Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent connectivity to email, calendars, web programs, and other vital business data. Progent offers El Paso, Texas businesses the services of BlackBerry-premier experts who can help businesses to manage existing BlackBerry environments or transition efficiently to a current mobile solution.
As the complexity of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for organizations of any size, effective deployment and support of BlackBerry technology has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small organizations often resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's efficient online service delivery model, gives small businesses an affordable alternative for incorporating BlackBerry products productively into their information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools to help you track and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry BES Server offers businesses a single and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for applications like schedules, address books, tasks, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry handsets have effortless connectivity with Exchange messages and to IM-aware software through Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, install, and troubleshoot BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
Professional RIM BlackBerry Consulting Support Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to provide prompt assistance to companies in the El Paso region or throughout the state of Texas. Progent's seasoned remote consulting team has helped IT organizations resolve computer problems and cut support costs in every state in the United States and established a large base of loyal clients. (See Progent's customer testimonials.)
Progent offers remote assistance for a broad selection of issues related to BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can in addition assist your business to resolve a broad array of issues concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote technical assistance for small business networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, implementing over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help your company to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.