Low-cost Computer Tech Support from Microsoft and Cisco certified Professionals for Companies in Elk Grove, CA
By delivering professional support when you need it, making available specialized knowledge for critical applications, providing innovative services like virtual data center hosting, billing solely for services delivered, and charging no setup or retainer fees for standard services, Progent enables you to increase the business value of your It system and cut service expenses. Progent understands that information system security, reliability, and efficiency are as important to small companies as to major enterprises but that small companies don't have the economy of scale to invest aggressively in computer technology and in-house service groups. Progent's fundamental value proposition is that no IT consulting firm can equal Progent's capability to provide the IT support your company requires when you need it and at a cost you can afford.

For larger businesses, Progent offers co-sourcing and project management services to add to the skills of your internal IT service staff. This can cut costs and minimize technical risks for big projects such as application design and development, disaster recover/business continuity planning and testing, security audits, merging datacenters, or technology migrations.

Progent can in addition provide the services of certified experts to help your company to design and execute a sensible cloud strategy.

Main Products and Technologies Serviced by Progent for Office Networks in Elk Grove, California
Progent's team of certified support professionals provides assistance for all facets of information systems found in businesses of all sizes. Practice areas served by Progent in Elk Grove include:

Support Delivery Options Available for Elk Grove, California Businesses
Progent offers a selection of options for providing small and midsize businesses and local governments with cost-effective IT services for technical support, consulting, and network management. Progent's model for delivering computer support services is built on the Help Desk operational structure familiar to larger IT groups. Progent's Help Desk Call Center Service Model promotes rapid support, comprehensive service documentation, consistent follow-through, and strict expense control across an array of IT service delivery options that include remote repairs, in-person help, and high-end consulting.

  • Online Support
    Progent's Technical Response Center provides emergency and routine remote service for Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified service experts can assist customers to troubleshoot and repair hardware and software problems without the cost or time loss of in-person service calls. The background of Progent's IT engineers makes it possible to resolve the majority of network issues rapidly. For the most challenging problems, Progent's depth of knowledge makes it possible to escalate trouble tickets to advanced specialists. Progent offers a streamlined, web-based registration procedure for new clients to address emergency network problems and Progent bills per minute with zero startup fees or minimums, so you pay only for the support you receive. Experts you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn additional information concerning Progent's online network troubleshooting services.

  • Onsite Support
    Progent provides onsite computer assistance for signed-up clients in major metropolitan areas in the United States. Progent's onsite support technicians can work in conjunction with Progent's online service engineers to give small and midsize businesses the best of both worlds: onsite service professionals when you need them as well as the remote expertise of Progent's seasoned staff of network consultants, security professionals, and business software developers. The response time for in-person service calls is typically under 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for on-premises service. Learn more concerning how to sign up for Progent's in-person computer service.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of remote desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems. For details, refer to Online Help Desk Services for Small Businesses.

  • Co-managed Help Desk Services
    Progent's shared Help Desk services allow your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on the top professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics. For details, see Progent's Help Desk sharing services.

  • IT Consulting Expertise
    Progent provides small companies budget-friendly availability of world-class consultants who can provide help with vital products and technologies such as Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, company-wide network protection consulting, non-stop network engineering, virtualization solutions, plus configuration, customization and support for business programs including accounting, operations, business analytics, CRM, and productivity packages. Progent can help with one-time projects including site moves and major system migrations, longer term initiatives such as upgrading an older MRP platform to a current MS Dynamics 365 package, relational database application development and DBA support, and web design, continuing support such as Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and network administration, or emergency services like data restoration and malware removal.

  • Infrastructure Expertise for an At-Home Workforce
    Progent can help small and mid-size businesses to design, configure and debug the infrastructure for remote workers. Aspects of infrastructure where Progent's consultants offer assistance include safe and efficient VPN connections, VDI desktop software, router integration, Wi-Fi LAN design and deployment, and reliable Internet connections. For details about Progent's infrastructure consulting expertise for an at-home workforce, visit infrastructure support services for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize organization's production servers in a setting that not only provides the top degree of fault-tolerance and extensibility but that is also convenient for clients to transfer to a different service firm or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting service is built around proven virtual server techniques that allow businesses with mixed environments to benefit significantly on the expense of capital equipment, infrastructure support, and network administration while getting enterprise-class reliability and an unparalleled level of vendor alternatives. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting encompasses all server-based software in a single centrally managed package, can support the multi- OS and non- standardized networks common with small companies, and keeps control of the licenses in the customer's hands so that migrating to a new virtualized host is quick, reliable, and affordable. This avoids becoming a prisoner of a specific hosting service while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Services
    Progent can provide expert remote support services to help companies of any size integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine physical resources along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital data, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that require critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading information security companies to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent�s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your Progent consultant so that any looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you�re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and productivity programs important to most small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also offers expertise for an ever more complex collection of network products including PIX and ASA firewalls, routers and switches, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security professionals, CISA-qualified security audit consultants and GIAC-certified information assurance professionals can provide a business-wide view of network security and can help with advanced security projects like SIEM solutions to help companies comply with business standards and statutory mandates for IT information security and incident reporting.

The scope and depth of Progent's engineering team offer a powerful array of advantages to companies trying to increase the business value of their IT network within a reasonable budget. These benefits include:

  • Best Industry Practices
    Progents staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on industry experience, at the forefront of IT service, performing a wide range of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent instills in its support staff. This means that you get not only world-class technical skills, but also a consultant with proven methods for solving actual IT problems efficiently. Learn additional information about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to charge for remote support and in-person visits by the minute. Consequently, you are billed only for received services. Progent does not impose a higher rate for off-hours or urgent support, and Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no sign-up charge and requires no monthly commitment for services provided during normal business hours. Many service firms impose large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity avoids king-size invoices for quick fixes. Another benefit of granular pricing is that customers will be less tempted to permit simple problems to stay unaddressed until they become big ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of IT Support
    Progent has developed a comprehensive support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local service organizations who provide minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports given by each consultant to each client. The discipline of documenting and archiving service activity allows more effective service and avoids a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom. Learn more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Small companies who work with freelance service providers or who employ internal support staffs gain when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, protected, and productive. Learn more concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Elk Grove, California company needs to get in touch with Progent to ask about IT outsourcing, consulting, or technical support services, phone 800-993-9400 or refer to Contact Progent.

Immediate Online Network Support
For immediate online technical support, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

  • 24/7/365 Onsite Technical Support MSP360 Managed Backup MSP360 Backup IT Consulting
  • 24x7 Windows Server 2012 R2 Hyper-V 3.0 Engineer Engineer Windows Server 2012 R2 Hyper-V 3.0
  • Access to External Support Databases Networking Firms Microsoft Consulting Best Practices Information Technology Outsourcing Company
  • Amazon MWS integration Engineer Amazon Marketplace Web Service integration Reports
  • Amazon Marketplace Web Service programming Integration Companies Cisco Certified Experts Expert Development Amazon MWS
  • Apple Motion Training Macintosh Applications Instruction
  • Award Winning Windows 8.1 Specialist Microsoft Windows 8.1 Upgrade Computer Network Support Companies
  • Azure AD SSO Technology Consulting Azure Active Directory MFA Remote Technical Support
  • Barracuda Backup Cloud Management Integration Support Remote Consulting Barracuda Backup Disaster Recovery
  • Best Office Word and SharePoint Professional Word Markup Consulting Services

  • Wireless IT Consultant
    wireless IP phones and CUCM Network Engineer

    Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Biggest At Home Workforce Collaboration Software Engineer At Home Employees Collaboration Software IT Consultant

  • Support and Help Wireless
    Smartphone Outsourcing

    Progents consultants offer expertise in multiple disciplines relevant to mobile networking including network infrastructure, wireless data synchronization, wireless security, mobile e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified consultants can save your organization time and expense by using their wireless experience to help you choose and integrate mobile access solutions that make sense for your business. Progent can also tune your IT architecture so that wireless appliances work more reliably.

  • BlackBerry Exchange Onsite Technical Support BlackBerry Wireless Configuration
  • CRM Help and Support MSCRM Support
  • Catalyst 1000 Switch Online Support Catalyst 1000 Switch Setup and Support

  • 24/7 UNIX Migration Consultants
    Solaris-Windows Upgrade

    Progent can assist you to plan and implement a smooth transition from a Solaris-based IT system to a network based on MS Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can help you guard your information and minimize business disruption by designing an effective transition plan that preserves your existing assets in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing infrastructure, migration strategy and validation, Exchange migration support, information and application software transition, and server and media migration and consolidation.

  • Catalyst 8500 Specialist ISR G2 Routers Remote Support
  • Elk Grove, Sacramento County Microsoft and Apple Small Office IT Consultants
  • Cisco ASA 5500 Firewalls Remote Support Services ASA 5500 Online Technical Support
  • Cisco ASA Firepower Computer Engineer ASA Firewalls with Firepower Outsourcing
  • Cisco ASDM Firewall Management Support Outsourcing Firepower Computer Consulting
  • Cisco Experts 9800-40 wireless controller Onsite Technical Support 9800-40 wireless controller Support and Integration
  • Cisco Firepower NGIPS Help and Support ASA 5500-X Firewall with Firepower Online Help
  • Cisco PIX Firewall Integration Cisco PIX Upgrade Integration Services
  • Cisco Remote Access Help Cisco Certified CCIE Computer System Consultant
  • Cisco Spam and Virus Blocker Integration Professionals Cisco NSS3000 Network Storage Systems
  • Cisco and Microsoft Certified Experts CRISC Certified Cybersecurity IT Consultants CRISC Certified Cybersecurity Network Consultants

  • Cisco VoIP Phones and IM Computer Engineer
    Computer Engineer Cisco VoIP Phones and IM

    Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

  • City Government Specialist Consultant Services School District Cisco
  • Computer Consultants Windows Server 2016 Fault Domains Urgent Windows Server 2016 Security and Compliance Technical Consultant
  • Consult Hybrid cloud integration Microsoft Certified Expert Microsoft Azure hybrid cloud solutions Consultant Services
  • Consult MongoLock ransomware protection and recovery ransomware preparedness evaluation Engineers

  • Citrix XenCenter Professionals
    Citrix XenCenter Specialists

    Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of XenServer and other Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current XenServer environment and show you how to enhance consolidation, performance, security and compliance, uptime, and disaster recovery.

  • Consultant Services BlackBerry BES Server Express BlackBerry BES Express Consultants

  • Offsite Employees Cloud Integration Consulting
    Telecommuter Cloud Integration On-site Technical Support

    Progent can help small and mid-size businesses to provision their home-based workers with transparent access to cloud applications and services.

  • Consultant Services Microsoft SQL Microsoft Expert SQL Contract Programming Firm
  • Consultant Services ransomware protection Hermes ransomware recovery Consult
  • Consultants Microsoft Dynamics GP Update Planning Akron, Summit County Dynamics GP System Migration Planning Consult
  • Consultants ProSight Private Cloud Services Specialists ProSight VM Hosting

  • 24/7 Duo Multi-factor Authentication On-site Technical Support
    Two-factor Authentication Technology Consulting

    Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.

  • Elk Grove Arden-Arcade Microsoft and Apple Information Technology Outsourcing
  • Consulting Services NetDocs ndOffice NetDocuments Search Consultancy
  • Consulting Services SCCM 2012 Asset Management 24 Hour SCCM 2012 Troubleshooting Remote Technical Support
  • Development Group Microsoft Azure migration Professionals Microsoft Azure hybrid cloud solutions

  • Technical Support Services SCDPM 2016
    System Center 2016 and Windows 10 Integration Professional

    System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

  • Double-Take Backup and Restore Consultants Double-Take Replication Manager Online Consulting
  • Dynamics GP 2015 R2 Migration Consultant Services Microsoft Dynamics GP 2015 Technology Professional
  • Ekahau Predictive Wi-Fi Site Modeling Support On-site Support Ekahau Wi-Fi Network Management
  • Ekahau Wi-Fi 6 Wireless Site Survey Computer Consultants Integration Support Ekahau Wi-Fi Network Management
  • Emergency BlackBerry Enterprise Server Express Online Consulting BlackBerry Enterprise Server Express Remote Consulting
  • Emergency Catalyst Wi-Fi 6 AP Placement Network Engineer Online Consulting Catalyst 9115 Access Point

  • Immediate DopplePaymer ransomware recovery Consultants
    ransomware removal and file recovery Consulting

    Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Urgent Network Computer Consulting Company Sacramento County California
  • Emergency Cloud Backup Security and Compliance Network Consultants Specialists Offsite Automated Backup Services
  • Exchange 2010 Configuration 24x7 Microsoft Experts Exchange Server 2010 Information Technology Consulting

  • 802.11x Wi-Fi Site Survey Onsite Technical Support
    WLAN Site Survey Consultant Services

    Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that has the coverage, performance, density, data protection, and hand-off capability your company needs.

  • Exchange 2019 MCDB Cache IT Services Exchange 2019 Consultants
  • Exchange Server 2000 Integration Support Microsoft Exchange 2000 Upgrade Consultant
  • Exchange Server 2003 Upgrade Remote Support Services Specialists Exchange Server 2003
  • Exchange Server Upgrade Technology Professional Microsoft Certified Engineer Exchange Server 2010 Migration

  • Top Ranked microsoft scom 2016 Network Consultant
    Online Technical Support scom 2016 OMS integration

    System Center 2016 Operations Manager helps to promote consistent performance and maximum availability for key workloads by offering centralized, mixed-platform monitoring of physical and virtual resources deployed throughout local systems and cloud environments. Progent's consulting group offers world-class online and onsite expertise to assist organizations of any size to design, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from earlier versions or from other IT infrastructure monitoring products, or combine multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

  • Extended Helpdesk Costs Support and Setup Co-managed Help Desk Costs Online Support Services
  • Forefront Threat Management Gateway 2010 Cybersecurity Contractor 24 Hour Forefront Threat Management Gateway 2010 Protect
  • Hosting Online Support Data Center Colo Online Troubleshooting
  • IT Consultant Exchange Server 2003 Upgrade Upgrade Consultant Exchange 2003 Server
  • IT Services Senior Sales Manager Home Based Virtual Office Business Development Representative Home Based Virtual Office

  • Ekahau Analyzer Wi-Fi Network Troubleshooting Help and Support
    Computer Consultant Ekahau Analyzer Wi-Fi Network Troubleshooting

    Progent's Ekahau-certified Wi-Fi experts can assist you to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.

  • Windows Security Outsourcing Elk Grove, CA
  • IT Services Windows Server 2019 Windows Admin Center Windows Server 2019 LEDBAT On-site Support
  • Immediate Windows Server 2016 Workgroup clusters Help and Support Consulting Windows Server 2016 Workgroup clusters
  • Integration Services 802.11ax Planning Cisco wireless Technology Consulting Services
  • JAVA Contract Programming Firm XTML Development Company
  • Emergency Help Desk Technicians
  • Juniper NetScreen VPN Security Firms Security Audits Juniper Firewall/VPN
  • Juniper SA2500 SSL VPN Firewall Configure 24-7 Security Firm Juniper SA700 SSL VPN

  • Helpdesk for Remote Workers Remote Consulting
    Offsite Workers Online Troubleshooting

    Progent has 20 years of background helping small and mid-size companies to design, deploy, tune, manage, and debug IT networks that incorporate at-home workers.

  • Largest Amazon S3 integration Developer Firms Amazon EC2 AMI Integration
  • Linux Backup Consulting Services Apple Mac Backup Engineers

  • Microsoft Windows Server 2012 R2 IT Consulting
    After Hours MCSE Expert Certified Windows Server 2012R2 Multitenancy Online Support Services

    Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security plan, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.

  • Lync Server 2013 Front End Server Consultants Lync Server 2013 topology Consultants
  • MSP360 Server Backup Integration MSP360 Backup IT Consultants
  • Microsoft Certified Engineer Microsoft Azure integration Azure and SharePoint integration Consultant
  • Microsoft Certified Expert Support and Integration Call Desk Sharing Support Outsourcing Extended Support Desk
  • Microsoft Certified Expert Voice over IP Consultant Services IM Infrastructure Integration Support
  • Windows Security Repairing Sacramento County California
  • Microsoft Certified Partner Azure and iPhone integration Engineers 24-Hour Microsoft Azure Active Directory Developer Firm
  • IT Outsourcing Migration Support Elk Grove California
  • Microsoft Consultant Openings Sacramento - Carmichael Position Microsoft MCTS Consulting Sacramento - Carmichael
  • IT Management Networking
  • Microsoft Denali Consultant Services SQL Server 2012 AlwaysOn Computer Consultant

  • Exchange 2016 Upgrade Planning Online Help
    Microsoft Expert Exchange Server 2016 Upgrade Network Consulting

    Progent can assist you in all phases of your migration to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Microsoft Dynamics GP Consulting Services Learn Dynamics
  • Microsoft Exchange Server 2010 Evaluation Outsourcing Exchange 2010 Migration Remote Support Services
  • Technical Firms Windows Security Elk Grove, CA
  • Microsoft Expert SQL Server 2019 and Power BI Technology Consulting Microsoft Certified Partner SQL Server 2019 and VMWare On-site Support

  • SCOM 2012 Microsoft Azure Monitoring On-site Technical Support
    Top Data center Monitoring Online Consulting

    Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.

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    Progent can provide online and onsite expertise to help you with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to designing and deploying an advanced BI environment. Progent's BI consultants can help your company to maintain your current BI system, help you to upgrade reports from a discontinued reporting product to a current solution, and deliver as-needed remote mentoring to meet your individual needs. Progents business reporting professionals offer expertise in all popular business intelligence reporting and visualization tools such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

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  • 24/7 Specialists Flexential Tampa Data Center
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    Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness experts. Progent can also assist your business to plan and carry out a move to the Flexential data center by providing services such as designing solution architecture, recommending hardware components, system configuration and testing, debugging, setting up remote management, and training your IT staff.

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  • MOM Case Study
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    Before Progents Microsoft Operations Manager solution, network issues were approached reactively, once workers were impacted by them. With the benefit of proactive, automated warnings and trend analyses created by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class service continuity, security and performance.

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    Progent offers nationwide urgent phone support and consulting services for businesses that operate environments based on variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help provides maximum return for your IT dollar by protecting client productivity and shortening the hours charged for network analysis and repair. Sophisticated online access tools and skilled technicians and engineers allow Progent to handle most IT issues without squandering time and expense by going to your location. In most of cases your network issues can be dealt with over the phone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help with the toughest network problems.

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  • Online Technical Support Microsoft Configuration Manager 2012
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    Progent can help your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest degree of availability and scalability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management options are based upon mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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  • Dynamics GP Great Plains Software Configuration
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    Progents Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the capability you currently require, with the option to add clients and increase functionality when necessary. Progents Microsoft Dynamics GP support experts can help you deploy, configure and manage the current release of Dynamics GP or migrate efficiently from an earlier edition.

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  • Remote Technical Support Exchange and Apple Mac 24-7 Macintosh and Exchange Configuration
  • Remote Workers Infrastructure Specialist Remote Workers Infrastructure Remote Support Services
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  • SentinelOne Ransomware Ransomware Defense Specialists 24-Hour Support and Setup Signature-based Virus Protection

  • Service Reporting Online Technical Support
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    Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer scant documentation or details of tasks performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support reports transmitted by each consultant to every client. The practice of documenting and organizing support records results in more efficient support and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

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    Progent can help small and mid-size companies to configure and troubleshoot conferencing platforms to enable their telecommuters to collaborate efficiently with teammates and customers.

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    Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.

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  • Network Services Monitoring Outsourcing
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    Progents ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance bottlenecks.

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    Progent's Cisco-certified wireless technology consultants can assist you to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified SQL Server application developers and database administrators offer remote expertise to help businesses of any size to build, administer, and maintain applications powered by the Microsoft SQL Server platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any facet of the application life cycle in environments that range from small office databases to VLDB applications and data warehousing.

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    Progents expert software programmers, database designers, and project management consultants can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by offering relational database designers and programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with other data sources such as SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can help businesses to build, expand, repair, or port web-based applications to utilize the latest advances in web technology.

  • Windows 2012 Technical Consultant Award Winning Windows Server 2022 Network Consulting
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