Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Edison organization to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from on demand expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Edison, New Jersey companies to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the business phone system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of all sizes to plan or tune a remote VoIP service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and provide online configuration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Edison, New Jersey business, call 1-800-993-9400 or refer to Contact Progent.