Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for recovering applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also allows transparent testing for site recovery, updates and patches and can generate reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and administer a DR system powered by VMware Site Recovery Manager.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in a solution that gives the highest level of availability and expandability and is also easy to move to another host. ProSight Virtual Hosting options are built upon mature virtualization techniques that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Sun Solaris platform support services offer small and mid-size businesses and developers help with managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of expertise provides you with an easy single source to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent offers affordable online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent offers high availability load balancing consulting covering system load balancing, load balanced applications, network infrastructure routing, and content delivery products including Cisco Content Engine. High availability load balancing providers for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's computer outsourcing support offerings for small companies feature designing Server 2003, Microsoft .NET Server, and BackOffice systems, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, resolving stubborn IT issues, and creating a comprehensive security strategy. Progent can show you how to maximize system availability and throughput via fault-tolerant technologies, resilient network topology, and proactive server monitoring. Progent also offers project management assistance for large-scale migrations and can help with requirements definition, resource inventory, BOM production, sourcing qualification, purchasing logistics, and professional documentation. Progent's IT outsourcing help also includes education for office productivity packages such as Office XP.
Progent's Technical Response Center offers national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and online secure computer connection to isolate and resolve network problems quickly and economically. The scope of technical expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the toughest problems to appropriate experts as required. For critical issues, the TRC tries to answer your call for support in less than one hour.
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to every client. The discipline of documenting and organizing service activity allows more effective service and eliminates a slew of common misfortunes such as when a service client is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Office Word and Microsoft 365 Word experts offer a wide range of economical remote consulting services to help your organization to maintain your current Microsoft Office Word environment or help you to upgrade to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and resolving compatibility problems between various versions of Office Word, interfacing Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone synchronization, and remote training customized for your special requirements.
ProSight Reporting is a growing family of in-depth reporting utilities designed to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
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Progent can help your business to design and implement a smooth transition from a Sun Solaris-based information environment to a network based on Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and application experts can help you preserve your data and minimize business disruption by designing an effective transition strategy that protects your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of current environment, transition strategy and validation, Microsoft Exchange migration expertise, data and application software migration, and server and mass storage transition and economization.
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Progent has supported Dynamics GP and Great Plains software for over 20 years and Progent has provided integration, software development, education, and troubleshooting services since the platform's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist your business to plan, test, and carry out an efficient migration from a an outdated version to the latest release of Dynamics GP.
Dynamics GP accounting offers analytics and reporting capabilities that let you track all business processes, sales and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you create reports that allow you to understand your business more thoroughly, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized business software development and eCommerce applications that integrate transparently with Microsoft Dynamics GP.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and at low cost.
The complexity and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth knowledge in designing and integrating seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent's consulting support can help you with planning, installing, administering, and troubleshooting Windows Server systems that increase the productivity of your computer network. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.
If your company operates a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a wide range of security areas such as security management procedures, security design and models, connection control products and methodology, applications development security, operations security, hardware security, communications, network and web security, and workplace recovery planning. CISM and ISSAP define the core skills and international standards of performance that network security professionals are expected to possess. These certification give IT management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to deliver effective security support and consulting help.
Progent's Microsoft-Certified SQL Server engineers offer a range of support services to help small and midsize companies to plan, install, administer, and troubleshoot SQL 2008 systems in order to gain the optimum strategic benefit from this state-of-the-art information management platform. Also, Progent offers help with system architecture, enterprise-wide security, and custom software development to optimize the strategic advantage of your IT network.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built upon mature virtualization platforms that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
System Center Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help you with any aspect of designing, implementing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Progent's Cisco certified wireless networking experts can provide economical remote and onsite support for legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to design and maintain wireless solutions that include indoor and outdoor/ruggedized Aironet access points.
Progent's Ekahau-certified Wi-Fi site design consultants can help your business to design, deploy, enhance, manage and debug a Wi-Fi solution customized for your building. Progent can provide online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Progent offers cost-effective online assistance to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or support a highly available, protected and scalable infrastructure that aligns with your computing model. Progent can also provide online and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your IT network.
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Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain small in-house IT support staffs with low-cost access to enterprise-class management platforms and technical expertise. Advantages of the ProSight line of managed IT services include predictable network maintenance expenses, automation of common management tasks, continual adoption of the latest information technology, graceful migration from older systems to modern solutions, improved fit between computer technology with strategic objectives, access to seasoned IT consultants, and allowing management to focus on business instead of fast-evolving information technology.
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package featuring advanced security, transparent integration with other Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated operational efficiencies, increased individual productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks.
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to suit your particular company requirements. Progent's Microsoft-certified consultants provide expertise in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide resource sharing plus integration with CRM packages.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of the time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can simplify network management, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a strategy to upgrade from Windows Server 2000 to Windows Server 2003. Progent is experienced in designing test programs to reduce the technical risk associated with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by SCOM 2012.
Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, supports the most popular handheld devices, allows one-time login with Azure Active Directory, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to address the critical IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful platform.
If you are a network consultant with technical support expertise, joining Progent and working for Progent's customers will expand your abilities via collaboration with Progent's team of motivated, world-class consultants. Progent's concentration on providing IT expertise and computer support to small companies will give you the opportunity to work closely with business leaders and contribute tangibly to the growth of exciting companies. In addition, Progent's virtual office environment provides the most advanced technology for remote support and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot mission-critical problems.
Progent's virtual classroom webinars offer small businesses the cost savings, ease, and versatility of virtual seminars and the proven training techniques of expert instructors who utilize sophisticated collaboration software to simulate live, interactive classrooms. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Project: Microsoft Dynamics accounting and management reporting software including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or enhance .NET apps quickly and at low cost.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are properly configured and effective.
Progent can assist small and mid-size companies to implement endpoint security protection solutions and provide response expertise to support at-home workers.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of hardware and software targeted at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own brand as a seamless arm of your network consulting staff.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Progent can help you design, deploy, manage, monitor, and repair a viable Wi-Fi network architecture, select appropriate technology, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you create a complete wireless system security plan that is well aligned with the security plan for your overall business network.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager solutions and offer companies of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's Network Call Center Outsourcing Services for PC desktop technical support are intended especially for small businesses who need fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
Progent's Cisco certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming raw data into valuable understanding of your business.
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Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the awareness of your company's internal IT resources. Unannounced penetration checking shows whether current security defense systems such as intrusion incident alerts and event log monitoring are correctly set up and actively monitored. Progent can implement ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based devices designed as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite integration and debugging support to assist your organization to design, implement, update, optimize, manage and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including lower capital expenditures, savings on operational expense, better executive focus, world-class security, enhanced fault tolerance, and regulatory compliance.
Progent's Support for IT Service Providers lets you use Progent's information technology engineers under your own service brand as a transparent arm of your network consulting team.
Nagios and MRTG are useful, Open Source monitoring tools that operate under Linux and can be used to analyze UNIX/Linux networks, Windows networks, or mixed-platform environments in which the Linux OS and MS Windows run side by side. Nagios allows system managers to track network services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the traffic through SNMP network devices such as servers, routers, and switches. Progent's system monitoring consultants can help you use both these programs to streamline and troubleshoot your computer network.
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and fixing SCOM solutions and offer organizations of any size expert remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to help you to fix serious problems detected by SCOM 2012.
Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network service packages, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, protection, and productivity.
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Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
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Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to help your organization to plan, install, administer, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also help your organization to plan and implement hybrid environments that integrate local and cloud-hosted services and that deliver seamless connectivity, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.
Progent's Experts Group provides support in key fields that include Apple OS networking and programs; Expertise for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program help; Chief Information Officer, management information analyst, and project logistics services; Custom applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and deployment; SQL management and performance help; Management intelligence expertise; and Telecom architecture support.
MS Communications Server delivers IM and presence as part of a scalable, enterprise-grade package offering advanced security, transparent integration with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated business efficiencies, increased individual productivity, and better IP protection. Microsoft Office Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and mediation services for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to design and execute a smooth migration that will add business value to your information network
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT administration and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Progent offers economical remote support for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored online training for Access programming and database administration.
Server proliferation puts pressure on IT budgets and management resources. Server consolidation via a virtual infrastructure offers lower TCO of servers and faster ROI, more leveraged utilization of physical computers, simplified operations, enhanced network availability, and easier manageability. Typical uses for virtual machines include resource consolidation, economical platforms for line-of-business legacy applications based on obsolete operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
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Progent's Microsoft experts provide small and mid-size businesses enterprise-grade consulting services for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration management. Configuration Manager is the new name for the update management solution previously called Systems Management Server. Configuration Manager 2007 provides a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application deployment, security patch administration, software metering, and licensing compliance. Progent's consultants can also assist you to migrate efficiently from Systems Management Server 2003 to Configuration Manager.
Progent can help small and mid-size companies to set up collaborative technology to make it easy for their at-home employees to engage in positive interaction with colleagues and customers.
NetDocuments (NetDocs) is a cloud-based document management system built specifically for the legal profession. Progent offers remote access to NetDocuments experts to help legal departments and law firms to plan, configure, manage, optimize, or debug a document management system environment based on NetDocs.
E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools plus outbound email filtering to help you troubleshoot your e-mail system and specify and enforce company email policy.