technical Consultant
SMS Server Upgrade Consultants
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management utilities. In addition to advising you about ways to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define sensible processes and policies to manage handheld computers and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, procedures and technologies to keep your IT network safe.
Network Management Midsize Company
Mid-sized Office Computer Network Specialists
Progent provides technical services for mid-size businesses who have 100 to 250 system users. The mid-size company or office has traditionally been an overlooked part of the market for IT consulting expertise. The overhead and support delivery practices of large third-party support firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose complexity and capability are often comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and 24x7 server monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is looking for levels of network support needed for a medium size organization without paying enterprise costs, contact Progent.
Office Excel for Mac Training
Microsoft Excel for Mac Class
Progent can provide onsite education designed for people who wish to expand their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac application software.
Automatic Topology Diagrams Professionals
Computer Consultant ProSight Remote Network Troubleshooting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical software patches, or isolating performance bottlenecks.
Exchange 2007 Server Professional
Exchange 2007 Outsourcing
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Technical Support Microsoft SBS 2011
Consultants SBS Premium Add-on
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Small Business Server requires a network support expert with real-world background planning and building seamless, comprehensive business network solutions. Progent's Small Business Server professionals have an average of over 10 years of experience integrating computer systems built on Microsoft platforms. This expertise ensures you success in installing, administering, and troubleshooting IT environments that include the Microsoft Small Business Server suite of servers and applications.
SCCM 2016 Primary Site Professionals
Support and Integration SCCM 2016 Central Administration Site
Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, allows secure self service, and delivers a single point of control for managing multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
IT Services Monitoring and Reporting
Operations Manager Troubleshooting
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can afford a degree of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to assist you to identify and fix a most network problems before they can disrupt productivity.
Catalyst 4500 Switch Consultant Services
24/7 Catalyst Switch Technical Consultant
With Catalyst switches for small and mid-size businesses, Cisco enables companies to realize the full benefits of adding smart traffic control to their networks. Cisco's Catalyst switch product line allows you to enable features that make your network infrastructure sufficiently robust to accommodate real-time needs, expandable to facilitate future growth, safe enough to protect confidential data, and capable of prioritizing and managing all traffic to optimize system performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security specialists can show you how to create a strategic security plan and configure Catalyst switches so they help support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Telecommuter Services Consultant Services
Biggest Specialist Call Desk for Remote Workers
Progent has 20 years of background assisting small and medium-size companies to plan, deploy, optimize, manage, and debug IT networks that incorporate remote workers.
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