Immediate Online Technical Support for Edison New Jersey Networks
Immediate Online Support for Edison NetworksFor companies in Edison New Jersey, Progent provides remote technical support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve complex infrastructure problems, as well as the services of CISA and CISSP-qualified security experts to handle high-level security design and diagnostic issues.

Progent's remote support engineers provide excellent leverage due to the fact that they have the practical background and have access to the sophisticated tools necessary to resolve the majority of information system issues quickly. Efficient support reduces direct costs since solutions use up minimal chargeable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your office. Your company saves even more with indirect costs by reducing or avoiding system outages and related losses stemming from business discontinuity, upset customers and vendors, idle employees, and de-focused executives. Progent's advanced remote technical support experience is especially important in environments that depend on public clouds for vital network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an option.

Progent's billing model for online support is structured to stretch your network support investment. Progent charges by the minute for phone consulting, so you are billed only for the support that you receive. In contrast to many remote service companies, Progent asks for no service activation fee or minimum fees. Progent's one-minute billing unit and clean model for pricing prevent situations where quick solutions manage to turn into big invoices. Progent's skill at disposing of problems efficiently means you saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered a collection of customized tools and field-proven processes that ensure the maximum level of efficiency for online help and troubleshooting for computer networks of all sizes. Progent offers protected VPN support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to link to your company's network without breaching network security.

Progent's proven customer support database system stores extensive documentation describing all support that Progent's customers have received. Progent's staff consultants have the benefit of the details of services provided to each customer by every engineer. This archive of trouble tickets and fixes is organized as a readily accessible support knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft make available other vast technical support databases and allow quick access to vendors' internal support staff with the result that Progent's remote service experts are able to find the best solutions quickly.

Remote technical support services available from Progent to customers in Edison New Jersey include:

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of affordable, fixed-price managed services designed to allow small and mid-size organizations to benefit from the same cutting-edge technology used by many of the world's leading enterprises. The ProSight line of network management outsourcing services addresses all critical aspects of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire threat progression including protection, detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup/restore technology companies to create ProSight Data Protection Services, a selection of subscription-based offerings that provide backup-as-a-service. ProSight DPS products automate and monitor your backup operations and allow non-disruptive backup and rapid recovery of important files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, user error, ill-intentioned insiders, or application bugs. Managed backup services available in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these fully managed services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for patch management offer organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT network. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services allow your in-house IT staff to focus on more strategic initiatives and activities that deliver the highest business value from your information network. Read more about Progent's patch management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Android, and other personal devices. Using 2FA, whenever you log into a protected application and enter your password you are requested to confirm your identity via a device that only you have and that uses a different network channel. A broad selection of out-of-band devices can be used as this second means of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may register multiple validation devices. To learn more about ProSight Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding family of in-depth management reporting tools designed to integrate with the industry's top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your Progent engineering consultant so that any looming problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with information security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective security and backup environment that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special IT projects. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the engineers required. Progent's experience with these special areas of computer technology allows clients to complete critical projects within budget and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support alternatives for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of online desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers help desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems.

    Progent's Help Desk consulting services can aid you in establishing an efficient new Help Desk or revamping your current organization, evaluating or modifying Help Desk Call Center application software to handle the unique demands of your corporation, or providing occasional phone support personnel to supplement your internal Help Desk Call Center group to handle high-demand events like software transitions, mass upgrades, or rolling out new business software.

    Progent's Call Center staff of seasoned information technology consultants gives your workers in Edison New Jersey quick communication with a dependable network service resource with substantial background offering phone help and online diagnostics for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Call Center the reputation as a significant driver of company efficiency, and Progent's goal is to resolve and not just document IT problems.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Consulting Team offers online advanced engineering support and education in specific business application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide expertise, custom development, and training for Microsoft applications including CRM, Office Project, Office Word, and Office Excel. To learn additional information on Progent's expertise, custom development, and education offerings, refer to Progent's Applications Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts can provide world-class online and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and install a new implementation of System Center2, extend or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring Services
    Progent can deliver organizations in Edison New Jersey remote IT infrastructure monitoring by providing System Center Operations Manager expertise. Progent can tune Operations Manager for your environment so your computer maintenance is proactive and automated. By anticipating emerging trouble spots before they grow into full-scale emergencies, system monitoring can head off disruptive and expensive information system crises. Progent can also deploy network monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or systems that support multiple OS platforms.
How Your Edison Business Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based expertise with Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Edison New Jersey, Progent's phone-based computer support engineers are ready to provide expert and cost-effective IT help the moment your organization has to have it. Over two decades of offering online technical assistance has earned Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to fine tune online access technology to fix computer problems rapidly while eliminating the cost and lost time associated with on-site support visits.

Even if your Edison business has a local independent support technician or maintains a full time organization that know how to deal with typical computer problems, Progent's Microsoft and Cisco certified engineers can still offer an easy and seamless virtual extension of your local resources in cases when your regular service personnel either lack the bandwidth or the knowledge to resolve sudden system emergencies or especially complicated integration projects.

Advantages of Progent's Network Help for Offices in Edison New Jersey
Progent's remote support services allow your Edison company to have the advantages of on-call, enterprise-grade IT support without the expense of managing a full-time IT staff. Your network will acquire greater strategic value by being increasingly available, efficient, and protected. Benefits to your company include:

  • Seamless virtual extension of your on-site IT resources
    For most offices in Edison New Jersey, local computer support resources, whether consisting of independent consultants or a full-time IT staff, can take care of typical network issues. However, major troubles may occur when your regular resources are overstretched or absent, and some problems may be associated with IT products that is unfamiliar to your onsite support people. In these instances, Progent's on-call service professionals give you an easy, fast, and economical way to augment your local resources and to pass on valuable information to improve your capability to handle future problems in-house.

  • Reduced Dependence on Individual Consultants
    For network support, smaller offices commonly depend on independent freelance consultants. Although freelance consultants carry less overhead than larger support firms and can afford to charge lower rates, they are often overbooked, making it impossible to respond quickly to crisis situations. If an independent service provider is occupied with another customer, sick, on vacation, or in class, the lack of backup help may force your business to go without help during an IT crisis. As your company grows, system unavailability and problems with critical software become more expensive. The money you thought you were conserving on an independent can be eaten up fast by reduced productivity. Progent provides a dependable source of reserve service expertise to insure your IT system remains available.

  • Build a Scalable Foundation for Smooth Expansion
    Organizations often begin with an IT system created on a shoestring budget. Without a strong framework, band-aid fixes often get piled onto a shaky foundation. When a company grows, reliability and scalability issues can hinder the success of the organization. These poorly built systems require proper assessment, smart long-term planning, and extensive technical knowledge to upgrade to a network architecture that can deliver the stable foundation to meet current business demands and ease future growth.

  • Work with Problem Solvers Rather Than Technology Vendors
    Smaller offices need guidance and technical education to negotiate an increasingly complicated array of product alternatives capable of promoting business growth and improving efficiency. These companies do not need a network consultant who is attempting to resell a specific vendor's technology. IT consulting and product selling can result in a scenario where the recommended solution is built around a profitable technology rather than the true requirements of a client. Progent avoids these conflicts by offering just services instead of products. This enables Progent to align technical consulting with the real interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, range of technical knowledge, fine tuned remote support software, and familiarity with enterprise networking enable businesses to avoid the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance consultants, or limited in-house IT help.

Progent stands out by providing:

How Does My Business Begin Receiving Remote Technical Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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    Progent's IT outsourcing packages offer affordable network support for medium-size corporations. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing network support expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust system architecture for your critical Windows-powered applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.

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    Progent's Cisco Jabber consultants can provide remote or on-premises support to assist businesses of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the products, technologies and services that go into building an end-to-end Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.

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    Progent is a pioneer in affordably providing enterprise-class IT support to small businesses. Progent's achievement in handling the IT support needs of the chronically underserviced small business market is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the conventional costs out of managing IT support, added unprecedented technical skill into the IT service mechanism, and significantly streamlined the repair process.

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    Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts can provide remote and on-premises support services to assist your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.

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    Progent's certified SonicWall firewall experts can help you configure, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business operations.

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    Progent's National Support Center provides nationwide remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers offer phone support and remote secure network access to isolate and repair technical problems quickly and economically. The scope of IT expertise available from Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing and service organizations to manage complicated supply chains and improve the efficiency of critical processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that spans from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller solutions.

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    Progent's Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as little as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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    Microsoft SQL Server 2014 includes major improvements in key areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite services including system design, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Remote and on-premises assessment and upgrade services for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.

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    Progent's Meraki Wi-Fi AP experts provide online and on-premises support services to assist organizations of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their location or device.

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    Progent can assist small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower equipment investments. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    E-Mail Guard by Postini offers constantly updated spam and virus blocking, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management services through Progent's E-Mail Guard antispam and antivirus aggregation program. Progent's expert email security professionals can show you how to develop an email safety plan that includes anti-spam and anti-virus services and policies.

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    Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the front lines of IT support, performing a wide range of technical projects for an extensive mix of businesses. Each Progent support professional shares a refined collection of individual best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a support engineer with field-tested approaches for using technical knowledge to resolve actual network problems efficiently.

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    Progent's remote access and smartphone synchronization specialists can help you to design and configure connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they integrate seamlessly with your IT network, allowing your business to optimize the efficiency of your off-site workers.

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    Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business needs. Progent's Microsoft-certified support experts provide expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting services for secure, corporate-wide information sharing as well as interfacing with CRM products.

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    Progent's Microsoft-certified consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's experts include ROI analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and ongoing consulting support.

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    Progent's Microsoft-certified professionals can assist you to analyze the potential benefits of Hyper-V-based virtualization for your company, conduct test installations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server infrastructure for optimal operation with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management staff to monitor and manage Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, design and validate disaster recovery procedures that maximize network availability, and provide ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.
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