Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Edmonton, Alberta companies support from BlackBerry-certified experts who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies regardless of size, effective integration and maintenance of BlackBerry technology has become increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently turn to external consulting professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient online service delivery model, gives small businesses a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.

Onsite IT Consulting
Progent locations in Edmonton Metro

City Address Phone Link
Edmonton 10526 Jasper Ave
Edmonton, AB T5J 1Z7
Canada
+1 825 525 1955 Edmonton Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum security. BES Server also streamlines a wide variety of key administrative tasks that span from BlackBerry setup and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control client configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry BES Server to perform important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the overall health of your BlackBerry solution

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Edmonton, Alberta who need quick and affordable access to an authorized RIM BlackBerry support professional, Progent provides efficient remote assistance from a seasoned support team who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and lets engineers solve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert support in areas such as troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a secure, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help you to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can in addition help your company to troubleshoot a wide range of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to add and remove BlackBerry device clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs assessment, solution architecture, deployment planning and implementation, performance optimization, configuration of a high-availability environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, assist you to decide which administration model and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about alternatives for software versions, processors and mass storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Key features of Microsoft Dynamics GP accounting include a modular structure that allows you to buy just the components you need, a standards-based foundation built on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the capability to integrate data from virtually any database or desktop software into Microsoft GP, and an open design that makes it easy to develop specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP/Great Plains consultants to help you turn the advanced features of Dynamics GP business accounting software into a high-value business solution.

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    Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits a BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.

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