Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular solutions for maintaining location-independent access to email, scheduling, web applications, and other critical business data. Progent offers El Paso, Texas companies the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small organizations often turn to external support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, gives small businesses an economical alternative for integrating BlackBerry technology productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server Integration Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure consistent information for collaborative programs like calendars, address books, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry smartphones have effortless connectivity with Exchange messages as well as to instant messaging-capable applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
Expert RIM BlackBerry Technical Support Services Offered Remotely from Progent
Progent's authorized BlackBerry engineers are accessible by phone to provide prompt assistance to businesses in the El Paso region or anywhere in the state of Texas. Progent's experienced online technical support team has helped IT organizations resolve computer problems and reduce support costs in each state in the country and established a substantial following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a wide selection of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help your company to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and IM, implement access control lists, manage Exchange Server data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, solution design, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about professional help for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.