Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Edison organization to pick the right technologies and follow best practices in building and maintaining a secure virtual office solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help Edison, New Jersey companies to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.
IP Voice Solutions for Remote Workers
Extending the business PBX environment to include remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric IP voice products are used by SMBs to server remote users. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter
such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and provide as-needed integration and debugging services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Edison, New Jersey organization, phone 1-800-993-9400 or go to Contact Progent.