Fast and Affordable Online Help for Edmonton Alberta IT Networks
Fast Phone Help for Edmonton NetworksFor organizations located in Edmonton Alberta, Progent offers remote help for networks powered by Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered remote support to companies in every state in the United States. (Refer to recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to solve challenging infrastructure problems, as well as the assistance of CISA and CISSP-certified security consultants to handle advanced security architecture and diagnostic jobs.

Progent's remote technical support engineers provide exceptional leverage due to the fact that they have the practical background and have access to the sophisticated technology needed to resolve the majority of information system problems rapidly. Efficient support reduces immediate expenses because solutions use up minimal billable minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization benefits even more in indirect expenses by minimizing or eliminating network downtime and related costs stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive online consulting experience is especially helpful in environments that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be an option.

Progent's pricing policy for remote support is structured to leverage your network support dollar. Progent bills per minute for telephone-based assistance, so you pay only for the services that you receive. Unlike typical online service organizations, Progent imposes no initialization surcharge or minimum payments. Progent's per-minute granularity and clean policy for billing avoid situations where quick repairs somehow end up as big invoices. Progent's penchant for handling technical issues efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a set of customized technologies and field-proven methodologies which permit the highest degree of effectiveness for online engineering help and repair for IT systems of any size. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity enables the engineers of Progent's online support team to link to your company's network remotely without violating network security.

Progent's proven customer support database system keeps extensive records for all service that Progent's clients have received. Progent's authorized consultants have the benefit of the history of assistance provided to each client by any Progent consultant. This database of anomalies and fixes is structured as a conveniently exploitable internal database that allows Progent's remote technical experts to share their experiences company-wide to ensure that the quality of Progent's support services grows daily. Progent's high-level accreditations and close associations with important technology companies including Cisco and Microsoft make available additional extensive support knowledge bases and allow quick response from manufacturers' in-house product engineers so Progent's remote service experts are able to determine the best resolutions in the least time.

Remote support available from Progent to businesses in Edmonton Alberta include:

ProSight Flat-rate IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate managed services designed to enable small and medium-size businesses to benefit from the same advanced technology used by some of the world's top corporations. The ProSight series of network management outsourcing services covers all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire threat lifecycle including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with leading backup/restore technology companies to produce ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and monitor your data backup operations and enable transparent backup and rapid restoration of critical files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss caused by equipment breakdown, natural calamities, fire, malware like ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your network.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic IT network. Besides maximizing the security and functionality of your IT network, Progent's patch management services allow your IT staff to concentrate on line-of-business projects and activities that derive the highest business value from your information network. Learn more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected online account and enter your password you are requested to verify your identity on a device that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be used for this added form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You may register multiple verification devices. For details about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of real-time reporting utilities created to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues like spotty support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with government and industry security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of world-class remote consulting professionals for special IT programs. Billing rates for longer-term development or consulting projects are set according to the level of expertise of the engineers assigned. Progent's background in these important areas of computer technology enables customers to execute critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:

  • Call Center Expertise
    Progent's Help Desk support programs for businesses with environments based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk consulting support can guide you in creating an effective new Call Center or enhancing your current organization, identifying or customizing Call Center software to meet the special needs of your company, or providing temporary phone support personnel to work with your internal Call Center team during high-demand scenarios such as software transitions, major upgrades, or rolling out brand new applications.

    Progent's Call Center team of seasoned network experts gives your customers in Edmonton Alberta rapid contact with a large support resource with extensive experience delivering phone help and online troubleshooting for computer environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Help Desk the reputation as a major enabler of company performance, and Progent's goal is to solve instead of merely annotate IT problems.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts Group provides phone-based and in-depth consulting support and education in key application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn additional information concerning Progent's expertise, programming, and education offerings, visit Progent's Applications Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center consulting experts offer advanced remote and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of Microsoft System Center2, extend or optimize an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers businesses in Edmonton Alberta online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting. Progent can tune Operations Manager to accommodate your environment so your computer maintenance is proactive and automated. By spotting emerging issues before they result in full-scale emergencies, remote monitoring can minimize inconvenient and expensive network crises. Progent can also provide help with network monitoring utilities like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or networks that support a variety of platforms.
How Your Edmonton Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency online expertise with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Phone-Based Support, call 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Edmonton Alberta, Progent's online computer support engineers can provide effective and cost-effective IT support the moment your organization has to have it. Over 20 years of providing remote repair services has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to develop high-end troubleshooting capability and to fine tune remote connectivity technology to fix computer problems quickly while avoiding the cost and lost time that comes with in-person service visits.

Even if your Edmonton organization works with a local freelance support technician or maintains an in-house organization that know how to deal with common network issues, Progent's Microsoft and Cisco certified consultants can provide an easy and transparent remote expansion of your on-site resources in cases when your usual service personnel either don't have the time or the expertise to deal with sudden network emergencies or especially challenging integration problems.

Advantages of Progent's IT Support for Offices in Edmonton Alberta
Progent's online IT consulting services allow your Edmonton company to have the benefits of immediate, enterprise-class IT support without the expense of maintaining an in-house IT organization. Your network will acquire added strategic worth by being more reliable, productive, and secure. Benefits to your business include:

  • Convenient remote expansion of your on-site IT resources
    With most offices in Edmonton Alberta, local computer support providers, whether represented by independent consultants or an internal IT staff, can take care of typical technical issues. On the other hand, serious problems can spring up when your regular resources are overstretched or absent, and some problems may be associated with IT products that is beyond the scope of your usual support technicians. In these situations, Progent's online service experts offer a convenient, fast, and budget-friendly solution to augment your local help and to pass on useful knowledge to increase your capability to resolve downstream issues in-house.

  • Reduced Reliance on Freelance Service Providers
    For network maintenance, smaller businesses often rely on individual freelance consultants. Although independent service people carry smaller internal costs than larger consulting firms and can afford to charge lower rates, they are often stretched too thin, making it hard to respond quickly to crisis situations. If an independent consultant is busy with another client, sick, on a trip, or in class, the lack of backup help may require your company to wait for help during an emergency. As your business expands, system unavailability and problems with critical software are more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a ready source of backup support experts to insure your network stays up and running.

  • Build a Scalable Foundation for Smooth Growth
    Organizations often start with an IT system implemented on a modest budget. Without a proper infrastructure, band-aid fixes can get thrown onto a weak foundation. When a company grows, reliability and expandability problems can impede the success of the business. These poorly built environments need proper assessment, intelligent long-term planning, and extensive technical expertise to evolve to a system infrastructure able to offer the solid foundation to meet vital business demands and facilitate future expansion.

  • Work with Solution Providers Instead of Technology Sellers
    Smaller companies need guidance and technical education to navigate through an increasingly complex maze of product alternatives capable of accelerating business success and enhancing productivity. They hardly need a network engineer who is attempting to sell a certain vendor's products. Network support and product sales can lead to a scenario where the proposed solution is designed around a predetermined technology instead of the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to match IT consulting with the real interests of clients.

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of technical knowledge, refined remote support software, and understanding of enterprise networking allow offices to avoid the pitfalls of excessive dependence on smaller consulting organizations, individual freelance service providers, or over-stretched in-house IT help.

Progent adds value by offering:

How Does My Business Begin Getting Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Online Support.



An index of content::

  • 24 Hour Solaris-Windows Upgrade Consulting Solaris Upgrading

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    Nagios and MRTG are powerful, Open Source monitoring utilities that operate under the Linux OS and can be used to monitor UNIX/Linux networks, MS Windows networks, or mixed-OS networks in which Linux and MS Windows coexist. Nagios allows network support engineers to monitor system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the bandwidth in and out of SNMP network devices such as processors, routers, and switches. Progent's system monitoring engineers can help you utilize both these programs to streamline and troubleshoot your computer network.

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    Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.

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    Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that need network service with the flexibility associated with with small companies but which offers professional client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a sales office located anywhere in California or any region covered by Progent's engineers, Progent can provide a wide range of onsite and off-site network support services and system design assistance.

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    Microsoft Exchange 2000 Upgrade Support Outsourcing

    Progent is among the most qualified information technology consulting companies for creating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small businesses derive all the advantages of Exchange 2000 under common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

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    Progent delivered a wireless integration environment that allowed a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.

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    IT Training Information Technology Consulting

    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, secure, and productive.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.

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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

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    Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to assist you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet solution.

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    Physical Security Technical Support Services

    For smaller businesses, computer security and regulatory compliance can be excessively complex to master but too risky to overlook. The largest biggest institutions have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent makes it economical for small and midsize organizations to implement vital IT security projects effectively by offering the benefit of billed time to the closest minute without any minimum billing for online support. You can have the help of a seasoned information expert to deliver precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security plan.

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    Small Company Network Consulting

    If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services free your business from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to enterprise-class network support. By providing IT support service when you require it, offering advanced expertise for key applications, offering unique services such as 24x7 server monitoring, and billing only for support you receive, Progent offers you an affordable way for maximizing the profitability of your small office information system. Progent is the smart way for small businesses to build and maintain a robust and secure information system and to have fast access to the skilled consulting ordinarily available only to enterprises who are able to afford a sizeable internal IT group.

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