Expanding your at-home workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your El Paso organization to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist El Paso, Texas businesses to succeed with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Teleworkers
A wide range of video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent can assist you to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter solution for your El Paso, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::


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