Additional Topics of Interest

Server Virtualization Remote Troubleshooting
Online Technical Support Server Consolidation

By using virtual servers, businesses can run many virtual machines on one physical server. Virtual server technology allows companies to enjoy all the benefits of server isolation, while avoiding the expense that goes with buying extra server hardware. Virtual servers are the enabling technology for private clouds, which offer major advantages such as reducing the costs of capital equipment, facilities, and management while improving information security, network reliability, and recoverability. Other important server management technologies are server monitoring software, Windows Server Update Services, and remote system management hardware. Progent's certified server management consultants can assist you in all aspects of server consolidation and management to allow your business to cut expenses and conserve time.

Application Delivery Technology Professional
Citrix XenApp Datacenter Consultants

Progent's Citrix experts can help you to design, deploy, administer, and troubleshoot a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and maintain an off-site datacenter that features high availability, enhanced security, and fast recovery.

Fault Tolerant Server Clustering Remote Technical Support
Microsoft Experts High Availability Server Clustering Online Technical Support

Progent offers Microsoft Windows Cluster Server assistance to help your organization utilize non-stop clustered servers designed to provide 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By assisting you t plan high availability clustered server environments based on Windows Server Cluster 2003, Progent’s Certified Windows engineers make sure that your high availability server clusters are configured to maximize the strategic value of your computer system.

Small Business Server Premium Add-on Consultant
Small Business Server 2008 Integration Services

Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with real-world background and broad knowledge in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and servicing network environments powered by the Microsoft SBS line of servers and programs.

Shared Helpdesk Troubleshooting
Onsite Technical Support Shared Call Center

Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex problems.

Remote Employees Endpoint Security Online Technical Support
Computer Consultant Offsite Workers Security

Progent can assist small and mid-size organizations to configure endpoint device security defense solutions and deliver cleanup expertise to support a remote workforce.

Immediate Comcast Business Class Cable Internet Consult
ISP Service Plan Selection Services

Progent can provide the affordable services of remote Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent's engineers include assessment of your current bandwidth utilization, vendor and plan analysis and selection, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

Exchange 2007 Server Specialist
Exchange 2007 Online Troubleshooting

Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.

Microsoft Expert Skype for Business and SQL Server Professionals
Engineer Skype for Business Front End Server

Progent's Microsoft-certified consultants can provide online and onsite consulting services for companies of all sizes to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC. Progent's certified data security consultants can help you create and verify a security environment for your Skype for Business deployment that meets government and industry standards.

Fault Tolerant Network Technology Consulting
SQL Server Cluster Technical Consultant

Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth experience helping small businesses to reduce system downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant IT architecture, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business needs and budget. Progent’s disaster recovery specialists can help you to design, deploy, and manage resilient technologies including redundant Internet connectivity, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.