Additional Topics of Interest

Automatic Network Infrastructure Mapping Support and Setup
Network Services Monitoring Professional

ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and debug their networking hardware like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or resolving performance bottlenecks.

Outsourcing Offsite Workers Endpoint Security
Troubleshooting At Home Workers Cybersecurity

Progent can help small and medium-size companies to implement endpoint device security protection solutions and deliver mitigation expertise for telecommuters.

Colocation Remote Troubleshooting
Co-Location Troubleshooting

Progent's colocation center IT services are intended for companies with equipment housed at IDCs or data center colo hosting sites and in need of timely in-person help at the colocation site as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a full range of IDC and data center and co-location support services such as network topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications networking, design and installation of fault tolerant systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.

SQL Server Capacity Planning Expert Development
MS SQL Security Services

Microsoft SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, reducing the complexity of designing, deploying, managing, and accessing company information and database applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

Citrix Virtualization Professionals
Citrix Xen Hypervisor Consultancy

Progent's Citrix-accredited consultants can assist you to understand the strategic benefits of XenServer and additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer solution. Progent can in addition analyze your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.

24-Hour Integration Services ASA 5500-X Firewall
ASA 5500-X Firewall Remote Technical Support

The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

24-Hour SCSM 2016 Network Consultant
System Center 2016 Operations Manager Support Outsourcing

Progent has over 20 years of background configuring, and supporting the core platforms that make up System Center and can help your organization to design, deploy, support, and repair your Microsoft System Center ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can help your organization to upgrade to the current edition of Microsoft System Center from an earlier one or from a third-party IT management platform to deliver the benefits of best-in-class deployment, management automation, security and compliance, plus datacenter and application performance monitoring.

After Hours Windows 8.1 Upgrade Engineers
Windows 8.1 Security Online Consulting

Microsoft Windows 8.1 is engineered to power devices from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, including its touchscreen support and iconic tile user interface, offer a broad range of advantages for companies who understand how to put them to work. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the product's various new and enhanced technologies.

24-Hour CRISC Certified Risk and Information Systems Control Auditor Engineer
Consultancy CRISC Certified Network Risk and Information Systems Control Architect

Progent offers the services of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management solution based on best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.

Top ransomware removal and file restore Professional
Hermes ransomware recovery Consult

Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.

SQL Server 2012 Security Network Consultant
Largest SQL Server 2012 AlwaysOn Availability Groups Online Support

Progent offers the expertise of certified engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and data security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database platforms, and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

Network Infrastructure Monitoring Engineer
Small Business Managed IT services Specialists

Progent's ProSight family of managed services are geared to provide businesses who have minimal in-house IT support staffs with affordable access to world-class management tools and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed network management costs, automation of routine administrative tasks, continual adoption of the latest technology, graceful migration from legacy systems to modern solutions, improved fit between information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.

Troubleshooting 8800 Series IP Phone
IP-PBX Configuration

Progent's Cisco IP phone and video IP phone experts can help you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.