Urgent Phone Help for Edison New Jersey UNIX or Linux SystemsFor small companies located in Edison New Jersey, Progent offers help for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (See Progent's client testimonials). In addition, Progent can furnish the expertise of CCIE-qualified engineers for complex connectivity issues, plus the assistance of CISA and CISSP-certified security engineers to handle advanced security architecture and disaster recovery planning.

Progent's remote support engineers offer excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to solve most network problems rapidly. This reduces immediate expenses because service calls take up a smaller number of chargeable minutes. Remote help also eliminates the expense of dispatching a consultant to your office. Your organization benefits even more in indirect expenses by minimizing or eliminating system downtime and related costs due to business disruption, disgruntled clients, idle workers, and distracted executives.

Progent's pricing policy for online help is structured to stretch your network support dollar. Progent charges by the minute for telephone-based assistance, so you are billed only for the services that you receive. Unlike many remote service organizations, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean policy for pricing eliminate situations where quick repairs somehow turn into big bills. Progent's skill at handling technical issues efficiently translates into your business saving money.

Progent's Online Support Technologies
Over the years, Progent has developed an arsenal of customized technologies and field-tested methodologies which allow the highest degree of effectiveness for online engineering help and repair for small business IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN access enables the staff of Progent's remote service group to link to your environment without breaching network security.

Progent's advanced customer support database application keeps detailed records for all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of support rendered to every Progent client by every engineer. This history of problems and resolutions is stored as an easily exploitable proprietary database that allows Progent's online technical professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced certifications and close relationships with important technology companies such as Cisco and Microsoft make available additional vast technical support knowledge bases and allow fast access to vendors' in-house engineering staff with the result that Progent's online service experts are able to come up with optimal solutions promptly.

Get Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Edison New Jersey or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for network help, visit Immediate Emergency Support.

Phone-based Support Services Provided by Progent
Progent's online network support professionals have certified skills in an extensive set of products and technologies. This wide range of technical skills allows Progent's consultants to tackle almost any crisis likely to occur in a small or midsize business information system. Credentials held by Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional (CCVP), and Design Professional.

To provide assistance to companies with mixed-operating system networks, Progent also provides the support of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.

Phone-based support services provided by Progent to customers in Edison include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services cover a broad spectrum of computer technology including network infrastructure, email systems, network and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server consolidation and easy management, and transitioning from legacy applications to current Microsoft Windows or Linux environments. Progent's team-based methodology for resolving technical problems enables quick escalation, if necessary, to engineers with appropriate expertise to tackle challenging scenarios. This accelerates repair of critical problems, minimizes network downtime, and cuts support expense.

    Progent's UNIX and Linux consultants can provide emergency phone-based assistance for resolving problems affecting UNIX/Linux networks based on leading versions of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
    Cisco Infrastructure Engineers for Edison New JerseyThe Cisco CCIE credential is the highest recognition for network professionals, and certifies a person's networking skills at the expert level. Cisco qualified CCIEs can deal with even the most difficult challenges associated with network infrastructure planning, installation, maintenance, security, and repair. Cisco CCIEs operate on a privileged basis with Cisco's internal product support engineers in analyzing problems with Cisco IOS network administration tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their broad experience allows them to fix even the most complex problems rapidly. In common instances, less experienced consultants can wrestle for many hours or even days with the same problems that a CCIE can resolve in a few minutes. Few support organizations make Cisco-qualified CCIEs accessible to help small and medium sized companies. Progent can provide quick phone access to a Cisco authorized CCIE so you can get urgent help for complex network problems that are hurting business productivity but are not within the comfort zone of your regular IT service group or consultant. Progent's CCIE support experts can communicate with your computer system by means of sophisticated remote troubleshooting technology in order to provide fast, secure, and affordable analysis and repair. Progent's Cisco CCIEs can provide consulting for the complete line of Cisco's market leading family of infrastructure devices including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network products.

  • Authorized Windows Experts
    MS Windows Expertise for Edison New JerseyProgent's Microsoft-premier remote service professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can assist you with a broad variety of platform support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange 2019 planning and configuration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint 2016 migration and hybrid integration support, SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Microsoft Skype for Business Server migration consulting, Lync Server integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server training, SBS Server support, and Windows Essentials cloud integration.

    Progent also can deliver a full array of online PC desktop support such as Windows 7 migration, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Premier System Security Engineers
    CISSP Premier System Security Engineers for Edison New JerseyProgent's certified CISM and CISSP network security engineers offer a range of system protection solutions that can bolster the immunity of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against assaults or assist your company to recuperate rapidly following a damaging breach. Security solutions offered by Progent cover thorough security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recovery from malicious assaults; setting up firewalls; establishing secure architectures for remote and mobile connectivity; guarding your messaging infrastructure against viruses, spam and DHA attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting support to help businesses of all sizes connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize on-premises resources as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Additional Support Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for contract projects that small companies often request. Progent's rates for ongoing consulting tasks are determined according to the qualifications of the consultants required. Progent's background in these important fields of information technology allows clients to complete critical initiatives economically and on schedule. Progent's special remote consulting services include:
  • Help Desk Call Center Support
    Progent's Call Center programs for small companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are designed for smaller organizations who don't have the money or time to create an internal Help Desk Call Center but who require quick communication with an effective Help Desk with professional telephone assistance plus the available expertise to escalate complex problems to high-level engineers.

    Progent's Co-managed Help Desk services make it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around the leading PSA tool for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk consulting support can guide you in building an effective new Help Desk Call Center or improving your current one, evaluating or modifying Help Desk software products to address the particular demands of your company, or providing temporary online personnel to work with your in-house Call Center resources during demanding events like software migrations, major updates, or rolling out new business software.

    Progent's Call Center team of experienced information technology consultants gives your computer users in Edison New Jersey rapid communication with an efficient network service group with extensive experience offering telephone-based support and online troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a crucial enabler of company success, and Progent's goal is to resolve instead of simply record network problems.

  • Applications Support: Training, Programming, and Integration
    Progent's Applications Experts Group offers online professional consulting expertise and training in specific business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, custom development, and training for familiar Microsoft applications such as Microsoft CRM, MS Office Project, MS Word, and Excel. To find out additional information concerning Progent's expertise, custom development, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Apple Mac professionals can nurture the artistic components of Macintosh systems by providing phone-based consulting support and education in graphics, audio, and video. Progent's support professionals offer expertise in a large selection of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures such as scanning or digitizing audio or video or configuring an audio/video production facility.

    Remote Network Monitoring Services
    Progent can provide businesses in Edison New Jersey online computer system monitoring support powered by MS Operations Manager network monitoring, enhanced by Progent to accommodate your business so that your computer maintenance is proactive rather than reactive. By anticipating possible issues before they cause full-scale emergencies, system monitoring can head off inconvenient and costly information system failures. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks powered by a variety of operating systems.

How Your Edison New Jersey Company Can Contact Progent's Online Support Experts
To contact Progent about emergency remote assistance with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Urgent Online Help, phone 1-800-993-9400, or go to Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services

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    Progent offers nationwide remote phone support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose IT systems feature a mix of Mac and Microsoft technology. Progent's experts can provide Mac clients a range of IT services including desktop support, upgrading to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Remote IT help offers maximum leverage for your information technology budget by protecting client productivity and limiting the hours charged for network analysis and repair. Advanced online support technology and skilled technicians and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help you with the most difficult network problems.

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    Progent's Solaris family support experts provide small and mid-size companies and developers assistance with administering and maintaining Solaris environments that operate with Microsoft-powered networks. Progent can give your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient single source to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Even if your company has a small network services group and a limited technology budget, your information system can still feature the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers up and running.

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    With virtual server technology, businesses can run many virtual machines on a single physical server. Virtualization technology enables businesses to gain all the advantages of server isolation, but without the costs associated with buying extra server equipment. Virtual servers are also the enabling technology behind private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while improving data protection, system availability, and disaster recovery. Other key server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you in all aspects of server virtualization and management to enable your company to contain costs and save time.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and distribution organizations to manage complicated supply chains and streamline key processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises services that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.

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    Progent provides national remote technical support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's engineers offer Mac clients a range of IT services such as desktop assistance, upgrading to the current edition of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and iPad support, or moving to iCloud. Online IT help offers optimum return for your information technology dollar by protecting client efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the most difficult system issues.

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    Progent's UNIX family support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security disciplines covered within GIAC accreditation including auditing network vulnerability, incident management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    Configuration Manager automates application and device deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and offers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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    Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by identifying threats and analyzing network traffic according to user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest wireless controller solutions.

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    Progent's Help Desk outsourcing and co-sourcing services allow companies to save money, enhance productivity, and adapt quickly to sudden changes in business circumstances.

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