Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent offers several Remote Monitoring and Management options available as low-cost services designed to help you to detect and fix a an array of network issues before they can hurt productivity.
Progent's Cisco Jabber consultants offer online or onsite support to help businesses of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for all the technologies that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration solution.
Progent provides nationwide online technical support and consulting services for companies that operate Apple Mac networks or whose information systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's consultants offer macOS and Mac OS X clients a range of IT services such as desktop assistance, upgrading to the current edition of Mac OS X from legacy editions of Mac, plus help with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting provides maximum return for your IT dollar by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be remediated over the phone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security specialists to assist with the most difficult network problems.
Progent has been delivering SharePoint support since the initial product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.
Progent's UNIX platform consulting experts provide small businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with an easy one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's productive atmosphere will make you a better consulting professional by improving your information technology skills and boosting the satisfaction of your customers. Progent makes good on this promise by attracting the best consulting talent for you to operate with, offering an advanced system architecture, running proprietary software tools to deliver the maximum level of support, and by streamlining proven operational models for attracting and keeping customers.
Remote server management cards give IT administrators complete control over a server without the requirement for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a high-availability business network that includes remote server management cards and Progent can use these remote management cards to provide low-cost off-site technical support. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements favorably impact key areas such as ease of administration, availability, security, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange 2013.
Years of background delivering Microsoft expertise and Cisco network consulting has allowed Progent to build a unique capability for supporting branch offices that need network help with the responsiveness associated with with small organizations but which offers professional client interaction, complete documentation, and compliance with enterprise IT protocols. If your enterprise maintains a remote office situated anywhere in California or any region served by Progent's engineers, Progent can offer a broad range of onsite and on-line network consulting services and network architecture expertise.
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to assist organizations of all sizes to install, administer, and support networks that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help create testing labs to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 migration projects based on industry best practices.
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
For enterprises with branches in or any region covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network consultants can provide a variety of IT consulting services including project management, Sarbanes Oxley compliance, office relocations, corporate security, network design, on-site or phone-based emergency support, and technical support for data center hosting environments. A Progent IT architect can help you design a multi-site network that makes efficient use of collocation services and Internet data centers. Progentís Microsoft Certified engineers can help large corporations plan, integrate and maintain massive rollouts of updated versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progentís CCIE and CCNP experts can help you deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with years of experience in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to make sure strategic projects are completed on schedule and on budget.
If your business runs a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISA and CISSP-certified security specialists can assist your whole organization in a wide range of security topics such as security administration procedures, security design and models, connection control products and methodology, software development security, operations security, hardware security, communications, network and web security, and disaster recovery preparedness. CISA and CISM stipulate the basic skills and international standards of performance that network security managers are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and knowledge to deliver effective security support and consulting help.
Progent is one of the most experienced network support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange 2000 under common situations such as upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the heart of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) provide a location-independent IP-PBX by integrating closely with apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly remote and onsite support to help businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent can help with any aspect of Unified Communications Manager support and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Cisco's network security and offsite access products for small organizations offer a full range of manageable security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your company goals.
Progent's SonicWall firewall consultants can help you configure, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business operations.
Progent can provide affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored webinar training for Access application programming and database administration.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements favorably impact vital areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure engineers can help small companies create fault tolerant Interoffice connectivity via redundant networks with transparent failover. Progentís CCIE engineers can design and deploy ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice connectivity.
Progentís Help Desk Co-management service allows your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's Cisco-Premier network management engineers can assist you to run Cisco's network management utilities along with a selection of powerful third-party applications to create a complete network management strategy in order to keep your network operating reliably, fully utilize expensive resources, protect your data, recover rapidly from hardware failure or malicious attacks, and enable you to expand or repurpose network resources sensibly and affordably as your business evolves.
Progent's consultants offer remote and onsite consulting services for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco UC. Progent's certified network security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of designing, deploying, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to match your specific company needs. Progentís Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce consulting services for secure, corporate-wide information sharing as well as integration with CRM applications.
Progent's Citrix consultants can help you to assess the business value of the various editions of Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of equipment and support and simplifying management processes.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Progent can help your business in all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Juniper-authorized network engineer can assist you to design and implement Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate smoothly from discontinued products to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network operating system to enable you to simplify the administration and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage networks that incorporate a combination of Juniper's OS platforms.
Progent's SonicWall firewall consultants can help you deploy, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business operations.
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and build security into your business practices.
Progent's Microsoft-certified TMG 2010 and ISA Server 2006 consultants can assist you to plan, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your business requires.
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, allows safe end-user self service, and offers a single control mechanism for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Cisco's Meraki line of access and aggregation switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote consulting to help you to plan and deploy a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure compliance, create and test a disaster recovery strategy, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.