Expanding your at-home workforce can have a major effect on IT infrastructure, security, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Edison organization to pick the right technologies and adhere to leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent offers support services that go from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Edison, New Jersey businesses to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from leading technology companies enable virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies use a mix of products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help your business to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Edison, New Jersey business, call 1-800-993-9400 or visit Contact Progent.

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