Expanding your telecommuter workforce may have a major effect on IT architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Edison organization to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you past occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Edison, New Jersey companies to succeed with any facet of creating a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from major technology companies enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many organizations use multiple conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to manage your current conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with features such as IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist you to optimize your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Edison, New Jersey business, phone 1-800-993-9400 or visit Contact Progent.



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