Security and Compliance and Information Assurance Consulting
Edmonton Enterprise and Small Business Information Network Infrastructure
To get fast remote assistance with network security problems, companies in Edmonton Alberta can find high-level support from Progent's certified security engineers. Progent's remote support consultants are available to offer efficient and economical help with security problems that are impacting the viability of your IT network. Progent's security engineers are premier to support environments based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide world-class guidance for vital security and recovery solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's wide selection of consulting services encompasses firewall technology, email security, secure system design, and business continuity preparedness. Progent's support staff has been awarded the world's most advanced security credentials including GIAC (Global Information Assurance Certification) and CISSP.
Progent provides remote security support on a per-minute basis without minimum times and no extra fees for setup or after hours service. By charging per minute and by delivering world-class expertise, Progent's pricing model keeps costs under control and avoids scenarios where simple fixes turn into big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support staff may be slower to become aware of a break-in and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to manage within a victim's system, the more time it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first steps in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can assist you to locate and quarantine infected devices and protect undamaged assets from being penetrated. If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Can We Do Now?
In case your business is now experiencing a security emergency other than ransomware, visit Progent's Emergency Remote Computer Help to learn how to get fast assistance. Progent maintains a pool of seasoned cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future attacks.
For organizations that have planned beforehand for being hacked, the formal post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a serious security incident.
Overview of Progent's Security Services
Coordinating computer protection and preparedness for restoring critical data and functions after a security breach requires an on-going effort involving a variety of tools and procedures. Progent's security professionals can help your organization at all levels in your efforts to secure your information network, from security audits to creating a complete security strategy. Key areas supported by Progent's security consultants include Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Protection from E-mail-Based Threats.
Planning and Implementing Secure Networks
Any company ought to have a thoroughly considered security strategy that includes both proactive and reactive steps. The proactive plan is a set of steps that works to reduce security gaps. The reactive strategy defines procedures to assist security staff to inventory the losses resulting from an attack, remediate the damage, record the event, and revive network functions as quickly as feasible. Progent can advise you how to design security into your company operations. Progent can configure auditing utilities, define and execute a safe network architecture, and recommend processes and policies to maximize the protection of your computing environment. Progent's security professionals are ready to assist you to set up a firewall, deploy protected remote connectivity to email and data, and configure an efficient VPN.
If your company is looking for an affordable way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature automated online system tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that comply with government security standards. (Find out about Progent's Microsoft 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Restoration and Security Forensics
Progent offers skill in restoring systems and computers that have been hacked, are in question, or have failed following a security breakdown. Progent can show you how to assess the damage caused by the breach, restore ordinary business operations, and retrieve information compromised owing to the attack. Progent's certified specialists can also oversee a comprehensive failure analysis by going over event logs and using other advanced forensics techniques. Progent's background with security problems minimizes your off-air time and permits Progent to suggest efficient measures to avoid or contain future attacks.
Ransomware Removal and Recovery Services
Progent can provide the help of proven ransomware recovery experts with the knowledge to rebuild an environment victimized by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware removal and restoration consulting.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home staff members commonly utilize their own devices and often work in a poorly secured physical space. This increases their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned team of Work-from-home solutions consultants can help your business to design, implement and manage an effective cybersecurity solution that guards vital information assets in environments that incorporate remote workers and hybrid workers.
Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information system. In addition to optimizing the protection and reliability of your computer network, Progent's patch management services permit your IT team to focus on more strategic projects and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management stack that includes AI software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to protect endpoints against modern threats such as ransomware, known and new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the initial EDR response software deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, automated testing of your internal and perimeter network so you can identify, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can exploit them. NodeZero pentests can strategically deploy decoys called tripwires like bogus files or credentials to detect whether your system is under attack along key attack paths. Tripwires generate sufficient information to make it possible to take action promptly with your SIEM workflows before an assailant can compromise your environment. Progent can provide the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network so you can evaluate your current security profile. Progent can also help you to harden your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and delivers optimum protection for on-prem, cloud-based, and perimeter IT assets. To learn additional information about Progent's threat analysis services based on on NodeZero's penetration test platform, refer to Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is a key component of any comprehensive network security plan. Progent's security experts can perform extensive penetration tests without the awareness of your company's in-house network support staff. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident alerts and event log analysis are correctly configured and actively observed. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, missing patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth PEN Evaluation Services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup/restore product companies to produce ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and track your backup operations and allow transparent backup and rapid restoration of important files/folders, applications, system images, and virtual machines. ProSight DPS lets you recover from data loss resulting from hardware failures, natural calamities, fire, malware like ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured online account and give your password you are requested to verify your identity via a unit that only you have and that uses a separate network channel. A wide range of devices can be utilized as this added form of authentication including a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple validation devices. For more information about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains and warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's veteran consultants can provide unique consulting support in vital facets of computer protection such as:
Vulnerability Audits and Security Compliance Assessment
Progent provides experience with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive network tests to uncover potential security gaps. Progent has extensive skills with these and similar utilities and can help your company to analyze audit reports and respond efficiently. Progent's security consultants also provide web software testing and can conduct expert assessments of enterprise-wide security to assess your organization's compliance with major worldwide security specifications including FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as mobile devices. Learn additional information concerning Progent's Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class consulting expertise for Cisco's entire family of security and VPN technologies including PIX Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Get the details about Cisco Security, Virtual Private Network and Aironet Wireless Help.
Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a wide array of security solutions available from Microsoft and Cisco, Progent offers organizations of all sizes expert support for solutions from other major firewall and Virtual Private Network vendors. Progent's engineers offer:
- Palo Alto Networks PA-Series Firewalls Expertise
- Check Point Software Technologies Ltd Expertise
- Barracuda CloudGen Firewall Consultants
- WatchGuard Engineering Services
- Juniper/NetScreen Deployment and Support
- SonicWall Inc. Consulting
- Fortinet FortiGate Firewall Configuration Help
- Symantec Corp Technical Assistance
Certified Information Security Manager (CISM) defines the fundamental skills and worldwide benchmarks of service that computer security professionals are expected to achieve. It offers business management the assurance that consultants who have earned their CISM possess the background and knowledge to offer efficient security management and consulting support. Progent can offer a CISM expert to assist your organization in critical security areas including data protection governance, risk management, information protection process control, and incident handling management.
Find out the details concerning Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are security engineers who have been awarded CISSP accreditation through demonstrated professional work, extensive study, and formal testing. CISSP Certification indicates mastery of an international standard for IT security. ANSI has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include security administration procedures, security design and test systems, access control methodology, applications development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Read more details about Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity experts are specialists who have been awarded ISSAP accreditation following thorough examination and significant hands-on work with information security design. ISSAP consultants have in-depth knowledge of access management systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Read the details about Progent's ISSAP Certified Protected Network Architecture Consulting Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant security features for all key system functions, develop efficient configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
CISA Security Auditor Consulting Expertise
The Certified Information Systems Auditor credential is a prestigious qualification that indicates mastery in network security auditing. Certified by ANSI, the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit consultant able to help companies in the areas of information systems audit services, information technology governance, systems and infrastructure lifecycle, information technology support, protecting information assets, and disaster recovery preparedness.
Find out additional details concerning Progent's Certified Information Systems Auditor Consulting Services.
CRISC Network Risk Mitigation Experts
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, deploy, and support information system controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and carry out a workplace continuity plan based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation services are a good fit the support provided by Progent's CISA-Certified consultants for impartially evaluating your IS management mechanisms and with the expertise of Progent's CISM support professionals for defining company-wide security policies and procedures.
Find out additional information concerning Progent's CRISC Network Risk Management Support.
GIAC Support Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security engineers. GIAC's goal is to make sure that an accredited security consultant has the knowledge appropriate to provide support in critical categories of system, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations all over the world including U.S. National Security Agency (NSA). Progent can provide the help of certified professionals for any of the network security services addressed under GIAC certification topics such as assessing security systems, incident handling, traffic analysis, web services security, and SIEM solutions.
Read additional information concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Expertise
If your organization is located in Edmonton Alberta and you're looking for cybersecurity engineering help, telephone Progent at
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
Top Quality VBScript programming Professional
Business Software Developer Firms
For help writing, improving, or troubleshooting business aplications for Windows, Linux, or the Web, Progent's expert team of program developers, database architects, and project managers can make sure you get the job completed on schedule and within budget. Progent's experienced software programmers offer affordable and efficient online help for projects as simple as writing Vidual Basic macros for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server or Oracle.
OS X Technical Support Consultants
OS X Technical Support Consultants
Progent provides national online technical support and consulting services for companies that run Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services including desktop support, migration to the most recent edition of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or moving to iCloud services. Remote IT help offers maximum leverage for your information technology budget by protecting user productivity and limiting the hours billed for network repair services. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network experts and CISA premier security professionals to help you with the most challenging network problems.
ProSight Reporting Infrastructure Management IT Consultant
ProSight Reporting ConnectWise Automate Computer Consultant
ProSight Reporting is a growing family of real-time reporting tools created to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Engineers ransomware cryptoworm recovery
Emergency Conti ransomware recovery Consulting
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
After Hours Aten IP9001 Consultants
Consultants Remote Server Management Cards
Remote server management cards offer network administrators complete control of a server without the requirement for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Microsoft Expert SQL Server 2022 Enterprise Professional
Microsoft Expert SQL Server 2022 SSAS Onsite Technical Support
Progent's Microsoft-certified SQL Server 2022 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2022 and can deliver rapid remote or on-premises access to experts in solution design and integration, application development, database administration, and network security.
24 Hour IT Consultants Exchange SE Data Loss Prevention
Expert Microsoft Certified Exchange SE and Outlook Support Outsourcing
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 as a host for Exchange; planning HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Emergency Ryuk ransomware protection Consulting
Specialists Sodinokibi ransomware recovery
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Amazon Marketplace Web Service Developer
Amazon Marketplace Web Service programming Design Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Mac Networking Technical Consultant
Consultants macOS Lion Networking
Progent's Mac support consultants can help you with a wide range of network infrastructure issues such as network architecture, off-site and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For company networks built solely on Mac OS X or for systems that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the complexity of designing, configuring, and supporting a network architecture that is reliable, safe, productive and supportive of your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Network Management outsourcing consultants IT Consulting
IT Management Outsourcing Consult
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain minimal internal IT administration and support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, automation of common management processes, ongoing absorption of the latest technology, graceful migration from legacy systems to current solutions, improved alignment of information technology with business objectives, access to veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing network technology.
ProSight Data Protection Services ECHO Consulting
ProSight ECHO Managed Cloud Backup Services Remote Technical Support
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, apps and VMs that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your critical data.
Largest SharePoint Server farm Design Remote Technical Support
SharePoint 2016 Management Remote Consulting
Progent's Microsoft-certified consultants offer affordable online and onsite expertise, application development, and debugging services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Remote PC and Smartphone Network Consultants
Information Technology Consultant Remote Desktop
Progent's remote access and wireless synchronization specialists can help your business to design and deploy secure access solutions for remote desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, allowing you to optimize the efficiency of your off-site workers.
IT Services Meraki Switch Topology
Meraki Switches Online Support Services
Cisco's Meraki family of access and distribution switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to design and implement an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
IT Consulting Firm Indiana
Kansas Computer Specialist
Progent's Technical Response Center offers national extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours telephone support and remote direct computer access to isolate and resolve network problems rapidly and economically. The scope of technical experience available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent problems, the TRC endeavors to respond to your request for support within one hour.
Developer Firm ASP
Microsoft Certified Programming Firms Data Mart
If you want to update your corporate web site, build internal webs for purposes such as HR or employee training, establish a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you design and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Exchange 2013 OWA IT Services
Information Technology Consulting Exchange 2013 In-Place Hold
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange Server 2013.
Ubiquiti UniFi WLAN Consultants
Ubiquiti UAP-AC WiFi access point Engineer
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and cameras. Progent offers the expertise of seasoned wireless professionals who can help your organization to assess the value of UniFi technology for your environment and assist you to plan, install, manage, and maintain your UniFi ecosystem.
SCCM Computer Outsourcing Consultants
Security Consulting Firm Intune Mobile Device Managemnet
Progent's network consultants can help your company to streamline desktop PC update and patch management by delivering support for management solutions like Configuration Manager, Systems Management Server, and Windows Server Update Services.
Internal Security Inventory Consultant Services
Wireless Security Scan Specialist
Progent has put together two ultra-affordable service packages designed to allow small businesses to receive an objective network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive test of your network from beyond your firewalled perimeter to uncover possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from an authorized computer inside your company firewall to uncover the risk to inside assaults. The two security inventory services are configured and run from a secured remote site.
NetApp MetroCluster Switchover Professionals
24/7 MetroCluster Management Consult
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to provide rapid, zero data loss disaster recovery (DR) between datacenters located up to 300km apart from each other. Progent's team of veteran IT consultants can help you to plan, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and government requirements.
24-Hour Instruction Microsoft PowerPoint for Mac
Mac Education
Progent can provide onsite training designed for individuals who want to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online classes for macOS and Mac OS X application software.
Cloud Backup Security and Compliance Engineer
ProSight DPS ECHO Hybrid Cloud Backup Services Support and Setup
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.
Microsoft Windows 2003 Consulting
Windows 2003 On-site Support
Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and maintenance services include network planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Windows Server 2019 Storage Spaces Direct Technology Consulting Services
Microsoft Windows Server 2019 Online Help
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Microsoft 365 IDFix Computer Engineer
Microsoft 365 and iOS Computer Consulting
Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated Exchange infrastructure to lower hardware costs and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your organizations to assess the potential advantages of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement an efficient move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
wi-fi controller Online Technical Support
5500 Wireless Controller Support Services
Cisco's {Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller technology.
Cloud Network Infrastructure Management Server Administration
Cisco Meraki Network Management Tools Information Technology Consulting
Progent's Cisco-Certified network consultants can help you to run Cisco's management tools alongside a selection of powerful third-party products to create a comprehensive network management solution in order to keep your environment operating smoothly, conserve expensive resources, protect your data, recover rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and economically as your business grows.
Windows 7 Specialist
Windows 7 Migration Computer Network Companies
Progent's certified consultants offers offsite and on-premises consulting expertise to assist your company to manage, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote connectivity, mobile device management, Wi-Fi network design, and 24x7 system monitoring.
Windows 11 Migration Computer Consultancy Companies
Consultant Windows 11
Progent's Microsoft-certified Windows 11 consultants can provide an array of services to support Windows 11 such as cloud solutions, mobile device management, telecommuter access, security and compliance, centralized deployment, and Call Center support.
Microsoft Intune Migration IT Consulting
Security Patch Management IT Consultants
Progent's Microsoft-certified Intune consultants can help your organization to assess the business case for adopting Intune for administering your web-facing mobile devices including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist you to define security policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your network, install Intune across your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Microsoft Intune deployment.
ProSight Reporting SentinelOne Remote Network Monitoring Network Consultant
ProSight Reporting Remote Infrastructure Management Network Engineer
ProSight Reporting is an expanding family of in-depth reporting utilities created to integrate with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Windows 11 Migration Technical Support Firm
Immediate Consulting Microsoft Windows 11 Snap Layouts
Progent's Microsoft-certified Windows 11 experts can provide a range of services for Windows 11 such as cloud and hybrid solutions, mobile management, at-home workforce access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
wireless IP phones and Cisco Unified Communications Manager Consulting
wireless VoIP phone and Aironet APs Support Services
Cisco's wireless IP phones are industrial-grade wireless devices intended for workers who are mobile within office, warehouse, health-care or other environments where IT management wants user endpoints that offer more control, security and ruggedness than is possible with the BYOD style of workplace communications. Integration of Cisco's wireless IP phones usually demands that IT teams set up and fine tune numerous key pieces of your Wi-Fi infrastructure such as APs, switches, wireless LAN controllers, and call management tools. Progent's certified experts offer remote and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
ProSight Email Zero Hour Protection Consultants
Specialists ProSight Email Guard Content Filtering
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Branch Offices Computer Consulting
Sales Office Consultant
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that need IT help with the responsiveness common to with small companies but which offers effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise has a remote office situated anywhere in or any area served by Progent's consultants, Progent can offer a wide array of on-premises and remote network consulting services and system design assistance.
Shared Help Desk Ticketing Outsourcing
Shared Service Desk Technology Consulting
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Offsite Employees Infrastructure Outsourcing
Work from Home Network Infrastructure Network Engineer
Progent can help small and medium-size businesses to plan, configure and debug the infrastructure required for a remote workforce.
Cybersecurity Bulletins Information systems Security Outsourcing
Critical Security Bulletins Protecting
This page contains the latest updates on security threats, patches, and leading practices. Call or email Progent if your organization needs help defending your system against the latest IT security threats.
Outsourcing NinjaOne RMM and Progent NOC Server Management
NinjaOne RMM Remote Server Monitoring Online Help
A cornerstone of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a cutting-edge RMM platform which facilitates automated alerting and streamlined incident response.
Consulting NetDocuments and Android
NetDocuments Security Professional
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent can provide remote guidance from NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or debug a document management system (DMS) environment based on NetDocs.
Cisco and Microsoft Certified Experts Symantec Backup Exec Professional
vSphere Data Protection, Engineers
Progent can provide economical online support from consultants skilled in a wide array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can provide consulting support for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to design, upgrade, or troubleshoot data backup systems for a variety of environments such as on-premises, remote, cloud, or hybrid.
Top Ranked OS X Troubleshooting Services
Top Rated Engineer Mac Remote
Progent provides national online help and troubleshooting services for businesses who run macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft products. Progent's consultants can provide Mac clients a variety of IT services including desktop support, migration to the latest edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad integration and management, or migrating to iCloud. Remote technical support provides maximum return for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your site. In most of situations your network issues can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security specialists to assist you with the most challenging system issues.
Microsoft Exchange Integration
Microsoft Exchange 2010 Consulting Services
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining email systems for companies in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers protection, service continuity, easy access for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also assist small or medium companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
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