Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or modernize .NET apps rapidly and affordably.
Progent's UNIX platform support experts provide small and mid-size businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent can provide the support of Microsoft-certified engineers and experienced database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and security professionals to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs which you want to retain as well as the new 64-bit versions of applications you wish to run.
If your business does not need urgent online help but you think you will need assistance with your network in the near future, you can save time and expenses and ensure that the right expertise will be available when you need it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or send email to information@progent.com.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, private clouds and public clouds.
Progent's productive atmosphere will make you a more capable consulting professional by improving your technical skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting experts for you to operate with, providing a state-of-the-art network and communications infrastructure, using custom application tools to deliver the highest quality of support, and by streamlining our operational models for attracting and retaining customers.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client relationships. Integrated Sales and Customer Service components enable in-house staff to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
Cisco Nexus switches are intended to deliver the speed, scale, dependability, cloud readiness, density, data protection and manageability needed to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting services to assist your IT staff to plan an optimal switch architecture, set up test environments to confirm your network design, install and configure Nexus switches, create and enforce effective policies, perform security and compliance evaluations, set up advanced monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the advanced high-availability (HA) capabilities available for Cisco's Nexus switches. Progent can also help your business to migrate non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus platforms.
Progent's Check Point firewall experts can show you how to design, integrate, and manage firewall environments that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support older Check Point firewalls or migrate smoothly to Check Point's modern security gateways.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your IT protection requirements without restricting your network.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Progent's Power BI consultants can assist your business to plan, deploy, maintain, update or troubleshoot your Power BI environment. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can assist you build and administer an on-premises, cloud, or hybrid environment for Power BI.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
E-Mail Guard is Progent's economical antispam and virus defense service that offers small businesses world-class protection against spam, viruses, directory harvesting, and other types of email-borne attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive library of web-based antispam and virus defense services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server platform, hardware type, or data center location.
Progent provides nationwide remote help and troubleshooting services for companies who run networks powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers optimum return for your IT budget by protecting user productivity and limiting the hours billed for computer repair services. Advanced online support utilities and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA premier security specialists to assist you with the most challenging network issues.
Progent can provide cost-effective remote consulting to assist your business to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your IT system.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small business against modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources distributed over a mix of physical datacenters and public and private clouds.
Before Progent's MOM-based solution, network problems were approached reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to fix network issues before they becomes critical enough to disrupt network availability. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, safety and productivity.
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET products bundled with Small Business Server 2011 requires a network consultant with hands-on experience designing and building seamless, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of more than 10 years of experience integrating business networks powered by Microsoft products. This background assures you results in installing, administering, and repairing network solutions that include the Microsoft Small Business Server package of servers and productivity software.
Progent's Network Call Center Outsourcing Services for PC desktop support are intended specifically for small organizations who require immediate access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and service organizations to simplify complex supply chains and streamline key processes to get products to market fast and meet customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and DBA services.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide online and on-premises support to assist you to manage and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent can help companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have certain mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
For large businesses, Progent can leverage in-house IT groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can act as a transparent local supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments based on Enterprise Windows. Progent can provide on-site engineers and specialists to help with a campus relocation or branch move, or a network architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain minimal internal IT administration and support staffs with affordable access to world-class management tools and consulting expertise. Benefits of the ProSight catalog of managed IT services include fixed IT management expenses, smart automation of common management tasks, continual adoption of the latest information technology, graceful transition from older technology to current solutions, close fit between computer technology with strategic objectives, access to veteran network experts, and freeing up management to concentrate on business instead of ever-changing information technology.
Progent offers small organizations two ultra-affordable network security inventory scanning packages that provide, at a preset price, remotely administered scans of your security profile which are analyzed by certified information security specialists who assess the data collected by the scan, deliver objective evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while delivering enterprise-quality assessments of your network's vulnerability to attack.
Progent's Mac experts can support the creative aspect of Macintosh computing by offering consulting services and education in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server and provides a easily administered Internet gateway that acts as a one-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can help your company to plan and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of online services to assist you to plan, program, pilot test, deploy, administer, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent offers as-needed support to clients who need a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business applications built on Excel. Progent's cost-effective webinar training classes for Excel can be customized to meet the needs of individuals or groups.
The Help Desk Call Center support delivery model used by Progent offers small and midsize organizations an affordable alternative to reliance on independent consultants by offering broad technical knowledge shared by multiple engineering groups, optional round-the-clock availability of emergency assistance, escalation capability to world-class experts for handling even the most difficult issues, service consistency and dependability, quick follow through overseen by seasoned service managers, a variety of easy-to-use mechanisms for requesting support tasks, and a high level of process visibility made possible by ticket tracking and accessible through a web-based portal.