Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progentís Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional experience, at the forefront of IT service, performing a broad variety of technical tasks for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using technical knowledge to repair real-world IT problems rapidly.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent provides three basic types of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers convenient access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than merely record problems.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex issues.
Progentís data center IT services are designed for companies with equipment located at Internet Data Centers or data center colo hosting facilities and in need of timely on-premises service at the co-location facility plus off-site help from Microsoft and Cisco Premier experts. Progent provides a complete array of Internet Data Centers and IDC and collocation consulting services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server clustering configurations.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, software development, and technical support support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that IT security managers are required to master. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to provide efficient security management and consulting consulting.
Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud based, or hybrid environment to run Power BI.
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge high-end programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Progent's Jabber consultants offer remote or onsite support to help organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for all the technologies that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Cisco's wireless IP phones are hardened Wi-Fi devices designed for workers who are on the move within campus, warehouse, retail or other venues where management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous key pieces of your Wi-Fi infrastructure including APs, routers and switches, wireless LAN controllers, and network management software. Progent's certified experts offer online and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and intelligent mobile communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that incorporates standards, processes and technologies to keep your IT network safe.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM solutions and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications consultants offer remote and onsite support to help you to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from outdated switches to modern models.
Progent delivers the help of Microsoft and Cisco-Premier network consulting experts to show clients affordable ways to help companies maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's network consultants can assist you to improve your information system's e-mail infrastructure, security, reliability, throughput, and network administration.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to plan, implement, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts and information workers, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and analytical programs in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight family of managed services are geared to offer organizations who maintain small internal network administration and support staffs with low-cost help from enterprise-class management tools and technical experts. Advantages of the ProSight line of managed IT services include predictable IT management costs, smart automation of common management processes, continual adoption of the latest information technology, graceful migration from legacy technology to up-to-date solutions, improved alignment of computer technology with strategic goals, access to seasoned IT experts, and freeing up management to focus on business rather than ever-changing computer technology.
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with planning, installing, managing and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Remote 24x7 network monitoring, automated alerts, and actionable reports are vital to preserving the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help you to detect and fix a an array of IT network problems before they get big enough to hurt your business.
Progent offers customers the services of engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their computer support consultants have formal testing as well as extensive real-world backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for significantly better vendor support than is available to non-certified consultants, allowing Progent to deliver customers a better class of computer service. In other cases, recognized credentials such as CISA or ISSAP for network security can help enterprise clients to show compliance with regulatory requirements by using the services of recognized industry professionals.
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of performance that IT security professionals are required to learn. It gives business management the assurance that consultants who have qualified for their CISM certification have the experience and knowledge to provide efficient security administration and consulting consulting.
Progent provides the help of Microsoft and Cisco-Premier IT support experts to offer clients economical alternatives to help businesses optimize the value of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's expert consultants can show you how to improve your information system's e-mail infrastructure, security, reliability, throughput, and IT administration.
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can streamline network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in setting up test installations to reduce the obstacles associated with migrating to Windows Server 2003 by identifying possible hardware and software compatibility issues.
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or onsite integration and troubleshooting services to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, construction, and expected network traffic.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including secure multitenancy, agile infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and improve productivity.
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, tuning Wi-Fi throughput by limiting the impact of RF congestion, improving wireless uptime with rapid failover, and strengthening security by detecting cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
If you are producing UNIX-based software in an environment that includes Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of high-value know-how without the constant distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site support when your business needs it, Progent offers an affordable solution for maintaining an IT system that features excellent reliability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-premises service and repair, 24x7 monitoring services, and Help Desk services.
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progentís Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progentís Technical Response Center provides national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and remote secure network connection to isolate and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest problems to qualified experts as required. For urgent issues, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Progentís IT outsourcing services offer budget-friendly computer support for small businesses. Whether it includes designing network infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can contain costs and eliminate uncertainties, permitting IT support budgets to grow in a more linear and controlled manner than is possible by building up a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your critical business software powered by Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, turning uncooked data into useful understanding of your company and customers.
Progent offers cost-effective remote and onsite consulting to help businesses of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Even if your company has a small network support staff and a modest IT budget, your information network can still have the same high reliability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network consultants, the latest system management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware operating.
Progent offers cost-effective remote support to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can offer a broad perspective to assist you select and maintain network solutions to meet your current needs and that can serve as a firm foundation for your growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to companies who want to optimize the benefits from their network expenditures but who are unable or unwilling to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all leading OS platforms and networking technologies plus a broad selection and business applications, Progent is in a unique position to offer unbiased advice as well as advanced technical support for creating information systems that match the particular needs of your organization.
Consultant ProSight Email Denial of Service Protection