Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent can provide El Paso, Texas businesses the services of BlackBerry-qualified consultants who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and support of BlackBerry technology has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry-based environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their IT network.
Progent's engineers can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined administration tools so you can track and support BlackBerry smartphones across your business, define security policies that are right for your company, customize mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be restored quickly and thoroughly.
Integration Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized solution for handling critical jobs like smartphone installation, updates, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Novell GroupWise, or Lotus messaging platforms and BlackBerry smartphones and allows remote synchronization.
BlackBerry Enterprise Server provides a variety of data protection options beginning with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also allows excellent versatility in selecting levels of protection to match the specific requirements of your mobile network. Progent's BlackBerry authorized consultants can assist your company to select powerful security features and activate them remotely. Examples of these over-the-air configurable security settings are:
- Disable a BlackBerry smartphone
- Erase data from a lost BlackBerry smartphone
- Lock out Bluetooth
- Enable built-in protection against malicious attacks
BES Server also offers versatility in determining ways to prevent users from loading or running unsafe or prohibited code. Progent can help you to select blocking techniques like:
- Specify precisely which programs are allowed on the device
- Prevent third-party programs from using non-volatile memory on the BlackBerry device
- Determine what resources external applications can access on the smartphone
- Limit the kinds of connections third-party software running on the BlackBerry device can establish
- Prevent all third-party programs from being installed or run on the BlackBerry device
Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in El Paso, Texas who want quick and economical access to an authorized RIM BlackBerry support professional, Progent delivers effective online assistance from a seasoned support team who have provided IT solutions to organizations in each state in the U.S. (See Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to resolve technical issues quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer professional help in fields including resolving synchronization problems, configuring BlackBerry BES Server, and designing a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can also help your company to resolve a broad array of issues concerning synchronization, device detection, email consistency, web browsing, mobile connections, IM, workstation software configuration, and Desktop Redirector.
As a leader in providing countrywide remote consulting services for small company networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by resolving issues quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, install access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and produce documentation for a wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network needs analysis, solution architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a wireless solution that meets your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to decide which management approach and equipment meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry expert can assist your company to select and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.