Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Edmonton organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Edmonton, Alberta companies to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies use multiple products to meet the needs of their various partners and clients. Progent can assist your organization to maintain your current conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and help you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Edmonton, Alberta organization, call 1-800-993-9400 or visit Contact Progent.

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