Enlarging your at-home workforce can have a major effect on network infrastructure, security, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Edison company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services that go from on demand expertise for helping you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Edison, New Jersey organizations to with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Extending the corporate PBX environment to accommodate teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP products are used by SMBs to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to plan or maintain a remote IP voice service that provides the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco IP voice environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages other combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and provide as-needed integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Edison, New Jersey business, phone 1-800-993-9400 or refer to Contact Progent.