Additional Topics of Interest

Smartphone Support and Help
WiFi Security Help and Support

Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

Cisco Aironet Integration Services
Small Business WiFi Help and Support

Progentís Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to configure, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

Windows Server 2019 integration Technology Consulting
Urgent Support Windows Server 2019 Disaster Recovery

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

Best Practices Computer Consulting Companies
Company-wide Standards for Best Practices Integration Specialist

Progentís staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional experience, at the forefront of IT service, performing a broad variety of technical tasks for an extensive array of clients. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This guarantees that you get not just expert technical help, but also a support engineer with field-tested methods for using technical knowledge to repair real-world IT problems rapidly.

MongoLock ransomware protection and recovery Engineer
NotPetya ransomware protection and recovery Engineers

Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.

Shared Help Desk Ticketing Remote Support
Online Technical Support Shared Help Desk

Progent provides three basic types of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers convenient access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than merely record problems.

Support Desk Sharing Integration
Cisco Certified Virtual Service Desk Network Consultant

Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex issues.

Co-Location Technical Consultant
Internet Data Center Professional

Progentís data center IT services are designed for companies with equipment located at Internet Data Centers or data center colo hosting facilities and in need of timely on-premises service at the co-location facility plus off-site help from Microsoft and Cisco Premier experts. Progent provides a complete array of Internet Data Centers and IDC and collocation consulting services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and installation of fault tolerant configurations, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and planning high-availability server clustering configurations.

Email Outbound Content Filtering Consulting
Email Block Lists Consultant

Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

SharePoint 2016 Management Specialist
Consultants SharePoint 2016 SQL Server Reporting Services

Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, software development, and technical support support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.

CISM Certified Cybersecurity Management Specialists
CISM Certified Security Management Services

Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that IT security managers are required to master. CISM provides business management the assurance that those who have qualified for their CISM certification possess the experience and knowledge to provide efficient security management and consulting consulting.

Development Group Power BI and Oracle
Designer Power BI Premium

Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can show you how to build and administer an onsite, cloud based, or hybrid environment to run Power BI.

24x7 Teleworker Collaboration Remote Technical Support
Largest At Home Employees Collaboration Software Help and Support

Progent can help small and mid-size businesses to implement collaborative software to permit their at-home workers to benefit from productive teamwork with colleagues and clients.