Consulting Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile smartphones were at one time one of the most popular products for achieving location-independent connectivity to email, calendars, web applications, and other critical business information. Progent can provide El Paso, Texas companies the expertise of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the need for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.

El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.

Onsite IT Consulting
Progent locations in El Paso Metro Area

City Address Phone Link
El Paso Eastside Business Suites, 2300 George Dieter Dr
El Paso, TX 79936
United States
(915) 603-4700 El Paso Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced solution for administering big groups of BlackBerry devices is the BlackBerry BES Server. This sophisticated software allows Exchange, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad variety of vital management tasks ranging from smartphone configuration and upgrades to wireless security and high availability.

BlackBerry BES Server Configuration Support

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry BES Server to do routine jobs like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Control user configurations with BlackBerry's extensive library of policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BES Server to implement important procedures not available with the less advanced BES Server Express. These procedures include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on virtual servers
  • Install BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the integrity of your solution

Some Ways That Progent Can Help Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements assessment, system architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products match your requirements, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
In order to ask Progent about technical help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.

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    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist you to determine the value of Ubiquiti's UniFi technology for your environment and help you to plan, deploy, manage, and maintain your UniFi ecosystem.

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.

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    Secure Application Publishing with ISA Server 2006 provides greater control over intranet resources while supporting enhanced productivity by making these applications accessible to authorized remote or mobile users. ISA Server 2006 can protect business applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server experts can help you plan, install, set up, and maintain ISA Server 2006 on your network so that your company achieves a highly functional and affordable combination of security, productivity, and speed.

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    Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.

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    Microsoft Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that permits a BYOD computing style with IM, presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a wide range of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your management staff and users. Progent has expertise in key components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.

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