Consulting Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were once among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Edmonton, Alberta companies support from BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile solution.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration tools to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, customize mobile software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.

Onsite IT Consulting
Progent locations in Edmonton Metro

City Address Phone Link
Edmonton 10526 Jasper Ave
Edmonton, AB T5J 1Z7
Canada
+1 825 525 1955 Edmonton Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Support
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for collaborative programs such a schedules, contact lists, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange email and to instant messaging-enabled applications through Microsoft Office Live Communications Server and Lync Server 2010 integration.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier engineers can show you how to design, configure, and support BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For businesses in Edmonton, Alberta who need fast and affordable help from an authorized BlackBerry support professional, Progent provides efficient remote help from a seasoned network support staff who have provided network solutions to companies in each state in the United States. (See Progent's client testimonials.)

Remote support eliminates travel costs and enables specialists to solve problems rapidly, so you minimize lost productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in areas including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can also assist your business to resolve a wide array of problems concerning synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, Instant Messaging, PC software configuration, and Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by dealing with issues quickly, maximizes the output of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs assessment, solution design, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless solution that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and equipment meet your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified expert can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Call or Email Progent for Support from a BlackBerry-Certified Expert
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Progent's UNIX family support experts provide small and mid-size businesses and software developers support for managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience offers you an easy single source to help you build and manage a secure and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    ProSight Network Health Assessment Services

    Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the health of their IT system. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and safer Active Directory environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with information security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.

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    Online Technical Support Exchange 2019 Server

    Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging systems for businesses in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email system features compliance, fault tolerance, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telephony. Progent provides consulting and integration services for Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2000. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013.

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    24x7x365 Firesight Consulting

    Progentís Cisco-Premier technology consultants offer experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, speed and availability for information environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progentís Cisco consultants can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Consultant Rates installation and Administration

    Progent's pricing model is to charge for online service and in-person help by the minute. Consequently, you pay exclusively for delivered services. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for services delivered during regular business hours. Many support firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you won't be forced to allow minor problems to stay unaddressed.

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  • Operations Manager Support Outsourcing
    Consultants System Center MOM

    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing System Center Operations Manager solutions and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.

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    Progent imposes no startup charge and asks no monthly commitment for support services delivered during normal working hours. Progent's small granularity does away with large bills for quick solutions so you will not be forced to allow less critical problems to stay unaddressed. .

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