Enlarging your remote workforce may have a significant effect on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Edison organization to select the right technologies and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Edison, New Jersey companies to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the company PBX environment to accommodate teleworkers is critical to supporting a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a remote IP voice environment that delivers the flexibility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other early VoIP platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide online integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Edison, New Jersey business, call 1-800-993-9400 or refer to Contact Progent.