Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may be slower to become aware of a breach and are less able to organize a rapid and forceful defense. The more lateral movement ransomware is able to manage within a target's network, the longer it takes to recover core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist organizations in the Edmonton area to locate and isolate infected servers and endpoints and protect clean assets from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Edmonton
Modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any accessible system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, demand a ransom payment in exchange for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to exfiltrate files and TAs require an extra payment in exchange for not publishing this information or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a big issue according to the nature of the stolen data.

The recovery work after a ransomware attack has a number of distinct phases, the majority of which can proceed in parallel if the response team has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent first response requires arresting the sideways progress of ransomware across your IT system. The longer a ransomware assault is allowed to run unrestricted, the longer and more expensive the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes consist of cutting off affected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a basic useful degree of capability with the shortest possible delay. This process is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This project also demands the widest array of technical abilities that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and line-of-business apps, network topology, and safe endpoint access management. Progent's recovery team uses state-of-the-art collaboration tools to organize the complex restoration effort. Progent appreciates the importance of working quickly, tirelessly, and in unison with a customer's management and network support group to prioritize activity and to get vital services back online as quickly as feasible.
  • Data recovery: The effort required to recover files impacted by a ransomware assault varies according to the state of the systems, how many files are affected, and which recovery methods are needed. Ransomware assaults can destroy key databases which, if not properly closed, may have to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected during the assault.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the identical anti-virus tools implemented by many of the world's biggest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, detection, containment, recovery and analysis in one integrated platform, Progent's ProSight ASM lowers TCO, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the victim and the insurance carrier, if any. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption utility; debugging decryption problems; creating a pristine environment; remapping and connecting drives to reflect precisely their pre-attack state; and recovering computers and software services.
  • Forensic analysis: This activity involves uncovering the ransomware attack's progress across the network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps your IT staff to evaluate the damage and highlights gaps in security policies or processes that need to be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensic analysis is typically given a high priority by the insurance carrier. Because forensic analysis can take time, it is vital that other important recovery processes like operational resumption are performed concurrently. Progent has an extensive team of information technology and data security professionals with the skills required to perform activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided online and onsite network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded advanced certifications in core technologies including Cisco networking, VMware virtualization, and major Linux distros. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning applications. This breadth of expertise gives Progent the ability to identify and integrate the surviving pieces of your network after a ransomware attack and rebuild them quickly into an operational network. Progent has worked with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting in Edmonton
For ransomware system recovery consulting in the Edmonton area, phone Progent at 800-462-8800 or see Contact Progent.



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    Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Remote Workforce Consulting Services near me in Edmonton - Cloud Integration Technology Expertise Edmonton Edmonton Edmonton Telecommuters Cloud Technology Consulting Experts

  • Azure and Cisco AnyConnect Professionals
    Engineer Azure integration

    Progent can help small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and make sure you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.

  • SCCM 2012 Asset Inventory Remote Consulting SCCM 2012 Upgrade Engineer
  • SCCM 2012 Intune Integration Remote Support SCCM 2012 Application Deployment Professionals
  • SCDPM 2012 Security Consulting Services SCDPM 2012 Cloud Backup Setup and Support

  • Network Design and Consulting Cisco Planning
    Information Technology Consulting Firm Cisco Remote Access

    Progent's Cisco CCIE-certified networking experts have extensive background assisting ISPs to architect, deploy, manage, optimize, and debug high-availability, extensible connectivity environments appropriate for public networks.

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  • SMS 2003 Upgrade Support and Help SMS Server 2003 Upgrade Consulting Services
  • SQL 2008 Reporting Services Professional MS SQL 2008 IT Consulting

  • Ryuk ransomware protection and cleanup Engineers
    Ryuk ransomware protection and recovery Professionals

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis tools from SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats.

  • SQL Server 2012 Small Office IT Consultants Edmonton, Alberta SQL 2012 Computer Consulting Services Edmonton
  • Security Architecture Technology Professional ISSAP Certified Security Architecture Consultants

  • Class MOTU Digital Performer
    Adobe After Effects Trainer

    Progent's Apple Mac experts can promote the creative facets of Mac environments by offering help services and training in imaging, audio, and motion video. Progent's consultants offer help in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

  • SentinelOne Singularity Control Integration Consultants Technical Support SentinelOne Vigilance Respond MDR Reseller

  • Lync Server 2013 and Cisco Unified Communications Professionals
    Lync Server 2013 and Exchange UM Server Engineers

    Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to assess the advantages of Lync 2013, design an in-house, cloud-based (with Lync Online) or hybrid model suitable for your present and future goals, implement Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.

  • Services Microsoft Live Communications Server Emergency Microsoft LCS Server 2007 Technical Consultant

  • Microsoft SQL Server Technical Support
    SQL Development Companies

    Progent's certified SQL Server application programmers and database administrators offer remote consulting to help businesses of any size to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts can provide help with any element of the application life cycle in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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  • Consultant Services CISA Security Audit
    CISA Certified Auditor Evaluation

    The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit services, information technology governance, systems and architecture ROI, information technology support, protection of data assets, and business continuity planning.

  • SharePoint Web Parts On-site Support SharePoint Server 2010 Remote Technical Support
  • Small Business Private Clouds Specialists Private Cloud Hosting Services Consultants

  • MSP360 VM Backup Outsourcing
    Computer Consultant MSP360 Desktop Backup

    Progent's data protection experts can assist your company to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all leading public clouds, and permits businesses to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user mistakes, system glitches, ill-intentioned insiders, and external assaults like ransomware. To learn more, visit ProSight Data Protection Services 360 Backup solutions.

  • Small Office Computer Support For Small Offices Small Business Small Business Network Consulting Companies
  • Small Office Network Consulting Services Microsoft Mac and Linux Desktop MCSE Expert Certified Migration Consulting Desktop Technology
  • Small Office Network Network Consultants MS Certified Small Office IT Consulting
  • Small Office Networking Organization Small Business Network Consultation
  • Software Outsourcing Consultant Microsoft Office Microsoft Integration Company
  • Solaris-Windows Migration Consultants Sun Solaris Migration Consultants

  • Solaris Network Consultant
    Solaris Support and Integration

    Progent's Solaris platform support experts provide small and mid-size companies and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

  • Support SQL Server Management Studio SQL Server 2014 AlwaysOn Remote Consulting
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  • Technical Support Organizations OS X Mac Remote Consultant
  • Technology Professional Windows 11 Upgrade Windows 11 Microsoft Deployment Toolkit Consultant
  • Teleworkers Edmonton Consulting Services - Integration Consulting Experts Edmonton, Alberta 24-7 Edmonton Offsite Workforce Integration Consulting and Support Services
  • Top Herakles Data Center Test Lab Consult Consultants application Testing Lab

  • Consulting Services Palo Alto Networks Zero Trust
    Firewall Audit Palo Alto Networks PA-7000 Series Firewalls

    Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity environment that spans your on-premises and cloud-based assets and guards all users anywhere with any device.

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  • 24-7 Microsoft Azure hybrid cloud solutions Services
    Microsoft Azure hybrid cloud integration Engineers

    Progent can provide advanced online consulting services to help businesses integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid network models that combine local IT assets along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than two decades of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

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  • UNIX Testing
    Solaris Intrusion Detection

    If your business operates a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-premier security specialists can assist your entire organization in a broad range of security topics including security administration practices, security design and strategies, connection management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP define the basic skills and worldwide standards of performance that information security managers are expected to master. These certification offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver world-class security management and engineering services.

  • Urgent Windows 2008 Server Network Consulting Firm Edmonton Windows Server 2016 Outsource IT Edmonton
  • WatchGuard Firewall Protecting Security Group WatchGuard Fireware
  • Wave 2 Wi-Fi controller Support Services Wave 2 Wi-Fi controller Technical Support
  • Wi-Fi IP phone integration Outsourcing CCIE Certified wireless VoIP phone integration Network Consultants
  • Windows 2012 R2 Professionals Microsoft Certified Expert Windows Server 2012R2 Server Manager Network Engineer

  • Remote Consulting BDR and Business Continuity Solutions
    ProSight Data Backup and Restore Services Consultant Services

    ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when needed, can help you to recover your critical information.

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  • Windows Server 2019 PowerShell Consulting Services Technical Support Windows Server 2019 USB Drive Witness
  • Windows Server 2022 Hyper-V Technical Support After Hours Windows Server 2022 Live Migration Specialists
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