Progent's Microsoft certified experts offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install important applications rapidly and reliably to appropriate workers, lower product costs and stay compliant by determining usage profiles, improve Windows protection by increasing your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by fully exploiting the administrative capabilities incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
The QTS Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation site or if your company is considering migrating your primary or disaster recovery system to the Herakles data center, Progent offers a variety of cost-effective services including colocation migration, system installation and upgrades, network optimization, comprehensive project management, virtualization configuration, remote monitoring, streamlined network administration, application development, business continuity planning, data security assessment, and the support of the Progent Test Lab.
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Microsoft Lync Server that unifies the administration of IM and Presence and improves the productivity of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can also help your company to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and provide webinar training and continuing support for Lync and other Microsoft products.
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to centralize identity services for both onsite and Azure resources.
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your company implement high availability server clusters designed to provide 24x7 uptime. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t plan high availability clustered server environments powered by Microsoft Windows Clustered Server 2003, Progent's Premier Windows experts ensure that your high availability clustered servers are configured to maximize the competitive value of your IT system.
Progent's certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's Microsoft certified professionals provide small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these products to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can get a level of protection that was previously limited to enterprises. Progent can provide a variety RMM solutions available as economical service packages designed to assist your company to identify and fix a an array of IT network issues before they can hurt your business.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Lync 2013, renamed Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, web meetings with application sharing, as well as IP and PSTN calling across a wide assortment of desktop and handheld clients. Progent's certified Lync 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management staff and users. Progent has expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge high-end programs that can give your business a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Progent's Microsoft-certified consultants can deliver low-cost remote and onsite support to implement your upgrade to Exchange Server 2010, generate extensive documentation of your upgraded messaging environment, train your network support team and end users to get them up to speed rapidly on Exchange 2010, and offer continuing administrative consulting and technical help. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint provides a central spot for your employees or customers to access, organize, distribute and interact with relevant data, files, and applications and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data they've developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist you to manage your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks.
Cisco's Catalyst family of wireless controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest wireless controller technology.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based AI technology by SentinelOne to guard endpoints as well as servers and VMs against familiar as well as zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent is structured to provide in-depth online support for all major technologies common to small business information networks and offers an array of strategic, as-needed services including a part-time Chief Information Officer to offer advanced planning and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, project management for major projects such as office relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and robust infrastructure, security engineers to ensure information safety and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, enhance, or repair business applications.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, the lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to assist you to plan, install, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent can also assist you to design and implement hybrid environments that integrate on-premises and cloud-based services and that provide seamless connectivity, advanced security and compliance, unified management, and dependable performance for all your mobile and desktop endpoints.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive intranet solution.
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory, operations, project management, procurement, sales, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central consultants can help you to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, local, or hybrid deployment.
Progent offers nationwide remote technical support and troubleshooting services for companies that operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft technology. Progent's experts offer Mac users a variety of services including desktop assistance, migration to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help offers maximum leverage for your IT budget by extending user efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISM certified security specialists to assist with the most difficult system problems.
With the Catalyst line of switches for small and medium-sized businesses, Cisco enables companies to gain all the benefits of bringing smart traffic control into their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities that make your network infrastructure highly available to handle time-critical requirements, expandable to facilitate future growth, safe enough to protect restricted information, and capable of differentiating and controlling traffic flows to optimize system operations. Progent's Cisco certified consultants can help you pick out and deploy Cisco switches that make sense for your business. Also, Progent's certified security consultants can show you how to create a comprehensive security policy and set up Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent is among the most expert network consulting firms for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, at the front lines of network service, executing a wide range of IT tasks for a large array of businesses. Each Progent support professional shares a proven collection of individual best practices that are combined into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not just world-class IT help, but also a consultant with field-tested methods for using computer knowledge to resolve actual network problems efficiently.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training customized to address your specific requirements. Progent's experts also can help you integrate and maintain a secure, reliable network foundation to run your ERP, MRP and accounting applications.
Progent's Microsoft-premier engineers can help your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of upgrading to 64-bit desktop processing, design an affordable migration strategy that minimizes operational interruptions, and deliver inexpensive, expert online support to aid your organization to install 64-bit PC desktop operating systems and applications on your current hardware.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, centralized provisioning, and Help Desk Call Center services.
The clustering technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 is radically redesigned to streamline the installation, setup, and management of clusters that offer improved levels of network availability, protection, efficiency, and flexibility. New or improved features include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster infrastructure for maximum uptime, better protection and quorum structure, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the advantages of failover clusters, plan and implement a deployment, train your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and create and test a business continuity plan.
Progent's certified Office and Microsoft 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a seamless solution that provides fast return on investment and enables better business outcomes. Progent can help you to interface Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to resolve compatibility issues with various versions of Microsoft Office and offers live online training to individual users and groups.
Progent can help you in all facets of your migration to Exchange 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Citrix-accredited engineers can help you to evaluate the strategic benefits of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing XenServer deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.
Progent has been providing SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific tasks related to your SharePoint 2013 deployment.
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, optimize your network for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security strategy, automate network administration, assist with application development, and build and test a DR/BC plan.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing ISA Server-based security solutions for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Cisco-Premier network engineers can help you to use Cisco's network management utilities alongside a selection of specialized third-party applications to build a complete network management solution to keep your network operating smoothly, conserve limited resources, protect your data, recover rapidly from hardware failure or deliberate assaults, and allow you to add or reassign valuable resources sensibly and economically as your company evolves.
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for critical applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed throughout on-premises systems and private and public clouds. Progent's SCOM consulting group offers world-class remote and onsite expertise to help organizations of any size to design, integrate, tune, update and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring products, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Server proliferation puts pressure on network budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more leveraged utilization of physical computers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy applications based on obsolete operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.
Progent offers economical online consulting services for all editions of Office Access including desktop and browser-based versions and offers expert support for application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom webinar classes for Office Access application development and database management.
Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact vital facets of IT including manageability, availability, security, operational costs, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
Progent is organized deliver in-depth remote consulting for all major technologies common to today's small company IT systems and offers an array of vital, as-needed support services such as a temporary Chief Information Officer to offer advanced IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects such as site moves orOS migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software developers to create, customize, or repair business applications.
Progent's Microsoft-premier engineers can assist you to enhance your servers or workstations from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit processing, design an affordable upgrade process that minimizes operational interruptions, and offer inexpensive, expert online help to aid you to install 64-bit operating systems and application software on your current computers.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better solutions for your information network.