Immediate Online Technical Support for El Paso Texas Information Networks
Urgent Phone Consulting for El Paso SystemsFor businesses in El Paso Texas, Progent provides online support for information systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the U.S. (See testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-qualified network specialists to handle complex infrastructure issues, plus the services of CISA and CISSP-qualified security consultants to handle high-level security design and troubleshooting issues.

Progent's remote support engineers provide excellent leverage because they have the real-world experience and are equipped with the sophisticated technology required to resolve the majority of information system problems quickly. Efficient support lowers immediate expenses since solutions require minimal billable minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization saves additionally with indirect costs by reducing or eliminating network outages and related costs resulting from business disruption, upset clients, unproductive employees, and distracted management. Progent's advanced remote consulting expertise is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be an alternative.

Progent's pricing model for online support is structured to stretch your network support dollar. Progent bills by the minute for phone assistance, so you pay just for the support that you actually get. Unlike many online support firms, Progent requires no initialization surcharge or minimum payments. Progent's one-minute granularity and simple model for billing eliminate scenarios where speedy. minor fixes somehow end up as major bills. Progent's skill at solving problems efficiently means you saves money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has fine tuned a collection of optimized tools and field-tested methodologies that permit the maximum degree of effectiveness for remote consulting and repair for information networks of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the staff of Progent's Technical Response Center to link to your environment remotely without violating network security.

Progent's powerful service database application keeps comprehensive documentation describing the support that Progent's clients have received. Progent's staff engineers have the benefit of the details of support delivered to each customer by any consultant. This history of trouble tickets and repairs is organized as a readily retrievable internal knowledge base that allows Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's advanced certifications and working associations with key technology companies such as Cisco and Microsoft make available other vast support knowledge bases and allow fast response from vendors' in-house product engineers so Progent's online consulting experts are able to arrive at the best resolutions quickly.

Remote support services available from Progent to customers in El Paso Texas include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions used by many of the world's top corporations. Progent's ProSight suite of network monitoring and management services addresses all critical areas of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup processes and allow non-disruptive backup and fast recovery of vital files/folders, apps, images, and virtual machines. ProSight DPS lets your business protect against data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, human mistakes, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection Services portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so any potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include simpler network management, improved compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability either to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup system that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special information technology projects. Progent's charges for longer-term consulting projects are set according to the qualifications of the engineers involved. Progent's experience with these important areas of information technology allows customers to execute major projects economically and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Support
    Progent's Call Center programs for organizations with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent’s Co-managed Help Desk services make it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Call Center team of veteran information technology consultants provides your customers in El Paso Texas quick access to a dependable support resource with years of background offering telephone-based help and remote troubleshooting for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's charter is to give the Call Center the reputation as a significant enabler of business performance, and Progent's goal is to fix and not simply report IT problems.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Consulting staff offers phone-based advanced engineering expertise and education in specific application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and education for familiar Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, custom programming, and training services, refer to Progent's Business Application Experts Team.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless management of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent offers businesses in El Paso Texas remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM for your business so your computer maintenance is proactive rather than reactive. By anticipating looming issues before they cause downtime, system monitoring can ward off inconvenient and costly service breakdowns. Progent can also use system monitoring tools such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments based on multiple OS platforms.
How Your El Paso Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online help with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in El Paso Texas, Progent's online network support specialists are ready to provide effective and cost-effective IT support whenever your business has to have it. Long experience offering remote repair services has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting capability and to refine online connectivity technology to fix computer problems rapidly while avoiding the cost and lost productivity that comes with in-person support visits.

Even if your El Paso office relies on a local freelance consultant or maintains a full time IT staff that know how to handle day-to-day computer problems, Progent’s Microsoft certified consultants can still provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either don't have the availability or the expertise to solve unexpected system emergencies or particularly challenging integration problems.

Benefits of Progent's Network Help for Companies in El Paso Texas
Progent's online technical help services enable your El Paso company to enjoy the advantages of timely, expert IT support without the expense of maintaining a full-time IT staff. Your network will derive greater business worth by being increasingly available, productive, and protected. Advantages to your business include:

  • Seamless virtual extension of your on-site IT resources
    With most businesses in El Paso Texas, local computer service providers, whether represented by outside consultants or an internal maintenance staff, can take care of the majority of technical issues. However, major troubles may occur when your regular resources are too busy or unavailable, and some trouble may involve IT products that is unfamiliar to your local service people. In these cases, Progent's online service experts offer a convenient, fast, and budget-friendly way to supplement your regular resources and to transfer useful knowledge to improve your capability to deal with future issues locally.

  • Reduced Reliance on Individual Consultants
    For network maintenance, smaller organizations commonly rely on individual freelance consultants. While independent service people carry smaller internal costs than big support organizations and can often charge marginally less, they are often overextended, making it hard to respond rapidly to crisis situations. If a freelance consultant is occupied with another client, ill, on vacation, or in class, the absence of backup help may force your business to go without help during an emergency. As your network expands, system unavailability and problems with vital software are more expensive. The budget you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent offers an on-call source of reserve service expertise to insure your network is always up and running.

  • Create a Scalable Basis for Smooth Expansion
    Companies often begin with an information architecture implemented on a modest budget. Lacking a strong infrastructure, slap-dash fixes can get thrown on top of an unstable foundation. When a company grows, stability and expandability problems can impede the success of the business. These poorly built environments need careful analysis, intelligent strategic planning, and broad-based technical knowledge to upgrade to a system architecture able to provide the stable foundation to handle critical business requirements and ease downstream growth.

  • Interact with Solution Providers Rather Than Product Resellers
    Smaller organizations require guidance and technical education to negotiate an ever more complex maze of product options available for accelerating business growth and improving efficiency. Businesses do not need a computer consultant who is trying to earn a commission on a specific vendor's technology. Network support and product sales can lead to a situation where the recommended solution is designed around a predetermined technology rather than the true requirements of a business. Progent avoids these conflicts by selling just services instead of products. This enables Progent to align technical expertise with the real interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's number of employees, breadth of technical expertise, refined remote support software, and familiarity with corporate IT enable offices to avoid the limitations of exclusive dependence on smaller consulting organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does My Business Begin Receiving Online Network Support from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, go to Immediate Online Support.



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    Configuration Manager 2016 automates application and device provisioning at scale, streamlines compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, enables safe self service, and offers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.

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    • Virtual Office Microsoft Consulting Full-Time Job
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    Progent is convinced that a carefully architected and implemented network is a pivotal factor for enabling any company's growth, and we apply this belief in our own system environment. We have built a non-stop virtual office network that enables our staff consultants and authorized contractors to offer rapid and effective support, collaborate easily on challenging jobs, and experience professional and private growth from acting as a member of a dynamic business ethos of personal drive and freedom.

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    • Fortinet Network Consultant
    Security Evaluation Data Loss Protection

    For smaller organizations, network security and compliance is excessively complex to master but too dangerous to ignore. The largest biggest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems as though there's no place to hide. Progent makes it economical for smaller companies to carry out vital IT security projects successfully by offering the advantage of billable time to the closest minute without any minimum billing for online help. This means you have access to a world-class computer expert to provide precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.

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    Best Practices Troubleshooters

    Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world industry experience, at the front lines of network support, performing a wide range of IT projects for an extensive array of customers. Every Progent consultant shares a refined set of individual best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert technical capability, but also a consultant with proven approaches for applying computer knowledge to solve actual IT problems efficiently.

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  • Cisco Consulting Services Company El Paso, TX
  • Microsoft Certified Partner Hosting for Exchange Engineer Exchange Server Hosting Professional
  • Microsoft Certified Partner Offsite Managed Backup Service Technology Professional Offsite DPM Managed Backup Service Services

    • Microsoft Azure AD Connect Consulting Services
    Award Winning Azure AD Hybrid Consultant

    Progent’s consultants can help you to design and implement an efficient migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access services across onsite and cloud resources.

  • Microsoft Certified Partner Windows Server 2019 Hyper-V Computer Engineer Windows 2019 Remote Technical Support
  • Microsoft Exchange 2016 Migration Configuration Remote Support Exchange Server 2016 Migration
  • Microsoft Exchange Server Upgrade Specialists Exchange Upgrade Professional

    • SQL Server Management Studio Online Consulting
    SQL Server Management Studio Network Consultants

    Progent offers the support of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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    • Consult Solaris with Windows
    Windows and Solaris Professionals

    Progent can help your company to design and execute an efficient transition from a UNIX-powered IT system to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your data and reduce productivity discontinuity by designing an effective transition strategy that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration expertise, information and application software migration, and server and storage migration and consolidation.

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    Progent can help you to create, deploy and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human miscues, computer glitches, malicious users, and external assaults like ransomware.

  • Microsoft Small Business Server Professional MS Windows Small Business Server Consultant
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  • Microsoft Voice over IP Consulting Services Microsoft Office Communications Server Network Consulting
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  • El Paso, Texas Small Office IT Consultant
  • Microsoft Windows SBS 2008 Engineers Microsoft Essential Business Server Network Engineer
  • Microsoft and Apple Mac Desktop Technical Consultant Immediate Microsoft and Apple Mac Desktop Computer Expert

    • Windows, Linux, UNIX, Solaris Professionals
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    If your business network combines Linux technology technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's Linux and MS Windows coexistence assistance services include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and repair, in-person technical support, and Helpdesk support.

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    • Engineer Fortinet 50 Series Firewalls
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    Fortinet FortiGate next-generation firewalls are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet firewalls to protect your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.

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    • Windows Server 2019 USB Drive Witness IT Consulting
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    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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    Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    • Urgent Cloud Backup Security Onsite Technical Support
    24 Hour ProSight DPS ECHO Hybrid Cloud Backup Services Remote Consulting

    ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data.

  • Remote Consulting SharePoint Server farm Design SharePoint Online Migration Consultants
  • Remote Support Services Cisco Routers Technology Consulting 3900 Router
  • Remote Workforce Consulting Services - El Paso - VoIP Technology Consulting and Support Services El Paso County Texas Work at Home Employees Consultants near El Paso - VoIP Technology Guidance
  • Repair Installation Company-wide Standards for Best Practices Access to External Support Databases Implementation Consulting Companies
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  • SCCM 2016 Application Management Technical Support Microsoft SCCM 2016 Online Consulting
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  • Server Management Consultancy Consultancy Virtualization
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  • Setup and Support Mission Critical IT Applications On-site Support Server Consolidation
  • SharePoint 2013 eDiscovery Center Consultants Consultants SharePoint 2013 Community Sites
  • SharePoint Server 2007 Remote Troubleshooting El Paso, TX Microsoft SharePoint Server 2013 Computer Consultant El Paso Greater Ciudad Juarez
  • Shared Service Desk Integration Support CISA Certified Security Expert Supplemental Call Center Online Troubleshooting

    • Linux, Windows Professional
    Linux, Windows Consultant

    If your company computer system combines Linux-based products technology with Microsoft Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows coexistence support offerings include network architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network support and repair, on-site technical support, and Help Desk outsourcing.

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    • Microsoft Exchange On-site Support
    After Hours Microsoft Exchange 2003 Support

    Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange. Progent's experts can help you prepare for multi-site Exchange rollouts or updates and can supply local technicians to assist large companies with installations of Exchange Server 2007 in the or any area covered by Progent's engineers.

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    • Wisconsin Design
    24-Hour Microsoft Hawaii Network Support Companies

    Progent’s Technical Response Center provides low-cost national extended hours remote help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide extended hours telephone help and remote secure computer access to troubleshoot and resolve network problems rapidly and economically.

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    Consulting Rates Onsite and Remote Support

    Progent's pricing model is to bill for online service and on-premises help per minute. Consequently, you owe just for delivered services. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and requires no monthly commitment for support services delivered during regular working hours. Many support organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast fixes so you won't be forced to permit minor problems to fester.

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  • Upgrade Help Windows Server 2000 Emergency Windows 2000 Remote Troubleshooting
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    • Computer Consultants Windows 2012 Cluster Server
    Support and Help Windows 2012 Cluster Shared Volumes

    Progent's certified failover clustering consultants can help you to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, help you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to automate the administration of clustered servers.

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    • Remote SQL Server 2017 Express Support
    24/7 SQL Server 2017 Database Migration IT Consultants

    Progent's certified SQL Server 2017 experts can help your organization to design and implement a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.

  • Windows Server 2008 BranchCache Consulting Services Remote Support Windows Server 2008 Security
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  • Windows Server 2012R2 Data Deduplication Support and Setup Network Consultant Windows Server 2012 R2 Hyper-V Virtual Switch
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