Besides offering rapid access to guidance from top-tier IT consultants and subject matter experts to help El Paso, Texas companies to resolve discrete technical issues or longer-term initiatives, Progent offers short-term staffing to deal with more generalized services such as desktop support, IT administration, and Help Desk call center services. Short-term staffing can help businesses to respond to anticipated or surprise surges in demand for IT services, which may be caused by scenarios such as company mergers, data center moves, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or new regulations. Temporary IT staff augmentation can also fill gaps left by the absence of full-time staff members because of scheduled vacations, illness, termination, etc.

Advantages of Progent's Temporary Staffing Program
Progent's temporary staffing services offer businesses the versatility to react to surges in demand for network personnel without being saddled with the expense and delays that come with vetting and hiring appropriate technical help and without the risk of increasing your full-time staff size.

Important features of Progent's short-term staffing services include:

  • Fast access to reliable IT pros
  • Simple initiation, termination, and resumption of services
  • Seamless augmentation of your in-house IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Close working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Call Center Service
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that allows IT groups to divide the responsibilities of Call Center support seamlessly between their full-time IT staff and Progent's extensive pool of technical support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk program is a joint service solution powered by the leading group professional services (PSA) tool for streamlining, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT expertise for businesses of all sizes throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's industry certifications.

Progent's Practice Areas for El Paso, Texas Organizations
Progent's nationwide team of certified consultants and technical experts can deliver El Paso, Texas businesses a wide array of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary Staff Augmentation for El Paso, Texas Companies
To learn more about Progent's short-term staff augmentation services for El Paso, Texas organizations, call 800-993-9400 or visit Contact Progent.