UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Emergency Help for
Edison Enterprise IT Network Environments
For small companies located in Edison New Jersey, Progent offers help for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity issues, plus the assistance of CISA and CISSP-certified security engineers to handle advanced security architecture and disaster recovery planning.
Progent's remote support engineers offer excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to solve most network problems rapidly. This reduces immediate expenses because service calls take up a smaller number of chargeable minutes. Remote help also eliminates the expense of dispatching a consultant to your office. Your organization benefits even more in indirect expenses by minimizing or eliminating system downtime and related costs due to business disruption, disgruntled clients, idle workers, and distracted executives.
Progent's pricing policy for online help is structured to stretch your network support dollar. Progent charges by the minute for telephone-based assistance, so you are billed only for the services that you receive. Unlike many remote service organizations, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing eliminate situations where quick repairs somehow turn into big bills. Progent's skill at handling technical issues efficiently translates into your business saving money.
Progent's Online Support Technologies
Over the years, Progent has developed an arsenal of customized technologies and field-tested methodologies which allow the highest degree of effectiveness for online engineering help and repair for small business IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access enables the staff of Progent's remote service group to link to your environment without breaching network security.
Progent's advanced customer support database application keeps detailed records for all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of support rendered to every Progent client by every engineer. This history of problems and resolutions is stored as an easily exploitable proprietary database that allows Progent's online technical professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced certifications and close relationships with important technology companies such as Cisco and Microsoft make available additional vast technical support knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's online service experts are able to come up with optimal solutions promptly.
Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Edison New Jersey or to learn more about Progent's phone support programs, contact Progent at
Phone-based Support Services Provided by Progent
Progent's online network support professionals have certified skills in an extensive set of products and technologies. This wide range of technical skills allows Progent's consultants to tackle almost any crisis likely to occur in a small or midsize business information system. Credentials held by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), and Design Professional.
To provide assistance to companies with mixed-operating system networks, Progent also provides the support of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Phone-based support services provided by Progent to customers in Edison include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services cover a broad spectrum of computer technology including network infrastructure, email systems, network and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server consolidation and easy management, and transitioning from legacy applications to current Microsoft Windows or Linux environments. Progent's team-based methodology for resolving technical problems enables quick escalation, if necessary, to engineers with appropriate expertise to tackle challenging scenarios. This accelerates repair of critical problems, minimizes network downtime, and cuts support expense.Progent's UNIX and Linux consultants can provide emergency phone-based assistance for resolving problems affecting UNIX/Linux networks based on leading versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco CCIE credential is the highest recognition for network professionals, and certifies a person's networking skills at the expert level. Cisco qualified CCIEs can deal with even the most difficult challenges associated with network infrastructure planning, installation, maintenance, security, and repair. Cisco CCIEs operate on a privileged basis with Cisco's internal product support engineers in analyzing problems with Cisco IOS network administration tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their broad experience allows them to fix even the most complex problems rapidly. In common instances, less experienced consultants can wrestle for many hours or even days with the same problems that a CCIE can resolve in a few minutes.
Few support organizations make Cisco-qualified CCIEs accessible to help small and medium sized companies. Progent can provide quick phone access to a Cisco authorized CCIE so you can get urgent help for complex network problems that are hurting business productivity but are not within the comfort zone of your regular IT service group or consultant. Progent's CCIE support experts can communicate with your computer system by means of sophisticated remote troubleshooting technology in order to provide fast, secure, and affordable analysis and repair.
Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's market leading family of infrastructure devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network products.
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Authorized Windows Experts
Progent's Microsoft-premier remote service professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can assist you with a broad variety of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2016 migration and hybrid integration support,
SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Microsoft Skype for Business Server migration consulting, Lync Server integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials cloud integration.
Progent also can deliver a full array of online PC desktop support such as Windows 7 migration, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Premier System Security Engineers
Progent's certified CISM and CISSP network security engineers offer a range of system protection solutions that can bolster the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recuperate rapidly following a damaging breach. Security solutions offered by Progent cover thorough security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recovery from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile connectivity; guarding your messaging infrastructure against viruses, spam and DHA attacks; and establishing round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent offers expert remote consulting support to help businesses of all sizes connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize on-premises resources as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent offers the skills of world-class remote consulting experts for contract projects that small companies often request. Progent's rates for ongoing consulting tasks are determined according to the qualifications of the consultants required. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on schedule. Progent's special remote consulting services include:
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Help Desk Call Center Support
Progent's Call Center programs for small companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are designed for smaller organizations who don't have the money or time to create an internal Help Desk Call Center but who require quick communication with an effective Help Desk with professional telephone assistance plus the available expertise to escalate complex problems to high-level engineers.Progent's Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around the leading PSA tool for managing end-user service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting support can guide you in building an effective new Help Desk Call Center or improving your current one, evaluating or modifying Help Desk software products to address the particular demands of your company, or providing temporary online personnel to work with your in-house Call Center resources during demanding events like software migrations, major updates, or rolling out new business software.
Progent's Call Center team of experienced information technology consultants gives your computer users in Edison New Jersey rapid communication with an efficient network service group with extensive experience offering telephone-based support and online troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a crucial enabler of company success, and Progent's goal is to resolve instead of simply record network problems.
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Applications Support: Training, Programming, and Integration
Progent's Applications Experts Group offers online professional consulting expertise and training in specific business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, custom development, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and Excel. To find out additional information concerning Progent's expertise, custom development, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.Progent's Apple Mac professionals can nurture the artistic components of Macintosh systems by providing phone-based consulting support and education in graphics, audio, and video. Progent's support professionals offer expertise in a large selection of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures such as scanning or digitizing audio or video or configuring an audio/video production facility.
Remote Network Monitoring Services
Progent can provide businesses in Edison New Jersey online computer system monitoring support powered by MS Operations Manager network monitoring, enhanced by Progent to accommodate your business so that your computer maintenance is proactive rather than reactive. By anticipating possible issues before they cause full-scale emergencies, system monitoring can head off inconvenient and costly information system failures. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks powered by a variety of operating systems.
To contact Progent about emergency remote assistance with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Online Help, phone
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
| City | Address | Phone | Link |
| Brooklyn | Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 | Brooklyn Network Support Services |
| Edison | 3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 | Edison Network Support Services |
| Jersey City | 111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 | Jersey City Network Support Services |
| Lower Manhattan | 30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 | Lower Manhattan Network Support Services |
| Midtown Manhattan | 420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 | Midtown Manhattan Network Support Services |
| Newark | 146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 | Newark Network Support Services |
| Parsippany | 181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 | Parsippany Network Support Services |
| Saddle Brook | Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 | Saddle Brook Network Support Services |
| Uniondale | 405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 | Uniondale Network Support Services |
| Yonkers | 73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 | Yonkers Network Support Services |
An index of content::
WatchGuard Firebox M570 Firewall Cybersecurity Contractor
WatchGuard Firebox M470 Firewall Firewall Configure
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
VPN Consulting Services
CCIE Expert Certified Remote Troubleshooting Cisco RADIUS Security
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete line of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
wireless VoIP phone integration On-site Technical Support
Wireless Access Point Troubleshooting
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Dynamics GP 2015 Workflows Specialist
Dynamics GP 2015 R2 Migration Technology Professional
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the business value of your investment in this powerful product.
Microsoft Experts Lync Server 2013 Front End Server Consulting Services
Microsoft Lync Presence Consultant Services
Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support services to help your company to maintain and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.
Engineers Windows Server Essentials Launchpad
Immediate Windows Server Essentials Services
Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management support so you can design and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Online Support Services CIO
Computer Consulting Part-Time CIO
Progent can provide small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy sensible technology to improve business processes so they align better with your corporate objectives. Your company can create and install a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.
Network Consultant Windows Server 2019 Windows Defender ATP
Open Now Windows Server 2019 Kubernetes Containers Remote Support Services
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
ISA 2004 Firewall Setup and Support
ISA 2004 Firewall Setup and Support
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.
Meraki Switch Integration Consulting Services
Meraki Switch Support and Integration
Cisco's Meraki MS line of access and aggregation switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to assist your company to plan and deploy a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, configure policies to ensure security and compliance, create and test a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking infrastructure.
Top Ranked Specialist SyteLine
Engineer Infor SyteLine CloudSuite Installation
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of key processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite consulting that spans from as-needed guidance to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.
ProSight Next Generation Endpoint Protection Professional
Emergency ProSight ESP Ransomware Protection Consult
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware.
Forefront Threat Management Gateway Network Consulting
Threat Management Gateway Support and Setup
Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and offers a easily managed Internet gateway that delivers a one-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft engineers can assist your company to design and carry out test and production deployments; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
Juniper Junos BGT Security Consultant
Award Winning Juniper Junos os Network Intrusion Penetration Testing
Progent's Juniper Networks-certified network consultants can help you to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to help you to streamline the administration and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that include a combination of Juniper's software platforms.
Top Quality Internet Security and Acceleration Server 2006 Outsourcing
Forefront TMG Auditing
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can show you how to design, rationalize, test, install, configure and support the Standard or Enterprise version of ISA Server 2006 on your network.
Cybersecurity Pen Testing Cybersecurity Organizations
Security Penetration Testing Firewall Network Install
Stealth penetration checking is an important part of any overall network security strategy. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident warnings and event history analysis are properly configured and actively observed. Progent can provide continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware.
Computer Engineer Cisco Virtual Private Network
VPN Professional
Cisco's network security and remote connection technology for small organizations represent a complete range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit best with your business goals.
Online Help Windows 2012 R2
Windows 2012R2 Professional
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, develop a corporate-wide security strategy, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.
OS X Remote Specialist
Mac Configuration Professionals
Progent offers nationwide remote phone support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft technology. Progent's experts can provide Mac clients a range of IT services including desktop support, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote IT help offers maximum leverage for your information technology budget by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced online support technology and skilled technicians and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help you with the most difficult network problems.
Consultancy UNIX
24-7 UNIX Professional
Progent's Solaris family support experts provide small and mid-size companies and developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft Certified Expert Windows 2000 On-site Technical Support
Windows 2000 Server Consultant
Progent's certified Windows 2000 consultants can help you optimize the functionality of your existing Windows 2000 Servers and can simplify system administration, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up test installations to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Award Winning Server Monitoring Consultant
Specialists System Center MOM
Even if your company has a small network services group and a limited technology budget, your information system can still feature the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers up and running.
Meraki Access Point Technology Consulting
wireless IP phones and Meraki APs Online Help
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
24x7 Server Virtualization Online Technical Support
Virtual Server Technology Specialist
With virtual server technology, businesses can run many virtual machines on a single physical server. Virtualization technology enables businesses to gain all the advantages of server isolation, but without the costs associated with buying extra server equipment. Virtual servers are also the enabling technology behind private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while improving data protection, system availability, and disaster recovery. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you in all aspects of server virtualization and management to enable your company to contain costs and save time.
VMware VirtualCenter Professionals
Professional VMware Cross vCenter NSX
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
Infor SyteLine CloudSuite ERP Specialist
Professionals Infor SyteLine CloudSuite Upgrade
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.
Mac Online Engineer
Consultant macOS Remote
Progent provides national remote technical support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Mac clients a range of IT services such as desktop assistance, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and iPad support, or moving to iCloud. Online IT help offers optimum return for your information technology dollar by protecting client efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the most difficult system issues.
UNIX, Windows Specialists
Windows and UNIX Services
Progent's UNIX family support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Emergency Virtual Help Desk Computer Consultant
Helpdesk Sharing Integration Services
Progent's Co-managed Help Desk service makes it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
MCSE Expert Certified Exchange 2003 Upgrade On-site Support
Exchange 2003 Online Help
Progent's Microsoft Certified professionals offer expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to plan multi-location Exchange Server installations or upgrades and can supply local technicians to assist large companies with deployments of Exchange Server in the or any area served by Progent's engineers.
Technical Consultant wireless VoIP phone integration
Online Troubleshooting 2500 Wireless Controller
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Supplemental Help Desk Network Engineer
Co-managed Heldesk Network Consulting
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Web Application Security Cybersecurity Consultancy
Security Incident Response Consultant
Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security disciplines covered within GIAC accreditation including auditing network vulnerability, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
SentinelOne Ransomware Defense Engineers
SentinelOne Vigilance Respond MDR Reseller Online Help
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response.
Cisco Security Outsourcing Firm
After Hours Cisco VoIP Integration Firms
Progent can help you to deploy Cisco's networking technology to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, availability, and recoverability.
Remote Troubleshooting SCCM Intune Integration
Online Support Services SCCM Boundary Groups
Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
Support prime infrastructure
Wave 2 wireless controller Computer Consultant
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by identifying threats and analyzing network traffic according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller solutions.
CCIE Expert Certified Technical Consultant Virtual Service Desk Cost Savings
Extended Helpdesk Costs IT Consulting
Progent's Help Desk outsourcing and co-sourcing services allow companies to save money, enhance productivity, and adapt quickly to sudden changes in business circumstances.
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