Expanding your remote workforce may have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Edison organization to select the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed expertise for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Edison, New Jersey businesses to with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and unified management.

Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing products from leading vendors enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and telecommuters. Many organizations utilize a mix of products to meet the needs of their various partners and customers. Progent can help your organization to manage your existing voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's support services for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and assist you to optimize your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Edison, New Jersey organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent can assist you in any and all facets of your migration to Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on time and within budget.

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    Progent's Microsoft-premier engineers can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the risks and advantages of upgrading to 64-bit desktop computing, plan an affordable migration strategy that minimizes operational interruptions, and provide inexpensive, professional remote support to aid your company to configure 64-bit desktop operating systems and applications on your existing computers.

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    Progent can provide small businesses with an IT management professional who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to improve business operations so they align better with your corporate goals. Your business can develop and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.

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    Progent's fault tolerant network experts offer reliability support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center support, and other 24x7 networking consulting to help your company create a non-stop network for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, fault-tolerant networks by deploying the evolving library of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can show you how to you build a high-availability mutli-location network with a fully redundant Internet connection and intelligent network load balancing.

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    Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to help you to plan, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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    Progent's Cisco-Premier network management engineers can help you to use Cisco's network management utilities alongside a selection of powerful third-party applications to build a complete network management strategy to keep your environment running smoothly, fully utilize limited resources, protect your data, recover quickly from device failure or deliberate attacks, and allow you to add or reassign network resources intelligently and economically as your company grows.

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