Affordable Network Support from Microsoft certified Consultants for Businesses in El Monte, CA
By delivering professional know-how whenever you need it, making available in-depth knowledge for critical business applications, offering high-value services like virtual server hosting, billing solely for help you receive, and requiring no sign-up fees or retainers for standard services, Progent allows your company to increase the competitive value of your information system and cut support costs. Progent recognizes that network protection, reliability, and efficiency are just as critical to small companies as to large corporations but that smaller organizations don't have the leverage to invest heavily in computer technology and in-house service groups. Progent's basic competitive advantage is that no network consulting firm can equal Progent's capability to provide the IT support your business requires when you need it and at prices you can afford.

For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the technical skills of your in-house network support personnel. This can save money and minimize technical risks for major projects like application design and development, disaster recovery preparedness, network security evaluations, office consolidations, or technology migrations.

Progent can also offer the services of certified consultants to assist your business to plan and execute a sensible cloud strategy.

Main Products and Technologies Supported by Progent for Companies in El Monte, California
Progent's national group of industry certified experts offers assistance for virtually all facets of network systems found in businesses of any size. Technologies supported by Progent in and around El Monte include:

Support Delivery Options for El Monte, California Businesses
Progent has a selection of options for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting services, and IT management. Progent's paradigm for providing computer support is based on the Help Desk structure common to larger IT organizations. Progent's Helpdesk Service Model promotes rapid response, thorough service records, consistent follow-through, and strict cost monitoring for an array of IT support delivery modes that include remote repairs, in-person support, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progent’s Technical Response Center provides emergency and routine remote support for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and globally. Progent's seasoned support experts can help clients to troubleshoot and repair hardware and software problems without the expense or delay of in-person support visits. The background of Progent's network engineers makes it possible to handle most network issues rapidly. For the toughest issues, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent offers a convenient, web-based registration procedure for new customers to accommodate urgent network problems and Progent bills per minute with zero sign-up fees or time minimums, so you pay only for the support you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security engineers. Learn additional information about Progent's online network support services.

  • On-site Service
    Progent offers onsite technical support for signed-up customers in larger cities in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's remote service engineers to give small and midsize companies the best of both worlds: hands-on service technicians when you need them as well as the remote help of Progent's seasoned staff of IT consultants, security professionals, and business application programmers. The response time for in-person service calls is typically less than one business day. Progent requires no start-up or retainer charge for registering as a Progent client for onsite support. Learn more concerning how to sign up for Progent's onsite computer service.

  • Help Desk Call Center
    Progent's Help Desk Outsourcing Services are intended for all businesses who require fast and dependable support from an online Help Desk Call Center with efficient phone support, remote troubleshooting capability, and sufficient technical depth for all needed escalation. Because small and midsize businesses usually have tight IT budgets and can spare little management bandwidth for dealing with IT support tasks, Progent's Helpdesk Outsourcing Services could be the most cost-effective way to make sure that business computer systems stay productive. Learn more details about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses budget-friendly availability of enterprise-class consultants who can provide help with critical technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, network protection consulting, fault tolerant it system design, virtualization solutions, plus configuration, programming and support for business applications such as financials, ERP, management reporting, CRM, and productivity suites. Progent can provide assistance with one-shot projects including site moves and massive system upgrades, longer term initiatives such as business analytics software programming and customization, database software programming and DBA support, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and network management, or urgent services like data restoration and malware removal.

  • Application Hosting
    Progent offers hosting for mission-critical applications such as Exchange Server and SQL Server in order to provide small companies with greater degrees of reliability, protection, and performance than is possible using the type of in-house data center that is achievable for most small and midsize companies. Since Progent uses the same facilities that host the equipment of many of the world's largest IT companies, Progent can save you the expense of creating and maintaining the infrastructure needed for enterprise-class environmental control, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and revisions remain current, security and efficiency is continually monitored, and systems are regularly archived and ready for complete and prompt restoration. Learn more about Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small or midsize organization's production servers in a setting that not only provides the highest level of availability and scalability but that is also convenient for customers to migrate to a different support provider or to move internally if your business situation calls for it. Progent's Private Cloud hosting service is built around mature virtualization technologies that permit businesses with mixed networks to save significantly on the costs of hardware, infrastructure maintenance, and IT management while achieving enterprise-class availability and an unparalleled level of vendor options. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in a single centrally managed service, can handle the mixed- platform and loosely standardized networks typical of small businesses, and retains ownership of the software in the customer's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting service while still providing all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting Services
    Progent offers expert online support services to help companies of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that combine on-premises resources as well as public cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which easily escape legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of leading information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The interview is designed to assess your organization's preparedness either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup environment that meets your company's requirements. For details, visit The ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core system software and productivity applications important to most small and medium-size businesses. As a Cisco-certified partner, Progent also can provide help for an ever more sophisticated collection of infrastructure products including PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless access. In addition, Progent's CISSP-Certified security experts, CISM-certified security engineers, CISA-qualified security audit consultants and GIAC-authorized information assurance experts can provide a business-wide view of network security and can assist with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises meet industry guidelines and government requirements for IT data security and incident reporting.

The scope and size of Progent's consulting staff offer a unique set of benefits to organizations wishing to increase the productivity of their IT system within a reasonable budget. These benefits include:

  • Best Industry Service Methodology
    Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, in the trenches of IT service, performing a wide variety of technical tasks for a large mix of customers. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This guarantees that you get not just world-class IT skills, but also a support engineer with field-tested approaches for repairing actual network problems rapidly. Find out more about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for remote service and on-site visits per minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and Progent does not charge for travel time except for emergency support where on-site work is less than four hours. In addition, Progent imposes no registration fee and requires no retainer for services provided during regular business hours. Many service firms demand substantial minimum fees or bill in increments of a quarter hour or more. Progent's one-minute billing granularity avoids king-size bills for quick solutions. Another advantage of by-the-minute invoicing is that you will not be tempted to permit incipient issues to fester until they become major ones. Read more about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Support
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation given by every consultant to each customer. The discipline of documenting and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent can focus on delivering high-value services where Progent has little competition. Small businesses who utilize freelance service providers or who employ in-house support personnel gain when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and efficient. Find out more details about Progent's knowledge transfer services.

Get in Touch with Progent
In case your El Monte, California company needs to contact Progent to ask about network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Technical Help
For fast remote help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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Progent provides small organizations a pair of specially designed security evaluation packages that provide, for a preset fee, remotely administered inventory scans of your network security profile which are evaluated by certified security engineers who interpret the results of the scan, present unbiased summaries of your current network security, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

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For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco system specialists offer a variety of IT support services such as project planning, SOX compliance, office moves, corporate security, network architecture, on-site or phone-based branch office support, and troubleshooting for collocation hosting facilities. A Progent IT consultant can help you plan a multi-office network that makes efficient use of collocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help major corporations plan, deploy and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP experts can help you configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.

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Building-to-building Wireless Online Help

Progent’s wireless professionals can help small organizations design, choose, test, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and deploy the wireless connectivity solutions that match your business needs.

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Windows Server Hyper-V 2016 Shielded VMs Outsourcing
Specialists for Windows Hyper-V 2016 Shielded VMs

Hyper-V 2016 incorporates core features first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth migration plan, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.

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Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the complete threat progression including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.

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Progent provides three essential types of Help Desk services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your clients instant access to a dependable support group with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.

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Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network service programs, small businesses can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.

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Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from an older change management platform or assist you to enhance your current SCCM 2012 environment to accommodate your changing business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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Progent’s IT outsourcing services provide affordable computer consulting for medium-size businesses. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line business application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available network architecture for your critical Windows-powered applications including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.

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VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for restoring services rapidly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager.

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Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who utilize trusted independent service providers or who maintain in-house IT staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, secure, and productive.

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Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and standards to manage PDAs and smart portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes policies, procedures and IT products to keep your IT computer system safe.

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Progent provides a selection of IT support packages for small organizations. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of System Center Operations Manager, a next-generation server and system management software platform that monitors the reliability, throughput, and safety of your information system and isolates incipient problems before they can disrupt your system. With Progent's economically priced IT service packages, small organizations can choose a basic co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.

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System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is designed to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, design processes for creating and deploying virtual machines and VM hosts, design high-availability compute and storage clusters, connect your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

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wireless IP phone configuration Integration

Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are mobile within campus, warehouse, health-care or other environments where management wants portable phones that offer more administrative control, security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous components of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide online and on-premises support to help your organization create and manage a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

Macintosh Technical Support Network Consulting for iPad 3
Onsite Technical Support for Comprehensive Event Management
Operations Manager Setup and Support

Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's affordably priced IT support programs, mid-size businesses can select a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business networks world-class reliability, protection and performance.

Microsoft AD Services Windows 2008 Active Directory IT Consultants
Support Outsourcing for Internet Security and Acceleration Server
ISA 2004 Firewall Online Help

Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your company requires.

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CIO Integration
CIO Online Consulting

Progent offers the temporary assistance of a veteran CIO to offer a broad perspective to assist your company select and maintain IT technology appropriate for your present situation and that can be a firm basis for your future growth. Progent's part-time or temporary CIO services provide economic leverage to organizations who want to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on one more executive-level manager to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all major OS platforms and connectivity technologies plus a wide selection and application software, Progent is in an ideal situation to provide unbiased advice along with expert technical help for developing information systems that match the special needs of your business.

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Call Center Specialist
Virtual Help Desk Technical Support Services

Progent offers three basic kinds of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your clients convenient access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business performance. Progent's goal is to resolve and not merely record problems.

Microsoft Windows 7 Migration Consultant Specialist for Microsoft Windows 7 Migration
Wireless Case Study
School Wireless Case Studies

Progent provided a wireless integration environment that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even greater distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.

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Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN On-Call Services Support Consultant for Minneapolis, MN
Office 365 Migration Integration
Integration Support for Office 365

Office 365 is Microsoft's growing suite of productivity programs and cloud-hosted services available on a subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans targeted at markets from individuals and home offices to global enterprises. Progent offers fast and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can help your business to understand the many subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently integrate local and cloud products and services.

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Northern California Fairfield IT Specialist Network Consultants for Suisun City Northern California
On-site Technical Support for SMS Server Migration Systems Management Server 2003 Support and Integration
Upgrading for Sun Solaris
Migration Consultant for Solaris

Progent can assist your company to design and implement an efficient transition from a Solaris-powered IT system to a network based on Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you guard your data and minimize productivity discontinuity by designing an effective transition plan that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of current environment, migration planning and testing, Microsoft Exchange migration expertise, information and application software porting, and processor and storage system transition and consolidation.

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Outsourced IT Services for Sandy Springs, GA Sandy Springs Small Business IT Consultants
Branch Office Consultant Services
Branch Office Remote Consulting

Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that need IT service with the flexibility associated with with small organizations but which includes effective communications, complete documentation, and compliance with corporate IT protocols. If your corporation maintains a remote office situated anywhere in or any area covered by Progent's consultants, Progent can offer a wide array of onsite and remote network consulting services and system architecture expertise.

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SRST Help and Support
SIP Infrastructure Network Consultants

Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST systems for survivability.

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Protect for CISSP Security Security Company
Consultant Services for Windows 10 Trusted Boot
Windows 10 Configuration Consulting Services

Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.

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Office 365 Deployment Readiness Technical Support
Technology Consulting Services for Office 365 mail flow

Microsoft has made a strong effort to enable seamless hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and on budget.

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Ubuntu Linux Consulting Services
Debian Linux Network Engineer

Progent's Linux consulting experts provide small businesses and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise offers you a convenient one-stop source to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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MOM 2005 Professionals
Operations Manager On-site Technical Support

Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service programs, small organizations can choose a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small business networks world-class reliability, security, and productivity.

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Exchange Email Hosting Engineers
Hosting for Exchange Services

Progent's Microsoft Exchange Server Hosting and Management Services offer an enterprise-class data center with redundant electrical and cooling systems, 24x7 staffed security and IT support center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtualized servers for service continuity, easy scalability, and fast recovery. Progent's services feature complete incorporation with your network, access to mobile computing devices, continual monitoring of efficiency and security, spam protection, security update and service pack management, Contact Center support, per-day backup, and comprehensive messaging administration services.

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 Juniper SA Series SSL VPN Security Consulting

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Microsoft Exchange Server Migration Consult
Engineer for Exchange Server Upgrade

Progent offers comprehensive support for each phase of your Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project planning, specification of new software and hardware needed, suggested sourcing, system testing at customer site or at Progent's test facility, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and training for client's IT group and end users.

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System Center 2007 Remote Troubleshooting Microsoft System Center 2012 R2 Remote Support Services
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SQL Server 2012 Migration Specialist

Progent offers the expertise of certified engineers as well as experienced software developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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If you are a network engineer with technical support experience, joining Progent and assisting our customers will enhance your skills through collaboration with Progent's team of motivated, high-output consultants. Progent's focus on offering network expertise and computer help to small companies will give you the opportunity to consult in depth with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Progent's virtual office network offers state-of-the-art tools for off-site service and wireless access to help you to come up with speedy fixes when you take on mission-critical issues.

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Solaris Online Services
 Solaris Remote Information Technology Outsourcing

Progent offers national urgent technical support and troubleshooting services for companies that run Sun Solaris networks or whose IT systems feature a mix of Solaris and Microsoft technology. Online IT help provides optimum return for your IT budget by preserving client efficiency and limiting the hours billed for computer repair services. Sophisticated online access utilities and skilled technicians and consultants allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated over the phone or via a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security professionals to assist with the most difficult network problems.

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8500 Wireless Controller Consultant Services
Aironet 2700 Access Point Support

Progent's Cisco-certified Wi-Fi integration experts can help you to deploy, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.