Expanding your at-home workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Edison organization to pick the appropriate tools and adhere to best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Edison, New Jersey businesses to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security and compliance, backup/restore solutions, and centralized management.

VoIP Solutions for Teleworkers
Extending the corporate phone environment to include telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP solutions. Progent can help organizations of any size to plan or maintain a remote IP voice environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their existing Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Edison, New Jersey business, call 1-800-993-9400 or go to Contact Progent.