Fast and Affordable Online Help for Edison New Jersey Computer Systems
Immediate Online Technical Support for Edison NetworksFor businesses located in Edison New Jersey, Progent provides remote help for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered online support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified engineers to help with challenging networking issues, plus the services of CISA and CISSP-qualified security experts to help with high-level security design and diagnostic issues.

Progent's online support experts offer exceptional value due to the fact that they possess the real-world background and are equipped with the advanced tools needed to solve the majority of information system problems quickly. Efficient support reduces immediate expenses since service calls accumulate fewer billable minutes. Online support also eliminates the expense of sending a consultant to your site. Your company benefits additionally with incidental costs by minimizing or avoiding network outages and associated costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's extensive online technical support know-how is particularly important for organizations that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be an option.

Progent's pricing policy for remote help is structured to leverage your IT service investment. Progent charges per minute for phone assistance, so you are billed just for the support that you receive. Unlike typical online service firms, Progent requires no startup charge or minimum fees. Progent's one-minute billing unit and clean model for pricing prevent scenarios where speedy. minor solutions somehow end up as big tabs. Progent's skill at handling technical issues efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has refined a set of customized tools and field-proven methodologies that ensure the highest level of efficiency for remote technical support and repair for information systems of all sizes. Progent provides protected VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access allows the consultants of Progent's online support team to communicate with your company's computer system without compromising network security.

Progent's advanced service database system keeps thorough documentation for the service that Progent's clients have been provided. Progent's staff service personnel have the benefit of the records of all help rendered to each Progent customer by any Progent consultant. This history of anomalies and repairs is structured as a conveniently retrievable support database that allows Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft make available additional vast technical databases and allow quick response from manufacturers' in-house support staff with the result that Progent's online service experts are able to determine optimal solutions in the least time.

Remote technical support services provided by Progent to businesses in Edison New Jersey include:

Progent's ProSight Subscription-based Managed Services for Small and Mid-size Organizations
Progent offers a family of affordable, fixed-price managed services designed to enable small and medium-size organizations to benefit from the same advanced IT solutions used by some of the industry's leading corporations. The ProSight suite of IT management outsourcing services covers all critical aspects of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior machine learning tools to guard endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup operations and enable transparent backup and rapid recovery of vital files, apps, system images, and VMs. ProSight DPS helps your business protect against data loss resulting from equipment breakdown, natural disasters, fire, malware like ransomware, human error, malicious employees, or application glitches. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your dynamic IT network. Besides maximizing the security and reliability of your computer network, Progent's patch management services free up time for your IT staff to concentrate on more strategic projects and activities that derive maximum business value from your network. Find out more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected application and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used for this added means of authentication including a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The interview is intended to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT programs. Progent's rates for longer-term consulting tasks are set based on the level of expertise of the consultants assigned. Progent's background in these special areas of information technology enables customers to complete critical projects economically and on schedule. Progent's project-based remote engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center programs for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Call Center services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that handles all facets of online desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk consulting expertise can support you in building an efficient new Help Desk Call Center or improving your existing one, selecting or enhancing Help Desk software to handle the special requirements of your business, or adding occasional phone support personnel to supplement your in-house Help Desk resources to deal with unusually busy situations such as software transitions, mass updates, or rolling out new applications.

    Progent's Help Desk team of veteran information technology consultants gives your workers in Edison New Jersey quick access to a reliable technical support resource with extensive background offering phone help and remote repair service for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's mission is to earn the Help Desk recognition as a crucial contributor to business efficiency, and Progent's intent is to solve rather than simply record technical problems.

  • Applications Services: Training, Development, and Integration
    Progent's Applications Experts Team provides online advanced consulting expertise and education in special application fields including ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, programming, and education for popular Microsoft applications such as CRM, MS Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information concerning Progent's expertise, customization, and education offerings, go to Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud networks by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class online and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new deployment of System Center2, extend or optimize an existing one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers companies in Edison New Jersey remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services. Progent can tune Operations Manager to accommodate your environment so your computer support is proactive and automated. By uncovering possible problems before they evolve into crashes, system monitoring can head off disruptive and expensive network crises. Progent can also utilize server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft networks, or environments powered by a variety of OS platforms.
How Your Edison Business Can Contact Progent's Online Support Experts
To contact Progent about urgent remote help with Windows, Apple macOS and OS X, or Linux computer systems, visit Progent's Urgent Remote Help, call 1-800-993-9400, or see Contact Progent. For businesses and new ventures in Edison New Jersey, Progent's phone-based computer support specialists can deliver expert and affordable system help the moment your organization requires it. Over two decades of providing online repair services has led to Microsoft Partner status for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to fine tune remote connectivity tools to fix network problems rapidly while eliminating the expense and lost productivity that comes with on-premises service visits.

Even if your Edison organization works with a regular freelance consultant or maintains a full time organization that can handle typical computer issues, Progent's Microsoft certified engineers can still offer a convenient and transparent virtual expansion of your on-site resources for situations when your regular service personnel either lack the bandwidth or the experience to resolve sudden network crises or especially tough integration projects.

Features of Progent's Remote Computer Services for Edison New Jersey
Progent's phone help, Internet-based troubleshooting, network security consulting, and network administration services offer companies in Edison New Jersey the greatest leverage for your support budget. Whether you need occasional telephone help and Internet-based troubleshooting or full-time Help Desk call center support and network management, Progent's experts can deliver your business enterprise-level network support while permitting you to eliminate the cost and administration overhead of maintaining a full-service internal IT staff. Highlights of Progent's National Remote Support program include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, breadth of IT experience, refined remote support software, and understanding of corporate IT enable companies to escape the pitfalls associated with exclusive dependence on smaller consulting firms, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, in the trenches of network support, executing a broad range of technical projects for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This ensures that you get not only world-class IT skills, but also a support engineer with field-tested methods for applying computer knowledge to repair actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person visits per minute. As a result, you owe just for received services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no service activation fee and asks no monthly commitment for support services delivered during normal working hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for fast repairs so you won't be tempted to permit minor problems to fester.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Businesses who work with trusted freelance service providers or who employ in-house IT personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the only support firms to offer round-the-clock system monitoring services based on Microsoft Operations Manager. Microsoft System Center Operations Manager causes your computer support to be proactive instead of reactive. By uncovering possible issues before they result in lost productivity, network monitoring can keep your information network from painful and expensive availability disruptions.
How Does My Business Begin Receiving Remote Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Online Support.



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    Cisco offers a full array of routers that includes routers built to deliver the security, bandwidth, and reliability demanded by organizations ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

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  • Exchange Software Outsourcing Consultant Exchange 2010 Server Designer Edison-Somerset, New Jersey

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    Immediate Remote Workforce Endpoint Management Integration

    Progent can assist small and medium-size businesses to implement unified endpoint management and monitoring platforms for administering devices operated by at-home workers.

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    For advanced project management support, Progent can provide access to veteran IT professionals with years of experience in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that major projects are successfully completed on time and within budget.

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    Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

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  • Hornetsecurity Altaro 365 Total Backup Consulting Services Hornetsecurity Altaro M365 OneDrive Backup IT Services

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    Progent's consultants can help you with every aspect of Azure cloud integration including needs analysis, prerequisites assessment, solution architecture, pilot testing, implementation, automated management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can help you to configure and debug firewalls and VPN tunnels so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based services.

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  • Hyper-V Engineers Virtual Server Hyper-V Engineer
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    Progent's data center support services are designed for companies with hardware located at Internet Data Centers or data center colocation hosting sites and in need of timely on-premises help at the co-location facility plus remote help from Microsoft and Cisco Certified experts. Progent provides a full range of data center and data center and colo support services such as network architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications networking, development and installation of high availability systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and creating high-availability server and storage cluster systems.

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    ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.

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    Progent offers the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.

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    Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on experience designing and integrating cohesive, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience integrating computer networks based on Microsoft products. This background ensures you success in installing, administering, and troubleshooting IT solutions that incorporate the SBS Server package of servers and productivity software.

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    Consulting Microsoft Exchange 2010 Upgrade

    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your vital communications technologies.

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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

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    Progent provides small and mid-size companies professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security vendors such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you design a detailed security plan and select the right technologies from multiple vendors to achieve your security objectives while sticking within your spending limits.

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    Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall/VPN utilities and hardware powered by Check Point's technology to provide an economical and effective security defense for your information network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and offer a central stop for on-going technical support, administration, education, and design services.

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    Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can implement cost-effective security systems that guard a small business from modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support local, online, and mobile users sharing network resources distributed across a mix of physical datacenters and public and private clouds.

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    Microsoft LCS Server IM Configuration

    MS Office Communications Server provides IM and presence as part of a scalable, world-class solution offering advanced security, seamless compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property security. Microsoft Office Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also help you to plan and implement an efficient upgrade that will add significant strategic value to your information network

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    Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

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    24 Hour ISR 1100 Router Support

    Cisco offers an extensive array of routers that includes appliances built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    SharePoint 2019 Taxonomy IT Consultant

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive information management solution.

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    Progent provides a variety of IT support packages for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation server and IT management software platform that tracks the reliability, throughput, and safety of your network and identifies incipient problems before they can bring down your system. With Progent's affordably priced IT service programs, small businesses can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.

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    Offsite BDR Services Computer Consultants

    ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information.

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    Progent's Check Point firewall consultants can help you plan, deploy, and manage firewall solutions built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you maintain older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.

  • Windows Server 2012R2 Storage Spaces Remote Technical Support Windows Server 2012R2 Computer Consulting
  • Windows Server 2016 Hybrid Solutions Technical Support Services IT Services Windows Server 2016 Storage Spaces Direct
  • Windows Server 2016 and SCVMM Support and Setup Windows Server 2016 Hybrid Cloud Integration IT Consultant
  • Windows Virtual Desktop for Mac IT Consultants Remote Desktop Connection for Apple Mac IT Services
  • Wireless Site Survey Network Engineer Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing
  • Zero Downtime Internet Network Network Consulting Redundant Network IT Services
  • iPhone Integration Support Apple MobileMe Network Consulting
  • ransomware defense report Specialists Professional ransomware vulnerability
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  • Co-managed Service Desk On-site Support
    Shared Help Desk Ticketing Help and Support

    Progent provides several basic kinds of Help Desk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your clients convenient access to a reliable technical resource with extensive experience delivering phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to fix rather than simply record problems.


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