For businesses of any size in Edmonton Alberta, Progent offers easy, quick, and affordable contact with Cisco CCIE-Certified engineers. CCIEs are world-class networking professionals who earn this prestigious certification by completing rigorous examinations overseen by Cisco. CCIEs can handle the most complicated problems associated with network interfacing, repair, and optimization. Progentís CCIE-qualified professionals operate directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and developing temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE has the experience to pinpoint the origin of computer network problems whether from network appliances or software.

Progent offers fast remote access to a CCIE expert so your company has the opportunity to receive timely assistance for complicated network problems that are affecting business productivity but are outside the experience of your local network support organization. Progent's CCIE-Certified support professionals can connect to your system using state-of-the-art remote connectivity utilities that allow them to perform fast and cost-effective diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide ISPs, and consequently their help is not easily accessible to smaller organizations. Progent is among the few support organizations that makes CCIEs accessible to assist small and mid-size companies. In addition, Progent offers fast contact with a CCIE by telephone so that you can receive timely support for urgent network issues that are hurting business productivity. To find out how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to online network support.

Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.

Onsite IT Consulting
Progent locations in Edmonton Metro

City Address Phone Link
Edmonton 10526 Jasper Ave
Edmonton, AB T5J 1Z7
+1 825 525 1955 Edmonton Network Support Services

Cisco's large selection of both new and vintage infrastructure devices supported by Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as security and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent consulting company, Progent has privileged access to Cisco's engineering support specialists and the latest training resources to keep at the vanguard of network technology.

Software Update Management for Cisco Network Infrastructure Appliances
Software update management is crucial and complicated process. Prompt and properly managed updating optimizes security, regulatory compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility problems, sluggish or inconsistent responsiveness, excessive downtime, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and user machines. Firmware patches can be as vital for network infrastructure appliances such as routers, firewalls, and Wi-Fi access points.

Patch Management Support for Network Infrastructure Devices

Progent offers patch management support for network infrastructure appliances from Cisco and other leading vendors

Progent has provided advanced assistance for Cisco infrastructure appliances for more than two decades and Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable option for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic information system. To learn about Progent's services for firmware update management, see Progent's software update management solutions.

To learn more information concerning Progent's online and on-premises support services for Cisco technology, choose a topic:

Additional Support Services Available from Progent
Progent can also provide a a wide array of IT services in critical areas to help companies to convert Cisco networking technology into an integrated information solution that delivers strategic value. Some of the services offered by Progent's experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 support, security compliance scanning, DBA and database development services, and part-time Chief Information Officer consulting services.

Progent can also assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By offering a convenient centralized source for network generalists and application experts, Progent can deliver timely, cost-effective, and thorough information technology solutions that match the specific requirements of businesses in Edmonton Alberta.

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    Progent's Microsoft-certified professionals have more than 10 years of background delivering messaging support for customers ranging from small offices to global corporations. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement remote and mobile email connectivity. Progentís Microsoft Exchange support services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops using Outlook and can help you integrate Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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  • IT Consulting Network Performance Troubleshooting
    ProSight Automatic Network Mapping Technical Support Services

    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require critical updates, or isolating performance problems.

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  • Troubleshooting Exchange 2013 Outlook Web App 24 Hour Online Consulting Exchange 2013 Compliance
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  • Sun Solaris Network Security Test
    Solaris Technology Consulting

    If your company operates a Solaris network or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a broad range of security topics such as security administration practices, security design and models, access management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the basic skills and worldwide standards of knowledge that information security managers are required to possess. These certification give executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer world-class security management and engineering services.

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  • Wi-Fi RF Coverage Maps Remote Support Configuration Wireless LAN Site Survey
  • Windows 2003 Consultants 24/7/365 Windows 2003 Setup and Support

  • ISA 2004 Standard Edition Server Remote Support
    Help and Support Microsoft ISA Server

    Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security solutions for information systems with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your IT security requirements without restricting your productivity.

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  • application Testing Lab Consultancy Network Testing Lab Engineers
  • wireless IP phones and Cisco Unified Communications Manager Specialist 24x7 wireless VoIP phone and Aironet APs Professional
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  • IT Services for Network Service Providers Remote Support Services
    IT Services for Network Service Firms IT Services

    Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless extension of your IT consulting staff.

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