El Paso Consulting
IT Staff Augmentation for Network Support Teams
Besides offering fast contact with high-level IT consultants and subject matter experts (SMEs) to assist El Paso, Texas businesses to resolve discrete IT problems or strategic projects, Progent can provide short-term supplemental staffing to deal with more generalized assistance such as PC help, IT administration, and Call Center services. On-demand staffing can help organizations to deal with anticipated or unexpected increases in the need for IT services, which may result from situations such as company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term IT staff augmentation can also fill gaps resulting from the loss of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Program Progent's short-term supplemental staffing services offer businesses the flexibility to respond to surges in demand for network personnel without being saddled with the costs and hassle associated with reviewing and hiring appropriate technical help and without the risk of increasing your permanent staff size.
Important aspects of Progent's short-term supplemental staffing services include:
- Fast access to reliable network pros
- Simple initiation, cessation, and resumption of services
- Transparent extension of your full-time IT team
- Comprehensive reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
- Strong working relationship with a top-level, full-spectrum resource for network expertise
Progent's shared Help Desk Call Center program is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Call Center support transparently between their full-time network staff and Progent's nationwide team of IT support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk program is a collaborative service alternative powered by the leading shared PSA tool for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network services for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for El Paso, Texas Organizations
Progent's veteran team of certified consultants can provide El Paso, Texas companies a broad range of online consulting and debugging expertise. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud
- Online Network Technical Support
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Experts
- Cybersecurity Expertise
- Penetration Testing with NodeZero
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Setup
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for El Paso, Texas Organizations
To find out more about Progent's temporary staffing services for El Paso, Texas organizations, call
An index of content::
.NET macOS Contract Development
DotNET Application Development Firm
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications quickly and affordably.
Specialists NotPetya ransomware recovery
Consult ransomware system rebuild
Progent's proven ransomware recovery experts can help your business to reconstruct an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Urgent Co-managed Support Desk Consulting Services
Supplemental Support Desk Remote Support Services
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Security Auditor Juniper Junos CLI
24-Hour Security Contractor Juniper Junos J-Web
Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS consultants can offer support for Juniper's flagship network operating system to enable you to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that include a mix of Juniper's OS platforms.
Colocation Center Configuration
24-Hour Data Center Colo Technical Support
Colocation sites make it possible for businesses to share world-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation program such as choosing and migrating to a colo facility, creating system architecture, defining required equipment, on-site and remote maintenance, setting up online system management, and education your IT staff.
ProSight Virtual Hosting Consultant
Private Cloud Solutions Engineer
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of dependability and scalability and is also easy to move to any data center. ProSight Virtual Hosting services are based on proven virtualization architectures that enable small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft Teams with Outlook Services
Teams Consult
Progent can assist you to design an upgrade to Teams from Skype for Business and install, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Consulting Wireless Security Scan
Wireless Security Inventory Services
Progent has put together two low-cost service packages intended to enable small companies to receive a professional security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your network from outside your company firewall to determine possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from an authorized computer inside your firewall to uncover the risk to inside threats. Both security inventory packages are configured and executed from a protected remote site.
Microsoft Office XP On-site Support
Microsoft Office System Network Consulting
Progent's computer outsourcing support offerings for small businesses include designing Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, fixing chronic integration problems, and producing a comprehensive security strategy. Progent can help you enhance network availability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides project management help for large-scale upgrades and can help with needs assessment, product inventory, BOM development, sourcing selection, procurement logistics, and complete documentation. Progent's computer outsourcing service also features education for office productivity packages such as Microsoft Office.
Ryuk ransomware hot line Consultants
Phobos ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Mac Network Security Specialist
Apple Macintosh Network Security Computer Consultants
Progent's certified security consultants can help you protect your Mac network through expert support offerings including running security audits, clean up after virus and worm attacks, configuring firewalls, implementing safe off-site and mobile connectivity, deploying monitoring software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy appropriate for the specific goals of your business network.
24/7/365 infrastructure documentation management Technology Professional
Top infrastructure documentation management Engineers
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can save up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Branch Offices Remote Support
Branch Location Technical Consultant
Years of experience providing Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that need network service with the flexibility common to with small companies but which offers effective client interaction, thorough documentation, and compliance with corporate IT standards. If your corporation maintains a branch office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide range of onsite and off-site network consulting services and system architecture assistance.
SCCM 2012 Windows 2010 Provisioning Remote Support Services
SCCM 2012 Asset Management IT Consultant
Progent can assist you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Security Group SonicWall NSA 9650 Firewall
Top Quality SonicWall NSSP 12000 Firewall Cybersecurity Companies
Progent's SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build protection into your business operations.
Windows 2022 Hyper-V Integration Support
Windows Server 2022 Hybrid Configuration Remote Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Setup and Support MFA and Single Sign-on (SSO)
Duo Identity Authentication Consulting Services
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Remote Support Firepower Services
Help and Support Firesight
Progent's certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security holes.
SCCM 2007 Software Inventory Specialist
Engineer System Center 2007 Configuration Manager
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security and compliance, and increase worker output by making sure that operating systems and applications are always up to date, tracking product licenses, and reporting usage patterns so you can make informed purchasing choices. When you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to plan and carry out an efficient migration to SCCM 2012.
24x7 Cisco VoIP Phones and Jabber Network Engineer
Video Conferencing Remote Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Proxim Tsunami Wireless Case Study
Building to Building Wireless Case Study
Progent provided a wireless integration solution that allowed a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
Flexential Tampa Internet Data Center Consultancy
Flexential Data Center Engineer
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting. Progent maintains a group of network experts located in the Tampa area, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also assist you to design and execute a migration to the Flexential data center by providing services such as planning solution configuration, recommending hardware components, system setup and validation, debugging, streamling remote network management, and educating your network support team.
Cisco Certified Experts Consult Application Programming
Expert Development Visual Basic
Progent's team of expert programmers, database architects, and project managers can assist large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can assist clients plug expertise gaps by offering database architects and programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to create, expand, repair, or port web-based applications to take advantage of the most current web technology.
Upgrade Consultants Exchange 2003 Server
Technology Consulting Services Microsoft Exchange Upgrade
Progent's Microsoft-certified consultants provide technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
ISA 2004 Standard Edition Server Help and Support
Internet Security and Acceleration Server IT Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing Microsoft ISA Server-based security installations for information systems with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall experts can help your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
CCDP Certified Small Business 100 Access Point Specialist
Small Business WAP351 Remote Troubleshooting
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and debug Cisco Small Business Wi-Fi APs.
Consult Windows Server 2003
Windows 2003 Server Technical Consultant
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, deploying, managing and supporting sophisticated IT applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Phone Support Cisco Security
Online Cisco Certified CCIE Tech
Progent's CCIE-certified networking consultants have extensive background assisting Internet Service Providers to design, deploy, administer, tune, and debug high-availability, extensible network solutions suitable for shared public networks.
Consultant Services Dynamics GP FRx
Dynamics GP SmartList Builder Engineers
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all business processes, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting services can enable you to create reports that let you understand your business more completely, converting uncooked data into useful management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP.
Consult Wi-Fi access point patch management
Largest iPhone patch management Consultants
Progent's support services for patch management provide businesses of any size a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like switches and wireless APs, and IoT devices such as sensors and robotics.
Microsoft 365 Publisher Integration Network Consultant
Microsoft 365 Android Integration Computer Consultant
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid solutions that transparently combine local and cloud resources.
Remote Service Database Engineer
Microsoft and Cisco Remote Support Service Reporting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or local service firms who offer minimal documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each client. The discipline of documenting and archiving support records allows more effective support and avoids a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Engineer Windows Server 2016 Fault Domains
Microsoft Certified Windows Server 2016 Business Continuity Troubleshooting
Progent's certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
Networking Services Windows 8.1 Migration
After Hours Windows 8.1 BitLocker Migration Consultant
Microsoft Windows 8.1 is designed to run on computers ranging from smartphones and tablets to power-user desktops. A wealth of innovative features, including touch screen interface and signature live tiles GUI, offer a broad range of benefits for companies who know how to put them to work. Progent's Windows consultants can assist get your business up to speed with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's various technical enhancements.
Microsoft Windows 7 Migration Technology Consulting Services
Windows 7 Consultant Services
Progent's certified engineers can provide offsite and onsite support services to assist your company to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, disaster recovery, online access, mobile device integration, Wi-Fi network design, and remote system monitoring.
Juniper SA700 SSL VPN Cybersecurity Companies
Technical Support Juniper SA2500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Android and Active Directory integration Technical Consultant
Android and SQL Server integration Network Consulting
Progent's veteran team of IT consultants and subject matter experts have years of background providing online and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the range of skills to resolve technical problems that span multiple manufacturers and that represent a combination of older and current technology. Progent provides budget-friendly remote technical support to help you with any aspect of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to handle especially stubborn IT problems, or Progent can provide comprehensive project management support to help you finish strategic IT projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or individual training to show you how to manage and use Android phones to maximize their business value.
Biggest Phobos ransomware recovery Services
Engineers Dharma ransomware recovery
Progent's experienced ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Radvision Video Conferencing Consult
Largest Polycom Telepresence Consultant
Progent offers the support of a certified engineer with an extensive background deploying products from the major telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants who can assist businesses of any size to build and maintain a network that delivers the performance, dependability, security, and expandability required to accommodate your telepresence solution.
Windows Server 2022 integration Computer Engineer
Top Rated Windows Server 2022 Disaster Recovery Onsite Technical Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Office Move Professionals
Enterprise Security Software Consultant
For large businesses, Progent can leverage internal network support groups by offering world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent local supplement of enterprise network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer field consultants and specialists to help with a campus move or branch move, or a network designer to help with building or utilizing an Internet Data Center or Hosting Facility.
wireless IP phones and CUCM Technology Consulting Services
wireless IP phones and CUCM Remote Support Services
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants offer remote and onsite assistance to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
