Enlarging your remote workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Edison organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide support services that go from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Edison, New Jersey organizations to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.

VoIP Integration for Teleworkers
Expanding the corporate phone environment to accommodate teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses tune their current Cisco IP voice environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide on-demand deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Edison, New Jersey organization, phone 1-800-993-9400 or visit Contact Progent.