UNIX, Linux, Sun Solaris, Mac OS X Online Support Services for
El Paso Small Business Computer Networks
For small businesses in El Paso Texas, Progent offers technical support for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Windows platforms. Progent has provided remote troubleshooting to companies in every state in the U.S. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity problems, plus the assistance of CISA and CISM-accredited security consultants to handle advanced security architecture and business continuity planning.
Progent's remote support engineers offer excellent leverage because they are equipped with the real-world experience and the advanced technology to solve the majority of information system issues quickly. This reduces direct costs because service calls accumulate fewer billable consulting minutes. Remote support also avoids the expense of sending an engineer to your site. Your company saves additionally with indirect expenses by minimizing or eliminating network outages and associated losses due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.
Progent's pricing policy for remote support is structured to stretch your network support investment. Progent bills per minute for phone assistance, so you pay only for the services that you receive. In contrast to typical online service firms, Progent imposes no startup charge or minimum payments. Progent's one-minute granularity and clean policy for pricing save you from situations where fast repairs manage to turn into major tabs. Progent's skill at dealing with problems efficiently translates into your company saving cash.
Progent's Online Technical Support Tools
Over time, Progent has fine tuned an arsenal of customized tools and proven methodologies that allow the highest degree of efficiency for online engineering help and troubleshooting for small and midsize business information networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN connectivity permits the engineers of Progent's Technical Response Center to connect to your environment remotely without breaching corporate security.
Progent's sophisticated technical support database system includes extensive histories for all support that Progent's clients have received. Progent's staff engineers have the benefit of the details of all help delivered to each Progent client by any Progent consultant. This archive of problems and resolutions is stored as a readily searchable support database that allows Progent's online technical experts to communicate their experiences with the whole team to ensure that the quality of Progent's support grows daily. Progent's high-level certifications and close relationships with major technology companies including Cisco and Microsoft permit access to additional vast support knowledge bases and allow priority access to manufacturers' internal support staff so Progent's online consulting specialists can arrive at the most efficient resolutions quickly.
Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To access Progent's phone services in El Paso Texas or to find out additional information about Progent's phone support options, call Progent at
Online Technical Support Services Available from Progent
Progent's online consulting engineers possess credentials in an extensive set of products and technologies. This broad range of capability permits Progent's consultants to tackle almost any emergency likely to occur in a small company information system. Credentials held by Progent consultants in UNIX-family platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Associate.
To provide assistance to clients with multi-OS networks, Progent also offers the skills of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.
Online technical services Offered by Progent to clients in El Paso include:
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UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote consulting services cover a broad array of information technology including system architecture, email solutions, system and process security, UNIX/Linux and Microsoft Windows integration, VMware products for server economization and easy administration, and transitioning from legacy applications to the latest MS Windows or Linux-based environments. Progent's team-oriented methodology for resolving network problems promotes fast escalation, if necessary, to engineers with task-relevant expertise to handle challenging scenarios. This expedites solutions of critical problems, reduces lost productivity, and cuts service expense.Progent's UNIX/Linux consultants can offer urgent online assistance for analyzing problems within UNIX/Linux networks based on leading variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco CCIE for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the highest accreditation for networking professionals, and indicates a person's technical skills at the expert level. CCIEs can handle even the most complex challenges encountered in network design, deployment, maintenance, security, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS Software network management utilities and developing alternate approaches or identifying program updates. Cisco qualified CCIEs are an excellent cost-effectiveness since their deep expertise permits them to find solutions for the most intractable problems rapidly. In typical cases, less qualified consultants can struggle for hours or days with the same tasks that a Cisco-qualified CCIE can dispose of in a few minutes.
Few consulting providers make CCIEs available to support small and medium sized companies. Progent offers quick phone access to a Cisco authorized CCIE so you can receive immediate help for severe network infrastructure issues that are hurting worker productivity but are beyond the experience of your ordinary IT support group or consultant. Progent's Cisco-qualified CCIE consultants can tie into your environment via the latest on-line support tools in order to provide fast, secure, and affordable diagnosis and remediation.
Progent's CCIEs offer expertise in all of Cisco's popular selection of infrastructure appliances such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, plus VPN technology.
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Certified Microsoft Windows Expertise
Progent's Microsoft-premier remote service engineers offer computer troubleshooting and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your business the assistance of support engineers who can help your company with a wide variety of technology support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange Server 2019 integration,
MS Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business Server migration consulting, Lync Server management and Office Communications Server 2007 upgrade, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad range of remote desktop support such as Windows 7 migration support, preparing for to 64-bit workstation software, configuring Microsoft Office 2010, and streamlining desktop configuration.
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CISM and CISSP Certified Network Security Engineers
Progent's qualified CISM and CISSP network security consultants offer a range of system protection solutions to bolster the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows environment against assaults or assist your company to recuperate quickly following a damaging breach. Security support services offered by Progent include: in depth security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Hydra; fast cleanup after virus and worm attacks; integrating firewalls; establishing secure mechanisms for remote and mobile communication; guarding your messaging system against viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers expert online consulting services to help companies of all sizes connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine on-premises IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent can provide the skills of seasoned remote consulting professionals for contract projects that small companies frequently need. Progent's charges for longer-term development or consulting projects are determined based on the qualifications of the engineers required. Progent's background in these important areas of information technology allows clients to execute major initiatives economically and on time. Progent's project-based online consulting services include:
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Help Desk Services
Progent's Help Desk service offerings for small businesses with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small companies who don't have the budget to support an internal Call Center but who need quick access to an efficient Call Center with professional phone assistance as well as the in-depth expertise to escalate the most challenging tasks to high-level engineers.Progent’s shared Help Desk services allow your business to split the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced service desk solution based on the leading professional services automation tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's Help Desk Call Center consulting services can guide you in creating an effective new Help Desk Call Center or revamping your established one, identifying or customizing Call Center application software to meet the special needs of your company, or providing temporary phone support personnel to supplement your in-house Call Center resources to deal with demanding situations such as software transitions, major upgrades, or rolling out brand new applications.
Progent's Help Desk Call Center team of veteran network professionals gives your clients in El Paso Texas rapid assistance from a large support group with extensive background offering telephone-based support and online diagnostics for computer environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk the reputation as a key driver of business success, and Progent's target is to fix instead of merely track technical problems.
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Applications Support: Education, Custom Programming, and Troubleshooting
Progent's Applications Consulting Group offers phone-based advanced engineering support and education in key application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can deliver expertise, custom programming, and education for Microsoft business applications including Microsoft CRM, Project, MS Word, and Excel. To read more information concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.Progent's Apple Mac consultants can promote the imaginative components of Macintosh environments by offering phone-based consulting support and training in graphics, audio, and video. Progent's consultants offer help in a large selection of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also assist you with common projects like scanning or digitizing audio/video or configuring an audio/video production studio.
Online Network and Server Monitoring Services
Progent offers businesses in El Paso Texas remote network and server monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent for your business so your IT support is proactive and automated. By uncovering looming issues before they cause network outages, remote monitoring can head off disruptive and costly information system breakdowns. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft systems, or networks that support a mix of OS platforms.
To contact Progent about emergency remote support with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Emergency Remote Help, call
El Paso Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout El Paso and West Texas.
| City | Address | Phone | Link |
| El Paso | Eastside Business Suites, 2300 George Dieter Dr El Paso, TX 79936 United States |
(915) 603-4700 | El Paso Network Support Services |
An index of content::
24 Hour NetDocuments and iPhones Consultant Services
NetDocs and Azure Consulting
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide remote access to NetDocuments experts to assist legal departments and law firms to design, deploy, manage, tune, or debug a document management system environment powered by NetDocs.
Support Desk Sharing Configuration
Virtual Support Desk Configuration
Progent's Standard Help Desk Services provide a complete solution that manages all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Part-Time CIO Online Support Services
Part-Time CIO Remote Support Services
Progent offers the temporary assistance of a seasoned Chief Information Officer who can provide strategic direction to assist your company select and support network solutions to meet your current situation and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to optimize the impact of their network expenditures but who are without the budget or unwilling to take on one more executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all leading operating systems and networking technologies plus a wide selection and business software, Progent is in an ideal situation to offer objective recommendations as well as expert technical help for developing IT systems that match the particular requirements of your business.
Windows, UNIX, Solaris Remote Support Services
Consulting Services Windows and UNIX
Progent's UNIX family support services offer small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience offers you an easy one-stop consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
BlackBerry Wireless IT Services
BlackBerry Smartphone Technology Consulting Services
Progent can provide the expertise of RIM BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, provides small companies an efficient solution for incorporating BlackBerry devices and software productively into their IT system.
Integration VPN Routers
ISR Routers Engineer
Cisco has designed an extensive product line of routers including appliances designed to provide the protection, performance, and reliability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
SCCM 2016 Azure Integration Online Technical Support
SCCM 2016 MAM Technology Consulting Services
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, inventories network assets, protects against corporate data leakage, provides network health reporting, allows safe self service, and delivers a common point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Washington Tech Outsourcing
South Dakota Small Business IT Outsourcing Firm
Progent’s Technical Response Center (TRC) offers affordable national extended hours remote support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals provide extended hours phone help and online direct network access to troubleshoot and repair network problems rapidly and economically.
Programming Amazon AWS hybrid cloud integration
24-7 Google Cloud hybrid integration Developer Firms
Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that utilize physical IT assets as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Troubleshooting RIM Blackberry
BlackBerry Wireless Information Technology Consulting
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and successfully, doing away with the need for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote support model, offers small businesses an efficient solution for incorporating BlackBerry technology seamlessly into their IT system.
Consultant Services SharePoint Server
Remote Support Services SharePoint Server 2003
Progent’s Microsoft-certified consultants offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to access, organize, distribute and interact with relevant information, files, and applications and to interact with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services connect employees, clients, teams and projects with the data they’ve developed in a manner that makes data convenient to find, retrieve and apply.
Meraki Dashboard Support and Help
Urgent Meraki Wave 2 AP IT Consultants
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.
Palo Alto Networks PA-3200 Series Firewalls Consultant
Best Palo Alto Networks App-ID Cybersecurity Firm
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation cybersecurity environment that extends across your data center and cloud-based assets and protects any user at any location with any endpoint device.
Symantec VPN Security Audits
Top Symantec VelociRaptor Security Firm
Progent's Symantec experts can help you maintain legacy Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor line or help you migrate to more recent firewall solutions. Progent can also enable you to create and implement a complete security strategy that can incorporate firewall and VPN devices and utilities, managed security and virus protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for on-going technical help, administration, education, and security consulting.
Network Management Computer Networking
Cisco Network Management Small Business Specialist
Progent's Cisco-Premier network engineers can help you to use Cisco's network management utilities alongside a selection of powerful third-party products to create a comprehensive network management strategy in order to keep your environment running reliably, conserve expensive resources, protect your data, revive quickly from hardware breakdown or deliberate assaults, and enable you to expand or reassign valuable resources intelligently and affordably as your company evolves.
NetApp MetroCluster Troubleshooting Professionals
Consultant Services NetApp SnapMirror
Progent offers enterprise clients the services of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete line of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN environments efficiently based on best practices.
Consultant Services Private Cloud Solutions
24/7 ProSight Private Cloud Hosting Services Engineer
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting services are based upon mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
802.11 Wireless LAN Integration Services
802.11ac Wi-Fi Network Online Support
Progent can help you design, configure, manage, and repair an efficient Wireless network architecture, select sensible components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well aligned with the security plan for your entire corporate network.
Check Point Ransomware Protection Computer Security
Network Security Auditing Check Point 23000 Firewalls
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall software and hardware powered by Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for continuing network support, administration, education, and design services.
Immediate Microsoft SQL Server 2012 Network Consultants
SQL Server Help and Support
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the speedy creation of enterprise-class business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
After Hours At Home Employees VoIP On-site Technical Support
At Home Workers VoIP Support
Progent can help small and mid-size businesses to implement IP voice platforms to give their remote workforce the benefit of seamless extensions of the corporate phone network.
Lync Server 2013 security Professional
Lync Server 2013 Back End Server Engineers
Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN voice communication. Lync 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help you to manage and troubleshoot your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
24-Hour Office SharePoint Server 2003 Information Technology Consulting
Office SharePoint Server 2003 Troubleshooting
Progent's Microsoft-authorized experts can help you evaluate the economic justification for deploying SharePoint Portal Server 2007, consult with you on the appropriate edition of SharePoint for your circumstances, provide setup and deployment services, help you to install MS SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and custom application programs to work with Microsoft SharePoint 2007, design a company-wide security strategy that encompasses portal solutions, and deliver maintenance and Help Desk support.
Security Information and Event Management Engineers
24-7 GIAC Security and Compliance Test Engineer
GIAC was established in 1999 to validate the skill of IT security professionals. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with all of the network security services addressed within GIAC certification such as evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
macOS Online Troubleshooting Services
Consultants macOS Phone-based
Progent provides nationwide online technical support and troubleshooting services for companies that run Apple Mac OS X environments or whose IT systems include a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Mac users a variety of services such as desktop assistance, upgrading to the most recent version of OS X from legacy editions of macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent can also help your business with iPhone and iPad support, or moving to Apple's iCloud services. Remote IT help provides maximum leverage for your IT dollar by preserving user efficiency and shortening the time billed for computer repair services. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated by telephone or via a mix of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist you with the most difficult system issues.
Remote Support Services Meraki 802.11ac Access Point
Meraki Wi-Fi Access Point Remote Troubleshooting
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support to help businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that provides identical access, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Exchange 2019 Disaster Recovery Network Consultant
Exchange 2019 Hybrid Integation Remote Support
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Microsoft ISA 2004 Server Troubleshooting
ISA 2004 Server Network Consultants
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that meets your information security needs without limiting your productivity.
Wave 2 wireless controller Professional
CCIE Certified prime infrastructure Professionals
Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
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