Enlarging your remote workforce can have a significant effect on network architecture, security, and company culture. Progent has two decades of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Edison organization to pick the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Edison, New Jersey businesses to with any facet of building a high-performing work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Extending the corporate PBX system to include teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist businesses of any size to design or tune a remote IP voice environment that delivers the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their current Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Edison, New Jersey organization, phone 1-800-993-9400 or visit Contact Progent.