Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile smartphones were once one of the most successful solutions for achieving location-independent access to email, scheduling, web applications, and other critical business information. Progent offers Edmonton, Alberta businesses the expertise of BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or transition efficiently to a more popular mobile platform.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has become the norm for organizations of any size, successful deployment and maintenance of BlackBerry technology has grown more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to outside support professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize wireless applications, and ensure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.

Onsite IT Consulting
Progent locations in Edmonton Metro

City Address Phone Link
Edmonton 10526 Jasper Ave
Edmonton, AB T5J 1Z7
Canada
+1 825 525 1955 Edmonton Network Support Services


Consulting and Technical Support for BlackBerry BES Server
RIM's high-end platform for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted in transit to provide optimum data protection. BlackBerry BES Server also streamlines a broad selection of vital management jobs ranging from smartphone configuration and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Troubleshooting Support

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Update BlackBerry device software remotely
  • Control user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier engineers can also assist you to use BlackBerry Enterprise Server to perform important procedures not available with the entry-level BES Server Express. These procedures include:

  • Set up and manage BES Server's high-availability architecture using virtualization
  • Install BlackBerry smartphones wirelessly
  • Set custom administration roles
  • Monitor and analyze the integrity of your system

Progent's Online BlackBerry-certified Support is Fast and Economical
For companies in Edmonton, Alberta who require quick and affordable access to an authorized BlackBerry consultant, Progent offers effective remote assistance from a seasoned network support staff who have delivered network solutions to organizations in each state in the country. (See Progent's client testimonials.)

Remote consulting services eliminates travel costs and enables specialists to solve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in the entire range of BlackBerry solutions and can provide professional support in areas such as fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, high-availability network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist your business to troubleshoot a broad range of problems associated with synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, PC application configuration, and Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by dealing with issues quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and network requirements assessment, solution architecture, installation planning and implementation, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational objectives and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which administration approach and hardware products match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for critical workloads by offering centralized, cross-platform tracking of IT resources installed throughout local systems and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite expertise to assist businesses of all sizes to plan, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

  • Professional CISSP Certified Security Auditor Consultancy CISSP Certified Security Architect
  • Progent Management Network Engineers Progent Management Team Repair

  • Microsoft Windows 7 Upgrade Technology Consultancy Firm
    Network Design Microsoft Windows 7 Upgrade

    Progent's Microsoft certified engineers offers offsite and on-premises support services to help you to administer, support, and repair computers powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, disaster recovery, online connectivity, mobile device integration, Wi-Fi network design, and 24x7 system monitoring and alerts.

  • Progent Start-Up Business Small Business Network Consulting Group Integration Group Progent Start-Up Business
  • Redhat Linux Remote Technical Support Red Hat Linux Support and Help
  • Remote Employees Cybersecurity Support Services Offsite Workforce Cybersecurity Remote Support

  • Computer Consulting Smartphone
    802.11ax Upgrade On-site Support

    Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

  • Remote Monitoring and Reporting Engineer 24x7 Network Network Engineer
  • BlackBerry Exchange Computer Network Support Edmonton, Alberta
  • Remote Technical Support Ekahau Wi-Fi Site Debugging Ekahau Wi-Fi 6 Wireless Site Survey Computer Consultants
  • Remote Workers Assistance near me in Edmonton - Collaboration Solutions Assistance Alberta Edmonton, AB Remote Workers Consulting and Support Services near Edmonton - Collaboration Systems Consultants
  • SCDPM 2012 Backup and Recovery Remote Support SCDPM 2012 and SharePoint Online Support Services
  • SCOM 2012 IT Consultants System Center Operations Manager Network Consultant
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  • SQL 2008 Reporting Services Contract Programmer SQL Server Support and Help
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  • SQL Server 2017 Graph Specialists
    SQL Server 2017 and Excel Professional

    Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support services ranging from as-needed design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and within budget.

  • SQL Server 2016 Mobile Reports Remote Troubleshooting Microsoft SQL Server 2016 Mobile Reports Integration Support
  • SQL Server 2019 Data Mining On-site Support Support and Help SQL Server 2019 Cybersecurity

  • Network Engineer Barracuda Backup Inline Deduplication
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    Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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  • Security Team Juniper Netscreen 24x7x365 Firewall Security Security Firms
  • Service Reporting Online Support Services Service Reports On-site Technical Support
  • SharePoint Server 2013 Online Help Edmonton, Alberta SharePoint 2013 Technology Consulting Services Edmonton
  • BlackBerry Email Small Business IT Support Firm
  • Small Business Support Outsourcing Services Small Office Small Business Computer Consulting Services
  • Solaris Integration Top Solaris Professionals

  • Consulting Services ProSight Virtual Server Private Cloud Hosting
    Virtual Machine Hosting Technology Professional

    Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's production servers in an environment that gives the maximum level of dependability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that enable small and midsize companies with multi- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.

  • Sun Solaris Remote Consulting Sun Solaris Technical Consultant

  • Security Certification Checkpoint
    Emergency Trend Micro Auditor

    Progent provides small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a detailed security strategy and choose appropriate technologies from multiple vendors to support your security objectives while sticking within your spending restraints.

  • Support Outsourcing Live Communications Server Microsoft LCS Server Instant Messaging Online Help
  • Support Services CRISC Risk Identification CRISC Certified Network Consultant

  • MSP360 Desktop Backup Computer Consulting
    MSP360 Ultimate Backup Specialists

    Progent's data protection experts can help your company to create, implement and debug a backup solution based on MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits you to create a backup ecosystem with a minimum RTO and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss caused by human mistakes, computer errors, malicious insiders, and external attacks such as ransomware.

  • Technology Consulting Services Apple OS X Macintosh OS X Remote Support
  • Teleworkers Consulting - Edmonton - Endpoint Management Tools Consulting Services Edmonton Edmonton, AB Teleworkers Assistance near Edmonton - Endpoint Management Solutions Consulting and Support Services
  • Top Edmonton Teleworkers Cloud Technology Consulting Experts Alberta Remote Workforce Edmonton Expertise - Cloud Integration Solutions Expertise
  • Top Quality Catalyst Switch VLAN Consultants 24x7x365 Catalyst 9000 Switch Integration
  • Top SQL Server 2019 on Linux Technology Consulting Services SQL Server 2019 Reporting Services Specialist
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  • Windows 2003 Online Troubleshooting
    Consult Windows Server 2003

    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with designing, deploying, managing and supporting powerful information technology solutions based on Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.

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  • WatchGuard Firewall Cybersecurity Organization WatchGuard Firebox M5600 Firewall Auditing

  • Offsite Workforce VoIP Consultant
    Setup and Support At Home Workers VoIP

    Progent can assist small and medium-size businesses to set up IP voice platforms to provide their at-home employees the advantage of seamless access to the company phone system.

  • Wi-Fi RF Coverage Maps Consultant Services Wi-Fi 6 Wireless Site Survey Network Engineer
  • Windows 7 Training Online Support Services Technology Consulting Microsoft Windows 7 Evaluation
  • Windows 8.1 Storage Spaces Designers Windows 8.1 Help Desk Configuration

  • Remote Network Monitoring Consultancy
    After Hours IT Management Outsourcing Consulting

    Progent's ProSight portfolio of managed services are designed to offer businesses who have minimal in-house network support teams with low-cost help from world-class management tools and technical experts. Benefits of the ProSight catalog of managed IT services include flat-rate IT management expenses, automation of routine administrative tasks, ongoing absorption of the latest technology, graceful transition from legacy technology to modern solutions, improved alignment of computer technology with strategic objectives, guidance from seasoned IT experts, and freeing up management to focus on business issues rather than fast-evolving computer technology.

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  • Windows Server 2012 R2 IT Outsourcing Companies Edmonton, AB Remote Windows Server 2012 R2 IT Outsourcing Company Alberta

  • Service Reporting Online Support
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    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by each consultant to every customer. The practice of documenting and archiving service records results in more efficient support and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Windows Server 2012 R2 Troubleshooting 24 Hour Microsoft Experts Remote Support Windows Server 2012 R2 Storage Spaces

  • 24-Hour Consulting Hourly Price Security Consultant
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    Progent's pricing model is to charge for online service and on-site help per minute. Consequently, you are billed only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no initialization fee and requires no monthly commitment for support services delivered during normal business hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large bills for fast fixes so you won't be tempted to permit minor problems to stay unaddressed.

  • Windows Server 2012R2 Storage Spaces Support and Help Windows Server 2012 R2 Clustering Integration Services
  • Edmonton, AB 24x7 BlackBerry Enterprise Server Integration Firm
  • Windows Server 2016 Health Service Professionals Urgent Windows Server 2016 VM Load Balancing Network Engineer
  • Windows Server 2016 High Availability Network Consulting Windows Server 2016 Storage Replica Support and Setup
  • Windows Server 2019 Hyper-V Remote Support Services Windows Server 2019 Windows Defender ATP Support and Setup
  • Windows Server 2022 with Linux Consultants Windows Server 2022 with Linux Professionals
  • Windows Server Essentials Compliance Consultant Services Windows Server Essentials Consultant Services
  • BlackBerry Synchronization Integration Group Edmonton, AB
  • Windows Server Essentials Launchpad Consultancy Consultant Windows Server Essentials Hyper-V Replica
  • Wireless Specialists Windows Mobile Support and Integration
  • Work from Home Employees Assistance near Edmonton - IP Voice Technology Consulting Experts Edmonton Work at Home Employees VoIP Technology Consulting Experts Alberta
  • iPhone Citrix Integration iPhone and Office 365 integration IT Consultants
  • wireless IP phone integration Remote Consulting 24/7 wireless IP phones and Cisco Unified Communications Manager On-site Technical Support

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