Edison Remote Workforce Connectivity Support Services
Video Conferencing Systems Consulting Services
Expanding your remote workforce can have a major impact on network architecture, security, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Edison organization to pick the right tools and adhere to leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and returns top value. Progent can provide services that go from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Edison, New Jersey organizations to succeed with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
Video Conferencing for Telecommuters
A wide selection of video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies utilize multiple products to accommodate their various partners and clients. Progent can help you to manage your current conferencing environment and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's support services for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video calling, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to optimize your WAN infrastructure to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Edison, New Jersey company, call
An index of content::
Integration Microsoft SMS Server
Microsoft SMS Server Support and Setup
Progent’s certified consultants offer small and medium size companies enterprise-level consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. System Center Configuration Manager 2007 is the new title for the update management platform formerly known as Systems Management Server. Configuration Manager offers a range of enhancements to SMS Server including full automation, built-in Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s Microsoft certified engineers can help you use SMS 2003 or System Center Configuration Manager effectively for streamlined OS and application installation, security patch administration, software tracking, and licensing compliance. Progent's consultants can also assist you to move smoothly from SMS Server 2003 to Configuration Manager.
Setup and Support Work at Home Collaboration Software
At Home Workforce Collaboration Software Technical Support
Progent can assist small and mid-size businesses to deploy collaboration software to permit their telecommuters to benefit from productive interaction with colleagues and other stakeholders.
Cisco SIP and CUBE Technology Consulting Services
24/7 Cisco CUBE and ASR Routers Remote Technical Support
Progent's Cisco-certified SIP integration experts can help your business to design, integrate, maintain, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer cost-effective online or on-premises expertise to assist you to migrate efficiently to an advanced unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Consulting SMS Server 2003 Migration
SMS Server 2003 Upgrade Support and Integration
Systems Management Server 2003 offers added capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to advising you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop efficient processes and standards to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes policies, processes and IT products to keep your IT computer system protected.
Hybrid Exchange Online and Exchange on-premises Technology Consulting
24/7/365 Office 365 and Apple iOS Support
Progent can help you to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that transparently combine on-premises and cloud products and services.
Microsoft Certified Windows Server 2016 Scale Out Clusters Professionals
Support and Integration Windows 2016 Disaster Recovery
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Windows Server Essentials Dashboard Troubleshooting
Windows Server Essentials and Exchange Consult
Windows Server Essentials is an affordable, versatile platform that allows small businesses to transition from the traditional physical on-premises datacenter to the new hybrid computing model that combines both local and cloud-based resources. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent can provide comprehensive project management to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Exchange 2003 On-site Technical Support
24x7 Microsoft Exchange 2003 Upgrade Online Help
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Power Map Contract Programming
Contract Programming FRx Reports
Progent can provide remote and onsite consulting to help you with any phase of BI reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive BI environment. Progent's management reporting experts can help your company to support your current BI environment, assist you to migrate databases and applications from a discontinued reporting product to a modern solution, and deliver as-needed online mentoring tailored to your individual needs. Progent’s management reporting and analytics consultants offer experience in the leading BI reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Cisco Virtual Private Network Remote Technical Support
VPN Information Technology Consulting
Cisco's security and remote connection products for small businesses provide a complete range of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your company goals.
Malware Forensics Network Consulting
Modern Network Security Help and Support
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
After Hours Engineers Exchange Server Migration
Exchange Upgrade Consultants
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your productivity, cutting the cost of hardware and service, simplifying management, and consolidating your key communications technologies.
Remote Meraki Wireless AP Support
Meraki Traffic Shaping Consulting
Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to assist businesses of all sizes to plan, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or device.
Windows Server 2019 PowerShell Professional
Immediate Technology Consulting Microsoft Windows Server 2019
Progent's Windows Server 2019 disaster recovery planning experts can assist you to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Migration Consultant Windows Server 2000
Migration Consulting Windows Server 2000
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting offerings include network planning, deployment, documentation, local and remote support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Emergency Online Technical Support 8540 wireless controller
Top Remote Technical Support Wave 2 Wi-Fi controller
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening security by identifying threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
System Center 2012 R2 Virtual Machine Manager IT Consultant
Microsoft Virtual Machine Manager On-site Support
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to migrate from a legacy version of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Microsoft Learn Live Online Windows 8.1
Online Windows Desktop Training IT Outsourcing Group
Progent's webinar training classes offer small businesses the cost savings, simplicity, and flexibility of online learning and the effective pedagogic techniques of seasoned teachers who utilize sophisticated collaboration software to reproduce real-time, interactive classes. Progent can provide webinar education for popular desktop applications including elements of Microsoft Office such as Excel, Word, PowerPoint, and Project: MS Dynamics business accounting and management reporting products including MS Dynamics GP; as well as additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
UNIX with Windows Technology Consulting
Consultant Services Windows and UNIX
Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SonicWall NSA 9250 Firewall Auditing
Firewall Network Install SonicWall NSA 9450 Firewall
Progent's certified SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your business practices.
Technical Support Services 64-bit Upgrade
64-bit Migration Consultancy
Progent's Microsoft-certified engineers can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit applications which you intend to retain as well as the latest 64-bit versions of applications you wish to install.
Check Point 1000 Firewalls Computer Security Specialist
Check Point 15000 Firewalls Security Auditor
Progent's Check Point experts can show you how to choose and deploy Check Point Firewall/VPN software and appliances powered by Check Point Software's technology to offer an affordable and effective security solution for your business network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a single source for on-going technical support, maintenance, training, and design services.
Security Audit Engineers
Security Audit Consulting Services
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of IS audit services, information technology governance, network assets and infrastructure ROI, information technology support, safeguarding of data assets, and disaster recovery preparedness.
Support Outsourcing Aironet Outdoor APs
Remote Technical Support Aironet 802.11ac AP Migration
Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or on-premises integration and debugging support to assist your organization to design, implement, update, tune, administer and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless APs to work with your unique office design, building structure, and expected workloads.
iPhone and Outlook integration Engineer
iPhone and SQL Server integration Remote Technical Support
Progent offers affordable remote consulting to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or support a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to help manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your IT network.
Information Technology Consultants Alabama
Tennessee Network Services
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and online secure network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to competent experts as required. For critical problems, the Technical Response Center tries to answer your request for support within one hour.
Intune Consultant Services
Remote Consulting Intune and Windows 10
Progent's Microsoft-certified Intune consultants can help your company to understand the strategic case for adopting Intune for configuring and managing your portable computers including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help your company to configure security policies, plan and deploy test environments to confirm the benefits of Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.
IT Consulting Hybrid Office 365 Exchange integration
Exchange Online and on-premises Exchange Engineer
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes hosted on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
SCOPIA Video Conferencing Consultants
LifeSize Telepresence Technology Professional
Progent offers the support of an accredited engineer with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure consultants able to help companies of all sizes to create and troubleshoot a communications network that provides the performance, reliability, security, and scalability you need to support your video conferencing/telepresence environment.
Service Desk Sharing Network Consultant
Call Desk Sharing IT Consultant
Progent’s Shared Call Center service makes it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
CCIE Certified Jabber and Cisco IP Phones Support Outsourcing
Jabber and WiFi Remote Troubleshooting
Progent's Cisco Jabber consultants can provide online or on-premises support to help organizations of any size to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the technologies that make up creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Whitepapers IT Outsourcing Best Practices
White Papers Small Business IT Outsourcing
Progent’s IT outsourcing services provide economical computer consulting for mid-size corporations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or developing an on-line business solution, outsourcing your network engineering services can smooth out costs and eliminate uncertainties, allowing IT service expenses to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust system architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server.
Microsoft Virtual Server 2005 Consulting Services
Microsoft Virtual Server Administration Specialists
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology first produced by Connectix, provides the performance needed to carry out server consolidation, application migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT environment with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance operational efficiency in software development and piloting, upgrading from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your company to assess and deploy MS Virtual Server 2005.
Top Temporary IT Staffing Remote Consulting
Short Term Staffing Services On-site Technical Support
Progent's short-term staff augmentation services enable you to respond to the need for network professionals without incurring the expense and delays associated with identifying and recruiting experienced technical workers and without increasing your full-time head count.
Azure hybrid cloud solutions Consultant Services
Azure Disaster Recovery Engineers
Progent can assist you with every phase of Azure cloud migration including needs analysis, prerequisites evaluation, solution architecture, pilot testing, implementation, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN connections so your users can securely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.
Antispam Installation support
24-Hour Postini Consulting
Email Guard from Postini provides continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard antispam and antivirus service offering. Progent’s certified email protection consultants can show you how to devise an email security plan that includes anti-spam and antivirus technologies and processes.
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