Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud. For computer networks built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, safe, fast and able to achieve your company's business goals.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is completed on time and within budget.
Progent's Linux support experts provide small and mid-size businesses and developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise provides you with an easy single source to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and information. SharePoint offers a common location for your workers or clients to access, manage, share and interact with relevant data, documents, and software and to interact with one another. SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join workers, clients, teams and projects with the knowledge they've developed in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Progent's Microsoft Certified engineers offer world-class consulting for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-site Exchange Server rollouts or upgrades and can supply local personnel to help large companies with installations of Exchange Server 2007 in the or any area served by Progent's consultants.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small support firms who offer minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation sent by each consultant to every client. The discipline of detailing and organizing support activity results in more effective service and avoids a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to manage iPhones and iPads and Google Android smartphones and tablets.
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email components to reduce hardware expense and management hassle. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and budget, carry out an efficient move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Progent's wireless IP phone configuration and troubleshooting experts offer remote and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant system architecture that addresses reliability issues covering a broad range of network technologies and processes.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in a solution that gives the maximum level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization architectures that allow small businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
E-Mail Guard is Progent's affordable anti-spam and virus defense solution that offers small businesses world-class protection against spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based anti-spam and antivirus services that ward off email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server platform, hardware type, or data center location.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier network support professionals. With Progent's economically priced network service packages, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
Progent's Microsoft-certified consultants can show you how to rationalize the business justification for implementing SharePoint 2007, advise you on the appropriate edition of SharePoint Portal Server for your circumstances, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end database, improve your network integrity, integrate your standard and customized application software to operate with SharePoint Portal Server 2007, develop a company-wide security strategy that incorporates portal technology, and deliver maintenance and Help Desk services.
Progent can provide a variety of economical online and on-premises consulting services to help you to configure, administer, and troubleshoot workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent can help your business to design and implement an efficient migration from a UNIX-based information system to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your information and reduce productivity disruption by designing an efficient transition plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, transition planning and validation, Microsoft Exchange migration support, data and application software porting, and server and storage system migration and economization.
SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to information workers, lessening the complexity of designing, integrating, administering, and using company data and database applications on platforms ranging from handheld devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in planning and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
ProSight Email Denial of Service Protection Consultants
For custom application development, Progent can provide programming consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, turning uncooked information into useful understanding of your company and customers.
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's certified Lync 2013 experts and network architects can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (with Lync Online) or mixed model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and end users. Progent offers expertise in critical pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent offers several essential kinds of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers easy access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's goal is to fix and not simply record problems.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, tuning wireless throughput by reducing the effect of RF congestion, improving wireless uptime with fast failover, and strengthening security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern wireless controller technology.
Progent provides small and medium size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and select the right products from a variety of suppliers to support your security objectives while sticking within your budget limits.
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, lessening the complexity of creating, integrating, managing, and accessing company data and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
If you want to update your corporate web site, build internal websites for purposes such as human resources or employee education, design a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's experts can also help you design and manage a secure, robust server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Our compensation structure is based on contribution, so just like working as an independent contractor, your income is entirely driven by your generated revenue. Some Progent support staff focus on quality of life and elect to consult at a more relaxed pace, using our flexible schedule to follow individual pursuits like mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Others take advantage of the chance to earn major dollars via hard work and long days. Progent fully encourages either end of the spectrum plus everything in between.
System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and better cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.
Cisco has developed an extensive array of routers that includes routers built to provide the security, bandwidth, and reliability required by organizations ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you support new users, start new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Progent's Microsoft Premier professionals can provide expert support for major deployments of Microsoft Exchange Server. Progent's consultants can help you plan multi-site Exchange Server rollouts or updates and can provide onsite personnel to assist large companies with deployments of Exchange Server in the or any region covered by Progent's consultants.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of any size to design, implement, manage, and repair a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving particularly challenging issues, or comprehensive project management support. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified consultants can provide advanced support in implementing, using and debugging all versions of Project Server and can deliver a wide range of cost-effective online consulting services based on industry best practices to assist businesses of any size to receive all the benefits of this leading platform. Services available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training.
Progent's Microsoft-certified consultants can assist you to automate desktop PC software update management by delivering support for management tools like System Center Configuration Manager 2007, Systems Management Server, and WSUS.