Enlarging your remote workforce may have a major effect on network architecture, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your El Paso organization to select the right technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent offers services that go from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help El Paso, Texas companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from major technology companies enable virtual meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to manage your current conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your El Paso, Texas business, phone 1-800-993-9400 or refer to Contact Progent.

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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 185 miles away from one another. Progent's team of seasoned network experts can help your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove compliance with industry standards and government requirements.

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    For companies with a mix of Mac and Microsoft Windows desktops, there are two basic alternatives for running Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac emulates Windows on a Mac computer so you can run Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for using Microsoft Windows software on your Macs and can in addition assist you to evaluate and install third-party solutions for Microsoft Windows platform emulation.

  • Video Conferencing Professional Microsoft Voice over IP Professionals

  • Q and A about Microsoft Certified Professional Work From Home Job
    Full-Time Job Q and A about Freelance Cisco Consulting

    For answers to frequent enquiries about becoming a consultant at Progent, visit Employment at Progent FAQs.

  • Wi-Fi Remote Troubleshooting Wireless Network Consulting
  • Wi-Fi Site Survey Integration Support Integration Remote Wireless Site Survey

  • Microsoft SMS Support
    SMS Upgrade Remote Technical Support

    Microsoft Systems Management Server provides added capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software products by making it easier to install system images, manage mobile computers, and operate management tools. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and update services can lower cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage handheld computers and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that incorporates standards, procedures and technologies to keep your IT computer system safe.

  • Wi-Fi site survey Computer Consultants On-site Technical Support Wireless Security
  • WiMax Specialist Metro Ethernet Consultant
  • Windows 10 Configuration Consulting Services Windows 10 MDT Technology Professional
  • Windows 7 Help Desk Consultants System Repair Microsoft Windows 7 Upgrade
  • Windows 7 Migration Information Technology Consulting Network Consulting Windows 7 Integration
  • Windows Applications on Apple Mac Configuration Windows Applications on Apple Mac Online Technical Support
  • Windows SBS Consultants MS Windows SBS 2008 Consulting Services
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  • Windows Server 2019 Hybrid Integration Online Consulting Windows Server 2019 LEDBAT Online Troubleshooting
  • Windows Server 2022 DNS-over-HTTPS Remote Support Services Information Technology Consulting Windows Server 2022 Azure Arc
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  • Windows and UNIX Technology Professional Online Support Windows, UNIX, Solaris
  • El Paso At Home Workforce Voice/Video Conferencing Systems Expertise El Paso Texas
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  • macOS Small Business Network Consulting Company Biggest Professional OS X Remote
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  • Microsoft Dynamics AX Design and Installation
    Retail Management System Remote Support

    Progent can give you access to experts who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to match your specific company requirements. Progent's Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration services for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management programs.

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