Security and Compliance and Information Assurance Consulting
El Paso Business Information Network Infrastructure
To get immediate remote assistance with data security issues, companies in El Paso Texas have access to expert support by contacting Progent's certified security professionals. Progent's online support consultants are ready to provide effective and low-cost assistance with security crises that threaten the productivity of your IT network. Progent's accredited engineers are certified to support systems based on Microsoft Windows, Linux, macOS and OS X, Sun, and major derivatives of UNIX. Progent's broad selection of consulting services encompasses firewall expertise, email security, secure network design, and business continuity planning. Progent's support team has been awarded the world's most advanced security accreditations including Certified Information Security Manager and Information System Security Architecture Professional.
Progent offers online security expertise on a by-the-minute basis with no minimum call duration and without extra fees for sign-up or after hours support. By charging by the minute and by delivering world-class help, Progent's billing structure keeps costs low and eliminates situations where quick fixes entail major bills.
Our Network Has Been Hacked: What Can We Do?
In case your network is currently fighting a network security crisis, visit Progent's Urgent Remote Technical Help to find out how to get immediate assistance. Progent maintains a team of certified cybersecurity experts who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to guard against future exploits.
For companies who have prepared beforehand for being hacked, the formal incident response procedure promoted by GIAC is Progent's preferred method of reacting to a major security incident.
Introduction to Progent's Security Expertise
Coordinating network protection and preparedness for restoring vital information and functions following an attack demands a continual effort involving an array of technologies and procedures. Progent's certified security consultants can help your organization at whatever level in your efforts to safeguard your IT network, ranging from security evaluation to designing a comprehensive security program. Key technologies covered by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Forensics, and Managed Filtering of Email-Based Attacks.
Planning and Implementing Protected Environments
Any company ought to develop a thoroughly thought out security plan that includes both proactive and reactive steps. The proactive plan is a collection of precautions that helps to minimize vulnerabilities. The post-attack strategy defines activities to help security staff to inventory the damage resulting from an attack, repair the damage, document the experience, and revive business activity as soon as feasible. Progent can advise you how to design security into your business operations. Progent can configure scanning utilities, create and build a secure computer infrastructure, and propose procedures and policies that will maximize the safety of your information system. Progent's security professionals are ready to help you to configure a firewall, deploy protected offsite access to email and information, and configure an efficient VPN.
If your company is looking for an economical option for jobbing out your security management, Progent's Round-the-clock Monitoring Options feature continual online system monitoring and fast response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted infrastructure and that comply with regulatory security requirements. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Restoration and Failure Analysis
Progent has skill in restoring networks and devices that have been hacked, are in question, or have failed because of a security breach. Progent can show you how to determine the damage caused by the assault, restore normal business operations, and retrieve information compromised as a result of the event. Progent's security engineers can also manage a comprehensive forensic analysis by going over activity logs and using a variety of proven assessment techniques. Progent's experience with security issues minimizes your downtime and allows Progent to recommend efficient ways to avoid or mitigate new assaults.
Ransomware Cleanup and Recovery Services
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to rebuild an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. For more information, see ransomware cleanup and restoration expertise.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified engineers can provide world-class specialized help in key facets of network protection such as:
Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of automatic system scans to identify possible security gaps. Progent has broad experience with these and similar tools and can assist your company to understand audit reports and respond efficiently. Progent's certified security engineers also offer web software testing and can conduct thorough assessments of corporate-wide security to determine your organization's compliance with important industry security specifications including FISMA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances as well as mobile handsets. Get additional details about Progent's Vulnerability Audits and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting services for Cisco's complete range of protection and VPN technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Read additional information about Cisco Security, Virtual Private Network and Wireless Help.
Additional Firewall and Virtual Private Network Solutions
As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent can provide businesses of any size top-level consulting for security products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
- Check Point Software Technologies Expertise
- WatchGuard Engineering Services
- Juniper Networks Configuration Help
- SonicWall Consulting
- Symantec Corp Help
Stealth intrusion checking is a valuable method for allowing companies to find out how vulnerable their networks are to potential attacks by testing how effectively network protection procedures and technologies stand up to authorized but unannounced intrusion attempts launched by seasoned security engineers using advanced hacking techniques. Learn additional details concerning Progent's Penetration Testing Services.
CISM Security Support Services
CISM identifies the fundamental competencies and international standards of service that information security managers are required to achieve. CISM offers executive management the confidence that consultants who have been awarded their certification possess the experience and knowledge to provide effective security administration and consulting support. Progent can provide a CISM support professional to help your organization in critical security areas such as data security governance, vulnerability management, data security program control, and incident handling management.
Get more information about Progent's Certified Information Security Manager Security Consulting Services.
CISSP Security Consulting Expertise
Progent's CISSP experts are cybersecurity engineers who have earned CISSP accreditation through verified experience, rigorous study, and formal testing. CISSP Certification indicates expertise in a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity administration procedures, security architecture and test systems, access permission systems, applications development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Find out additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Certified security consultants have earned ISSAP accreditation following rigorous examination and significant hands-on work with network security design. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.
Read additional details about Progent's ISSAP Accredited Secure Network Infrastructure Consulting Support.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow current system security engineering theory and processes in system development, review system security designs according to security engineering leading practices, produce cohesive system designs that include compliant security features for all critical system functions, develop efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose practical cybersecurity models that balance your operational requirements with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor credential is a prestigious achievement that indicates mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation has consultants undergo an extensive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-Certified security consultant able to assist businesses in the areas of information systems audit process, IT administration, network assets and architecture planned useful life, information technology service delivery, safeguarding data assets, and business continuity preparedness.
Read the details about Progent's Certified Information Systems Auditor Support Expertise.
CRISC-certified IT Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to design, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and carry out a business continuity strategy based on industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. Progent's network risk management expertise is complementary to the support available from Progent's CISA-Certified consultants for impartially auditing your IS control design and also with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.
Find out additional details about Progent's CRISC-certified Risk Mitigation Expertise.
Global Information Assurance Certification Consulting Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security engineers. GIAC's mission is to ensure that an accredited professional possesses the knowledge necessary to deliver services in vital areas of network, data, and application software security. GIAC certifications are acknowledged by businesses and institutions around the world including United States National Security Agency. Progent can provide the assistance of GIAC certified consultants for any of the network security services addressed within GIAC accreditation programs such as assessing security systems, incident handling, intrusion detection, web application security, and SIEM solutions.
Find out more details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Help
If your organization is located in El Paso Texas and you're trying to find cybersecurity help, phone Progent at
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 |
(915) 603-4700 | El Paso Network Support Services |
An index of content::
MCSE Expert Certified Windows 2012 R2 Computer Engineer
Windows Server 2012R2 Clustering Specialist
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT administration, assist with application development, and generate and validate a DR/BC plan.
Services CISM Certified Cybersecurity Management
Security Firms CISM
Progent offers the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of performance that information security managers are required to learn. CISM gives business management the confidence that consultants who have qualified for their CISM credential have the experience and knowledge to provide efficient security administration and support consulting.
Customer Relationship Management Integration Services
Support Microsoft Dynamics CRM
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote selling success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support databases.
Azure enterprise hybrid cloud solutions Professionals
Azure Planning Specialist
Progent can assist you with every phase of Microsoft Azure migration such as requirements definition, readiness assessment, solution design, pre-production testing, deployment, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to set up and troubleshoot firewall appliances and VPN connections so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.
Remote Call Desk Sharing Consultant Services
Virtual Support Desk Consulting Services
Progent provides several essential kinds of Help Desk support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts gives your clients easy access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to business performance. Progent's target is to resolve rather than simply report problems.
Meraki Wireless Access Point On-site Technical Support
Specialist Meraki MR66 Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Fortinet 2000 Series Firewalls Online Support Services
Biggest Fortinet 3000 Series Firewalls Network Consultant
Fortinet next-generation firewalls are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet firewalls to safeguard all your IT resources at the network edge, within the data center, at branches, and at the cloud edge.
Windows Hyper-V 2016 Hybrid Cloud Integration
MCSE Expert Certified Windows Server Hyper-V 2016 Migration Technology Consulting
Windows Hyper-V 2016 utilizes key technologies first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a smooth migration plan, educate your IT administration and technical support personnel, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Macintosh OS X IT Consulting
Best Apple OS X Support
Progent's consultants can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is reliable, safe, efficient and able to achieve your organization's business goals.
On-site Support Windows Desktop Simulation on Apple Mac
Windows Emulation for macOS IT Consulting
For businesses that have a mix of Mac and Windows desktops, there exist two basic alternatives for running Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a networked Windows-based PC to run Windows programs and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so that you are able to use Windows applications directly. Progent's Mac technology support experts can assist you to manage these products for running Microsoft Windows programs on your Macs and can in addition help you to assess and configure third-party solutions for Microsoft Windows PC emulation.
Entourage and Exchange Online Consulting
Remote Mac and Exchange Network Consultants
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send messages, examine the Exchange global address list, import addresses, sync up appointments, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage education.
Lync Server 2013 and Exchange UM Server Consult
Lync Server 2013 dial plans Engineer
Microsoft Lync 2013, rebranded Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, deploy Lync 2013 so as to speed up your ROI, and provide custom online and onsite training to your management team and end users. Progent has in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 apps such as Outlook and PowerPoint.
Consultants Postini
Anti-Virus Consultants
Email Guard by Postini provides continually upgraded spam and virus blocking, content filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a regular Postini license, you can still get access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard spam filtering and virus defense aggregation program. Progent’s expert e-mail protection consultants can show you how to develop an email defense strategy that incorporates antispam and anti-virus services and processes.
MCSE Expert Certified Computer Consultants SQL Server 2017 Data Mining
SQL Server 2017 Performance Tuning Configuration
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.
Microsoft Windows 2008 R2 IT Consulting
Microsoft Windows Server 2008 R2 Consultant Services
Windows Server 2008 R2 features outstanding levels of speed, security, availability, scalability, and versatility that improve productivity of on-site, remote, and mobile users. Progent's network experts can provide affordable remote consulting, troubleshooting, and education services to help you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Linux Remote Engineer
Linux Online Consultant Services
Progent offers nationwide remote phone support and consulting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote technical support offers optimum leverage for your IT dollar by extending user productivity and shortening the time charged for computer analysis and repair. Advanced remote support technology and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most challenging network issues.
Professional Small Office
Cisco and Microsoft Certified Small Office Support Services
If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on single freelance service provider while giving you affordable and reliable access to enterprise-class network support. By delivering network consulting help when you require it, offering specialized expertise for key applications, delivering value-added support such as automated network monitoring, and charging only for services you receive, Progent gives you an affordable way for optimizing the business value of your small business information system. Progent is the smart way for small organizations to build and maintain a reliable and safe IT network and to have quick access to the experienced support ordinarily restricted to businesses who can support a sizeable in-house IT organization.
Remote Wireless Site Survey Support Services
Support and Setup 802.11x Wi-Fi Site Survey
Progent’s Wireless Site Survey makes it easy to design and install a Wi-Fi wireless network adapted to your facilities, providing your business a WLAN that delivers the coverage, speed, load-handling capability, QoS, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
Microsoft Technology Professional Hosting for Exchange
Exchange Hosting Specialist
Progent's MS Exchange Server Hosting and Management Services provide an enterprise-class data center that features backed-up electrical and environmental control systems,
Top SQL Server 2008 IT Services
Online Support Services SQL Server 2008
Progent's Microsoft-Certified SQL Server engineers offer a range of support services to assist small companies to plan, deploy, manage, and troubleshoot MS SQL 2008 solutions so that they get the maximum strategic advantage from Microsoft's state-of-the-art information management technology. Also, Progent offers expertise for network infrastructure, enterprise-wide security, and software development to increase the business advantage of your SQL Server 2008 network.
Professionals GIAC Security and Compliance Test
GIAC Security and Compliance Test Professionals
GIAC was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the security capabilities addressed within GIAC certification such as evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
CCIE Network Management
CCIE Support Group
Progent offers clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer service providers have accredited testing as well as broad practical backgrounds so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor help than is available to uncertified consultants, enabling Progent to offer clients a higher level of IT support. In other cases, major certifications such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by using the services of accredited IT professionals.
CISA Security Audit Consulting
CISA Cybersecurity Audit Consulting
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates expertise in network security audit and control. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive test given by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of information systems audit services, information technology enforcement, network assets and infrastructure lifecycle, information technology support, protection of information assets, and business continuity planning.
On-site Technical Support Microsoft System Center Operations Manager
Microsoft System Center Operations Manager Remote Consulting
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and fixing SCOM environments and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Data Protection Manager 2016 ReFS Network Consultant
Microsoft Data Protection Manager 2016 and SharePoint Configuration
System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, administer, and troubleshoot a multi-site backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 deployment on schedule and within your budget.
IT Consultant Immersive Telepresence
Radvision XT5000 Consultants
Progent can provide the support of an accredited consultant with an extensive background integrating technology from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to design, install, expand, or maintain a video conferencing solution that preserves your investment and maximizes the business value of your IT system. Progent also offers the expertise of network infrastructure consultants who can help businesses of any size to create and troubleshoot a network that provides the speed, dependability, protection, and scalability required to support your telepresence environment.
NetApp MetroCluster Disk Pools Consultant
NetApp MetroCluster and FlexPod Consult
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN deployments efficiently following best practices.
Microsoft LCS Server IM Engineer
Consult Live Communications Server 2007
Microsoft Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade package offering advanced protection, seamless integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and elevated business efficiencies, enhanced worker output, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can help you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your IT system
Online Microsoft Publisher Training IT Outsourcing Firm
Online Photoshop Training Tech Expert
Progent offers live online instruction for an array of desktop applications and operating systems including Microsoft Office Excel, Word, Access and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training provides the benefits of traditional in-person instruction, such as instant communication between clients and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many students. Available to single students or groups of any size, Progent's live online instruction allows the instructor to conduct the seminar from an online office while the students can be dispersed across a campus or all over the the U.S. Live online learning utilizes powerful teaching tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific subjects or extended in duration and broader in coverage.
Microsoft SQL Server 2008 Online Consulting
Microsoft SQL Server 2005 Online Technical Support
Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
5500 Wireless Controller Integration
CCDP Expert Certified Meraki Access Point Remote Technical Support
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Integration Services Systems Management Server 2003
Top Ranked Microsoft SMS Server Technical Support Services
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the net operational costs of managing and configuring software products by making it easier to install system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates policies, processes and IT products to keep your IT network safe.
ASA and PIX Firewall Online Support
Cisco firewall IPS Online Technical Support
Progent’s experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security gaps.
Windows, UNIX, Solaris Online Consulting
Top Ranked Integration Support Windows and Solaris
If your company has a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISM-certified security specialists can help your whole enterprise in a broad array of security topics including security administration procedures, security design and strategies, access management products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISA and CISM define the core competencies and worldwide standards of knowledge that network security professionals are expected to master. These certification provide executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to deliver effective security management and consulting help.
PowerPivot for SharePoint Network Consultants
SQL Server 2012 AlwaysOn Availability Groups Onsite Technical Support
Progent can provide the support of certified consultants and seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and certified security consultants to assist you to assess the likely advantages of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Nationwide Support Outsourcing IT
Iowa Small Business Computer Consulting Company
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone help and online direct computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required. For urgent problems, the TRC tries to answer your call for service in less than one hour.
Dynamics GP/Great Plains Support
Microsoft Dynamics GP Specialist
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP is a financial and business analysis package built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you can purchase only the capability you currently require, with the ability to add users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP support engineers can show you how to deploy, customize and manage the current release of Dynamics GP or migrate smoothly from an older edition.
24/7/365 Mission Critical IT Applications Information Technology Consulting
Virtual Server Technology Services
By using virtual server technology, businesses are able to run many virtual servers on a single physical server. Virtualization technology allows IT organizations to gain all the advantages of server isolation, but without the costs associated with purchasing additional server hardware. Virtual servers are the enabling technology for building private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and administration while enhancing data security, network availability, and recoverability. Other important server management technologies are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management experts can assist you in all aspects of server consolidation and management to allow your company to contain costs and conserve time.
24x7 Ubiquiti XG Security Gateway Engineer
Ubiquiti UniFi XG switch Consult
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to select, provision, and place UniFi wireless APs for optimal coverage and throughput.
VMware Site Recovery Manager Compliance Services
Largest VMware Cross vCenter NSX Engineer
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and test a repeatable process for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and maintain a disaster recovery solution based on VMware SRM.
Meraki Switchies Integration
Meraki Switch Upgrade Online Support
Cisco's Meraki MS family of access and distribution switches are intended for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to help you to design and implement an efficient network architecture based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure security, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking infrastructure.
Windows Server 2003 Consult
Windows 2003 Consulting Services
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with planning, installing, managing and supporting powerful IT applications powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Consultant Services Forefront TMG 2010
Forefront Threat Management Gateway Computer Consultants
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and offers a centrally administered Internet gateway that acts as a single-server platform for a variety of security features including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can help your company to design and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help you to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Windows Server 2012R2 Private Cloud Computer Consultant
Windows Server 2012R2 upgrade Consultants
Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Online Microsoft Office 365 Training Consulting Services
Online Acrobat Writer Training Engineers
Progent's virtual classroom webinars offer small companies the cost savings, convenience, and versatility of online learning and the proven training techniques of expert teachers who utilize the latest collaboration software to simulate real-time, interactive classrooms. Progent offers remote education for key desktop applications including components of Microsoft Office such as Excel, Word, PowerPoint, and Visio: Dynamics accounting and analytics software including Microsoft Dynamics GP; as well as additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Les Kent has a 35-year history of successful technology integration, executive management, marketing, and operations. He has demonstrated a talent for creating sophisticated information technology solutions during his time as as a network architect, software developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global enterprises.
24-Hour CISM Certified Cybersecurity Management Consult
CISM Certified Cybersecurity Management Consultants
Progent can provide the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of skill that IT security managers are required to learn. It gives executive management the assurance that those who have qualified for their CISM certification have the background and knowledge to provide efficient security administration and support consulting.
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