Immediate Online Support for Edison New Jersey Computer Systems
For organizations in Edison New Jersey, Progent provides remote support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in every state in the United States. (Check out recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified engineers to solve challenging networking problems, plus the assistance of CISSP-qualified cybersecurity consultants to handle advanced security architecture and troubleshooting jobs.
Progent's remote technical support engineers offer excellent leverage because they possess the practical background and are equipped with the sophisticated tools needed to resolve the majority of network problems quickly. This lowers immediate expenses because service calls accumulate minimal billable minutes. Online help also eliminates the cost of sending an engineer to your site. Your company saves additionally in indirect costs by minimizing or avoiding network downtime and related losses resulting from business discontinuity, disgruntled clients, idle employees, and distracted management. Progent's advanced remote consulting know-how is especially important for organizations that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an alternative.
Progent's pricing model for remote support is structured to leverage your IT service investment. Progent charges on a per-minute basis for phone assistance, so you pay only for the support that you actually get. Unlike many remote support firms, Progent imposes no startup surcharge or minimum payments. Progent's one-minute billing unit and simple model for pricing eliminate scenarios where speedy. minor fixes somehow turn into big invoices. Progent's penchant for dealing with problems quickly means you spends less cash.
Progent's Remote Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of customized tools and field-tested methodologies that promote the highest level of efficiency for online consulting and repair for information networks of any size. Progent provides secure Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology enables the experts of Progent's online support team to link to your company's environment remotely without breaching system security.
Progent's powerful service reporting application maintains thorough histories describing the service that Progent's customers have received. Progent's staff engineers have the benefit of the history of support delivered to each customer by every Progent consultant. This history of anomalies and responses is stored as a conveniently retrievable proprietary database that allows Progent's online support professionals to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft open up other massive technical databases and permit priority access to vendors' in-house support staff with the result that Progent's online service experts can come up with the best resolutions in the least time.
Remote support offered by Progent to companies in Edison New Jersey include:
Certified Microsoft Windows Experts
Progent's Microsoft-premier remote service professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can help you with a wide range of platform support services such as
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 maintenance,
MS Exchange 2019 Server deployment,
MS Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2019 planning and deployment, SharePoint Server 2016 migration and hybrid integration consulting services, Microsoft Teams consulting, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 management, and Microsoft Communications Server troubleshooting,
Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server and Project Server Online planning,
Microsoft Access Programming,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent also can deliver a broad array of cost-effective desktop support services to help your company to install, integrate, repair, and administer workstations and laptops powered by Microsoft Windows. Progent's PC desktop support services include offering Windows 10 migration support services plus System Center 2012 Configuration Manager planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune consulting to centralize the administration of your desktops and cloud-connected tablets and smartphones.
Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert credential is the premier accreditation for network infrastructure engineers, and indicates an individual's networking knowledge at the master level. Cisco-qualified CCIEs know how to deal with even the most challenging issues surrounding network infrastructure design, installation, management, compliance, and repair. Cisco qualified CCIEs work on a privileged basis with Cisco's internal support staff in analyzing problems with Cisco IOS Software network management tools and coming up with workarounds or identifying program patches. Cisco qualified CCIEs offer excellent value because their depth of expertise enables them to solve problems rapidly. In typical instances, less qualified service providers can struggle for hours or even days with identical tasks that a CCIE can resolve in minutes. Progent's Cisco CCIE certified engineers can connect to your network using sophisticated remote support tools to perform efficient, safe, and affordable analysis and remediation.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||3001 Woodbridge Avenue
Edison, NJ 08837
||Edison Network Support Services
||111 Town Square Place, Suite 1203
Jersey City, NJ 07302
||Jersey City Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||Park 80 West
Saddle Brook, NJ 07663
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||73 Market Street, 3rd Floor
Yonkers, NY 10710
||Yonkers Network Support Services
Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's top-selling selection of infrastructure devices. Cisco technology support available from Progent includes ASA Next Generation firewalls with Firepower Services configuration and troubleshooting, Cisco routers consulting, Catalyst switch support, Cisco Nexus switch consulting and support, Cisco Meraki switches configuration and management, Cisco Unified Communications Manager (CallManager) configuration and troubleshooting, Cisco Voice over IP (VoIP) phones and IP video phones support and wireless IP phones integration, Cisco Meraki wireless access point layout and configuration, Aironet APs engineering support, Cisco wireless controllers integration consulting, Cisco Security and VPN Integration expertise, and SIP and CUBE integration solutions for SIP trunks and Cisco CUBE integration expertise. Progent can also provide online and on-premises wireless site surveys to help you to fully integrate your Wi-Fi infrastructure.
CISM and CISSP Premier Network Security Experts
Progent's qualified CISM and CISSP security and compliance consultants offer a range of security services to enhance the defenses of your Microsoft Windows, Apple macOS and OS X, or Linux network against assaults or help your company to recuperate rapidly after a damaging penetration. Security solutions available from Progent include: thorough network security and compliance evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; rapid cleanup after virus and worm assaults; setting up firewalls; designing secure techniques for remote and mobile access; guarding your email system against viruses, spam and DHA attacks; and offering round-the-clock network monitoring.
Hybrid Cloud Integration Solutions
Progent can provide advanced online consulting support to help organizations of any size connect their networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid topologies that utilize local IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange,
Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
VMware Site Recovery Manager Planning and Deployment
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable runbook for recovering applications and services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a disaster recovery solution based on VMware SRM.
Progent's VMware vSphere consultants offer extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver high availability, data security, and disaster recovery. Progent can also provide advanced VMware NSX consulting from a VCDX-NV certified network architect to help your organization to build a fully virtualized Software Defined Data Center that can be provisioned or migrated in minutes and administered with a high level of automation independent of the physical components making up the basic network infrastructure.
UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux experts and Apple macOS and OS X technology specialists can provide phone-based support services to cover a broad array of information technologies including network infrastructure, email systems, system and operational security, plus UNIX/Linux and Microsoft Windows coexistence. For server economization and easy administration in networks that include Linux with Microsoft Windows, Progent offers VMware vSphere integration and Citrix support. Progent can also help with transitioning from older systems to MS Windows or Linux environments. Progent's team-oriented approach to resolving network issues enables fast escalation, if necessary, to consultants with appropriate expertise to tackle challenging situations. This expedites solutions of critical problems, minimizes network downtime, and lowers service expense.
Major Linux platforms for which Progent offers expertise include:
Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, flat-rate services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by many of the industry's top corporations. Progent's ProSight portfolio of network management outsourcing services addresses all critical areas of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, applications and VMs that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide web-based control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, enhance and debug their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so that any looming issues can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, better compliance with government and industry security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's preparedness to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup environment that meets your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.
Special Consulting Programs Available from Progent
Progent offers the services of world-class remote consulting professionals for contract information technology projects. Progent's rates for longer-term development or consulting tasks are determined according to the level of expertise of the consultants involved. Progent's background in these special areas of computer technology enables customers to execute critical initiatives within budget and on time. Progent's special online consulting solutions include:
How Your Edison Company Can Contact Progent's Remote Service Professionals
Call Center Expertise
Progent's Call Center support alternatives for businesses with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk services, and Help Desk operations consulting.
Progent's Standard Help Desk Services provide smaller organizations a comprehensive solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers help desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's Call Center consulting services can aid you in creating an efficient new Help Desk Call Center or revamping your established one, selecting or modifying Call Center software to meet the special requirements of your corporation, or providing temporary phone support personnel to supplement your internal Help Desk Call Center resources to handle demanding scenarios like software transitions, major updates, or rolling out brand new business software.
Progent's Call Center staff of veteran network consultants offers your clients in Edison New Jersey instant access to an effective support resource with extensive experience delivering phone consulting and online troubleshooting for IT systems based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Help Desk the reputation as a solid enabler of company productivity, and Progent's target is to fix rather than just document technical problems.
- Business Applications Services: Training, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group offers remote professional engineering support and training in special business application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom programming, and education for Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. For more concerning Progent's expertise, programming, and training services, go to Progent's Business Application Experts Team.
- Unified and Automated Administration of Hybrid Cloud Environments
System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.
- Remote IT Infrastructure Monitoring Support
Progent can deliver companies in Edison New Jersey online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager troubleshooting and support. Progent can configure Operations Manager for your business so your network maintenance is proactive and automated. By anticipating looming issues before they expand into full-scale emergencies, remote monitoring can minimize stressful and costly information system crises. Progent can also deploy server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft Windows systems, or systems that support a variety of operating systems.
To contact Progent about emergency online expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or see Contact Progent.
For organizations and new ventures in Edison New Jersey, Progent's phone-based network support engineers can deliver professional and economical IT support the moment your organization needs it. More than 15 years of delivering online technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to fine tune remote access technology to repair IT problems quickly while eliminating the cost and lost time associated with on-site service calls.
Even if your Edison organization works with a regular independent support technician or maintains an in-house organization that can handle day-to-day network problems, Progentís Microsoft and Cisco certified consultants can still offer a convenient and seamless remote expansion of your on-site resources for situations when your regular service personnel either don't have the availability or the expertise to handle unexpected network emergencies or especially tough integration projects.
Advantages of Progent's Network Help for Businesses in Edison New Jersey
Progent's remote network troubleshooting services allow your Edison business to enjoy the benefits of on-call, world-class IT support without the cost of maintaining a full-time IT staff. Your information system will derive added business value by being more available, efficient, and protected. Benefits to your business include:
- Seamless remote expansion of your local support resources
For most offices in Edison New Jersey, local computer support resources, whether represented by freelance consultants or an internal IT staff, can resolve the majority of network problems. However, IT crises can occur when your regular support personnel are too busy or absent, and some trouble may involve technology that is unfamiliar to your local support personnel. In these cases, Progent's on-call support professionals offer an easy, fast, and affordable solution to augment your regular resources and to transfer useful information to increase your capability to resolve future issues locally.
- Less Dependence on Freelance Consultants
For IT maintenance, smaller organizations often depend on individual freelance service providers. Although independent service people carry less overhead than larger service companies and can often charge marginally less, they are often overbooked, making it impossible to respond rapidly to urgent situations. If an independent service provider is occupied with another client, ill, on vacation, or in class, the lack of backup help may force your company to wait for assistance during an IT crisis. As your company expands, network downtime and trouble with critical software are more expensive. The budget you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers a dependable source of backup service experts to insure your IT system remains up and running.
- Build a Scalable Foundation for Smooth Growth
Companies typically start with an information system created on a shoestring budget. Lacking a scalable infrastructure, slap-dash fixes often get thrown on top of a shaky foundation. As a network grows, stability and expandability issues can hinder the success of the organization. These poorly designed systems need careful assessment, intelligent long-term planning, and extensive IT expertise to upgrade to a system infrastructure that can provide the stable foundation to meet current business demands and simplify future growth.
- Interact with Solution Providers Instead of Product Resellers
Smaller organizations need guidance and technical education to navigate through an ever more complicated maze of technology options capable of accelerating business success and improving efficiency. These companies hardly need a network consultant who is attempting to earn a commission on a specific vendor's technology. IT support and product sales can result in a situation where the proposed
solution is built around a profitable technology rather than the true needs of a client. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to match IT consulting with the real interests of customers.
How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, depth of IT expertise, fine tuned remote support tools, and familiarity with enterprise networking enable companies to escape the pitfalls associated with exclusive reliance on smaller service organizations, individual freelance consultants, or limited in-house resources.
Progent adds value by offering:
How Does My Business Begin Receiving Online Network Help from Progent?
- In-depth Knowledge of Microsoft's Full Range of Server Platforms
Progent offers world-class support for Microsoftís popular server platforms with services that include Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server planning and deployment help, Microsoft Windows Server 2008 migration, Microsoft Windows 2003 Server upgrades, Microsoft Exchange 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 Server and Exchange Server 2003 migration, plus MS SQL Server 2019 hybrid integration consulting, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 consulting support, and SQL Server 2012 management and troubleshooting.
- Value Pricing
Progent's pricing model is to bill for online support and on-site help by the minute. As a result, you pay just for delivered services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no monthly commitment for services provided during regular working hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with large invoices for fast repairs so you will not be forced to permit simple problems to stay unaddressed.
- Full Records of Delivered Services
Progent has created a comprehensive support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each staff member to each customer. The practice of documenting and organizing support records results in more efficient support and eliminates a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.
- Remote Network Monitoring with MS System Center Operations Manager
Progent is one of the few support companies to offer 24x7 network tracking services powered by MS Operations Manager. MS Operations Manager allows your computer maintenance to be proactive rather than reactive. By uncovering possible problems before they result in lost productivity, network monitoring can save your IT network from stressful and costly service losses.
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.