Progent's Ransomware Protection and Recovery Solutions
Ransomware Solutions ConsultantsRansomware can cripple or even wipe out a company. Progent has developed services services that marshal leading-edge AI techniques and the skills of seasoned data security consultants to assist businesses of all sizes in El Paso to ward off or recover from a ransomware attack. These services include enterprise-wide vulnerability reports, continuous remote monitoring, ransomware defense using advanced heuristics, and rapid recovery guided by Progent's experienced team of ransomware cleanup experts.

Progent's crypto-ransomware protection solutions are designed to stymie ransomware attacks before they damage your company, and to return compromised IT systems to ongoing operation as quickly as possible. Progent's crypto-ransomware protection services can be delivered on-site or online to conserve time and minimize costs. Progent has experience working with leading cyber insurance providers like Chubb to deliver preparedness assessments, non-stop monitoring, rapid recovery, settlement negotiation, and post-attack forensics.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to guide you to take the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's remote ransomware expert can assist businesses to locate and isolate infected servers and endpoints and guard undamaged resources from being penetrated. If your El Paso system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Report: Remote Assessment Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's ability to block ransomware or recover quickly after an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Mailto (aka Netwalker), DopplePaymer, Conti or Egregor. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

SentinelOne Resellers and Integration Consultants: AI-based Cyberthreat Management
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management stack that includes computer learning software and professional services to provide enterprise-class endpoint detection and response (Singularity Control and Complete) and managed detection and response (Singularity Complete with Vigilance MDR). SentinelOne's compact agents can be installed in minutes to defend popular endpoints against modern cyberthreats including ransomware, known and zero-day malware, trojans, hacking tools, RAM exploits, script misuse, harmful macros, and living-off-the-land (LotL) abuse. SentinelOne agents are offered for Microsoft Windows, Apple macOS, Linux, and Kubernetes powered endpoints. Compatible deployment models include physical, virtual, VDI desktops, customer and hybrid data centers, and cloud service providers. Since SentinelOne agents are autonomous, they can provide advanced behavior-based protection in real time even if endpoints are not interfaced to the cloud. For more information Progent's expertise with SentinelOne cybersecurity technology, see SentinelOne dealers and integration experts.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior-based threat analysis technology to guard physical and virtual endpoints against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the entire threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

Ransomware Cleanup Help: Progent's Ransomware Response Team
Progent's ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor. To find out more, see Progent's ransomware cleanup and operational continuity experts.

Ransomware Settlement Negotiation Consulting: Settlement with Ransomware Threat Actors
Progent's veteran ransomware negotiation consultants can assist you to reach a settlement agreement with attackers after an assault by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. For more information, refer to Progent's ransomware settlement negotiation expertise.

Ransomware Forensics: Post-attack Ransomware Forensics Investigation and Reporting
Progent's ransomware forensics experts can preserve the system state after a ransomware attack and perform a comprehensive forensics investigation including root-cause determination without disrupting the processes related to business continuity and data recovery. To learn more, visit Progent's post-attack ransomware forensics investigation and reporting.

Qualifying for Ransomware Cyber Insurance Assessments
Providers of cyber insurance have substantially expanded the intensity of cybersecurity evaluations before creating or continuing policies. Insurance providers are also investigating whether the response clients give on evaluation questionnaires match with the customer's network before issuing payments. Key areas include:

  • Multi-Factor Authentication (MFA) for all accounts, including administrators, whether local or cloud based
  • Immutable backup with copies stored offsite
  • Comprehensive periodic validation of backups plus a plan detailing what must be recovered and in what order in the event of an emergency
  • Deployment on all servers and endpoints of a true Next Generation Anti-Virus (NGAV) and Endpoint Detection and Response (EDR) solution like SentinelOne
  • Keeping current with software/firmware updates and patches
  • Deployment of privileged account management (PAM) software such as CyberArk or BeyondTrust
Progent can assist your organization to qualify to begin or renew cyber insurance by providing services like:

Ransomware Removal Case Study: An Example of Progent's Ransomware Response Experts in Action
Progent's ransomware recovery group uses state-of-the-art project management applications to orchestrate the complex restoration process. Progent understands the importance of acting quickly and in concert with a client's management and IT staff to prioritize tasks and to get essential systems back online as soon as possible. To read a case study of Progent's ransomware recovery experts at work, visit Progent's ransomware removal and operational continuity services.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
To see a datasheet about Progent's ransomware endpoint detection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response (EDR) Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in El Paso
For more details about Progent's ransomware defense and remediation expertise for El Paso, call Progent at 800-462-8800 or go to Contact Progent.



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    Microsoft Windows Server 2008 is a major advance in making information systems more protected and available, easier to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your business get the most from the enhancements built into Windows Server 2008 by delivering consulting, technical support, education, temporary staffing, monitoring, and security engineering expertise.

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    Cisco's Small Business family of access points are Linux-powered devices intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISA and CISM-certified consultants can help your whole organization in a wide array of security topics such as security administration practices, security architecture and strategies, connection control products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP define the fundamental skills and worldwide standards of knowledge that information security managers are required to master. These accreditations give executive management the assurance that those who have earned their CISA or CISSP certification have the background and theory to offer effective security support and engineering help.

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    Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of affordable online support services to help you to maintain your current Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, integrating Word with other Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training customized for your special requirements.

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    Progent's Cisco-Premier technology experts provide professional PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).

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    Progent offers economical remote access to consultants with expertise in a broad array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers help for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to design, upgrade, or maintain backup/restore solutions for a variety of environments such as on-premises, edge to datacenter, cloud, or hybrid.

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    Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your network, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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    Progent can provide remote and on premises expertise to assist your organization with any aspect of BI reporting from troubleshooting or modernizing applications to designing and implementing an advanced BI solution. Progent's BI experts can help your company to support your existing reporting environment, assist you to upgrade reports and databases from an outdated reporting product to a modern one, and deliver as-needed online mentoring tailored to your specific requirements. Progent's management reporting and analytics professionals offer experience in the leading business analytics reporting platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

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    Altaro VM Backup from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.

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    Progent can provide remote and on premises consulting to assist you with any facet of BI reporting ranging from troubleshooting or modernizing reports to designing and implementing an advanced BI environment. Progent's BI experts can assist you to maintain your existing BI system, assist you to migrate reports from a discontinued reporting product to a current solution, and deliver custom online training tailored to your specific requirements. Progent's management reporting and analytics professionals offer expertise in the leading business intelligence reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.

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    Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT support packages, medium-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote service. For companies with mission-critical applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer mid-size company information systems world-class reliability, security and productivity.

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    Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate practices.

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    Progent offers the support of a senior specialist with years of hands-on experience configuring, managing, and upgrading immersive telepresence systems from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your Internet Service Provider, and your video conferencing technology vendor to help your company increase the business value of your telepresence solution.

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    Progent offers nationwide remote technical support and troubleshooting services for companies that run Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Mac clients a variety of services such as desktop assistance, upgrading to the current edition of OS X from earlier versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support offers optimum leverage for your information technology budget by preserving client productivity and limiting the time charged for computer analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In most of cases your IT issues can be remediated over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP certified security specialists to assist you with the most challenging network issues.

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    DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a variety of cost-effective solutions for backing up and restoring business-critical workloads including Microsoft Exchange, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company IT networks to create an advanced state of availability and business continuity readiness at an affordable cost.

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    Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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    For custom program development, Progent can provide programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Progent's Microsoft engineers can provide in-depth expertise in implementing, operating and debugging any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective remote support services based on proven best practices to assist businesses of any size to get all the benefits of this leading project management solution. Consulting support offered by Progent include solution planning, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training.

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    The server cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and maintenance of clusters that offer improved levels of network availability, security, efficiency, and versatility. New or enhanced features include cluster Validation, easier setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you assess the business benefits of Windows clustering, plan and execute a deployment, train your IT personnel to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a disaster recovery procedure.

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    Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize local IT assets along with one or more cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for networks that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit collaboration between Apple Mac and Windows users.

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