Progent offers nationwide remote technical support and consulting services for businesses that operate Apple Mac environments or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows products. Progent's experts offer Apple macOS and Mac OS X users a range of IT services such as desktop assistance, migration to the current edition of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online technical support provides optimum return for your information technology budget by protecting client productivity and shortening the hours charged for network repair services. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and expense by traveling to your location. In most of situations your IT problems can be dealt with over the phone or via a combination of phone help and remote access. Progent can make available Cisco CCIE network experts and CISA and CISM premier security professionals to help with the most difficult network issues.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and implement a smooth migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or onsite support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and flexibility that improve output of local, remote, and mobile workers. Progent's network professionals can deliver affordable online consulting, technical support, and training services to help you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent provides customers access to engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients deserve to know that their IT support professionals have formal testing as well as broad practical experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials such as the CCIE brings privileges for significantly superior vendor support than is offered to uncertified consultants, enabling Progent to deliver clients a better level of IT support. In other cases, major credentials such as CISSP or ISSEP for network security can aid corporate clients to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Progent's Technical Response Center provides affordable national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer 24x7 phone help and remote direct computer connection to troubleshoot and repair network problems rapidly and economically.
Progent's Microsoft-certified consultants can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit PC desktop processing, plan an affordable migration strategy that minimizes operational interruptions, and provide economical, expert remote support to assist you to install 64-bit PC desktop software and application programs on your existing hardware.
If your company is producing UNIX or Linux software on a network that has Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual hassle of managing your business network. Through the use of smart network monitoring and by delivering online and in-person assistance when your business needs it, Progent offers an economical alternative for supporting an information system that features excellent dependability, security, and efficiency. Progent's developer support services include full-service it outsourcing, virtual infrastructure, online and in-person support and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.
Progent's Reseller Program for IT Service Providers lets you use Progent's information technology experts while retaining your own brand as a seamless arm of your network services staff.
Progent's Cisco Meraki Wi-Fi AP experts offer online and on-premises support to help businesses of all sizes to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users irrespective of their location or computing device.
Progent's National Support Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone support and remote direct network connection to isolate and repair network problems quickly and economically. The scope of IT experience available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to qualified experts as needed.
Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure self service, and delivers a common control mechanism for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Progent's consultants can assist you with any phase of Microsoft Azure migration including needs analysis, readiness evaluation, system architecture, pre-production testing, implementation, automated administration, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewalls and VPN connections so your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that seamlessly combines physical datacenters with Azure-based resources.
Progent can provide cost-effective online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, centralized provisioning, and Help Desk Call Center services.
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of benefits such as lower capital expenditures, savings on operational expense, improved executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business more complete technical solutions for your information network.
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing and distribution companies to manage supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from occasional advice to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Microsoft CRM helps mid-market companies nurture positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support data.
Citrix offers a comprehensive family of products that deliver advanced manageability, scalability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix technology and show you how to design, validate, deploy, optimize, and support Citrix solutions.
Progent has 20 years of experience assisting small and medium-size companies to plan, implement, tune, administer, and troubleshoot IT networks that incorporate a remote workforce.
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and in-depth familiarity with planning and building seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's IT services can assist you with planning, installing, managing, and troubleshooting Windows Server solutions that increase the business value of your IT network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a common point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.
Progent's temporary IT staffing services enable you to respond to the need for IT professionals without dealing with the expense and hassle that come with vetting and recruiting reliable technical help and without increasing your permanent head count.
Progent's high availability inter-site connectivity and fault tolerant network connection engineers can help small businesses achieve zero-downtime Interoffice connectivity via fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers economical non-stop interoffice connectivity.
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide remote or on-premises configuration and debugging services to assist your organization to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless APs to accommodate your specific office design, building structure, and expected network traffic.
Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers online access to NetDocuments consultants who can help your law firm to plan, configure, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications ecosystem that permits a BYOD computing style with IM, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and network architects can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide live online and onsite training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent offers nationwide remote technical support and consulting services for companies that operate macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts offer macOS and OS X users a range of IT services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Remote technical support offers maximum leverage for your IT dollar by protecting client productivity and shortening the time charged for network repair services. Advanced online access technology and skilled technicians and consultants combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or via a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to help with the most difficult network issues.
Progent imposes no initialization fee and requires no retainer for support services provided during normal business hours. Progent's small granularity eliminates large invoices for quick solutions so you will not be forced to allow minor problems to fester.
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Engineer ProSight Email Denial of Service Protection
Progent's certified database consultants offer businesses of any size remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include software installation and integration, application architecture and programming, administration services, replication and synchronization solutions, capacity planning, tuning, migration, security and compliance, backup and recovery options, troubleshooting, and training.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status as a result of thorough testing and extensive work with information security architecture. ISSAP consultants have comprehensive knowledge of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.
Internet Security and Acceleration Server Support and Setup ISA 2004 Consultants
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your company requires.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous testing and extensive experience with network security design. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
24-Hour ProSight Email Guard Content Filtering Service Consulting Services
Progent offers enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete portfolio of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably following leading practices.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.
The CISA credential is a recognized qualification that represents mastery in information system security audit and control. Accredited by ANSI, the CISA credential requires that consultants pass an extensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help companies in the fields of information systems audit services, information technology enforcement, network assets and infrastructure ROI, IT support, safeguarding of data assets, and business continuity preparedness.
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
If your organization does not require immediate online support but expects to require assistance with your network in the near future, you can conserve time and expenses and guarantee that the right IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by limiting the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening data security by identifying threats and analyzing traffic content based on user type and locale. Progent can help you to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Small Business Server calls for a computer consultant with real-world background designing and integrating cohesive, comprehensive business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than a decade of background supporting computer systems powered by Microsoft platforms. This experience ensures you success in deploying, administering, and troubleshooting network environments that include the SBS Server package of servers and productivity software.
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent offers the support of Microsoft-certified consultants as well as experienced database application developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and certified data security consultants to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, install pilot environments at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Progent's Cisco CCIE Wi-Fi network experts offer online or onsite configuration and debugging support to help you to design, implement, update, optimize, administer and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique office design, building structure, and expected network traffic.
Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has demonstrated a talent for creating elegant information technology solutions in his roles as as a network architect, programmer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major corporations.
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft engineers can assist you to design and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
The Progent Test and Training Lab at the QTS Colocation Center can be used for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.
E-Mail Guard by Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management services through Progent's E-Mail Guard anti-spam and anti-virus aggregation offering. Progent's expert email protection professionals can help you devise an email safety plan that includes spam filtering and virus protection products and processes.
VMware's NSX virtual network technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also permits transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, configure, test and administer a DR solution powered by VMware SRM and VMware NSX.
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and troubleshooting services to assist your organization to plan, configure, manage, tune, and repair Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also help your organization to plan and deploy hybrid environments that integrate local and cloud-based resources and that provide easy access, enhanced protection, unified management, and dependable operation for all your wired and wireless devices.
Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within campus, hospitality, health-care or other venues where IT management wants user endpoints that provide more administrative control, security and durability than is possible with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams set up and optimize many key pieces of your Wi-Fi environment such as access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you are charged exclusively for received services. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent offers on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for support services delivered during normal business hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick repairs so you won't be tempted to permit simple problems to fester.
Progent can help small and medium-size organizations to install centralized endpoint management solutions for maintaining endpoint devices operated by offsite workers.
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements affect key facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
The Certified Information Systems Auditor accreditation is a prestigious achievement that signifies expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to help businesses in the areas of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT support, safeguarding of information resources, and disaster recovery preparedness.