El Monte, CA Online Help from Certified Computer Troubleshooting Professionals
Progent's computer network help services can deliver your El Monte, CA business low cost and reliable access to enterprise-class computer professionals. By delivering network support help when you need it, offering advanced knowledge for critical applications, offering value-added services such as 24x7 server monitoring, and invoicing only for services you receive, Progent offers your El Monte, California company an economical alternative for optimizing the profitability of small-scale office information systems. If you run an on-premises system, rely on cloud-based infrastructure, or have a hybrid cloud/on-premises solution, Progent is the intelligent way for businesses and local governments to create and support a reliable and secure IT network and to have fast availability of the skilled help ordinarily available only to enterprises who can support a large in-house information technology group.

For mid-size and large businesses, Progent can provide co-sourcing and project management support to reinforce the skills of your internal IT service team. Co-sourcing can reduce expenses and minimize technical risks for big IT initiatives like software design and development, disaster recovery preparedness, security audits, merging datacenters, or software migrations and upgrades.

Progent can also provide access to accredited experts to assist your company to plan and execute a sensible cloud strategy.

Main Products and Technologies Supported by Progent for Office Networks in El Monte, California
Progent offers the services of certified experts for all facets of information technology deployed in small companies and local governments. Technologies supported by Progent's consultants include:

Service Delivery Options for El Monte, California Businesses
Progent has a selection of options for providing small companies and local governments with cost-effective IT services for troubleshooting, system architecture, hosting, and IT administration. Progent's model for providing computer support services is built on the Help Desk Call Center operational structure familiar to larger IT support groups. Progent's Helpdesk Service Model promotes rapid support, thorough activity documentation, reliable follow-through, and tight cost monitoring for a range of IT support delivery alternatives that include online troubleshooting, on-premises help, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's certified support experts can help customers to troubleshoot and fix network problems without the expense or time loss of on-premises support calls. The experience of Progent's IT engineers makes it possible to handle most IT issues rapidly. For the toughest problems, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based signup procedure for first-time clients to accommodate emergency situations and Progent charges by the minute with zero sign-up fees or minimums, so you are invoiced only for the support you get. Specialists you can access online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security professionals. Find out additional information about Progent's remote computer troubleshooting expertise.

  • On-site Support
    Progent provides on-site technical support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's online support engineers to deliver small companies the optimal solution: onsite service technicians when you need them as well as the remote help of Progent's seasoned staff of IT engineers, security specialists, and business software programmers. The wait time for on-site service calls is usually less than 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more details concerning how to register for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a complete solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, refer to Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize companies affordable access to world-class IT professionals who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, company-wide network protection engineering, non-stop network engineering, virtualization strategies, plus configuration, customization and support for business programs including financials, operations, business analytics, CRM, and office productivity packages. Progent can help with one-shot projects such as site moves and major system upgrades, extended projects such as management information application development and customization, relational database application development and DBA services, and web design, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for IT infrastructure health monitoring and network management, or emergency services like disaster recovery and virus cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical applications such as Microsoft Exchange Server and SQL Server to provide small companies with higher degrees of reliability, security, and performance than is feasible using the class of internal data center that is achievable for most small companies. Because Progent uses the same data centers that host the equipment of some of the planet's largest information technology organizations, Progent can eliminate the expense of building and maintaining the systems required for enterprise-class environmental control, electrical backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that upgrades and revisions stay current, security and efficiency is constantly tracked, and systems are regularly archived and available for complete and rapid restoration. Learn additional information concerning Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting services for all of a small company's servers in an environment that not only provides the top degree of fault-tolerance and scalability but that is also simple for clients to migrate to another service firm or to move in-house when your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtual server techniques that allow companies with mixed environments to save dramatically on the expense of hardware, system support, and network administration while getting enterprise-class availability and an unparalleled level of vendor alternatives. Unlike ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed package, can support the mixed- platform and loosely standardized networks typical of small businesses, and keeps control of the licenses in the client's hands so that moving to a different virtualized host is quick, safe, and inexpensive. This avoids becoming a captive to a specific hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced online support to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's affordable ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup system that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Choice for El Monte, California Businesses
Progent's staff size, breadth of information technology expertise, and experience with corporate IT support enable small companies to avoid the pitfalls associated with over dependence on small support firms or individual consultants.

Teaming with Progent allows your company to:

  • Avoid Over Dependence on Freelance Consultants
    For network support, smaller businesses sometimes depend heavily on independent consultants. Though freelance support engineers carry lower overhead than larger support organizations and can afford to charge apparently lower rates, they are frequently too overworked to react quickly to critical problems. If a freelance consultant is busy with another customer, ill, on vacation, or in training, the lack of replacement staff may force your business to go without help in case of an emergency. As your small business expands, system unavailability or difficulties with line-of-business applications get more expensive. The dollars you thought you were saving on a freelancer can evaporate quickly due to lost productivity. Also, when freelance engineers confront new technologies, the unavailability of a big engineering group to rely on for help forces them to train in place while your business winds up footing the bill for their continuing education.

  • Have Access to Expertise in Advanced IT Solutions
    Many small service firms or freelance consultants focused on small company network support are capable of delivering routine fixes but don't have the seasoning to work cost-effectively with complex IT configurations that have mixed operating systems, multiple offices, VoIP systems, remote clients, interconnected financial and operational software, eCommerce, and custom business software. Progent's experience with worldwide enterprises and Progent's extensive group of specialists can be valuable to your small business because enterprise environments are characteristically complex, integration issues demand in-depth understanding of in numerous technical areas, and achieving a high degree of robustness, availability, and protection calls for enterprise-tested processes.

  • Build a Firm Foundation for Seamless Growth
    Small companies typically start with an IT system implemented on a shoestring budget. Lacking a carefully designed architecture, a sequence of ad hoc fixes commonly get tossed on top of a weak foundation. As a company grows, reliability and expandability issues can hinder the productivity of the business. Such environments need thorough evaluation, intelligent strategic planning, and broad-based experience to migrate to an IT environment that can act as the reliable foundation to meet current business requirements and support downstream growth.

  • Team with Solution Providers, Not Resellers
    Smaller businesses need guidance and insight to work through an ever more complicated array of technology options available for enabling business growth and improving efficiency. They do not need an IT consultant or support organization that attempts to sell them products. Progent avoids conflicted motives by not reselling any products. Progent offers services and expertise only. This permits Progent to align consulting support services with the real interests of clients. Mixing IT consulting and product selling can lead to a situation where the proposed solution is based on a preselected technology rather than being based on the true needs of a customer.

How to Contact Progent
If your El Monte, California business needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Help
For fast online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Juniper NetScreen 5400 Firewall Security Firms
Juniper Networks NetScreen Security Group

Progent's Juniper Networks-authorized NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure issues in Juniper-only or mixed-technology environments.

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Design Firm for Amazon EC2 integration
Amazon EC2 integration Contract Development

Progent can provide affordable online support to help businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.

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Windows 2003 Server Setup and Support
Microsoft Expert Windows Server 2003 Support Services

The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth knowledge in designing and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progentís consulting support can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

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Exchange Server 2000 Technology Consulting
Microsoft Exchange 2000 Information Technology Consulting

Years of experience with Microsoft's Exchange technology makes Progent one of the most knowledgeable computer consulting firms in California for configuring messaging systems powered by Exchange 2000 Server. Progent is expert in helping small businesses get all the benefits of Microsoft Exchange Server under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server management.

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ProSight IT asset documentation management Consulting Services
Consultant Services for ProSight password management

ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of the time spent trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

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Microsoft Office System Consulting

Progent's pricing model is to bill for online support and on-premises visits by the minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services provided during regular business hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for quick fixes so you won't be tempted to allow minor problems to fester.

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MCSE Expert Certified Azure hybrid cloud solutions Professional
Azure cloud migration Programmer

Progent can assist small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Google Android handhelds.

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Contract Programming for SQL Server
MSSQL Support Services

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end applications that can provide your company a significant competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

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Meraki Dashboard Support Outsourcing
Computer Consultant for Meraki MR84 Access Point

Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support services to assist organizations of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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IT Consultant for SCCM 2012 Mobile Device Management
SCCM 2012 Migration Integration

Progent can help you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management solution or help you to modify your current SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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Sun Solaris Specialists
Solaris Consultant

Progent's Sun Solaris platform support experts provide small businesses and software developers help with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Microsoft Exchange Upgrade Technical Support Services
Exchange Server 2003 Upgrade Specialists

Progent's Microsoft-certified engineers provide technical support and network consulting expertise for Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange Server 2003 include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.

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Remote Consulting for Windows 2012 R2 Cluster Server
Failover Clusters Windows Server 2012 R2 Support Services

Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of deploying Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.

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Technology Consulting for Remote Support

Progentís Technical Response Center (TRC) offers affordable national after-hours online support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide extended hours phone help and remote direct network connection to troubleshoot and resolve network problems rapidly and economically.

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VMware NSX Topology Services
VMware NSX and SRM Specialists

VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

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Microsoft Windows 2003 Remote Support
Network Consulting for Microsoft Windows 2003

Progent's Microsoft-certified Windows 2003 Server consultants can provide network help and expert consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, integration, administration, and support services include system planning, deployment, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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Consultancy for Network Management Outsourcing
IT Management Outsourcing Consult

Progent's ProSight family of managed services are designed to provide organizations who have minimal in-house network support staffs with low-cost access to world-class management tools and technical experts. Advantages of the ProSight line of managed IT services include predictable network maintenance expenses, smart automation of common administrative tasks, ongoing absorption of new technology, smooth transition from legacy systems to modern solutions, close alignment of information technology with business goals, access to veteran IT experts, and allowing management to concentrate on business instead of ever-changing information technology.

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Internet Security and Acceleration Server Network Consulting
Internet Security and Acceleration Server Online Technical Support

Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security requirements without restricting your network.

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Office 365 PST migration Integration
Remote Consulting for Office 365 Exchange Online and on-premises Exchange

Microsoft Office 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated email infrastructure to reduce capital expense and administrative overhead. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online technical support to assist your small businesses to assess the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.

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Sherman Oaks, CA Small Business IT Outsourcing Company Microsoft and Cisco Authorized Expert Sherman Oaks Security Consulting Services
Microsoft Hyper-V 3.0 Server Consolidation Technical Consultant
Virtual Server Hyper-V Integration

Widows Server 2012 R2 Hyper-V improves server virtualization in key areas such as secure multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to benefit from Hyper-V to install and maintain virtual servers to cut IT expenses and enhance productivity.

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Windows Server 2008 R2 IT Services
Professional for Windows Server 2008 Active Directory

Windows Server 2008 R2 features high levels of speed, protection, availability, scalability, and versatility that improve output of on-site, branch office, and mobile workers. Progent's network experts can deliver cost-effective online consulting, troubleshooting, and education services to help your company to plan, execute, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.

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SQL Server Analysis Services Integration Support
Computer Consultants for SQL Server 2016 AlwaysOn

SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, BOYD support, and built-in BI. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Troubleshooting
Wi-Fi RF Spectrum Analysis for Wi-Fi Network Engineer

Progentís Wireless Site Survey assists you to design and install a wireless LAN adapted to your environment, offering your business a wireless solution that has the coverage, performance, capacity, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service.

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Microsoft Office 2003 Network Management Services
Microsoft Office Networking Group

Progentís IT outsourcing services provide economical network consulting for small businesses. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce costs and minimize risks, permitting IT support budgets to increase in a more moderate and manageable fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust system foundation for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Office 2000.

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MSSQL IT Consulting
MSSQL Consultants

Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts and network users, reducing the complexity of creating, integrating, administering, and using enterprise data and database programs in environments ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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System Consultants for Help Desk SharePoint Online Consulting in Plano - Addison
System Consulting for Remote Help Desk Small Business Network Consulting Firm Alexandria, VA
MySQL WorkBench Development Firm
MySQL migration Engineer

Progent can provide cost-effective remote access to an Oracle-certified MySQL DBA or software programmer and can assist businesses of any size to integrate and manage MySQL in a dependable IT infrastructure that provides high levels of performance, expandability, and protection. Progent also has experience helping businesses migrate applications from an Oracle environment to MySQL.

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Windows 2008 R2 Online Support Services
Windows 2008 R2 Onsite Technical Support

Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, expandability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's network experts can deliver affordable online consulting, troubleshooting, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.

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Consultant for Non-stop Data Centers
Consult for High-Availability Data Centers

Progent's Data Center professionals can show you how to identify high availability data centers that match the specific requirements of your company. High availability Internet Data Centers are particularly appealing to small organizations due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small organizations. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.

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Juniper J2320 Router Forensics Services
Juniper J Series Firewall Security Team

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Security Organization for Juniper J Series Gateway
Juniper J Series Gateway Security Organizations

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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