UNIX, Linux, Solaris, and Apple Mac OS X Online Support Services for
El Paso Small Business Network Systems
For small companies located in El Paso Texas, Progent provides technical support for networks powered by UNIX or Linux or for environments that feature a mix of UNIX-family systems and Microsoft platforms. Progent has provided online troubleshooting to businesses in all 50 states in the U.S. (Refer to Progent's client recommendations). Progent also can furnish the consultation CCIE-qualified network specialists for challenging infrastructure issues, as well as the assistance of CISSP-certified security consultants to help with advanced security design and business continuity planning.
Progent's remote support engineers represent excellent value due to the fact that they are equipped with the real-world background and the sophisticated technology to resolve the majority of information system issues rapidly. Efficient support reduces immediate costs because solutions take up fewer chargeable minutes. Remote support also avoids the expense of sending a consultant to your location. Your organization benefits additionally in indirect costs by minimizing or eliminating network outages and related losses stemming from business disruption, upset customers and vendors, idle employees, and de-focused management.
Progent's billing policy for remote help is designed to maximize the impact of your IT service investment. Progent charges by the minute for telephone-based assistance, so you owe just for the services that you receive. In contrast to typical online service organizations, Progent asks for no startup fee or minimum payments. Progent's one-minute billing unit and clean policy for pricing eliminate situations where quick solutions somehow end up as big tabs. Progent's penchant for solving problems efficiently translates into your business saving money.
Progent's Remote Technical Support Tools
Over time, Progent has developed an array of optimized tools and field-tested methodologies that allow the highest degree of effectiveness for online help and repair for small and midsize company information systems. Progent provides secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology enables the engineers of Progent's remote service group to communicate with your environment remotely without violating corporate security.
Progent's proprietary customer support reporting application keeps thorough histories of the support that Progent's customers have been provided. Progent's team consultants have the benefit of the details of services delivered to every Progent customer by any Progent consultant. This database of anomalies and responses is structured as a conveniently accessible support database that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's high-level certifications and working relationships with key vendors such as Cisco and Microsoft permit access to other vast support databases and permit quick access to manufacturers' in-house engineering staff with the result that Progent's online consulting specialists are able to determine optimal resolutions in the least time.
Start Receiving Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in El Paso Texas or to find out more about Progent's online support programs, contact Progent at
Phone-based Support Services Offered Progent
Progent's phone-based consulting professionals offer advanced credentials in an extensive array of technologies. This broad scope of IT skills permits Progent's consultants to resolve practically any emergency that may take place in a small or midsize company information system. Certificates earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Professional.
To provide assistance to businesses with mixed-platform networks, Progent also provides access to engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional engineers.
Phone-based support available from Progent to companies in El Paso include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services cover a wide spectrum of information technology including network infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, VMware products for server economization and easy administration, and migration from legacy applications to the latest MS Windows or Linux solutions. Progent's group-based approach to resolving network problems enables quick escalation, when required, to engineers with appropriate expertise to handle challenging situations. This accelerates solutions of urgent problems, minimizes network downtime, and lowers support expense.Progent's UNIX and Linux support engineers can offer urgent remote assistance for troubleshooting problems affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX such as:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco CCIE credential is the top accreditation for network engineers, and certifies an individual's technical skills at the expert level. CCIEs can deal with the most difficult issues associated with network infrastructure design, deployment, management, protection, and troubleshooting. Cisco CCIEs can cooperate on a privileged basis with Cisco's in-house support staff in analyzing problems with IOS network management utilities and developing workarounds or identifying program patches. Cisco CCIEs represent an exceptional value since their depth of experience permits them to resolve the most complex problems rapidly. In many cases, less experienced service providers can wrestle for many hours or days with the same problems that a Cisco-qualified CCIE can resolve in a few minutes.
Few consulting providers make Cisco-qualified CCIEs accessible to assist small and mid-size companies. Progent offers quick phone contact with a CCIE so you can get immediate assistance for severe network issues that are impacting business productivity but are outside the comfort zone of your local computer support resources. Progent's Cisco-qualified CCIE engineers can communicate with your computer system using advanced remote troubleshooting technology in order to provide fast, safe, and economical diagnosis and repair.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's popular selection of networking products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, protected broadband and IS routers, wireless access points, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus VPN technology.
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Certified Microsoft Windows Support
Progent's Microsoft-expert online support engineers can deliver computer troubleshooting and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can assist you with a wide range of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 planning and integration, Microsoft Teams planning and integration, Microsoft Skype for Business migration support, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition can deliver a full array of online desktop support such as Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Microsoft Office 2010, and automating PC desktop image creation.
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CISSP, ISSAP, and CISM Premier Network Security Engineers
Progent's accredited CISM and CISSP security consultants can provide a range of security solutions to improve the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows environment against assaults or assist you to recover quickly following a serious penetration. Security services available from Progent cover comprehensive network security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Hydra; fast cleanup after malicious attacks; setting up firewalls; building safe mechanisms for remote and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and managing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting services to help companies of all sizes connect their networks with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that utilize local resources as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration consulting. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent can provide the services of seasoned remote consulting professionals for contract IT projects that small companies frequently request. Progent's charges for ongoing development or consulting tasks are set according to the level of expertise of the consultants required. Progent's background in these important areas of computer technology enables clients to execute major initiatives economically and on schedule. Progent's special online engineering solutions include:
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Call Center Support
Progent's Call Center support programs for small organizations with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Call Center services are ideal for small businesses who don't have the budget to support an internal Help Desk but who require fast response from a reliable Help Desk Call Center with professional phone support as well as the in-depth expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s shared Help Desk services make it possible for your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution built around the top PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Call Center consulting services can assist you in establishing an effective new Help Desk or improving your existing one, evaluating or customizing Help Desk Call Center software products to address the unique needs of your corporation, or providing occasional phone support staff to work with your internal Help Desk group to handle high-demand events such as software transitions, major upgrades, or rolling out brand new applications.
Progent's Help Desk Call Center staff of veteran information technology experts offers your customers in El Paso Texas fast contact with a dependable network service group with years of background delivering telephone-based support and remote repair service for computer environments powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk Call Center the reputation as a solid enabler of company success, and Progent's goal is to fix rather than merely report IT issues.
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Business Applications Support: Education, Customization, and Integration
Progent's Applications Experts Team provides remote and in-depth consulting support and training in specific application fields that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, customization, and training for Microsoft applications including Microsoft CRM, Project, Microsoft Word, and MS Excel. For more information concerning Progent's consulting, programming, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Apple Mac consultants can support the artistic elements of Mac environments by providing remote help support and education in graphics, sound, and video. Progent's consultants can provide assistance in a variety of Macintosh creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with special jobs like scanning or digitizing audio/video or putting together an audio/video post production lab.
Online Network Monitoring Services
Progent offers businesses in El Paso Texas remote network monitoring support powered by Microsoft System Center Operations Manager network monitoring, adapted by Progent for your business so that your computer support is proactive and automated. By anticipating potential problems before they evolve into full-scale emergencies, proactive monitoring can avoid inconvenient and expensive service crises. Progent can also use system monitoring products like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments based on a mix of operating systems.
To get in touch with Progent about emergency remote assistance with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Urgent Online Help, telephone
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 United States |
(915) 603-4700 | El Paso Network Support Services |
An index of content::
Information Systems Firms Cisco VoIP
Cisco Switch Solution Providers
Progent's Cisco-certified CCIE network consultants can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
CompTIA Security+ Repairing
Sun Certified System Administrator for Solaris Migration Consultants
Progent provides customers access to consultants who have earned some of the computer industry's most prized credentials. Progent thinks that clients deserve to be sure that their computer support consultants have formal training as well as extensive practical backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications such as the CCIE confers priority for significantly superior vendor assistance than is offered to uncertified service providers, allowing Progent to deliver customers a better class of computer service. In other cases, major credentials such as CISM or CISSP for network security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the services of accredited IT professionals.
Windows 2012R2 Integration
Remote Support Services Windows Server 2012 R2 Data Deduplication
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, develop a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.
CISSP Certified Security Specialist
Engineers CISSP Certified Information Security Officer
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of IT security. Progent can help implement cost-effective security solutions that guard a small business from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.
After Hours Dynamics GP Software Specialist
Dynamics GP/Great Plains Features Support
Key features of Dynamics GP/Great Plains software include a modular structure that lets you license only the functionality you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting capabilities that allow you to monitor all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to integrate data from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create custom programs. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
24x7 Trainer Live Online Windows 10
Online Microsoft Project Training Engineer
Progent's virtual classroom webinars provide small companies the cost savings, ease, and versatility of online seminars and the effective pedagogic techniques of seasoned instructors who employ advanced collaboration software to emulate live, participatory learning environments. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management products including Microsoft Dynamics GP (Great Plains); plus additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Windows desktop virtualization Specialists
Citrix virtual Windows desktops Services
Citrix has developed a powerful family of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix virtualization products and show you how to plan, validate, deploy, optimize, and support Citrix solutions.
Exchange Migration Engineer
24 Hour Microsoft Exchange 2010 Migration Technology Professional
Progent's Microsoft and Cisco-certified network engineers can assist you to assess the value of Microsoft Exchange 2010 for your business and can help you to design and implement a smooth migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, streamlining management, and consolidating your vital communications platforms.
WLAN Site Survey Help and Support
Wi-Fi RF Coverage Maps Configuration
Progent’s Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN optimized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.
24x7 iPhone and Active Directory integration Network Consultants
iPhone and Windows 8.1 integration Consultant
Progent can provide affordable remote assistance to help your business to plan, deploy, and fix any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT network.
Barracuda Backup Live Backup Consulting
Barracuda Backup Encrypted Appliance Specialists
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help your business to design, integrate, operate and repair a BDR system based on Barracuda Backup.
Technology Consulting Services Nexus Switching
Nexus Switch LISP Consultant Services
Nexus switches are engineered to deliver the throughput, expandability, dependability, cloud readiness, density, security and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and onsite support expertise to assist your IT staff to design an efficient network architecture, build test systems to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, run security vulnerability assessments, configure proactive monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities incorporated into Nexus family of switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Fully Redundant Internet Network Online Support
Windows 2008 Cluster On-site Support
Progent’s Disaster Recovery/Business Continuity specialists offer extensive backgrounds helping small and mid-size businesses to minimize system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity experts can assist you to develop and test a sensible business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery engineers can help you to architect, deploy, and maintain resilient technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and geographically dispersed data centers.
Dynamics GP 2015 R2 Migration Professionals
Consultancy Microsoft Dynamics GP 2015 Custom Programming
Microsoft Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, supports popular handheld devices, permits one-time login with Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.
Hosting for Virtual Servers Consultancy
Private Cloud Hosting for Virtual Data Centers Consulting Services
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is in addition simple to move to another host. Progent's Private Cloud Hosting options are based upon proven virtualization technologies that allow small companies with mixed- platform environments to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Development Group Google Cloud hybrid integration
Professional Enterprise hybrid cloud
Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize local resources as well as public clouds. To assist you to integrate cloud services with networks, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
24-Hour Exchange Server 2010 Upgrade Specialist
Exchange Server 2010 Upgrade Consult
Progent's Microsoft-certified consulting engineers can assist you to assess the value of Microsoft Exchange 2010 for your business and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by increasing your workers' efficiency, lowering the cost of equipment and support, streamlining administration, and consolidating your key communications platforms.
Microsoft Mac and Linux Desktop Consultancy
Setup Service Desktop
Progent offers a broad range of cost-effective consulting and support services to help your business to deploy, integrate, repair, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote assistance for single computers or notebooks or work with your business to plan and implement a company-wide migration to new or updated OS software and applications. Progent can also provide engineers and technicians to help your company to plan for and complete a company move or consolidation organized to produce minimal disruption of your business.
Microsoft Certified Services SQL 2008 Reporting Services
Microsoft SQL 2008 Server Consultant Services
Progent's Microsoft-Premier SQL Server consultants can provide an array of support services to help small companies to plan, configure, administer, and troubleshoot SQL Server 2008 systems so that they gain the maximum business benefit from Microsoft's state-of-the-art RDBM technology. Also, Progent can provide consulting expertise for network infrastructure, enterprise-wide security, and software programming to increase the strategic value of your computer network.
Contract Jobs Benefits for Home Based Network Professional
Benefits for Home Based Network Consulting Telecommuting Jobs
Progent's compensation model is based on revenue sharing, so just like being a freelance consultant, your earnings are entirely driven by your generated revenue. Some Progent support staff focus on quality of life and elect to work at a more relaxed pace, utilizing our self-determined calendar to follow personal enthusiasms such as hiking, motorcycle racing, skiing, fishing, travel, or spending free time with family and acquaintances. Other consultants take advantage of the chance to earn big bucks via lots of work and extended hours. Progent completely supports both ends of the spectrum plus everything in between.
Spam filter Computer Installation
IT Outsource Email and Telephony Integration
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
XenDesktop Engineer
Network Consulting Citrix OpenCloud Access
For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business impact of your IT system; configure XenDesktop software with your servers, end-user devices, and printers; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
BlackBerry Software Consulting
BlackBerry BPS Specialists
Progent offers the support of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry solutions economically and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information network.
UNIX, Windows Services
24-Hour UNIX, Windows Consultants
If your business network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX and MS Windows coexistence assistance offerings feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and repair, on-site technical support, and Contact Center outsourcing.
Support Services OS X and Exchange
Outlook Mac Help and Support
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send messages, search the GAL, copy addresses, sync up calendars, and alert fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage education.
Risk Mitigation Integration
Risk Mitigation Remote Support Services
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan to prepare for an IT network disaster. Progent can help you develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, zero-downtime system solution that addresses reliability issues involving a broad range of network technologies and procedures.
24/7/365 Microsoft Exchange Cluster Computer Engineer
CCIE Expert Certified Redundant Internet Technical Support Services
Progent’s Disaster Recovery/Business Continuity consultants offer in-depth experience assisting small businesses to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity experts can assist you to develop and validate a sensible business continuity plan that matches your business needs and IT budget. Progent’s disaster recovery engineers can help you to architect, implement, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Network Consulting Data Protection Manager 2016 and Hyper-V
Microsoft Expert IT Services SCDPM 2016 Compliance
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive protection for key workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, manage, and repair an enterprise-wide backup/restore solution built around SCDPM 2016. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent can provide online or onsite support and can deliver occasional guidance to help you through technical bottlenecks or deliver comprehensive project management or co-management support to make sure you finish your SCDPM 2016 deployment on time and within your budget.
Windows Server 2016 Hyper-V Support
Windows Server 2016 and System Center Support Services
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Support Outsourcing Microsoft Virtual PC for Mac
Windows Desktop Simulation on Apple Mac Network Consultants
For companies with a mix of Mac and Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent software on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Microsoft Windows-based PC to use Windows applications and share system resources. Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you can run Windows programs locally. Progent's Mac technology consultants can assist your organization to manage these products for using Windows software on your Apple Macs and can also assist your organization to evaluate and configure other products for Microsoft Windows PC simulation.
DoubleTake Carbonite Backup and Restore Technical Support Services
Top Ranked Technical Consultant Double-Take Replication Manager
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small companies a variety of affordable solutions for backing up and restoring business-critical workloads including Exchange, SQL, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to create an advanced state of availability and business continuity readiness at a budget-friendly cost.
IT Consultants Teleworker Collaboration
At Home Employees Collaboration Remote Support Services
Progent can help small and mid-size companies to implement collaborative technology to enable their at-home workers to engage in positive interaction with fellow workers and other stakeholders.
Virtual Server Private Cloud Hosting Specialists
After Hours Private Cloud Services Consulting Services
Progent’s private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. You can take advantage of Progent’s private cloud hosting service to avoid large investments in the acquisition, upkeep, and management of network equipment and data center facilities while achieving world-class levels of system availability and security.
Microsoft Exchange 2007 Consultant
Exchange 2007 Edge Server Computer Engineer
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions based on Microsoft Exchange 2007 Server.
Microsoft System Center Operations Manager On-site Support
IT Consultant Microsoft Operations Manager
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of any size can afford a level of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to help you to identify and fix a most IT network problems before they get big enough to hurt productivity.
Remote Consulting Microsoft SQL Server 2008
SQL 2008 Analysis Services Consultants
Progent's Microsoft-Certified SQL engineers offer a range of support services to help small businesses to plan, install, manage, and troubleshoot SQL 2008 solutions in order to get the optimum competitive advantage from this state-of-the-art RDBM technology. Also, Progent can provide expertise for system architecture, enterprise-wide protection, and custom software programming to increase the strategic benefit of your information investment.
Consulting Server Management
Virtual Server Consulting Services
By using virtual server technology, companies can run many virtual machines on one physical server. Virtualization technology allows IT organizations to enjoy all the benefits of server segmentation, but without the expense associated with purchasing additional server equipment. Virtualization is also the enabling technology for private clouds, which offer major advantages including lowering the costs of capital equipment, facilities, and management while improving data security, system reliability, and recoverability. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management specialists can assist you with all aspects of server consolidation and management to enable your company to contain costs and conserve time.
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