Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most popular solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business data. Progent offers El Paso, Texas companies the expertise of BlackBerry-certified experts who can assist organizations to manage their BlackBerry environments or transition efficiently to a current smartphone solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and support of BlackBerry technology has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations frequently resort to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and control BlackBerry devices across your company, define security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
Progent locations in El Paso Metro Area
Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry devices, offering a centralized platform for handling critical tasks such as smartphone installation, updates, and deactivation and also offering a solid infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry handsets and supports wireless synchronization.
BlackBerry Enterprise Server provides a variety of data protection capabilities beginning with automatic data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting degrees of protection to match the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and enable them remotely. Examples of these wirelessly configurable security settings include:
- Lock down a device
- Erase data from a missing or stolen smartphone
- Disable Bluetooth functionality
- Enable internal protection against malicious attacks
BlackBerry Enterprise Server also offers flexibility in selecting ways to prevent users from installing or executing unsecure or unauthorized applications. Progent can assist you to choose protective techniques like:
- Specify exactly what programs are permitted on the device
- Prevent third-party programs from allocating non-volatile memory on the smartphone
- Select what functions external software can use on the device
- Limit the types of access external applications running on the BlackBerry device can initialize
- Block all third-party software from being loaded or executed on the BlackBerry smartphone
Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad range of issues concerning synchronization, handset recognition, messaging consistency, web access, mobile connections, IM, desktop application configuration, and Desktop Redirector.
As a leader in delivering countrywide online consulting services for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support expenses low and, by resolving issues quickly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry-certified consultant has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements assessment, solution design, installation strategy and execution, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to decide which management approach and equipment match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about options for software versions, server hardware and storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry expert can assist your company to select and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to ask Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.