Expert Cisco Remote and Onsite Network Help
El Paso Business Information Network Systems
For organizations of all sizes in El Paso Texas, Progent offers convenient, fast, and economical access to CCIE-Premier engineers. CCIEs are top-level network experts who achieve this elite recognition only after strenuous testing by Cisco. CCIE-qualified engineers can handle the most complicated problems surrounding network interfacing, troubleshooting, and configuration. Progent’s CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and developing workarounds or receiving software patches to correct problems. A Cisco CCIE knows how to pinpoint the origin of computer network difficulties stemming from hardware or software.
Progent can provide fast and affordable online contact with a CCIE expert so your company has the opportunity to obtain high-level help for complex network issues that are impacting business productivity but are outside the experience of your ordinary network support resources. Progent's CCIE-Certified engineers can access your system via state-of-the-art remote connectivity tools in order to provide rapid and economical diagnosis and resolution of serious network issues.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide Internet providers, and consequently their skills are not easily available to the general public. Progent is one of the few service providers that makes CCIEs available to assist small and medium sized businesses. Also, Progent can provide quick contact with a CCIE by telephone so you can get immediate help for complex network issues that are reducing worker productivity. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, go to Progent's remote network help.
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 United States |
(915) 603-4700 | El Paso Network Support Services |
Progent has one of the largest groups of Cisco-certified CCIE experts of any independent consulting firm in the U.S. As a result, Progent can provide world-class skill in finding network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and offers expert application help for a wide range of popular applications, Progent can help you achieve end-to-end IT solutions that optimize the strategic value of your information system.
CCIEs are an excellent value because their depth of experience enables them to fix the most complex problems rapidly. In common instances, less qualified consultants can spend hours or days struggling with a task that a certified CCIE can resolve in minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have multiple advanced technical certifications including Microsoft Certified Systems Engineer (MCSE), and an important security certification such as CISSP or CISA. This permits Progent to offer complete services that address a broad array of IT products without requiring extra costs and delays orchestrating too many specialists.
Software Update Management for Cisco Infrastructure Appliances
Software update management is crucial and complicated process. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and functionality. Sporadic software update management can result in security gaps, compatibility problems, sluggish or inconsistent responsiveness, excessive downtime, or unavailability of important functions. Patching involves more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as essential for network infrastructure appliances such as switches, firewalls, and Wi-Fi access points.
Progent has provided high-end support for Cisco infrastructure products for over twenty years and Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic information system. To find out about Progent's service programs for patch management, see Progent's patch management service plans.
In order to find out more details concerning Progent's online and on-premises support for Cisco technology, choose a topic:
- Introduction to Cisco Consulting Services
- Fast and Affordable Online Access to a Cisco CCIE Network Engineer
- Cisco Firepower Firewalls: Configuration and Troubleshooting Support
- Cisco ASA 5500-X Firewall with Firepower: Setup and Troubleshooting Services
- Cisco ASA 5500 Series Firewall Upgrade. Migration Expertise
- PIX Firewall Consulting Help
- Cisco Routers Configuration and Troubleshooting Services
- Cisco Wireless Engineering Help
- Aironet APs Engineering Services
- Cisco Small Business Wireless Access Points System Design Expertise
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless Access Points Planning, Deployment and Debugging Support
- Cisco WiFi Controllers Experts
- Meraki APs Consulting Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Troubleshooting
- Cisco VoIP Phones and IP Video Desktop Phones Consulting and Wireless VoIP Phone Solutions
- Cisco Jabber Configuration and Troubleshooting Services
- Cisco Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Deployment Expertise
- Cisco VPN and Network Security Consulting Services
- SIP and CUBE Integration Solutions: SIP Trunks and CUBE Integration Expertise
- Design and Support for Cisco-based Datacenters
- Data Center Optimization Expertise for Service Providers
- Remote Network Management Technologies for Cisco-based Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting
Progent can also provide a broad selection of consulting expertise in key practice areas to assist companies to convert Cisco infrastructure technology into a cohesive IT system that provides competitive advantage. A few of the consulting services offered by Progent's experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Microsoft Windows Server 2022 planning and integration expertise, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, network security compliance scanning, DBA and database development expertise, and part-time CIO services.
Progent can also help your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
By offering a convenient centralized source for IT generalists and specialists, Progent can deliver fast, affordable, and thorough IT solutions that fit the specific needs of companies in El Paso Texas.
An index of content::
Emergency Network Security Protection Bulletins Protect
Critical Security Bulletins Security Company
This page includes the latest updates on security threats, fixes, and best practices. Call or email Progent if you need help securing your system against the latest IT security threats.
Altaro O365 OneDrive Backup Help and Support
Altaro Office 365 SharePoint Backup Remote Troubleshooting
Progent is an Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Systems Management Server Technical Support
Largest IT Services SMS Upgrade
Systems Management Server provides extra capability for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it easier to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible procedures and policies to manage PDAs and intelligent portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security plan that includes policies, procedures and IT products to keep your IT network safe.
Shared Helpdesk Computer Consulting
Help Desk Sharing Remote Support Services
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most problems.
Technical Support Remote Workers
Teleworker Integration Specialist
Progent has 20 years of background assisting small and mid-size businesses to plan, implement, tune, manage, and debug information networks that support telecommuters.
Windows Server 2012R2 Data Deduplication On-site Technical Support
Windows 2012R2 Network Consultants
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, train your IT support staff, create a corporate-wide security strategy, automate network management, assist with creating applications, and build and validate a DR/BC plan.
Outsourcing SQL Server 2016 Backup Encryption
Consultant SQL Server 2016 Application Migration
Microsoft SQL Server 2016 offers significant improvements in speed, scale, data security, uptime, mobile computing support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, R language support, Row-level Security, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help organizations of all sizes to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
CCNP Expert Certified Wi-Fi IP phone integration Help and Support
wireless IP phones and CUCM Outsourcing
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are on the move within campus, warehouse, health-care or other environments where IT management wants portable phones that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants offer remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Windows 7 64-bit Upgrade Network Consulting Firm
On-site Technical Support Windows 7 Backup and Restore
Progent's Microsoft certified consultants can provide offsite and on-premises consulting services to assist your company to administer, support, and troubleshoot PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, online access, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring.
Microsoft Windows 7 Migration IT Consultants
Windows 7 Migration Network System Support Consultant
Progent's certified engineers offers remote and on-premises consulting expertise to assist your company to manage, maintain, and troubleshoot PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, backup and restore, remote connectivity, mobile device integration, wireless configuration, and remote network monitoring.
ProSight Duo MFA Network Consulting
Network Engineer Multi-factor Authentication
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other personal devices.
Immediate Palo Alto Networks WildFire Forensics Services
Technology Consulting Services Palo Alto Networks
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity environment that spans your data center and cloud assets and protects any user anywhere with any endpoint device.
Backup and Restore Software Engineers
Microsoft Certified Expert Backup Technology Professional
Progent offers affordable remote access to consultants with expertise in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and smartphones. Progent can provide expertise for all major data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to install, upgrade, or troubleshoot data backup solutions for a variety of topologies such as local, edge to datacenter, cloud, or a mix.
Microsoft Computer Network Specialist
Microsoft Office Computer Consulting
Progent imposes no startup charge and requires no monthly commitment for services provided during regular working hours. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be forced to permit simple problems to stay unaddressed. .
Neoteris Security Auditor
Security Auditing Compliance Auditor
For small and midsize organizations, network security and information assurance and compliance can be excessively complex to master but too risky to overlook. The largest biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks like there's nowhere to hide. Progent makes it affordable for small and midsize organizations to carry out critical security tasks effectively by providing the benefit of billable time to the closest minute without any minimum charge for remote support. You have the help of a seasoned information expert to provide precisely the knowledge you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of system security including security assessments, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
Oracle Recovery Manager Services
Immediate Consultants Oracle Enterprise Manager
Progent can provide affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
Network Consultants SharePoint 2016 Power View
SharePoint 2016 Hybrid Consultant Services
Progent's Microsoft-certified consultants offer economical online and on-premises expertise, software development, and debugging support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Microsoft Windows 2008 R2 Information Technology Consulting
Windows Server 2008 Hyper-VI Online Support
Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and flexibility that improve output of local, branch office, and mobile users. Progent's network professionals can provide affordable remote engineering, technical support, and training services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
Altaro Office 365 Mailbox Backup Onsite Technical Support
Altaro O365 OneDrive Backup Remote Support
Progent is a certified Altaro partner and can design and manage an implementation of Altaro O365 Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Microsoft Windows Server 2008 R2 Consulting Services
Largest Windows Server 2008 Hyper-VI Integration Support
Windows Server 2008 is an important step forward in making IT systems more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can assist your company benefit fully from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering services.
Dynamics GP 2015 Dexterity Programming Company
Consultants Dynamics GP 2015 Security
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with the most popular handheld devices, permits one-time sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.
Careers Senior Network Engineer
Freelance Microsoft Consultant Job
Progent is seeking a variety of full-time employees such as motivated Microsoft Certified Systems Engineers; network experts who have Cisco CCNP or CCIE credentials; and specialists in advanced network design with experience in mobile access, wireless networking, high-availability systems, business continuity planning, data preservation, and server virtualization. We are also hiring desktop support technicians, remote service professionals, and CISSP or CISA certified security consultants. We are also seeking experienced managers who can perform effectively in Progent's high-growth, virtual office environment. Progent works with independent professionals who have proven knowledge and working background in important information technology areas beyond Progent's primary service concentration. Progent's Experts Group employs freelance consultants who offer advice and development support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in technologies like telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants certified by Progent coordinate with Progent's staff engineers to deliver end-to-end solutions for small business networks.
Network Security Test Symantec Firewall
24/7/365 Symantec Security Evaluation
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN technology. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, administration, education, and security expertise.
Juniper J2320 Router Computer Security
24 Hour Juniper J Series Firewall Cybersecurity Firms
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
System Center Operations Manager Remote Support
Biggest Monitoring and Reporting Remote Support Services
Mid-sized businesses can derive all the benefits of Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's economically priced IT support programs, medium-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical environments who need high availability networking, Progent can provide a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size business networks enterprise-class availability, protection and performance.
24x7 Postini Small Business Subscription
Immediate Support and Integration Anti-Virus
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of company email by providing continually improved spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outbound email filtering to help you repair your e-mail system and specify and regulate company security policy.
Redundant Connectivity Consultant
Fault-tolerant Interoffice Connections Computer Consulting
Progent’s non-stop interoffice connectivity and fault tolerant network infrastructure consultants can help small businesses create zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable 24x7 interoffice networking.
Cisco Certified Experts Alabama Migration Consulting
Mississippi Remote Support
Progent’s Technical Response Center (TRC) offers low-cost national extended hours remote help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer extended hours telephone support and remote secure network connection to isolate and resolve network problems quickly and economically.
Technical Support Services Online HelpDesk Call Center
Cisco Help Desk Online Support
The Help Desk Call Center service delivery model used by Progent's Technical Response Center offers small and midsize organizations an affordable option to dependence on freelance consultants by offering broad technical knowledge shared by numerous engineering teams, optional round-the-clock availability of urgent assistance, fast escalation to top-level experts for solving the most difficult issues, support consistency and reliability, quick follow-up overseen by veteran service managers, a variety of convenient ways for requesting support jobs, and excellent progress visibility made possible by trouble ticket tracking and available via a web-based portal.
ProSight DPS ECHO Backup and Recovery Services Remote Support
Offsite Automated Backup Services Professional
ProSight Data Protection Services ECHO offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
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