Immediate Online Support for Edmonton Alberta Computer Systems
Fast Phone Consulting for Edmonton NetworksFor organizations in Edmonton Alberta, Progent provides online help for information systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have provided remote support to businesses in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to solve complex infrastructure problems, plus the assistance of CISSP-certified cybersecurity consultants to handle high-level security design and diagnostic issues.

Progent's remote technical support experts offer exceptional leverage because they have the practical experience and have access to the sophisticated technology needed to solve most information system problems quickly. This lowers immediate costs since solutions require fewer billable minutes. Online help also eliminates the cost of sending a consultant to your site. Your company saves additionally with indirect costs by reducing or avoiding system outages and associated losses resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's extensive remote consulting know-how is especially valuable for organizations that are dependent on public clouds for vital network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing model for remote help is designed to stretch your IT service dollar. Progent bills by the minute for phone consulting, so you are invoiced just for the services that you actually get. In contrast to typical online support firms, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute granularity and simple policy for pricing eliminate scenarios where quick fixes somehow turn into major tabs. Progent's skill at disposing of technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined a set of optimized technologies and field-proven methodologies which promote the maximum level of efficiency for online technical support and repair for IT systems of any size. Progent offers safe VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's online support team to link to your company's network remotely without compromising corporate security.

Progent's powerful technical support database application includes extensive records for the service that Progent's clients have received. Progent's team consultants have the benefit of the records of support delivered to each client by any Progent engineer. This history of anomalies and resolutions is organized as a quickly accessible support database that permits Progent's online technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's advanced certifications and close associations with major vendors such as Cisco and Microsoft open up additional vast technical databases and permit priority access to vendors' in-house product engineers so Progent's remote service experts are able to find the best resolutions quickly.

Online support services available from Progent to clients in Edmonton Alberta include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, flat-rate services intended to enable small and medium-size organizations to utilize the same best-of-breed technology deployed by some of the industry's leading enterprises. The ProSight line of IT management outsourcing services addresses all critical areas of information technology such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has worked with advanced backup technology companies to produce ProSight Data Protection Services, a family of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and track your backup processes and allow transparent backup and fast restoration of vital files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural disasters, fire, malware like ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these fully managed services are most appropriate for your IT environment.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for patch management provide businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. Besides maximizing the security and functionality of your computer network, Progent's patch management services permit your in-house IT team to focus on line-of-business projects and tasks that deliver maximum business value from your information network. Find out more about Progent's patch management services.

  • ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a protected online account and enter your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be used for this second form of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several verification devices. To find out more about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing family of real-time management reporting utilities designed to work with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to provide centralized control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating devices that need important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup system that aligns with your business requirements. For details, refer to The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for special IT projects. Billing charges for longer-term consulting tasks are determined based on the qualifications of the engineers assigned. Progent's experience with these important fields of information technology enables customers to execute critical initiatives within budget and on schedule. Progent's project-based online consulting services include:

  • Call Center Expertise
    Progent's Help Desk Call Center service options for businesses with networks based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk services, shared Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent offers service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve complex problems.

    Progent's Help Desk consulting services can assist you in building an efficient new Call Center or enhancing your current one, evaluating or modifying Call Center software products to address the special demands of your company, or providing occasional phone support personnel to work with your in-house Help Desk resources to deal with unusually busy scenarios like software migrations, mass upgrades, or installing brand new applications.

    Progent's Call Center team of experienced information technology experts offers your clients in Edmonton Alberta immediate communication with an efficient network service resource with substantial experience providing phone help and remote diagnostics for IT systems based on Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center the reputation as a crucial enabler of business performance, and Progent's aim is to solve and not just report network problems.

  • Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting Team can supply online and in-depth engineering expertise and training in key business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can provide consulting expertise, custom development, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To find out more on Progent's consulting, custom programming, and training services, see Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud environments by offering advanced support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of multi-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide advanced remote and onsite expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of System Center2, expand or tune your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Edmonton Alberta online hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting services. Progent can customize Operations Manager to fit your business so your network support is proactive rather than reactive. By detecting potential problems before they result in crashes, proactive monitoring can minimize inconvenient and costly service failures. Progent can also use network monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or environments that incorporate multiple operating systems.
How Your Edmonton Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based assistance with Microsoft, macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Phone-Based Support, phone 1-800-993-9400, or refer to Contact Progent. For organizations and new businesses in Edmonton Alberta, Progent's online network support engineers are ready to provide effective and economical system help whenever your organization has to have it. Over 20 years of offering remote tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting capability and to fine tune online connectivity tools to fix computer problems quickly while avoiding the expense and lost productivity that comes with on-premises support calls.

Even if your Edmonton organization works with a local freelance support technician or maintains a full time IT staff that can deal with typical computer issues, Progent's Microsoft and Cisco certified engineers can still provide a convenient and seamless remote extension of your local resources for situations when your regular service personnel either don't have the time or the experience to solve sudden system crises or especially challenging integration problems.

Features of Progent's Online Network Services for Edmonton Alberta
Progent's online support, remote troubleshooting, network security consulting, and network administration services give offices in Edmonton Alberta unparalleled leverage for your support investment. Whether you need occasional phone support and remote network repair or ongoing Help Desk services and network administration, Progent's experts can provide your organization world class network support while allowing you to avoid the expense and hassle of carrying a large internal IT staff. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, range of technical experience, refined support software, and understanding of corporate IT enable businesses to avoid the limitations of excessive reliance on smaller service firms, individual freelance consultants, or limited internal resources.

Progent adds value by offering:

How Does My Business Start Receiving Remote Computer Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Network Support.



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    Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your business, develop test systems and migration plans, install Windows Server 2008 with your IT environment and workload, educate your support personnel how to run new management tools, and deliver continuing consulting and tech support via low-cost options such as Help Desk support and remote technical support.

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    Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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    Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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    ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior AI tools by SentinelOne to guard endpoint devices and servers and VMs against familiar as well as new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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    Lync 2013, now called Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony across a broad range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to assess the business benefits of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT team and users. Progent has expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 apps including Outlook clients and PowerPoint.

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    For large businesses, Progent can supplement in-house network support staffs by providing extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a seamless local extension of enterprise IT management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox conformance, project planning, and world-class service for multiple location network environments based on Enterprise Windows. Progent can offer on-site consultants and technicians to help with a site relocation or branch move, or a system architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent's Microsoft certified consultants can help your company to pilot Microsoft Windows 7 to confirm application compatibility and to check its speed and reliability running in your environment. Progent can also show you how to estimate the potential business value of adopting Windows 7. If you decide that Microsoft Windows 7 fits your business strategy, Progent can help your IT organization to design and carry out a non-disruptive deployment of Microsoft Windows 7 from a previous release of Windows.

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    Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations as well as a revamped structure. These improvements favorably impact key areas including ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.

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    Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server and provides a centrally managed Internet gateway that acts as a single-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Even if your company has a small network services group and a limited technology budget, your information network can still have the same high availability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent network management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital network applications and hardware up and running.

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    Progent's certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.

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    Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.

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    Progent provides national online technical support and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online IT help offers optimum return for your IT dollar by extending user productivity and shortening the hours billed for network repair services. Sophisticated remote support tools and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your site. In most of cases your IT problems can be remediated over the phone or via a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to assist you with the toughest system issues.

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    Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.

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    Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting threats and filtering traffic content according to user class and locale. Progent can help you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.

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    Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's Cisco-authorized IT engineers can help you create an affordable, high availability Internet configuration solution that can achieve non-stop Internet access through a broad array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the latest technology for fault tolerant Internet connections to build an economical, completely redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet connections.

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    Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide remote or onsite configuration and troubleshooting support to help you to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office layout, construction, and anticipated network traffic.

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