Progent's Cisco-certified SIP integration consultants can help you to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or on-premises expertise to help businesses to move efficiently to a productive communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with real-world expertise and broad knowledge in planning and implementing cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing IT solutions based on the Microsoft SBS suite of servers and applications.
Microsoft SQL Server 2008 offers indispensable, familiar tools to IT experts and information workers, reducing the difficulty of creating, deploying, managing, and using enterprise data and database programs in environments ranging from handheld devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in designing and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to help you to plan, implement, update, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to work with your specific workplace design, construction, and expected network traffic.
Progent's UNIX platform support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.
Progent's remote access and wireless synchronization specialists can help your business to design and deploy secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate seamlessly with your IT network, allowing your business to improve the productivity of your remote workforce.
In performing consulting tasks for enterprise clients, Progent uses a structured approach driven by specified milestones in order to meet budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert deployment. All facets are recorded to provide a detailed description of IT services delivered and to assist in downstream system maintenance.
Progent's Cisco Meraki wireless access point experts provide online and onsite support to help businesses of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and manage Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their location or computing device.
Progent’s Disaster Recovery/Business Continuity consultants have in-depth experience helping small and mid-size organizations to minimize system downtime by offering cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore systems, and transparent system maintenance. Progent’s business continuity experts can help your company to plan and validate a sensible business continuity strategy that matches your business needs and budget. Progent’s disaster recovery engineers can help you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to assist small and midsize companies to plan, configure, manage, and repair SQL Server 2008 systems in order to get the optimum competitive benefit from this state-of-the-art RDBM technology. Also, Progent offers consulting expertise for network architecture, company-wide security, and software programming to optimize the strategic advantage of your computer investment.
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and ongoing Call Center support services.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's servers in a solution that gives the maximum level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management team, develop a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a group of IT consultants based in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover preparedness consultants. Progent can also assist your business to plan and execute a migration to the Flexential data center by providing services such as planning system architecture, specifying hardware components, system setup and validation, troubleshooting, streamling remote management, and educating your IT support team.
Progent can provide expert online consulting to help organizations integrate their information networks with leading public cloud platforms including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize local IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud integration services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing high-level consulting services remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Exchange Server 2013 includes significant improvements to the capabilities of Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These enhancements affect key IT areas like manageability, high availability (HA), security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new technologies. For Progent clients who lack adequate in-house resources to assemble effective test environments, the lab cuts capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Progent provides technical support for medium size companies with 100 to 250 system clients. The mid-size company or office has typically been an underserved part of the market for IT support expertise. The cost structures and support access models of large outside support firms make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an IT system whose complexity and sophistication are often similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive network monitoring, significantly reduces the network support costs of an SMB while offering the small organization with big-company service from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is searching for levels of network support needed by a medium size office without paying big-company costs, call Progent.
Progent’s Technical Response Center provides nationwide extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone support and remote direct network access to troubleshoot and repair technical problems rapidly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to competent specialists as required. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security plan, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your company requires.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent provides live remote training for popular desktop applications and environments including Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Online instruction offers the advantages of conventional in-person instruction, such as immediate interaction between students and teachers, but avoids the costs of transportation and the challenge of trying to accommodate the schedules of multiple trainees. Offered to individuals or groups of all sizes, Progent's live online training allows the trainer to run the seminar from a remote office and the clients can be dispersed across an office or across the country. Live online education utilizes proven learning tools like virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specialized topics or extended in time and broader in scope.
For custom application development, Progent can provide programming consultants to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent can provide onsite education designed for individuals who wish to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac applications.
Progent's Citrix-certified consultants can assist your organization to assess the business benefits of the available editions of Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and support and simplifying administrative tasks.
Progent can help your business in all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Network monitoring commonly consists of tracking a network’s resource utilization to help identify data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these tools to tune and repair your network. Progent's Linux consulting services provide small businesses and developers help with administering and servicing UNIX and Linux systems that work with Microsoft-based products.
Progent is looking for a variety of on-staff employees such as motivated Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability environments, disaster recovery solutions, data protection, and server virtualization. We are also looking for workstation support technicians, remote troubleshooting professionals, and CISSP or CISA certified security consultants. Progent is also looking for veteran managers and administrators who can perform efficiently in our dynamic, virtual office environment. Progent contracts independent professionals who have in-depth knowledge and hands-on experience in crucial information technology topics outside Progent's primary technical focus. Progent's Experts Team hires independent consultants who can provide consulting and programming support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; have deep knowledge of popular operating systems such as Linux derivatives, Apple OS, or Sun, or can provide expert skills in areas such as telecommunications, web site development, Electronic Data Interchange, web commerce, or database management. Freelance contractors certified by Progent coordinate with our full-time professionals to deliver comprehensive solutions for small business networks.
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of online services to assist your organization to design, program, pilot test, install, administer, and troubleshoot business applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist you to move your existing Excel applications to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent offers on-demand help to organizations who need a quick solution to a stubborn issue related to Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical applications built on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the special requirements of individuals or teams.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced remote network support and has provided network solutions to clients in every state. Online support eliminates travel costs and solves issues faster than on-premises support.
Progent's consultants can help you with every aspect of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, system architecture, pre-production testing, implementation, automated management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Progent’s experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing common OS-specific security gaps.
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a standard Postini license, you can still have the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s expert email protection professionals can show you how to create an email security strategy that incorporates antispam and virus protection technologies and policies.
Consulting Services ProSight Email Data Leakage Prevention
Progent can provide cost-effective online support to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a cleaner and safer AD implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include easier network management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and less downtime.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline key business processes to get products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and database administration.
Progent’s computer outsourcing support offerings for small companies include designing Windows XP, .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing chronic integration issues, and producing a company-wide security strategy. Progent can show you how to maximize system reliability and performance with zero-downtime configuration, redundant network architecture, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with requirements assessment, product identification, BOM production, sourcing qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing service also features education for office productivity software such as Microsoft Office XP.
Microsoft Office Communications Server provides IM and presence as part of an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated business efficiencies, increased worker productivity, and better IP security with this easy-to-manage, highly available IM platform. Successful implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to realize all the advantages of Office Communications Server across your whole corporation.
Progent offers the assistance of a certified VMware VCDX expert to help your organization design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.
Progent provides customized online instruction for popular desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the advantages of traditional in-person instruction, including instant interaction between clients and trainers, but eliminates the expenses of transportation and the hassle of trying to synchronize the availability of many workers. Offered to individuals or groups of all sizes, Progent's live online training permits the instructor to run the class from an online facility and the students can be spread across an office or all over the country. Live online education deploys proven learning mechanisms such as broadcast white boards, real-time questions, and shared desktops. Classes can be brief and personalized to specific subjects or longer in time and wider in coverage.
Cisco's Catalyst wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller solutions.
Progent's experts offer Mac users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent can also assist your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business environments built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.
Progent’s Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and ERP platform built, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular design you are able to license only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP support experts can help you deploy, customize and administer the current version of Microsoft Dynamics GP or upgrade smoothly from an older edition.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner and safer Active Directory implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with information security regulations, more efficient utilization of network resources, faster troubleshooting, more dependable backup and restore, and less downtime.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, fault-tolerant system solution that addresses reliability issues covering a wide array of infrastructure technologies and processes.
Progent's Microsoft-certified Windows 11 consultants can provide an array of services for Windows 11 such as cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized provisioning, and Help Desk support services.
Progent's pricing policy is to charge for remote support and on-site visits per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a higher rate for after-hours or priority service, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for support services delivered during regular business hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick repairs so you will not be forced to allow minor problems to fester.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and repairing SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Progent’s non-stop interoffice connectivity and fault tolerant network connection engineers can help small companies achieve zero-downtime Interoffice connectivity through fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, manage and troubleshoot firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like switches and wireless access points, and IoT devices such as sensors and health monitors.
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings control, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and offers a common point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-powered server virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your line-of-business applications, assess your network infrastructure for optimal performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management staff to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual machines, design and test business continuity processes that maximize system uptime, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Progent’s IT outsourcing services offer affordable network consulting for mid-size organizations. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing IT service budgets to grow in a more moderate and controlled fashion than is feasible by amassing a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and highly available network foundation for your critical Windows-powered applications such as Windows Server 2008, Exchange Server, and SQL Server.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized control of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to unify identity management for both on-premises and cloud resources.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide top-tier expertise for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to design, test, and implement a cost-effective upgrade from a an outdated release of GP to the current release of Dynamics GP.
Email Anti-fraud Intelligence Technology Professional
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
If you are an information technology consultant with system support experience, teaming with Progent and helping our customers will expand your abilities via collaboration with our staff of mutually supportive, world-class consulting experts. Progent's commitment to offering network consulting and technical help to small companies will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the growth of exciting companies. Also, Progent's virtual office environment offers the most advanced technology for remote service and wireless connectivity to help you to deliver speedy solutions when you troubleshoot mission-critical problems.
Progent's Citrix experts can assist your organization to evaluate the strategic value of the available editions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of resources and support and simplifying management processes.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified Windows Server 2022 consultants can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent’s Microsoft-certified engineers can assist your organization to update your servers and/or desktops from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit computing, plan an affordable upgrade process that reduces operational interruptions, and provide economical, expert remote support to assist your organization to configure 64-bit operating systems and applications on your existing computers.
Progent’s IT outsourcing packages provide budget-friendly computer consulting for small organizations. Whether it involves designing system architecture, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT support expenses to grow in a more moderate and manageable manner than is feasible by building up a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system foundation for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and distribution companies to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that can range from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent offers cost-effective remote consulting to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent can provide as-needed support to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.