Consulting and Technical Support for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most successful solutions for maintaining location-independent access to email, scheduling, web applications, and other vital business data. Progent can provide El Paso, Texas companies support from BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or migrate smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient online support capabilities, gives small businesses an economical solution for incorporating BlackBerry products seamlessly into their business information system.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined management utilities to help you track and support BlackBerry devices across your company, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.

El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.

Onsite IT Consulting
Progent locations in El Paso Metro Area

City Address Phone Link
El Paso Eastside Business Suites, 2300 George Dieter Dr
El Paso, TX 79936
United States
(915) 603-4700 El Paso Network Support Services

BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry BES Server enables mobile BlackBerry clients to access Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve consistent information for applications such a calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry BES Server support for Exchange, users carrying BlackBerry handsets can have effortless access to Exchange email as well as to instant messaging-aware software through Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can show you how to plan, implement, and troubleshoot BlackBerry BES Server so you can improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.

Progent's Online BlackBerry-premier Consulting Services is Fast and Economical
For businesses in El Paso, Texas who require fast and economical help from a qualified BlackBerry consultant, Progent offers efficient online assistance from a veteran support staff who have provided IT solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers solve problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry consultants have earned certifications in all BlackBerry solutions and offer professional support in fields including fixing synchronization problems, setting up BlackBerry BES Server, and designing a protected, high-availability network infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition help your company to resolve a wide array of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote help for small company IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses low and, by resolving problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system design, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management approach and hardware products match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, processors and mass storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
In order to ask Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.

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    Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds creating Microsoft-based security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your IT security needs without restricting your network.

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    Progent's Microsoft engineers can provide affordable remote technical support and programming services to assist you to plan, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document and media management applications, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from previous versions of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.

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    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity hardware like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance problems.

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    Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.

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    Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and on-premises support to assist you to manage and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.

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    Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening security by detecting threats and filtering traffic content based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

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    Progent's ProSight family of managed services are intended to provide businesses who maintain minimal internal IT support staffs with low-cost help from world-class management platforms and consulting experts. Advantages of the ProSight catalog of managed services include fixed network maintenance costs, smart automation of common administrative processes, ongoing adoption of new information technology, smooth migration from legacy systems to current solutions, close alignment of computer technology with business objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.

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    Progent can supply small businesses with an information management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy sensible IT products to improve business operations so they align more closely with your business objectives. Your business can create and implement a well conceived IT strategy without absorbing the cost of a full-time senior IT executive.

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    Progentís Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central spot for your employees or clients to connect to, organize, distribute and interact with useful information, documents, and software and to communicate with one another. SharePoint enables faster and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data theyíve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help you to support your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises configuration and debugging services to assist you to plan, implement, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, building structure, and expected workloads.

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    Progentís Microsoft certified consultants provide small and mid-size companies enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and automatically to appropriate users, lower product expense and adhere to licensing agreements by determining usage profiles, improve Windows protection by improving your knowledge of weak points and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the management functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.

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    Progent's Cisco-certified SIP infrastructure experts can assist organizations of any size to design, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or onsite support to assist companies to migrate smoothly to an advanced unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

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    Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent's consultants include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker access, data and identity security, automated deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and ongoing Call Center support services.

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    Microsoft Windows Server Update Services enables network managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support staff can fully and easily manage the distribution of patches that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.

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    Our compensation model is built on revenue sharing, so just like being an independent consultant, your income is directly tied to your generated revenue. Certain Progent support staff stress quality of life and elect to consult at a more relaxed pace, using our self-determined calendar to pursue individual enthusiasms such as mountain biking, car racing, skiing, surfing, vacations, or sharing private time with relatives and acquaintances. Others use the chance to earn big bucks via hard work and long hours. Progent fully supports either end of the spectrum and everything in the middle.

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    Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and world-class security for your email traffic. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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    The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.

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