Overview of Progent's Ransomware Negotiation Services in Edmonton
Ransomware Defense and Recovery ExpertsProgent has experience negotiating ransomware settlements with hackers. Reaching an optimum settlement is a complicated exercise that requires a mix of field experience, IT knowledge and business savvy. It also requires close co-operation with the victim's IT team and the cyber insurance carrier, if any. Because the number one priority of the ransomware victim is operational continuity, it is vital to deploy recovery teams that work efficiently, concurrently, and in close communication. Progent offers the scope of IT knowledge and the deep bench of experts to supplement your IT staff and restore your network environment quickly and economically.

Services offered by Progent's ransomware negotiation experts include:

  • Determining the kind of ransomware used in the attack
  • identifying and contacting the hacker
  • Assessing the likelihood of recovery
  • Verifying the hacker's decryption tool
  • Determining a settlement range with the victim and the cyber insurance provider
  • Negotiating a settlement and timeline with the threat actor
  • Verifying compliance with anti-money laundering sanctions
  • Overseeing the crypto-currency payment to the TA
  • Receiving, reviewing, and operating the threat actor's decryption mechanism
  • If needed, contacting the threat actor for technical assistance with the decryptor tool
Concurrent with the ransom negotiations, Progent's ransomware staff can help with:
  • Isolating affected endpoints to arrest the spread of the assault
  • Creating digital copies of every infected server and endpoint and data store to allow forensics in parallel with recovery
  • Installing anti-virus agents to all virus-free endpoints
  • Recovering data from air-gapped backups or uncompromised machines
  • Building a pristine recovery environment
  • Remapping and reconnecting datastores to reflect exactly their pre-encryption condition
After the decryption utility has been mastered, Progent can assist you to recover computers and software services to their original state. Progent can also assist you to conduct a full forensic review and create a report to share with the insurance carrier. This report helps you to understand cybersecurity vulnerabilities that must be eliminated and suggests actions to be performed to combat subsequent ransomware assaults.

Settling Exfiltration Ransoms
Beyond extorting money for a decryption tool, modern strains of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor often try to steal (or "exfiltrate") information. TAs are then able to demand a separate ransom for not publishing this information or selling it. Sadly, there exists no method to be certain that stolen files have been completely deleted by the TA. In fact, in numerous instances the TA has little control about who can access the stolen files. Settling an exfiltration ransom does not eliminate the necessity of seeking the advice of privacy attorneys, performing an investigation into which data were stolen, and performing the necessary alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and on-premises network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers guidance in financial and ERP applications. This broad array of skills allows Progent to salvage and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them quickly into a viable system. Progent has worked with top insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Edmonton
To get in touch with Progent about crypto-ransomware settlement services in Edmonton, call Progent at 800-462-8800 or go to Contact Progent.



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    SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to network users, lessening the complexity of designing, integrating, administering, and using enterprise data and analytical applications in environments ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

  • System Center 2016 and Operations Management Suite Information Technology Consulting System Center 2016 and SQL Server Support Services
  • Systems Management Server 2003 Support Services Microsoft SMS Server Computer Consultant
  • Tandberg T3 Telepresence Consulting Polycom Telepresence Consultant

  • Infor SyteLine CloudSuite ERP Services
    Infor SyteLine CloudSuite Shop Floor Control Consulting

    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing, distribution and service companies to manage complicated supply chains and streamline critical processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from occasional guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and DBA services.

  • Technology Consulting Windows Server 2012R2 Storage Spaces 24x7x365 Windows Server 2012R2 upgrade Specialists
  • Teleworker Solutions Setup and Support On-site Technical Support Helpdesk for Remote Workforce
  • Edmonton MongoLock Ransomware Negotiation Services Edmonton
  • Top Quality Consultants ISA Server ISA 2004 Integration Services
  • Emergency Edmonton Maze Ransomware Settlement Help Edmonton, AB
  • Top Quality Consulting Services Windows Application Management Virtual Application Delivery Consultant Services
  • Top Quality Extended Help Desk Online Consulting Virtual Support Desk Support and Setup

  • Microsoft Exchange 2000 Support and Help
    24 Hour Exchange 2000 Server Setup and Support

    Progent is among the most experienced network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange Server 2000 for common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.

  • Top Sun Solaris Online Support Services UNIX Consulting Services
  • Ubiquiti UniFi Wave 2 WiFi access point Engineers 24-Hour Consult Ubiquiti UniFi WiFi access point
  • Edmonton Edmonton Ryuk Crypto-Ransomware Settlement Negotiation Supportn
  • Upgrade Consultant Exchange 2000 Upgrade Exchange Server 2000 Upgrade Onsite Technical Support
  • Upgrade Consultant Solaris Solaris to Windows Upgrade Consultant

  • On-site Support PowerPivot for SharePoint
    SQL Server Management Studio IT Consultant

    Progent offers the expertise of Microsoft-certified engineers as well as experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and certified data security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.

  • VoIP Computer Consulting Microsoft IM Infrastructure Technology Consulting Services

  • UNIX with Windows Technical Support
    Windows, UNIX, Solaris On-site Technical Support

    If your business network combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your operating systems to run side by side for easy administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX and Microsoft Windows integration support services include network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network help and repair, in-person technical support, and Help Desk outsourcing.

  • Windows 10 Migration Network Support Company Windows 10 Installation Technology Consulting
  • Windows 10 Provisioning Remote Consulting Engineer Windows 10 Cortana
  • Windows 2008 Server Computer Network Consulting company Edmonton Small Business Networking Windows 2019 Server Edmonton, AB
  • Windows 7 Online Troubleshooting Microsoft Windows 7 Professional
  • Windows Applications on Apple Mac Computer Consultant 24x7 Engineer VirtualPC for Apple Mac
  • Windows Cluster Information Technology Consulting High Availability Server Clustering Remote Support Services
  • Windows Server 2008 R2 Support Services Microsoft Experts Windows Server 2008 Security Engineer

  • Online Help Colocation
    Emergency Enterprise Active Directory System Consulting Services

    For large businesses, Progent can leverage internal network support groups by offering extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent local supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location network environments based on Enterprise Windows. Progent can provide on-site consultants and technicians to help with a campus relocation or branch move, or a network designer to help with setting up or using an Internet Data Center or co-location site.

  • Windows Server 2019 High Availability Remote Technical Support Windows Server 2019 migration Network Consultant
  • Windows, UNIX, Solaris Consultant Services Windows and Solaris Remote Support

  • Offsite Automated Backup Services Specialist
    Cloud Backup Security Consulting

    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical files, apps and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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  • Zero Trust Cybersecurity Computer Consulting Network Consultant Duo MFA and Single Sign-on
  • iPhone backup Configuration iPhone Wi-Fi Technical Consultant
  • ransomware business recovery Specialists Urgent ransomware virus recovery Professional

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