Besides providing fast access to guidance from high-level IT consultants and subject matter experts to assist El Paso, Texas businesses to resolve specific IT problems or longer-term projects, Progent can provide short-term staffing to deliver more broadly defined assistance like PC support, IT administration, and Call Center services. On-demand staffing makes it possible for businesses to deal with expected or unexpected peaks in the need for network personnel, which may result from scenarios such as mergers and acquisitions, site moves, platform migration, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Short-term staffing can also cover voids left by the absence of full-time staff members because of scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary IT Staffing Services
Progent's temporary supplemental staffing services give organizations the ability to react to increases in requirements for IT services without being saddled with the expense and delays associated with vetting and hiring professional technical help and without the burden of adding to your full-time head count.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast access to seasoned IT pros
  • Simple engagement, termination, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close working relationship with a top-level, full-service resource for IT expertise
Progent's Co-managed Center Program
Progent's shared Call Center service is a proven on-going staff expansion alternative that enables IT organizations to share the work of Help Desk support transparently between their full-time IT staff and Progent's extensive pool of technical support experts. Acting as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative support solution based on by the leading group professional services platform for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises network services for organizations throughout the U.S. Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for El Paso, Texas Organizations
Progent's veteran team of certified consultants and technical experts offers El Paso, Texas organizations a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for El Paso, Texas Companies
To learn more about Progent's temporary staff augmentation services for El Paso, Texas companies, call 800-993-9400 or visit Contact Progent.