In addition to offering rapid access to guidance from top-tier IT consultants and subject matter experts (SBEs) to help El Paso, Texas organizations with discrete technical problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized assistance like PC support, network administration, and Call Center response. Short-term staffing makes it possible for organizations to deal with planned or surprise increases in demand for network personnel, which may result from scenarios such as company mergers, site relocation, platform migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover gaps left by the absence of full-time IT personnel because of vacations, illness, resignation, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staffing services offer organizations the ability to respond to surges in requirements for network services without being saddled with the expense and delays that come with vetting and recruiting appropriate technical personnel and without the burden of increasing your in-house staff size.
Important features of Progent's temporary staffing services include:
Progent's Shared Help Desk Call Center Program
- Fast availability of proven network pros
- Simple engagement, termination, and resumption of services
- Transparent extension of your full-time network support staff
- Full documentation of services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Strong relationship with a world-class, full-spectrum resource for network support
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support seamlessly between their in-house IT staff and Progent's extensive team of IT support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a joint support solution based on by the leading shared PSA platform for streamlining, service calls, ticketing, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises network expertise for businesses across the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for El Paso, Texas Businesses
Progent's seasoned roster of certified consultants and technical experts offers El Paso, Texas organizations a broad range of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for network service providers include:
Contact Progent for Temporary Staffing Services for El Paso, Texas Organizations
To learn more about Progent's temporary supplemental staffing services for El Paso, Texas businesses, call 800-993-9400 or visit Contact Progent.