Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Edmonton, Alberta companies the services of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a current mobile solution.
As the sophistication of small business networks has expanded, and as the need for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, effective deployment and support of RIM BlackBerry technology has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently resort to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.
Progent's consultants can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Microsoft Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry wireless handsets, offering a centralized platform for controlling critical tasks such as device installation, updates, and retirement and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server provides a variety of security capabilities beginning with advanced encryption of information sent between a BlackBerry smartphone and BlackBerry BES Server based on AES or Triple DES. BlackBerry BES Server also permits great flexibility in adjusting degrees of protection to match the specific requirements of your network. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and activate them remotely. Examples of these over-the-air selectable security features include:
BlackBerry Enterprise Server also provides versatility in determining ways to keep mobile users from loading or running unsafe or prohibited code. Progent can assist you to select blocking processes such as:
Progent's Online BlackBerry-premier Consulting Services is Quick and Economical
For companies in Edmonton, Alberta who need fast and affordable access to an authorized BlackBerry support professional, Progent delivers effective online assistance from a veteran network support staff who have delivered network solutions to organizations in every state in the U.S. (See Progent's client testimonials.)
Online support avoids travel expense and lets engineers solve technical issues rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide professional support in fields including troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry consultants can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to define and install sensible security configurations.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, system design, roll-out strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices about options for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, phone