Fast Remote Technical Support for Edmonton Alberta Computer Systems
Urgent Remote Support for Edmonton SystemsFor companies in Edmonton Alberta, Progent provides online technical support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered remote support to businesses in all 50 states in the U.S. (Check out recommendations from Progent's clients.) Progent also can furnish the expertise of Cisco CCIE-qualified network specialists to handle complex infrastructure problems, as well as the services of CISA and CISSP-accredited cybersecurity consultants to handle advanced security design and diagnostic jobs.

Progent's online technical support experts offer excellent value due to the fact that they have the real-world background and are equipped with the advanced tools necessary to solve most information system issues quickly. This lowers immediate costs because solutions accumulate fewer chargeable consulting minutes. Online support also avoids the expense of dispatching a consultant to your site. Your company benefits even more in incidental costs by reducing or eliminating network outages and associated costs resulting from business disruption, disgruntled customers and vendors, idle employees, and distracted executives. Progent's advanced online consulting expertise is especially valuable for organizations that rely on public clouds for vital network infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's pricing policy for remote support is designed to leverage your network support dollar. Progent bills per minute for phone assistance, so you owe only for the support that you actually get. Unlike typical online support firms, Progent requires no initialization fee or minimum payments. Progent's per-minute granularity and clean model for billing save you from scenarios where speedy. minor repairs manage to end up as substantial bills. Progent's penchant for disposing of technical issues efficiently means you spends less money.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has refined a set of optimized technologies and field-tested methodologies that promote the highest level of effectiveness for remote engineering help and repair for IT systems of any size. Progent offers protected VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the staff of Progent's remote service group to link to your system remotely without compromising network security.

Progent's proven customer support database system stores detailed documentation describing all support that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of all help provided to every client by every Progent consultant. This history of problems and responses is stored as a quickly accessible proprietary database that permits Progent's online technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves over time. Progent's high-level accreditations and working relationships with key industry leaders including Cisco and Microsoft open up other massive technical support knowledge bases and permit fast access to manufacturers' in-house engineering staff so Progent's online service experts can come up with the most efficient resolutions promptly.

Online support offered by Progent to businesses in Edmonton Alberta include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate services designed to enable small and medium-size organizations to utilize the same best-of-breed technology used by many of the industry's top corporations. The ProSight line of outsourced network management services addresses all critical facets of modern networking including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including protection, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services, a portfolio of subscription-based management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS products manage and monitor your backup processes and enable non-disruptive backup and rapid restoration of important files, applications, images, and virtual machines. ProSight DPS lets you protect against data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human error, ill-intentioned insiders, or application bugs. Managed services available in the ProSight Data Protection Services selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are best suited for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. Besides optimizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your in-house IT team to focus on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on (SSO)
    Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a protected online account and give your password you are requested to confirm your identity via a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used for this added means of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. For more information about Duo identity validation services, go to Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to deliver centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating tedious management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent�s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management personnel and your Progent consultant so that all looming issues can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you�re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for special information technology projects. Billing rates for ongoing consulting tasks are determined based on the qualifications of the engineers required. Progent's experience with these important fields of information technology enables clients to complete critical projects within budget and on time. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk Call Center support programs for organizations with environments based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to handle complex issues.

    Progent's Help Desk consulting expertise can support you in establishing an effective new Help Desk Call Center or enhancing your established one, evaluating or enhancing Call Center software to address the particular needs of your company, or providing occasional phone support personnel to reinforce your internal Help Desk resources to handle unusually busy events like software migrations, major updates, or installing new business software.

    Progent's Help Desk Call Center team of experienced information technology professionals offers your computer users in Edmonton Alberta fast assistance from an efficient network service resource with years of background providing phone support and remote repair service for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to give the Help Desk Call Center recognition as a key driver of company efficiency, and Progent's intent is to fix and not simply report network issues.

  • Applications Services: Training, Customization, and Integration
    Progent's Applications Experts Group can supply online and in-depth consulting support and education in specific business application areas that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom development, and training for popular Microsoft business applications including CRM, MS Office Project, Office Word, and Office Excel. To find out more information about Progent's expertise, custom programming, and education offerings, visit Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts offer advanced online and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new deployment of System Center2, expand or tune an existing one, migrate efficiently from an earlier release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Edmonton Alberta remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) expertise. Progent can tune Operations Manager to fit your environment so that your computer maintenance is proactive rather than reactive. By spotting potential issues before they cause downtime, automated monitoring can head off stressful and expensive information system failures. Progent can also use network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or systems powered by a combination of OS platforms.
How Your Edmonton Business Can Contact Progent's Remote Support Experts
To contact Progent about emergency online support with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Online Support, call 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Edmonton Alberta, Progent's phone-based computer support specialists are ready to provide expert and cost-effective system support whenever your company has to have it. Long experience providing online tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire world-class troubleshooting skills and to refine remote connectivity technology to repair network problems rapidly while avoiding the cost and lost productivity that comes with on-premises support calls.

Even if your Edmonton office relies on a regular freelance consultant or employs a full time organization that can handle day-to-day network issues, Progent's Microsoft and Cisco certified consultants are available to offer an easy and seamless remote expansion of your on-site resources for situations when your regular IT support personnel either lack the availability or the expertise to handle sudden system crises or especially complex integration problems.

Features of Progent's Online Network Support for Edmonton Alberta
Progent's phone help, remote repair, network security consulting, and system administration services offer offices in Edmonton Alberta the greatest leverage for your support investment. Whether you need one-time telephone support and Internet-based troubleshooting or full-time Help Desk call center services and network administration, Progent's experts can deliver your office world class network support while allowing you to eliminate the expense and hassle of maintaining a full-service in-house IT organization. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, range of IT knowledge, fine tuned remote support software, and familiarity with enterprise networking allow companies to escape the pitfalls of excessive reliance on smaller service organizations, individual freelance consultants, or over-stretched internal IT help.

Progent adds value by providing:

How Does My Business Begin Receiving Online Network Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Online Support.

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    The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Windows consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration Call Center support services.

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    Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique ability for supporting branch offices that need network service with the responsiveness common to with small firms but which offers professional communications, complete documentation, and compliance with enterprise IT protocols. If your enterprise has a branch office located anywhere in California or any area served by Progent's consultants, Progent can provide a wide range of onsite and off-site network support services and network architecture expertise.

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    For medium-size businesses looking for IT support, Progent can deliver a variety of options including on-site help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation support, application programming, and expert consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional on-premises help for solving network problems rapidly and affordably.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure proper test systems, the lab cuts capital outlay and engineering risk and helps keep vital IT projects on schedule.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud. For business networks built exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network environment that is available, safe, fast and aligned with your organization's objectives.

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    Progent offers small organizations two specially designed network security evaluation scanning packages that provide, at a set fee, remotely managed inventory scans of your security profile which are evaluated by professional security engineers who interpret the data collected by the remote scan, deliver objective evaluations of your current network security, and make suggestions for improvements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal security testing that are priced to meet the restricted budgets of small businesses while delivering enterprise-class assessments of your network's vulnerability to attack.

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    Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and transmit messages, search the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to meetings via your Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage education.

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    Progents staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry experience, at the front lines of network support, performing a wide range of IT tasks for a large array of clients. Every Progent support professional shares a proven set of individual best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to fix actual IT problems efficiently.

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    Progent can assist small and medium-size businesses to plan, implement and troubleshoot the network infrastructure for at-home workers.

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    Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to design, deploy, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver occasional guidance to resolve challenging issues or deliver comprehensive project management services to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing alternative that enhances network availability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and key business application servers supported within a secure and reliable data center on a fast, high-availability virtual server set up and supported by Progent's network service experts.

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    Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based upon proven virtualization techniques that enable small companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.

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    For custom program creation, Progent can provide programming experts to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progents experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's Cisco CCIE-certified network infrastructure consultants have extensive background assisting Internet Service Providers to design, deploy, manage, optimize, and debug high-availability, scalable connectivity environments suitable for public networks.

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    Citrix offers a powerful family of platforms that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix technology and show you how to plan, validate, implement, optimize, and support Citrix virtualization platforms.

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    Progents Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, teams and information. Microsoft SharePoint Server provides a common location for your employees or clients to access, organize, distribute and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge theyve developed in a way that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint solution or upgrade to the latest release of SharePoint.

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  • Virtualization Technology Professional
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    Server proliferation puts pressure on IT budgets and management resources. Server consolidation via a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more efficient use of servers, streamlined operations, enhanced system availability, and easier management. Typical uses for virtual machines are hardware consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.

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    Progent offers one-on-one education customized for individuals who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for macOS and Mac OS X application software.

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    Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient migration to Cisco's latest wireless controller technology.

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    Progent's Microsoft-certified consultants offer economical online and on-premises expertise, software development, and debugging support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    Server growth wreaks havoc on network budgets and management resources. Server consolidation via a virtual architecture offers lower TCO of hardware and quicker return on investment, more efficient use of servers, streamlined operations, enhanced network uptime, and easier management. Common usage scenarios for virtual machines include resource consolidation, economical platforms for line-of-business legacy software running on obsolete operating systems, and affordable isolation of program development or pilot testing environments from on-line systems.

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    Progent is among the most experienced IT support firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 management.

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