Expanding your at-home workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Edison company to pick the right technologies and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for helping you over occasional IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Edison, New Jersey organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the business phone environment to include teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of all sizes to plan or tune a remote IP voice environment that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages additional mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager environment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, see Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Edison, New Jersey company, call 1-800-993-9400 or refer to Contact Progent.