Cybersecurity and Information Assurance Consulting
Edmonton Enterprise IT Systems
To get immediate online assistance with network security issues, businesses in Edmonton Alberta can find expert support by contacting Progent's security professionals. Progent's remote service staff is available to provide fast and low-cost help with security emergencies that are impacting the viability of your network. Progent's security consultants are certified to provide help for systems based on Windows, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad array of services addresses firewall configuration, email filtering and encryption, secure system design, and disaster recovery preparedness. Progent's support staff has earned the world's top security accreditations including Certified Information Security Manager and Information System Security Architecture Professional (ISSAP).
Progent offers online security assistance on a by-the-minute model without minimum call duration and without additional charges for sign-up or off-hour support. By charging per minute and by providing top-level support, Progent's pricing structure keeps expenses low and eliminates scenarios where quick solutions turn into major bills.
Our System Has Been Attacked: What Do We Do Now?
If your network is currently faced with a network security emergency, go to Progent's Urgent Online Technical Help to learn how to get immediate assistance. Progent has a team of veteran cybersecurity specialists who offer online and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future attacks.
For businesses that have prepared beforehand for being hacked, the step-by-step incident response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security attack.
Introduction to Progent's Security Expertise
Managing network protection and planning for restoring vital information and systems following a security breach requires an on-going program that entails a variety of technologies and procedures. Progent's certified security professionals can support your organization at all levels in your efforts to safeguard your information network, from security evaluation to creating a complete security strategy. Key technologies supported by Progent's experts include Security Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Attacks.
Planning and Building Protected Networks
Any business should develop a thoroughly thought out security plan that incorporates both proactive and responsive activity. The proactive strategy is a collection of precautions that helps to reduce vulnerabilities. The reactive strategy specifies procedures to help IT personnel to evaluate the damage caused by a breach, remediate the damage, document the experience, and restore network functions as soon as feasible. Progent can show you how to design security into your business processes. Progent can set up scanning software, create and build a secure computer infrastructure, and propose processes and policies to enhance the protection of your computing environment. Progent's security experts are available to help you to set up a firewall, design safe online and mobile access to email and data, and install an efficient VPN.
If you are looking for an affordable way for jobbing out your network security administration, Progent's Round-the-clock Monitoring Packages feature continual remote server monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that are compliant with government security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
Data Recovery and Security Forensics
Progent offers skill in restoring systems and devices that have been hacked, are suspect, or have ceased to function as a result of a security breach. Progent can help determine the damage resulting from the attack, return your company to ordinary business operations, and retrieve data lost owing to the assault. Progent's certified engineers can also oversee a comprehensive failure analysis by examining activity logs and using a variety of advanced forensics tools. Progent's background with security issues minimizes your off-air time and allows Progent to propose efficient strategies to avoid or mitigate future attacks.
Ransomware Cleanup and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the skills to reconstruct an environment damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky. To learn more, see ransomware removal and restoration services.
Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) employees typically use their personal devices and usually work in a poorly secured physical area. This increases their susceptibility to malware threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of policies built on best practices. Progent's veteran group of telecommuter support consultants can assist you to design, configure and manage a compliant security solution that guards vital IT assets in environments that include remote workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your ever-evolving IT network. Besides optimizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Read more about Progent's patch management support services.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a selection of offerings that provide backup-as-a-service. All ProSight DPS products manage and track your data backup operations and allow transparent backup and fast restoration of vital files, applications, system images, plus VMs. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural calamities, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software glitches. Managed services available in the ProSight ProSight Data Protection portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are requested to verify who you are on a device that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be used for this added means of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several verification devices. To find out more about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you�re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's certified security consultants offer world-class consulting support in vital areas of computer security including:
Vulnerability Evaluation and Compliance Testing
Progent provides experience with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard for conducting a set of automatic network scans to reveal possible security gaps. Progent has broad experience with scanning tools and can help you to analyze audit results and respond appropriately. Progent's certified security consultants also provide web application validation and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major industry security standards including FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless equipment plus portable devices. Find out additional details about Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth consulting support for Cisco's entire range of protection and VPN products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Learn more information concerning Cisco Security, VPN and Wireless Help.
Other Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a wide range of protection solutions available from Microsoft and Cisco, Progent can provide organizations of any size top-level support for solutions from other major firewall and Virtual Private Network vendors. Progent's engineers offer:
- Check Point Software Technologies Ltd Expertise
- WatchGuard Technologies Engineering Services
- Juniper/NetScreen Configuration Help
- SonicWall Consulting
- Symantec Help
Stealth penetration checking is a vital method for allowing organizations to determine how exposed their IT systems are to real-world threats by testing how thoroughly corporate security processes and mechanisms hold up to authorized but unpublicized intrusion attempts instigated by veteran security engineers utilizing the latest hacking methods. Read more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager defines the fundamental skills and international benchmarks of performance that information technology security managers are expected to master. It offers executive management the confidence that those who have been awarded their certification possess the experience and knowledge to offer effective security management and engineering support. Progent can provide a CISM-certified expert to help your organization in critical security disciplines such as data protection governance, risk management, information protection program management, and crisis handling support.
Find out the details about Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Support Expertise
Progent's CISSP experts are cybersecurity specialists who have been awarded CISSP accreditation through verified professional work, extensive study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity management practices, security architecture and models, connection permission systems, applications development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.
Learn additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Certified cybersecurity consultants have been awarded ISSAP certification following thorough testing and significant experience. field experience with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all phases of architecture security.
Read additional information about Progent's ISSAP Accredited Protected IT Infrastructure Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to follow current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend practical security solutions that balance your operational goals with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Support Services
The CISA accreditation is a recognized achievement that signifies expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive test overseen by the ISACA professional group. Progent can provide the expertise of a CISA-Premier security audit consultant trained to help businesses in the fields of information systems audit process, IT administration, network assets and infrastructure planned useful life, IT service delivery, protecting data resources, and business continuity planning.
Learn additional information about Progent's Certified Information Systems Auditor Professional Services.
CRISC Network Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's skills to design, deploy, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is a good fit the support available from Progent's CISA-Certified consultants for impartially auditing your IT management mechanisms and also with the services of Progent's CISM-certified consultants for implementing security policies.
Learn additional information about Progent's CRISC IT Risk Mitigation Consulting.
GIAC Professional Services
Global Information Assurance Certification was established in 1999 to validate the skill of IT security experts. GIAC's goal is to verify that a certified security consultant has the knowledge needed to deliver support in key categories of network, information, and program security. GIAC accreditations are recognized by businesses and institutions around the world including United States National Security Agency. Progent offers the assistance of GIAC certified security engineers for all of the network security capabilities addressed within GIAC accreditation topics such as assessing perimeters, incident handling, intrusion detection, web-based application security, and SIEM solutions.
Find out more information about Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Help
If your company is located in Edmonton Alberta and you need computer security engineering help, phone Progent at
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
VPN Integration
Online Support Cisco RADIUS Security
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products aimed at preventing data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Small Business IT Consulting Group Microsoft Mac and Linux Desktop
Microsoft and Apple Mac Desktop Computer Consulting Company
Progent offers a broad range of affordable services to help you to deploy, configure, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for single machines or laptops or work with your business to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also supply engineers and technicians to assist your company to prepare for and implement an office move or consolidation organized to cause the least possible interruption to your business.
Biggest Cisco Prime Infrastructure Technical Support Services
Aironet 3700 Access Point Support Outsourcing
Progent's certified wireless consultants can help organizations of all sizes to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the performance, coverage, density, scale, security and manageability needed for seamless access between wireless and wired networks. Progent can provide efficient online and onsite support for both legacy and current 802.11ac Aironet wireless access points and Progent can help you design and maintain deployments of indoor and outdoor/industrial Aironet APs.
Server patch management Engineers
Internet of Things patch management Technology Professional
File summary_Prosight-Patch-Management-Consultants.asp does not exist
Network Health Audit Engineer
ProSight Network Health Check Professionals
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include easier management, improved compliance with information security regulations, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and increased uptime.
Programmer Dynamics NAV MRP
Dynamics 365 NAV Design and Installation
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations, capacity planning, purchasing, sales, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help company to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, on-premises, or hybrid deployment model.
Lync Server 2013 disaster recovery Technology Professional
After Hours Lync Server 2013 Reverse Proxy Server Consultancy
Lync 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN telephony enabled for a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your present and future goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent offers expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Citrix XenDesktop desktop virtualization Professional
Help and Support Citrix XenDesktop VDI
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that improves the business value of your information network; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; upgrade your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to follow best practices to manage your XenDesktop solution efficiently.
Microsoft Certified From Home Job
Recruit Network Consultant Openings
Progent is seeking a range of full-time employees such as motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCDP or CCIE certification; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data protection, and virtual servers. Progent is also looking for desktop support experts, off-site troubleshooting professionals, and CISSP or CISM certified security consultants. We are also looking for veteran managers and administrators who can perform effectively in Progent's dynamic, virtual office environment. Progent works with freelance professionals who have specialized expertise and hands-on experience in crucial information technology topics beyond our primary service focus. Our Experts Group employs independent consultants who offer advice and development services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Sun, or offer expert help in technologies like telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants premier by Progent cooperate with Progent's full-time consultants to deliver comprehensive IT services for small company networks.
SCCM 2016 Device Management Online Help
Computer Engineer SCCM 2016 Software Inventory
Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows safe self service, and offers a single control mechanism for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
CCIE Expert Certified Small Business Management
Small Business Technical Support Firms
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to show clients economical ways to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's network consultants can show you how to enhance your network's e-mail architecture, protection, reliability, performance, and system administration.
Engineer Lync Server 2013 Persistent Chat
Specialists Lync Server 2013 conference bridges
Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your environment and can assist you to design and execute an installation of Lync Server 2010 that consolidates the management of Instant Messaging and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition help your company to perform a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to improve the team-computing capabilities of Microsoft Office programs, and provide training and ongoing support for Lync and other Microsoft platforms.
Les Kent has a 35-year history of successful network integration, business administration, sales, and operations. He has demonstrated a knack for creating elegant IT solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.
Anti-Spam Support and Integration
Help and Support Postini
E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small companies world-class protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and virus protection services that ward off email assaults before they can breech the network firewall. Perimeter Manager also allows administrators track and control their email systems, irrespective of server vendor, hardware technology, or data center location.
MS Certified IT Training Online Help
Information Transfer Consultant Services
Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their comfort zone, Progent is able to focus on offering high-value skills where Progent has little competition. Small companies who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Call Desk Outsourcing Services Network Consultants
Service Desk Management Support Help and Support
Progent's Microsoft and Cisco certified experts provide several service programs to help medium-size and large organizations create an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help companies analyze the various top level Help Desk software packages available and decide which packages might be too expensive, lack critical features, or align badly with your company's business goals. Progent also provides temporary staffing for businesses who need to reinforce their internal Help Desk team for occasional tasks or to fill in for vacationing or incapacitated personnel.
Service Desk Support Online Technical Support
Service Desk Support Network Engineer
Progent offers several basic types of Call Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers instant access to a dependable technical resource with extensive experience providing phone support and remote access repair for networks powered by Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to business performance. Progent's target is to resolve and not merely record problems.
24/7/365 Configuration Microsoft 365 iPhone Integration
Technical Support Office 365 Skype for Business Integration
Microsoft 365, previously branded Office 365, is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 programs and cloud services are available in an array of subscription plans targeted at customers from students and home offices to enterprises. Progent can provide fast and affordable remote access to consultants with expertise in Microsoft, macOS, iOS, and Android technology. Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid solutions that seamlessly combine local and cloud resources.
24x7 Support Onsite Technical Support
MCSE Expert Certified Professional Phone Support
For mid-size businesses looking for IT consulting services, Progent can deliver a variety of options including local service, on-line assistance, phone-based Help Desk, 24x7 support with automatic system monitoring, temporary staffing, site relocation support, application programming, and expert consultation. For medium-size businesses in California or other areas covered by Progent's onsite consultants, Progent provides expert in-person help for fixing technical problems rapidly and affordably.
802.11ac Wi-Fi Network Computer Consultant
802.11ac Wi-Fi Network Consulting Services
Progent can help you design, configure, manage, and troubleshoot a viable Wireless LAN infrastructure, recommend sensible technology, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough 802.11x network security strategy that is well aligned with the security plan for your entire corporate network.
On-site Support iPhone VPN
iPhone and Office 365 integration Support and Setup
Progent can provide affordable online consulting to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your information system.
Microsoft Consulting Contractor
Network Professional Freelancing Jobs
Progent is seeking to find staff-level, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco accredited network engineers who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security credentials; and advanced system architecture consultants with experience in mobile access, wireless networking, service continuity, workplace recovery, data preservation, and VMware. Progent also seeks employees who can work on Progent's staff of desktop support specialists and remote support experts. In addition, Progent is looking for experienced administrators who can operate productively in Progent's fast-paced, virtual office environment.
Consult Fault Tolerant Inter-office Network
Fault Tolerant Branch office Network Computer Engineer
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small companies create fault tolerant Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
Slackware Linux Consultants
Fedora Linux Technical Support Services
If your company is developing UNIX or Linux applications in an environment that includes MS Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an economical way for managing an information network that features excellent availability, security, and performance. Progent's Linux developer assistance offerings feature comprehensive network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, network monitoring services, and Helpdesk support.
Engineers Radvision XT5000
Telepresence IT Consultants
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the leading telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing environment that protects your investment and maximizes the strategic value of your information system. Progent also offers the services of infrastructure consultants able to help companies of any size to build and maintain a communications network that delivers the performance, reliability, protection, and scalability you need to support your video conferencing/telepresence environment.
Microsoft Certified Partner Monitoring and Reporting Online Support
Comprehensive Event Management Computer Consultants
Progent offers a selection of network service packages for small organizations. These IT outsourcing and server monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and system management product that monitors the reliability, performance, and security of your information system and identifies potential problems before they can disrupt your network. With Progent's affordably priced IT support programs, small organizations can select a basic co-sourcing package built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Windows 2012 Technical Support Services
Technology Consulting Services Windows 2003 Server
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with practical expertise and in-depth knowledge in planning and integrating seamless, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s IT services can help you with designing, deploying, administering, and supporting Windows Server solutions that increase the business value of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Consulting Services Check Point 26000 Firewalls
IT Services Check Point Ransomware Protection
Progent's Check Point Software consultants can show you how to select and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point's security platform to provide an economical and efficient security defense for your information network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a single stop for on-going technical support, administration, education, and design expertise.
24 Hour GIAC Certified Information Assurance Network Consultants
Security Information and Event Management Professional
Global Information Assurance Certification was founded in 1999 to certify the skill of network security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the network security services addressed within GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Windows 11 Upgrade Consultancy
Engineer Windows 11 Upgrade
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services for Windows 11 such as cloud integration, mobile device management, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk support services.
Citrix Lab Manager Consulting
Citrix Essentials Consulting Services
Progent's Citrix-certified experts can assist you to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, uptime, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and support and simplifying management processes.
Small Office IT Outsourcing
Small Office IT Consulting
For small companies considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Microsoft Project Online Consulting
Top Microsoft CRM Onsite Technical Support
Progent's team of application experts offer in-depth consulting, software programming, deployment assistance, and webinar training for popular applications covering vital areas including ERP and MRP, financials, business analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting support online, Progent can help small businesses throughout the U.S. to save the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of consulting support.
SharePoint 2016 Authentication On-site Technical Support
SharePoint 2016 Taxonomy Technical Support
Progent's Microsoft-certified consultants offer affordable remote and onsite consulting expertise, application development, and technical support support for organizations of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Configuration Smartphone
Microsoft Activesync Support and Help
Progent’s consultants offer expertise in multiple technologies related to mobile connectivity such as system topology, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified consultants can save your business work and money by applying their wireless experience to show you how to choose and configure mobile networking technologies that fit the needs of your company. Progent can also optimize your IT architecture so that wireless handhelds work better.
wireless IP phones and Aironet APs Consulting Services
5500 Wireless Controller Information Technology Consulting
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft LCS Server Instant Messaging Consultants
Microsoft LCS Server Instant Messaging Support Services
MS Communications Server provides IM and Real Presence in a scalable, world-class package offering enhanced protection, seamless compatibility with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved operational efficiencies, enhanced worker output, and stronger IP protection. MS Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can help you to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and implement a smooth upgrade that will add business value to your information network
Building to Building Wireless Case Studies
Proxim Wireless Example Application
Progent delivered a wireless networking environment that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided immunity to local interference.
Job Contract Cisco Consulting
Open Positions Independent Linux Contractor
Progent's Experts Group provides support in key technologies such as Apple OS networking and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, management information analyst, and project management services; Custom applications design and integration; Web site, eCommerce, EDI, and client portal design and integration; DBM support and performance help; Business intelligence expertise; and Telecom systems support.
24x7 Microsoft Operations Manager Technology Consulting Services
MOM 2007 Online Support
Progent provides a selection of IT support packages for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem solving capabilities of Operations Manager 2007, a state-of-the-art network and system management software platform that tracks the availability, throughput, and security of your network and identifies potential troubles before they can bring down your network. With Progent's economically priced network support packages, small organizations can select a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Linux Technical Support
Redhat Linux Online Help
Progent's Linux consulting experts provide small businesses and developers help with administering and supporting Linux systems that operate with Microsoft-powered technology. Progent can give your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide array of expertise offers you an easy one-stop source to help you create and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Security Audit Services
24/7 CISA Certified Security Audit Consulting
The CISA credential is a recognized achievement that signifies mastery in IS security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates pass a comprehensive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to help businesses in the areas of IS audit process, information technology governance, systems and architecture lifecycle, IT service delivery, protection of data resources, and disaster recovery planning.
ISA 2004 Server Engineer
Urgent Microsoft ISA Server Online Troubleshooting
Progent’s Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert design and integration of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
MOM 2005 Case Study
Microsoft Operations Manager Example Application
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent can now ward off system problems before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small business networks enterprise-class reliability, security and performance.
Network Engineers Contractor Job
Network Engineering Work From Home Job
If you are a network consultant with system support experience, teaming with Progent and working for our clients will expand your skills through collaboration with our team of motivated, world-class consulting experts. Progent's concentration on offering IT consulting and technical help to small companies will give you the chance to work closely with business leaders and contribute tangibly to the success of dynamic organizations. In addition, Our virtual office environment provides the most advanced technology for remote support and wireless connectivity to help you to deliver speedy fixes when you take on mission-critical problems.
Select Topic: