Expanding your at-home workforce can have a major impact on IT architecture, security, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Edison organization to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide services ranging from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Edison, New Jersey businesses to with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies utilize a mix of products to accommodate their different partners and customers. Progent can help you to manage your current voice/video conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video calling, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Edison, New Jersey company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client interactions. Integrated Sales and Customer Service modules enable in-house staff to share information to help promote selling success and offer steady, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer support databases.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to IT experts and network users, lessening the difficulty of creating, deploying, administering, and using company data and database programs in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

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    Progent's Cisco-certified CCIE networking consultants can help your business to set up, manage, update, tune and debug Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from outdated appliances to modern devices.

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    Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.

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  • Exchange 2013 Configuration Online Troubleshooting
    Microsoft Expert Exchange 2013 Disk Availability Group Services

    Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.

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