Elgin, IL Remote Support from World-class Network Troubleshooting Professionals
Progent's computer network tech support services can deliver your Elgin, IL business low cost and dependable support from Microsoft and Cisco certified consulting experts. By providing IT consulting help when you need it, offering advanced knowledge for key applications, offering unique support such as automated network monitoring, and billing only for support you receive, Progent gives your Elgin, Illinois company an economical option for maximizing the business value of small business information systems. If you run a local system, connect to cloud infrastructure, or have a hybrid cloud-and-local network, Progent is the smart way for organizations and local governments to build and maintain a reliable and safe information system and to benefit from quick access to the seasoned help typically restricted to businesses who can support a sizeable internal IT group.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house IT service team. Co-sourcing can cut costs and minimize technical risks for major IT initiatives such as software development, business continuity preparedness, security evaluations, office consolidations, or technology migrations.

Progent can also offer the services of accredited consultants to help your business to plan and implement a sensible cloud computing strategy.

Key Practice Areas Serviced by Progent for Elgin, Illinois Business Networks
A Microsoft-certified Partner computer support company that maintains a large team of Cisco Premier CCIE network consultants and Apple Computer certified consultants, Progent provides emergency assistance and low-cost remote consulting to Elgin, IL companies for a broad array of information technologies such as:

Service Delivery Options Available for Elgin, Illinois Companies
Progent has a variety of alternatives for providing small businesses and local governments with affordable computer services for troubleshooting, system architecture, and network administration. Progent's model for providing computer support services is built on the Call Center operational structure familiar to larger IT support groups. Progent's Helpdesk Support Model promotes rapid support, comprehensive activity documentation, reliable follow-up, and strict cost control for a range of IT service delivery options that include remote repairs, onsite help, and top-level consulting.

  • Online Service
    Progent's Technical Response Center provides urgent and scheduled remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified service professionals can assist clients to troubleshoot and fix hardware and software problems without the expense or delay of on-premises service calls. The background of Progent's IT engineers allows them to resolve the majority of IT issues rapidly. For the toughest problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based signup process for first-time clients to accommodate urgent network problems and Progent charges by the minute with no startup fees or time minimums, so you are invoiced only for the support you receive. Specialists available online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Find out additional details about Progent's online computer troubleshooting services.

  • Onsite Service
    Progent offers onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's onsite support personnel can work in tandem with Progent's remote support engineers to deliver small businesses the optimal solution: onsite support technicians when you need them as well as the remote help of Progent's seasoned team of IT engineers, security professionals, and business application programmers. The wait time for on-site service visits is usually less than 24 hours. There is no start-up or retainer fee for registering as a Progent client for onsite service. Find out more details concerning why to sign up for Progent's onsite network support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle complex issues. for more information, see Online Help Desk Services for Small Businesses.

  • Help Desk Sharing Services
    Progent's shared Help Desk services make it possible for your business to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around the leading PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics. For details, refer to Progent's Help Desk sharing services.

  • Consulting Services
    Progent offers small companies affordable availability of enterprise-class consultants who can deliver assistance with critical technologies including Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Cisco network design, company-wide network security engineering, non-stop it system design, virtualization solutions, plus integration, customization and training for small business programs such as financials, ERP, business analytics, sales automation, and office productivity software. Progent can provide assistance with one-time projects including office moves and major system upgrades, extended projects such as upgrading an older MRP system to a modern MS Dynamics 365 package, relational database software programming and administration support, and web design, continuing support including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and system administration, or urgent response like data restoration and virus removal.

  • Infrastructure Consulting Services for Teleworkers
    Progent can assist small and medium-size businesses to plan, set up and debug the network infrastructure needed to support at-home workers. Areas of infrastructure where Progent's consultants can provide assistance include secure and efficient VPN connectivity, VDI desktop platforms, router configuration, Wi-Fi LAN planning and deployment, and robust Internet connections. For details about Progent's infrastructure consulting services for teleworkers, refer to infrastructure expertise for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for all of a small or midsize company's servers in an environment that not only provides the top degree of fault-tolerance and extensibility but that is also simple for clients to transfer to a different support firm or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is built around tested virtualization techniques that permit small businesses with multi-vendor environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while getting world-class availability and an unparalleled degree of vendor options. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based software in one centrally administered service, can handle the mixed- OS and non- standardized networks typical of smaller companies, and keeps control of the licenses in the customer's possession so that moving to a new virtual system is quick, reliable, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent offers expert online consulting to help organizations of all sizes connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize physical IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of leading data security vendors to provide web-based control and world-class protection for your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent�s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so all looming problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you�re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, better compliance with data security standards, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's ability to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing cybersecurity posture and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that meets your business requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and office productivity applications important to most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an increasingly complex collection of network products including PIX and ASA firewalls, switches, routers, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-certified security professionals, CISA-certified security audit specialists and GIAC-authorized information assurance experts offer a company-wide perspective on network protection and can assist with advanced security projects such as SIEM solutions to help companies comply with industry standards and government mandates for IT data security and incident reporting.

The scope and depth of Progent's consulting team bring a unique array of benefits to clients trying to maximize the productivity of their IT system within an affordable budget. These benefits include:

  • Best Industry Service Methodology
    Progents staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry experience, at the forefront of IT service, performing a wide range of technical tasks for a large mix of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support staff. This means that you get not just world-class IT help, but also a support engineer with proven methods for repairing actual network problems quickly. Learn additional information about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for remote support and on-site help by the minute. Consequently, you pay just for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services provided during normal business hours. Many support firms demand large minimum fees or charge in increments of fifteen minutes or longer. Progent's small billing granularity eliminates big bills for fast repairs. Another benefit of granular invoicing is that your company are not inclined to allow minor problems to stay unaddressed until they become major ones. Find out more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Support
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who provide minimal documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation given by every consultant to each client. The discipline of detailing and organizing service activity results in more effective support and avoids a variety of common misfortunes such as when a support client is virtually held hostage to a consultant who refuses to release vital service information. Read more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent faces little competition. Small businesses who utilize freelance service providers or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and productive. Learn more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Elgin, Illinois business needs to contact Progent to find out about network outsourcing, consulting, or technical support services, call 800-993-9400 or visit Contact Progent.

Fast Remote Network Help
For immediate online assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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    Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software by making it simpler to copy system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define sensible procedures and standards to manage handheld computers and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and IT products to keep your IT computer system safe.

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  • Google GCP Cloud Vision Consultant Google Cloud Kubernetes Consultants
  • Open Now Microsoft Windows Server Migration Specialists Elgin, United States
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  • Help Desk Small Business Specialist Elgin-St Charles, America
  • Help and Support Cisco PIX Firewall Upgrade Cisco Firewalls Technical Support
  • Help and Support Firepower After Hours ASA with Firepower Remote Consulting

  • Microsoft Certified Partner Skype for Business and iPad Engineer
    Services Skype for Business and iPad

    Progent's consultants can provide online and on-premises consulting services for companies of any size to assess the benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco Video Interop Server. Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

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  • Herakles Colocation Center Test Lab Consulting Services Project Management Test Lab Specialist
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  • ISSAP Certified Security Architecture Professional Security Architecture Engineers
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    Wi-Fi 6 WiFi migration Consultant

    Progents Wireless Consulting Services offer a convenient, economical option for businesses of any size to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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  • Elgin-Elgin, IL Cisco CCIE Networking Firms
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  • Integration Branch Offices CCIE Expert Certified Branch Location Online Technical Support

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    Cisco GTP/GPRS Technology Consulting Services

    Progent's CCIE-certified networking consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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  • Largest SQL Server 2016 Data Warehousing Network Consultants Integration Services SQL Server 2016

  • Microsoft Solaris with Windows Consultant Services
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    If your company computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for easy administration, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk outsourcing.

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  • Microsoft Azure enterprise hybrid cloud solutions Consultant Consultancy Microsoft Azure hybrid cloud solutions

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    Microsoft Windows 11 Evaluation IT Services

    Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning, and Call Center support services.

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  • Microsoft Exchange Server 2010 Upgrade Services
    Exchange Server 2010 Upgrade Technology Professional

    Progent offers comprehensive help for each phase of your Exchange 2010 upgrade including end-to-end project management services, site prep, project planning, specification of new software and equipment required, recommended vendor sourcing, system testing at client site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous servers, and training for client's IT staff and users.

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    Progent Contact

    For small businesses considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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    Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

  • Open Positions Microsoft MCDBA Consultant Walnut Creek Microsoft MCP Consulting Subcontractor Job Walnut Creek

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    Home Based Network Engineers Telecommuter Job

    Progent believes that a carefully architected and executed information system can be a crucial factor for enabling any company's success, and we apply this credo in our own network environment. We have built a zero-downtime virtual office network that allows Progent's in-house consultants and certified contractors to deliver rapid and efficient support, collaborate closely on complex projects, and gain from professional and personal growth from being a member of a dynamic company culture of self motivation and freedom.

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    Urgent Jabber and Android Online Consulting

    Progent's Jabber consultants offer remote or on-premises support to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for all the products, technologies and services that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.

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  • Progent Management Solution Providers Progent Management Team IT Consulting
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    Support and Integration XenApp and Citrix Access Gateway

    Progent's Citrix-certified experts can assist your business to design, deploy, manage, and troubleshoot a virtual application delivery system built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist you to manage and support a remote datacenter that features high availability, enhanced protection, and rapid disaster recovery.

  • Remote Remote Support Jobs Home Based Microsoft Certified Home Based Microsoft Consulting Openings
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  • Network Monitoring On-site Support
    MOM 2007 Engineer

    Even if your business has a minimal network support group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once required a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest network management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk service to keep your mission-critical business applications and servers operating.

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  • Solaris with Windows Consultant
    24 Hour Solaris with Windows Engineer

    If your company runs a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can help your whole enterprise in a broad array of security topics such as security administration practices, security architecture and models, access management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISA and CISSP stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are required to possess. These certification provide IT management the confidence that those who have earned their CISM or ISSAP certification have demonstrated the experience and theory to offer world-class security management and engineering services.

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  • GIAC Certified Intrusion Analyst (GCIA) System Support
    CCSI Information Technology Outsourcing Firms

    Progent offers customers access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer service consultants have accredited testing plus extensive real-world field experience so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the CCIE brings priority for substantially better vendor help than is offered to non-certified service providers, enabling Progent to deliver customers a better level of IT service. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise customers to show compliance with regulatory demands by using the assistance of recognized industry professionals.

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  • QTS Data Center Sacramento Consultancy
    Professional QTS Data Center Sacramento

    The QTS (formerly Herakles) Internet Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if you are considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of affordable consulting services including colocation migration, equipment deployment and updates, network optimization, project management services, virtualization expertise, remote monitoring, centralized network administration, application development, business continuity solutions, security assessment, and the support of the Progent Test Lab.

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  • Small Office Server Support Microsoft Desktop Microsoft Mac and Linux Desktop Engineers

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    Microsoft Network System Support Consultant

    Progents IT outsourcing packages provide affordable computer consulting for small businesses. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing network support budgets to increase in a more moderate and manageable manner than is feasible by building up a large, all-purpose in-house IT organization. Progents Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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  • Top Rated Technology Professional Microsoft Access reports Microsoft Access development Consult
  • UNIX Migration Consulting Migration UNIX

  • Online Help IT Services for Network Service Providers
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    Progent's Support Program for IT Service Organizations lets you use Progent's consulting experts while retaining your own brand as a transparent arm of your IT consulting staff.

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  • Offsite Automated Backup Services Consultant Services
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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information.

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  • Ekahau Analyzer Wi-Fi Network Troubleshooting Consultant
    Ekahau Wi-Fi RF Coverage Maps Remote Support

    Progent's Ekahau-certified Wi-Fi network design consultants can assist you to plan, implement, optimize, manage and debug a Wi-Fi network adapted to your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.

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    Progent can assist small and mid-size businesses to configure and troubleshoot teleconferencing solutions to enable their at-home workers to communicate efficiently with teammates and customers.

  • 24-Hour Expert Networking Elgin-South Elgin
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  • Windows and UNIX Consult Windows and UNIX Consultancy
  • Wireless LAN Site Survey Engineer Wireless LAN Site Survey Configuration
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  • Wi-Fi Site Survey Support and Help
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    Progent's Wi-Fi site survey services assist you to design, deploy and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite site survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.

  • virtual application delivery Technology Professional Citrix VM desktops Configuration
  • wireless VoIP phone and Aironet APs Remote Troubleshooting 24-Hour Consulting Services wireless IP phone configuration

  • Database Application Development Consulting
    24-7 Database Applications Consultant

    Progent's Microsoft-certified relational database consultants offer small and midsize businesses online support for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and configuration, database design and coding, management services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.

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