Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Edmonton company to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from as-needed expertise for getting you past occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Edmonton, Alberta companies to with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations use a mix of products to accommodate their various partners and clients. Progent can help you to maintain your existing conferencing ecosystem and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's support services for Webex as well as for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to tune your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Edmonton, Alberta company, call 1-800-993-9400 or go to Contact Progent.



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