Fast, Low-cost Remote Computer Network Technical Support for Elk Grove, California Small Companies
For over twenty years, Progent has specialized in providing world-class network support to clients with small-company budgets. Progent has developed a powerful support system that features a cost-effective, seamless virtual office network, custom online repair tools, a substantial team of consultants accredited in a broad range of technical disciplines, a Help Desk operational structure that maximizes responsiveness and ensures follow-through, a global group of remote service professionals, on-site support availability for the majority of most zip codes in the U.S., and a company ethos committed to resolving network problems in the least time and at the least cost to clients.

For mid-size and large companies, Progent offers co-sourcing and project management services to supplement the subject matter expertise of your in-house network support group. This can cut costs and help meet schedules for big IT initiatives such as application design and development, business continuity preparedness, network security audits, merging datacenters, or technology migrations.

Progent can in addition provide access to accredited experts to assist your company to plan and execute a sensible cloud strategy.

Core Technical Areas Supported by Progent for Office Networks in Elk Grove, California
Progent provides the support of qualified consultants for all facets of network technology found in small and midsize organizations. Products and technologies serviced by Progent's consultants include:

Service Delivery Alternatives for Elk Grove, California Companies
Progent has a variety of alternatives for providing small businesses and local governments with cost-effective IT services for technical support, consulting, hosting, and network management. Progent's paradigm for delivering IT support is built on the Help Desk structure common to big IT support organizations. Progent's Help Desk Call Center Service Model promotes fast support, comprehensive service records, consistent follow-up, and tight expense control across an array of IT support delivery modes that include online troubleshooting, onsite support, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and routine online assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the U.S. and globally. Progent's seasoned service professionals can help customers to analyze and fix hardware and software issues without the expense or time loss of in-person service visits. The background of Progent's network consultants allows them to resolve most IT problems quickly. For complex issues, Progent's breadth of expertise allows the support team to escalate support calls to world-class specialists. Progent provides a streamlined, web-based signup process for new clients to address urgent network problems and Progent bills per minute with no startup charges or minimums, so you pay only for the support you get. Specialists you can access online include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Learn additional details concerning Progent's remote computer support expertise.

  • On-site Support
    Progent offers onsite technical support for registered customers in major metropolitan areas in the United States. Progent's onsite service personnel can operate in conjunction with Progent's remote service experts to deliver small businesses the optimal solution: onsite support technicians when you require them as well as the remote help of Progent's seasoned staff of network engineers, security specialists, and business software developers. The response time for in-person service calls is typically under 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for on-premises service. Learn more concerning how and why to sign up for Progent's in-person network support services.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all aspects of online desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. for more information, see Help Desk Services.

  • Consulting Expertise
    Progent offers small businesses affordable availability of enterprise-class consultants who can deliver help with critical products and technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network architecture, network security engineering, non-stop it system engineering, server virtualization solutions, plus configuration, programming and training for small business applications such as accounting, operations, reporting, sales automation, and office productivity packages. Progent can help with short-term projects including site moves and massive software upgrades, longer term initiatives like business analytics software development and customization, relational database application development and DBA services, and web design, continuing services including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or emergency response like data restoration and virus removal.

  • Application Server Hosting
    Progent can host mission-critical business applications like Microsoft Exchange Server and SQL Server in order to provide small and midsize businesses with greater levels of dependability, protection, and recoverability than is possible with the class of in-house data center that is realistically affordable for the majority of small and midsize businesses. Because Progent utilizes the same data centers that host the gear of some of the planet's largest information technology companies, Progent can save you the cost of creating and managing the systems required for world-class environmental control, electrical backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also make sure that patches and service packs remain updated, protection and efficiency is continually monitored, and systems and data files are regularly archived and ready for complete and rapid recovery. Find out additional information about Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small or midsize company's production servers in an environment that not only provides the highest level of fault-tolerance and scalability but that is in addition simple for customers to migrate to a different service firm or to bring in-house if your business situation warrants it. Progent's Private Cloud hosting is based on tested virtual server techniques that permit small businesses with mixed networks to benefit significantly on the expense of capital equipment, system maintenance, and IT management while achieving world-class dependability and an unprecedented level of vendor options. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered service, can support the multi- OS and loosely standardized networks typical of small companies, and keeps ownership of the software licenses in the customer's hands so that migrating to a new virtual host is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent offers expert online support to help organizations of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that combine physical resources along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of background delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, apps and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and troubleshoot their networking hardware such as routers, firewalls, and access points plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, locating appliances that require critical software patches, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential issues can be resolved before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's ability either to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the baseline system software and office productivity programs used by the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also offers help for an increasingly sophisticated array of infrastructure products such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. In addition, Progent's CISSP-Certified security consultants, CISM-qualified security professionals, CISA-qualified security audit specialists and GIAC-certified information assurance experts offer a business-wide perspective on network security and can assist with complex security projects like SIEM solutions to help companies comply with business standards and government regulations for IT information security and reporting.

The scope and depth of Progent's engineering staff offer a unique array of advantages to customers wishing to increase the productivity of their IT system within an affordable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional experience, at the front lines of IT support, performing a broad range of technical projects for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support personnel. This guarantees that you get not just world-class technical help, but also a consultant with field-tested methods for fixing actual network problems efficiently. Learn more details about Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing model is to bill for phone support and on-premises visits by the minute. As a result, you owe just for received support. Progent does not impose a higher rate for off-hours or priority support, and Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no sign-up fee and asks no monthly commitment for services provided during regular business hours. Many support organizations impose substantial minimum fees or bill in increments of a quarter hour or more. Progent's small pricing granularity does away with major invoices for fast fixes. Another advantage of granular billing is that your company are less tempted to permit minor issues to stay unaddressed until they grow into major ones. Read more concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Support
    Progent has developed a comprehensive support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports given by each consultant to every client. The practice of documenting and archiving support activity allows more efficient support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information. Learn more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their scope, Progent can concentrate on delivering high-value services where Progent faces little competition. Small businesses who utilize independent service providers or who employ in-house support personnel gain when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient. Find out more details about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Elk Grove, California company wants to get in touch with Progent to ask about IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Fast Remote Network Assistance
For immediate remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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    Progent's Linux consulting services provide small businesses and developers help with administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience provides you with a convenient single source to show you how to build and manage a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    For mid-size businesses who need IT support, Progent offers a variety of options including local service, on-line assistance, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staffing, site relocation services, application programming, and expert consulting. For medium-size companies in California or other areas covered by Progent's field engineers, Progent offers professional in-person support for solving network issues quickly and economically.

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    For companies with a combination of Apple Mac and Windows desktops, there exist two popular alternatives for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Windows-powered computer to run Microsoft Windows software and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on a Mac computer so that you are able to use Microsoft Windows software directly. Progent's Mac technology support experts can help your organization to manage these products for running Windows programs on your Apple Macs and can in addition assist your organization to evaluate and configure third-party products for Microsoft Windows PC emulation.

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    SQL Server 2017 and Hyper-V Remote Technical Support

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget.

  • CCDP Certified Online Help Cisco VPN VPN Setup and Support
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  • CISSP Certified Cybersecurity Specialist 24 Hour CISSP-ISSAP Cybersecurity Professionals

  • Windows 2000 Computer Consultants
    Microsoft Windows 2000 On-site Support

    Progent's Microsoft-certified Windows 2000 Server experts can provide computer help and information technology consulting services for the complete line of .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting services include system planning, installation, documentation, on-site and off-site technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

  • CRISC Certified Network Risk and Information Systems Control Architect Professional Consultancy CRISC Certified Risk and Information Systems Control Auditor
  • Check Point NGFW Firewalls Security Consultant Check Point 15000 Firewalls Protection

  • Microsoft SQL Server 2012 Online Help
    SQL Server 2012 AlwaysOn Remote Technical Support

    Progent offers the expertise of certified engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

  • Cisco 520 Router Consultancy Cisco CCIE Professionals

  • ransomware cleanup and recovery Services
    ransomware cryptoworm recovery Consulting

    Progent's experienced ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.

  • Cisco CCIE Online Server Troubleshoot Expert Information Technology Outsourcing Firms Online Cisco Certified CCIE
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  • 24/7 Microsoft Azure hybrid cloud solutions Consulting
    Enterprise hybrid cloud integration Consultants

    Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that utilize physical IT assets along with public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience providing high-level consulting services online, and Progent can help you complete your cloud integration projects quickly and within your budget.

  • Consultant Network Load Balancing Emergency High-Availability Load Balancing Computer Consultants
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  • Engineers VMware vRealize Orchestrator vRO
    VMware Private Cloud Engineer

    Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

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  • Failover Clustered Servers Integration
    24 Hour Fault-tolerant Failover Clustered Servers Network Consultants

    The server cluster feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and administration of server clusters that offer greater levels of system dependability, security, efficiency, and versatility. New or improved features include cluster Validation, revamped configuration and installation, improved cluster management, new cluster infrastructure for maximum availability, hardened security and quorum models, elimination of failure points, more disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and implement a deployment, educate your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a workplace recovery plan.

  • Manage Remote Help Desk Elk Grove California
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    MSCRM Troubleshooting

    Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client relationships. Integrated Sales and Customer Service components allow employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer support data.

  • Hybrid Office 365 and Exchange Consultant Office 365 Deployment Readiness Support Services
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    Progent has two decades of background assisting small and mid-size organizations to design, implement, tune, administer, and troubleshoot information networks that support telecommuters.

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    24-Hour Windows, UNIX, Solaris Technical Support Services

    If your office network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for simple management, seamless information exchange, high availability, superior performance, and strong protection. Progent's UNIX and Microsoft Windows integration assistance services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center support.

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    Progent has put together two low-cost service bundles intended to allow small businesses to get a professional network security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from beyond your firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from an authorized computer within your firewall to determine the risk to inside attacks. The two security inventory packages are set up and executed from a protected remote location.

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  • Microsoft Dynamics SL Technology Consulting Support and Setup Microsoft Dynamics AX

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    Apple Mac with Windows integration Technology Consulting Services

    Progent's support specialists in Apple OS X and Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and workgroup functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Microsoft products. Progent's background in Microsoft and Macintosh consulting makes it possible to provide world class assistance to companies that rely on these platforms to maintain their competitive advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows environment.

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  • Microsoft Expert Windows Server 2008 R2 Technical Consultant
    Windows Server 2008 BranchCache Specialists

    Microsoft Windows Server 2008 R2 offers high levels of speed, security, availability, scalability, and flexibility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can provide affordable online engineering, troubleshooting, and education services to help you to design, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.

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    Independent CRM Contractor Telecommuting Job

    Progent's Experts Team provides support in key technologies including Macintosh integration and applications; Expertise for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program support; Chief Information Officer, management information analyst, and project logistics outsourcing; Custom program design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; Database management and performance help; Management information consulting; and Telecom systems support.

  • Microsoft Exchange Server 2010 Technical Support Services Support and Help Exchange Server 2010
  • Microsoft Hyper-V 3.0 Computer Engineer Virtual Server Administration Website Network Consultants
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  • Microsoft ISA Server Online Support Services Internet Security and Acceleration Server Integration Services

  • Specialist ProSight Ransomware Rollback
    Immediate ProSight Endpoint Protection Services Remote Troubleshooting

    ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats.

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    24-Hour NetBSD Network Consulting Firms

    Progent's UNIX family support services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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  • Cloud-managed Email Security Consultants
    Email Guard DLP Consulting Services

    Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

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  • Microsoft SQL Server 2000 Configuration SQL Server 2005 Online Support Services
  • Microsoft SQL Server 2012 Engineer SQL Server 2012 Reporting Services Computer Consulting
  • Microsoft Small Business Server Network Engineer MS Windows Small Business Server Support and Help

  • SMS Migration IT Consultants
    SMS Server 2003 Upgrade Remote Support Services

    Progentís certified consultants provide small and mid-size businesses world-class consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new name for the update management solution formerly known as SMS Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 such as comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, software tracking, and software license reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to Configuration Manager 2007.

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    Microsoft and Cisco Certified Expert Consultant Price Computer Outsourcing

    Progent's pricing policy is to charge for online service and on-premises help per minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent imposes no service activation fee and requires no monthly commitment for support services provided during regular business hours. Many support firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you will not be tempted to permit minor problems to fester.

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  • Microsoft Virtual Server Administration Professional Remote Support Services Microsoft Server Virtualization
  • Microsoft Windows 7 Upgrade Consultant Services Setup and Support Windows 7 Integration
  • Microsoft Windows Small Business Server 2008 Consultant 24/7 Windows Small Business Server Remote Support

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    802.11ac Wi-Fi Network IT Consultant

    Progent can show you how to plan, deploy, manage, and repair a viable Wireless network architecture, recommend sensible hardware and software, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you build a thorough wireless system security plan that is well integrated with the security plan for your overall business network.

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  • Non-stop Data Centers IT Consulting Consult High-Availability Data Centers
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  • Network Security Scan Consult
    Security Inventory Professionals

    Progent provides small businesses a pair of specially designed network security inventory packages that provide, at a set price, remotely administered inventory scans of your network security profile which are evaluated by professional information security engineers who interpret the results of the scan, deliver objective evaluations of your current security vulnerability, and make suggestions for enhancements. Progent offers two complementary security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-class evaluations of your network's exposure to attack.

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  • Consulting Services VMware vCloud Director vCD
    VMware NSX and SRM Disaster Recovery Engineer

    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly restore the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to plan, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.

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    Tech Support Exchange

    Progent's Microsoft-certified professionals have over 10 years of experience delivering messaging solutions for companies ranging from small offices to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email access. Progentís Microsoft Exchange consulting services can assist you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP desktops using Outlook and can help you configure Outlook Web App for all major browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard email filtering and encryption.

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    SharePoint Network Consultants

    Progentís Microsoft-certified experts offer companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, teams and data. Microsoft SharePoint Server provides a common location for your workers or customers to access, organize, share and interact with useful information, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

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  • Remote Technical Support Windows Server 2012 R2 Private Cloud Windows Server 2012R2 Live Migration Technical Support
  • SCCM Policy Settings Computer Consultant Support Services SCCM Planning

  • Specialist ProSight VM Hosting
    ProSight VM Hosting Engineers

    Progent's ProSight Virtual hosting services offer small businesses a range of benefits including lower capital costs, savings on operational expense, improved management focus, world-class protection, enhanced fault tolerance, and business continuity.

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  • SharePoint Server Professional Microsoft Office SharePoint Server 2007 Network Engineer
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  • Signature-matching Virus Protection Consultants ProSight Active Security Monitoring Engineer

  • ProSight Remote IT Management Consulting Services
    Managed IT Services Consulting Consultant

    Progent's ProSight portfolio of managed IT services are geared to offer organizations who maintain small in-house IT administration and support teams with low-cost access to world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, smart automation of common administrative processes, continual absorption of the latest information technology, graceful transition from older systems to modern solutions, close alignment of information technology with strategic goals, access to seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing network technology.

  • Small Company Integration Services Small Business Consultant
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  • Solaris to Windows Upgrade Consultants Migration Solaris to Windows
  • Solutions Provider Solaris Online 24x7 Cisco Certified UNIX Online Small Office Computer Consultant
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  • Symantec Security Protect Symantec Firewall Security Firms
  • System Center MOM Consultancy System Center Operations Manager Information Technology Consulting
  • Technical Support Services Exchange 2010 Computer Consultant Exchange 2010 Migration

  • Cisco ASA firewall VPN Onsite Technical Support
    Technology Consulting Services ASA and PIX

    Progentís Cisco-Premier technology experts provide experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible level of security, performance and availability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Technical Support Small Business WAP150 Emergency Onsite Technical Support Small Business WAP121
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  • Top Quality Networking Consultancy Microsoft Office 2003 Microsoft Network Design Consultant
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  • Technology Professional ProSight password management system
    ProSight certificate expiration management Engineer

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.

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  • Windows 2003 Cluster Server Engineer Fault Tolerant Inter-Office Connection Configuration

  • WannaCry ransomware recovery Consultants
    MongoLock ransomware recovery Consultancy

    Progent's proven ransomware recovery experts can help you to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.

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  • Windows 7 Upgrade Technology Professional Server Recovery Windows 7 Migration
  • Windows Server 2008 BranchCache Specialists Microsoft Windows Server 2008 R2 Services

  • ISA Server Network Consultant
    ISA 2004 Enterprise Edition Server Support Outsourcing

    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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  • Security Firm Juniper Junos Management
    24x7 Juniper Junos Network and Security Manager information Systems Audit

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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