Additional Topics of Interest

Open Positions Independent Cisco Consultant
24 Hour Independent Macintosh Contractor Job Openings

Our Experts Team provides support in key fields that include Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized program support; Chief Information Officer, management information analyst, and project logistics services; Special program design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and integration; SQL management and performance consulting; Business information expertise; and Telecom architecture consulting.

Microsoft Experts Exchange 2003 Integration
Exchange Server Remote Consulting

Progent's Microsoft-certified consultants have 20 years of background planning, installing, and supporting messaging solutions for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy connectivity for off-site and mobile users, time-saving administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 2K Server. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or Exchange 2013.

WatchGuard SSL VPN Consultant
Top WatchGuard Fireware Firewall Configure

Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.

Microsoft Certified Partner Remote Consulting Windows Server 2008 Failover Clustering
Microsoft Experts Windows 2008 Cluster Online Help

The cluster technology built into the high-end versions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of server clusters that provide greater levels of network availability, security, efficiency, and flexibility. New or improved features include automated cluster verification, revamped setup and deployment, unified cluster management, redesigned cluster architecture for maximum uptime, better protection and quorum structure, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, design and implement an installation, train your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a business continuity procedure.

Barracuda Networks F380B Series Firewalls Cybersecurity Firms
Urgent Barracuda Networks SD-WAN Security Consulting

Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and Zero-Trust protection with centralized management throughout your whole enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent has the depth of skill to be your single resource for network help, maintenance, education, and security expertise.

Engineer Dynamics GP Update Summit County Ohio, USA
Akron Canton Dynamics GP System Update Specialists

Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, customization, training, and troubleshooting since the platform's original release. Progent offers in-depth support for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, pilot, and carry out an efficient migration from a an outdated release to the current version of Dynamics GP.

SharePoint 2003 Support and Setup
Office SharePoint Server 2003 Support and Setup

Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint provides a central location for your employees or clients to access, manage, share and manipulate useful information, files, and software and to interact with other people. SharePoint enables faster and better decisions, more efficient access across teams and more economical business processes. Windows SharePoint Services join workers, clients, teams and projects with the information they've created in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

Tracking Service Costs On-site Technical Support
Microsoft and Cisco Authorized Expert Service Database Remote Support

Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation transmitted by each staff member to every customer. The practice of documenting and organizing support records results in more effective support and eliminates a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.

Call Desk Management Services Integration Services
Service Desk Support Technology Consulting

Progent offers three basic kinds of Help Desk support including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your clients easy access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Call Center a respected image as a key contributor to company performance. Progent's goal is to resolve rather than merely record problems.

Emergency Specialists Microsoft Exchange 2007
Emergency Microsoft Exchange 2007 Consultant Services

Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.

Offsite Workers Infrastructure Setup and Support
Specialists Remote Workforce Infrastructure

Progent can help small and mid-size companies to design, deploy and troubleshoot the network infrastructure required for offsite workers.

Immersive Telepresence Onsite Technical Support
Tandberg T3 Telepresence Engineer

Progent offers the support of a veteran specialist with years of experience configuring, managing, and upgrading video conferencing systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house IT support team, your Internet Service Provider, and your telepresence technology vendor to assist your organization maximize the business value of your telepresence solution.

Remote Technical Support Network Support Help Desk Services
Remote Troubleshooting Call Desk Outsourcing Services

Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.