UNIX and Linux Remote Support Services for
El Paso Small Company Networks
For small businesses in El Paso Texas, Progent offers technical support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a combination of UNIX and Microsoft Windows technology. Progent has delivered remote support to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent offers the consultation CCIE-qualified network specialists for complex connectivity problems, plus the services of CISA and CISSP-certified security engineers to handle high-level security design and business continuity preparedness.
Progent's remote support services represent exceptional value due to the fact that they have the practical background and the sophisticated technology to solve the majority of network issues quickly. Efficient support lowers immediate expenses because solutions take up a smaller number of billable minutes. Online support also eliminates the cost of sending an engineer to your location. Your organization benefits even more in incidental expenses by reducing or eliminating system downtime and associated losses resulting from business disruption, disgruntled customers and vendors, idle employees, and de-focused executives.
Progent's pricing policy for online help is structured to get the most out of your network support dollar. Progent charges by the minute for phone assistance, so you owe just for the services that you receive. Unlike many online support companies, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute granularity and simple policy for billing avoid scenarios where fast solutions somehow end up as large tabs. Progent's penchant for handling technical issues quickly results in your company spending less cash.
Progent's Online Service Tools
Over the years, Progent has developed an array of customized technologies and field-tested methodologies that ensure the highest level of effectiveness for remote technical support and repair for small company computer networks. Progent provides protected VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Protected VPN connectivity allows the consultants of Progent's online support team to link to your company's network remotely without violating network security.
Progent's highly evolved technical support database application stores thorough records of all service that Progent's customers have been provided. Progent's staff consultants have access to the specifics of assistance rendered to each client by any consultant. This archive of problems and repairs is stored as an easily exploitable support database that enables Progent's online support professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support services improves over time. Progent's high-level certifications and working associations with important industry leaders including Cisco and Microsoft permit access to other massive technical knowledge bases and allow quick access to manufacturers' internal product engineers so Progent's remote consulting specialists can find the most efficient solutions in the least time.
Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Support from Progent
To get started with Progent's remote support in El Paso Texas or to find out additional information about Progent's phone support programs, call Progent at
Online Technical Services Offered Progent
Progent's remote network support engineers possess certified skills in an extensive set of products and technologies. This broad range of technical skills allows Progent's consultants to address almost any crisis that may take place in a small or midsize business information system. Credentials held by Progent consultants in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, CCDA and CCDP.
To help clients with mixed-platform networks, Progent also offers the support of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Remote support services provided by Progent to small businesses in El Paso include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote consulting services address a wide range of information technology including network infrastructure, messaging solutions, system and process security, UNIX/Linux and Windows integration, VMware products for server economization and simplified management, and migration from older applications to current MS Windows or Linux solutions. Progent's group-oriented methodology for resolving technical problems enables fast escalation, when required, to consultants with task-relevant experience to handle challenging situations. This accelerates solutions of urgent problems, reduces network downtime, and cuts support expense.Progent's UNIX and Linux consultants can offer emergency remote help for resolving anomalies affecting UNIX, Linux, or Solaris systems based on popular versions of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO UNIX
- SGI/Irix
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert for Complex Network Problem Solving
The Cisco Certified Internetwork Expert credential is the top recognition for networking consultants, and certifies a person's technical skills at the expert level. Cisco qualified CCIEs can handle even the most stubborn issues occurring in network infrastructure design, installation, maintenance, security, and troubleshooting. Cisco qualified CCIEs work closely with Cisco's in-house product support engineers in analyzing problems with IOS Software network management tools and developing workarounds or locating program patches. CCIEs are an exceptional value since their deep experience allows them to solve the most intractable problems quickly. In typical instances, less qualified consultants can struggle for hours or even days with identical tasks that a Cisco-qualified CCIE can fix in minutes.
Few consulting providers make Cisco CCIEs accessible to assist small and mid-size companies. Progent offers quick telephone access to a Cisco CCIE so you can get immediate support for complex network issues that are crippling business productivity but are beyond the experience of your regular computer service personnel. Progent's Cisco CCIE consultants can connect to your environment using advanced on-line support tools in order to provide quick, safe, and affordable diagnosis and repair.
Progent's CCIEs can provide assistance with all of Cisco's industry-leading family of networking products such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, protected broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network (VPN) products.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert remote support engineers can provide network problem solving and IT support for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can help your company with a wide range of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 installation,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 planning and deployment, Microsoft Teams planning and integration, Microsoft Skype for Business Server planning and deployment consulting, Microsoft Lync Server 2013 management and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a full array of remote PC desktop support and troubleshooting services including Windows 7 migration support, moving to 64-bit desktop software, integrating Microsoft Office 2010, and automating desktop configuration.
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CISSP and ISSAP Premier System Security Experts
Progent's qualified CISM and CISSP security consultants can provide a variety of security services to improve the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows environment against internal or external threats or assist your business to clean up rapidly after a damaging penetration. Security solutions offered by Progent cover in depth network security audits using utilities such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds tools and Nikto; rapid recovery from virus and worm attacks; setting up firewalls; designing secure techniques for off-site and mobile communication; securing your messaging infrastructure against spam and DHA attacks; and establishing round-the-clock proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote consulting to help companies of any size connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises resources as well as cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent can provide the services of world-class remote consulting professionals for contract projects that small businesses often need. Billing rates for longer-term consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these important areas of computer technology enables clients to complete critical initiatives within budget and on time. Progent's special online engineering solutions include:
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Help Desk Call Center Expertise
Progent's Call Center support alternatives for small companies with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Call Center services are well suited for small businesses who don't have the budget to create an internal Help Desk but who want fast access to an effective Help Desk with proficient phone assistance as well as the available expertise to escalate complex trouble tickets to advanced consultants.Progent’s shared Help Desk services make it possible for your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative support solution based on the leading PSA platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Call Center consulting expertise can assist you in building an efficient new Help Desk Call Center or revamping your existing organization, evaluating or customizing Call Center software products to handle the particular demands of your company, or providing occasional online staff to supplement your existing Call Center group during high-demand events such as software transitions, mass updates, or rolling out brand new business software.
Progent's Call Center team of experienced information technology consultants provides your workers in El Paso Texas rapid communication with an effective support group with extensive background providing telephone-based support and online repair service for IT systems based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk perception as a significant driver of company success, and Progent's goal is to solve and not simply report network problems.
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Business Applications Support: Education, Development, and Problem Solving
Progent's Applications Experts Team provides online professional consulting expertise and education in specific business application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and education for popular Microsoft applications such as CRM, Microsoft Project, MS Word, and Office Excel. To learn additional information concerning Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.Progent's Mac professionals can support the creative components of Apple Mac computing by providing remote consulting support and training in imaging, sound, and motion video. Progent's consultants can provide assistance in a variety of Apple Mac creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with specific projects like scanning or digitizing audio/video or establishing an audio/video post production facility.
Remote Network Monitoring Support
Progent can provide companies in El Paso Texas online network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring, enhanced by Progent to accommodate your environment so that your IT support is proactive and automated. By anticipating possible trouble spots before they cause full-scale emergencies, remote monitoring can ward off inconvenient and costly information system crises. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft networks, or systems based on a mix of OS platforms.
To get in touch with Progent about emergency online help with UNIX, Linux, Solaris, or macOS and OS X computer systems, go to Progent's Emergency Online Support, call
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 |
(915) 603-4700 | El Paso Network Support Services |
An index of content::
Emergency High-Availability Systems Network Consultant
MCSE Expert Certified Microsoft Exchange Cluster Technical Consultant
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small organizations to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can assist you to develop and test an efficient business continuity plan that aligns with your business goals and budget. Progent’s disaster recovery engineers can help you to design, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualized servers, clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
Intune Conditional Access On-site Support
Urgent Intune Company Portal Computer Consulting
Progent's Microsoft-certified Intune consultants can assist your organization to assess the business value of adopting Microsoft Intune for managing your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can help your company to define policies, set up test environments to evaluate the benefits of Intune for your network, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune deployment.
24-Hour Protection Juniper J6350 Router
Top Quality Juniper J Series Router Information systems Security Outsourcing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
MS SQL Technical Support Services
Consultancy SQL Server Replication
Progent's Microsoft-certified SQL Server application programmers and DBAs offer online consulting to help businesses of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants offer help with any phase of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Microsoft Teams high availability Consultant
Microsoft Teams hybrid Engineers
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Co-Location Troubleshooting
Data Center Colo Online Troubleshooting
Colocation sites allow businesses to share enterprise-class data centers for hosting network hardware that runs vital applications and services. Progent's Microsoft and Cisco certified consultants can help your small business with all facets of your colocation strategy such as choosing and migrating to a colo facility, creating network architecture, specifying hardware, on-premises and on-line maintenance, setting up remote network management, and education your IT personnel.
Microsoft Office Software Support
Microsoft Office 2003 Security Consulting Firm
Progent’s IT outsourcing packages provide affordable network support for small businesses. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT engineering services can contain costs and eliminate uncertainties, permitting IT service expenses to grow in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network foundation for your critical applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
Professional ProSight IT Management Outsourcing
Ransomware Protection Consultants
Progent's ProSight family of managed services are geared to provide organizations who have minimal internal IT support teams with low-cost access to world-class management platforms and technical expertise. Benefits of the ProSight line of managed services include flat-rate IT management expenses, automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from older technology to current solutions, close alignment of computer technology with business goals, access to seasoned IT consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
Integration SCOM 2012 Migration
SCOM Resource Pools Online Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious problems detected by SCOM 2012.
Consultancy Email Black Lists
Consultant ProSight Email Data Loss Protection
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Engineers Chief Information Officer Outsourcing
IT Support Outsourcing Specialists
Progent is organized deliver comprehensive remote consulting for all major technical areas associated with small company information systems and allows you to outsource a variety of vital, on-demand support services such as a part-time Chief Information Officer to offer advanced IT design and negotiating capability, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site relocations orOS migrations, connectivity experts for building and maintaining fast and robust infrastructure, certified security specialists to ensure information safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, customize, or troubleshoot mission-critical application programs.
FRx Reports
Power BI Expert Development
Progent offers online and onsite expertise to help your organization with any facet of BI reporting ranging from debugging or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your existing reporting environment, help you to migrate reports from a legacy reporting product to a current solution, and deliver as-needed online training to meet your individual needs. Progent’s business reporting consultants can provide expertise in the leading business analytics reporting tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
VirtualPC for macOS Support Outsourcing
Windows Virtual Desktop for Apple Mac Computer Engineer
For companies with a mix of Mac and Microsoft Windows computers, there exist two basic alternatives for running Microsoft Windows-only applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-based computer to run Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to run Windows software locally. Progent's Mac technology consultants can help you to maintain these products for running Microsoft Windows software on your Apple Macs and can in addition assist you to assess and configure other products for Microsoft Windows platform simulation.
Network Consultants Contractor
Network Consultant Subcontractor
Progent is hiring a variety of full-time workers including solutions-driven Microsoft Certified Systems Engineers; network experts who have Cisco CCDP or CCIE certification; and consultants for advanced system architecture with backgrounds in mobile connectivity, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support technicians, remote service specialists, and CISSP or CISM accredited security professionals. Progent is also looking for veteran managers and administrators able to operate efficiently in our high-growth, virtual office model. Progent works with independent consultants with proven knowledge and field background in crucial information technology areas outside Progent's main technical concentration. Progent's Experts Team includes contractors who offer consulting and programming support for strategic solutions that include MRP, Enterprise Resource Planning, or CRM; possess deep expertise with popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide world-class skills in technologies such as telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us cooperate with Progent's in-house engineers to deliver end-to-end IT services for small and midsize company networks.
Windows Server 2012R2 Engineer
Outsourcing Windows Server 2012 R2
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, develop a corporate-wide security strategy, automate network management, assist with creating applications, and generate and validate a DR/BC plan.
Windows Server 2019 Virtual Machine Information Technology Consulting
Windows Server 2019 Kubernetes Containers Integration Services
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
SQL Server Cluster Integration Support
Technology Consulting Services Microsoft Exchange Cluster
Progent’s fault tolerant system consultants offer reliability consulting, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, fault-tolerant data center consulting, and other fault-tolerant operations services to show your company integrate a 24x7 network for strategic applications. Progent possesses the knowledge and experience to design economical, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.
Dynamics GP Power BI Configuration
24-Hour Dynamics GP Software Network Consultant
Progent can help you plan and implement an efficient move to Dynamics GP so that you preserve your data, improve your protection, enhance your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
SCVMM 2016 and Windows Server 2016 Support Services
Onsite Technical Support SCVMM 2016 and VMware ESXi
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy releases of VMM, design processes for building and deploying virtual machines and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the strategic business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Engineers Server Management
Mission Critical IT Applications Online Support
Server growth puts pressure on network budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more efficient utilization of servers, simplified operations, enhanced network availability, and easier management. Typical usage scenarios for virtual servers are hardware consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and affordable quarantine of software development or evaluation environments from on-line systems.
Enterprise Security Information Technology Outsourcing Company
Colocation Help and Support
For corporations with branch offices in or any area covered by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco network specialists offer a variety of IT support services such as project management, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based branch office support, and technical support for data center hosting environments. A Progent network consultant can show you how to plan a multi-site network that makes efficient use of co-location services and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises design, deploy and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Remote Wireless Site Survey IT Services
Consultant Remote Wireless Site Survey
Progent’s Wireless Site Survey assists you to design and implement a Wi-Fi wireless network adapted to your environment, providing your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.
Microsoft and Cisco Authorized Expert Ohio Networking Consultants
Pennsylvania Troubleshoot
Progent’s National Support Center offers national remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone help and online direct computer connection to troubleshoot and repair network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to appropriate specialists as required.
Apple iPhone Network Consulting
Mac Setup and Support
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, safe, fast and able to achieve your company's objectives.
Customer Relationship Management Support and Integration
24/7 Microsoft CRM Technology Consulting Services
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer support data.
Microsoft Solutions Framework Project Methodology Software Consulting Firm
Best Practices Small Business Computer Consulting Companies
Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, at the front lines of network support, executing a wide range of IT projects for an extensive array of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This means that you get not just expert technical skills, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world network problems efficiently.
SharePoint 2016 and OneDrive for Business Support and Setup
SharePoint 2016 Power Query Technology Consulting Services
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.
Flex Series Wireless Controller Integration
Online Support Services Wave 2 wireless controller
Progent can assist your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
SPS 2019 Setup and Support
Office SharePoint Server 2016 Engineer
Progent’s Microsoft-certified experts can provide companies of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web technology for efficiently connecting people, groups and information. Microsoft SharePoint Server provides a common spot for your workers or clients to access, manage, share and manipulate relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, teams and projects with the data they’ve created in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
MS SQL Server Reporting
Microsoft SQL Server IT Consulting Services
Progent's Microsoft-certified SQL Server developers and database administrators offer online consulting to assist organizations of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts can provide support for any phase of the application life cycle in solutions that can include small office databases to VLDB applications and data warehousing.
IP phones Technical Consultant
Cisco VoIP Phones and Presence Technology Consulting
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Fault Tolerant Network IT Consulting
Clustered Server Online Support Services
Progent’s Disaster Recovery/Business Continuity specialists have in-depth backgrounds assisting small organizations to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity planning, high-availability network design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can assist you to plan and validate an efficient business continuity strategy that aligns with your business goals and budget. Progent’s disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
SCDPM 2012 and Azure Online Troubleshooting
Microsoft SCDPM 2012 Upgrade Support Outsourcing
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of any size to design, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or full project management support. Progent can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
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