Overview of Progent's Ransomware Negotiation Services in Edmonton
Ransomware Protection ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Reaching an optimum settlement is a complex activity that requires a combination of real-word experience, IT skills and business savvy. It also calls for close co-operation with the victim's IT team and the cyber insurance carrier, if there is one. Because the top goal of the ransomware target is fast recovery, it is critical to deploy response teams that work effectively, concurrently, and with intimate collaboration. Progent offers the scope of technical knowledge and the deep bench of experts to supplement your network support team and restore your network environment quickly and affordably.

Support available from Progent's ransomware settlement negotiation experts include:

  • Establishing the type of ransomware involved in the attack
  • Identifying and communicating with the hacker persona
  • Assessing the recovery risk
  • Validating the hacker's decryption tool
  • Deciding on an acceptable settlement amount with the ransomware victim and the cyber insurance carrier
  • Establishing a settlement amount and schedule with the threat actor
  • Checking compliance with anti-money laundering laws
  • Carrying out the crypto-currency payment to the hacker
  • Acquiring, learning, and using the TA's decryption utility
  • If needed, contacting the threat actor for technical help with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware team can help with:
  • Quarantining affected endpoints to arrest the progress of the attack
  • Making digital copies of each breached device and data store in order to perform forensics without interfering with restoration
  • Adding anti-virus protection to all clean endpoints
  • Recovering data from offline backups or unscathed endpoints
  • Building a pristine environment
  • Remapping and connecting datastores to reflect exactly their pre-encryption state
After the decryption tool has been mastered, Progent can help you to recover machines and software services to their original state. Progent can also assist you to perform a complete forensics analysis and create a report to share with the insurance provider. This report identifies cybersecurity gaps that must be fixed and suggests actions that should be performed to counter future ransomware attacks.

Exfiltration Ransoms
Beyond demanding payment for a decryption tool, current variants of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often try to steal (or "exfiltrate") information. TAs are then able to require an extra payment for not posting this information or selling it. Sadly, there is no way to prove that stolen data have been totally erased by the hacker. In fact, in numerous instances the TA has limited say over where the information ends up. Paying an exfiltration ransom does not free you from the need for engaging the guidance of legal counsel, performing an inventory of data were stolen, and performing the mandated notifications to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This breadth of expertise allows Progent to identify and integrate the surviving pieces of your IT environment following a ransomware assault and rebuild them rapidly into a functioning network. Progent has collaborated with top cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent about Crypto-Ransomware Settlement Expertise in Edmonton
To contact with Progent about ransomware settlement services in Edmonton, phone Progent at 800-462-8800 or go to Contact Progent.



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    In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training classes tailored to address your specific requirements. Progent's consultants also can show you how to integrate and support a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.

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    Progent provides small organizations two specially designed security inventory scanning packages that provide, at a preset price, remotely administered scans of your security profile which are evaluated by professional security specialists who assess the data collected by the remote scan, deliver objective evaluations of your current network security, and offer recommendations for enhancements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality assessments of your IT network's vulnerability to assault.

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    Computer Service Providers Microsoft Mac and Linux Desktop

    Progent can deliver a wide array of economical remote and on-premises consulting services to assist your business to deploy, administer, and troubleshoot workstations and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.

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  • SCCM Application Management Engineer
    Network Engineer SCCM and Windows Server

    System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network resources, guards against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist you with any aspect of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid networks.

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    Progent's experienced ransomware recovery experts can assist you to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky.

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  • Urgent Computer Consulting Windows Server 2012 R2 Storage Spaces 24-7 Windows Server 2012 R2 Data Deduplication Online Support Services
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  • Online Support Office 365 Excel Integration
    Office 365 OneNote Integration Remote Technical Support

    Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid solutions that transparently combine local and cloud-based products and services.

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    Open Now Data Center Computer Consulting

    Progent's data center IT services are designed for businesses with hardware housed at Internet Data Centers or data center co-location hosting sites and requiring timely in-person service at the colo facility plus off-site support from Microsoft and Cisco Premier experts. Progent provides a complete array of data center and IDC and co-location consulting services such as system architecture evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering systems.

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  • Windows Server 2008 Active Directory Remote Technical Support Windows Server 2008 BranchCache Consultants
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  • CIO On-site Technical Support
    CIO Specialists

    Progent can provide the temporary assistance of a veteran Chief Information Officer to offer strategic direction to assist your company select and maintain IT solutions to match your present needs and that can serve as a solid basis for your growth. Progent's part-time CIO consulting services provide economic leverage to companies trying to optimize the impact of their IT expenditures but who are without the budget or hesitant to take on one more executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to offer unbiased advice as well as expert technical help for creating information systems that fit the special needs of your organization.

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  • Microsoft Experts Integration SharePoint
    SharePoint Server Integration Services

    Progent's Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for intelligently connecting people, teams and data. SharePoint Server provides a common location for your employees or customers to connect to, manage, distribute and interact with useful information, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint solution or migrate to the latest release of SharePoint.

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  • Deploying Phase: Implementation Consulting
    Developing Phase: Pilots Network Design and Consulting

    In conducting IT projects for corporate customers, Progent follows a phased methodology based on specified milestones in order to meet financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All phases are recorded to provide a detailed summary of technical services delivered and to help in ongoing network support.

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