Security and Compliance and Information Assurance Expertise
Edmonton Business Computer Network Environments
For immediate remote assistance with data security problems, companies in Edmonton Alberta have access to world-class expertise by contacting Progent's security professionals. Progent's online service consultants are ready to provide effective and low-cost help with security problems that threaten the productivity of your network. Progent's accredited security engineers are certified to provide help for systems powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for vital cybersecurity and recovery solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-site backup. Progent's wide selection of consulting services encompasses firewall configuration, email filtering and encryption, secure network design, and business continuity planning. Progent's support team has been awarded the world's top security accreditations including Certified Information Systems Auditor and Information System Security Architecture Professional.
Progent offers remote security support on a per-minute basis with no minimum call duration and no extra fees for sign-up or off-hour support. By charging per minute and by providing top-level support, Progent's pricing model keeps costs low and avoids situations where simple fixes entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel may be slower to become aware of a break-in and are less able to organize a quick and coordinated response. The more lateral progress ransomware is able to achieve inside a victim's network, the more time it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to carry out the time-critical first steps in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses to identify and isolate breached devices and protect undamaged resources from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
In case your network is currently experiencing a network security emergency other than ransomware, refer to Progent's Emergency Online Technical Support to see how to receive fast assistance. Progent has a pool of seasoned cybersecurity specialists who can provide online and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future exploits.
For businesses who have prepared carefully for being hacked, the formal post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security penetration.
Overview of Security Support Services
Coordinating network security as well as planning for recovering vital information and functions following an attack demands an on-going process involving a variety of technologies and processes. Progent's security professionals can support your organization at any level in your efforts to protect your information system, from security audits to designing a comprehensive security program. Important technologies supported by Progent's security engineers include Planning and Implementation, Information Restoration and Security Failure Analysis, and Outsourced Protection from Email-Borne Attacks.
Planning and Implementing Secure Networks
Any organization ought to have a thoroughly considered security plan that includes both proactive and responsive activity. The pre-attack plan is a set of steps that works to minimize vulnerabilities. The reactive plan defines activities to help security staff to inventory the losses caused by an attack, repair the damage, record the event, and restore business activity as soon as possible. Progent can show you how to design protection into your business processes. Progent can install scanning utilities, define and execute a safe IT architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security professionals are available to help you to configure a firewall, design safe online and mobile access to e-mail and information, and configure an effective VPN.
If your company is interested in an economical way for jobbing out your security management, Progent's Round-the-clock Monitoring Options include automated remote server tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that are compliant with regulatory data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
Data Recovery and Security Forensics
Progent has expertise in restoring networks and devices that have been hacked, are in question, or have stopped working because of a security breakdown. Progent can help evaluate the losses resulting from the breach, restore normal business operations, and retrieve information compromised owing to the assault. Progent's security engineers can also oversee a thorough failure analysis by examining event logs and using a variety of advanced forensics tools. Progent's background with security problems minimizes your business disruption and permits Progent to recommend efficient ways to avoid or contain new attacks.
Ransomware Removal and Restoration Consulting
Progent can provide the services of experienced ransomware recovery experts with the skills to restore an information system victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware removal and restoration consulting.
Work-from-Home (WFH) Security Solutions
Work-from-Home employees commonly use their personal devices and often work in a unsecured physical space. This situation multiplies their susceptibility to malware attacks and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of security policies based on leading practices. Progent's seasoned group of telecommuter support consultants can help you to design, configure and manage a compliant security solution that guards critical IT assets in networks that incorporate an at-home workforce.
Patch Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information system. In addition to optimizing the protection and functionality of your IT environment, Progent's software/firmware update management services allow your IT staff to focus on line-of-business projects and tasks that derive maximum business value from your network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management stack that features computer learning software and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to protect endpoints against modern cyberthreats including ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response tool activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware emergency. For additional information, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Stealth Penetration Security Testing Services
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security professionals can run thorough intrusion tests without the knowledge of your company's internal IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event history monitoring are correctly set up and consistently monitored. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware. Get additional information about Progent's Stealth PEN Testing Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight line of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a selection of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and allow non-disruptive backup and rapid recovery of important files, applications, images, plus virtual machines. ProSight DPS lets you protect against data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, human mistakes, malicious employees, or application glitches. Managed backup services in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected online account and give your password you are asked to confirm who you are via a unit that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. For details about Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains and warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified security engineers offer world-class support in vital facets of IT protection including:
Security Vulnerability Audits and Compliance Testing
Progent provides expertise with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system tests to uncover possible security holes. Progent has broad experience with these and similar tools and can help you to understand audit results and respond efficiently. Progent's security consultants also offer web software validation and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with major global security specifications including FISMA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including stationary wireless appliances plus portable handsets. Learn additional information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide in-depth technical services for Cisco's complete range of security and Virtual Private Network (VPN) products including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst family switches. Find out more information about Cisco Protection, VPN and Wireless Consulting.
Other Firewall and VPN Solutions
In addition to supporting a wide range of protection technologies available from Microsoft and Cisco, Progent offers companies of all sizes expert support for products from other major firewall and Virtual Private Network vendors. Progent's engineers can provide:
- Check Point Software Technologies Support
- WatchGuard Technical Assistance
- Juniper Networks Configuration Help
- SonicWall Inc. Expertise
- Symantec Corp Technical Assistance
CISM identifies the core skills and international standards of performance that information security managers are required to achieve. CISM offers executive management the confidence that those who have earned their accreditation have the experience and knowledge to offer efficient security administration and consulting support. Progent can offer a CISM-certified expert to assist your enterprise in key security disciplines including data security governance, vulnerability assessment, information protection process management, and crisis handling support.
Read more details concerning Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP experts are cybersecurity engineers who have been awarded CISSP accreditation as a result of verified professional work, extensive study, and formal testing. CISSP qualification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration practices, security design and test systems, access permission methodology, applications development security, business processes security, hardware security, cryptography, communications, network security, and business continuity planning.
Read additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Premier security experts have been awarded ISSAP status after thorough testing and substantial experience. field experience with information security architecture. ISSAP consultants have comprehensive understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.
Find out additional details about Progent's ISSAP Accredited Secure System Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, create cohesive system designs that include compliant security features for all key system functions, develop efficient design strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic security models that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents expertise in IS security auditing. Certified by ANSI, the CISA credential has candidates pass an extensive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit consultant trained to help businesses in the areas of IS audit process, IT administration, network assets and infrastructure lifecycle, IT service delivery, safeguarding information resources, and business continuity planning.
Get more details concerning Progent's Certified Information Systems Auditor Professional Services.
CRISC-certified Risk Management Experts
The CRISC certification program was established by ISACA to verify an IT professional's ability to plan, deploy, and support information system controls to reduce risk. Progent offers the services of a CRISC-certified engineer to assist you to create and carry out a workplace continuity strategy based on industry best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's risk management expertise is a good fit the support available from Progent's CISA-Certified security engineers for objectively evaluating your IS control mechanisms and with the expertise of Progent's CISM-certified experts for defining security policies and procedures.
Find out more information about Progent's CRISC-certified Network Risk Mitigation Services.
GIAC Support Services
GIAC was established in 1999 to validate the knowledge of network security engineers. GIAC's mission is to verify that an accredited professional has the skills needed to deliver support in vital categories of system, information, and application program security. GIAC certifications are acknowledged by businesses and institutions throughout the world including United States National Security Agency. Progent can provide the support of certified consultants for all of the network security disciplines covered within GIAC certification programs including auditing perimeters, security incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Find out additional details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Consulting Services
If your business is located in Edmonton Alberta and you want network security support services, call Progent at
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
Integration Support Solaris
Sun Solaris Help and Support
If your company network combines Sun Solaris technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your operating systems to coexist for easy administration, transparent information exchange, high dependability, enhanced throughput, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence assistance services include IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical help and repair, on-site technical support, and Helpdesk support.
Catalyst 9162 Access Point Consultant
Catalyst Wireless AP Support and Integration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft GP/Great Plains Technical Support
Microsoft Dynamics GP ERP Remote Support
Microsoft Dynamics GP/Great Plains allows you to expand and control your company more efficiently by delivering easy access to decision-driving information and a rapid ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the presence of your company, manage your accounting, automate financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you derive all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Catalyst 9130AX Access Point Professionals
Largest Catalyst Wi-Fi 6 AP Placement Support Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Exchange 2019 and Outlook Online Technical Support
Exchange 2019 Edge Transport Server Computer Consultants
Progent can assist your organization in any facet of your upgrade to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook clients.
Consulting Private Cloud Integration
ProSight Virtual Server Private Cloud Hosting Consultant Services
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete information technology outsourcing solution that improves network availability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller company can have each of its software platforms and key business application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine configured and maintained by Progent's computer service experts.
SQL Server Capacity Planning Development Company
Developer Microsoft T-SQL
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to information workers, reducing the difficulty of creating, deploying, administering, and using company data and database programs on platforms ranging from handheld devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Consulting Linux Online
Consultant Services Linux Online
Progent offers nationwide online help and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft Windows products. Remote network consulting offers optimum return for your information technology dollar by extending client productivity and shortening the hours billed for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult system problems.
MCSE Expert Certified Remote Technical Support SCCM 2016 Reporting
SCCM 2016 MAM On-site Technical Support
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables secure self service, and offers a single point of control for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist you with any facet of planning, installing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Specialists SQL Server 2012 Migration
Urgent SQL Server 2012 Migration IT Consulting
Progent can provide the support of certified consultants as well as seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Comprehensive Event Management Online Technical Support
Urgent Operations Manager Professionals
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and troubleshooting SCOM environments and offer companies of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.
Microsoft Certified Partner Server Monitoring Engineer
Consultant Services Monitoring and Reporting
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of protection that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical services created to assist you to detect and fix a an array of network issues before they get big enough to hurt your business.
Windows 8.1 Client Hyper-V Computer Network Support Company
Microsoft Windows 8.1 Upgrade Network Support Group
Progent's engineers can deliver a range of network consulting services to help companies of any size to deploy, administer, and support environments that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can help design and configure testing labs to assess Windows 8.1 and plan and implement Windows 8.1 deployment projects based on industry best practices.
Online Troubleshooting Microsoft Exchange 2016 Migration Planning
Exchange 2016 Upgrade Planning Computer Consulting
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Internet Access Consulting
Top Ranked ADSL2+ Engineer
Progent can provide the affordable support of remote Internet connectivity consultants to assist your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business requirements. Support services available from Progent's engineers include evaluation of your current bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a seamless switchover to a new ISP and/or service plan. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Award Winning Antispam Setup and Support
Largest Support and Setup Antispam
E-Mail Guard by Postini offers constantly updated spam and virus filtering, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service firm. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and antivirus aggregation offering. Progent's expert e-mail security consultants can help you devise an email protection plan that includes antispam and virus defense technologies and processes.
Emergency Hornetsecurity Altaro VM Backup Network Engineer
Engineer Altaro VM Backup Immutable Cloud Storage
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to help you to plan, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Engineer Dynamics GP/Great Plains
Dynamics GP Online Help
Progent can show you how to prepare and implement a smooth migration to Dynamics GP/Great Plains so that you retain your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
24x7 SCVMM 2016 Storage QoS Consultant Services
System Center 2016 Virtual Machine Manager Network Consulting
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is designed to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from older releases of Virtual Machine Manager, design workflows for creating and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere support.
Immediate Macintosh Applications Train
InDesign Education
Progent's Apple Mac consultants can promote the creative aspect of Mac environments by providing help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Online Support Services iPad
Support and Integration Apple OS X and macOS
Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or migrating to iCloud services. For computer networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, integrating and maintaining a network environment that is reliable, safe, fast and aligned with your organization's business goals.
Data Protection Manager 2016 and Exchange On-site Technical Support
Data Protection Manager 2016 Storage Pools IT Services
System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for critical workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, deploy, manage, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional expertise to resolve challenging issues or provide comprehensive project management services to help you finish your SCDPM 2016 initiative on time and on budget.
Award Winning ransomware preparedness evaluation Professionals
Urgent LockBit ransomware protection and recovery Consultant Services
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information about your existing security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business requirements.
Amazon MWS integration training Design
Amazon MWS integration Engineer
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Barracuda Backup Disaster Recovery Integration
Barracuda Backup Disaster Recovery Computer Consulting
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to design, integrate, manage and repair a BDR solution based on Barracuda Backup.
Technology Professional ProSight Email Security Gateway
Consulting Services Email Virus Fingerprint
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Urgent Designer Microsoft Azure AD configuration
Urgent Microsoft Azure hybrid cloud integration Consultant
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and ensure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.
SentinelOne Singularity Control Integration Consulting
SentinelOne Extended Detection and Response Consult
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Datacenter Monitoring Configuration
SCOM Resource Pools Remote Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems detected by SCOM 2012.
Emergency Problem Escalation Through Teamwork Technical Support Outsource
Small Office IT Consultants Access to External Support Databases
Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, at the front lines of IT service, executing a broad range of IT tasks for an extensive array of businesses. Every Progent consultant shares a refined set of individual best practices that are combined into company-wide leading practices training that Progent instills in its consulting team. This means that you get not just world-class technical skills, but also a support engineer with proven approaches for using computer knowledge to fix real-world network problems efficiently.
Hornetsecurity Altaro VM Backup Local Support
Top Ranked Hornetsecurity Altaro VM Backup Integration Network Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Hornetsecurity Altaro VM Backup and Hyper-V Configuration
Altaro VM Backup Immutable Cloud Storage Technical Support
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to help you to plan, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
After Hours Outsourcing IT Support Consultant Rates
Network Repair Service Consultant Hourly Rate
Progent's pricing policy is to bill for phone support and on-premises visits by the minute. As a result, you are charged exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in regions where Progent offers in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no retainer for services provided during normal working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be tempted to permit less critical problems to fester.
After Hours Citrix and Microsoft Hyper-V Support and Help
Citrix Essentials Services
Progent's Citrix consultants can assist your organization to assess the potential business value of the various editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and simplifying management tasks.
Microsoft 365 Management Support Services
Online Support Microsoft 365 OneNote Integration
Progent can help you to evaluate the many subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.
ProSight Data Protection Services ECHO BDR Solutions Computer Consulting
ProSight Data Protection Services ECHO BDR Solutions IT Services
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Exchange Server 2003 Upgrade Technology Consulting
Exchange 2003 Server Upgrade Consultant
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2003 support, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Desktop Technology Small Business Network Support
Desktop Integration Firm
Progent can provide a variety of economical online and on-premises consulting services to help you to configure, administer, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Virtual Server Hyper-V Support and Help
Information Technology Consulting MS Hyper-V Virtual Server
Progent's network consultants can help you analyze the possible benefits of Hyper-V-powered virtualization for your business, conduct test implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network and server infrastructure for smooth operation with virtual server technology, assist you in moving to Windows Server 2008 and configuring Hyper-V, train your network management staff to monitor and manage Hyper-V, offer expert consulting help for improving the protection of your virtual servers, design and test business continuity processes that optimize system uptime, and provide continuing consulting and technical support including low-cost remote repair and turn-key Help Desk services.
Secure Juniper SRX100 Router
Juniper SRX220 Router IT Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
CCIE Expert Certified Meraki MR52 Access Point Information Technology Consulting
Professionals Meraki Access Point Management
Progent's Meraki wireless AP experts offer remote and onsite support services to help businesses of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their location or computing device.
Small Business WAP571 IT Consulting
Small Business WAPs Remote Technical Support
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Windows, UNIX, Solaris Technology Consulting
UNIX with Windows Online Support Services
Progent's UNIX family support services provide small companies and software developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Altaro VM Backup with Azure On-site Support
Top Quality On-site Support Altaro VM Backup Scheduling
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to design, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
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