To get fast online assistance with computer security problems, businesses in El Paso Texas have access to world-class support from Progent's security professionals. Progent's remote service consultants are ready to provide efficient and low-cost assistance with security emergencies that threaten the productivity of your network. Progent's accredited security engineers are premier to support systems based on Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class support for key security and recovery technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's broad selection of services covers firewall technology, email security, secure system infrastructure, and disaster recovery planning. Progent's support team has earned the world's most advanced security accreditations including GIAC (Global Information Assurance Certification) and ISSAP.
Progent offers online security support on a per-minute model without minimum call duration and without extra charges for setup or after hours service. By billing per minute and by delivering top-level expertise, Progent's billing policy keeps costs low and avoids situations where quick solutions turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel are likely to be slower to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware can manage within a target's network, the more time it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first steps in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can help you to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Should We Do?
In case your network is currently experiencing a network security crisis other than ransomware, visit Progent's Emergency Online Computer Help to learn how to receive immediate help. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future exploits.
For companies who have planned in advance for being hacked, the step-by-step incident response procedure outlined by GIAC is Progent's preferred method of handling a major security penetration.
Overview of Progent's Security Support Services
Coordinating network protection and preparation for restoring vital data and systems following a security breach requires a continual process involving a variety of tools and procedures. Progent's certified consultants can help your business at any level in your efforts to guard your IT network, from security audits to designing a comprehensive security program. Key areas supported by Progent's experts include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Based Attacks.
Planning and Implementing Protected Networks
Every business should develop a carefully considered security plan that includes both preventive and responsive steps. The pre-attack strategy is a collection of steps that works to minimize security gaps. The post-attack plan specifies activities to assist security staff to inventory the damage caused by an attack, remediate the damage, document the experience, and revive network functions as soon as possible. Progent can advise you how to build protection into your business operations. Progent can set up auditing software, define and build a secure IT architecture, and recommend procedures and policies that will enhance the safety of your information system. Progent's security experts are ready to help you to configure a firewall, deploy secure online and mobile connectivity to email and information, and configure an effective virtual private network.
If you are interested in an economical option for jobbing out your security management, Progent's 24x7 Monitoring Options include non-stop online server tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that comply with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
System Recovery and Failure Analysis
Progent has expertise in restoring networks and computers that have been compromised, are quarantined, or have failed following a security attack. Progent can show you how to determine the losses caused by the attack, restore ordinary business operations, and recover information compromised owing to the breach. Progent's certified specialists can also manage a comprehensive forensic analysis by going over activity logs and using a variety of advanced assessment tools. Progent's background with security issues reduces your business disruption and allows Progent to propose effective ways to prevent or mitigate new attacks.
Ransomware Cleanup and Restoration Services
Progent can provide the help of seasoned ransomware recovery consultants with the skills to reconstruct an IT network that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration expertise.
Work-from-Home Security Consulting
Work-from-Home (WFH) staff members typically use their own computing devices and often operate in a unsecured physical environment. This multiplies their vulnerability to malware threats and requires judicious deployment of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive user training, and the development of security policies based on leading practices. Progent's veteran team of telecommuter support experts can assist your business to design, deploy and maintain an effective cybersecurity solution that protects critical information resources in networks that include remote workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic information system. Besides maximizing the security and reliability of your IT network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic projects and tasks that derive the highest business value from your information network. Find out more about Progent's software/firmware update management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management stack that includes computer learning software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to protect endpoints against modern threats such as ransomware, known and zero-day malware, trojans, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the initial EDR response software activated by Progent to gain control and visibility of a customer's network at the outset of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response consulting.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is a key part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the knowledge of your organization's internal network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event history analysis are correctly set up and actively observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-vector attacks common to modern strains of ransomware. Learn more about Progent's Stealth Penetration Evaluation Services.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup processes and allow transparent backup and fast recovery of vital files, apps, images, and VMs. ProSight DPS lets your business protect against data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human error, ill-intentioned employees, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to determine which of these managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured online account and give your password you are requested to confirm who you are via a unit that only you have and that uses a different network channel. A broad selection of devices can be used as this added form of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. For more information about ProSight Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save as much as half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's veteran consultants can provide world-class specialized help in vital facets of network protection such as:
Security Vulnerability Audits and Compliance Assessment
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive system scans to uncover possible security gaps. Progent has broad experience with testing utilities and can assist you to analyze assessment results and react appropriately. Progent's certified security engineers also offer web software validation and can perform expert assessments of enterprise-wide security to determine your company's compliance with major worldwide security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless appliances plus portable handsets. Find out additional details about Progent's Information Risk Audits and Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth technical services for Cisco's complete family of security and Virtual Private Network (VPN) products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.
Other Firewall and Virtual Private Network Technologies
Certified Information Security Manager Security Consulting Services
In addition to being expert in a wide array of protection technologies from Microsoft and Cisco, Progent offers organizations of all sizes expert consulting for technologies from other major firewall and Virtual Private Network (VPN) suppliers. Progent's engineers offer:
Certified Information Security Manager defines the basic competencies and worldwide standards of performance that IT security managers are required to master. It offers business management the assurance that those who have earned their certification possess the experience and knowledge to provide effective security administration and engineering support. Progent can offer a CISM-certified expert to assist your enterprise in critical security areas such as data security governance, vulnerability assessment, information protection process management, and crisis response management.
Find out additional details concerning Progent's CISM Security Consulting Services.
CISSP Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP certification through verified experience, rigorous study, and formal examination. CISSP Certification indicates expertise in an international standard for information security. ANSI has given the CISSP status official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include security administration procedures, security architecture and models, access permission methodology, applications development security, business processes security, hardware security, cryptography, communications, network security, and business continuity planning.
Read additional details about Progent's CISSP Consulting Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP certification after rigorous testing and substantial experience. field experience with network security design. ISSAP consultants have in-depth knowledge of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all phases of architecture security.
Find out additional information concerning Progent's ISSAP Accredited Protected Network Infrastructure Consulting Services.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on security engineering best practices, create cohesive system designs that include compliant security mechanisms for all critical system functions, develop effective configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational requirements with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor credential is a prestigious achievement that indicates expertise in information system security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an exhaustive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security engineer trained to assist businesses in the fields of information systems audit services, information technology governance, systems and architecture lifecycle, information technology service delivery, safeguarding information assets, and business continuity preparedness.
Learn the details about Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC-certified IT Risk Mitigation Consultants
The CRISC certification program was established by ISACA to verify an IT professional's ability to plan, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. Progent's network risk management expertise is complementary to the services provided by Progent's CISA-Certified consultants for objectively evaluating your IT management design and with the expertise of Progent's CISM consultants for designing company-wide security policies.
Read additional information concerning Progent's CRISC IT Risk Management Support.
Global Information Assurance Certification Professional Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security experts. GIAC's mission is to verify that a certified security consultant possesses the skills necessary to deliver support in critical categories of system, information, and application program security. GIAC accreditations are acknowledged by businesses and institutions throughout the world including United States National Security Agency. Progent can provide the assistance of GIAC certified consultants for any of the network security capabilities addressed within GIAC accreditation programs including assessing IT infrastructure, security incident handling, intrusion detection, web application security, and SIEM solutions.
Learn more information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Support
If your organization is situated in El Paso Texas and you want computer security consulting, phone Progent at 800-993-9400 or see Contact Progent.
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
Progent locations in El Paso Metro Area