Urgent Online Technical Support for Edison New Jersey UNIX, Linux, or Solaris NetworksFor small companies located in Edison New Jersey, Progent provides support for information systems based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote support to companies in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE network specialists for complex connectivity issues, as well as the assistance of CISSP and CISM-certified security engineers to handle high-level security design and business continuity preparedness.

Progent's remote support engineers represent excellent leverage due to the fact that they are equipped with the practical experience and the advanced tools to resolve most network problems rapidly. Efficient support lowers direct costs because service calls take up a smaller number of billable consulting minutes. Remote help also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally in indirect costs by minimizing or avoiding system outages and related losses due to business disruption, disgruntled clients, idle employees, and distracted management.

Progent's pricing policy for online help is structured to maximize the impact of your IT service dollar. Progent bills by the minute for phone consulting, so you pay only for the services that you actually get. Unlike many online support firms, Progent asks for no service activation charge or minimum payments. Progent's per-minute billing unit and simple model for pricing prevent situations where quick repairs manage to turn into substantial tabs. Progent's skill at dealing with problems quickly results in your company spending less money.

Progent's Remote Technical Support Technologies
Through years of experience, Progent has fine tuned an arsenal of customized tools and proven methodologies which promote the maximum degree of efficiency for online consulting and troubleshooting for small company IT systems. Progent provides protected Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access enables the staff of Progent's remote service group to communicate with your computer system without violating system security.

Progent's advanced customer support reporting system keeps thorough histories of the service that Progent's customers have been provided. Progent's team engineers have the benefit of the history of assistance provided to every Progent client by any engineer. This archive of trouble tickets and repairs is stored as an easily searchable support knowledge base that allows Progent's remote technical engineers to share their knowledge with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's high-level accreditations and working associations with important vendors such as Cisco and Microsoft make available additional extensive technical support knowledge bases and permit quick response from vendors' in-house product engineers so Progent's online consulting experts can find the best solutions quickly.

Start Receiving Remote UNIX/Linux, Solaris, or macOS and OS X Technical Support from Progent
To access Progent's remote support in Edison New Jersey or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for network support, go to Immediate Urgent Support.

Online Technical Services Offered Progent
Progent's phone-based support professionals offer credentials in an extensive set of disciplines. This breadth of IT skills allows Progent's consultants to address practically any emergency likely to take place in a small business information system. Certifications earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Associate.

To support clients with multi-OS environments, Progent also provides the support of consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional consultants.

Remote support available from Progent to clients in Edison include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online consulting services cover a wide spectrum of computer technology such as network infrastructure, email systems, network and operational security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server economization and simplified management, and migration from legacy systems to the latest MS Windows or Linux-based solutions. Progent's team-based approach to resolving network issues enables quick escalation, when required, to engineers with appropriate expertise to handle challenging situations. This expedites solutions of urgent problems, reduces lost productivity, and lowers support expense.

    Progent's UNIX/Linux consultants can offer urgent remote help for troubleshooting anomalies within UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco CCIE for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Engineers for Edison New JerseyThe Cisco Certified Internetwork Expert credential is the top recognition for networking engineers, and indicates an individual's networking skills at the master level. CCIEs know how to handle even the most intractable issues associated with network planning, installation, maintenance, protection, and problem solving. Cisco qualified CCIEs work closely with Cisco's internal product support engineers in isolating anomalies with IOS Software network administration tools and developing workarounds or locating program patches. Cisco qualified CCIEs are an excellent value since their broad experience permits them to solve the most intractable problems quickly. In many cases, less seasoned service providers can wrestle for many hours or even days with identical problems that a Cisco CCIE can resolve in a few minutes. Few consulting providers make CCIEs available to support small and medium sized companies. Progent offers fast telephone contact with a Cisco authorized CCIE so your company can get timely support for complex network infrastructure problems that are crippling business productivity but are beyond the scope of your ordinary computer maintenance group or consultant. Progent's Cisco-qualified CCIE support experts can tie into your computer system via sophisticated remote support tools in order to provide fast, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs can provide expertise in the entire range of Cisco's top-selling selection of infrastructure appliances including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.

  • Authorized MS Windows Experts
    Windows Support for Edison New JerseyProgent's Microsoft-expert remote support experts can provide computer system problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist your company with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange Server 2019 deployment, MS Exchange 2016 migration, Exchange 2013 integration, Exchange 2010 management, SharePoint Server 2016 migration and hybrid deployment expertise, SharePoint 2019 design and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server management and Microsoft Communications Server upgrade, Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a wide range of online PC desktop support services such as Windows 7 migration, moving to 64-bit workstation applications, configuring Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Premier Network Security Engineers
    CISSP Certified System Security Engineers for Edison New JerseyProgent's certified CISM and CISSP security consultants offer a range of security services that can improve the protection of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against internal or external threats or assist your company to clean up quickly following a serious breach. Security support services available from Progent cover in depth security evaluation using tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from malicious attacks; configuring firewalls; building secure techniques for remote and mobile access; guarding your messaging infrastructure from spam and DHA attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online consulting services to help companies of all sizes integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine local IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Special Support Programs Offered by Progent
Progent offers the skills of world-class online consulting professionals for contract projects that small businesses frequently request. Billing rates for longer-term consulting tasks are determined according to the level of expertise of the consultants required. Progent's background in these important areas of computer technology allows clients to execute critical initiatives within budget and on time. Progent's special online engineering solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service options for small and midsize organizations with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Call Center services are a convenient solution for smaller businesses who don't have the resources to create an internal Help Desk Call Center but who require quick access to an effective Call Center with professional telephone support plus the in-depth expertise to escalate the most challenging problems to advanced consultants.

    Progentís shared Help Desk services allow your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the leading PSA platform for handling service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Call Center consulting support can support you in establishing an efficient new Help Desk or improving your established one, identifying or customizing Call Center software to meet the special needs of your corporation, or adding occasional phone support personnel to supplement your existing Help Desk team to deal with unusually busy events such as software migrations, mass upgrades, or installing new business software.

    Progent's Help Desk Call Center staff of experienced information technology experts gives your customers in Edison New Jersey immediate assistance from a reliable network service group with substantial background delivering telephone-based help and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk Call Center perception as a significant driver of company success, and Progent's aim is to resolve and not simply annotate technical problems.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff can supply remote professional engineering support and education in specific application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Microsoft Word, and Excel. For more information about Progent's consulting, programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

    Progent's Mac consultants can promote the creative components of Mac computing by offering remote help services and education in graphics, sound, and motion video. Progent's consultants offer assistance in a large selection of Macintosh applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special procedures such as scanning or digitizing audio/video or integrating an audio/video production lab.

    Remote Network Monitoring Support
    Progent offers businesses in Edison New Jersey remote network monitoring services based on Microsoft Operations Manager network monitoring, enhanced by Progent to accommodate your environment so that your IT maintenance is proactive and automated. By exposing looming trouble spots before they expand into network outages, remote monitoring can ward off inconvenient and costly information system failures. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or networks that incorporate a mix of operating systems.

How Your Edison New Jersey Business Can Contact Progent's Remote Support Experts
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Remote Help, telephone 1-800-993-9400, or go to Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services

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    Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting messaging systems for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment offers security, fault tolerance, easy access for off-site and mobile users, time-saving administrative tools, and seamless integration with telephony. Progent offers consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 Server or MS Exchange 2013.

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    Progent's consultants can help you to evaluate the value of Lync Server for your business and can assist you to plan and carry out a deployment of Microsoft Lync Server that unifies the administration of Instant Messaging and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent can in addition help your company to carry out a smooth upgrade to Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office applications, and offer training and ongoing technical support for Microsoft Lync Server and other Microsoft technologies.

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    Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you are able to license only the functions you currently require, with the option to expand clients and enlarge functionality in the future. Progentís Microsoft Dynamics GP support engineers can show you how to deploy, customize and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.

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    Progent's Microsoft-certified engineers can provide advanced support in implementing, managing and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online support services following industry best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Support services offered by Progent include system design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.

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    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.

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    Microsoft Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of local, remote, and mobile workers. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and training services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, administer and troubleshoot firewall environments built on ASA 5500-X firewalls with Firepower Services.

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they can disrupt productivity.

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    Progent offers the expertise of Microsoft-certified consultants and seasoned software programmers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and security consultants to assist you to assess the potential advantages of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a one-server solution for a variety of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified consultants can help your company to plan and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    CISSP Certified Security Engineers Oracle Database Resource Manage

    Progent can provide fast and affordable online access to an authorized Oracle database administration expert or an Oracle software programmer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard and Streams replication technologies and Oracle Database Resource Manage.

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    Consulting Services ProSight Email Guard AES Encryption

    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.

  • SQL Server 2012 AlwaysOn Availability Groups Network Consulting Award Winning SQL Server 2012 xVelocity Support and Setup
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    Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.

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    Great Plains Accounting Software Remote Technical Support

    important features of Microsoft Dynamics GP software include a modular structure that allows you to buy only the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that permit you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to business data, the capability to integrate information from almost any database or desktop application into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized applications. Progent can help you configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer experienced GP support professionals to help you turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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    Deduplication Consultants

    Progent offers affordable online access to engineers with expertise in a wide array of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent offers consulting support for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help you to design, upgrade, or maintain backup/restore systems for a range of architectures such as local, remote, cloud-based, or hybrid.

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    Progent Contact

    For small companies interested in Progent's network support outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.

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    VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.

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    Progent can help small and medium-size organizations to deploy and debug teleconferencing technology to enable their at-home employees to interact productively with fellow workers and clients.

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    Progentís Technical Response Center (TRC) offers national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and remote secure network access to isolate and repair network problems quickly and affordably. The scope of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to competent experts as needed. For critical issues, the Technical Response Center tries to respond to your request for support within one hour.

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    Progent is one of the most qualified information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Exchange 2000 for common scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

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