Expanding your at-home workforce can have a major effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Edmonton company to select the right tools and adhere to best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers services that go from as-needed expertise for helping you over challenging technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent can assist Edmonton, Alberta businesses to succeed with any facet of building a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major technology companies enable online meetings, video conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Edmonton, Alberta business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and hardening security by identifying cyber threats and filtering network traffic according to user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.

  • Signature-based Virus Protection Support Services Information Technology Consulting Malware Forensics
  • Small Business Consolidation Small Business Computer Service
  • Small Business Remote Consulting Small Office Computer Network Consultants
  • Small Business WAP300 AP Network Consulting Small Business Access Points Online Support Services

  • 24x7x365 Firewall Support Palo Alto Networks PA-3200 Series Firewalls
    Palo Alto Networks Firewall Support

    Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that spans your on-premises and cloud assets and protects any user anywhere with any device.

  • Solaris Consultants BSD Software Consulting Firm
  • Solaris Cybersecurity Consultancies Sun Solaris Security Audit Services
  • Specialist Cisco Firepower NGFW Firewalls 24/7/365 Cisco ASA Firewall with Firepower Integration Support
  • Specialist ransomware recovery ransomware protection review Specialist

  • Proxim Wireless Case Study
    Wireless Integration Example Application

    Progent delivered a wireless integration solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered better performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.

  • Specialists Redundant Network Fully Redundant Network Specialist
  • Specialists Windows Mobile Top Rated Microsoft Activesync Consulting Services

  • Support and Integration SharePoint 2016 Power BI
    SharePoint 2016 IT Consultant

    Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.

  • Edmonton Remote Workforce Video Conferencing Technology Guidance
  • Stabilizing Phase: Design Tuning IT Consultants Project Methodology Software Consultants

  • Microsoft Small Business Server 2011 Support Outsourcing
    Microsoft SBS 2003 Engineer

    Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a powerful but manageable information. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer consultant with hands-on experience planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of more than 10 years of experience supporting business networks built on Microsoft technology. This expertise ensures you success in installing, managing, and troubleshooting IT solutions that include the Microsoft SBS Server package of servers and applications.

  • Sun Solaris Remote Consultant Services Solaris Online Software Consultant

  • Remote Employees Cloud Integration On-site Technical Support
    Technical Consultant Telecommuter Cloud Integration

    Progent can help small and mid-size organizations to provide their remote workers with efficient integration with public cloud resources.

  • Edmonton At Home Workers Video Conferencing Systems Expertise
  • Support Microsoft ISA 2004 Server Microsoft Certified Expert Microsoft ISA 2004 Server Support Services

  • Microsoft Virtual Server 2005 Consult
    Microsoft Server Consolidation Integration

    Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software first developed by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server quarantine tasks via virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to improve ROI in software programming and testing, migration from legacy mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to assess and deploy MS Virtual Server 2005.

  • Support and Integration Microsoft Exchange Server 2016 Migration 24-Hour Microsoft Exchange 2016 Migration Online Technical Support

  • Windows 7 Services
    Windows 7 Migration Network Consulting Company

    Progent's certified consultants offers remote and on-premises support services to assist your company to administer, support, and troubleshoot computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, smartphone and tablet integration, wireless configuration, and remote network monitoring.

  • Edmonton Remote Workforce Video Conferencing Technology Consultants Edmonton, AB
  • System Center 2016 Operations Manager Remote Troubleshooting 24-Hour System Center 2016 Online Consulting
  • System Center Operations Manager Outsourcing System Center Operations Manager Consultants

  • Illinois Technical Consultant
    Arizona Support Organization

    Progentís Technical Response Center offers national extended hours remote troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours telephone support and online direct network connection to troubleshoot and repair network problems quickly and affordably. The breadth of technical experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical problems, the Technical Response Center endeavors to answer your call for support in less than one hour.

  • Technical Support Aironet Wireless Access Point Troubleshooting Aironet Access Point Management

  • QTS Sacramento Colocation Center Consulting Services
    QTS Sacramento Colocation Center Specialist

    The QTS (formerly Herakles) Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation site or if you are considering migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly services such as colocation migration, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtualization configuration, offsite monitoring, streamlined system management, application programming, disaster recovery/business continuity planning, security assessment, and the support of the Progent Test Lab.

  • Technical Support Services Immersive Telepresence Polycom Video Conferencing Professional
  • Technical Support Services Windows 2008 Cluster Fault-tolerant Failover Clustered Servers Troubleshooting
  • Technology Consulting Apple Mac with Windows integration Mac and Windows Support and Integration
  • Edmonton At Home Workforce Voice/Video Conferencing Solutions Assistance
  • Technology Consulting Services ASA and PIX Integration Cisco AnyConnect
  • Technology Professional CRISC Certified Risk and Information Systems Control CRISC Certified Risk and Information Systems Control Architect Specialists
  • Top Quality SBS 2008 Computer Consultants Microsoft Small Business Server 2008 Computer Engineer
  • Top Rated MS Office Communications Server 2007 Consulting Services Specialist MS Office Communications Server
  • Top Rated Small Business Network Engineer Small Business Troubleshooting
  • Top Solaris Upgrade Consultant Solaris-Windows Upgrade Consultants
  • Training Router Network Training
  • Troubleshooting Unity CCIE Certified Unified CM and Microsoft Office Information Technology Consulting
  • UNIX Online Consultancies UNIX Online Outsourcing IT

  • Exchange 2007 to Exchange 2010 Upgrade Consultancy
    Microsoft Certified Expert Services Exchange Migration

    Progent's Microsoft-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by increasing your productivity, cutting the cost of equipment and support, simplifying management, and consolidating your vital communications technologies.

  • Unified Attendant Console IT Services Unified Mobility Connect Network Consulting
  • Urgent Cisco Firewall IT Support 24-Hour Cisco Switch Migration Companies
  • Urgent Network Engineer Catalyst Switch VSS Catalyst Switch IOS Remote Consulting
  • VMware NSX Architecture Consulting Services Specialist VMware Site Recovery Manager and NetApp

  • Network Consulting Windows Server 2019 System Insights
    Engineer Windows Server 2019 integration

    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

  • Windows 8.1 Backup and Restore Technical Support Software Recovery Windows 8.1 Migration
  • Telecommuters Edmonton Consulting Services - Video Conferencing Solutions Guidance Edmonton
  • Windows Server 2008 DirectAccess Support and Help Windows Server 2008 DirectAccess Network Consultant
  • Windows Server 2019 Hyper-V Technology Consulting Windows Server 2019 Kubernetes Containers On-site Technical Support
  • Windows Server Essentials Client Computer Backup Consultancy Consultancy Windows Server Essentials and SharePoint
  • Work at Home Collaboration Help and Support Offsite Employees Collaboration Network Consultants

  • Support and Setup Internet Data Center
    Colocation Center Migration Integration Services

    Colocation sites make it possible for businesses to share enterprise-class data centers for housing network hardware that supports critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy including selecting and moving to a colo site, designing system topology, specifying required equipment, on-site and remote maintenance, establishing online network management, and training your support personnel.

  • iPhone and Cisco firewall integration Integration Support 24-Hour iPhone backup Online Consulting
  • ransomware cleanup and file recovery Engineers Conti ransomware recovery Consultant Services
  • ransomware defense checkup Engineers 24x7x365 ransomware defense checkup Consulting Services

  • Microsoft Certified Partner Wireless Security Consultant
    Urgent Professionals Wireless Security

    Progent offers consulting for security auditing packages including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to uncover possible security problems. Progent has broad experience with network analysis tools and can show you how to make sense of audit reports and respond effectively. Progent can show you how to build security into your business processes, install auditing tools, define and implement a protected network environment, and suggest policies to maximize the safety of your IT system. Progent's security engineers are available to show you how to set up a firewall, implement safe remote connectivity to email and business applications, and install virtual private network. Progent's accredited security engineers can also validate the security of web software and can run extensive information security assessments of enterprise-wide security to determine your organization's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.


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