Urgent Online Help for Edison New Jersey UNIX or Linux SystemsFor small businesses located in Edison New Jersey, Progent offers support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Windows technology. Progent has provided online support to companies in every state in the United States. (See Progent's customer recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for complex infrastructure issues, as well as the assistance of CISA and CISSP-accredited security engineers to handle advanced security design and disaster recovery planning.

Progent's remote support engineers represent exceptional leverage due to the fact that they are equipped with the practical experience and the advanced technology to resolve most network issues quickly. This lowers direct expenses since solutions require a smaller number of chargeable consulting minutes. Online help also eliminates the cost of dispatching an engineer to your office. Your company saves additionally in indirect costs by reducing or avoiding network outages and related losses stemming from business disruption, upset customers and vendors, unproductive employees, and distracted executives.

Progent's billing policy for remote support is structured to get the most out of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you pay exclusively for the services that you receive. In contrast to many online support companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing avoid scenarios where fast repairs manage to end up as substantial bills. Progent's penchant for dealing with problems efficiently translates into your company spending less cash.

Progent's Remote Support Tools
Through years of experience, Progent has developed an array of optimized technologies and proven processes which promote the highest degree of effectiveness for remote technical support and repair for small business IT systems. Progent provides safe VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN technology enables the staff of Progent's Technical Response Center to communicate with your environment without breaching system security.

Progent's proprietary technical support reporting system maintains comprehensive documentation describing all support that Progent's clients have received. Progent's authorized engineers have the benefit of the history of all help delivered to every Progent customer by every engineer. This database of problems and solutions is stored as a quickly accessible support database that enables Progent's online support experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's advanced certifications and working associations with key vendors such as Cisco and Microsoft permit access to other extensive technical support databases and permit quick access to manufacturers' in-house engineering staff with the result that Progent's online service specialists can come up with optimal solutions in the least time.

Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's phone services in Edison New Jersey or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Phone-based Technical Support Services Offered Progent
Progent's phone-based technical support experts have advanced credentials in a comprehensive array of technologies. This breadth of capability allows Progent's consultants to resolve virtually any emergency that may crop up in a small company network. Certifications awarded to Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.

To provide assistance to companies with mixed-operating system environments, Progent also provides access to engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based technical support services available from Progent to small businesses in Edison include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a wide range of information technology including network architecture, messaging systems, network and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server economization and easy management, and transitioning from legacy applications to current Windows or Linux-powered solutions. Progent's group-oriented approach to resolving technical problems enables fast escalation, when required, to consultants with appropriate expertise to handle complex situations. This accelerates repair of critical problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX/Linux support engineers can provide urgent online help for troubleshooting problems affecting UNIX/Linux networks based on leading variants of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Edison New JerseyThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network infrastructure engineers, and validates a consultant's networking knowledge at the master level. Cisco CCIEs know how to deal with even the most complex problems surrounding network planning, deployment, maintenance, security, and repair. CCIEs operate on a privileged basis with Cisco's internal engineers in isolating anomalies with IOS network management tools and developing alternate approaches or locating software patches. CCIEs are an excellent value since their depth of experience permits them to resolve even the most intractable problems rapidly. In many instances, less experienced engineers can wrestle for many hours or even days with identical tasks that a Cisco CCIE can resolve in a few minutes. Few support providers make CCIEs available to assist small and medium sized companies. Progent can provide fast phone contact with a CCIE so your company can get immediate help for complex network infrastructure issues that are hurting business efficiency but are beyond the experience of your ordinary computer support providers. Progent's Cisco CCIE support experts can communicate with your computer system using state-of-the-art on-line troubleshooting technology to provide quick, secure, and economical diagnosis and repair. Progent's Cisco-qualified CCIEs can provide expertise in the complete line of Cisco's top-selling family of networking devices such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) products.

  • Authorized MS Windows Support
    Microsoft Windows Experts for Edison New JerseyProgent's Microsoft-expert online service experts can deliver computer troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist you with a broad variety of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid deployment consulting, SharePoint Server 2019 design and deployment, Microsoft Teams planning and integration, Microsoft Skype for Business migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition can deliver a full array of remote desktop support including Microsoft Windows 7 migration help, preparing for to 64-bit workstation applications, configuring Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier System Security Experts
    CISSP Certified Network Security Engineers for Edison New JerseyProgent's certified CISSP, ISSAP, and CISM network security consultants offer a range of system protection services that can improve the protection of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows network against internal or external threats or help your business to recuperate quickly following a damaging penetration. Security support services available from Progent cover thorough security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid recovery from malicious assaults; setting up firewalls; designing secure mechanisms for remote and mobile access; securing your messaging system against viruses, spam and DHA attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting to help companies of any size integrate their networks with leading public clouds such as Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that combine on-premises IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
Additional Consulting Services Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT projects that small businesses frequently request. Billing rates for longer-term development or consulting projects are set based on the qualifications of the engineers required. Progent's experience with these important fields of information technology allows clients to execute critical projects economically and on time. Progent's special remote consulting solutions include:
  • Call Center Expertise
    Progent's Call Center support programs for small and midsize businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Call Center services are designed for small businesses who don't have the resources to build and maintain an in-house Help Desk Call Center but who need quick response from an efficient Help Desk with professional telephone support as well as the technical depth to escalate complex tasks to high-level engineers.

    Progent's Help Desk Co-management services make it possible for your business to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's shared Help Desk service is an advanced service desk solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk consulting support can guide you in creating an efficient new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center software products to meet the special demands of your corporation, or providing temporary phone support personnel to supplement your in-house Help Desk Call Center group to handle high-demand situations such as software transitions, mass updates, or installing new applications.

    Progent's Call Center team of veteran information technology consultants offers your customers in Edison New Jersey rapid access to a reliable technical support group with extensive experience delivering telephone-based help and online diagnostics for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk Call Center the reputation as a key contributor to company efficiency, and Progent's intent is to resolve and not merely annotate network issues.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting Team provides phone-based advanced consulting expertise and training in specific business application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, custom development, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, MS Office Word, and MS Office Excel. To learn additional information on Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Mac experts can support the imaginative elements of Apple Mac environments by offering phone-based help services and education in graphics, sound, and motion video. Progent's consultants offer assistance in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific projects such as scanning or digitizing audio/video or configuring an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent can provide companies in Edison New Jersey online computer system monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your business so that your computer maintenance is proactive rather than reactive. By detecting emerging problems before they evolve into full-scale emergencies, automated monitoring can minimize inconvenient and costly network failures. Progent can also utilize system monitoring products like Nagios and MRTG to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft environments, or systems that support a variety of operating systems.

How Your Edison New Jersey Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency online assistance with UNIX, Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Nationwide Remote Help, telephone 1-800-993-9400, or see Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services




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    Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your corporate processes.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist your business to plan, integrate, manage and repair a BDR solution built on Barracuda technology.

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    Progent's certified consultants can assist you to test Microsoft Windows 7 to confirm application compatibility and to check its performance and stability running with your applications. Progent can also help you to evaluate the potential strategic benefits of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business, Progent can assist you to design and execute a smooth deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.

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    Microsoft SQL Server 2014 incorporates significant improvements in key areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include system design, configuration, administration, remediation, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.

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    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade smoothly from older releases of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.

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    Progent's pricing policy is to charge for remote service and on-premises help by the minute. Consequently, you are invoiced just for received services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent provides on-site service, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during normal business hours. Many support organizations impose large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with big bills for fast fixes so you won't be forced to permit less critical problems to fester.

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    Progent's Microsoft-certified consultants can provide remote and on-premises expertise for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security experts can help you create and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.

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    Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Lync Server for your environment and can assist you to plan and execute an installation of Lync Server that centralizes the control of Instant Messaging and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can also help your company to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and provide webinar training and continuing support for Microsoft Lync and other Microsoft products.

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    Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.

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    System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, enables safe self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.

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    Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.


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