For organizations of any size in El Paso Texas, Progent can provide convenient, fast, and affordable access to CCIE-Premier network experts. CCIEs are top-level network experts who achieve this elite certification by completing rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network interfacing, repair, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or obtaining software updates to correct problems. A Cisco certified CCIE knows how to detect the origin of computer network difficulties stemming from network appliances or software.

Progent can provide fast remote contact with a CCIE expert so that you has the opportunity to get high-level assistance for complicated network problems that are affecting business productivity but are outside the scope of your ordinary network maintenance resources. Progent's CCIE-Certified support professionals can access your system using advanced remote connectivity tools that allow them to perform rapid and economical diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or national ISPs, and consequently their services are not readily available to the general public. Progent is one of the rare support organizations to make CCIEs accessible to support small and medium sized companies. Also, Progent offers quick contact with a CCIE by telephone so you can receive timely help for complex network problems that are reducing business productivity. To learn how to contact a Progent CCIE for immediate assistance with your network, visit Progent's online network help.

El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.

Onsite IT Consulting
Progent locations in El Paso Metro Area

City Address Phone Link
El Paso Eastside Business Suites, 2300 George Dieter Dr
El Paso, TX 79936
United States
(915) 603-4700 El Paso Network Support Services


Progent maintains one of the largest rosters of Cisco-premier CCIE experts of any independent support firm in the U.S. As a result, Progent can provide unbeatable skill in finding connectivity solutions based on Cisco technology. Because Progent is also a Microsoft Partner and offers expert application support for a broad array of popular applications, Progent can help you achieve comprehensive information technology solutions that maximize the business value of your information system.

CCIEs are an exceptional value because their depth of experience allows them to solve the most intractable problems rapidly. In most cases, less qualified consultants can burn up hours or even days wrestling with a problem that an experienced CCIE can resolve in minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of recognized technical credentials such as Microsoft MCSE, and a major network security certification such as CISA or CISM. This permits Progent to provide complete solutions that address a wide range of IT products without requiring extra expenses and delays managing too many specialists.

Patch Management for Cisco Network Devices
Patch management is a critical and complex task. Timely and correctly managed updating optimizes cybersecurity, compliance, availability, and capability. Haphazard software update management can cause security vulnerabilities, compatibility issues, slow or inconsistent performance, unnecessary downtime, or loss of important features. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as critical for infrastructure appliances like routers, firewalls, and Wi-Fi APs.

Software Update Management Support for Network Infrastructure Appliances

Progent offers software update management support for network appliances from Cisco and other major suppliers

Progent has delivered top-level help for Cisco networking products for more than two decades and Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting updates to your ever-evolving information system. To find out about Progent's services for software update management, go to Progent's patch management services.

To find out more details about Progent's world-class support services for Cisco network infrastructure, select a topic:

Other Support Expertise Offered by Progent
Besides Cisco technology, Progent's consultants offer support for a variety of important facets of information systems, enabling Progent to provide comprehensive business solutions for companies of any size. A few key areas where Progent can deliver world-class support include: By providing an efficient centralized resource for network generalists and application experts, Progent is able to tailor timely, inexpensive, and comprehensive information technology solutions that address the unique needs of businesses in El Paso Texas.



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    Windows Server 2008 represents a major advance in making IT networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, tech support, education, staffing, network monitoring, and security engineering expertise.

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    Progent's National Support Center provides national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service professionals offer telephone support and remote secure network access to isolate and repair technical problems quickly and economically. The scope of IT experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified specialists as needed.

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    Small to mid-sized companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified IT support experts. With Progent's affordably priced IT support programs, mid-size businesses can select a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class availability, security and productivity.

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    If your company is developing UNIX-based applications in an environment that includes MS Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant hassle of maintaining your company information system. By using automated network monitoring and by providing online and on-site assistance as your business needs it, Progent represents an affordable solution for managing an IT system that provides high dependability, protection, and efficiency. Progent's developer assistance services feature full-service network support outsourcing, virtual server infrastructure, remote and on-site service and repair, proactive network monitoring services, and Help Desk Call Center services.

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    Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and make sure you avoid the typical errors small organizations make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.

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    VMware's NSX network virtualization technology enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, examine the GAL, import addresses, synchronize calendars, and alert people to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.

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    Progent's wireless engineers can help small companies plan, select, pilot, deploy and maintain secure building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of protection that matches or excels wireline interfaces. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and install the wireless link technology that fit best with your business needs.

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    Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and faster ROI, more efficient use of servers, streamlined operations, enhanced system uptime, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from production systems.

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