Expanding your remote workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Edison company to select the right technologies and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers support services that go from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Edison, New Jersey businesses to with any facet of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat, and content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help you to tune your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Edison, New Jersey business, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience assisting small and mid-size organizations to reduce system downtime by offering affordable online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and transparent maintenance. Progent's business continuity consultants can assist your company to develop and test a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can assist you to design, deploy, and support resilient technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, continual online backup, and multi-location hot backup centers.

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  • Online Technical Support Microsoft Office Communications Server Specialists Office Communications Server 2007
  • Onsite Technical Support Microsoft 365 OneNote Integration Microsoft 365 Yammer Integration Remote Support
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    Consultant Services Teleworker Conferencing

    Progent can assist small and medium-size organizations to implement and troubleshoot teleconferencing applications to allow their teleworkers to collaborate productively with fellow workers and clients.

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    Progent's Microsoft-certified consultants can help your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase productivity by making sure that operating systems and applications are always up to date, tracking product licenses, and monitoring resource usage patterns so you can make informed purchasing choices. When you are ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement an efficient move to SCCM 2012.

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  • Windows Server 2019 Kubernetes Containers Integration
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    Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and Linux support.

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  • Consult Network Testing Lab
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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.

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    Progent's Linux consulting experts offer small businesses and software developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's Microsoft-expert engineers can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of moving to 64-bit PC desktop processing, design an efficient upgrade process that minimizes business interruptions, and deliver inexpensive, professional remote support to assist you to install 64-bit desktop operating systems and application software on your existing computers.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

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    Progent's Help Desk outsourcing and co-sourcing services enable organizations to save money, increase output, and respond quickly to fast-changing economic environments.

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    Progent can help businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and library resources; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help you to upgrade from a legacy version of SCVMM or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.

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    Progent's Power BI experts can assist you to plan, deploy, manage, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to implement and manage an onsite, cloud, or hybrid environment for Power BI.

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    Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner and safer Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime.

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  • Top Quality Help Desk Support and Help
    Computer Support Help Desk Professionals

    The Help Desk support delivery structure used by Progent gives small companies an efficient option to dependence on freelance service individuals by offering extensive technical knowledge accessible to numerous engineering groups, optional round-the-clock availability of emergency assistance, escalation capability to appropriate engineers for handling even the most difficult problems, support consistency and dependability, prompt follow through overseen by seasoned IT service administrators, a variety of convenient ways for requesting support jobs, plus a high level of progress visibility enabled by ticket tracking and accessible through a web portal.

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  • Consult Private Clouds for Small Businesses
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    Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in a solution that delivers the maximum degree of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization architectures that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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  • Consulting Lync Server 2013 disaster recovery
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    Lync 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP and PSTN calling enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed topology suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.

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    If you have a small business IT system with 10 to 50 network clients, Progent's network outsourcing services save your company from dependence on an individual freelance consultant while giving you cost-effective and reliable access to high-quality technical expertise. By delivering IT consulting help when you require it, offering advanced expertise for critical technologies, delivering value-added services such as automated server monitoring, and charging only for support you use, Progent gives you an affordable solution for optimizing the productivity of your small office network. Progent is the intelligent way for small businesses to create and support a robust and secure information system and to benefit from quick access to the experienced consulting typically restricted to enterprises who are able to support a sizeable in-house IT organization.

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  • Windows 2008 Server Security Consulting Firm Edison-Middlesex County, United States Computer Support Consultant Windows Server 2019
  • Windows 2019 Onsite Technical Support Immediate Windows 2003 Server Consultant Services

  • Small Medium Business Computer Consulting
    Mid-sized Company Consultancy Services Company

    Progent offers technical services for medium size businesses with 100 to 250 network clients. The mid-size company or work group has traditionally been an underserved segment of the market for network support expertise. The cost structures and support delivery models of major outside service organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to support an information network whose advanced technology and sophistication are frequently comparable to the information systems of much larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office technology and 24x7 network monitoring, significantly reduces the network support expenses of a small-medium business while providing the mid-size organization with enterprise-level support from professional, world-class experts with background in a wide range of midsized business network solutions. If your medium size organization or small business is looking for levels of IT support needed by a mid-size organization without paying big-company costs, contact Progent.

  • Windows 7 Security Onsite Technical Support Top Microsoft Windows 7 Upgrade Tech Consultants
  • Windows Server 2008 Failover Clustering Specialists Microsoft Windows Failover Cluster Network Consulting
  • Windows Small Business Server On-site Support 24 Hour Support and Help MS Windows Small Business Server
  • iPhone 5 Configuration Support and Integration Macintosh

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