Expanding your remote workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Edison company to pick the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Edison, New Jersey organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Extending the company phone system to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of any size to design or maintain a remote VoIP service that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their current Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages other mixed media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Edison, New Jersey company, call 1-800-993-9400 or refer to Contact Progent.