UNIX and Linux Phone-based Consulting for
Edmonton Small Office IT Networks
For small and midsize companies in Edmonton Alberta, Progent offers support for computer systems based on UNIX or Linux or for networks that feature a mix of UNIX-family systems and Microsoft Windows technology. Progent has delivered remote troubleshooting to companies in every state in the U.S. (See Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified network specialists for challenging connectivity problems, plus the assistance of CISSP-certified security engineers to help with advanced security design and business continuity preparedness.
Progent's remote technical support engineers offer excellent leverage due to the fact that they are equipped with the practical experience and the advanced technology to resolve the majority of information system problems rapidly. Efficient support reduces immediate costs because service calls require a smaller number of chargeable minutes. Online help also eliminates the expense of dispatching an engineer to your location. Your company benefits additionally with indirect costs by minimizing or eliminating network outages and associated costs resulting from business discontinuity, disgruntled clients, unproductive employees, and distracted executives.
Progent's billing model for remote support is structured to maximize the impact of your IT service investment. Progent charges on a per-minute basis for phone consulting, so you are billed just for the services that you actually get. In contrast to many online support firms, Progent requires no startup charge or minimum fees. Progent's one-minute granularity and clean policy for pricing save you from situations where speedy. minor fixes manage to turn into substantial tabs. Progent's skill at solving problems quickly translates into your business spending less cash.
Progent's Remote Support Tools
Over the years, Progent has refined a collection of optimized technologies and proven processes which allow the highest degree of efficiency for remote technical support and troubleshooting for small and midsize business computer networks. Progent provides secure Virtual Private Network support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN connectivity permits the consultants of Progent's remote service group to interface to your company's computer system remotely without breaching network security.
Progent's proprietary technical support reporting system keeps extensive documentation describing all service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the specifics of all help delivered to each client by every engineer. This database of problems and fixes is stored as a quickly retrievable proprietary database that permits Progent's online support engineers to share their experiences company-wide to ensure that the value of Progent's support grows over time. Progent's advanced certifications and working relationships with key industry leaders such as Cisco and Microsoft make available other vast technical support knowledge bases and allow priority access to vendors' internal product engineers with the result that Progent's remote consulting specialists are able to find optimal resolutions in the least time.
Initiate Remote UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's phone support in Edmonton Alberta or to find out additional information about Progent's phone support programs, call Progent at
Phone-based Technical Support Services Offered Progent
Progent's online technical service experts have certified skills in a comprehensive set of disciplines. This wide range of IT skills permits Progent's consultants to handle almost any emergency that may occur in a small business network. Certificates awarded to Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To support companies with multi-platform networks, Progent also offers the services of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based support services provided by Progent to companies in Edmonton include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote support services address a wide range of information technology including system architecture, messaging systems, system and operational security, UNIX/Linux and Windows integration, virtual server technologies for server economization and simplified management, and transitioning from legacy systems to the latest Microsoft Windows or Linux environments. Progent's group-based methodology for resolving technical issues enables fast escalation, when required, to engineers with appropriate expertise to tackle complex scenarios. This expedites repair of urgent problems, reduces lost productivity, and lowers support costs.Progent's UNIX and Linux consultants can provide urgent remote help for resolving anomalies within UNIX, Linux, or Solaris systems powered by leading variants of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert credential is the top recognition for network infrastructure engineers, and certifies an individual's network technology knowledge at the expert level. Cisco CCIEs can deal with even the most difficult problems occurring in network infrastructure design, integration, administration, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with IOS network administration utilities and coming up with workarounds or identifying program patches. Cisco qualified CCIEs are an exceptional cost-effectiveness because their broad experience permits them to find solutions for even the most complex problems rapidly. In typical instances, less experienced service providers can wrestle for many hours or even days with identical problems that a Cisco CCIE can dispose of in minutes.
Few consulting providers make Cisco-qualified CCIEs available to assist small and medium sized businesses. Progent can provide quick phone contact with a Cisco CCIE so you can get immediate help for severe network problems that are hurting business productivity but are not within the comfort zone of your local IT maintenance providers. Progent's Cisco CCIE engineers can tie into your computer system via the latest remote troubleshooting technology to provide quick, safe, and affordable analysis and remediation.
Progent's Cisco CCIEs offer assistance with all of Cisco's popular family of networking products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network solutions.
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Certified MS Windows Experts
Progent's Microsoft-certified online service engineers offer network troubleshooting and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help your company with a wide variety of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration,
Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 planning and deployment, Microsoft Teams consulting, Microsoft Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a broad range of online desktop services including Windows 7 integration, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining Business Desktop Deployment.
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CISSP, ISSAP, and CISM Premier Network Security Specialists
Progent's certified CISSP, ISSAP, and CISM security consultants can provide a variety of security services that can enhance the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against internal or external threats or help your company to recover quickly following a damaging penetration. Security support services offered by Progent cover comprehensive security audits utilizing utilities such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Nikto; fast recovery from virus and worm attacks; integrating firewalls; establishing secure architectures for off-site and mobile communication; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote support to help businesses of any size connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine local resources as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration services such as Microsoft 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent offers the skills of seasoned remote consulting professionals for contract IT projects that small companies often request. Progent's charges for longer-term consulting tasks are determined according to the level of expertise of the consultants involved. Progent's background in these important fields of information technology enables customers to complete major initiatives within budget and on time. Progent's special remote engineering solutions include:
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Help Desk Call Center Services
Progent's Call Center support programs for small and midsize organizations with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Call Center support services are well suited for small businesses who don't have the money or time to support an in-house Help Desk but who need fast communication with an effective Call Center with proficient phone support as well as the in-depth expertise to escalate the most challenging problems to high-level consultants.Progent’s Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the top professional services automation tool for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can assist you in building an efficient new Help Desk Call Center or improving your established organization, identifying or customizing Help Desk Call Center application software to address the particular needs of your company, or providing occasional phone support staff to reinforce your existing Help Desk group to handle unusually busy scenarios like software transitions, major updates, or installing brand new applications.
Progent's Help Desk Call Center team of seasoned information technology professionals provides your workers in Edmonton Alberta rapid communication with an efficient technical support group with extensive background providing phone help and remote troubleshooting for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center perception as a significant driver of business productivity, and Progent's aim is to resolve instead of merely record network issues.
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Applications Services: Training, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group provides online and in-depth consulting support and training in specific business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also can provide expertise, programming, and education for Microsoft applications including CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. To read more concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Apple Mac professionals can nurture the creative elements of Apple Mac systems by providing phone-based help support and training in imaging, audio, and video. Progent's consultants offer assistance in a large selection of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with common procedures such as scanning or digitizing audio/video or putting together an audio/video production lab.
Remote Network Monitoring Support
Progent offers businesses in Edmonton Alberta remote network monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to fit your business so your computer support is proactive rather than reactive. By spotting possible trouble spots before they expand into network outages, system monitoring can minimize inconvenient and costly service failures. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Windows environments, or systems powered by a combination of platforms.
To get in touch with Progent about emergency online expertise with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Remote Support, telephone
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton metro area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 Canada |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
Recruit Home Based Cisco Consultant Openings
Positions Home Based Microsoft Consulting
Progent believes that a carefully designed and implemented network is a vital factor for accelerating a company's growth, and we apply this philosophy in our own system environment. We have built a fault-tolerant virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver fast and effective support, cooperate closely on challenging jobs, and experience career and private growth from being part of a dynamic business culture of personal drive and freedom.
Telecommuter Collaboration Integration Support
Offsite Employees Collaboration Software Network Engineer
Progent can help small and medium-size companies to set up collaborative platforms to make it easy for their at-home employees to benefit from productive teamwork with fellow workers and clients.
Meraki Switch and Access Point IT Consulting
Meraki Management Technical Consultant
Cisco's Meraki family of switches are designed for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting to help your company to plan and deploy an efficient network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and validate a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking solution.
Printer firmware patch management Specialist
Wi-Fi controllers patch management Specialists
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances such as switches and wireless APs, and IoT devices such as sensors and robotics.
County Government Exchange Consult
County Government Cisco Consultant
Progent has extensive experience delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in delivering expert remote network support and has delivered network solutions to organizations in every state. Online support saves travel costs and solves issues more quickly than on-premises service calls.
Immediate SIP PSTN Trunks Consultant
IP PSTN Network Consultants
Progent's Cisco CCIE-certified SIP integration consultants can help organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or onsite expertise to help companies to migrate efficiently to a productive communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
Technical Support Services Gentoo Linux
Slackware Linux Professional
Progent's Linux support services offer small companies and software developers help with managing and supporting Linux systems that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Meraki Outdoor APs Remote Technical Support
Meraki Wireless Access Point Consultant
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to plan, install, manage, tune, and repair wireless networks that utilize Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid environments that integrate on-premises and cloud-based resources and that provide easy access, advanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.
ProSight DPS ECHO Backup and Recovery Services Consulting Services
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultants
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
Infor SyteLine CloudSuite Shop Trak Consultant Services
Infor SyteLine CloudSuite Development Consultants
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies more than a quarter century of background helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
Co-managed Heldesk Troubleshooting
Call Desk Sharing Remote Troubleshooting
Progent's Microsoft certified experts offer three service programs to help mid-size and large businesses develop a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses analyze the various top level Help Desk application programs available and decide which products might be too costly, miss critical capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to augment their internal Help Desk team for special projects or to substitute for absent or incapacitated personnel.
NetApp Clustered Data ONTAP Consultants
NetApp SnapMirror Consultant
Progent can provide enterprise customers the services of a NetApp-certified consultant for online or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably following leading practices.
64-bit Processing Specialist
64-bit Upgrade Remote Consulting
Progent’s Microsoft-premier engineers can assist your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit processing, plan an efficient upgrade process that reduces business interruptions, and deliver economical, professional remote support to aid your company to configure 64-bit software and application software on your existing hardware.
Solaris Evaluation
Sun Solaris Consulting
If your business runs a Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad array of security areas including security management procedures, security architecture and models, connection management products and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and business continuity preparedness. CISM and CISSP define the basic competencies and international standards of knowledge that information security professionals are required to possess. These certification provide IT management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer effective security support and consulting services.
SharePoint 2013 eDiscovery Center Remote Support Services
Integration Support SharePoint Designer 2013
Progent has been delivering SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine if an in-house, online or hybrid configuration is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 migration.
Microsoft Skype for Business IM Support and Help
Microsoft Certified Partner Skype for Business dial plans Professional
Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of any size to evaluate the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco UC. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business deployment that meets regulatory standards.
Microsoft Certified Expert Microsoft Windows 2003 Cluster Server Technical Support
Network Load Balancing Support Services
Progent’s Disaster Recovery/Business Continuity consultants have extensive backgrounds assisting small and mid-size businesses to reduce network downtime by offering affordable remote consulting services for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can assist you to develop and test a sensible business continuity strategy that matches your business goals and budget. Progent’s disaster recovery engineers can help you to architect, implement, and manage resilient technologies such as redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location data centers.
MOM 2007 Remote Troubleshooting
24-7 Online Help Microsoft Operations Manager
Even if your business has a minimal computer support staff and a modest technology budget, your information system can still have the same high availability and performance that once required a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network professionals, the most recent network management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital business applications and servers up and running.
24-Hour MSP360 Managed Backup Troubleshooting
Integration Support MSP360 B2 Backup Storage
Progent can assist your company to design, implement and debug a backup solution built around MSP360 technology. MSP360 offers file or image backup/restore for VMs and physical computers, supports all popular public clouds, and allows you to create a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and malware attacks like ransomware.
Small Office Computer Services
Small Office Information Technology Outsourcing Company
Progent is a leader in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in handling the IT service requirements of the historically underserved small company sector is the cumulative result of major technical and operational breakthroughs that have removed a great deal of the conventional expenses out of administering network service, injected unmatched technical expertise into the IT service system, and dramatically accelerated the solution cycle.
Award Winning Barracuda Backup Offsite Vaulting On-site Support
Remote Barracuda Backup with Exchange Support
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Managed IT Services Services
Small Business Network Management Services Consultant
Progent's ProSight family of managed IT services are designed to provide organizations who have minimal in-house network support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed IT services include flat-rate network management costs, smart automation of common administrative tasks, ongoing absorption of new technology, graceful migration from legacy technology to modern solutions, close fit between information technology with strategic objectives, access to veteran network consultants, and freeing up management to focus on business issues instead of ever-changing information technology.
Specialist Apple iOS integration
Specialist iPhone LDAP
Progent can provide cost-effective online assistance to assist you to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you get past occasional technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your IT network.
Windows 8.1 BitLocker IT Consultants
Windows 8.1 Wireless Troubleshooting
Microsoft Windows 8.1 is engineered to run on devices from smartphones and tablets to engineering workstations. A wealth of new and improved features, including touch screen support and signature live tiles user interface, provide a wide selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you gain significant business value from the operating system's various new and enhanced technologies.
WatchGuard Firebox Firewall Configure
Cybersecurity Firm WatchGuard Firebox T35 Firewall
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Aironet Ruggedized APs Technical Support Services
Aironet 2700 Access Point Specialist
Progent's Cisco certified Wi-Fi experts offer affordable online and onsite support for end-of-life and current Wave 2 Aironet Wi-Fi access points and Progent can help your business to design and manage wireless environments that incorporate indoor and outdoor/ruggedized Aironet APs.
ASA Firepower Onsite Technical Support
ASA Firewall with Firepower Computer Engineer
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, administer and troubleshoot firewall solutions built around Cisco ASA firewalls with Firepower Services.
Windows Server 2008 R2 Support Services
Integration Support Windows Server 2008 Hyper-VI
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your company, create test systems and migration strategies, integrate Windows Server 2008 with your IT infrastructure and workload, train your IT staff how to run new management tools, and provide ongoing consulting and tech support via low-cost options such as Help Desk service and online technical assistance.
Conti ransomware recovery Engineers
ransomware cleanup and file restore Consultants
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Consultants System Center 2016 Hybrid Cloud Integration
System Center 2016 Troubleshooting Remote Support
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT support programs, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, protection, and productivity.
Consulting Services ProSight VM Hosting
Specialists ProSight Small Business Private Clouds
Progent's ProSight Virtual hosting services provide small companies a range of benefits such as reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class security, greater availability, and regulatory compliance.
24x7x365 Network Security Inventory Technology Professional
Internal Cybersecurity Inventory Consultant
Progent offers small organizations a pair of specially designed network security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your network security profile which are analyzed by expert information security specialists who interpret the data collected by the scan, present objective summaries of your existing network security, and make suggestions for enhancements. Progent has developed two complementary security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small companies while providing enterprise-quality evaluations of your IT network's exposure to attack.
Services ProSight Email Data Leakage Prevention
Consulting ProSight Spam Filtering Services
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Collocation IT Services
Top Internet Data Center Online Technical Support
Progent’s colocation center support services are intended for companies with hardware housed at IDCs or data center collocation hosting facilities and in need of on-demand in-person service at the collocation facility as well as off-site help from Microsoft and Cisco Premier professionals. Progent provides a full range of data center and IDC and collocation consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, design and installation of non-stop systems, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.
Top Quality NetApp MetroCluster Troubleshooting Specialists
Specialist NetApp MetroCluster Switchover
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles apart from each other. Progent's team of seasoned network experts can assist your business to design, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery solution to verify compliance with industry standards and regulatory mandates.
24/7 Microsoft Expert Outsourced Programming Power BI Dashboards
Power BI Data Prep Development Company
Progent's Power BI consultants can assist you to plan, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to organize your target data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud, or hybrid environment for Power BI.
Urgent Microsoft Exchange Upgrade Network Engineer
Consulting Services Microsoft Exchange Upgrade
Progent is among the most expert network consulting firms for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
ISA 2004 Enterprise Edition Server Network Engineer
Online Help Microsoft Proxy Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that supports your information security requirements without restricting your network.
Microsoft Windows 2019 Consultant Services
Windows 2003 Server Online Support
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting team with hands-on experience and in-depth knowledge in designing and integrating cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business goals. Progent’s consulting services can help you with planning, deploying, administering, and troubleshooting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Top Professionals Microsoft Exchange 2010 Migration
Exchange Server 2010 Migration Consultant Services
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to plan and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast payback by improving your productivity, lowering the cost of equipment and service, simplifying management, and consolidating your vital communications technologies.
NetApp SnapMirror Professional
Consult NetApp MetroCluster
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 300km away from one another. Progent's team of veteran IT experts can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and regulatory mandates.
Endpoint patch management Technology Professional
Printer firmware patch management Consulting
Progent's managed services for patch management offer businesses of any size a versatile and cost-effective solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
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