Immediate Remote Consulting for Edison New Jersey UNIX, Linux, or Sun Solaris NetworksFor small businesses located in Edison New Jersey, Progent provides help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX and Microsoft technology. Progent has delivered remote support to businesses in every state in the U.S. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity issues, plus the services of CISSP and CISM-accredited security engineers to handle advanced security architecture and disaster recovery planning.

Progent's online support services represent exceptional value due to the fact that they have the practical background and the advanced tools to solve most information system problems quickly. This reduces direct expenses since service calls require a smaller number of chargeable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your site. Your organization benefits additionally with incidental costs by reducing or eliminating network outages and associated losses stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management.

Progent's billing model for remote help is designed to maximize the impact of your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe exclusively for the services that you actually get. Unlike typical online service organizations, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from scenarios where fast repairs manage to turn into substantial tabs. Progent's penchant for solving problems quickly results in your company spending less cash.

Progent's Remote Support Technologies
Over time, Progent has refined an array of customized technologies and field-proven methodologies that ensure the maximum level of effectiveness for remote technical support and repair for small and midsize company computer networks. Progent offers protected VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology enables the experts of Progent's Technical Response Center to access your company's network remotely without compromising system security.

Progent's proprietary customer support reporting system maintains thorough histories of the support that Progent's customers have been provided. Progent's authorized engineers have access to the details of support provided to each Progent customer by every Progent consultant. This archive of problems and resolutions is stored as a readily accessible proprietary knowledge base that allows Progent's online support engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's advanced certifications and close associations with key technology companies including Cisco and Microsoft permit access to additional vast technical support databases and allow fast response from vendors' in-house product engineers with the result that Progent's remote consulting experts can come up with optimal solutions promptly.

Initiate Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's remote support in Edison New Jersey or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical need for IT support, go to Immediate Emergency Support.

Online Network Support Services Offered Progent
Progent's phone-based technical service experts have credentials in a comprehensive array of disciplines. This broad scope of technical skills enables Progent's engineers to tackle virtually any emergency likely to occur in a small company network. Certifications earned by Progent engineers in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional, and Design Professional.

To help businesses with multi-OS networks, Progent also provides the support of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.

Online services Offered by Progent to companies in Edison include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a wide spectrum of computer technology including network architecture, messaging solutions, system and process security, UNIX and Windows integration, VMware technologies for server hardware economization and easy management, and transitioning from older systems to the latest Windows or Linux-powered solutions. Progent's group-based methodology for resolving technical problems promotes fast escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This accelerates solutions of critical problems, reduces network downtime, and lowers support costs.

    Progent's UNIX and Linux support engineers can offer emergency phone-based help for diagnosing problems within UNIX/Linux networks based on popular variants of UNIX including:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco Consultants for Edison New JerseyThe Cisco Certified Internetwork Expert certification is the premier recognition for network consultants, and certifies a consultant's networking skills at the master level. CCIEs can resolve even the most stubborn problems surrounding network infrastructure planning, integration, management, protection, and problem solving. Cisco CCIEs operate with the highest priority with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network management tools and developing workarounds or locating program patches. CCIEs are an exceptional cost-effectiveness because their depth of expertise allows them to fix the most difficult problems quickly. In typical instances, less qualified consultants can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can resolve in minutes. Few consulting firms make CCIEs accessible to help small and mid-size businesses. Progent offers fast phone access to a Cisco CCIE so your company can get urgent support for serious network infrastructure problems that are hurting worker efficiency but are beyond the scope of your ordinary computer service providers. Progent's CCIE engineers can communicate with your network via sophisticated on-line troubleshooting technology to perform fast, secure, and affordable analysis and repair. Progent's CCIEs offer assistance with all of Cisco's industry-leading selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network technology.

  • Certified MS Windows Experts
    Microsoft Windows Support for Edison New JerseyProgent's Microsoft-premier online support engineers can provide computer system troubleshooting and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can assist your company with a broad range of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 integration, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid deployment support, SharePoint Server 2019 planning and deployment, Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad array of online desktop services including Windows 7 integration, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Premier System Security Specialists
    CISSP Premier Network Security Specialists for Edison New JerseyProgent's qualified CISSP, ISSAP, and CISM security engineers offer a range of security services that can improve the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or help your company to clean up quickly after a damaging breach. Security services available from Progent cover thorough security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds tools and Hydra; quick recuperation from virus and worm assaults; installing firewalls; establishing secure techniques for remote and mobile connectivity; securing your messaging system from viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote support to help organizations of all sizes integrate their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local resources as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Additional Support Programs Available from Progent
Progent can provide the services of seasoned online consulting experts for special projects that small companies often need. Billing charges for ongoing consulting tasks are set according to the qualifications of the engineers required. Progent's background in these special fields of computer technology enables customers to execute major projects within budget and on time. Progent's project-based online engineering services include:
  • Help Desk Call Center Services
    Progent's Help Desk Call Center support alternatives for small businesses with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk process consulting. Progent's Standard Call Center support services are intended for small businesses who don't have the resources to support an in-house Call Center but who want fast access to a dependable Call Center with professional phone assistance plus the technical depth to escalate complex tasks to advanced consultants.

    Progentís Help Desk sharing services make it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution based on the leading professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk consulting support can guide you in establishing an effective new Help Desk Call Center or enhancing your existing organization, selecting or modifying Call Center application software to meet the special requirements of your company, or adding temporary online personnel to reinforce your existing Help Desk Call Center resources to deal with unusually busy scenarios such as software migrations, major upgrades, or rolling out brand new applications.

    Progent's Call Center staff of seasoned network professionals provides your workers in Edison New Jersey immediate contact with a dependable support resource with extensive background providing phone support and online troubleshooting for IT systems powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Call Center recognition as a major driver of business success, and Progent's aim is to solve and not merely track IT issues.

  • Business Applications Support: Training, Programming, and Troubleshooting
    Progent's Applications Consulting Group offers online advanced consulting support and training in special business application areas such as ERP, MRP, custom financial systems, and CRM. Progent also can deliver expertise, custom development, and training for familiar Microsoft applications such as CRM, Project, Microsoft Office Word, and Office Excel. For additional information concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Mac professionals can nurture the creative components of Apple Mac environments by delivering remote consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Macintosh applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with special procedures like capturing or digitizing audio or video or establishing an audio/video post production lab.

    Remote Network and Server Monitoring Support
    Progent can provide businesses in Edison New Jersey remote network monitoring support based on MS Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to suit your business so that your network maintenance is proactive rather than reactive. By exposing potential issues before they grow into downtime, remote monitoring can head off stressful and costly network crises. Progent can also deploy network monitoring tools like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or environments powered by multiple platforms.

How Your Edison New Jersey Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about emergency online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Nationwide Online Support, telephone 1-800-993-9400, or visit Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
917-781-0096 Brooklyn Network Support Services
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
201-839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services
Yonkers 2 Overhill Rd
Scarsdale, NY 10583
914-662-8006 Yonkers Network Support Services

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    To see answers to frequent enquiries about becoming employed by Progent, visit Consulting at Progent Frequently Asked Questions.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious problems detected by SCOM 2012.

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    Progent is hiring a variety of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCDP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop environments, disaster recovery planning, data protection, and VMware technology. We are also seeking desktop support experts, off-site troubleshooting specialists, and CISSP or CISA accredited security consultants. We are also looking for veteran managers and administrators able to operate effectively in Progent's high-growth, virtual office environment. Progent contracts independent consultants who have in-depth expertise and field background in crucial IT areas beyond our primary service focus. Our Experts Group employs freelance consultants who offer consulting and development services for mission-critical solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Sun, or offer expert skills in technologies such as telecommunications, web site development, EDI, web commerce, or database management. Freelance consultants certified by Progent cooperate with our full-time engineers to deliver comprehensive IT services for small and midsize company networks.

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    Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to plan, rationalize, pilot, install, customize and support the any edition of ISA Server 2006 on your information system.

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    Progent's pricing model is to bill for online support and on-site visits by the minute. Consequently, you are billed exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for services delivered during regular business hours. Many service organizations impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you won't be forced to permit minor problems to stay unaddressed.

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    If your organization does not need immediate remote help but expects to require assistance with your network in the near future, you can save time and expenses and guarantee that the appropriate IT skill will be ready when you need it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to

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    Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

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    Progent's Linux consulting experts provide small companies and developers support for managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise provides you with a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

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    E-Mail Guard by Postini offers constantly updated spam and virus blocking, data filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and virus protection aggregation program. Progentís expert email protection professionals can show you how to devise an email safety plan that incorporates anti-spam and virus defense technologies and policies.

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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement an efficient migration of your databases and applications to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.

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    Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to design reports that allow you to track your business more effectively, turning raw information into useful understanding of your business.

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