Immediate Online Help for Edison New Jersey Computer Networks
For organizations located in Edison New Jersey, Progent provides remote technical support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote support to companies in all 50 states in the U.S. (Check out recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE engineers to help with challenging infrastructure issues, plus the assistance of CISA and CISSP-qualified cybersecurity experts to handle advanced security architecture and troubleshooting issues.
Progent's online technical support experts provide exceptional leverage because they have the real-world experience and have access to the sophisticated technology needed to resolve most information system issues rapidly. Efficient support reduces immediate costs because solutions accumulate fewer billable consulting minutes. Online help also avoids the cost of dispatching a consultant to your site. Your company benefits additionally in indirect costs by reducing or avoiding system outages and associated losses resulting from business disruption, upset clients, idle employees, and de-focused management. Progent's advanced remote consulting experience is particularly valuable for businesses that depend on public clouds for critical infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises IT support may not be an option.
Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges on a per-minute basis for telephone-based assistance, so you are invoiced exclusively for the services that you actually get. In contrast to typical online service organizations, Progent imposes no initialization fee or minimum payments. Progent's one-minute billing unit and clean model for pricing do away with situations where speedy. minor repairs somehow end up as big tabs. Progent's skill at dealing with problems quickly means your business saves cash.
Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of optimized tools and field-tested processes that ensure the maximum level of effectiveness for remote technical support and troubleshooting for IT networks of all sizes. Progent's remote service group can interface to your company's network without violating network security.
Progent's proven technical support database system stores detailed records describing the support that Progent's clients have received. Progent's authorized service personnel have the benefit of the specifics of support rendered to each Progent customer by any consultant. This archive of trouble tickets and resolutions is organized as a quickly searchable proprietary knowledge base that enables Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's support improves daily. Progent's high-level certifications and close associations with key technology companies including Cisco and Microsoft open up additional massive technical support knowledge bases and permit quick access to vendors' in-house support staff so Progent's remote service experts are able to find optimal resolutions quickly.
Online support offered by Progent to customers in Edison New Jersey include:
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Certified MS Windows Experts
Progent's Microsoft-expert remote support experts offer computer repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can assist you with a broad variety of platform support services including Microsoft Windows Server 2022 solution design and migration expertise,
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid cloud systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 maintenance,
MS Exchange 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint 2019 design and integration, SharePoint Server 2016 migration and hybrid deployment support, Microsoft Teams planning and integration, Microsoft Skype for Business Server migration consulting, Lync Server 2013 integration, and Office Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
Microsoft Access Application Development,
SBS Server support, and
Windows Essentials cloud integration.
Progent also offers a wide array of cost-effective desktop services to assist your business to deploy, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Windows. Progent's desktop support services include offering Windows 11 system design and migration consulting and Windows 10 integration consulting, as well as Microsoft System Center 2012 Configuration Manager design and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to centralize the administration of your PCs and cloud-connected tablets and smartphones.
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Talk to a Cisco CCIE for Complex Infrastructure Problem Solving
The Cisco Certified Internetwork Expert certification is the highest accreditation for network engineers, and indicates an individual's technical skills at the master level. Cisco-qualified CCIEs know how to deal with even the most stubborn issues associated with network infrastructure design, deployment, administration, security, and problem solving. CCIEs operate closely with Cisco's internal product support engineers in analyzing anomalies with IOS network management tools and developing alternate approaches or locating program updates. Cisco CCIEs provide excellent value since their broad experience allows them to find solutions for problems rapidly. In many cases, less experienced engineers can wrestle for hours or even days with the same problems that a CCIE can fix in a few minutes. Progent's Cisco-qualified CCIE engineers can tie into your environment via advanced on-line troubleshooting technology in order to perform efficient, secure, and affordable diagnosis and repair.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
City |
Address |
Phone |
Link |
Brooklyn |
Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 |
Brooklyn Network Support Services |
Edison |
3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 |
Edison Network Support Services |
Jersey City |
111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 |
Jersey City Network Support Services |
Lower Manhattan |
30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 |
Lower Manhattan Network Support Services |
Midtown Manhattan |
420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 |
Midtown Manhattan Network Support Services |
Newark |
146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 |
Newark Network Support Services |
Parsippany |
181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 |
Parsippany Network Support Services |
Saddle Brook |
Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 |
Saddle Brook Network Support Services |
Uniondale |
405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 |
Uniondale Network Support Services |
Yonkers |
73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 |
Yonkers Network Support Services |
Progent's CCIEs can provide help for the complete line of Cisco's top-selling selection of networking appliances by delivering consulting services such as:
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide organizations to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineer can assist you to identify and quarantine infected devices and protect undamaged assets from being compromised. If your Edison system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Removal Services
Progent's ransomware recovery consultants can assist your Edison business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim. Progent's group of IT security specialists bring the wide selection of knowledge required to reconstruct all vital components of a compromised system quickly and with little data loss. To learn more, visit Progent's ransomware removal and operational continuity expertise.
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CISM and CISSP Certified Network Security Specialists
Progent's certified CISSP and CISSP-ISSAP cybersecurity experts offer a range of system protection services to strengthen the defenses of your Windows, macOS and OS X, Linux environment against internal or external threats or help you to recuperate rapidly after a damaging breach. Security consulting services available from Progent include: thorough network security assessment utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; fast cleanup after malicious attacks; installing firewalls; establishing safe mechanisms for remote and mobile connectivity; protecting your messaging system from spam and directory harvest attacks; and setting up 24x7 network monitoring.
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Hybrid Cloud Integration Solutions

Progent can provide expert remote consulting services to help businesses of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that combine local resources as well as cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of cloud integration services that include Microsoft 365 integration with on-premises Exchange,
Microsoft Azure hybrid cloud planning and integration services, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
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VMware Site Recovery Manager (SRM) Consulting
VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for recovering services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, deploy, test and administer a DR system based on VMware Site Recovery Manager.
Progent's VMware vSphere consultants have in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and disaster recovery. Progent also offers world-class VMware NSX expertise from a VCDX-NV certified network designer to assist your organization to plan and deploy a fully virtualized Software Defined Data Center (SDDC) that can be set up or re-purposed in minutes and administered with a high level of automation independent of the hardware used by the basic network infrastructure.
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux consultants and Apple macOS and OS X specialists offer phone-based consulting services to cover a wide array of computer technologies including system architecture, email solutions, system and process security, plus UNIX/Linux and Windows integration. For server hardware consolidation and simplified administration in environments that combine Linux-based systems and Windows, Progent offers VMware consulting and Citrix support. Progent can also help with transitioning from legacy applications to Microsoft Windows or Linux-based solutions. Progent's team-oriented methodology for resolving technical problems enables fast escalation, if necessary, to consultants with task-relevant expertise to tackle complex situations. This expedites solutions of critical problems, minimizes network downtime, and lowers service expense.
Important Linux variants for which Progent offers expertise include:
RedHat Linux
SUSE Linux
Debian GNU/Linux
Slackware Linux
Ubuntu
ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, subscription-based services designed to allow small and mid-size businesses to utilize the same cutting-edge IT solutions used by many of the industry's leading corporations. The ProSight portfolio of network management outsourcing services covers all key areas of modern networking such as email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so any potential issues can be resolved before they have a chance to disrupt your network. Learn more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven solution for monitoring and managing your client-server infrastructure by offering an environment for streamlining common time-consuming tasks. These can include health checking, patch management, automated remediation, endpoint deployment, backup and restore, A/V response, secure remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it transmits an alert to your specified IT personnel and your Progent consultant so potential issues can be fixed before they interfere with your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or isolating performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.
- ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing suite of in-depth management reporting utilities designed to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, lowers management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.
- ProSight Data Protection Services (DPS): Managed Backup and Recovery
Progent has partnered with leading backup/restore technology companies to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and allow transparent backup and fast restoration of important files/folders, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware failures, natural disasters, fire, malware like ransomware, human error, malicious employees, or application glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are best suited for your network.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security vendors to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight MFA with Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a protected online account and enter your password you are requested to confirm who you are via a unit that only you possess and that uses a different network channel. A broad range of devices can be utilized as this second means of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To find out more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services.
- ProSight Shared Support: Outsourced and Shared Call Center Services
Progent's Shared Service Desk provides a transparent extension of your in-house support group. End user interaction with the Service Desk, delivery of support, issue escalation, trouble ticket creation and updates, efficiency metrics, and management of the service database are cohesive whether issues are resolved by your internal IT support resources, by Progent's team, or a mix of the two. You have complete flexibility to expand or reduce your share of technical support work as required. Progent provides initial installation and provisioning of the professional services PSA software plus documentation, validation and education.
For details about ProSight Shared Support, see ProSight Shared Help Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis technology to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.
- Progent's Patch Management: Patch Management Services
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT system. In addition to optimizing the security and functionality of your IT network, Progent's patch management services permit your in-house IT staff to focus on more strategic initiatives and activities that derive the highest business value from your information network. Learn more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their network. Based on some of the top remote monitoring and management tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with information security regulations, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report Service.
Additional Support Programs Offered by Progent
Progent offers the services of world-class remote consulting experts for special information technology programs. Progent's charges for longer-term consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology allows customers to execute critical initiatives economically and on time. Progent's special remote consulting services include:
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Call Center Support
Progent's Call Center support programs for companies with environments that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk services, and Call Center consulting.
Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides call desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's Help Desk Call Center consulting services can support you in building an effective new Help Desk Call Center or improving your established one, selecting or enhancing Call Center software products to handle the unique requirements of your business, or providing occasional phone support staff to reinforce your in-house Help Desk team to deal with high-demand events such as software migrations, major updates, or installing new applications.
Progent's Help Desk staff of experienced information technology experts provides your computer users in Edison New Jersey rapid access to a large network service group with extensive background delivering telephone-based help and remote diagnostics for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to earn the Help Desk perception as a key enabler of company performance, and Progent's goal is to fix rather than just document IT issues.
- Business Applications Services: Education, Development, and Integration
Progent's Applications Consulting staff provides phone-based and in-depth engineering support and training in specific application fields that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications such as Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn additional information concerning Progent's consulting, programming, and education services, see Progent's Applications Experts Team.
- Centralized and Streamlined Administration of Hybrid Cloud Networks
System Center centralizes and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consultants offer advanced remote and onsite support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of Microsoft System Center2, expand or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.
- Remote IT Infrastructure Monitoring and Reporting Services
Progent can deliver businesses in Edison New Jersey online hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can adapt Operations Manager to accommodate your environment so that your network maintenance is proactive and automated. By uncovering looming problems before they expand into full-scale emergencies, proactive monitoring can ward off inconvenient and expensive network crises. Progent can also deploy system monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or networks based on a combination of OS platforms.
How Your Edison Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent phone-based support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent.
For companies and new ventures in Edison New Jersey, Progent's online computer support engineers can provide expert and cost-effective IT help the instant your business needs it. More than two decades of providing online repair services has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop high-end troubleshooting capability and to refine online access technology to fix IT problems rapidly while eliminating the expense and lost time associated with in-person service calls.
Even if your Edison office has a regular independent support technician or maintains a full time IT staff that can handle ordinary network problems, Progent's Microsoft certified consultants are available to provide a convenient and transparent virtual extension of your on-site resources in cases when your regular IT support personnel either lack the availability or the expertise to address unexpected system emergencies or particularly complicated integration projects.
Advantages of Progent's IT Support for Organizations in Edison New Jersey
Progent's online network troubleshooting services allow your Edison organization to experience the advantages of on-call, enterprise-level IT support without the cost of managing an in-house IT staff. Your network will derive greater strategic worth by being increasingly reliable, productive, and secure. Benefits to your business include:
- Seamless remote extension of your local IT resources
With most businesses in Edison New Jersey, local computer support providers, whether made up of freelance consultants or a full-time IT staff, can handle typical network issues. On the other hand, major troubles might occur when your regular resources are overstretched or unavailable, and some problems may be associated with IT products that is unfamiliar to your usual service personnel. In these instances, Progent's online service experts give you an easy, fast, and affordable solution to augment your local help and to pass on useful knowledge to improve your ability to deal with future problems locally.
- Less Reliance on Freelance Consultants
For IT maintenance, smaller companies often rely on individual freelance service providers. Although independent service people carry smaller internal costs than big consulting firms and can often charge marginally less, they are sometimes stretched too thin, making it impossible to respond rapidly to urgent situations. If an independent consultant is busy with another customer, sick, on vacation, or in training, the absence of fallback help may require your business to go without assistance during an emergency. As your business expands, system unavailability and trouble with vital applications become more expensive. The money you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers a ready source of reserve support experts to make sure your IT system stays up and running.
- Build a Solid Basis for Seamless Expansion
Companies often start with an IT architecture created on a modest budget. Lacking a robust infrastructure, band-aid fixes often get thrown onto a weak foundation. When a company grows, reliability and expandability problems can impede the success of the organization. Such badly built environments need careful assessment, intelligent long-term planning, and extensive IT knowledge to upgrade to a system infrastructure that can deliver the solid foundation to meet critical business demands and simplify downstream expansion.
- Interact with Solution Providers Instead of Product Resellers
Smaller businesses need guidance and technical education to navigate through an ever more complicated maze of technology alternatives capable of promoting business success and improving efficiency. These companies hardly need a computer consultant who is trying to earn a commission on a specific vendor's products. IT support and product selling can lead to a scenario where the recommended
solution is designed around a predetermined product rather than the true requirements of a client. Progent avoids these conflicts of interest by selling just services rather than products. This allows Progent to align IT expertise with the real needs of clients.
How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, depth of IT knowledge, fine tuned support software, and familiarity with corporate IT allow businesses to avoid the limitations of exclusive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched internal IT help.
Progent stands out by offering:
- In-depth Expertise in Microsoft's Full Range of Servers
Progent can provide world-class support for Microsoft's powerful server platforms with services that include Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server migration and deployment help, Windows Server 2008 R2 migration, Microsoft Windows 2003 upgrades, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange Server 2010 management, Microsoft Exchange 2007 Server and Microsoft Exchange Server 2003 upgrades, plus MS SQL Server 2019 configuration consulting, Microsoft SQL Server 2017 planing and migration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and SQL 2012 management support.
- Value Pricing
Progent's pricing model is to charge for online service and on-premises help by the minute. Consequently, you pay exclusively for received services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent provides on-site service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent imposes no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to allow minor problems to fester.
- Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent faces few competitors. Companies who work with trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more robust, secure, and productive.
- Automated Network Monitoring with MS Operations Manager
Progent is one of the only support firms to offer round-the-clock network tracking services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager allows your computer support to be anticipatory instead of reactive. By uncovering potential issues before they cause downtime, system monitoring can save your information network from stressful and costly availability disruptions.
How Does Our Company Begin Getting Online Technical Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.