Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Edmonton, Alberta companies support from BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile solution.
As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
Progent locations in Edmonton Metro
BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to design, configure, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For businesses in Edmonton, Alberta who need fast and affordable help from an authorized BlackBerry support professional, Progent provides efficient remote help from a seasoned network support staff who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)
Remote support eliminates travel costs and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in areas including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can also assist your business to resolve a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by dealing with issues quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, solution design, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.