Enlarging your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your El Paso organization to select the right technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services ranging from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist El Paso, Texas businesses to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and unified management.
Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations use a mix of conferencing products to accommodate their various partners and customers. Progent can help you to maintain your existing conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business client software to support your remote workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and
help your business to tune your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your El Paso, Texas company, phone 1-800-993-9400 or visit Contact Progent.