Fast, Low-cost Online Network Support for Elgin, Illinois Small Companies
For more than two decades, Progent has focused on providing world-quality network support to customers who have small-company budgets. Progent has built a powerful support solution that features a cost-effective, seamless virtual office network, custom remote troubleshooting tools, a large team of engineers certified in a broad array of technical disciplines, a Help Desk service structure that promotes efficiency and ensures follow-through, a worldwide team of remote support professionals, on-site service availability for the majority of most zip codes in the United States, and a corporate ethos focused on solving network issues in the least time and at the least cost to customers.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to add to the technical skills of your in-house network service staff. Co-sourcing can reduce expenses and minimize technical risks for major projects such as software development, disaster recovery planning and testing, security evaluations, office consolidations, or technology migrations and upgrades.

Progent can in addition provide the services of certified consultants to help your company to plan and execute your cloud computing strategy.

Primary Products and Technologies Serviced by Progent for Business Networks in Elgin, Illinois
Progent's nationwide team of certified engineers provides assistance for all facets of network technology deployed by businesses of all sizes. Technologies served by Progent in Elgin include:

Service Delivery Alternatives Available for Elgin, Illinois Businesses
Progent offers a variety of options for providing small and midsize companies with affordable computer services for troubleshooting, system architecture, and network administration. Progent's paradigm for providing computer support services is based on the Help Desk Call Center structure familiar to big IT support groups. Progent's Helpdesk Support Mechanism promotes rapid response, thorough activity documentation, dependable follow-up, and tight expense control across an array of network support delivery options that include online repairs, on-premises help, and top-level consulting.

  • Online Support
    Progentís Technical Response Center (TRC) provides emergency and routine online support for Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and globally. Progent's seasoned support experts can assist clients to troubleshoot and fix hardware and software issues without the expense or time loss of in-person support visits. The experience of Progent's network consultants allows them to handle the majority of IT problems rapidly. For the most complex issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent offers a streamlined, web-accessible registration process for first-time customers to accommodate emergency situations and Progent bills by the minute with no sign-up charges or minimums, so you pay only for the help you get. Specialists available online include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Learn additional details concerning Progent's remote computer support services.

  • On-site Service
    Progent offers onsite technical support for registered customers in major metropolitan areas in the U.S. Progent's onsite service personnel can operate in conjunction with Progent's online support experts to deliver small and midsize companies the ideal combination: in-person support professionals when you need them as well as the on-line expertise of Progent's seasoned team of network consultants, security specialists, and business software developers. The response time for in-person service calls is usually less than one business day. There is no sign-up or retainer fee for becoming a Progent client for onsite support. Find out more details concerning how to register for Progent's onsite network service.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers call desk services at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex issues. For details, see Online Help Desk Services.

  • Help Desk Co-management Services
    Progentís shared Help Desk services allow your business to split the load for Help Desk services transparently between your IT staff and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution based on the leading PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics. For more information, refer to Progentís Help Desk sharing services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class IT professionals who can provide assistance with vital products and technologies including
  • Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network design, company-wide network protection engineering, high availability network engineering, virtual server strategies, plus integration, customization and support for business programs such as accounting, ERP and MRP, business analytics, CRM, and productivity software. Progent can help with one-shot projects including site relocations and major software upgrades, extended projects such as customizing an older ERP platform to a current Microsoft Dynamics or Dynamics 365 solution, relational database software programming and DBA services, and web design, continuing support including System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and network management, or urgent services such as data restoration and malware cleanup.

  • Network Infrastructure Guidance for an At-Home Workforce
    Progent can help small and mid-size businesses to plan, deploy and troubleshoot the infrastructure required for a remote workforce. Aspects of network infrastructure where Progent's consultants can deliver guidance include secure and efficient VPN connections, Virtual Desktop Infrastructure platforms, router integration, Wi-Fi network design and implementation, and robust Internet access. To find out about Progent's infrastructure consulting expertise for at-home workers, refer to infrastructure consulting expertise for telecommuters.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting for the entirety of a small or midsize company's servers in a setting that not only delivers the top degree of fault-tolerance and scalability but that is also easy for clients to transfer to another support provider or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting is built around mature virtual server technologies that permit small businesses with mixed networks to save significantly on the expense of capital equipment, system support, and IT management while getting world-class reliability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in one centrally administered service, can handle the mixed- platform and loosely standardized environments common with small businesses, and retains control of the software in the customer's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This avoids ending up a captive to a specific hosting provider while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Integration Support
    Progent offers advanced remote consulting to help businesses of all sizes connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that utilize physical IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Azure planning and deployment consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of experience providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire threat progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical data. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of top information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management staff and your Progent consultant so all potential issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size businesses to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that meets your company's needs. For details, visit The ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for Elgin, Illinois Small Businesses
Progent's staff size, breadth of technical expertise, and experience with enterprise IT consulting enable small and midsize businesses to avoid the problems related to excessive reliance on thinly staffed support firms or freelance consultants.

Teaming with Progent allows your company to:

  • Prevent Over Reliance on Freelance Support Consultants
    For IT support, smaller businesses sometimes rely excessively on freelance consultants. Although individual service providers carry lower overhead than larger IT service firms and can afford to bill apparently lower rates, they are frequently spread too thin to respond rapidly to urgent problems. If a freelance engineer is occupied with another client, sick, on travelling, or in training, the absence of backup personnel may require your company to go without help in case of a crisis. The more your company grows, network downtime or problems with line-of-business programs get more costly. The money you believed you were conserving on a freelancer can disappear quickly because of lost output. In addition, when independent engineers confront new technologies, the unavailability of a big consulting group to fall back on for help requires them to learn with the meter running while your company winds up with the costs for their ongoing training.

  • Have Access to Certified Professionals in Advanced Information Technology Solutions
    Many smaller service firms or freelance engineers specializing in small business network support are capable of delivering connect-the-dots fixes but don't have the experience to work efficiently with complicated IT infrastructures that have a variety of platforms, many offices, VoIP implementations, remote clients, interconnected financial and analytical software, eCommerce, and specialized business applications. Progent's experience with worldwide companies and Progent's large staff of experts can benefit your company because enterprise networks are characteristically complicated, support problems require thorough understanding of in many technical disciplines, and reaching a high degree of stability, availability, and security requires industry-tested best practices.

  • Create a Firm Basis for Seamless Growth
    Small businesses often begin with a network implemented on a shoestring budget. Lacking a solid architecture, a sequence of ad hoc repairs commonly get thrown on top of a marginal structure. As a business grows, stability and expandability issues can hinder the success of the business. Such environments require proper assessment, smart business analysis, and in-depth experience to migrate to an IT environment that can provide the reliable foundation to handle critical business requirements and ease future expansion.

  • Work with Solution Providers, Not Product Vendors
    Smaller businesses need guidance and insight to work through an ever more complicated array of IT alternatives available for enabling growth and enhancing productivity. Businesses do not need a network engineer or support organization that tries to sell them a product. Progent eliminates conflicted motives by not reselling hardware and software. Progent provides services only. This allows Progent to align technical support services with the genuine interests of clients. Mixing network support and product selling can result in a situation where the recommended solution is based on a predetermined technology instead of being based on the true needs of a customer.

Contact Progent
If your Elgin, Illinois business needs to get in touch with Progent to ask about network outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Fast Online Network Help
For immediate remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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  • Microsoft Certified Windows SharePoint Services Consulting
    Award Winning IT Consultant Windows SharePoint Services

    Progentís Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server provides a common location for your employees or clients to access, organize, distribute and interact with useful information, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, teams and major tasks with the data theyíve developed in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.

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  • 24-Hour Infor SyteLine CloudSuite Factory Track Consultant Technology Professional Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9
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  • Immediate Microsoft Windows Computer Consulting Firms Elgin-South Elgin, IL
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    Cisco Cisco Unified Communications Manager, previously branded CallManager, is the foundation of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's Cisco-certified network consultants offer efficient and affordable remote and on-premises support to assist businesses of any size to create and administer Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent can help with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.

  • 24x7x365 Small Office Network Consultant Cisco Certified Experts Small Office Remote Consulting

  • Exchange 2016 Upgrade Planning Consultants
    Microsoft Exchange Server 2016 Migration Planning Computer Consultants

    Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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  • Engineers Microsoft Dynamics GP 2015 Custom Programming
    Dynamics GP 2015 SmartList Designer Contract Programming Firm

    Dynamics GP 2015 R2 introduces a revamped architecture that improves cloud integration, works with popular smart phones and tablets, permits single login with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will optimize the return on your investment in this powerful product.

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  • At Home Workforce Video Conferencing Online Help
    Teleworker Conferencing Technology Consulting

    Progent can help small and mid-size businesses to implement and debug teleconferencing platforms to enable their at-home workforce to interact efficiently with teammates and customers.

  • Best Network Recovery Microsoft Office System Microsoft Migration Help
  • Best System Center 2016 and SQL Server Network Engineer System Center 2016 Orchestrator Specialists

  • Solaris with Windows Specialist
    Urgent IT Services UNIX with Windows

    Progent's UNIX family support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • CCIE Certified OpenBSD Small Business Computer Consultant UNIX Designers

  • Monitoring and Reporting Consulting
    Comprehensive Event Management Consultant Services

    Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and fixing SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious issues uncovered by Microsoft SCOM 2012.

  • CIO Outsourcing Technology Professional IT Outsourcing Engineer
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    After Hours Specialists Wi-Fi access point patch management

    Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.

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    Remote Network Monitoring Configuration

    Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed to the point that businesses of any size can afford a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost services created to assist your company to detect and resolve a most IT network issues before they get big enough to disrupt your business.

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    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain all the advantages of adding intelligence into their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical needs, expandable to support growth, safe enough to guard confidential information, and capable of prioritizing and managing traffic flows to streamline system operations. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco Catalyst switches appropriate for your business. In addition, Progent's certified security specialists can show you how to develop a comprehensive protection policy and set up Cisco switches so they powerfully support your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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    Progent provides nationwide remote phone support and troubleshooting services for companies that operate Apple macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft technology. Progent's experts can provide Mac users a variety of services such as desktop assistance, upgrading to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Online network consulting provides optimum return for your information technology budget by preserving user productivity and limiting the time charged for network analysis and repair. Advanced remote access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult system problems.

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  • Microsoft Dynamics GP ERP Specialist Microsoft GP/Great Plains Integration Support
  • Microsoft Dynamics GP System Upgrade Planning Technology Professional Akron, Summit County Akron Microsoft Dynamics GP Upgrade Planning Specialist
  • Microsoft Exchange Server 2010 Integration 24 Hour Exchange Server 2010 Technology Consulting Services
  • Microsoft GP/Great Plains Support Outsourcing Top Network Engineer Dynamics GP Great Plains Software
  • Microsoft MCTS Support Open Positions Walnut Creek, CA Jobs Available Microsoft MCTS Engineer Pittsburgh California

  • Professionals CISSP Certified Cybersecurity Auditor
    CISSP Certified Security Audit Services

    Progent's CISSP-premier network security experts can help businesses of all sizes with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that guard a small office against advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile users accessing network resources spread across multiple physical sites and various clouds.

  • Microsoft Office System Consultant 24-7 Networking Specialist Microsoft Office 2000

  • 24x7x365 Microsoft Access Contract Programmer
    Microsoft Certified Partner Access Integration

    Progent can provide affordable remote support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom online classes for Access application programming and database administration.

  • Microsoft SharePoint Server Outsourcing Microsoft Office SharePoint Server 2013 Network Engineer
  • Migration Consultants Solaris Solaris Upgrade Consulting

  • Online Support Windows 2003 Server
    Technology Consulting Windows 2003

    Progent's certified Windows 2003 Server engineers can provide network help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, update, and support offerings include network planning, installation, project management, on-site and remote technical support and repair, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

  • Multi-factor Authentication Professional Two-factor Authentication Computer Consultant
  • NetApp MetroCluster Troubleshooting Specialists After Hours NetApp MetroCluster Troubleshooting Professionals
  • Network Health Audit Specialists Network Infrastructure Health Assessment Professionals

  • Sun Solaris IT Consulting
    UNIX Consulting

    Progent's Solaris family support experts offer small companies and software developers help with administering and maintaining Sun Solaris systems that operate with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise provides you with an easy one-stop consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

  • Networking Group Small Office Small Business Network Consulting Firm Small Office
  • Cisco CCIE IT Outsourcing Group Elgin-South Elgin
  • On-site Technical Support ASA 5500 Firewalls Cisco ASA 5500 Firewalls Support
  • On-site Technical Support Cisco Firepower 9300 Series Firewalls 24-Hour Computer Consultant Cisco Firepower NGIPS

  • Configuration Manager 2007 Consultants
    Expert Microsoft Certified SCCM 2007 Migration Consultant

    Progent's Microsoft-certified consultants can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve compliance, and boost worker output by making sure that critical applications stay up to date, managing licensing, and reporting usage patterns to help you make informed buying decisions. When your organization is set to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.

  • Consulting Services Firm IT Outsourcing Elgin
  • On-site Technical Support SCCM Software Inventory 24-7 On-site Support SCCM Boundary Groups
  • Elgin-Crystal Lake, United States IT Service Microsoft and Cisco
  • Online Consulting Sun Solaris Solaris Online Help
  • Online Help System Center Operations Manager Network Consulting SCOM 2012 Migration
  • Online Help Windows Server 2019 migration Windows Server 2019 LEDBAT Consultant
  • Elgin Illinois Cisco CCIE Server Consultants
  • Online Office PowerPoint Instruction Online Office Access Training Phone Support Services
  • Open Now Support Aironet 600 Access Point Aironet 802.11ac AP IT Consultant
  • Microsoft Exchange Outsourcing Company Elgin-South Elgin, IL
  • PIX Firewall Support and Integration PIX Firewall Upgrade Troubleshooting
  • Part-Time Jobs Microsoft MCTS Support Emergency MCSE Support Work At Home Job Perth
  • Phobos ransomware recovery Consulting Services Top Rated Engineer ransomware cleanup and recovery
  • Power Map Reporting 24/7 Power Map Developer Firm

  • Building-to-building Wireless Technology Consulting Services
    Small Business Wireless Network Consultant

    Progentís wireless engineers can help small companies design, select, pilot, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless connectivity technology that fit best with your business requirements.

  • PowerPivot for Excel Support Services 24/7/365 Microsoft Expert SQL Server 2012 Monitoring Engineer
  • Private Cloud Hosting Consultants Private Clouds for Small Businesses Services
  • Private Clouds for Small Businesses Consult Urgent ProSight Private Cloud Hosting Services Consultant
  • ProSight Behavior-based Virus Detection Consultants ProSight Active Security Monitoring Consultant Services
  • Top Rated Small Office Computer Consultants Urgent Network Elgin-St Charles
  • Professional Microsoft Project Server Reporting Project Server Time Reporting Support Services
  • Professional Microsoft Windows 7 Windows 7 Integration Online Technical Support
  • Professionals Exchange 2007 Server Exchange 2007 Support and Integration
  • Progent Small Business Technical Support Company Progent Small Office Consulting Group
  • Progent's Management Team On-site Technical Support Progent Management Network Help

  • Altaro Office 365 SharePoint Backup Remote Support Services
    Altaro Office 365 OneDrive Backup Network Engineer

    Progent is a certified Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to back up and restore your Microsoft 365} mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.

  • Relocation Consultant Services IT Consultants Data Center
  • Remote Consulting CRISC Risk Evaluation CRISC Certified Cybersecurity IT Consulting

  • Windows Server Essentials Live Migration Services
    24x7 Specialists Windows Server Essentials Hyper-V Replica

    Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small organizations to transition from the older physical in-house datacenter to the modern hybrid computing paradigm that combines local and cloud-hosted resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud design for your network ecosystem. Progent offers full-service project management to help you plan and execute a smooth move to Microsoft Windows Server Essentials, Microsoft 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and training.

  • Remote MCSE Expert Certified SCCM 2016 Intune Integration Network Engineer SCCM 2016 Primary Site Specialist
  • Remote Support Services ASA and PIX Firewall Biggest Cisco Certified Firepower Services Support
  • Remote Support Services Extended Support Desk 24x7x365 Professional Call Center Sharing
  • Remote Support Services Remote Employees Helpdesk Teleworker Helpdesk Setup and Support
  • Remote Support Services Video Conferencing IM Infrastructure Consultant Services
  • SCDPM and Exchange DAGs Online Troubleshooting SCDPM Security and Compliance Consulting
  • Online Support Emergency Phone Support Elgin-South Elgin
  • SCVMM 2012 Computer Consulting Consultant VMM Management Server
  • SMS Server 2003 Migration Computer Consultants Systems Management Server 2003 Troubleshooting
  • SQL 2008 Online Technical Support SQL 2008 Analysis Services Specialists
  • SQL Server 2019 OLTP Professionals SQL Server 2019 and Kubernetes Information Technology Consulting
  • SharePoint Server 2013 Network Engineer Windows SharePoint Services Professionals
  • Small Business Networking Consultant Award Winning Computer Networking Small Business
  • Smartphone Synchronization Manage Remote Desktop Consulting Services
  • Solaris Protect UNIX Cybersecurity Tech Services
  • Urgent Network Online Help
  • Specialist Small and Midsize Business Managed IT services IT Management Outsourcing Services
  • Support ProSight Remote Network Troubleshooting Configuration ProSight Remote Infrastructure Monitoring
  • System Consulting Windows 7 Migration Microsoft Experts Microsoft Windows 7 Upgrade Tech Consultant
  • Technical Support Hybrid Exchange Online and Exchange on-premises Emergency Hybrid Microsoft 365 Exchange integration IT Services
  • Technical Support Services Microsoft Windows Essential Business Server Windows Small Business Server Support and Integration

  • Largest Power BI Sharing Engineer
    Award Winning Microsoft Certified Expert Power BI Programming Firm

    Progent's Power BI experts can assist your business to design, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can assist you build and administer an on-premises, cloud, or hybrid environment to run Power BI.

  • Technology Consulting Services SCOM 2012 Application Monitoring SCOM 2012 Management Packs Online Consulting

  • Cisco ASDM Firewall Management Computer Consultants
    Firepower Remote Consulting

    Progentís Cisco-Certified network consultants offer professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and safe access services. Extending from compact, plug-and-play desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Technology Consulting WiFi Wireless Access Point Online Help
  • Telecommuter Video Conferencing Computer Consultants Technology Consulting At Home Workforce Video Conferencing
  • Threat Management Gateway 2010 Remote Troubleshooting Network Consultant Forefront TMG

  • Top Ranked Microsoft Outlook for Mac Education
    Training Entourage

    Progent offers onsite education designed for people who want to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X application software.

  • Top Microsoft Certified Expert Small Business Computer Consultancy Firm Cisco Experts Small Business Small Business IT Consulting Company
  • Top Rated Microsoft Partner Information Technology Consulting Companies Small Business Computer Consultant Microsoft Certified Partner

  • Technology Consulting Services SQL Server 2016 R Services
    Information Technology Consulting SQL Server 2016 Backup

    Microsoft SQL Server 2016 offers major enhancements in speed, scale, security and compliance, availability, BOYD integration, plus built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.

  • Troubleshooting Small Business Microsoft and Cisco Certified Small Business Security Consulting Firm

  • Specialist QTS Colocation Center
    QTS/Herakles Sacramento Colocation Center Consultants

    The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation facility or if you are planning on migrating your main or offsite backup system to Herakles/QTS, Progent can provide a range of cost-effective consulting services that include colocation migration, equipment installation and upgrades, network optimization, project management, virtualization configuration, offsite network monitoring, centralized system administration, application development, business continuity planning and testing, security evaluation, and the use of Progent's Test Lab.

  • UNIX with Windows Technical Support Services Professional Solaris with Windows

  • Q and A about Computer Consulting Telecommuting Job
    Questions about Freelance Network Consultants Full-Time Job

    For replies to frequent questions about being a consultant at Progent, refer to Working with Progent FAQs.

  • Upgrade Solaris to Windows Migration Consultants Solaris-Windows
  • WatchGuard Firebox Firewall Security Auditing WatchGuard Firebox M370 Firewall IT Services
  • WatchGuard Firebox M4600 Firewall Cybersecurity Contractors WatchGuard Firebox M370 Firewall Security Consultancies
  • Whitepapers IT Outsourcing and Co-sourcing Small Business IT Outsourcing White Paper
  • Windows Server 2012R2 Storage Spaces Remote Troubleshooting Microsoft Windows Server 2012R2 Integration Services
  • Windows Server 2016 Consulting Windows Server 2016 PowerShell On-site Technical Support
  • Windows Server 2016 Storage Spaces Direct Computer Consulting Technology Consulting Windows Server 2016 VM Load Balancing
  • Windows Server 2019 and SCVMM IT Services Emergency Windows 2019 Onsite Technical Support

  • WatchGuard Firebox T15 Firewall Security Certification
    WatchGuard Firebox T70 Firewall Consulting

    Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.

  • Windows and Solaris Remote Consulting Solaris with Windows Technology Professional

  • ProSight Email Security Professional
    Urgent ProSight Email Data Leakage Prevention Engineers

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

  • network asset documentation management Consultant Services password management system Consultant
  • ransomware removal and file restore Consulting MongoLock ransomware recovery Services

  • Virtual Helpdesk Outsourcing
    Supplemental Help Desk Technical Consultant

    Progentís Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's pool of veteran desktop support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the leading shared professional services automation tool for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.

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