Progent's Microsoft Exchange Server consulting and maintenance specialists can assist your company to prepare for and perform non-disruptive migrations from out-of-date messaging environments to a current Microsoft Exchange platform. Progent's 64-bit migration consultants can help your company to evaluate the business advantages and risks of upgrading to a 64-bit edition of Exchange Server and can help you to design and carry out an economical migration strategy to a 64-bit release of Exchange Server. Progent's Power BI consultants can help you utilize data from Exchange spreadsheets to create modern visualizations to produce interactive Power BI business analytics reports and dashboards. Progent can also assist you to integrate your Exchange-powered email environment with the new generation of smartphones and tablets by offering BYOD integration support services that include iPhone integration and management and Google Android phone and tablet integration.
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This permits you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Exchange solution is completed on schedule and within budget. To learn more about Progent's online consulting expertise for integrating Microsoft 365 and on-prem Exchange systems, refer to Microsoft 365 integration with on-premises Exchange.
Microsoft Exchange Server 2019 Integration Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring HLB; building DAG groups with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and configuring Outlook. To learn more, visit Progent's Microsoft Exchange Server 2019 deployment services.
Microsoft Exchange Server 2016 Support Services
MS Exchange 2016 Server's new architecture allows easier deployment and expansion, higher utilization of hardware resources, and reduced management cost. MS Exchange Server 2016 offers tighter integration with Microsoft 365, support for Windows Server 2016, higher throughput, enhanced data loss protection (DLP), and more rapid recovery, more extensive support for iOS and Android mobile devices, full browser-based administration, and a more complete web client. Learn more details concerning Progent's Exchange Server 2016 consultants.
MS Exchange 2013 Server Integration
Exchange Server 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a revamped architecture. These improvements favorably impact key IT areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013. Learn more about Progent's Exchange 2013 consulting.
Exchange Server 2010 introduced breakthrough solutions for high-availability, protected, unified communications. Compared to Microsoft Exchange 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 Server is more affordable to deploy and support, easier to administer and scale, more comprehensive in features, faster, less prone to single-point breakdown, more complete in its services for mobile users, and better able to guard business data and defend against malicious assaults. Find out more concerning Progent's MS Exchange 2010 Server consulting services.
Exchange 2007 Server Consulting
MS Exchange 2007 is designed to address the demands for protection, anywhere access, high performance, and dependability. Microsoft Exchange Server 2007 offers built-in resilience that enables world-class robustness to keep your email environment operating smoothly, defend against spam and viruses, and enable your business to adhere to government and industry requirements. Read more details concerning Progent's MS Exchange 2007 consulting services.
MS Exchange 2003 Server Help
Exchange Server 2003 offers a reliable, scalable, and manageable infrastructure with round-the-clock messaging and collaboration as well as low cost of ownership. Microsoft Exchange 2003 remains popular due to the fact that it enables a wide selection of team functions, including scheduling capabilities, chat groups, and group folders, and also provides access to information across physical, organizational, and protocol borders with functions such as Instant Messaging, real-time data, and video conferencing. Despite the fact that Microsoft has ended support for this older platform, Exchange 2003 remains among the most widely used releases of the Exchange product line. Progent can assist your company to support your current Exchange Server 2003 solution or migrate to a more advanced edition of Microsoft Exchange Server. Read additional details concerning Progent's Exchange 2003 consulting.
MS Exchange 2000 Consulting
Unlike Exchange 5.5, which uses its own directory, Microsoft Exchange Server 2000 utilizes Active Directory, providing a simplified administration and protection model. Microsoft has terminated support for the platform and it is long past time to upgrade. Progent's seasoned email experts have decades of experience supporting Exchange Server 2000 and can help you to migrate affordably to a more advanced incarnation of this popular email technology. Learn additional information about Progent's Exchange 2000 support services.
Exchange 2016 Server Migration Consulting
Progent's experts can assist your business with any and all stages of your MS Exchange 2016 upgrade including planning, testing, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can assist you to evaluate the strategic advantages of adopting Microsoft Exchange Server 2016, plan and implement an efficient migration, and provide on-going technical support. Progent can assist you to build a Microsoft Exchange 2016 environment that utilizes on-premises and/or cloud-based datacenters. Find out more details about ways that Progent's Exchange 2016 migration planning and support expertise can help your organization to upgrade cost-effectively from your legacy Exchange solution to Exchange 2016 Server.
Exchange 2013 Upgrade Support Services
Microsoft Exchange 2013 Server includes important enhancements its predecessor Microsoft Exchange 2010 Server and introduces new functions plus a streamlined design. Progent can assist your business to migrate to Exchange 2013 utilizing as much as possible of your existing infrastructure. Progent's experts can also assist you to configure Microsoft Exchange 2013 Server with Lync 2013, SharePoint Server, and Office desktop or Microsoft 365 for enhanced collaboration support and eSearch features. Find out how Progent's MS Exchange 2013 Server upgrade consultants can help you upgrade smoothly to Microsoft Exchange Server 2013 for local, cloud, or mixed environments.
Exchange 2010 Server Migration Support
Progent offers comprehensive support for every phase of your Microsoft Exchange Server 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and equipment needed, suggested vendor sourcing, system verification at customer site or at Progent's test lab, setting up transitional coexistence of MS Exchange 2010 Server and Exchange Server 2003 or 2007, deployment the production system, deactivating the old system, and webinar training for customer's IT group and end users. Learn more about ways that Progent's Microsoft Exchange 2010 Migration Expertise can assist you to transition affordably and efficiently from your legacy Exchange environment to Exchange 2010
Spam Filtering, Data Loss Prevention plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption solution that uses the technology of top information security vendors to deliver web-based management and world-class security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Prevention.
Upgrade Support for Microsoft Teams and Skype for Business Server
Progent's Microsoft Teams integrators and Microsoft-certified Skype for Business experts can provide remote and on-premises consulting services for organizations of any size to assess the benefits of migrating to Microsoft Teams or Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; interface Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint and Microsoft 365; configure HA solutions; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified data security experts can assist you create and verify a security environment for your Microsoft Teams or Skype for Business deployment that is compliant with government and industry standards.
How to Contact Progent for Exchange Expertise
If your Texas business is looking for an Exchange Server consulting professional, contact Progent at 800-993-9400 or visit Contact Progent.
Progent's Microsoft Certified engineers offer world-class consulting for major deployments of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange Server rollouts or upgrades and can supply local personnel to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local service organizations who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The practice of documenting and archiving support activity results in more effective support and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to release vital service information.
Progent has put together two low-cost service packages intended to allow small businesses to receive an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from outside your company firewall to uncover potential weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your company firewall to assess vulnerabilities to inside assaults. The two security inventory services are configured and executed from a secured remote site.
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Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security solutions for IT networks with many sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Progent's seasoned solution designers and programmers can help your company to create customizations to Microsoft GP that support the unique needs of your organization without losing the advantages of Windows integration and connectivity. Progent can also offer expertise with a selection of software development technologies that can be used to build integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
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Progent's Microsoft-certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Microsoft Dynamics GP 2010 accounting software is a comprehensive business management solution that unifies data and processes throughout your business, communicates seamlessly with other applications, and brings together workers, customers and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company exploit the full potential of Dynamics GP 2010.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and patches and can generate audit reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
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Progent's Cisco-certified wireless networking consulting experts can assist businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, coverage, capacity, expandability, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
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Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications that include Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning technology by SentinelOne to defend endpoint devices and physical and virtual servers against recognized and zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Windows 8.1 is designed to power computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, such as touch screen support and signature live tiles GUI, provide a wide selection of benefits for organizations who understand how to exploit them. Progent's Microsoft-certified experts can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the product's many new and enhanced technologies.
Progent can provide the support of a certified VMware VCDX expert to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
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Progent's Microsoft-Premier SQL Server engineers offer an array of services to assist small and midsize companies to plan, deploy, manage, and repair Microsoft SQL Server 2008 systems in order to gain the optimum strategic benefit from this advanced RDBM platform. In addition, Progent offers consulting expertise for network architecture, enterprise-wide protection, and software programming to optimize the strategic benefit of your SQL Server 2008 network.
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Cisco's Meraki MS line of access and distribution switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to help you to plan and deploy a productive network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, configure policies to maintain security, develop and test a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Progent can assist companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent can provide the support of certified engineers as well as seasoned software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified data security professionals to assist you to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Office Word and Microsoft 365 Word consultants offer a broad selection of economical remote consulting services to assist you to maintain your current Microsoft Word environment or help you to upgrade to a current version of Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different versions of Word, integrating Word with different Office apps such as Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training tailored for individuals or groups.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire virtualized network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, configure, test and manage a DR system powered by VMware SRM and VMware NSX.
Progent's engineers can provide a variety of network consulting services to assist organizations of any size to install, manage, and troubleshoot IT systems that include workstations, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to create test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following proven methodologies.
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Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed Internet gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and enhance availability. Progent's Microsoft consultants can assist you to plan and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can show you how to plan, cost-justify, pilot, implement, configure and manage the any version of ISA Server on your information system.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need important software patches, or identifying the cause of performance problems.
If you want to update your production web site, create internal webs for purposes such as HR or employee education, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also help you design and maintain a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as system design, deployment, management, remediation, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's business climate will make you a better consulting professional by enhancing your technical knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the top consulting experts for you to work with, offering an advanced system architecture, using custom software tools to deliver the highest quality of service, and by optimizing our operational structures for attracting and retaining clients.
Progent's seasoned application designers and software developers can assist your company to build enhancements to Microsoft GP/Great Plains that address the special requirement of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Progent can help your organization to design an upgrade to Teams from Skype for Business and install, administer, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, previously branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent's Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot environments, the lab reduces capital outlay and engineering risk while keeping critical IT projects on schedule.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's Meraki Wi-Fi access point consultants provide online and onsite support to help businesses of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device.
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's roster of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.