UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Consulting for
Edmonton Small Company Information Networks
For small and midsize businesses in Edmonton Alberta, Progent offers technical support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX-family systems and Microsoft platforms. Progent has provided remote support to companies in every state in the U.S. (See Progent's customer testimonials). Progent also can furnish the consultation Cisco CCIE network specialists for complex connectivity issues, as well as the assistance of CISSP-accredited security engineers to help with high-level security architecture and disaster recovery preparedness.
Progent's remote technical support services represent excellent leverage due to the fact that they have the real-world background and the sophisticated tools to solve most information system issues rapidly. Efficient support reduces direct expenses because service calls accumulate fewer billable minutes. Online support also eliminates the cost of sending an engineer to your office. Your organization benefits even more in incidental expenses by reducing or avoiding system downtime and related costs due to business disruption, upset clients, unproductive workers, and de-focused executives.
Progent's pricing model for remote support is designed to stretch your network support investment. Progent charges by the minute for telephone-based assistance, so you pay just for the services that you actually get. Unlike typical remote service companies, Progent imposes no initialization charge or minimum job duration. Progent's per-minute granularity and clean policy for pricing avoid situations where fast fixes manage to turn into big tabs. Progent's skill at disposing of problems efficiently translates into your business saving money.
Progent's Online Support Technologies
Over the years, Progent has fine tuned a collection of customized tools and field-tested processes which promote the highest level of effectiveness for online consulting and repair for small business IT systems. Progent offers protected VPN support for gateways from multiple leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access enables the staff of Progent's online support team to communicate with your system without breaching corporate security.
Progent's powerful technical support database system stores comprehensive documentation of all support that Progent's customers have received. Progent's staff service personnel have access to the history of all help delivered to each customer by any engineer. This database of problems and repairs is structured as a quickly searchable proprietary database that allows Progent's online technical engineers to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's high-level certifications and working relationships with important vendors such as Cisco and Microsoft make available additional extensive technical knowledge bases and allow quick response from manufacturers' internal product engineers with the result that Progent's remote service experts are able to arrive at the most efficient resolutions promptly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's phone support in Edmonton Alberta or to find out more about Progent's online support options, call Progent at
Phone-based Network Support Services Offered Progent
Progent's phone-based network support professionals have credentials in a comprehensive array of products and technologies. This broad range of IT skills allows Progent's consultants to address practically any emergency likely to crop up in a small or midsize company information system. Certifications earned by Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
To provide assistance to clients with mixed-OS environments, Progent also provides the skills of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Remote support Offered by Progent to companies in Edmonton include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services address a wide range of computer technology such as system architecture, email systems, network and operational security, UNIX and Windows integration, VMware technologies for server hardware economization and simplified management, and migration from older applications to the latest MS Windows or Linux-powered environments. Progent's group-based approach to solving technical problems promotes fast escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers service costs.Progent's UNIX/Linux consultants can provide emergency phone-based assistance for troubleshooting problems within UNIX/Linux networks powered by popular versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco CCIE certification is the top accreditation for network consultants, and indicates a consultant's network technology knowledge at the expert level. CCIEs know how to deal with the most complex problems associated with network design, integration, management, security, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's internal engineers in isolating problems with Cisco IOS Software network administration tools and developing alternate approaches or locating program updates. CCIEs are an exceptional cost-effectiveness since their deep expertise permits them to fix the most difficult problems rapidly. In common cases, less qualified service providers can struggle for hours or days with identical tasks that a CCIE can fix in minutes.
Few support firms make CCIEs accessible to assist small and mid-size companies. Progent offers fast phone contact with a Cisco authorized CCIE so your company can get timely assistance for serious network infrastructure problems that are crippling worker efficiency but are not within the experience of your regular IT maintenance group or consultant. Progent's CCIE support experts can interface to your computer system by means of state-of-the-art remote troubleshooting technology to provide efficient, safe, and affordable diagnosis and remediation.
Progent's CCIEs offer expertise in the entire range of Cisco's industry-leading family of connectivity products such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
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Certified MS Windows Experts
Progent's Microsoft-certified remote support engineers offer computer system troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can help your company with a wide variety of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange 2019 Server deployment,
Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 management,
SharePoint 2016 migration consulting services,
SharePoint 2019 planning and integration, Microsoft Teams migration expertise, Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a full array of remote PC desktop support including Windows 7 migration, preparing for to 64-bit desktop applications, integrating Office 2010, and automating PC desktop image creation.
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CISSP and ISSAP Premier System Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security engineers offer a range of system protection services that can bolster the protection of your UNIX/Linux, Solaris, Mac or Microsoft Windows network against attacks or assist your business to clean up quickly after a damaging penetration. Security support services offered by Progent include: thorough network security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; quick recuperation from virus and worm assaults; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote consulting services to help companies of all sizes connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that utilize local resources as well as cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services that include Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration expertise. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent can provide the services of world-class remote consulting professionals for special projects that small businesses frequently request. Billing rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's experience with these important fields of computer technology enables clients to execute major projects within budget and on schedule. Progent's special online consulting solutions include:
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Help Desk Expertise
Progent's Call Center service offerings for small companies with networks based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Call Center operations consulting. Progent's Standard Call Center services are intended for smaller organizations who don't have the resources to build and maintain an internal Help Desk Call Center but who need fast communication with a dependable Help Desk with proficient phone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.Progent’s shared Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Help Desk sharing service is an advanced service desk solution built around the top PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Call Center consulting support can guide you in establishing an efficient new Help Desk or enhancing your existing organization, evaluating or enhancing Help Desk Call Center software products to address the unique needs of your business, or providing occasional phone support staff to supplement your existing Help Desk group to deal with demanding events like software transitions, mass upgrades, or rolling out new business software.
Progent's Call Center team of veteran network experts provides your computer users in Edmonton Alberta rapid access to a large support group with substantial background providing telephone-based help and remote troubleshooting for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk recognition as a crucial driver of business efficiency, and Progent's aim is to resolve instead of simply record technical problems.
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Applications Services: Education, Custom Programming, and Integration
Progent's Applications Consulting staff offers online advanced consulting expertise and training in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and training for familiar Microsoft business applications including Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To find out more information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.Progent's Mac experts can nurture the imaginative aspect of Macintosh environments by offering phone-based consulting support and training in graphics, sound, and video. Progent's support professionals offer assistance in a variety of Macintosh creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also help you with special procedures such as capturing or digitizing audio/video or putting together an audio/video production facility.
Remote Network Monitoring Support
Progent can provide businesses in Edmonton Alberta online network and server monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so your network maintenance is proactive rather than reactive. By uncovering possible problems before they evolve into network outages, system monitoring can ward off disruptive and expensive network crises. Progent can also provide help with network monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X networks, Microsoft environments, or systems powered by a combination of OS platforms.
To contact Progent about emergency phone-based help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Phone-Based Help, telephone
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
Integration Specialists Company-wide Standards for Best Practices
24x7 Microsoft Solutions Framework Project Methodology Tech
Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional background, at the forefront of IT service, executing a broad range of IT tasks for an extensive array of customers. Each Progent support professional shares a refined set of individual best practices that are incorporated into shared best practices standards that Progent teaches its consulting staff. This ensures that you get not just world-class technical help, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world IT problems efficiently.
Solaris Technical Consultant
UNIX Services
Progent's Solaris platform consulting experts offer small businesses and developers support for managing and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you an easy one-stop source to help you create and manage a protected and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Amazon EC2 integration Programming
Award Winning Amazon SQS Integration Companies
Progent offers affordable remote support to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Emergency Juniper Firewalls Testing
Security Audit Services Juniper NetScreen VPN
Progent's Juniper Networks-certified NetScreen consultants can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
SMS Server 2003 Migration Setup and Support
SMS 2003 Upgrade Remote Support Services
Progent’s Microsoft experts offer small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution formerly known as Systems Management Server. System Center Configuration Manager offers a variety of enhancements to SMS Server such as full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 economically for automated OS and application deployment, security patch control, software tracking, and licensing compliance. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Forefront Threat Management Gateway Support
Microsoft Forefront TMG Online Support Services
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft consultants can help you to design and execute pilot and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
iPhone patch management Professional
Top Quality Software patch management services Consultants
Progent's managed services for software/firmware update management offer organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things devices like sensors and health monitors.
CISSP Certified Security Consulting
CISSP Certified Cybersecurity Consult
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can help implement cost-effective cybersecurity solutions that protect a small office against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients sharing IT resources spread across multiple physical datacenters and various clouds.
Microsoft SQL 2008 Server Online Technical Support
Microsoft SQL Server 2008 Technology Consulting Services
SQL Server 2008 offers indispensable, familiar tools to IT experts as well as to network users, reducing the difficulty of creating, integrating, managing, and using company data and analytical applications in environments ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world expertise and wide knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Windows 2008 R2 IT Consulting
Consult Windows Server 2008 BranchCache
Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online engineering, troubleshooting, and training services to assist your company to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Altaro VM Backup with Exchange Network Consultants
Altaro VM Backup Deduplication Computer Consulting
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows CSV and vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up live VMs without downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
MSP360 Backup Technology Consulting
MSP360 Backup Configuration
Progent can assist you to create, deploy and administer a backupup/restore solution built around MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers monitoring and management to protect against data loss caused by human miscues, computer error, ill-intentioned insiders, and external attacks such as ransomware.
Enterprise hybrid cloud solutions Professional
Amazon AWS hybrid cloud solutions Consultancy
Progent offers expert remote consulting to help organizations connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Microsoft SQL Server Design and Installation
Programming Firm MS SQL Server
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online expertise to help organizations of any size to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server experts can provide help with any element of application development in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Remote Troubleshooting UNIX with Windows
UNIX with Windows IT Consulting
Progent's UNIX platform consulting services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you create and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Windows Server 2016 Hybrid Integration Troubleshooting
Windows Server 2016 Software Load Balancing Consultants
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Network Engineer DNA Center
Flex Series Wireless Controller On-site Support
Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user class and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.
Akron, OH Dynamics GP Upgrade Consultant Services
Dynamics GP System Update Consultants
Progent has supported Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, training, and debugging services since the platform's debut. Progent offers high-level support for updating legacy Dynamics GP deployments. Progent can help your business to plan, validate, and implement an efficient migration from a an outdated release to the latest release of Microsoft Dynamics GP.
Linux Setup and Support
Colbolt Linux Remote Support Services
If you are developing Linux-based applications on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant distraction of maintaining your business network. Through the use of automated server monitoring and by delivering online and in-person assistance when your company needs it, Progent represents an affordable alternative for managing an information network that provides high dependability, security, and efficiency. Progent's UNIX/Linux developer support offerings include full-service it outsourcing, virtual server infrastructure, online and on-site service and repair, network monitoring, and Help Desk services.
Immediate Firesight Computer Consultant
Technical Support Services Firesight
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Microsoft Experts Windows Server 2022 and SCVMM Outsourcing
Best Windows Server 2022 Hybrid Solutions On-site Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
24-7 MySQL Contract Programmer
MySQL Standard Edition Services
Progent offers affordable online access to an Oracle MySQL RDBMS administrator or application programmer and can help organizations of any size to integrate and support MySQL within a dependable IT infrastructure that provides high levels of performance, expandability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
SonicWall Firewall Security Tech Services
Intrusion Detection SonicWall NSA 5650 Firewall
Progent's SonicWall firewall experts can help you deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices.
Internal Security Inventory Consultant Services
Internal Cybersecurity Inventory Professionals
Progent offers special security packages designed to provide larger corporations a professional and comprehensive network security assessment from a group of premier security consultants. All Progent's security assessment packages incorporate a collection of services like automated scans from inside and from beyond the network security perimeter, professional interpretation of results by certified security consultants, production of a paper explaining the findings, plus an interactive high-level executive outbrief and an extensive interactive review for internal IT administrators.
SharePoint Foundation Technical Consultant
SharePoint InfoPath Forms Services IT Consulting
Progent's Microsoft engineers offer cost-effective remote support and development services to help you to plan, deploy, manage, and troubleshoot SharePoint 2010 installations that can include web sites that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise search engines, workflows, and other tools to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to migrate from earlier versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Wireless Case Studies
School Wireless Case Study
Progent provided a wireless networking environment that enabled a school to increase efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz spectrum it offered protection against outside interference.
After Hours Email Guard DLP Consultant
ProSight Email Guard Spam and Virus Filtering Service Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
recovery from ransomware Consulting Services
Technology Professional ransomware incident response
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your company's preparedness to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup environment that minimizes your vulnerability to ransomware and meets your business needs.
CISSP Certified Security Manager Professionals
Engineer CISSP Certified Security Analyst
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective security solutions that protect a small business from modern malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients accessing IT resources spread over multiple physical sites and various clouds.
Altaro VM Backup Verification Network Engineer
Altaro VM Backup Offsite Consultant Services
Altaro VM Backup provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular restore options for individual files and emails, support for Windows Server CSV and for vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of services to help you to design, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
Technical Support Services Offsite Workforce Cloud Integration
Best Offsite Workforce Cloud Integration Information Technology Consulting
Progent can assist small and mid-size companies to provide their offsite workforce with efficient integration with public cloud resources.
Skype for Business and Cloud Voicemail Professional
Skype for Business and Active Directory Professional
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and on-premises support services to help you to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Windows Server 2016 Storage Spaces Direct Troubleshooting
Largest Professionals Windows Server 2016 Hybrid Integration
Progent's certified information technology experts can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Consultancy Office Word forms
Microsoft 365 Word compatibility Specialist
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote consulting services to help your organization to maintain your current Microsoft Office Word environment or help you to upgrade to a current version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Word, integrating Office Word with different Microsoft Office applications such as Excel and Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training classes customized for individuals or groups.
24/7 Network Consulting Microsoft System Center Operations Manager
Integration Services Comprehensive Event Management
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate serious problems uncovered by Microsoft SCOM 2012.
OS X Troubleshooting Professional
macOS Online Troubleshooting Professionals
Progent offers national remote help and consulting services for companies who run Apple Mac OS X environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide macOS and Mac OS X users a range of IT services such as desktop assistance, migration to the current version of OS X from legacy versions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Online IT help offers optimum leverage for your information technology dollar by protecting user productivity and limiting the time charged for computer analysis and repair. Advanced online support tools and experienced technicians and consultants combine to enable Progent to handle most IT issues without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of telephone support and online access. Progent can offer the services of Cisco CCIE network experts and CISA certified security professionals to help you with the toughest network issues.
Microsoft Windows Server 2012 R2 Clusters Engineer
Remote Consulting Windows 2012 Cluster Shared Volumes
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the benefits of utilizing Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, help you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and help you to centralize the administration of failover clusters.
Duo Multi-factor Authentication Online Support Services
Online Consulting Zero Trust Security
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
Lync Server 2013 Front End Pool Pairing Consulting
24/7 Microsoft Lync Server Instant Messaging Computer Consultant
Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts can provide remote and on-premises support to help your company to maintain and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and execute a smooth Skype for Business migration.
Consultant Hyper-V 2016 Linux
Microsoft Expert Windows Hyper-V 2016 Containers Integration Services
Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration strategy, train your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution gives you the highest possible business value.
Apple Motion Instruction
Education MOTU Digital Performer
Progent's Mac experts can promote the creative facets of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
24 Hour Virtual Help Desk Integration Services
Supplemental Call Center Consulting Services
Progent's Microsoft authorized experts offer several service programs to help medium-size and large businesses develop an efficient and productive in-house Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous high-quality Help Desk software packages available and determine which packages might be excessively costly, lack key capabilities, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who want to augment their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated personnel.
Juniper SSG Series Router IT Services
Security Consulting Juniper SSG Firewall
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ISA Server Consulting Services
Microsoft ISA Server Support and Setup
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security designs for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.
Support Outsourcing Hybrid Microsoft 365 Exchange integration
Hybrid Exchange Online and Exchange on-premises Consultant Services
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange components to lower capital expense and management overhead. You can configure Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT staff and users, and provide as-needed consulting and troubleshooting.
Top Ranked Cisco ASDM Firewall Management On-site Technical Support
Firepower Outsourcing
Progent’s certified Cisco IT security consultants provide expert PIX and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.
Program Developer Firms
VBScript programming Specialists
If you need assistance creating, enhancing, or repairing applications for Windows, Linux, or for the Web, Progent’s team of program developers, relational database designers, and project managers can ensure you get the job completed on schedule and within your budget. Progent's experienced application programmers offer affordable and expert remote help for projects as simple as writing VBA macros for Office Excel or as large as developing line-of-business RDBMS applications built on SQL Server ,Oracle, or MySQL.
Support and Integration Nexus MPLS
Computer Consultants Nexus MPLS
Nexus switches are intended to deliver the throughput, scale, availability, virtualization support, capacity, security and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and onsite support expertise to assist you to design an optimal network topology, set up pilot systems to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security and compliance assessments, set up advanced monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities incorporated into Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
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