Expert Online Support for Elgin, Illinois Networks from Microsoft Certified Engineers
Small companies have traditionally been underserved by major network service firms. Many small companies allow themselves to become excessively dependent on individual consultants or small support firms who don't have the size or comprehensive skill sets to respond promptly or effectively to network crises. Other small companies resort to giant support firms that employ technicians taught to provide by-the-numbers solutions to ordinary problems but who do not have the experience and versatility to handle the diversity of environments and lack of standards that characterizes small company information networks.

Progent's proven approach to delivering low-cost and effective technical support to small businesses has made Progent one of the top Microsoft-certified network consulting organizations in the country. Progent has delivered online support to businesses in every state in the United States (See Progent's client testimonials).

For medium-size and enterprise companies, Progent offers co-sourcing services to add to the skills of your in-house IT service group. This can cut costs and help meet schedules for big IT initiatives like software programming, disaster recovery planning, network security audits, merging datacenters, or software migrations.

Progent can also offer access to accredited consultants to help your company to design and implement a sensible cloud computing strategy.

Main Products and Technologies Serviced by Progent for Businesses in Elgin, Illinois
Progent's nationwide team of certified engineers provides help for virtually all aspects of network technology found in companies of any size. Areas served by Progent in and around Elgin include:

Service Delivery Alternatives for Elgin, Illinois Companies
Progent has a variety of alternatives for providing small companies and local governments with affordable computer services for troubleshooting, consulting, and network management outsourcing. Progent's paradigm for delivering network support services is built on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Call Center Service Mechanism ensures fast support, comprehensive activity documentation, reliable follow-up, and strict cost monitoring for an array of network support delivery modes that include remote repairs, on-premises help, and top-tier consulting.

  • Remote Service
    Progent’s Technical Response Center provides emergency and routine online assistance for Windows, Linux, Apple, and Cisco-powered environments in the United States and globally. Progent's certified service experts can help clients to troubleshoot and fix network problems without the expense or delay of in-person support calls. The experience of Progent's IT engineers makes it possible to resolve the majority of network problems quickly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-based registration procedure for new customers to accommodate urgent network problems and Progent bills by the minute with zero sign-up fees or time minimums, so you are invoiced only for the support you get. Specialists you can access online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Find out additional details about Progent's remote network support services.

  • On-site Support
    Progent offers onsite computer assistance for registered clients in major metropolitan areas in the United States. Progent's onsite service technicians can operate in conjunction with Progent's online support experts to give small companies the ideal combination: onsite support technicians when you require them as well as the on-line expertise of Progent's seasoned team of IT consultants, security professionals, and business application programmers. The response time for in-person service visits is usually less than 24 hours. Progent requires no sign-up or retainer fee for becoming a Progent client for onsite support. Learn more concerning why to register for Progent's onsite computer support.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues. To learn more, see Help Desk Services for Small Businesses.

  • IT Consulting Services
    Progent offers small and midsize businesses budget-friendly access to world-class consultants who can provide assistance with vital technologies such as
  • Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, company-wide network protection engineering, fault tolerant it system consulting, virtualization solutions, plus integration, programming and training for business programs including accounting, ERP and MRP, reporting, sales automation, and office productivity suites. Progent can provide assistance with short-term projects such as site moves and major system migrations, extended initiatives such as business reporting software programming and support, relational database application programming and DBA support, and web design, on-going services including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network health monitoring and network administration, or emergency services such as data restoration and malware removal.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting for all of a small or midsize company's production servers in an environment that not only delivers the top level of availability and extensibility but that is also simple for clients to transfer to a different service firm or to bring internally when your circumstance calls for it. Progent's Private Cloud hosting is structured around tested virtual server technologies that allow companies with multi-vendor environments to save dramatically on the costs of hardware, system support, and IT administration while achieving world-class dependability and an unprecedented level of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally administered service, can handle the mixed- platform and non- standardized environments typical of small businesses, and keeps ownership of the software licenses in the customer's hands so that moving to a different virtualized system is fast, reliable, and affordable. This eliminates ending up a captive to a specific hosting service while still offering all the savings associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced remote consulting services to help companies of any size integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that combine local resources along with public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure planning and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has over two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Low-Cost Managed Services for Outsourcing IT Monitoring and Management
Progent's value-priced ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network running efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so all potential issues can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with data security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For more information, visit The ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the core system software and productivity applications important to the majority of small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide help for an ever more complex array of network technologies including firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier security consultants, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-certified information assurance experts can provide a business-wide view of network protection and can help with advanced security programs such as SIEM solutions to help enterprises comply with industry standards and government requirements for IT information security and incident reporting.

The scope and depth of Progent's engineering staff offer a powerful set of benefits to companies wishing to maximize the business value of their IT system within a realistic budget. These benefits include:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, in the trenches of network service, executing a broad range of IT projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This means that you get not just expert IT skills, but also a support engineer with proven methods for solving real-world network problems quickly. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for remote support and on-premises help by the minute. Consequently, you are charged just for delivered services. Progent does not demand a higher rate for after-hours or urgent service, and Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Many support firms demand large minimum payments or charge in increments of a quarter hour or more. Progent's one-minute billing granularity eliminates major bills for quick solutions. An additional benefit of granular pricing is that you are less inclined to permit simple problems to fester until they become major ones. Read more about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has developed a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike some independent consultants or small service firms who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports sent by every staff member to every client. The practice of documenting and organizing support activity results in more effective service and avoids a variety of common problems such as when a support client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom. Read more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent is able to focus on providing high-value services where Progent faces little competition. Small businesses who utilize freelance consultants or who employ internal IT staffs gain when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive. Find out more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Elgin, Illinois business wants to get in touch with Progent to ask about network outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Help
For fast remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent’s Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent edition of Microsoft financial software in the Dynamics GP line, provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented approach you are able to license only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains Software support experts can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Dynamics GP.

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    • Forefront Threat Management Gateway Remote Consulting
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    Microsoft Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server 2006 and provides a centrally administered web gateway that acts as a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and execute pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008, AD, SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

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    VMware's NSX virtual network technology enables you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.

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    Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point.

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    Progent's Meraki wireless access point experts offer online and on-premises support services to assist businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or device.

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    Progent can assist you to design and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that seamlessly combine on-premises IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.

  • McAfee Network Security Auditor Security Companies Symantec
  • Meraki Traffic Shaping Consultants Meraki MR34 Access Point Technical Support Services

    • Best Microsoft Windows Small Business Specialist
    Computer Support Consultant Microsoft

    Progent’s IT outsourcing packages offer budget-friendly computer support for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can contain expenses and eliminate risks, allowing IT service budgets to increase in a more linear and manageable fashion than is possible by building up a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust system architecture for your vital business software based on Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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  • Microsoft Exchange 2010 Upgrade Professionals Professionals Exchange Upgrade
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  • Microsoft Exchange Upgrade Professionals Microsoft Exchange 2003 Support and Help
  • Microsoft Expert CRISC Certified Technology Consulting Top Ranked Risk Mitigation Online Troubleshooting
  • Microsoft Experts Online Consulting Dynamics GP/Great Plains Features Microsoft Dynamics GP On-site Technical Support
  • Elgin Illinois, USA Urgent Network Network Consultants
  • Microsoft Firewall IT Consultants Technology Consulting ISA Server
  • Microsoft Forefront TMG Remote Troubleshooting Forefront TMG IT Consultant
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    Offsite BDR Services Outsourcing

    ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical data.

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    • 24 Hour MS SQL Security Firm
    SQL Server Applications Support

    Progent's Microsoft-certified SQL Server developers and DBAs can provide remote expertise to help businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide support for any phase of application development in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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    • Remote Troubleshooting SMS Server 2003 Upgrade
    Systems Management Server 2003 Technical Support

    Progent’s Microsoft certified experts offer small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical software rapidly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by improving your awareness of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently utilizing the management functions incorporated into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.

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    Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security and compliance, and increase worker output by ensuring that critical applications stay current, tracking licensing, and reporting usage patterns so you can make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.

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    Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their computer service providers have formal testing as well as broad practical experience so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials like the CCIE confers priority for substantially superior vendor help than is offered to non-certified service providers, allowing Progent to offer customers a better class of computer support. In other cases, recognized certifications such as CISA or ISSAP for IT security can aid enterprise customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT experts.

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  • Network Load Balance IT Consulting Microsoft Expert Windows 2008 Failover Cluster Integration Support
  • Network Load Balancing Help and Support 24 Hour Cisco DistributedDirector Remote Support Services

    • Network Load Balancing Online Help
    24x7x365 Fault Tolerant Data Center On-site Support

    Progent’s fault tolerant system consultants provide reliability support, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, non-stop data center services, and other non-stop networking services to show your small business create a 24x7 network for mission-critical applications. Progent possesses the experience to design affordable, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a fully redundant Internet connection and efficient system load balancing.

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    For medium-size businesses who need network consulting services, Progent offers an array of options including on-site service, on-line support, phone-based Help Desk, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation support, software programming, and expert consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides professional in-person support for solving network problems quickly and economically.

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    Exchange 2003 Server Upgrading

    Progent's certified engineers offer computer help and network consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, integration, management, and support services for Exchange 2003 Server include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.

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    • Network Security Audit Juniper Junos Management
    Security Consultant Juniper Junos CLI

    Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to help your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that incorporate a combination of Juniper's software platforms.

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    Award Winning Cisco RADIUS Security Remote Consulting

    Cisco's network security and remote connection products for small organizations provide a full line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company objectives.

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    24/7 Aironet 3700 Access Point IT Consultant

    Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or onsite configuration and debugging services to help you to design, configure, update, tune, administer and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office layout, construction, and anticipated network traffic.

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    Integration Work from Home Infrastructure

    Progent can help small and medium-size companies to design, set up and debug the infrastructure to support at-home workers.

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    Integration Services Exchange 2019 Server

    Progent can assist your organization in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 as a host for Exchange; designing HA system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.

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    Immediate Consultant Services Microsoft Messenger for Mac

    Microsoft Mac Office allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.

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  • Urgent Remote Support SQL Server 2017 Always Encrypted Microsoft Certified Expert SQL Server 2017 and Windows Server 2012 R2 Integration Services
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    • Top Quality Network Consultants ISA 2004 Standard Edition Server
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    Progent's certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for IT networks with many sites, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company design and deploy an installation of ISA Server 2004 that meets your IT security needs without limiting your productivity.

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    • Juniper SA700 SSL VPN Firewall Support
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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    • System Center 2016 On-site Technical Support
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    Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced IT support packages, small businesses can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems world-class availability, protection, and performance.

  • Windows Server 2012R2 Consultants Engineer Windows Server 2012R2 Configuration Manager
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  • iPhone Active Directory Outsourcing iPhone Citrix Technology Consulting

    • Excel Power BI Contract Programming Firm
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    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote support services to help your organization to plan, develop, test, deploy, manage, and debug business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your current Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different releases of Office Excel. Progent can provide as-needed support to organizations who need a fast fix to a specific problem related to Office Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical application software built on Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the needs of individuals or teams.

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  • wireless IP phones and Cisco Unified Communications Manager On-site Support Cisco Certified Wi-Fi VoIP phone integration Outsourcing
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