UNIX, Linux, Solaris, and Apple Mac OS X Online Technical Support for
Edmonton Small Business IT Networks
For small companies in Edmonton Alberta, Progent provides technical support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Microsoft Windows technology. Progent has delivered remote support to businesses in all 50 states in the United States. (See Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE network specialists for challenging connectivity problems, plus the services of CISA and CISM-accredited security consultants to help with advanced security design and disaster recovery preparedness.
Progent's online support services offer excellent value due to the fact that they are equipped with the practical experience and the advanced tools to resolve most network problems quickly. This lowers direct expenses because service calls require a smaller number of billable minutes. Remote help also eliminates the expense of sending a consultant to your office. Your company benefits additionally in indirect expenses by reducing or avoiding network downtime and associated losses stemming from business discontinuity, upset customers and vendors, idle workers, and de-focused management.
Progent's billing model for remote support is designed to stretch your IT service dollar. Progent bills per minute for phone consulting, so you are charged just for the services that you receive. In contrast to typical remote support firms, Progent requires no startup charge or minimum payments. Progent's per-minute billing unit and clean model for pricing avoid situations where quick repairs somehow end up as substantial tabs. Progent's penchant for handling problems efficiently translates into your business spending less cash.
Progent's Online Technical Support Tools
Over the years, Progent has fine tuned a set of optimized tools and field-tested methodologies which allow the maximum degree of efficiency for online help and troubleshooting for small and midsize company IT networks. Progent provides secure VPN support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology permits the experts of Progent's remote service group to connect to your company's environment without compromising system security.
Progent's sophisticated customer support reporting application keeps comprehensive histories of the service that Progent's customers have received. Progent's staff service personnel have the benefit of the history of assistance delivered to each customer by every Progent engineer. This archive of anomalies and responses is organized as an easily accessible proprietary database that allows Progent's online support professionals to share their experiences with the whole team to ensure that the quality of Progent's support grows daily. Progent's high-level certifications and close associations with important technology companies such as Cisco and Microsoft make available other extensive support knowledge bases and permit quick response from vendors' internal support staff so Progent's remote consulting experts are able to come up with the best resolutions promptly.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's remote support in Edmonton Alberta or to find out more about Progent's phone support options, contact Progent at
Online Network Support Services Provided by Progent
Progent's online network support engineers offer advanced credentials in a comprehensive array of disciplines. This broad scope of IT skills permits Progent's consultants to resolve practically any emergency likely to crop up in a small business network. Certificates held by Progent consultants in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To support clients with multi-OS networks, Progent also offers the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) consultants.
Remote support available from Progent to companies in Edmonton include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and macOS and OS X remote consulting services address a wide range of computer technology including system infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server economization and simplified administration, and migration from older systems to current MS Windows or Linux-powered solutions. Progent's group-oriented methodology for solving technical problems promotes quick escalation, if necessary, to engineers with task-relevant expertise to handle complex scenarios. This expedites solutions of urgent problems, minimizes network downtime, and lowers support costs.Progent's UNIX and Linux support engineers can offer urgent remote assistance for analyzing problems within UNIX/Linux systems based on popular derivatives of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network consultants, and indicates a person's networking skills at the master level. CCIEs can handle even the most intractable challenges associated with network infrastructure planning, installation, maintenance, security, and repair. CCIEs operate with the highest priority with Cisco's in-house product support engineers in isolating problems with Cisco IOS network management utilities and coming up with workarounds or locating program patches. Cisco qualified CCIEs are an exceptional cost-effectiveness since their broad experience enables them to find solutions for even the most complex problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or even days with identical problems that a Cisco CCIE can resolve in minutes.
Few service providers make CCIEs accessible to support small and mid-size companies. Progent offers quick phone access to a Cisco CCIE so your company can get timely assistance for serious network infrastructure problems that are hurting worker efficiency but are outside the comfort zone of your local computer service group or consultant. Progent's CCIE support experts can communicate with your computer system using state-of-the-art on-line troubleshooting tools to provide fast, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs can provide consulting for the entire range of Cisco's top-selling selection of networking devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network products.
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Authorized Microsoft Windows Experts
Progent's Microsoft-certified remote service experts can deliver computer problem solving and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can assist you with a broad range of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange Server 2019 deployment,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server management and Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent also offers a broad array of online PC desktop support including Windows 7 migration help, upgrading to 64-bit desktop software, integrating Office 2010, and streamlining workstation deployment.
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CISSP and ISSAP Certified System Security Professionals
Progent's accredited CISSP, ISSAP, and CISM security engineers can provide a range of system protection solutions to enhance the protection of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or help your company to clean up rapidly following a serious breach. Security support services offered by Progent cover thorough security analysis using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from virus and worm attacks; setting up firewalls; establishing secure techniques for remote and mobile communication; protecting your messaging system against viruses, spam and DHA attacks; and managing round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote support services to help businesses of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that utilize local resources as well as public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent offers the services of world-class online consulting experts for special projects that small businesses often need. Progent's rates for ongoing development or consulting projects are set based on the qualifications of the consultants assigned. Progent's background in these important areas of computer technology allows customers to execute major projects within budget and on time. Progent's project-based remote engineering solutions include:
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Help Desk Support
Progent's Help Desk Call Center service offerings for small and midsize businesses with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are designed for smaller organizations who don't have the money or time to create an internal Call Center but who want fast response from a reliable Help Desk with professional telephone assistance plus the available expertise to escalate the most challenging problems to high-level engineers.Progent’s shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution built around the top professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Help Desk consulting services can assist you in building an efficient new Call Center or enhancing your established organization, identifying or modifying Help Desk Call Center software to handle the particular demands of your company, or providing occasional online staff to reinforce your existing Call Center group during high-demand situations such as software transitions, major updates, or rolling out brand new applications.
Progent's Call Center team of experienced information technology consultants offers your computer users in Edmonton Alberta immediate assistance from an efficient technical support group with years of experience delivering telephone-based help and remote troubleshooting for computer environments powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a key driver of company success, and Progent's policy is to resolve and not just annotate IT issues.
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Business Applications Support: Education, Programming, and Integration
Progent's Applications Consulting Team provides phone-based professional engineering support and education in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting expertise, programming, and training for familiar Microsoft business applications such as CRM, Microsoft Project, MS Word, and Microsoft Excel. For more concerning Progent's consulting, custom development, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Mac professionals can nurture the imaginative facets of Apple Mac environments by delivering remote help services and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Macintosh programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special jobs such as capturing or digitizing audio or video or integrating an audio/video post production studio.
Online Network and Server Monitoring Support
Progent can provide companies in Edmonton Alberta remote network monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent to fit your business so that your computer support is proactive rather than reactive. By spotting possible issues before they grow into full-scale emergencies, system monitoring can head off disruptive and costly network crises. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft systems, or systems that incorporate a mix of platforms.
To get in touch with Progent about emergency remote support with UNIX/Linux, Solaris, or macOS and OS X environments, go to Progent's Emergency Phone-Based Support, phone
Edmonton Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Edmonton Metro Area.
| City | Address | Phone | Link |
| Edmonton | 10526 Jasper Ave Edmonton, AB T5J 1Z7 |
+1 825 525 1955 | Edmonton Network Support Services |
An index of content::
Exchange 2013 DAG Services
Exchange 2013 Disk Availability Group Consultants
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a revamped architecture. These enhancements affect key IT areas such as manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management for Exchange Server 2013.
Microsoft Teams topology Consult
Engineers Microsoft Teams with Exchange Online
Progent can assist you to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Office SharePoint Server 2016 IT Services
Microsoft Office SharePoint Server 2013 Support Services
Progent’s Microsoft-certified experts can provide organizations of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and information. SharePoint Server provides a common spot for your employees or customers to connect to, manage, distribute and interact with useful data, files, and applications and to communicate with other people. SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Integration Support Windows 2000 Server
Microsoft Windows 2000 IT Consultants
Progent's Microsoft-certified Windows 2000 Server experts can provide network support and information technology consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and support offerings include system design, installation, project management, on-site and off-site technical support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
System Center 2016 Hybrid Cloud Integration Consulting
System Center 2016 Cloud Integration Specialist
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.
Integration Support ASA Firewall
Engineer Firepower Management Center
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist you to manage your current PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Top Information Technology Consultants Microsoft Office XP
Technical Support Company Microsoft
Progent’s IT outsourcing services offer economical computer consulting for small companies. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or building a web-based business application, outsourcing your IT engineering services can contain costs and eliminate risks, allowing IT support budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you build a protected and highly available system foundation for your critical business software powered by Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Setup and Support Chief Information Officer
Part-Time CIO Consulting Services
Progent can provide small businesses with an information management expert who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business operations so they align better with your business objectives. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time senior IT executive.
Design MySQL WorkBench
MySQL Standard Edition Consultants
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or application programmer and can assist businesses of any size to configure and maintain MySQL in a reliable IT environment that offers advanced speed, expandability, and protection. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.
Engineers Lync Server 2013 PSTN Gateway
Consultant Lync Server 2013 Reverse Proxy Server
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts and system architects can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your management team and users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Ubiquiti UniFi Wave 2 WiFi access point Consultant
Immediate Ubiquiti UniFi Switch Services
Progent can provide quick access to the skills of veteran Wi-Fi consultants who can assist organizations to assess the benefits of Ubiquiti UniFi wireless APs for your company and assist you to design, install, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and position UniFi wireless access points for your required signal coverage and throughput.
Les Kent has a 35-year history of successful network integration, executive administration, marketing, and operations. He has shown a knack for developing sophisticated IT solutions while working as a system designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Live Communications Server 2007 Services
24/7 Outsourcing Microsoft LCS Server IM
MS Communications Server delivers IM and Real Presence in an extensible, world-class package featuring enhanced protection, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, increased worker productivity, and stronger intellectual property protection. MS Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises configuration support and troubleshooting services for your Office Communications Server environment and can assist you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add significant strategic value to your information network
Microsoft Active Directory Engineer
Microsoft AD Services
Microsoft Windows Active Directory demands extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified consultants are experienced in designing, deploying, and maintaining sophisticated Enterprise AD installations. Progent’s areas of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online AD environments, and fixing unsuccessful installations of Active Directory and AD-integrated programs.
Specialist SCCM 2012 Mobile Device Management
Top Quality SCCM 2012 Windows 2010 Provisioning Remote Support Services
Progent can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy device management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
24-Hour Security Consulting Companies Outlook 2016
Top Rated Office 365 Security Problem Resolution
Progent's certified Microsoft Office and Office 365 experts can help companies to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers fast ROI and enables improved business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with various versions of Microsoft Office and offers customized online instruction to individuals or groups.
Network Consultants Database DBA
RDBMS Engineer
Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include software installation and integration, application design and coding, administration services, replication and synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
Exchange 2003 Server Migration Consultant
Engineer Exchange Server 2003 Upgrade
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Network Consultant McAfee
Trend Micro Technology Consulting
Progent provides small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security plan and select appropriate products from multiple suppliers to achieve your security objectives while sticking within your spending limits.
Cisco Architecture Small Business IT Outsourcing Companies
Cisco Remote Access Network Outsource
Progent can help your organization to utilize Cisco's networking products to build a solid foundation for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas such as hardware utilization, security and compliance, manageability, uptime, and disaster recovery.
Microsoft Exchange Computer Consultant
Microsoft Exchange Support and Integration
Progent's certified professionals provide computer support and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Microsoft Certified Expert Exchange 2019 and Outlook Professional
Exchange 2019 MCDB Cache Computer Consultant
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Engineers Windows Server 2008 BranchCache
Windows Server 2008 Security Troubleshooting
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, create test programs and migration strategies, integrate Windows Server 2008 with your IT environment and applications, educate your IT staff how to run enhanced administration tools, and provide ongoing consulting and support via budget-friendly options including Help Desk service and online technical assistance.
Google Cloud Identity Consulting
Engineers Google Cloud Linux
Progent offers affordable online and on-premises support to assist organizations to move all or part of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
24 Hour Help and Support Call Desk Sharing
IT Consultant Help Desk Sharing
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.
MySQL database Migration Consultants
Oracle database administration Technology Professional
Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or application developer and can help businesses of all sizes to integrate and manage MySQL within a dependable network environment that offers advanced speed, scalability, and protection. Progent also has proven skill assisting businesses port applications from an Oracle environment to MySQL.
Amazon Marketplace Web Service development training Development Company
Amazon MWS integration training Expert Development
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Windows Hyper-V 2016 Shielded VMs Integration
Hyper-V 2016 Migration Online Support Services
Windows Hyper-V 2016 incorporates key features initially designed for and refined on Azure, one of the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-based or hybrid installation, develop and carry out a smooth upgrade plan, educate your IT administration and technical support personnel, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.
Cisco Content Engine Network Module for Content Delivery Professionals
Microsoft Windows Server 2003 Network Load Balancing Manager Online Help
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content delivery technology including Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Cisco and Microsoft Certified Co-managed Help Desk Support and Setup
Supplemental Call Center Support and Setup
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Microsoft Certified Dynamics GP Power BI Consultant
Online Troubleshooting Dynamics GP/Great Plains
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to expand clients and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, configure and administer the latest release of Dynamics GP or migrate efficiently from an earlier version.
Private Cloud Integration Consulting
Private Cloud Services Professionals
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and management of network hardware and facilities while achieving world-class levels of system reliability and security.
Microsoft Hyper-V 3.0 Server Consolidation Onsite Technical Support
Microsoft Hyper-V 3.0 Virtual Machines Computer Engineer
Widows Server 2012 R2 Hyper-V enhances server virtualization in important areas such as multitenancy, agile network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and improve productivity.
Operations Security Firewall Configuration
CISM Certified Network Consulting
For smaller organizations, computer security and regulatory compliance is too complicated to master but too dangerous to overlook. The largest biggest institutions have been breached, and the leading cloud services have on occasion been taken down. It seems like there's no place to hide. Progent has made it affordable for smaller businesses to carry out critical IT security projects successfully by offering the advantage of billed time to the closest minute with no minimum charge for remote support. You have the help of a seasoned computer consultant to deliver precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Private Cloud Integration Consulting Services
Immediate ProSight Virtual Server Private Cloud Hosting Specialist
Progent's ProSight Virtual hosting services offer small companies a variety of benefits including reduced capital costs, savings on operational expense, better management focus, world-class security, enhanced availability, and regulatory compliance.
Professional Azure and SharePoint integration
Microsoft Azure cloud integration Coding
Progent can assist companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android handhelds.
CCIE Certified Unified CM Consulting
Remote Troubleshooting Unified Contact Center Express (Unified CCX)
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express provide a borderless IP-PBX by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and budget-friendly online and on-premises support to assist businesses of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager setup and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Windows and Solaris Computer Engineer
Windows and Solaris Computer Engineer
If your company is producing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value expertise while avoiding the continual hassle of managing your company information system. By using automated server monitoring and by providing remote and on-site assistance as your business needs it, Progent represents an economical way for maintaining an IT network that features excellent reliability, security, and efficiency. Progent's developer support services include full-service it outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring services, and Help Desk Call Center outsourcing.
Microsoft Firewall Integration Support
ISA 2004 Server Support Services
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Exchange Server Hosting Specialist
Professional Hosting for Exchange
Progent's Exchange Hosting Services provide an enterprise-class data center that features backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, plus fault-tolerant access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtualized servers for fault tolerance, easy scalability, and fast restoration. Services feature integration with your business network, connectivity with handheld communication devices, continual tracking of performance and security, spam filtering, patch and revision control, Help Desk Call Center services, per-day backup, and comprehensive email administration support.
Sun Solaris Upgrade Help
24-7 Solaris Migration Consultant
Progent can assist you to plan and implement an efficient transition from a Sun Solaris-based information environment to a network powered by MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and minimize productivity discontinuity by designing an effective transition plan that preserves your existing investments in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current infrastructure, migration strategy and testing, MS Exchange migration expertise, information and application migration, and processor and storage system migration and economization.
Virtual Application Delivery Specialists
Citrix XenApp Application Virtualization Services
Progent's Citrix consultants can assist your business to design, implement, manage, and troubleshoot a virtual Windows application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for distributing server and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and support a remote datacenter that offers high uptime, advanced protection, and fast disaster recovery.
Computer Security Juniper SRX Series Firewall
24-Hour Juniper SRX Series Firewall Cybersecurity Contractor
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Largest Monitoring and Reporting On-site Technical Support
MOM 2007 Network Consultant
Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network support experts. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small and midsize company information systems enterprise-class availability, security and productivity.
Office 365 Gmail migration Professional
Technical Support Services Office 365 migration PowerShell
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.
Windows Server 2019 Clusters Sets Online Consulting
Emergency Windows 2019 Computer Consultant
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
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