UNIX and Linux Phone-based Support Services for
El Paso Small Business Networks
For small and midsize businesses in El Paso Texas, Progent offers support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows platforms. Progent has delivered remote support to businesses in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the expertise of Cisco CCIE engineers for complex connectivity issues, plus the services of CISA and CISM-accredited security engineers to handle advanced security architecture and disaster recovery planning.
Progent's remote support engineers represent exceptional leverage because they are equipped with the practical background and the sophisticated technology to resolve the majority of information system problems quickly. This reduces direct costs since solutions accumulate fewer billable consulting minutes. Online support also eliminates the expense of dispatching an engineer to your office. Your company benefits additionally with indirect expenses by minimizing or eliminating network downtime and related losses due to business discontinuity, disgruntled clients, unproductive workers, and distracted management.
Progent's pricing model for online help is designed to maximize the impact of your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you owe exclusively for the support that you receive. In contrast to many online support organizations, Progent imposes no initialization surcharge or minimum payments. Progent's one-minute granularity and simple model for billing prevent situations where fast solutions somehow turn into large invoices. Progent's penchant for solving problems efficiently results in your business saving money.
Progent's Online Technical Support Technologies
Over time, Progent has developed an arsenal of optimized tools and field-tested methodologies which allow the maximum level of efficiency for remote help and troubleshooting for small and midsize company information systems. Progent offers safe VPN support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN connectivity enables the staff of Progent's online support team to access your company's network remotely without breaching system security.
Progent's powerful customer support database system keeps comprehensive records for all service that Progent's clients have received. Progent's authorized service personnel have the benefit of the details of support delivered to each customer by every Progent engineer. This database of trouble tickets and resolutions is structured as an easily exploitable proprietary database that allows Progent's online technical professionals to communicate their experiences with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's advanced accreditations and working associations with major technology companies such as Cisco and Microsoft permit access to other massive technical databases and allow fast response from manufacturers' internal engineering staff so Progent's remote consulting specialists can find the best solutions quickly.
Start Receiving Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's phone support in El Paso Texas or to find out more about Progent's online support programs, call Progent at
Online Technical Support Services Provided by Progent
Progent's online network support professionals offer certified skills in an extensive array of products and technologies. This wide range of technical skills allows Progent's engineers to manage practically any emergency likely to crop up in a small or midsize business network. Credentials held by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To help clients with multi-operating system environments, Progent also provides the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP network security specialists, and Information System Security Architecture Professional consultants.
Phone-based technical services available from Progent to companies in El Paso include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services cover a wide array of computer technology such as system infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows integration, VMware technologies for server consolidation and easy management, and transitioning from older applications to current Windows or Linux-powered environments. Progent's group-based approach to resolving technical issues enables quick escalation, if necessary, to consultants with appropriate expertise to tackle challenging situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts support expense.Progent's UNIX and Linux consultants can offer emergency online assistance for analyzing problems affecting UNIX/Linux systems based on popular versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network professionals, and indicates a consultant's network technology knowledge at the master level. Cisco qualified CCIEs can handle the most stubborn challenges associated with network infrastructure design, deployment, maintenance, security, and problem solving. Cisco qualified CCIEs operate with the highest priority with Cisco's in-house engineers in analyzing problems with IOS Software network administration tools and coming up with workarounds or locating program updates. Cisco CCIEs offer exceptional value since their broad experience allows them to fix even the most complex problems rapidly. In common cases, less experienced consultants can wrestle for hours or even days with the same tasks that a Cisco-qualified CCIE can resolve in a few minutes.
Few consulting organizations make Cisco-qualified CCIEs accessible to help small and mid-size businesses. Progent can provide fast telephone contact with a Cisco CCIE so you can receive immediate help for severe network infrastructure problems that are lowering worker productivity but are outside the experience of your ordinary IT maintenance resources. Progent's Cisco-qualified CCIE engineers can communicate with your network using sophisticated remote troubleshooting tools in order to provide quick, secure, and economical analysis and repair.
Progent's Cisco CCIEs offer assistance with the entire range of Cisco's top-selling family of connectivity devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst switches, as well as Virtual Private Network (VPN) solutions.
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Authorized MS Windows Support
Progent's Microsoft-premier online service engineers can provide computer system problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the assistance of support engineers who can help your company with a wide variety of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
MS Exchange Server 2019 planning and configuration,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and deployment, Microsoft Teams migration expertise, Skype for Business migration consulting, Lync Server management and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of online PC desktop consulting and support services such as Microsoft Windows 7 integration, preparing for to 64-bit workstation software, integrating Microsoft Office 2010, and automating Business Desktop Deployment.
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CISM and CISSP Certified System Security Professionals
Progent's certified CISM and CISSP security engineers offer a variety of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows network against assaults or help your company to clean up rapidly after a damaging penetration. Security solutions offered by Progent cover comprehensive security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Hydra; rapid cleanup after malicious assaults; integrating firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support services to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that utilize on-premises IT assets as well as cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration services that include Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent can provide the services of world-class online consulting experts for special projects that small businesses often need. Billing rates for ongoing development or consulting projects are determined based on the level of expertise of the consultants required. Progent's background in these important areas of computer technology enables customers to execute major initiatives economically and on schedule. Progent's project-based remote consulting services include:
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Help Desk Expertise
Progent's Help Desk service offerings for small companies with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Call Center outsourcing, Virtual Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Call Center support services are designed for small businesses who lack the money or time to create an in-house Help Desk but who want quick access to an efficient Help Desk Call Center with proficient telephone assistance plus the technical depth to escalate complex trouble tickets to advanced engineers.Progent’s Help Desk Co-management services allow your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can aid you in establishing an effective new Call Center or revamping your current organization, identifying or modifying Help Desk software products to address the special demands of your business, or adding occasional phone support personnel to reinforce your existing Call Center resources during demanding situations like software migrations, major updates, or installing brand new applications.
Progent's Help Desk team of experienced network professionals gives your clients in El Paso Texas rapid communication with a reliable technical support group with substantial experience delivering telephone-based help and online diagnostics for IT systems based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Help Desk Call Center recognition as a major enabler of company success, and Progent's target is to solve instead of simply record IT issues.
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Applications Support: Training, Custom Development, and Integration
Progent's Applications Experts Team can supply phone-based professional consulting support and education in key business application areas such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, custom programming, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To read more information concerning Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.Progent's Mac professionals can nurture the creative elements of Mac environments by providing phone-based consulting support and training in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with specific projects such as scanning or digitizing audio or video or integrating an audio/video production facility.
Remote Network and Server Monitoring Support
Progent can provide businesses in El Paso Texas online network monitoring services based on Microsoft System Center Operations Manager network monitoring, adapted by Progent for your environment so that your IT support is proactive rather than reactive. By detecting potential issues before they evolve into network outages, proactive monitoring can head off disruptive and expensive service failures. Progent can also use server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft systems, or systems that support a mix of operating systems.
To get in touch with Progent about emergency phone-based expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Remote Support, telephone
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 United States |
(915) 603-4700 | El Paso Network Support Services |
An index of content::
Wireless LAN Support
24-Hour Wireless Network Consultant
Progent can show you how to plan, configure, manage, monitor, and troubleshoot a viable Wireless network infrastructure, select sensible products, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11x system security strategy that is well aligned with the security plan for your entire corporate network.
Dynamics GP SmartList Designer Professionals
Dynamics GP SmartList Engineer
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that let you track all operations, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can help you create reports that allow you to understand your business more completely, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP.
SCCM 2016 Peer Cache Onsite Technical Support
24/7 Professionals SCCM 2016 Distribution Point
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, inventories network assets, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
SCCM Distribution Point Remote Support
After Hours Computer Consultant SCCM MAM
System Center Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, enables secure self service, and offers a common control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, using and troubleshooting a SCCM deployment for on-premises, cloud-based, or hybrid environments.
Office Entourage for Mac Training
macOS Class
Progent can provide one-on-one training customized for people who wish to broaden their understanding of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online classes for Mac application software.
Wireless Security Inventory Consultancy
Wireless Security Inventory Consultant Services
Progent has created special security service bundles designed to provide larger corporations an objective and thorough security evaluation from a team of premier security consultants. All Progent's network security assessment bundles feature a suite of services like network scans from inside and from outside the network security perimeter, expert interpretation of results by accredited security consultants, creation of a paper explaining the results, plus a live concise executive summary and an extensive interactive outbrief for internal IT administrators.
Microsoft Exchange Server 2007 Computer Engineer
Microsoft Exchange 2013 Integration Support
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting messaging solutions for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment offers security, high availability, easy connectivity for remote and wireless users, time-saving administrative tools, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and Exchange 20000 Server. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.
Windows, UNIX, Solaris Support and Integration
Windows, UNIX, Solaris Network Consultant
Progent's UNIX platform support services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to help you build and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Urgent Apple Mac and Windows Consultant Services
Consulting Apple Mac and Windows
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Mac and Windows users.
Network Consultants SCCM 2016
System Center 2016 and NetApp Integration Support and Setup
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting SCOM environments and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.
Infor SyteLine CloudSuite Debugging Professionals
Best Infor SyteLine CloudSuite Industrial Professionals
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing, distribution and service organizations to manage complicated supply chains and streamline key business processes to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that spans from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.
Consulting Services Solaris
Consultant UNIX
Progent's Sun Solaris family consulting services provide small companies and software developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based networks. Progent can give your business contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop source to help you build and manage a secure and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
IT Consultants SharePoint 2013 Web Parts
Immediate SharePoint 2013 eDiscovery Center Consultant
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific jobs related to your SharePoint 2013 migration.
Office 365 Access Development Support and Integration
Network Engineer Office 365 Access Development
Progent can help your business to evaluate the many subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Microsoft ISA Server IT Services
Microsoft ISA Server Remote Consulting
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating corporate security designs for information systems with multiple locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
24 Hour Coding Amazon Marketplace Web Service programming
Amazon MWS development Development Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Integration Offsite Workforce
Helpdesk for Remote Workforce Technology Consulting
Progent has two decades of experience assisting small and mid-size businesses to plan, implement, tune, administer, and debug IT networks that support teleworkers.
24/7/365 IT Services for Service Providers Network Consultants
Consulting Support for Network Service Providers Specialist
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent extension of your network consulting team.
Top Cisco IT Manager Pennsylvania
Oregon Network Administration
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support professionals provide phone help and remote secure computer connection to isolate and resolve network problems quickly and economically. The scope of technical expertise available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate experts as needed.
High-Availability Data Centers Professional
High Availability Data Centers Engineers
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific needs of your business. Fault tolerant Internet Data Centers are especially attractive to small companies because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to design an in-house data center with even a minimum level of fault tolerance is too costly for typical small companies. Progent is ready to show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.
ISA 2004 Server IT Services
Microsoft Firewall Computer Consultants
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
Online Technical Support Intune Conditional Access
Microsoft Intune Migration Professionals
Progent's Intune consultants can help your organization to assess the strategic value of adopting Intune for configuring and managing your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security and compliance policies, plan and deploy test environments to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.
Work from Home Professional
Remote Workers Troubleshooting
Progent has 20 years of background assisting small and mid-size companies to design, deploy, optimize, administer, and debug computer networks that support at-home workers.
Short Term Staff Augmentation Troubleshooting
Online Troubleshooting Immediate IT Staff Augmentation
Progent's temporary IT staffing services enable organizations to meet the need for network support personnel without dealing with the expense and hassle associated with vetting and hiring reliable technical help and without increasing your full-time head count.
24 Hour Online Support Small Business 500 AP
Top Small Business WAPs Help and Support
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Online Technical Support SQL Server 2019 and Excel
Remote Technical Support SQL Server 2019 R Services
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast online or on-premises contact with experts in solution design and integration, software programming, database administration, and network security.
Office Word Specialists
Consultants Office Word troubleshooting
Progent's Office Word and Microsoft 365 Word experts can provide a broad range of economical remote consulting services to assist your organization to manage your legacy Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different releases of Office Word, integrating Office Word with different Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and online training customized for individuals or groups.
Emergency Solaris Remote Consultancy
Sun Solaris Remote Consultancy
Progent provides national remote help and consulting services for businesses that operate Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft products. Online IT help provides optimum leverage for your IT dollar by preserving client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist with the most difficult system problems.
Windows Server 2016 IT Consulting
24-Hour Windows Server 2016 Health Service Network Engineer
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery solution based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
24/7/365 Intrusion Detection Juniper NetScreen
Juniper NetScreen Cybersecurity Firm
Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor environments.
ISA 2004 Server Consulting Services
Microsoft Firewall Specialists
Progent's Microsoft-certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without overly limiting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Specialists Cloud Backup Security
ProSight DPS ECHO Cloud Backup Services Support Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Sales Office Online Troubleshooting
Branch Offices Setup and Support
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that require IT service with the responsiveness associated with with small firms but which offers professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office located anywhere in California or any area served by Progent's consultants, Progent can provide a broad array of in-person and remote network support services and system architecture assistance.
Service Reports Online Support
Service Reports Remote Troubleshooting
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support organizations who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports sent by each staff member to each client. The discipline of documenting and organizing support activity allows more efficient support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
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