UNIX, Linux, Sun Solaris, Mac OS X Phone-based Technical Support for
Edison Business Information Network Environments
For small and midsize businesses in Edison New Jersey, Progent offers support for information systems based on UNIX or Linux or for networks that feature a combination of UNIX and Microsoft Windows technology. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified engineers for complex infrastructure problems, plus the services of CISSP-certified security engineers to handle high-level security design and business continuity preparedness.
Progent's online support services offer exceptional leverage because they have the practical experience and the advanced technology to resolve most information system problems quickly. Efficient support reduces immediate expenses since solutions accumulate fewer billable minutes. Remote help also avoids the expense of sending an engineer to your location. Your organization benefits even more in indirect expenses by reducing or avoiding system outages and associated losses stemming from business discontinuity, upset clients, idle workers, and distracted executives.
Progent's pricing model for online support is structured to maximize the impact of your network support dollar. Progent bills on a per-minute basis for telephone-based consulting, so you pay exclusively for the services that you receive. Unlike typical remote support companies, Progent requires no initialization charge or minimum payments. Progent's one-minute billing unit and simple policy for billing do away with scenarios where speedy. minor fixes somehow end up as big tabs. Progent's penchant for solving problems efficiently results in your business saving cash.
Progent's Online Technical Support Tools
Over the years, Progent has refined an arsenal of optimized tools and field-proven processes that permit the maximum degree of efficiency for remote technical support and troubleshooting for small business information networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN technology permits the experts of Progent's Technical Response Center to communicate with your network without violating corporate security.
Progent's powerful customer support database system stores thorough histories of all service that Progent's clients have received. Progent's team service personnel have access to the specifics of support provided to each Progent customer by every engineer. This archive of anomalies and fixes is organized as a conveniently searchable internal database that enables Progent's remote technical engineers to share their experiences company-wide to ensure that the quality of Progent's support grows over time. Progent's advanced certifications and working relationships with major industry leaders such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases and permit quick response from vendors' internal support staff so Progent's online consulting specialists can come up with the best resolutions promptly.
Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote services in Edison New Jersey or to learn additional information about Progent's phone support programs, contact Progent at
Phone-based Support Services Provided by Progent
Progent's remote network support engineers have advanced credentials in an extensive array of technologies. This broad range of IT skills enables Progent's consultants to manage virtually any problem that may take place in a small or midsize company information system. Certifications held by Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.
To provide assistance to customers with mixed-OS environments, Progent also provides the services of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Remote support services provided by Progent to companies in Edison include:
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UNIX/Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a wide array of information technology such as network infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows integration, virtual server products for server hardware consolidation and easy administration, and transitioning from older systems to current MS Windows or Linux-based solutions. Progent's team-based approach to solving technical issues enables fast escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This accelerates repair of urgent problems, reduces network downtime, and cuts service expense.Progent's UNIX/Linux support engineers can offer emergency remote help for diagnosing anomalies affecting UNIX/Linux networks based on leading variants of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network infrastructure consultants, and validates an individual's network technology knowledge at the expert level. CCIEs know how to resolve even the most intractable problems associated with network planning, integration, administration, protection, and problem solving. CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing anomalies with Cisco IOS Software network administration tools and developing alternate approaches or identifying program updates. Cisco qualified CCIEs provide excellent value since their broad experience permits them to resolve the most intractable problems rapidly. In common cases, less seasoned service providers can struggle for hours or even days with identical tasks that a Cisco CCIE can fix in minutes.
Few support firms make Cisco-qualified CCIEs available to support small and medium sized businesses. Progent offers fast telephone contact with a Cisco-qualified CCIE so you can get immediate assistance for serious network infrastructure issues that are crippling worker productivity but are beyond the scope of your ordinary IT service personnel. Progent's Cisco CCIE support experts can connect to your environment via the latest on-line troubleshooting technology in order to provide efficient, safe, and economical diagnosis and remediation.
Progent's Cisco CCIEs offer consulting for the entire range of Cisco's industry-leading family of infrastructure devices including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed APs, VoIP systems, Catalyst Series switches, as well as VPN products.
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Authorized Windows Expertise
Progent's Microsoft-expert remote service experts can deliver computer system troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist your company with a broad range of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange 2019 integration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 planning and deployment, Microsoft Teams expertise, Skype for Business Server planning and deployment consulting, Lync Server 2013 integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a full range of online PC desktop support services such as Windows 7 migration, moving to 64-bit workstation software, configuring Microsoft Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Certified Network Security Specialists
Progent's certified CISSP and ISSAP security engineers can provide a range of system protection solutions that can strengthen the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows network against attacks or assist your business to recuperate quickly after a serious penetration. Security support services offered by Progent cover comprehensive security analysis utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; quick recovery from malicious attacks; configuring firewalls; establishing safe techniques for remote and mobile access; guarding your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide advanced online consulting support to help businesses of any size integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent can provide the services of world-class remote consulting professionals for special projects that small companies often request. Billing rates for ongoing development or consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these important fields of information technology allows customers to execute major initiatives economically and on schedule. Progent's special online engineering services include:
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Help Desk Call Center Expertise
Progent's Call Center support alternatives for small companies with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk services are intended for small businesses who lack the resources to create an in-house Help Desk Call Center but who need fast response from a reliable Call Center with professional telephone assistance as well as the technical depth to escalate the most challenging trouble tickets to advanced engineers.Progent's Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can assist you in establishing an effective new Call Center or revamping your existing organization, identifying or enhancing Help Desk Call Center application software to handle the particular needs of your corporation, or providing temporary phone support staff to reinforce your in-house Help Desk Call Center group to deal with unusually busy situations such as software transitions, mass updates, or installing brand new business software.
Progent's Call Center staff of veteran network experts provides your clients in Edison New Jersey fast access to an efficient support resource with extensive background offering phone consulting and remote repair service for computer environments powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk the reputation as a significant enabler of company productivity, and Progent's goal is to solve rather than merely report IT issues.
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Business Applications Services: Training, Development, and Integration
Progent's Applications Consulting staff offers remote advanced consulting support and training in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, custom development, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Office Excel. For more about Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Mac professionals can nurture the artistic facets of Macintosh systems by providing phone-based consulting support and education in imaging, sound, and video. Progent's consultants offer help in a large selection of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or putting together an audio/video production lab.
Remote Network and Server Monitoring Services
Progent can provide companies in Edison New Jersey online network and server monitoring services based on MS System Center Operations Manager IT infrastructure monitoring, adapted by Progent to accommodate your environment so that your IT support is proactive rather than reactive. By anticipating potential issues before they evolve into crashes, remote monitoring can avoid inconvenient and expensive network failures. Progent can also deploy network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or networks that support a combination of operating systems.
To contact Progent about urgent online support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Urgent Online Help, call
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
| City | Address | Phone | Link |
| Brooklyn | Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 | Brooklyn Network Support Services |
| Edison | 3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 | Edison Network Support Services |
| Jersey City | 111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 | Jersey City Network Support Services |
| Lower Manhattan | 30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 | Lower Manhattan Network Support Services |
| Midtown Manhattan | 420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 | Midtown Manhattan Network Support Services |
| Newark | 146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 | Newark Network Support Services |
| Parsippany | 181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 | Parsippany Network Support Services |
| Saddle Brook | Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 | Saddle Brook Network Support Services |
| Uniondale | 405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 | Uniondale Network Support Services |
| Yonkers | 73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 | Yonkers Network Support Services |
An index of content::
MS SQL Server Programmer
Microsoft SQL Server Information Technology Consulting Companies
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, integrating, administering, and using company data and database applications in environments ranging from mobile devices to corporate information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in planning and building information-based, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Firewall Configure McAfee
IPsec VPN Compliance Auditor
Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate products from multiple suppliers to support your security objectives while sticking within your budget restraints.
BlackBerry Email Consultants
BlackBerry Software Remote Troubleshooting
Progent offers the support of RIM BlackBerry-certified professionals who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry expert and minimizing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient online service delivery model, provides small and mid-size companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.
Top Rated ransomware data recovery Consulting
Specialist DopplePaymer ransomware recovery
Progent's experienced ransomware recovery experts can help you to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Network Engineer Cisco Virtual Private Network
Cisco Virtual Private Network Integration
Cisco's network security and offsite connection products for small companies represent a full line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your company objectives.
Largest Protection CISA Certified Auditor
CISA Certified Cybersecurity Audit Consulting Services
The Certified Information Systems Auditor accreditation is an important achievement that represents expertise in information system security audit and control. Certified by ANSI, the CISA credential has consultants undergo a comprehensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit professional able to help companies in the fields of information systems audit services, IT administration, network assets and architecture lifecycle, information technology support, protection of information assets, and business continuity preparedness.
CCNP Expert Certified wireless IP phone integration Technical Consultant
Wi-Fi VoIP phone integration Online Help
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, warehouse, health-care or other venues where management wants portable phones that offer more control, security and durability than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many key pieces of your wireless environment such as wireless access points, switches, wireless LAN controllers, and management tools. Progent's certified experts offer remote and on-premises assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
CRISC Certified Risk Monitoring On-site Technical Support
Risk Mitigation Information Technology Consulting
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, fault-tolerant system solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
Macintosh Online Help
iPad Engineer
Progent's consultants can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For business environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Security Consultancy Juniper SA4500 SSL VPN
Protect Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Network Consultants Windows Server 2012R2 Data Deduplication
24-7 Windows Server 2012 R2 Cloud Engineers
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, develop a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.
Data Protection Manager 2016 Protection Groups Professionals
SCDPM 2016 Upgrade Specialist
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for key workloads like SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Windows Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can assist you to upgrade from a previous version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management or co-management services to help you finish your SCDPM 2016 initiative on time and within your budget.
Navision and Dynamics NAV Application Support
Navision and Dynamics NAV Information Technology Consulting
Progent offers online and on-premises installation, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
24/7/365 Threat Management Gateway Integration Support
Forefront Network Inspection System Online Technical Support
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and offers a centrally managed Internet gateway that acts as a one-server platform for an array of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Microsoft Expert Windows 10 Business Store Portal Network Engineer
Open Now Windows 10 Configuration Technical Support Services
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and onsite evaluation and migration services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker connectivity, security and compliance, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and ongoing consulting support.
Windows Server 2012R2 upgrade Consulting
Windows Server 2012 R2 Server Manager IT Consultant
Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support staff, develop an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and test a DR/BC plan.
Emergency System Center 2016 Data Protection Manager Specialist
24-7 SCDPM 2016 Remote Troubleshooting
Small to mid-sized businesses can now get all the benefits of Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network consulting professionals. With Progent's economically priced network support programs, small organizations can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks enterprise-class availability, security, and productivity.
Small-Medium Business IT Consultants
Mid-sized Office Network Consulting Firms
Progent offers technical services for mid-size companies with 100 to 250 network clients. The medium size company or office has typically been an overlooked part of the market for IT support services. The overhead and support delivery practices of large third-party service firms make them excessively costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT system whose advanced technology and sophistication are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance expenses of an SMB while providing the mid-size organization with enterprise-level support from professional, IT consultants with background in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed for a mid-size organization without budgeting enterprise costs, you need Progent.
Outsourcing Cisco Routers
Consulting Carrier Routing System
Cisco has developed a full product line of routers including appliances designed to deliver the protection, bandwidth, and availability required by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Hornetsecurity Altaro M365 OneDrive Backup Support Services
Top Rated Consulting Altaro Microsoft 365 Total Mailbox Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Consultant Services Lync Server 2013 security
Lync Server 2013 certificate management Consultant
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server 2010 for your environment and can assist you to design and carry out an installation of Microsoft Lync Server that consolidates the control of IM and Presence and increases the output of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out an efficient upgrade to Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how to run Lync Server to improve the collaborative capabilities of Microsoft Office applications, and provide online seminars and continuing technical support for Lync Server 2010 and other Microsoft platforms.
Support and Setup Windows Virtual Desktop for Mac
24-Hour Microsoft Virtual PC for Mac Online Troubleshooting
For businesses with a mix of Apple Mac and Microsoft Windows computers, there exist two basic solutions for running Windows-only applications on a Mac: an external connection to a physical Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Windows-based computer to use Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help your company to maintain these products for using Microsoft Windows software on your Apple Macs and can in addition help your organization to evaluate and install third-party solutions for Microsoft Windows PC simulation.
SentinelOne Next Generation Endpoint Protection Professional
SentinelOne Next Generation Endpoint Protection Consulting Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
Windows 10 Trusted Boot Consultant Services
Top Windows 10 Training Help and Support
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for network management personnel and users, and post-migration technical help.
Cisco VoIP phones Integration Services
Online Technical Support SIP Infrastructure
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications such as Unified CM IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST solutions for survivability.
24/7 Microsoft Exchange 2003 Online Consulting
IT Consultants Microsoft Exchange
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
SCVMM 2012 and SharePoint Remote Technical Support
SCVMM 2012 PowerShell Consultant
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to move from an older edition of SCVMM or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible business value.
DopplePaymer ransomware hot line Consulting Services
Top Quality Nephilim ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Biggest Microsoft Windows Server 2008 R2 Consultants
24/7/365 Online Troubleshooting Windows Server 2008 DirectAccess
Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and versatility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified professionals can provide affordable remote engineering, troubleshooting, and education services to help you to design, execute, and maintain Windows Server 2008 R2 in order to add substantial business value to your information system.
Unified Single Number Reach Online Support Services
Jabber and WiFi Technical Support
Progent's Cisco Jabber consultants offer remote or on-premises support to help organizations of all sizes to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the technologies that make up building a cohesive Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.
At Home Workforce Helpdesk Support
Offsite Workers Helpdesk Services Support Outsourcing
Progent can provide small and medium-size organizations supplemental or comprehensive Help Desk services for at-home workers.
UNIX Protecting
Technology Consulting Services Solaris
If your business operates a Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier security specialists can help your entire organization in a broad array of security areas such as security administration practices, security architecture and strategies, connection management systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the basic competencies and worldwide standards of performance that network security professionals are expected to master. These certification give IT management the assurance that those who have achieved their CISM, CISSP or ISSAP certification have the background and theory to deliver effective security management and engineering help.
Small Business Network Consultant Cisco Switch
Cisco CCIE Remote Tech Consulting
Progent can help you to utilize Cisco's infrastructure products to create a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including hardware consolidation, security and compliance, versatility, uptime, and disaster recovery.
Computer Consultant Remote Access
Cisco Certified Experts Cisco Virtual Private Network Support and Help
Cisco's network security and offsite access products for small businesses provide a full line of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that align most closely with your business goals.
Juniper J4350 Router Firewall Configure
Juniper J Series Gateway Network Security Auditing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Duo MFA and Single Sign-on Computer Consulting
Help and Support Multi-factor Authentication
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
ransomware business recovery Technology Professional
Ryuk ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
24 Hour Specialists UNIX, Windows
Windows and UNIX Consultancy
Progent can assist your company to plan and implement a smooth transition from a UNIX-powered information system to a network based on Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you preserve your data and minimize productivity disruption by developing an efficient transition strategy that protects your existing investments in UNIX software and technology. UNIX-to-Windows migration support services available from Progent include evaluation of existing infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, information and application migration, and processor and storage system transition and consolidation.
Microsoft Certified Small Business IT Support Firm
Top Microsoft Certified Computer Consulting Company
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company more complete support for your information network.
Meraki MR66 Access Point Specialists
Meraki MR84 Access Point Support Outsourcing
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist you to plan, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent's experts can also help your organization to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, unified management, and consistent operation for all your mobile and desktop endpoints.
Largest Call Desk for Telecommuters Information Technology Consulting
Call Desk for Telecommuters Online Consulting
Progent has 20 years of background assisting small and medium-size businesses to design, implement, tune, manage, and troubleshoot IT networks that incorporate telecommuters.
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