Edmonton Ransomware Defense and Cleanup Services

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware requires time to work its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to manage within a victim's system, the more time it will require to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist organizations in the Edmonton area to identify and isolate breached devices and protect undamaged assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Edmonton
Current variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible system restores. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and effectively throws the IT system back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom fee in exchange for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an extra payment in exchange for not posting this data on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can pose a big problem according to the nature of the downloaded data.

The restoration process subsequent to ransomware breach has several distinct phases, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the necessary skill sets.

• Containment: This urgent first step requires arresting the lateral progress of ransomware across your network. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of cutting off infected endpoints from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
• Operational continuity: This covers bringing back the IT system to a minimal useful level of capability with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery process. Progent understands the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to get essential resources back online as quickly as possible.
• Data restoration: The effort required to recover data impacted by a ransomware assault varies according to the condition of the systems, how many files are encrypted, and what restore methods are needed. Ransomware assaults can destroy key databases which, if not gracefully closed, might need to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical platforms depend on SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users.
• Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the benefits of the same AV technology deployed by some of the world's largest corporations including Walmart, Visa, and Salesforce. By providing real-time malware blocking, classification, mitigation, recovery and analysis in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if any. Activities include establishing the kind of ransomware used in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and schedule with the TA; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; creating a pristine environment; mapping and reconnecting datastores to match exactly their pre-attack state; and restoring computers and software services.
• Forensic analysis: This activity involves uncovering the ransomware assault's storyline throughout the network from beginning to end. This history of the way a ransomware attack travelled through the network assists your IT staff to assess the impact and highlights weaknesses in rules or work habits that need to be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect changes. Forensics is typically assigned a high priority by the insurance carrier. Because forensics can be time consuming, it is essential that other key activities like operational continuity are executed concurrently. Progent has an extensive roster of information technology and security experts with the skills needed to carry out the work of containment, business continuity, and data restoration without interfering with forensics.

Contact Progent for Ransomware System Recovery Consulting in Edmonton
For ransomware recovery consulting services in the Edmonton metro area, call Progent at 800-462-8800 or see Contact Progent.